308 Results for Customer Service Specialist Jobs

Add your latest resume to match with open positions.

Customer Service Specialist

Wilmington, MA
onsite
Permanent / Full Time
55000 - 73000 USD / Yearly
Robert Half is recruiting for a Customer Service Specialist role with a rapidly growing manufacturing client in the Wilmington area. This is a permanent role, joining an already established team, with lots of growth opportunity. Our client is looking for a customer service candidate with at least 1-2 years of professional business to business experience. A Bachelor's degree is preferred but not required. Responsibilities include preparing quotes, processing orders, and answering more technical questions as needed. This is NOT a call center role; it's a far more strategic customer service function. If interested in, and qualified for the Customer Service Specialist role, please apply ASAP. I'm scheduling interviews soon!
2026-10-22T00:00:00Z

Customer Service Specialist

Honolulu, HI
onsite
Temporary to Hire
16.15 - 18.7 USD / Hourly
We are looking for a Customer Service Specialist to support daily operations for the warehouse in Hawaii. This contract-to-permanent opportunity is ideal for someone who enjoys helping people, managing administrative duties, and keeping information organized in a fast-paced service environment. The person in this role will serve as a key point of contact for individuals seeking program information while providing dependable coordination and office support. Preference will be given to Hawaii residents due to the onsite nature of this role. To apply, please call us at 808-531-0800. Responsibilities:• Assist callers and visitors by answering questions about available programs and services in a thorough and helpful manner.• Coordinate and confirm pickup times and client appointments to support smooth day-to-day scheduling.• Enter and maintain accurate information in internal records and tracking systems.• Speak with clients to gather feedback and complete surveys in a respectful and organized way.• Support administrative activities tied to human services programs, including document handling and routine office tasks.• Communicate clearly by phone, email, and in writing with clients, staff, and community contacts.• Work closely with team members and partner programs to ensure responsive service for a diverse population.
2026-10-27T00:00:00Z

Customer Services Specialist

Las Vegas, NV
onsite
Temporary / Contract
23 - 24 USD / Hourly
We are looking for a Customer Services Specialist to deliver responsive, high-quality support for attendees and exhibitors connected to events in Las Vegas, Nevada. This contract position serves as a key point of contact for questions, registrations, and service-related concerns while helping maintain strong customer relationships. The role requires clear communication, sound judgment, and close coordination with internal teams to ensure timely and accurate resolutions. Responsibilities:• Respond to attendee and exhibitor inquiries by phone, email, or other channels, providing accurate guidance on event offerings, policies, and available services.• Investigate customer concerns, determine appropriate solutions, and follow through to ensure issues are resolved in a thorough and timely manner.• Conduct outbound outreach to collect qualifying information, encourage event participation, support registrations, and identify opportunities for additional product or service purchases.• Maintain complete and accurate customer records by entering, updating, and tracking information within event-related databases and support systems.• Assist customers with registration questions and technical difficulties by walking them through processes and next steps in a clear, supportive manner.• Partner with cross-functional teams to address more complex service issues and ensure customers receive consistent, well-coordinated support.• Monitor recurring questions and customer feedback, then share insights with internal stakeholders to help improve service delivery and the overall event experience.• Build working knowledge of brands, event details, and service policies so information provided to customers remains current and reliable.
2026-10-26T00:00:00Z

Customer Support Specialist

Vista, CA
onsite
Temporary / Contract
25 - 27 USD / Hourly
A growing North County manufacturer is seeking a responsive, organized Customer Support & Order Management Specialist to serve as a key connection between customers, sales, warehouse operations, and logistics. This is an excellent opportunity for someone who enjoys helping customers but also likes the administrative and operational side of getting things done.You'll manage customer inquiries from initial order entry through delivery updates and resolution of any issues. The team needs someone who can stay organized when priorities change, communicate clearly when something goes off track, and make sure customers receive accurate information rather than being passed from department to department. Your responsibilities will include:<ul><li>Respond to customer inquiries by phone and email regarding orders, products, availability, and delivery schedules.</li><li>Enter customer orders and verify pricing, quantities, shipping details, and purchase order information.</li><li>Monitor open orders and communicate status updates to customers.</li><li>Coordinate with warehouse and logistics teams regarding shipments, delays, and delivery changes.</li><li>Investigate order discrepancies, damaged shipments, returns, and missing items.</li><li>Process order changes, cancellations, credits, and replacement requests according to company procedures.</li><li>Maintain accurate customer account notes and order records.</li><li>Work with sales representatives to resolve customer concerns and improve service.</li><li>Follow up on outstanding issues until the customer receives a clear resolution.</li><li>Prepare order reports and track recurring customer service issues.</li><li>Assist with account setup and customer documentation.</li><li>Identify workflow improvements that reduce order errors and response times.</li></ul>
2026-10-13T00:00:00Z

Customer Support Specialist

Bethesda, MD
onsite
Temporary / Contract
22 - 26 USD / Hourly
We are seeking a Customer Support Specialist to provide exceptional service to customers by answering inquiries, resolving issues, and ensuring a positive customer experience. This role delivers responsive customer service while resolving inquiries and documenting interactions accurately. Responsibilities:• Respond to customer inquiries via phone, email, and chat• Resolve issues and document outcomes in CRM systems• Escalate complex issues to internal teams• Identify service trends and improvement opportunities
2026-10-26T00:00:00Z

Client Services Specialist

Irving, TX
onsite
Temporary / Contract
19 - 24 USD / Hourly
We are looking for a Client Services Specialist to support event-related client interactions and deliver a high standard of service for attendees, exhibitors, and internal teams. This is a Contract position with an initial 12-week assignment and potential for longer-term opportunity. The person in this role will help ensure event information is accurate, customer questions are resolved efficiently, and service processes are continuously improved to create a strong overall experience. Responsibilities:• Manage incoming questions from attendees, exhibitors, and staff, providing timely follow-up and taking ownership of each issue through resolution.• Review event websites and online information regularly to confirm content accuracy, usability, and consistency for both internal and external users.• Investigate service-related concerns, identify root causes, and apply practical solutions that improve customer outcomes.• Work closely with internal departments and external partners to recommend and implement enhancements to service delivery and communication methods.• Process and update registrations across various event systems with a high level of accuracy and attention to detail.• Track exhibitor timelines, requests, and key communications to keep event stakeholders informed and organized.• Coordinate with operations partners to prepare pricing materials and support the development of event-related pricing structures.• Create and maintain exhibitor service documentation, including vendor details, operational guidelines, and booth compliance information.• Attend conferences, trade shows, vendor meetings, or client locations as needed to support event execution and client service needs.
2026-10-26T00:00:00Z

Client Services Specialist

Las Vegas, NV
onsite
Temporary / Contract
23 - 24 USD / Hourly
We are looking for a Client Services Specialist to support event operations and deliver a high-quality experience for attendees, exhibitors, and internal teams in Las Vegas, Nevada. This Contract position offers the opportunity to coordinate service activities across multiple events, handle inquiries with professionalism, and help improve how information and support are delivered. The ideal candidate brings a strong customer-focused mindset, excellent communication skills, and the ability to manage event-related details in both office and onsite environments. Responsibilities:• Serve as a primary point of contact for attendee, exhibitor, and staff questions, providing timely follow-up and seeing issues through to completion.• Review event websites and registration-related content to confirm accuracy, usability, and alignment with event needs for both internal and external users.• Investigate service concerns, identify root causes, and implement practical solutions that improve the overall customer experience.• Work closely with internal departments and external partners to introduce service improvements and strengthen event support processes.• Manage registrations across multiple platforms with precision, ensuring records are complete and information is entered correctly.• Track exhibitor timelines, deliver status updates through appropriate communication channels, and keep stakeholders informed of important milestones.• Coordinate with operations teams to prepare pricing materials and support the development of competitive event-related service packages.• Create and maintain exhibitor service documentation for assigned events, including vendor details, service information, and booth participation guidelines.• Travel to conferences, trade shows, vendor meetings, and client locations as needed to provide onsite support for event activities.
2026-10-26T00:00:00Z

Client Services Specialist

Irving, TX
onsite
Temporary / Contract
24 - 28 USD / Hourly
We are looking for a Client Services Specialist to support event participants, exhibitors, and internal teams by delivering responsive, high-quality service throughout the event lifecycle. This is a Contract position based in Irving, Texas offering an initial 12-week assignment with potential for longer-term opportunity. The person in this role will help ensure registration, exhibitor services, and event communications run smoothly while contributing ideas that strengthen the overall customer experience. Responsibilities:• Serve as a primary point of contact for attendees, exhibitors, and staff, providing timely follow-up and driving issues through to completion.• Review event-related web pages and online resources to confirm content is accurate, functional, and easy for users to navigate.• Resolve customer concerns by assessing problems carefully, identifying practical solutions, and communicating next steps clearly.• Work closely with internal departments and external partners to improve service delivery and introduce more effective support processes.• Manage registration activity across multiple platforms, entering and updating information with strong attention to accuracy.• Track exhibitor timelines, requests, and communications to keep key stakeholders informed and aligned.• Coordinate with operations partners to prepare pricing materials and support the development of competitive service offerings.• Create and maintain exhibitor service documentation for assigned events, including vendor details, service information, and booth participation guidelines.• Attend conferences, trade shows, vendor meetings, or client locations as needed to support event execution.• Take on additional assignments that support team objectives and evolving business needs.
2026-10-26T00:00:00Z

Client Services Specialist

Reno, NV
onsite
Temporary to Hire
25 - 32 USD / Hourly
We are looking for a Client Services Specialist to join a financial services team in Reno, Nevada. This position blends client-facing administrative support with behind-the-scenes planning coordination, making it ideal for someone who is organized, thorough, and comfortable managing multiple priorities. The role will support advisors through account administration, meeting coordination, client communication, and financial planning preparation while helping deliver a strong client experience in a collaborative team setting. Responsibilities: • Coordinate client appointments, manage calendars, and prepare materials needed for advisor meetings. • Support the development of financial planning documents by organizing client information and assisting with retirement and planning projections. • Review and interpret client financial details to help advisors prepare informed planning recommendations. • Assist with account setup, maintenance activities, and onboarding tasks while ensuring required forms are completed accurately. • Process service requests such as asset transfers, distributions, and other account-related documentation in a timely manner. • Respond to client inquiries by phone and email, providing clear updates and addressing routine service needs. • Examine insurance, tax, and estate-related documents to help organize planning files for advisor review. • Conduct investment and portfolio-related research to support internal planning discussions and follow up on next steps after client meetings.
2026-10-26T00:00:00Z

Client Services Specialist

Irving, TX
onsite
Temporary / Contract
22.8 - 23 USD / Hourly
We are looking for a Client Services Specialist to support event operations and deliver a high-quality experience for attendees, exhibitors, and internal teams in Irving, Texas. This is a Contract position with an initial 12-week term and the potential to transition into a longer-term opportunity. The person in this role will serve as a key point of contact, helping coordinate event-related services, resolve questions efficiently, and improve communication across multiple programs and live events. Responsibilities: • Manage incoming questions from attendees, exhibitors, and staff, providing timely follow-up and driving issues through to completion. • Review event-related web content regularly to confirm information is accurate, easy to navigate, and aligned with program needs. • Troubleshoot registration and service-related concerns by identifying root causes and applying practical solutions. • Work closely with internal departments and external partners to introduce service improvements that strengthen the overall event experience. • Process and update registrations across multiple platforms with a high level of accuracy and attention to detail. • Track exhibitor timelines, service needs, and communications to keep deliverables organized and stakeholders informed. • Coordinate with operations teams to prepare exhibitor pricing materials and support rate structure planning. • Create and maintain exhibitor service documentation, including vendor details, service options, and booth compliance guidelines for assigned events. • Travel as needed to conferences, trade shows, client locations, and vendor meetings to support event execution. • Contribute to additional event and client service activities as business needs evolve.
2026-10-26T00:00:00Z

Customer Service Representative

Painesville, OH
onsite
Temporary / Contract
21 - 23 USD / Hourly
We are looking for a Customer Service Representative to support daily customer communications and order-related activities for an on-site team in Painesville, Ohio. This 6 month Contract position is well suited for someone who learns quickly, stays organized, and communicates clearly while managing multiple requests. The individual in this role will help ensure customers receive prompt, accurate service by coordinating with internal teams and handling inquiries, sales orders, and sample requests with care. Responsibilities:• Respond to inbound customer inquiries by phone and email with professionalism, accuracy, and a strong service mindset.• Enter and manage sales orders and sample requests, ensuring details are complete and processed in a timely manner.• Provide customers with updates on order status, product information, and general service-related questions.• Work closely with internal departments to resolve issues, clarify requests, and support smooth order fulfillment.• Maintain accurate records of customer interactions, transactions, and follow-up actions within company systems.• Handle a mix of inbound and outbound communication to address customer needs and confirm order information when needed.• Review information carefully to minimize errors and help maintain high service standards across each interaction.
2026-10-23T00:00:00Z

Customer Service Representative

Piqua, OH
onsite
Temporary / Contract
16 - 18 USD / Hourly
Our client is seeking a dependable Customer Service Representative for a 3-month contract assignment. This role will focus on providing excellent customer support while also assisting with dispatching and scheduling duties. The ideal candidate is organized, detail-oriented, and comfortable handling a high volume of calls and coordination tasks in a fast-paced environment. Key Responsibilities:<ul><li>Answer incoming customer calls, emails, and service requests in a professional and timely manner</li><li>Provide accurate information regarding services, orders, appointments, and account updates</li><li>Schedule, coordinate, and dispatch service calls or field staff based on business needs</li><li>Communicate with technicians, drivers, or internal teams regarding schedules and customer updates</li><li>Monitor service status and follow up on delays, changes, or customer concerns</li><li>Enter and maintain accurate customer, scheduling, and dispatch records in company systems</li><li>Resolve routine customer issues and escalate more complex concerns as needed</li><li>Support general administrative tasks related to service coordination and customer communication</li></ul>
2026-10-16T00:00:00Z

Customer Service Representative

Pittsburgh, PA
onsite
Temporary to Hire
20 - 22 USD / Hourly
We are looking for a Customer Service Representative to join a team in a contract-to-permanent capacity. This position is ideal for someone who thrives in a fast-moving service environment, communicates with confidence, and is committed to helping customers resolve a wide range of account and digital banking questions. The role requires schedule flexibility, including late evenings, weekends, and some holidays, with permanent hours and a weekday training period during the first 90 days. Responsibilities: • Handle incoming customer inquiries related to refunds, payment disputes, payoff information, account updates, complaints, stop payment requests, and credit card limit review requests. • Assist customers with basic online and mobile banking support, including password assistance, bill payment questions, and general navigation issues. • Serve as a connection point between branch teams and customers by taking ownership of service requests and helping drive timely resolution. • Capture and communicate customer feedback to support service improvements and represent the customer perspective effectively. • Deliver attentive, empathetic support on inbound calls while building positive long-term customer relationships. • Maintain accurate handling of account-related requests and complete assigned service tasks in accordance with established procedures. • Support additional service initiatives and department projects as directed by leadership. • Work a rotating schedule that may include evenings, weekends, and select holidays based on business needs.
2026-10-16T00:00:00Z

Customer Service Representative

Levittown, PA
onsite
Temporary / Contract
18 - 20 USD / Hourly
We are looking for a Customer Service Representative to join an onsite team in Bucks County, PA. This Long-term Contract position focuses on supporting customers and prospective clients by handling incoming inquiries, processing orders, and providing accurate information throughout the sales and fulfillment cycle. The role is well suited to someone who communicates clearly, stays organized in a fast-paced setting, and takes pride in delivering dependable service and follow-through. Responsibilities:• Respond to inbound customer and prospect inquiries by phone and email, offering prompt, attentive support on products, orders, and service needs.• Create new orders and maintain existing records in company systems, ensuring all details are accurate before processing is completed.• Develop order documentation with complete instructions and supporting information, including identifying material or inventory requirements when applicable.• Confirm pricing, availability, lead times, and delivery expectations, and communicate updates clearly to customers and sales partners.• Send order confirmations and acknowledgements within established timelines to keep customers and internal stakeholders informed.• Prepare quotations and assist sales team members with pricing requests while following company guidelines for terms and approvals.• Coordinate with warehouse staff, suppliers, and other internal teams to help ensure timely shipment and resolution of order-related issues.• Maintain product, part, and kit information in internal databases and report discrepancies or service concerns so corrective action can be taken.• Participate in team meetings and collaborate closely with sales and field personnel to support customer satisfaction and efficient order management.A
2026-10-26T00:00:00Z

Customer Service Representative

Vandalia, OH
onsite
Temporary to Hire
16.15 - 18.7 USD / Hourly
We are looking for a Customer Service Representative to join a team in a contract capacity. This role focuses on reviewing and coordinating employee-related benefit documentation, ensuring records are accurate, complete, and processed according to established guidelines. The ideal candidate is detail-oriented, comfortable handling high volumes of forms and service requests, and able to support both internal workflows and customer-facing communication with professionalism. Responsibilities:• Review incoming benefit and eligibility documents for completeness, accuracy, and compliance with established procedures before processing.• Prepare and distribute outgoing correspondence and required documentation related to status changes, coverage updates, and participant notifications.• Examine policy and contract information to confirm benefit coverage, dependent status, and eligibility determinations.• Validate spousal surcharge information and route verified details for the next stage of processing.• Generate routine reports from internal systems and external vendor sources to support operational tracking and follow-up activities.• Maintain and update termination-related records to keep employee status information current.• Provide customer service support through inbound and outbound communication, answering questions and assisting with document-related inquiries.• Assist with additional administrative and service tasks as needed to support team goals and daily operations. For immediate consideration, call 937.224.8326.
2026-10-26T00:00:00Z

Customer Service Representative

Florence, KY
onsite
Temporary to Hire
19 - 20 USD / Hourly
We are looking for a detail-oriented Customer Service Representative to join our team in Florence, Kentucky in a contract position with the potential to become permanent. This role supports issue resolution across invoicing, receiving, and returned materials, requiring strong analytical thinking and clear communication with vendors, service centers, and warehouse teams. The ideal candidate is comfortable working with data, navigating warehouse and business systems, and helping ensure billing and inventory records are accurate. Responsibilities: • Review invoice and receiving discrepancies to identify why billed quantities differ from materials recorded as received • Coordinate with suppliers to confirm shipment details and verify whether questioned items were sent • Partner with distribution center personnel to research and locate materials reported as missing • Examine return issues involving materials sent back from service centers and determine the source of record variances • Communicate with service center teams to validate return activity and gather supporting information • Work closely with warehouse staff to track down missing returned items and resolve inventory questions • Maintain accurate documentation of findings, updates, and resolution steps within company systems • Provide additional customer service and operational support duties as business needs allow
2026-10-26T00:00:00Z

Customer Service Representative

Teaneck, NJ
onsite
Temporary / Contract
21 - 23 USD / Hourly
We are looking for a Customer Service Representative to support customers from our New Jersey location in a fast-paced call center setting. This is a Long-term Contract opportunity for someone who enjoys resolving concerns, managing service requests, and delivering a positive customer experience through clear and effective communication. The ideal candidate is organized, adaptable, and comfortable working closely with internal teams to ensure customer needs are addressed accurately and efficiently. Responsibilities: • Respond to customer inquiries and take ownership of service-related concerns, including researching issues and driving them to resolution. • Enter and manage customer requests with accuracy, ensuring each order or service need is completed in a timely manner. • Partner with internal departments such as billing, sales, and operations to coordinate effective solutions for customers. • Guide customers in using available self-service resources so they can access information and complete basic tasks more efficiently. • Recognize patterns in recurring service challenges and communicate them to the appropriate teams for review and improvement. • Adjust quickly to updated workflows, shifting priorities, and changing business needs while maintaining service quality. • Maintain clear records of customer interactions and follow-up actions to support consistency and accountability. • Deliver attentive support in a high-volume environment while balancing responsiveness, accuracy, and attention to detail.
2026-10-09T00:00:00Z

Customer Service Representative

Teaneck, NJ
onsite
Temporary / Contract
21 - 23 USD / Hourly
We are looking for a Customer Service Representative to support customers from our office in a fast-moving call center setting. This Long-term Contract position is ideal for someone who enjoys resolving service concerns, guiding customers through requests, and working closely with internal teams to deliver a smooth experience. The person in this role will handle a variety of customer inquiries, provide clear and detail-oriented communication, and help improve service quality through careful follow-up and issue escalation. Responsibilities: • Respond to customer inquiries by phone or other communication channels and work to resolve service-related concerns in a timely manner. • Investigate problems such as missed service events, order questions, and account-related issues, then drive each case through completion. • Enter and manage customer requests accurately while maintaining thorough records and ensuring all necessary follow-up is completed. • Partner with operational, sales, and billing teams to coordinate solutions and deliver consistent support to customers. • Guide customers in using available self-service resources so they can access information and complete basic tasks more efficiently. • Recognize patterns in repeated service issues or workflow obstacles and elevate them to the appropriate team for review and improvement. • Adjust quickly to updated processes, shifting priorities, and changing daily demands within a growing organization.
2026-10-09T00:00:00Z

Customer Service Representative

Teaneck, NJ
onsite
Temporary / Contract
21.85 - 25.3 USD / Hourly
We are looking for a Customer Service Representative to support customers from our location in a dynamic, service-driven environment. This is a Long-term Contract position suited for someone who communicates clearly, stays organized under pressure, and takes ownership of resolving customer concerns. The person in this role will handle service-related inquiries, collaborate across internal teams, and help deliver a responsive and attentive customer experience. Responsibilities: • Manage incoming customer inquiries and work through service concerns such as missed collections and other account-related issues until they are resolved. • Enter service requests and customer orders with accuracy, monitor progress, and ensure each item is completed in a timely manner. • Partner with teams across billing, sales, and operations to coordinate solutions that align with customer needs and business expectations. • Guide customers in using available self-service resources so they can access information and complete common tasks more efficiently. • Recognize repeated service challenges or workflow gaps and raise them to the appropriate internal contacts for review and improvement. • Adjust quickly to updated procedures, shifting workloads, and evolving priorities within a growing organization. • Maintain clear and attentive communication with customers while documenting interactions and next steps thoroughly. • Support a high-volume office-based call center operation by balancing responsiveness, accuracy, and follow-through throughout the day.
2026-10-09T00:00:00Z

Customer Service Representative

Teaneck, NJ
onsite
Temporary / Contract
21 - 23 USD / Hourly
We are looking for a Customer Service Representative to support customers from our Teaneck, New Jersey location in a fast-paced call center setting. This is a Long-term Contract position suited for someone who communicates clearly, stays organized under pressure, and takes ownership of resolving service-related concerns. The ideal candidate will deliver a high standard of customer support while collaborating closely with internal teams to ensure requests are handled accurately and efficiently. Responsibilities: • Respond to customer inquiries and take the lead in resolving service concerns such as missed pickups and other account-related issues. • Enter customer requests and service orders with accuracy, then monitor progress to ensure each item is completed in a timely manner. • Partner with billing, sales, and operations teams to coordinate solutions that align with customer needs and business processes. • Guide customers in using available self-service resources so they can complete routine tasks more efficiently. • Recognize patterns in recurring problems and raise them to the appropriate internal teams to support process improvement. • Adjust quickly to updated procedures, shifting workloads, and evolving business priorities while maintaining service quality.
2026-10-09T00:00:00Z

Customer Service Representative

Reading, PA
onsite
Temporary to Hire
19 - 21 USD / Hourly
We are looking for a Customer Service Representative to support repair coordination activities for fleet units. This contract opportunity with potential for a permanent role is ideal for someone who can balance vendor communication, scheduling, and accurate record management in a fast-paced environment. The person in this role will help keep repair activity moving efficiently by monitoring service progress, updating records, and working across several business systems throughout the day. Responsibilities:• Coordinate transportation arrangements for units moving to and from external repair providers.• Communicate regularly with vendors and internal branch or office teams regarding unit location, maintenance activity, and repair progress.• Track repair timelines closely and follow up promptly on status updates, delays, and approval needs.• Escalate outstanding repair issues when necessary to help prevent service interruptions and support timely resolution.• Maintain accurate documentation for maintenance events, repair updates, and current unit status in company systems.• Enter and update information across multiple platforms while managing ongoing communication with vendors and internal stakeholders.• Use tools such as AS/400, ServiceNet, Microsoft Excel, and Microsoft Access to support daily coordination and reporting tasks.• Provide organized administrative support that helps ensure repair records, schedules, and communications remain current and complete.
2026-10-22T00:00:00Z

Customer Service Representative

Tracy, CA
onsite
Temporary / Contract
20 - 21 USD / Hourly
We are looking for a Customer Service Representative to support customer accounts and help coordinate order activity for a Long-term Contract position in Tracy, California. In this role, you will serve as a key point of contact for clients, manage order-related communication, and work closely with sales, production, and shipping teams to keep commitments on track. This position is well suited for someone who is comfortable in a manufacturing setting and can balance accuracy, responsiveness, and strong customer care. Responsibilities: • Receive and enter customer orders submitted by clients or internal account representatives, ensuring complete and accurate information. • Communicate with customers about pricing requests, order updates, revisions, confirmations, and service concerns in a careful and timely manner. • Create and process purchase orders for materials and supplies needed to support production schedules. • Maintain customer account records, update key data in internal systems, and assist with credit-related transactions when needed. • Partner with manufacturing and shipping teams to help coordinate production timing and support on-time delivery performance. • Monitor multiple small- to mid-sized customer accounts with varying levels of complexity while maintaining service quality. • Respond to questions and resolve issues by coordinating with internal departments to keep customers informed and supported.
2026-10-22T00:00:00Z

Customer Service Representative

Teaneck, NJ
onsite
Temporary / Contract
21 - 23.3 USD / Hourly
We are looking for a Customer Service Representative to support customers from our New Jersey location in a fast-moving office setting. This Long-term Contract position is ideal for someone who enjoys resolving concerns, managing service requests from start to finish, and delivering a high-quality customer experience. The person in this role will work closely with internal departments to address inquiries efficiently while helping customers navigate available support options. Responsibilities: • Handle customer inquiries related to service problems, research the cause of issues, and provide timely resolution for concerns such as missed pickups and related requests. • Enter and manage customer orders and service requests with accuracy, ensuring each item is tracked through completion. • Partner with teams across billing, sales, and operations to coordinate solutions that align with customer expectations and business needs. • Guide customers in using self-service resources and explain available tools that can improve their overall service experience. • Recognize repeated service challenges or workflow gaps and elevate them to the appropriate internal contacts for review and improvement. • Adjust quickly to updated procedures, shifting priorities, and changing business demands while maintaining service quality. • Maintain clear documentation of customer interactions, follow-up actions, and outcomes to support consistent communication and accountability.
2026-10-09T00:00:00Z

Customer Service Representative

Fort Wayne, IN
onsite
Temporary / Contract
16 - 17 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our nonprofit organization in Fort Wayne, Indiana. In this long-term contract position, you will play a vital role in assisting families by determining eligibility for various programs, providing advocacy services, and fostering a welcoming environment for clients and colleagues. This opportunity is ideal for someone passionate about community support and outreach, with strong communication and organizational skills. Responsibilities: • Assess client needs and determine eligibility for Brightpoint programs, ensuring compliance with all relevant guidelines and regulations. • Enroll families into assistance programs while maintaining high standards of quality and accuracy. • Serve as a representative of Brightpoint at county events and inter-agency meetings, promoting the organization’s values and services. • Coordinate with other departments to maximize benefits and support for families. • Provide referrals and advocacy services to clients, connecting them with relevant human service organizations and resources. • Actively participate in staff meetings, improvement processes, and opportunities for growth and development. • Adhere to organizational policies, fiscal procedures, and workplace standards. • Meet annual appointment and program completion targets as set by management. • Handle administrative tasks and maintain organized records to support program operations. • Perform additional duties as assigned by leadership staff.
2026-10-22T00:00:00Z

Customer Service Representative

Indianapolis, IN
onsite
Temporary to Hire
19 - 20 USD / Hourly
We are looking for a Customer Service Representative to join a growing team supporting time-sensitive client accounts from initial assignment through resolution. This contract-to-permanent position is ideal for someone who communicates confidently, stays organized in a fast-paced environment, and can coordinate effectively with clients, service providers, and internal partners.The role focuses on managing account updates, verifying documentation and fees, coordinating next steps with third-party partners, and ensuring timely resolution while delivering attentive and professional customer service throughout the process.Responsibilities<ul><li>Manage assigned accounts from initial intake through final resolution, keeping clients and relevant partners informed of progress and next steps.</li><li>Communicate with clients, service providers, facilities, and vendor partners to gather status updates and coordinate timely completion of account-related activities.</li><li>Submit payment requests to the appropriate internal teams promptly to prevent delays and keep processes moving.</li><li>Verify required documentation, fees, and release requirements with third-party partners and assist with resolving questions or requirements as needed.</li><li>Provide timely and accurate updates to clients in accordance with service expectations and account-handling guidelines.</li><li>Handle inbound and outbound calls related to account status, order entry, scheduling, and service coordination with professionalism and urgency.</li><li>Maintain organized records and detailed account notes to support efficient follow-up, issue resolution, and clear customer communication.</li><li>Work closely with internal departments and external partners to identify and resolve issues that may delay account completion.</li></ul>
2026-10-15T00:00:00Z

308 results for Customer Service Specialist jobs