<p>Robert Half is working with an established manufacturing company on the North Shore looking for a Customer Account Manager to join its team. This is a permanent role, joining a small team, reporting into a Team Lead. Our client is looking for a Customer Account Manager out of the manufacturing industry with at least 2-3 years of hands on customer service experience.</p><p><br></p><p>The selected candidate will be responsible for order processing, resolving customer issues, providing quotes, and supporting customer negotiations. Strong systems skills are needed as the Customer Account Manager will be entering orders into an ERP system and preparing quotes on a daily basis. Strong communication skills are required.</p><p><br></p><p>For the right experience our client is looking for a starting salary up to $30/hour. Hours are 7:00-3:30.</p><p><br></p><p>If interested and qualified please apply to this listing or send your resume direct to Bill.Nichols@roberthalf. Thanks!</p>
<p>We are looking for a contract to hire customer service specialist. The Customer Service Specialist position will be responsible for:</p><p>*Taking inbound phone calls</p><p>*Data Entry of Information</p><p>*Follow up with customers regarding next steps in the process</p><p>*Email follow up with customers</p><p>Previous customer service, administrative experience and computer skills are required.</p><p>Training will be provided.</p>
We are looking for a highly skilled Customer Service Specialist to join our team in Greensboro, North Carolina. This is a long-term contract position ideal for someone passionate about delivering exceptional service and resolving customer inquiries efficiently. The successful candidate will thrive in a fast-paced call center environment and demonstrate expertise in handling multi-line phone systems and data entry.<br><br>Responsibilities:<br>• Provide superior customer service by addressing inquiries and resolving complaints with professionalism and efficiency.<br>• Handle inbound calls in a high-volume call center setting while ensuring customer satisfaction.<br>• Operate multi-line phone systems to manage and prioritize incoming calls effectively.<br>• Perform accurate data entry to document customer interactions and maintain records.<br>• Collaborate with team members to ensure seamless communication and service delivery.<br>• Utilize Windows PC systems to access and update customer information.<br>• Maintain a thorough understanding of company policies to provide consistent and accurate information.<br>• Identify and escalate unresolved issues to appropriate departments for further assistance.<br>• Monitor call center operations and contribute to process improvement initiatives.<br>• Uphold a positive and helpful attitude while managing challenging situations with customers.
<p>Robert Half is partnering with a manufacturing client in the recruiting for an Customer Service Representative to join their team due to growth focused on the order fulfillment process. In this role, you will be responsible for managing the end-to-end order workflow, from entering and processing sales orders to ensuring inventory availability, coordinating purchases when inventory is low, preparing quotes, and tracking shipments to guarantee timely delivery. This position bridges the gap between sales, operations, and customers to deliver excellent service and accurate order execution.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Enter and process sales orders promptly, ensuring accuracy and alignment with current inventory levels.</li><li>Monitor inventory availability; coordinate with purchasing to reorder products as needed.</li><li>Provide quotes to customers, answer product or order-related inquiries, and deliver timely follow-up.</li><li>Track orders from entry through shipment and delivery, proactively informing customers of status updates or delays.</li><li>Liaise with warehouse, shipping, and purchasing teams to resolve issues and ensure on-time fulfillment.</li><li>Maintain comprehensive customer order files and document all communications for each transaction.</li><li>Work with the sales department to clarify customer requirements and confirm contract terms.</li><li>Investigate and resolve customer concerns related to orders, shipments, or inventory with professionalism.</li><li>Support process improvements to streamline order entry, inventory tracking, and customer communications.</li></ul>
<p>Robert Half is seeking a <strong>Customer Support Specialist</strong> for a leading agriculture organization located onsite in Johnston, Iowa. This role supports customers with delinquent accounts by identifying their needs, providing education and motivation, and helping them successfully resolve past-due balances. <strong>If you enjoy problem‑solving and delivering exceptional customer service, this is an excellent opportunity to grow your career.</strong></p><p> </p><p><strong><u>What You’ll Do</u></strong></p><ul><li>Support delinquent customers by identifying issues and guiding them toward resolution</li><li>Review account details and payment history</li><li>Update and confirm customer/debtor information</li><li>Maintain compliance with federal and state regulations and company policies</li><li>Assist with resolving misapplied payments</li><li>Escalate complex account issues to supervisors when needed</li></ul><p><strong><u>Shift & Schedule</u></strong></p><ul><li>1st shift, 40 hours per week</li><li>Overtime available but not required</li><li>Work hours fall between 6:55 AM – 6:05 PM Central Time</li></ul><p><strong><u>Additional Details</u></strong></p><ul><li>Visa sponsorship is not available—now or in the future</li><li>Assignment approved for 1 year, with potential for extension based on business needs</li></ul>
<p>Join our team as a Customer Support Specialist and be the friendly voice our clients rely on! As a key member of our customer support team, you’ll deliver exceptional service, resolve inquiries, and help shape the customer experience. This role offers a dynamic environment where your communication skills and problem-solving abilities are valued and rewarded. The Customer Support Specialist is responsible for delivering high-quality service to customers, addressing inquiries, and resolving issues in a timely manner. This position requires excellent communication, problem-solving, and relationship-building skills. This role becomes hybrid after training.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer inquiries via phone, email, or chat in a professional and timely manner.</p><p>• Troubleshoot and resolve product or service issues effectively.</p><p>• Document customer interactions and resolutions in CRM software.</p><p>• Collaborate with internal teams to escalate and resolve complex customer concerns.</p><p>• Identify opportunities for process improvement based on customer feedback.</p><p><br></p><p><br></p>
<p><strong>About the Organization:</strong></p><p>Our client is a mission-driven nonprofit dedicated and they are seeking a compassionate and detail-oriented <strong>Customer Support Specialist</strong> to join their team and help provide exceptional support to their clients, partners, and community members.</p><p><strong>Role Overview:</strong></p><p>The Customer Support Specialist will serve as the first point of contact for individuals seeking assistance, information, or resources. This role requires excellent communication skills, empathy, and a commitment to helping others. The ideal candidate will thrive in a fast-paced environment while maintaining professionalism and a client-focused approach.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond promptly to inquiries via phone, email, and other communication channels.</li><li>Provide accurate information about the organization’s programs, services, and resources.</li><li>Maintain detailed records of interactions and client requests in internal systems.</li><li>Collaborate with internal teams to resolve issues efficiently and ensure a positive client experience.</li><li>Assist with data entry and reporting to support organizational tracking and performance metrics.</li><li>Identify opportunities to improve customer service processes and suggest enhancements.</li></ul>
We are looking for a dedicated Customer Support Specialist to join our team in Milwaukee, Wisconsin. In this Contract to permanent position, you will play a vital role in delivering exceptional service to customers by managing communications, assisting with memberships, and supporting operational tasks. This is an excellent opportunity for individuals who thrive in a fast-paced environment and are passionate about customer service.<br><br>Responsibilities:<br>• Respond to incoming calls with professionalism, ensuring inquiries are addressed promptly.<br>• Direct calls to the appropriate staff members and relay messages effectively.<br>• Maintain detailed records of all customer interactions using the ticketing system.<br>• Support the processing of new memberships and renewals accurately and efficiently.<br>• Perform general clerical tasks, including data entry and document management.<br>• Assist with order entry and ensure all transactions are completed correctly.<br>• Handle both inbound and outbound calls to provide comprehensive support.<br>• Collaborate with team members to enhance customer satisfaction and streamline processes.
<p>We are seeking a Customer Support Specialist to join our team and deliver exceptional service to our clients. This role is critical in shaping the customer experience, resolving inquiries, and supporting business success.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer inquiries via phone, email, or chat in a professional and timely manner.</p><p>• Troubleshoot and resolve product or service issues effectively.</p><p>• Document customer interactions and resolutions in CRM software.</p><p>• Collaborate with internal teams to escalate and resolve complex customer concerns.</p><p>• Identify opportunities for process improvement based on customer feedback.</p><p><br></p>
<p>Join our team as a Customer Support Specialist and be the friendly voice our clients rely on! As a key member of our customer support team, you’ll deliver exceptional service, resolve inquiries, and help shape the customer experience. This role offers a dynamic environment where your communication skills and problem-solving abilities are valued and rewarded.</p><p><br></p><p>Responsibilities:</p><p> • Respond to customer inquiries via phone, email, or chat in a professional and timely manner.</p><p> • Troubleshoot and resolve product or service issues effectively.</p><p> • Document customer interactions and resolutions in CRM software.</p><p> • Collaborate with internal teams to escalate and resolve complex customer concerns.</p><p> • Identify opportunities for process improvement based on customer feedback.</p><p> </p><p> </p>
<p>Join our team as a Customer Support Specialist and be the friendly voice our clients rely on! The Customer Support Specialist is responsible for delivering high-quality service to customers, addressing inquiries, and resolving issues in a timely manner. This position requires excellent communication, problem-solving, and relationship-building skills. This role becomes hybrid after training.</p><p><br></p><p>Responsibilities:</p><p> • Respond to customer inquiries via phone, email, or chat in a professional and timely manner.</p><p> • Troubleshoot and resolve product or service issues effectively.</p><p> • Document customer interactions and resolutions in CRM software.</p><p> • Collaborate with internal teams to escalate and resolve complex customer concerns.</p><p> • Identify opportunities for process improvement based on customer feedback.</p><p> </p><p> </p><p><br></p>
<p>We are looking for a detail-oriented and proactive Sales/Customer Service Specialist to join our clients team in Cleveland, Ohio. In this role, you will support sales operations, assist with customer interactions, and contribute to the overall success of sales efforts. This position offers an excellent opportunity to engage with clients, manage administrative tasks, and help drive business growth.</p><p><br></p><p>Responsibilities:</p><p>• Provide administrative support to the sales team by handling quotes, managing orders, and ensuring timely entry of sales data.</p><p>• Deliver exceptional customer service by addressing inquiries, resolving issues, and maintaining strong client relationships.</p><p>• Participate in trade shows and association meetings to represent the company and support promotional activities.</p><p>• Collaborate with internal teams to ensure accurate and efficient order processing.</p><p>• Monitor sales metrics and prepare reports to assist in decision-making.</p><p>• Coordinate schedules and travel arrangements for sales events.</p><p>• Maintain organized records of sales transactions and client correspondence.</p><p>• Assist with inside sales activities, including follow-ups and lead generation.</p><p>• Support direct sales efforts by identifying opportunities and engaging with potential customers.</p><p>• Stay informed about industry trends to provide insights and recommendations for sales strategies.</p>
We are looking for a dedicated Client Services Specialist to join our team in Miami, Florida. In this role, you will play a pivotal part in supporting clients and ensuring they receive the assistance they need, while maintaining confidentiality and a high standard of conduct. This is a Contract to permanent position within the detail-oriented services industry, offering the opportunity to grow and contribute to our mission of providing exceptional legal support.<br><br>Responsibilities:<br>• Conduct interviews with clients to assess their needs and circumstances.<br>• Screen applicants for eligibility and provide guidance on next steps.<br>• Refer clients to appropriate resources or services based on their specific situations.<br>• Distribute educational materials and general information to applicants for self-help purposes.<br>• Assist with clinics and outreach events organized by the program.<br>• Perform intake duties at designated outreach sites as required.<br>• Communicate effectively with clients, ensuring respect and confidentiality are upheld.<br>• Utilize the case management system to manage and document client interactions.<br>• Collaborate with team members to promote a spirit of teamwork and cooperation.<br>• Adhere to supervisor directions and organizational protocols in daily tasks.
We are looking for a dedicated Client Services Specialist to join our team in Santa Barbara, California. In this role, you will be responsible for ensuring exceptional customer experiences through effective communication and problem-solving. This is a long-term contract position that offers the opportunity to make a meaningful impact by assisting clients with their needs and concerns.<br><br>Responsibilities:<br>• Respond promptly and professionally to customer inquiries via phone, email, and other communication channels.<br>• Troubleshoot connectivity issues and provide clear solutions to clients.<br>• Assist customers in navigating multiple browsers and platforms to resolve technical challenges.<br>• Ensure customer success by addressing concerns and resolving issues efficiently.<br>• Maintain detailed records of customer interactions and follow-ups to ensure resolution.<br>• Collaborate with internal teams to improve service delivery and customer satisfaction.<br>• Handle high-volume call center interactions while maintaining a positive and helpful demeanor.<br>• Provide guidance and support to customers regarding company products and services.<br>• Continuously update knowledge of company offerings to deliver accurate information to clients.
<p>Robert Half is seeking dedicated Customer Service Representative to join a company in Urbandale, Iowa. This position involves assisting members of retired teachers and public employee associations with their dental and vision coverage inquiries. As part of a long-term contract opportunity, you will play a key role in delivering attentive and accurate support to enhance customer satisfaction.</p><p><br></p><p>Responsibilities:</p><p>• Handle inbound calls from members regarding dental and vision coverage obtained through their associations.</p><p>• Process payments and provide detailed rate and plan information.</p><p>• Submit updates and changes to members' insurance coverage as requested.</p><p>• Direct members to the appropriate carrier for claims-related inquiries.</p><p>• Utilize multiple systems and screens efficiently while maintaining accuracy.</p><p>• Work collaboratively to ensure a consistent and high-quality customer experience.</p><p><br></p><p>If you are looking to continue in your customer service-based career, please apply today! Please call 515.706.4974 or apply through our Robert Half website.</p>
We are looking for a dedicated Customer Service Representative to join our team in Greenville, South Carolina. In this Contract to permanent role, you will play a key part in ensuring customer satisfaction by managing orders, addressing inquiries, and maintaining accurate records. This position requires strong organizational skills, attention to detail, and the ability to effectively manage time in a fast-paced environment.<br><br>Responsibilities:<br>• Engage with customers to provide information about products and assist with order inquiries.<br>• Process and input customer orders accurately into the system.<br>• Act as a floater to support various administrative and operational tasks as needed.<br>• Collaborate with distributors to ensure timely processing and delivery of orders.<br>• Handle inbound and outbound calls to address customer needs and resolve issues.<br>• Maintain accurate records and ensure data integrity for all transactions.<br>• Utilize numerical skills to calculate order details and verify information.<br>• Monitor schedules and prioritize tasks to meet deadlines efficiently.<br>• Communicate effectively with team members and customers to ensure smooth operations.
We are looking for a dedicated Customer Service Representative to join our team in Washington, District of Columbia. In this role, you will assist individuals on the housing waitlist and those applying for it by providing exceptional service and administrative support. This is a long-term contract position offering stability and an opportunity to make a meaningful impact.<br><br>Responsibilities:<br>• Provide assistance to customers on the housing waitlist or those seeking to apply, ensuring all inquiries are handled promptly and professionally.<br>• Collect, manage, and organize physical documents from customers while maintaining accurate records.<br>• Update and maintain the company database with customer information and application details.<br>• Scan and file documents efficiently to ensure easy access and secure storage.<br>• Perform various clerical and administrative tasks to support the team’s operations.<br>• Answer inbound calls from customers and respond to inquiries with clarity and professionalism.<br>• Make outbound calls when necessary to follow up on customer requests or document submissions.<br>• Ensure high levels of customer satisfaction by addressing concerns and resolving issues effectively.<br>• Collaborate with other team members to improve processes and enhance service quality.<br>• Uphold confidentiality and accuracy in all customer interactions and data handling.
We are looking for a skilled Customer Service Representative to join our team in Durham, North Carolina. This contract position offers an opportunity to handle high-volume inbound calls and provide exceptional support to customers. If you have a passion for delivering quality service and thrive in a fast-paced environment, we encourage you to apply.<br><br>Responsibilities:<br>• Respond promptly and professionally to a high volume of inbound calls, addressing customer inquiries and concerns.<br>• Accurately record and manage customer information through data entry systems.<br>• Handle email correspondence with clarity and efficiency to resolve customer issues.<br>• Schedule appointments and manage calendars as required.<br>• Process orders and ensure accurate order entry into company systems.<br>• Collaborate with team members to ensure seamless customer service delivery.<br>• Utilize Microsoft Excel and Word to maintain and organize customer records.<br>• Provide support for both inbound and outbound call activities as needed.<br>• Uphold a positive and empathetic approach to customer interactions.<br>• Follow company guidelines and procedures to ensure consistent service quality.
<p>We are seeking On-Line Tool Support Professionals to serve as the first point of contact for web-based tool support. This role supports clients and advisors through a high-volume inbound call environment, providing troubleshooting, education, and resolution for technical issues.</p><p><strong>Position Overview</strong></p><p>This role serves as the <strong>first point of contact</strong> for web-based tool support. You will assist clients and advisors in a <strong> inbound call environment</strong>, providing:</p><ul><li>Technical troubleshooting </li><li>Customer education </li><li>Issue resolution </li></ul><p><strong>What They’re Looking For</strong></p><ul><li>Strong personality and positive attitude </li><li>Highly <strong>process-oriented</strong> (technical skills can be taught) </li><li>Quick learner who can adapt easily </li><li>Strong customer service presence (internal + external) </li><li>Excellent communication and soft skills </li><li>Critical thinking and ability to problem-solve in real time </li><li>The “it factor” - someone who stands out and engages well </li></ul><p><em>Note: Call center experience is helpful but not required.</em></p>
We are looking for a dedicated Customer Service Representative to join our team in Newark, New Jersey. In this long-term contract role, you will serve as the first point of contact for customers, ensuring their inquiries are handled efficiently and professionally. This position requires excellent communication skills and a strong ability to manage customer interactions effectively.<br><br>Responsibilities:<br>• Handle inbound and outbound calls with professionalism and empathy, addressing customer inquiries and concerns.<br>• Process orders accurately and efficiently, ensuring all details are captured correctly.<br>• Maintain detailed records of customer interactions and transactions in the system.<br>• Resolve customer issues promptly, coordinating with internal teams when necessary.<br>• Provide clear and accurate information about products, services, and company policies.<br>• Strive to exceed customer satisfaction standards by offering exceptional service.<br>• Follow established procedures and guidelines for call center operations.<br>• Monitor and manage multiple customer accounts simultaneously.<br>• Identify opportunities to improve service processes and share feedback with management.
<p><strong>Job Title: Customer Service Representative</strong></p><p><strong>Location: Sand Springs (Tulsa), OK</strong></p><p><strong>Schedule: Monday – Friday, 8:00 AM – 5:00 PM (100% Onsite)</strong></p><p><strong>Pay: $24–$28/hour (DOE)</strong></p><p><strong>Job Type: Temp-to-Hire</strong></p><p><br></p><p><strong>Position Overview:</strong></p><p>We are seeking a customer-focused and detail-oriented Customer Service Representative to join a growing team in Sand Springs. This role is responsible for delivering a positive customer experience through timely communication, accurate order processing, and full lifecycle order management. The ideal candidate thrives in a fast-paced environment, enjoys problem-solving, and values teamwork and customer satisfaction.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>Process and manage customer orders from entry through fulfillment, including order changes and updates</p><p>Confirm orders via phone, email, or EDI and communicate any changes promptly</p><p>Verify shipping, billing, pricing, and purchase order details for accuracy</p><p>Maintain and update customer records, including pricing, product details, and delivery instructions</p><p>Collaborate with internal teams and support sales staff to ensure smooth order fulfillment</p><p>Communicate effectively with customers regarding order status, issues, and resolutions</p><p>Audit purchase orders for accuracy, including pricing, quantities, and terms</p><p>Handle customer inquiries, complaints, and product returns in a timely and professional manner</p><p>Ensure compliance with company policies, safety standards, and regulatory requirements</p><p>Support team members with order intake and data entry as needed</p>
<p>Robert Half is looking for a dedicated Customer Service Representative to join a dynamic team in Lexington-Fayette, Kentucky. In this Contract to permanent position, you will play a key role in delivering exceptional service by assisting clients, managing reservations, and resolving issues efficiently. This role is ideal for someone who thrives in a fast-paced environment while maintaining professionalism and accuracy.</p><p><br></p><p>10 open positions - signing bonus - 2nd shift positions</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound and outbound calls, ensuring department goals are met.</p><p>• Process client reservations accurately and within expected timelines.</p><p>• Enter reservation details into the system with precision.</p><p>• Communicate professionally with clients and internal departments to address issues.</p><p>• Use proper grammar and clear communication to document client needs and concerns.</p><p>• Begin assigned tasks promptly and ensure timely completion.</p><p>• Adapt to various duties and responsibilities as assigned.</p><p>• Collaborate with team members to maintain a seamless workflow.</p><p>• Uphold high standards of customer service and problem resolution.</p>
We are looking for a dedicated Customer Service Representative to join our team in Exton, Pennsylvania. This hybrid position offers the flexibility of working onsite three days a week and remotely for two days. As a Contract to permanent opportunity, this role provides an excellent path for career growth and stability.<br><br>Responsibilities:<br>• Respond to inbound and outbound calls, providing exceptional service and resolving customer inquiries efficiently.<br>• Accurately process and manage order entries, ensuring all details are recorded correctly.<br>• Maintain clear and detail-oriented communication with clients to address their concerns and provide solutions.<br>• Collaborate with internal teams to ensure smooth handling of customer requests and orders.<br>• Utilize company systems and tools to track and manage customer interactions effectively.<br>• Ensure compliance with company policies and procedures during all customer interactions.<br>• Proactively identify opportunities to enhance customer satisfaction and build long-term relationships.<br>• Manage multiple tasks simultaneously while maintaining a high level of attention to detail and accuracy.
<p>We are looking for a dedicated Customer Service Representative for a Butler, Wisconsin area organization. In this role, you will serve as a vital point of contact for customers, ensuring their needs are met efficiently and with attention to detail. If you thrive in a fast-paced environment and have strong organizational skills, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Provide prompt and detail-oriented assistance to customers, addressing inquiries and resolving issues effectively.</p><p>• Manage order entry processes with accuracy and attention to detail to ensure timely fulfillment.</p><p>• Track inventory levels and coordinate with relevant teams to maintain stock availability.</p><p>• Build and maintain strong relationships with customers, delivering exceptional service at every interaction.</p><p>• Collaborate with internal departments to ensure seamless communication and efficient operations.</p><p>• Identify opportunities to improve customer service processes and implement solutions to enhance overall satisfaction.</p><p>• Monitor and report on customer feedback, sharing insights with management to drive continuous improvement.</p><p>• Handle administrative tasks related to customer accounts, including updates and documentation.</p><p>• Ensure compliance with company policies and procedures while delivering high-quality service.</p>
<p>Do you possess excellent communication abilities and strong data entry skills? Robert Half is seeking personable Customer Service Representatives to assist our client’s ongoing needs in the area. The Customer Service Representative will receive and process incoming calls from customers in an accurate, efficient, and timely manner and maintain solid customer relationships by handling questions and concerns with speed. The Customer Service Representative will communicate with other departments within the company, respond to internal questions and issues, and review and process documents. This position also may require research skills to troubleshoot customer problems and will act as support for other teams within the company. </p>