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266 results for Customer Service Specialist jobs

Customer Service Specialist

Richmond, CA
onsite
Temporary / Contract
25 - 28 USD / Hourly
Position OverviewWe're seeking a Customer Service Specialist to serve as a key point of contact for customers, providing exceptional support and ensuring a positive customer experience. This role combines customer service, account support, problem resolution, and administrative coordination. The ideal candidate is a strong communicator who enjoys helping others, can navigate multiple systems simultaneously, and thrives in a fast-paced environment. This position plays an important role in maintaining customer satisfaction, strengthening client relationships, and supporting day-to-day business operations. Day-to-Day Responsibilities<ul><li>Serve as the primary point of contact for customers via phone, email, and online inquiries.</li><li>Respond to customer questions regarding products, services, orders, billing, and account information.</li><li>Resolve customer concerns promptly while maintaining a professional and positive customer experience.</li><li>Process customer orders, requests, and account updates accurately and efficiently.</li><li>Monitor order status and communicate updates to customers.</li><li>Maintain accurate customer records and account information within company systems/ CRM.</li><li>Prepare reports and track service metrics as requested.</li><li>Build and maintain positive customer relationships through proactive communication.</li><li>Identify opportunities to improve service delivery and customer satisfaction.</li></ul>
2026-08-28T00:00:00Z

Customer Service Specialist

Warrendale, PA
onsite
Permanent / Full Time
70000 - 85000 USD / Yearly
We are looking for a Customer Service Specialist to join our team in Warrendale, Pennsylvania. This position supports customer-facing service operations by managing order-related requests, maintaining accurate records, and helping ensure timely communication across internal teams and customers. The ideal candidate brings strong administrative and customer support experience, stays organized in a fast-paced environment, and handles service inquiries with professionalism and attention to detail. Responsibilities: • Enter and revise service orders in company platforms while verifying that all required information is complete and accurate. • Track active customer cases and follow up on outstanding items in partnership with senior team members or supervisors. • Help organize onboarding and installation activities by confirming timelines, preparing documentation, and coordinating communication with internal stakeholders. • Maintain detailed records related to service requests, customer concerns, and events that affect billing activities. • Communicate progress updates to customers regarding case status, delivery timing, and scheduled service work. • Review shared inboxes and intake channels, then direct requests to the appropriate operational or technical contacts for resolution. • Identify issues involving technical complexity, pricing concerns, or non-routine service matters and elevate them to senior staff as needed.
2026-08-28T00:00:00Z

Customer Service Specialist

Getzville, NY
onsite
Permanent / Full Time
60000 - 67000 USD / Yearly
Jenny Bour with Robert Half is working with a growing company that is looking for a Customer Service Specialist to support daily customer account activity and coordinate essential administrative, shipping, and billing processes. This Customer Service Specialist position plays an important role in maintaining accurate records, preparing transaction documents, and ensuring customer commitments are met efficiently. The Customer Service Specialist the role requires strong attention to detail, sound judgment, and the ability to manage multiple priorities in a fast-paced environment. This position offers a hybrid work schedule for candidates that can commute to the Getzville, NY office! Responsibilities:<ul><li>Oversee service-related activities for assigned customer accounts and contracts, ensuring timely follow-up and consistent communication.</li><li>Maintain accurate digital records for customers, contracts, and related documentation to support smooth day-to-day operations.</li><li>Review and assign coding for invoices, freight charges, warehouse expenses, and other transaction-related costs.</li><li>Create, process, and organize business documents such as invoices, bills of lading, letters of credit, and shipping paperwork.</li><li>Coordinate with warehouse partners to arrange packaging, blending, and shipment of materials according to customer specifications.</li><li>Obtain transportation pricing from carriers, confirm logistics arrangements, and schedule shipments to meet delivery requirements.</li><li>Investigate service or shipment issues and resolve them by identifying practical solutions and communicating updates to stakeholders.</li><li>Apply product and account knowledge to make informed decisions that align with customer needs and contractual terms.</li><li>Support inventory tracking, assist with account coverage during team absences, and help keep billing and receivable activities current.</li></ul>
2026-08-25T00:00:00Z

Customer Service Specialist

Neenah, WI
onsite
Temporary / Contract
18 - 20 USD / Hourly
We are looking for a customer-focused Customer Service Specialist to support lead engagement and client communication for a contract position based in Wisconsin. In this role, you will connect with prospective customers, respond quickly to inquiries, and help guide opportunities forward through consistent outreach and thoughtful follow-up. The ideal candidate brings strong communication skills, sound judgment, and the ability to stay organized while managing multiple conversations in a fast-paced environment. This opportunity is well suited for someone who enjoys building relationships, solving problems, and contributing to a positive customer experience. Responsibilities:• Respond to incoming inquiries in a timely manner and maintain steady follow-up to keep prospects engaged throughout the process.• Develop positive relationships with prospective clients by understanding their needs, addressing concerns, and creating confidence in the service experience.• Record, organize, and update lead interactions accurately within company systems to ensure clear visibility into activity and next steps.• Coordinate appointments and support movement of promising opportunities through the sales pipeline.• Work closely with internal partners to deliver a smooth and consistent experience for customers at every stage of engagement.• Handle email and phone communications with care while managing multiple browser-based tools and customer records.• Assist customers with general service questions and basic connectivity-related concerns, escalating issues when appropriate.• Build knowledge of industry practices, internal workflows, and relevant market information to improve service quality and effectiveness.
2026-08-19T00:00:00Z

Customer Care Specialist

Dallas, TX
onsite
Temporary / Contract
22 - 24 USD / Hourly
We are seeking a proactive and customer-focused Customer Service Representative / Account Coordinator to join our team. In this role, you will serve as a primary point of contact for customers while also supporting account management activities to help maintain strong client relationships. The ideal candidate is organized, responsive, detail-oriented, and comfortable balancing day-to-day service requests with ongoing account support.Key Responsibilities<ul><li>Respond promptly to customer inquiries via phone, email, and other communication channels</li><li>Resolve customer issues related to orders, billing, product/service questions, and account status</li><li>Maintain accurate customer records and document all interactions in internal systems</li><li>Support account managers with client communication, follow-ups, reporting, and service coordination</li><li>Help manage assigned customer accounts to ensure a high level of satisfaction and retention</li><li>Process orders, track requests, and coordinate with internal departments to meet customer needs</li><li>Monitor account activity and escalate service concerns or growth opportunities as needed</li><li>Assist with onboarding new clients and ensuring a smooth transition into ongoing support</li><li>Prepare account updates, customer summaries, and service reports</li><li>Build positive relationships with clients by providing timely, professional, and solution-oriented support</li></ul>
2026-08-31T00:00:00Z

Client Service Specialist

Alamo, CA
onsite
Permanent / Full Time
75000 - 100000 USD / Yearly
Anisa Henry is partnered with a respected boutique wealth management firm with a decades-long reputation for delivering exceptional service to high-net-worth individuals, families, trusts, and institutions. In the Client Service Specialist position, you'll play a central role in supporting both the Founder and Partner while serving as a key point of contact for clients. This position offers the opportunity to work in a highly collaborative, relationship-driven environment where every team member makes a meaningful impact. Ideal for someone who thrives in a client-focused setting, this role combines operational support, relationship management, and exposure to sophisticated wealth management services within a stable, close-knit firm committed to long-term success and personalized client care. Benefits:<ul><li>401(k) Safe Harbor Plan (4%)</li><li>MDV (125 Plan)</li><li>2 weeks PTO, 1 week sick time </li></ul>Please apply here for prompt consideration, as well please message me on LinkedIn @Anisa Henry
2026-09-02T00:00:00Z

Customer Support Specialist

Bethesda, MD
onsite
Temporary / Contract
22 - 26 USD / Hourly
This role delivers responsive customer service while resolving inquiries and documenting interactions accurately. Responsibilities<ul><li>Respond to customer inquiries via phone, email, and chat</li><li>Resolve issues and document outcomes in CRM systems</li><li>Escalate complex issues to internal teams</li><li>Identify service trends and improvement opportunities</li></ul>
2026-09-01T00:00:00Z

Customer Service Representative

Strongsville, OH
onsite
Temporary to Hire
19 - 21 USD / Hourly
We are looking for a Customer Service Representative to join a service-focused team in Strongsville, Ohio. This contract opportunity with potential for a permanent role is ideal for someone who communicates with confidence, stays organized in a fast-paced environment, and can quickly become a dependable resource for customers and internal teams. The person in this role will support daily customer interactions, maintain accurate records, and help ensure orders and service requests are handled efficiently from start to finish. Responsibilities: • Respond to incoming customer calls and inquiries with professionalism, providing timely support and clear follow-up. • Enter and update customer, order, and service information accurately within company systems, including SAP and Microsoft Office tools. • Assist customers with requests related to products, order status, and general service needs while delivering a positive experience. • Prepare and maintain detailed documentation, reports, and records to support daily operations and service tracking. • Coordinate with internal departments to resolve customer issues, clarify information, and keep requests moving forward. • Manage multiple tasks throughout the day while maintaining attention to detail and meeting service expectations. • Support process-related updates and workflow changes as needed, adapting quickly to new procedures and system requirements.
2026-09-10T00:00:00Z

Customer service representative

Northborough, MA
onsite
Permanent / Full Time
52000 - 60000 USD / Yearly
We are looking for a detail-oriented Customer Service Representative to support customers and internal teams from our Northborough, Massachusetts location. This role combines customer communication, order coordination, and record accuracy in a regulated environment, with a strong focus on timely service and dependable follow-through. The ideal candidate brings experience handling customer requests, processing orders, and maintaining organized documentation while working closely with sales, shipping, and operations. Responsibilities:• Build a strong understanding of company products, service workflows, order procedures, and quality standards to provide accurate support.• Assist assigned customer accounts by answering questions related to products, order progress, shipment updates, and general service needs.• Enter customer orders, quotations, invoices, and account details into company systems with a high level of accuracy and completeness.• Confirm item availability, share expected delivery timelines, and communicate delays, backorders, or supply concerns to customers and internal partners.• Review required prescriptions and supporting documents, ensuring records are complete and properly maintained.• Handle product return requests, create return authorizations in line with company policy, and document all related activity.• Record customer interactions, concerns, and resolutions thoroughly, addressing routine issues directly and escalating more complex matters when needed.• Coordinate with sales, shipping, and operations teams to support accurate fulfillment and consistent customer service outcomes.• For international account support, prepare shipments and manage export paperwork, customs documentation, freight coordination, and commercial invoice requirements for compliant delivery.• Contribute to outreach efforts, special assignments, workspace organization, and departmental coverage as business needs require.Northborough
2026-09-01T00:00:00Z

Customer Service Representative

North Canton, OH
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a Customer Service Representative to join a manufacturing team in North Canton, Ohio in a contract role with the potential for a permanent position. This position supports customer accounts through timely communication, accurate order coordination, and close partnership with internal teams to help meet delivery commitments. Training is conducted onsite, and after onboarding, the role offers a hybrid schedule with the opportunity to work remotely two days per week. The ideal candidate brings strong customer service judgment, account management experience, and the ability to resolve issues in a fast-paced environment. Responsibilities: • Manage assigned customer accounts by preparing pricing and delivery updates, entering orders, adjusting schedules, and maintaining accurate account records. • Coordinate with sales, supply chain, manufacturing, and other internal teams to address service issues and improve on-time delivery performance. • Monitor open orders and customer demand trends, including forecasting needs, expediting requests, and keeping order activity organized and up to date. • Communicate commercial terms, order status, and service-related updates clearly to both customers and internal stakeholders. • Provide responsive support on inbound and outbound customer interactions while maintaining a high standard of professionalism and accuracy. • Use product knowledge and system understanding to investigate account concerns, analyze order details, and recommend practical solutions. • Apply company guidelines and sound judgment when handling customer requests, exceptions, and account-related decisions. • Contribute to a team-focused environment by supporting shared goals and demonstrating accountability in day-to-day customer service operations.
2026-08-21T00:00:00Z

Customer Service Representative

Indianapolis, IN
onsite
Temporary to Hire
19 - 20 USD / Hourly
We are looking for a Customer Service Representative to join a growing team supporting time-sensitive client accounts from initial assignment through resolution. This contract-to-permanent position is ideal for someone who communicates confidently, stays organized in a fast-paced environment, and can coordinate effectively with clients, service providers, and internal partners.The role focuses on managing account updates, verifying documentation and fees, coordinating next steps with third-party partners, and ensuring timely resolution while delivering attentive and professional customer service throughout the process.Responsibilities<ul><li>Manage assigned accounts from initial intake through final resolution, keeping clients and relevant partners informed of progress and next steps.</li><li>Communicate with clients, service providers, facilities, and vendor partners to gather status updates and coordinate timely completion of account-related activities.</li><li>Submit payment requests to the appropriate internal teams promptly to prevent delays and keep processes moving.</li><li>Verify required documentation, fees, and release requirements with third-party partners and assist with resolving questions or requirements as needed.</li><li>Provide timely and accurate updates to clients in accordance with service expectations and account-handling guidelines.</li><li>Handle inbound and outbound calls related to account status, order entry, scheduling, and service coordination with professionalism and urgency.</li><li>Maintain organized records and detailed account notes to support efficient follow-up, issue resolution, and clear customer communication.</li><li>Work closely with internal departments and external partners to identify and resolve issues that may delay account completion.</li></ul>
2026-09-09T00:00:00Z

Customer Service Representative

Pittsburgh, PA
onsite
Temporary to Hire
20 - 22 USD / Hourly
We are looking for a Customer Service Representative to join a team in a contract-to-permanent capacity. This position is ideal for someone who thrives in a fast-moving service environment, communicates with confidence, and is committed to helping customers resolve a wide range of account and digital banking questions. The role requires schedule flexibility, including late evenings, weekends, and some holidays, with permanent hours and a weekday training period during the first 90 days. Responsibilities: • Handle incoming customer inquiries related to refunds, payment disputes, payoff information, account updates, complaints, stop payment requests, and credit card limit review requests. • Assist customers with basic online and mobile banking support, including password assistance, bill payment questions, and general navigation issues. • Serve as a connection point between branch teams and customers by taking ownership of service requests and helping drive timely resolution. • Capture and communicate customer feedback to support service improvements and represent the customer perspective effectively. • Deliver attentive, empathetic support on inbound calls while building positive long-term customer relationships. • Maintain accurate handling of account-related requests and complete assigned service tasks in accordance with established procedures. • Support additional service initiatives and department projects as directed by leadership. • Work a rotating schedule that may include evenings, weekends, and select holidays based on business needs.
2026-09-11T00:00:00Z

Customer Service Representative

Sanford, FL
onsite
Temporary to Hire
20 - 22 USD / Hourly
We are looking for a Customer Service Representative to join an on-site team in Sanford, Florida in a Contract to Permanent position. This role focuses on supporting customers with product selection, order-related questions, account setup, and issue resolution in a fast-paced manufacturing environment. The ideal candidate brings strong communication skills, a service-first mindset, and the ability to manage both inbound and outbound customer interactions with accuracy and care. Responsibilities: • Guide customers toward suitable products by applying detailed knowledge of available items and their business uses. • Set up new customer profiles and maintain accurate records within company systems while preparing pricing and estimate information. • Coordinate with suppliers to obtain current pricing and support requests involving standard and special-order products. • Address concerns related to shipments, product performance, and service issues, and drive prompt resolution to maintain customer satisfaction. • Review customer demand and special-order activity to suggest updates to the product mix offered at the facility. • Escalate inventory count concerns and quantity variances to the appropriate supervisor for follow-up. • Assist with company promotions by supporting product awareness, sales efforts, merchandising needs, and related customer communication. • Prepare and return special-order quotations within required turnaround times established by management. • Handle inbound and outbound customer communications, including order entry and general service support, in a thorough and timely manner.
2026-09-11T00:00:00Z

Customer Service Representative

Belmar, NJ
onsite
Temporary / Contract
19 - 20 USD / Hourly
We are seeking customer-focused and professional Call Center Representatives to join a busy team in Wall Township, NJ. In this role, you will serve as the first point of contact for customers, handling inbound and outbound calls, answering inquiries, resolving issues, and providing exceptional service. This is an excellent opportunity for individuals with strong communication skills who thrive in a fast-paced, high-volume call center environment. Responsibilities<ul><li>Handle a high volume of inbound and outbound customer calls professionally and efficiently.</li><li>Respond to customer inquiries regarding products, services, accounts, and general requests.</li><li>Accurately document customer interactions and update information within company systems.</li><li>Research and resolve customer concerns while providing timely follow-up when needed.</li><li>Process requests, orders, and account updates with a high degree of accuracy.</li><li>Meet productivity, quality, and customer service performance metrics.</li><li>Collaborate with internal departments to address customer needs and resolve escalated issues.</li><li>Maintain confidentiality and adhere to company policies and procedures.</li></ul>
2026-09-11T00:00:00Z

Customer Service Representative

Norwalk, CT
onsite
Temporary / Contract
19.95 - 23.1 USD / Hourly
We are looking for a Customer Service Representative to support customer accounts and coordinate service activities for a Contract position based in Norwalk, Connecticut. This role is ideal for someone who can balance responsive communication, order support, and shipment follow-up while building strong working relationships with customers, sales partners, and internal teams. The position plays an important part in keeping account activity organized, addressing service issues promptly, and helping maintain smooth day-to-day operations in a paper and packaging environment. Responsibilities: • Manage customer inquiries and service requests within established response expectations, ensuring timely and accurate follow-through. • Build strong day-to-day partnerships with customers and sales colleagues, while providing account coverage for other team members when needed. • Review inventory levels, stock aging, and product movement for assigned accounts, then coordinate with sales to address risks or imbalances proactively. • Track account-related updates such as customer feedback, product evaluations, shipment delays, payment concerns, and other issues that may affect service or business performance. • Communicate supply chain changes clearly to customers and internal stakeholders so expectations remain aligned. • Coordinate with logistics partners to support on-time deliveries, provide status updates on late shipments, and help resolve transportation-related concerns. • Improve freight utilization by supporting container planning and monitoring shipments moving from overseas mills, warehouses, and departure ports. • Prepare, organize, and maintain shipping and compliance documentation required for destination countries, policies, and operational procedures. • Escalate process exceptions to the supervisor and recommend practical next steps to address service or operational issues. • Contribute to process improvement efforts, team collaboration, and special assignments such as inventory reconciliation reviews and claims support.
2026-09-08T00:00:00Z

Customer Service Representative

Fort Wayne, IN
onsite
Temporary / Contract
20 - 20 USD / Hourly
A growing organization is seeking a detail-oriented and reliable Customer Service & Data Entry Specialist to support their team during a temporary coverage need. This role is critical in helping manage increasing workload and ensuring smooth day-to-day operations.This is a great opportunity for someone looking for full-time hours with the potential for long-term growth.Customer service in a manufacturing environment is a highly preferred.Key Responsibilities<ul><li>Enter, update, and maintain accurate data in internal systems</li><li>Assist with shipment setup and order processing</li><li>Respond to customer inquiries via phone and email with professionalism</li><li>Ensure timely follow-up and clear communication with internal and external partners</li><li>Review and verify data for accuracy; correct discrepancies as needed</li><li>Support documentation and file organization (digital and physical)</li></ul>
2026-09-08T00:00:00Z

Customer Service Representative

Jacksonville, FL
onsite
Temporary / Contract
19 - 24 USD / Hourly
We are looking for a customer-focused, detail-oriented individual to support members and clients in a fast-paced credit union environment in Jacksonville Florida. This long-term contract opportunity is ideal for someone with strong call center experience who can confidently handle banking-related inquiries, provide accurate service, and build positive relationships through every interaction. The role centers on delivering responsive support across personal, retail, business, online, and transaction banking services while maintaining a high standard of service. Responsibilities:• Manage a high volume of inbound and outbound calls, responding to member and customer questions with accuracy and care.• Assist clients with banking service requests related to personal, retail, business, correspondent, online, and transaction banking products.• Enter and update order and service information in internal systems while maintaining complete and accurate records.• Resolve routine account and service concerns efficiently, escalating more complex issues when appropriate.• Strengthen customer relationships by delivering attentive support and clear communication during every interaction.• Provide guidance on available banking options, digital tools, and service features to help customers complete their requests.• Document call activity, customer needs, and follow-up actions in accordance with organizational procedures.• Collaborate with internal teams to ensure timely handling of service requests and a smooth customer experience.
2026-09-10T00:00:00Z

Customer Service Representative

Canton, MA
onsite
Temporary to Hire
18 - 19 USD / Hourly
We are looking for a Customer Service Representative to join a team in a contract role with the potential to become permanent. This position is ideal for someone who communicates clearly, stays organized in a fast-paced setting, and enjoys helping customers with order-related questions and service needs. The role supports daily customer interactions by phone while ensuring accurate information is entered and updated in internal systems. Responsibilities: • Respond to incoming customer calls professionally and provide timely support for questions, concerns, and service requests. • Place outbound calls as needed to follow up on customer inquiries, confirm details, and resolve open issues. • Enter customer orders accurately and verify information to support efficient processing. • Maintain detailed records of conversations, requests, and updates within internal systems. • Coordinate with internal teams to address order issues, service challenges, and customer escalations. • Deliver a positive customer experience by listening carefully, identifying needs, and offering appropriate solutions. • Manage a steady call volume while maintaining accuracy, professionalism, and attention to detail.
2026-09-10T00:00:00Z

Customer Service Representative

Newark, NJ
onsite
Temporary / Contract
18 - 22 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Newark, New Jersey. In this long-term contract role, you will serve as the first point of contact for customers, ensuring their inquiries are handled efficiently and professionally. This position requires excellent communication skills and a strong ability to manage customer interactions effectively. Responsibilities: • Handle inbound and outbound calls with professionalism and empathy, addressing customer inquiries and concerns. • Process orders accurately and efficiently, ensuring all details are captured correctly. • Maintain detailed records of customer interactions and transactions in the system. • Resolve customer issues promptly, coordinating with internal teams when necessary. • Provide clear and accurate information about products, services, and company policies. • Strive to exceed customer satisfaction standards by offering exceptional service. • Follow established procedures and guidelines for call center operations. • Monitor and manage multiple customer accounts simultaneously. • Identify opportunities to improve service processes and share feedback with management.
2026-09-08T00:00:00Z

Customer Service Representative

Minneapolis, MN
onsite
Temporary / Contract
20 - 25 USD / Hourly
Position OverviewWe are seeking a customer-focused and professional Customer Service Representative to join our team. This role is responsible for assisting customers, resolving inquiries, processing orders, and providing exceptional service through phone, email, and other communication channels. The ideal candidate is detail-oriented, dependable, and enjoys building positive customer relationships. Key Responsibilities<ul><li>Respond to customer inquiries via phone, email, and chat in a timely and professional manner</li><li>Process orders, account updates, and customer requests accurately</li><li>Resolve customer concerns and escalate issues when necessary</li><li>Maintain accurate customer records and documentation</li><li>Coordinate with internal departments to ensure customer needs are met</li><li>Provide product, service, and account information to customers</li><li>Track and follow up on open customer issues</li><li>Meet service and quality standards while delivering a positive customer experience</li></ul>
2026-08-27T00:00:00Z

Customer Service Representative

Madison, WI
onsite
Temporary / Contract
20 - 20 USD / Hourly
We are looking for a Customer Service Representative to support a mission-driven non-profit organization in Madison, Wisconsin. This Long-term Contract opportunity is ideal for someone who enjoys helping people, managing high-volume communication, and delivering accurate service in a fast-paced environment. The person in this role will handle customer interactions with professionalism, process orders carefully, and contribute to a positive experience for every caller. Responsibilities: • Respond to incoming customer calls promptly and provide courteous, solution-focused support. • Place outbound calls as needed to follow up on requests, clarify details, or provide updates. • Enter orders and service-related information accurately into internal systems while maintaining attention to detail. • Address customer questions, concerns, and routine issues by gathering information and guiding each interaction toward resolution. • Maintain clear and organized records of conversations, transactions, and next steps for reference and follow-through. • Manage a steady call volume while balancing efficiency, accuracy, and a high standard of customer care. • Escalate more complex matters to the appropriate team when additional support or resolution is required.
2026-09-03T00:00:00Z

Customer Service Representative

Oshkosh, WI
onsite
Temporary / Contract
18 - 19 USD / Hourly
We’re looking for a Customer Service Representative to join a financial services team in Oshkosh, Wisconsin. This Contract-to-permanent opportunity is ideal for someone who enjoys helping customers, solving problems, and providing a great service experience. The role will be primarily focused on online chat and video chat support, assisting customers with questions, service requests, account needs, and everyday financial solutions. You’ll also assist with transaction processing and problem resolution while working in a fast-paced environment where communication, professionalism, and accuracy are key. If you’re a strong communicator who enjoys connecting with people and finding solutions, this could be a great opportunity to build a long-term career in financial services. Responsibilities: • Respond to inbound customer inquiries by phone and provide clear, courteous support for a wide range of service needs. • Handle everyday financial transactions accurately, including deposits, withdrawals, payments, check-related requests, and other account activities. • Support customers with opening, updating, and closing consumer accounts while addressing questions about account features and access. • Assist with applications for credit cards, loans, and related financial products, helping customers understand available options. • Strengthen customer relationships by identifying needs, explaining relevant services, and offering appropriate product recommendations. • Complete order entry and account maintenance tasks with close attention to detail while keeping records current and accurate. • Balance assigned cash handling duties and process daily deposit-related activities in accordance with established procedures. • Resolve customer concerns efficiently while following security, privacy, and regulatory guidelines at all times. • Stay informed on current products, services, and promotions and contribute to a positive customer experience across branch and phone interactions.
2026-09-11T00:00:00Z

Customer Service Representative

Austin, TX
onsite
Temporary / Contract
22 - 25 USD / Hourly
We are looking for a Customer Service Representative to join our team in Austin, Texas on a Contract basis. In this role, you will support members by answering benefit and payroll-related questions, guiding them through online tools, and resolving service issues with professionalism and care. This position is ideal for someone who thrives in a fast-paced service environment, communicates clearly, and is committed to delivering a positive customer experience on every interaction. Responsibilities: • Respond to member inquiries by phone and provide clear, accurate guidance on benefits, retirement plans, payroll matters, reimbursements, account activity, and related reports. • Support customers in navigating the company’s online platform and help them complete routine account-related tasks successfully. • Investigate service concerns, determine appropriate solutions, and bring issues to resolution within established timeframes. • Route advanced technical or operational problems to the appropriate internal teams when additional expertise is needed. • Manage questions and complaints with professionalism, empathy, and strong de-escalation skills while aiming to resolve concerns during the first interaction. • Track unresolved cases, conduct timely follow-up, and maintain detailed documentation for each customer contact in internal systems. • Monitor call patterns and recurring issues, then communicate trends to management to support faster and more effective resolutions. • Perform operational support work such as processing demographic updates, enrollments, qualifying events, terminations, reimbursement-related activities, report uploads, mailings, and invoice reconciliation. • Follow assigned schedules, including occasional late shifts during the workweek and periodic Saturday hours during open enrollment, while completing additional departmental duties as needed.
2026-09-04T00:00:00Z

Customer Service Representative

Phoenix, AZ
onsite
Temporary / Contract
19.5 - 19.5 USD / Hourly
We are looking for Customer Service Representatives for our Mortgage Industry client located in Phoenix, AZ. Demonstrate positivity, courtesy, and helpfulness when dealing with every homeowner. Directly engage with customers across a variety of inbound customer requests and inquiries, which consist of website assistance, escrow, processing payoffs, etc. Offer and refer eligible homeowners for refinancing opportunities to the Originations department. Perform outbound collection activities on accounts less than 30 days past due, but at times may include accounts with much higher delinquencies. Understand escalation paths for different types of calls and dynamically route them to appropriate internal parties. Meet performance expectations and utilize internal software platform and become a partner in making system recommendations
2026-09-09T00:00:00Z

Customer Service Representative

Arlington Heights, IL
onsite
Permanent / Full Time
52000 - 60000 USD / Yearly
Our client is looking for a Customer Service Representative to support clients and coordinate orders in Arlington Heights, Illinois. This role is ideal for someone who thrives in a deadline-driven environment, stays organized across multiple priorities, and communicates clearly with both customers and internal teams. The person in this position will help keep custom and stock product orders on track from initial request through final delivery while providing thoughtful service and practical solutions.THIS POSITION IS 100% ON-SITE*10% (4 times/year) TRAVEL TO TRADESHOWS IS REQUIRED FOR THIS POSITION* Pay: $25/hour-$29/hourBenefits: Medical, Dental, Vision, 401k, Paid Time Off Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster Responsibilities:• Manage customer orders from purchase order receipt through shipment, ensuring all documentation, acknowledgements, payment details, and delivery information are completed accurately.• Serve as the main point of contact for customers, sales partners, and production teams by providing updates, answering questions, and coordinating changes throughout the order lifecycle.• Review product details and proofs before production, confirm specifications are correct, and partner with the art team to move custom projects forward efficiently.• Handle quote requests, sample coordination, reorder outreach, and product-related follow-up to support ongoing customer needs and sales activity.• Monitor production and shipping timelines closely, escalate risks early, and work across departments to resolve delays, discrepancies, or fulfillment issues before they affect delivery commitments.• Support licensed product processes by maintaining required documentation, tracking labeling needs, and assisting with royalty and compliance-related activities.• Perform administrative customer service tasks such as maintaining account records, processing invoicing support, collecting required forms, and assisting with past-due balance follow-up.• Contribute to office operations by answering incoming calls, welcoming visitors, distributing mail, ordering supplies, and assisting with other administrative needs as assigned.• Travel domestically on a limited basis for industry trade shows, including event preparation, booth setup and breakdown, and participation in scheduled sessions.
2026-09-09T00:00:00Z