<p><strong>You're not just answering questions. You're helping keep customers—and the business—moving.</strong></p><p>A growing medical device company in <strong>Vista</strong> is looking for a Customer Service Specialist to support its customers, sales team, and operations group.</p><p>This is a great opportunity for someone who likes a combination of <strong>customer interaction + problem solving + administrative work</strong>. You'll be responsible for making sure orders are entered correctly, customers receive timely updates, and issues are resolved before they become bigger problems.</p><p><br></p><p><strong>What you'll own</strong></p><p><strong>📞 Customer Communication</strong></p><p> Answer questions, provide updates, and build strong relationships with customers.</p><p><strong>📋 Order Management</strong></p><p> Enter orders, verify product information, and coordinate fulfillment.</p><p><strong>🚚 Shipment Tracking</strong></p><p> Work with warehouse and shipping teams to resolve delays or delivery issues.</p><p><strong>🔎 Problem Solving</strong></p><p> Research discrepancies, backorders, pricing questions, and product concerns.</p><p><strong>🤝 Teamwork</strong></p><p> Partner with Sales, Operations, Warehouse, and Accounting to keep orders moving.</p><p><strong>Responsibilities</strong></p><ul><li>Respond to customer inquiries by phone and email</li><li>Enter and process customer orders accurately</li><li>Monitor order status and communicate updates</li><li>Coordinate with warehouse and shipping teams</li><li>Research inventory availability and backorders</li><li>Process returns, credits, and order adjustments</li><li>Maintain accurate customer records</li><li>Assist Sales with customer requests</li><li>Document interactions in the CRM or ERP system</li><li>Prepare customer reports and order summaries</li><li>Escalate complex issues to the appropriate department</li></ul>
<p>We are looking for a customer-focused Customer Service Specialist to support lead engagement and client communication for a contract position based in Wisconsin. In this role, you will connect with prospective customers, respond quickly to inquiries, and help guide opportunities forward through consistent outreach and thoughtful follow-up. The ideal candidate brings strong communication skills, sound judgment, and the ability to stay organized while managing multiple conversations in a fast-paced environment. This opportunity is well suited for someone who enjoys building relationships, solving problems, and contributing to a positive customer experience.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming inquiries in a timely manner and maintain steady follow-up to keep prospects engaged throughout the process.</p><p>• Develop positive relationships with prospective clients by understanding their needs, addressing concerns, and creating confidence in the service experience.</p><p>• Record, organize, and update lead interactions accurately within company systems to ensure clear visibility into activity and next steps.</p><p>• Coordinate appointments and support movement of promising opportunities through the sales pipeline.</p><p>• Work closely with internal partners to deliver a smooth and consistent experience for customers at every stage of engagement.</p><p>• Handle email and phone communications with care while managing multiple browser-based tools and customer records.</p><p>• Assist customers with general service questions and basic connectivity-related concerns, escalating issues when appropriate.</p><p>• Build knowledge of industry practices, internal workflows, and relevant market information to improve service quality and effectiveness.</p>
<p><strong>If you love the outdoors AND you're great with people…this one is for you.</strong></p><p>A growing outdoor and surf lifestyle company in <b>Cardiff </b>is looking for a Customer Service Specialist to join its team. This is not your typical customer service environment — you'll be working with a brand that lives in the North County lifestyle and has customers who genuinely care about its products.</p><p>We're looking for someone who can bring a friendly personality to every interaction while still knowing how to solve problems quickly and professionally.</p><p><strong>You'll be the person customers come to when they need:</strong></p><p>🏄 <strong>Help with an order</strong> — shipping updates, returns, exchanges, and product questions</p><p>📦 <strong>A shipment tracked down</strong> — working with carriers and warehouse teams to resolve delivery issues</p><p>💬 <strong>A problem solved</strong> — turning frustrated customers into happy ones</p><p>🛍️ <strong>Product recommendations</strong> — helping customers find the right product for what they're looking for</p><p><br></p><p><strong>Day-to-day</strong></p><ul><li>Respond to customer inquiries via phone, email, and chat</li><li>Process orders, returns, exchanges, and credits</li><li>Track shipments and resolve delivery issues</li><li>Communicate with warehouse and operations teams</li><li>Update customer accounts and order information</li><li>Document customer interactions in the CRM</li><li>Escalate complex issues when necessary</li><li>Identify recurring customer concerns and share trends with management</li><li>Support special projects and other administrative tasks</li></ul><p><br></p>
We are looking for a highly skilled Customer Service Specialist to join our team in Greensboro, North Carolina. This is a long-term contract position ideal for someone passionate about delivering exceptional service and resolving customer inquiries efficiently. The successful candidate will thrive in a fast-paced call center environment and demonstrate expertise in handling multi-line phone systems and data entry.<br><br>Responsibilities:<br>• Provide superior customer service by addressing inquiries and resolving complaints with professionalism and efficiency.<br>• Handle inbound calls in a high-volume call center setting while ensuring customer satisfaction.<br>• Operate multi-line phone systems to manage and prioritize incoming calls effectively.<br>• Perform accurate data entry to document customer interactions and maintain records.<br>• Collaborate with team members to ensure seamless communication and service delivery.<br>• Utilize Windows PC systems to access and update customer information.<br>• Maintain a thorough understanding of company policies to provide consistent and accurate information.<br>• Identify and escalate unresolved issues to appropriate departments for further assistance.<br>• Monitor call center operations and contribute to process improvement initiatives.<br>• Uphold a positive and helpful attitude while managing challenging situations with customers.
<p><strong><u>Customer Service Specialist (FULL TIME, PERMANENT)</u></strong></p><p><strong>Location</strong>: Local to Waterford, CT, fully ONSITE</p><p><strong>Compensation</strong>: $23–$26/hour, with yearly raises, and bonus potential!</p><p><br></p><p>A busy, family-owned, service-based company local to Waterford is looking for a Customer Service Specialist to join their team. This is an excellent opportunity for someone who enjoys working with people, is comfortable in an office environment, and can confidently use technology to manage customer needs and information.</p><p><br></p><p>We are looking for someone with office experience who takes a consultative approach to customer service. The ideal candidate is organized, computer-savvy, professional, and able to listen to customers, understand what they need, and guide them toward the right solution.</p><p>Some day to day tasks:</p><ul><li>Serve as a primary point of contact for customers by phone and email</li><li>Listen carefully to customer needs and provide knowledgeable, solutions-focused assistance</li><li>Use computer systems and office technology to enter, update, and manage customer information</li><li>Schedule and coordinate services</li><li>Follow up with customers and ensure a positive experience from start to finish</li><li>Communicate effectively with customers and internal team members</li><li>Administrative tasks relating to contracts and agreements, and general support for the office</li><li>Handle multiple priorities in a busy, fast-paced office environment</li></ul><p>Requirements:</p><ul><li>Previous office experience is strongly preferred</li><li>Excellent computer skills and comfort learning new software and systems</li><li>Strong communication and customer service skills</li><li>A consultative, problem-solving approach rather than a transactional sales approach</li><li>Professional, organized, dependable, and detail-oriented</li></ul><p>This is an office-based customer service position. We are specifically seeking candidates with office/administrative or service-based office experience rather than a retail background.</p><p><br></p><p>Additional benefits!</p><ul><li>Opportunities for raises and bonus potential</li><li>Great medical, dental, and vision plans</li><li>Stable, team-oriented work environment</li><li>Opportunity to grow with an established local business</li></ul><p>Please apply today to Daniele.Zavarella@roberthalf(com)</p>
We are looking for a dedicated Client Services Specialist to join our team in Santa Barbara, California. In this role, you will be responsible for ensuring exceptional customer experiences through effective communication and problem-solving. This is a long-term contract position that offers the opportunity to make a meaningful impact by assisting clients with their needs and concerns.<br><br>Responsibilities:<br>• Respond promptly and professionally to customer inquiries via phone, email, and other communication channels.<br>• Troubleshoot connectivity issues and provide clear solutions to clients.<br>• Assist customers in navigating multiple browsers and platforms to resolve technical challenges.<br>• Ensure customer success by addressing concerns and resolving issues efficiently.<br>• Maintain detailed records of customer interactions and follow-ups to ensure resolution.<br>• Collaborate with internal teams to improve service delivery and customer satisfaction.<br>• Handle high-volume call center interactions while maintaining a positive and helpful demeanor.<br>• Provide guidance and support to customers regarding company products and services.<br>• Continuously update knowledge of company offerings to deliver accurate information to clients.
<p>Robert Half is seeking a friendly, dependable, and customer-focused Customer Service Representative to join our team. The ideal candidate is an effective communicator who enjoys helping others, resolving problems, and creating a positive customer experience.</p><p><strong>Responsibilities</strong></p><ul><li>Respond to customer questions by phone, email, or chat</li><li>Provide accurate information regarding products, services, accounts, and company policies</li><li>Assist customers with orders, scheduling, billing questions, and general account support</li><li>Research and resolve customer concerns promptly and professionally</li><li>Document customer interactions and update account information</li><li>Process orders, payments, returns, or service requests as needed</li><li>Escalate complex issues to the appropriate department</li><li>Complete data entry and other administrative tasks</li><li>Collaborate with team members to meet customer service goals</li><li>Maintain a professional and positive attitude in a fast-paced environment</li></ul><p>What We Offer</p><ul><li>Competitive pay</li><li>Supportive team environment</li><li>Comprehensive training</li><li>Opportunities for professional growth</li><li>Benefits may be available based on employment status</li></ul><p>If you are a motivated professional who enjoys helping customers and providing excellent service, we encourage you to apply.</p>
We are looking for a Customer Service Representative to support hospitality customers in a fast-moving service environment. This contract opportunity has the potential to become permanent and is ideal for someone who enjoys helping callers, managing reservation requests, and delivering an excellent customer experience through every interaction. The person in this role will handle a mix of inbound and outbound communication, document information carefully, and work closely with internal teams to resolve customer needs efficiently.<br><br>Responsibilities:<br>• Manage incoming and outgoing customer calls while maintaining strong service levels and meeting team performance expectations.<br>• Process reservation requests with close attention to accuracy, ensuring all booking details are entered correctly into internal systems.<br>• Record customer needs, updates, and service issues clearly using effective written communication and proper grammar.<br>• Respond to client concerns in a courteous and solution-focused manner, coordinating with other departments when additional support is needed.<br>• Navigate multiple systems efficiently to access information, complete transactions, and provide timely assistance.<br>• Start scheduled work promptly, remain dependable throughout the shift, and complete assigned tasks within expected timeframes.<br>• Support changing business needs by taking on additional customer service duties and special assignments as required.
<p>Dayton area company is seeking a professional and customer-focused <strong>Customer Service Representative</strong> for a <strong>4-month contract assignment</strong>. This individual will support daily customer interactions, process requests, and help ensure a high level of service. The ideal candidate will have prior customer service experience and working knowledge of <strong>ERP systems</strong>.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to customer inquiries by phone, email, and/or chat</li><li>Process customer orders, updates, returns, and service requests</li><li>Enter and maintain accurate customer and order information in the ERP system</li><li>Track order status and coordinate with internal departments to resolve issues</li><li>Handle customer concerns in a timely and professional manner</li><li>Maintain detailed records of interactions and follow-up actions</li><li>Support administrative and operational tasks as needed</li></ul><p><br></p>
We are looking for a Customer Service Representative to join a team in a contract role with the potential to become permanent. This position is ideal for someone who communicates clearly, stays organized in a fast-paced setting, and enjoys helping customers with order-related questions and service needs. The role supports daily customer interactions by phone while ensuring accurate information is entered and updated in internal systems.<br><br>Responsibilities:<br>• Respond to incoming customer calls professionally and provide timely support for questions, concerns, and service requests.<br>• Place outbound calls as needed to follow up on customer inquiries, confirm details, and resolve open issues.<br>• Enter customer orders accurately and verify information to support efficient processing.<br>• Maintain detailed records of conversations, requests, and updates within internal systems.<br>• Coordinate with internal teams to address order issues, service challenges, and customer escalations.<br>• Deliver a positive customer experience by listening carefully, identifying needs, and offering appropriate solutions.<br>• Manage a steady call volume while maintaining accuracy, professionalism, and attention to detail.
We are looking for a detail-oriented Customer Service Representative to support order processing and customer communication for a Long-term Contract position based in Pierceton, Indiana. In this role, you will help ensure orders are entered correctly, respond to customer inquiries by phone, and assist with return-related requests. This opportunity is well suited for someone who is comfortable working with data, learning product details such as part numbers, and maintaining accuracy in a fast-paced service environment.<br><br>Responsibilities:<br>• Enter customer sales orders into the company system with a high level of accuracy to support timely material planning and fulfillment.<br>• Handle inbound customer calls professionally, providing clear information and resolving routine questions related to orders and service needs.<br>• Make outbound calls as needed to confirm order details, clarify customer requests, and support smooth processing.<br>• Review order information carefully to minimize errors and maintain reliable customer records.<br>• Assist customers with return requests, documenting issues and helping move each case through the appropriate process.<br>• Use Excel and internal visual system tools to track information, update records, and support daily service activities.<br>• Learn and apply product and part number knowledge to improve order accuracy and customer support quality.
<p>We are looking for a Customer Service Representative to join our team <strong>on site </strong>in <strong>Clifton Park, New York</strong> in a contract-to-permanent capacity. This role is ideal for someone who brings a service-focused mindset, communicates clearly, and can manage a high volume of customer interactions with professionalism. The position supports customers with account questions, service requests, and issue resolution while helping ensure dependable service for the community.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Manage incoming customer interactions and assist with setting up new service, ending service, or updating existing accounts.</p><p>• Handle payment-related activity, review billing concerns, and maintain accurate customer records in internal systems.</p><p>• Respond to questions from customers and internal teams to clarify service needs and address concerns in a timely manner.</p><p>• Investigate service-related issues and work toward practical, safe, and efficient resolutions.</p><p>• Document customer conversations and account changes thoroughly to support accurate follow-up and service continuity.</p><p>• Provide courteous support across phone-based communications while balancing quality, speed, and attention to detail.</p>
<p>We are looking for a Logistics Coordinator for a contract-to-hire opportunity near Hackesack, NJ. This contract opportunity with potential for a permanent role is ideal for someone who can balance customer communication, order support, and shipping coordination in a fast-moving environment. The role will focus on accurate billing, shipment follow-up, and timely documentation while ensuring customers receive clear updates throughout the order process.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate outgoing shipments and monitor delivery activity to help ensure orders move accurately and on schedule.</p><p>• Prepare billing documents and review invoices carefully to maintain correct customer charges and order records.</p><p>• Generate and process packing documentation for outbound orders, ensuring shipment details are complete and accurate.</p><p>• Serve as a primary point of contact for customers by answering questions and providing updates on order status and delivery timelines.</p><p>• Handle a high volume of outbound and inbound calls related to order activity, pricing questions, and shipment support.</p><p>• Enter and update customer orders in internal systems with close attention to accuracy and service expectations.</p><p>• Support weekly packaging and shipment preparation for frozen fish products in accordance with shipping schedules and handling needs</p>
We are looking for a Customer Service Representative to join a team in a contract-to-permanent capacity. This position is ideal for someone who thrives in a fast-moving service environment, communicates with confidence, and is committed to helping customers resolve a wide range of account and digital banking questions. The role requires schedule flexibility, including late evenings, weekends, and some holidays, with permanent hours and a weekday training period during the first 90 days.<br><br>Responsibilities:<br>• Handle incoming customer inquiries related to refunds, payment disputes, payoff information, account updates, complaints, stop payment requests, and credit card limit review requests.<br>• Assist customers with basic online and mobile banking support, including password assistance, bill payment questions, and general navigation issues.<br>• Serve as a connection point between branch teams and customers by taking ownership of service requests and helping drive timely resolution.<br>• Capture and communicate customer feedback to support service improvements and represent the customer perspective effectively.<br>• Deliver attentive, empathetic support on inbound calls while building positive long-term customer relationships.<br>• Maintain accurate handling of account-related requests and complete assigned service tasks in accordance with established procedures.<br>• Support additional service initiatives and department projects as directed by leadership.<br>• Work a rotating schedule that may include evenings, weekends, and select holidays based on business needs.
<p><strong>Start a Career Where Service Makes the Difference</strong></p><p><br></p><p>Every policy has a story behind it: a family protecting their home, a new driver getting on the road, a business owner safeguarding everything they've worked to build. As a Customer Service Representative, you'll be the person clients turn to when they need answers, guidance, and peace of mind.</p><p><br></p><p>This is more than answering phones or processing paperwork. You'll build lasting relationships, help clients navigate important life changes, and ensure they feel confident about their coverage every step of the way. </p><p><br></p><p>This is an excellent opportunity to join a growing organization on a contract-to-hire basis, demonstrate your value, and earn a long-term permanent position with a team that is committed to investing in its people and supporting career growth.</p><p><br></p><p><strong>While this position is primarily remote, candidates must be willing to attend onsite meetings, training, and team events in Coralville, Iowa as needed.</strong></p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the primary point of contact for policyholders regarding: Policy changes, Coverage questions, Billing inquiries, Claims-related questions</li><li>Respond to client inquiries received via phone, email, text, and online channels.</li><li>Educate clients on coverage options and help them understand the value of their policies.</li><li>Process policy updates and endorsements accurately and efficiently.</li><li>Coordinate with insurance carriers to resolve issues and obtain information.</li><li>Prepare and send documentation for review and signature.</li><li>Maintain accurate records of client interactions and policy activity.</li><li>Support licensed sales agents with service-related requests.</li><li>Review existing policies and identify opportunities for improved pricing or coverage when appropriate.</li><li>Ensure compliance with state insurance regulations and agency policies.</li></ul><p><br></p>
<p><strong>Fast-paced. People-focused. Never the same day twice.</strong></p><p>A growing home services and construction company in <strong>Oceanside</strong> is looking for a Customer Service Representative to be one of the first points of contact for customers.</p><p>This is a great fit for someone who can <strong>talk to anyone, stay organized when things get hectic, and actually enjoys solving problems.</strong></p><p>You'll coordinate appointments, communicate with field technicians, answer questions, and make sure customers know exactly what is happening with their service.</p><p><strong>Your day could look like:</strong></p><p>📞 Taking a call from a customer who needs service</p><p>📅 Scheduling a technician based on availability and location</p><p>🚛 Checking in with a field team regarding an appointment</p><p>🔧 Helping a customer understand the next step in their service</p><p>📝 Updating work orders and customer records</p><p>⚡ Jumping in when an urgent request comes through</p><p><strong>Responsibilities</strong></p><ul><li>Answer incoming customer calls and emails</li><li>Schedule service appointments and coordinate technician availability</li><li>Confirm appointments and communicate arrival windows</li><li>Create and update customer work orders</li><li>Monitor open service requests</li><li>Communicate with technicians and field supervisors</li><li>Handle customer questions and service concerns</li><li>Escalate complicated issues appropriately</li><li>Enter customer and service information into internal systems</li><li>Assist with billing questions and account updates</li><li>Follow up with customers after completed service</li><li>Maintain accurate records and documentation</li></ul>
We are looking for a Customer Service Representative to support members with day-to-day account needs while delivering attentive, detail-oriented service in Ontario, California. This Long-term Contract opportunity is ideal for someone who enjoys helping people, communicating clearly, and working accurately in a fast-paced financial services environment. The person in this role will handle member inquiries, support account servicing activities, and help connect members with products and solutions that fit their needs.<br><br>Responsibilities:<br>• Manage new and existing member accounts, ensuring all information is recorded correctly and in accordance with established guidelines.<br>• Respond to incoming calls with care and clarity, addressing questions and concerns with a strong service mindset.<br>• Assist members with balance reviews, transaction questions, and other routine account-related requests.<br>• Troubleshoot and resolve issues involving debit cards, credit cards, and digital banking access within expected service timeframes.<br>• Explain available financial products and service options, including protection-related offerings, to help members make informed decisions.<br>• Update account details and maintain complete, accurate records across member profiles and related documentation.<br>• Recognize opportunities to recommend suitable products and services based on each member's situation.<br>• Protect confidential information and follow all privacy and security standards when handling sensitive data.<br>• Partner with branch, lending, and other internal teams to resolve escalated concerns and improve the overall member experience.<br>• Complete administrative and operational support tasks that contribute to smooth daily branch and service operations.
We are looking for a Customer Service Representative to support customers with clear guidance and timely assistance in a fast-paced Contract role based in San Francisco, California. This position focuses on helping callers move through application and order-related questions with confidence, ensuring information is complete and accurate from the start. The ideal candidate brings a service-minded approach, dependable daytime availability, and the ability to respond well to feedback while maintaining a strong queue presence.<br><br>Responsibilities:<br>• Assist customers by phone with questions related to applications, orders, and general service needs, providing clear next steps and helpful support.<br>• Review customer information carefully to help ensure forms are completed accurately and submitted with all required details.<br>• Handle inbound call volume efficiently while maintaining a thorough, patient, and solutions-focused experience for each customer.<br>• Make outbound follow-up calls when needed to gather missing information, clarify responses, or help move requests toward completion.<br>• Monitor open and pending cases proactively, taking action to reduce delays and keep customer applications progressing.<br>• Enter and update customer and order information accurately within internal systems while maintaining attention to detail.<br>• Maintain consistent on-queue coverage during scheduled hours and contribute to reliable team support throughout the day.<br>• Apply coaching and feedback to improve call quality, strengthen first-contact resolution, and address any performance concerns promptly.
<p>Robert Half is getting ready for the Holiday Season with one of our most festive clients. Our client is a global, eCommerce retailer that focuses on selling high end holiday and home décor. They will be opening up their pop-up store in Burlingame mid-September. If you are a fan of the holidays, especially Christmas, this is a great opportunity for you. We are looking to fill multiple roles with candidates that have previous retail experience. If you or anyone you know would be interested in a seasonal job opportunity, please apply ASAP</p><p><strong> </strong></p><p><strong>Shift Schedule:</strong> Looking for candidates who are openly available <strong>Monday through Sunday</strong> from 9AM – 7PM</p><p><strong>Duration: </strong>September 21 – Mid January</p><p><strong>Location:</strong> Burlingame (1.2 Miles from Bart</p><p><strong> </strong></p><p><strong>Customer Experience & Sales</strong></p><ul><li>Deliver a warm, welcoming, and high-touch customer experience</li><li>Greet and engage customers promptly upon entering the store</li><li>Assess customer familiarity with Balsam Hill products and tailor the interaction to their needs</li><li>Provide thoughtful product recommendations and styling guidance based on customer preferences and space</li><li>Maintain strong product knowledge across trees, greenery, décor, and seasonal assortments</li><li>Support customers throughout the shopping journey with professionalism, attentiveness, and urgency</li><li>Assist customers with both in-store purchases and online orders placed within the store environment</li><li>Support overall sales goals and store performance</li></ul><p><br></p><p><strong>Sales Floor Operations</strong></p><ul><li>Maintain a clean, organized, and visually elevated sales floor environment</li><li>Support replenishment, merchandising, recovery, and display maintenance throughout the day</li><li>Assist with maintaining presentation standards across displays and seasonal features</li><li>Support customer flow and floor coverage during peak business periods</li></ul><p><br></p><p><strong>Team & Operational Support</strong></p><ul><li>Communicate effectively with store leadership and fellow associates</li><li>Support operational tasks and store priorities as assigned by leadership</li><li>Assist with customer pickups, carry-outs, and service-related support as needed</li><li>Maintain professionalism, presentation standards, and attention to detail throughout the shift</li><li>Adhere to company appearance, safety, and dress code standards</li><li>Contribute to a collaborative, customer-first team environment</li></ul><p><br></p>
We are looking for a Customer Service Representative to support utility-related customer interactions for a non-profit organization in Adelanto, California. This Long-term Contract opportunity is ideal for someone who enjoys helping the public, managing account questions, and handling payment activity with accuracy and professionalism. The position plays an important role in delivering responsive service, maintaining reliable records, and assisting with day-to-day administrative needs in a busy office setting.<br><br>Responsibilities:<br>• Deliver courteous and timely assistance to residents, customers, and visitors with questions related to utility services and general account support.<br>• Accept and process payments for water accounts and other departmental transactions while ensuring all entries are completed accurately.<br>• Respond to billing concerns, service requests, and account inquiries by phone and in person, providing clear information and appropriate follow-up.<br>• Complete receipting, payment posting, and cash-handling activities in line with established financial procedures and service standards.<br>• Update customer files and supporting documentation to keep records organized, current, and accurate.<br>• Reconcile daily financial activity and review transaction details to confirm balances and identify discrepancies.<br>• Address customer issues with professionalism, using sound judgment to resolve concerns or route more complex matters to the appropriate team member.<br>• Assist with administrative support tasks and contribute to additional departmental assignments as needed.<br>• Manage a high volume of inbound customer communications and perform related data entry tasks efficiently in a fast-paced environment.
<p>Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Email your resume and call 626.463.2031 for immediate consideration. </p><p>· Assist customers in Spanish and English over the phone </p><p>· Receiving and placing customer service telephone calls</p><p>· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism</p><p>· Resolving customer complaints, managing database records, drafting status reports on customer service issues</p><p>· Data entry and research as required to troubleshoot customer problems </p><p><br></p>
We are looking for a Customer Service Representative to join a manufacturing team in North Canton, Ohio in a contract role with the potential for a permanent position. This position supports customer accounts through timely communication, accurate order coordination, and close partnership with internal teams to help meet delivery commitments. Training is conducted onsite, and after onboarding, the role offers a hybrid schedule with the opportunity to work remotely two days per week. The ideal candidate brings strong customer service judgment, account management experience, and the ability to resolve issues in a fast-paced environment.<br><br>Responsibilities:<br>• Manage assigned customer accounts by preparing pricing and delivery updates, entering orders, adjusting schedules, and maintaining accurate account records.<br>• Coordinate with sales, supply chain, manufacturing, and other internal teams to address service issues and improve on-time delivery performance.<br>• Monitor open orders and customer demand trends, including forecasting needs, expediting requests, and keeping order activity organized and up to date.<br>• Communicate commercial terms, order status, and service-related updates clearly to both customers and internal stakeholders.<br>• Provide responsive support on inbound and outbound customer interactions while maintaining a high standard of professionalism and accuracy.<br>• Use product knowledge and system understanding to investigate account concerns, analyze order details, and recommend practical solutions.<br>• Apply company guidelines and sound judgment when handling customer requests, exceptions, and account-related decisions.<br>• Contribute to a team-focused environment by supporting shared goals and demonstrating accountability in day-to-day customer service operations.
<p>We are looking for a Customer Service Representative to join an on-site team in Burlington, Massachusetts in a long-term contract positionThis role is ideal for someone who brings relevant experience and an achievement-oriented approach to customer interactions and is comfortable supporting clients in a detail-oriented office environment. The position focuses on handling customer inquiries, processing orders, and delivering dependable service throughout the day. Candidates who are interested in building a long-term career path, including possible future growth into sales, will be especially well suited for this opportunity.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming customer calls and messages with a courteous, solution-focused approach.</p><p>• Enter and update customer orders accurately while ensuring all details are properly recorded.</p><p>• Provide internal support to customers by addressing questions, resolving routine issues, and sharing product or service information.</p><p>• Coordinate with internal team members to ensure customer requests are handled promptly and efficiently.</p><p>• Maintain organized records of interactions, order activity, and follow-up actions within company systems.</p><p>• Support outbound communication when needed to confirm order details, provide updates, or assist with service-related needs.</p><p>• Contribute to a positive office atmosphere by representing the organization with reliability and strong interpersonal skills.</p>
<p>Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Email your resume and call 626.463.2031 for immediate consideration.</p><p>· Receiving and placing customer service telephone calls</p><p>· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism</p><p>· Resolving customer complaints, managing database records, drafting status reports on customer service issues</p><p>· Data entry and research as required to troubleshoot customer problems</p><p><br></p>
<p>A growing organization is seeking a <strong>detail-oriented and reliable Customer Service & Data Entry Specialist</strong> to support their team during a temporary coverage need. This role is critical in helping manage increasing workload and ensuring smooth day-to-day operations.</p><p>This is a great opportunity for someone looking for <strong>full-time hours</strong> with the potential for long-term growth.</p><p>Customer service in a manufacturing environment is a must. </p><p><strong>Key Responsibilities</strong></p><ul><li>Enter, update, and maintain accurate data in internal systems</li><li>Assist with <strong>shipment setup and order processing</strong></li><li>Respond to customer inquiries via <strong>phone and email</strong> with professionalism</li><li>Ensure timely follow-up and clear communication with internal and external partners</li><li>Review and verify data for accuracy; correct discrepancies as needed</li><li>Support documentation and file organization (digital and physical)</li></ul>