We are looking for an IT Support Specialist to join a dynamic healthcare environment in Ann Arbor, Michigan. In this role, you will provide essential technical assistance to a large hospice facility, ensuring smooth operations for both on-site and remote staff. This is a contract position with the potential for long-term employment, offering the opportunity to grow within the organization while making a meaningful impact.<br><br>Responsibilities:<br>• Provide first-level troubleshooting for technical issues related to Windows-based systems, including Active Directory, Office 365, and Exchange.<br>• Offer hands-on support for mobile devices such as Android smartphones and iPads.<br>• Deliver exceptional customer service to assist staff in a high-pressure healthcare environment.<br>• Facilitate the onboarding process for 20-30 new team members each month, ensuring their technical setup is complete.<br>• Conduct network troubleshooting to address connectivity issues and ensure reliable operations.<br>• Manage hardware inventory, including tracking and deploying necessary equipment.<br>• Assist field personnel with online troubleshooting and station setup as required.<br>• Collaborate with team members to maintain system functionality and resolve technical challenges.<br>• Ensure compliance with organizational IT protocols and practices.
<p>Robert Half is seeking a Contract Desktop Support Analyst to join our client's dynamic IT team. As a Contract Desktop Support Analyst, you will play a crucial role in providing technical support and assistance to end-users, ensuring smooth and efficient operation of desktop systems and software applications. This is a contract position, and the successful candidate will have the opportunity to work with a well-established and respected organization.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Technical Support:</strong> Provide first-level technical support to end-users, responding to inquiries, diagnosing and resolving hardware and software issues, and escalating more complex problems to the appropriate team.</li><li><strong>Desktop Management:</strong> Install, configure, and maintain desktop systems, including operating systems, software applications, and hardware components.</li><li><strong>Hardware Maintenance:</strong> Perform hardware troubleshooting and maintenance, including but not limited to desktops, laptops, printers, and peripherals.</li><li><strong>Software Support:</strong> Assist users with software-related issues, such as troubleshooting software applications, assisting with installations, and providing guidance on software usage.</li><li><strong>User Training:</strong> Conduct user training sessions to enhance end-users' knowledge of software and hardware usage, best practices, and security protocols.</li><li><strong>Documentation:</strong> Maintain detailed records of support requests, resolutions, and inventory management to track and report on issues, solutions, and asset management.</li><li><strong>Security:</strong> Assist in implementing and enforcing security policies, ensuring the integrity and confidentiality of data.</li><li><strong>Collaboration:</strong> Collaborate with IT team members, both on-site and remotely, to resolve complex technical issues and contribute to ongoing IT projects.</li><li><strong>End-User Satisfaction:</strong> Continuously strive to enhance the end-user experience by providing excellent customer service and support.</li></ol><p><br></p>
<p>We are in the service industry, located in New Jersey and we're on the lookout for a Product Support Specialist. In this role, you will be responsible for providing top-notch support to our customers, troubleshooting technical issues, and enhancing the overall user experience of our logistics automation platform.</p><p><br></p><p>Responsibilities:</p><p>• Handle technical support tickets, with a focus on product-related concerns.</p><p>• Deliver high-quality product support to customers, addressing inquiries related to our platform.</p><p>• Utilize SQL queries to delve into customer data and investigate issues.</p><p>• Aid customers in understanding product features, best practices, and technical configurations.</p><p>• Collaborate with the development team to identify, escalate, and rectify software bugs.</p><p>• Work hand-in-hand with product managers, engineers, and customers to elevate the user experience.</p><p>• Develop and upkeep support documentation to streamline troubleshooting processes.</p><p>• Contribute to improving the platform by providing valuable feedback from customers.</p>
<p>Emerging services company seeks a Customer Support Specialist with client facing experience. As the Customer Support Specialist, you will respond to client inquiries, building strong client relationships, provide help desk support, implement process improvement, and manage the communication channels between internal departments. The ideal candidate for this role should have an intense passion for client satisfaction, advanced multi-tasking capabilities, superb customer service skills and a strong drive for problem-solving.</p><p><br></p><p>What you get to do everyday</p><p>· Fulfill customer inquiries</p><p>· Account Management</p><p>· Troubleshoot software/hardware issues</p><p>· Build strong customer relationships</p><p>· Review and analyze customer feedback</p><p>· Execute remote desktop sessions for troubleshooting</p><p>· Maintain customer accounts</p><p>· Document hardware issues</p><p>· Troubleshoot data performance inquiries</p><p>· Complete the RMA process </p>
<p>We are looking for a skilled Desktop Support Technician II to join our team in Irving, Texas. In this long-term contract position, you will play a key role in providing technical support to end-users, ensuring the smooth operation and maintenance of hardware, software, and devices. This is an excellent opportunity to work in a dynamic environment within the mortgage industry.</p><p><br></p><p><strong>Title: IT Support Specialist </strong></p><p><strong>Location: Irving, Tx </strong></p><p><strong>Pay: $25-30 per hour </strong></p><p><strong>Duration: 6 Month Contract to Hire </strong></p><p><br></p><p>Responsibilities:</p><p>• Evaluate hardware and software requests, offering solutions that align with business needs and corporate standards while maintaining proper documentation.</p><p>• Configure and maintain end-user environments, including setting up new hardware, addressing virus alerts, installing software updates, and conducting tests.</p><p>• Deliver direct technical support to users by restoring services, conducting training sessions, and coordinating warranty repairs with third-party vendors.</p><p>• Install, support, and retire hardware such as desktops, laptops, monitors, printers, and mobile devices, ensuring proper software installation and secure data wiping before reissue.</p><p>• Develop and update documentation for troubleshooting processes and incident resolution, while identifying opportunities for process improvements.</p><p>• Assist with facility moves and ensure all equipment is set up correctly under supervision.</p><p>• Ensure compliance with company policies and regulations, escalating concerns when necessary.</p><p>• Troubleshoot user issues by analyzing the end-user environment and related technologies, resolving most common problems efficiently.</p><p>• Maintain professionalism and composure in high-pressure situations, providing courteous and tactful assistance to clients and colleagues.</p><p>• Investigate client issues to identify root causes, ensuring a client-focused approach in all interactions.</p>
<ul><li>Product Development: Partner with the data science team to conceptualize, develop, and refine cutting-edge data analytics products tailored to specific engineering domains.</li><li>Sales Enablement: Collaborate with the sales team to articulate product value, address customer needs, and drive sales to advanced technical SMEs/PHDs</li><li>Customer Success: Provide comprehensive technical support, training, and onboarding to ensure customer satisfaction and product adoption.</li><li>Market Intelligence: Conduct market research, analyze competitive landscapes, and identify opportunities for product enhancement and expansion.</li><li>Product Documentation: Develop clear and concise product documentation, including user guides, process flows, and use cases.</li></ul><p><br></p>
<p>We are looking for an IT Support Analyst (Level 1, 2 or 3) to join our team in Las Cruces, New Mexico. </p><p>This role involves delivering day-to-day routine and more complex technical support to clients, both remotely and onsite, while contributing to larger IT projects.</p><p>This is a Contract to permanent employment opportunity.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide Level 1 and Level 2 technical support; assist with more complex issues as needed.</li><li>Troubleshoot and resolve client IT issues via remote tools and onsite visits.</li><li>Participate in larger-scale projects, including:</li><li>Server builds and configurations</li><li>Network infrastructure (switches, VLANs, firewalls, routers)</li><li>Active Directory management and file security </li><li> Manage help desk ticket queues and ensure timely resolution of customer issues.</li><li>Other duties as needed</li></ul><p><br></p>
<p>A well-established professional services organization in Rancho Santa Fe is seeking a polished and proactive <strong>Client Support Specialist</strong> to serve as a key point of contact for high-touch clients. This role is ideal for someone who enjoys relationship-building, problem-solving, and providing white-glove service in a fast-paced but refined environment. You will be the voice of the company, ensuring clients feel supported, informed, and valued at every stage of their interaction.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Act as the primary contact for inbound client inquiries via phone, email, and in-person communication</li><li>Provide clear, professional responses to questions regarding services, timelines, and next steps</li><li>Coordinate closely with internal teams to ensure accurate and timely follow-up</li><li>Maintain detailed and organized client records within internal systems</li><li>Proactively identify client needs and escalate issues when appropriate</li><li>Assist with scheduling appointments, confirmations, and follow-up communications</li><li>Support administrative tasks related to client onboarding and ongoing service delivery</li></ul>
We are looking for a highly motivated and independent Customer Support Specialist to join our team in Blaine, Minnesota. This long-term contract position requires a proactive and detail-oriented individual capable of managing high volumes of customer inquiries, scheduling installations efficiently, and maintaining organized workflows. The ideal candidate will possess strong administrative skills and a commitment to delivering exceptional customer service.<br><br>Responsibilities:<br>• Schedule installation appointments to ensure timely and efficient project completion.<br>• Monitor and manage pending installations, verifying product delivery and labor readiness.<br>• Oversee the installation pipeline, updating and closing jobs daily to maintain accuracy.<br>• Prepare installation crews by organizing all necessary paperwork and ensuring readiness for scheduled tasks.<br>• Assign installation crews to projects based on their relevant experience and expertise.<br>• Maintain inventory records and provide timely updates on product arrivals to stakeholders.<br>• Address and resolve customer concerns to uphold high satisfaction levels.<br>• Process payments and manage funding for completed jobs in compliance with company standards.<br>• Utilize industry-specific software, including Microsoft Dynamics CRM, to manage operations and data effectively.<br>• Perform additional administrative duties as required to support team goals.
We are looking for an experienced IT Support Specialist to join our team in Fort Myers, Florida. In this Contract to permanent role, you will play a critical part in ensuring the seamless operation of IT systems across the organization. This position offers the opportunity to collaborate with various teams while providing top-notch technical support and contributing to the overall efficiency of the IT environment.<br><br>Responsibilities:<br>• Deliver prompt and effective technical support to end users, addressing hardware, software, and network-related issues.<br>• Install, configure, and maintain computer systems, including hardware and software.<br>• Oversee and troubleshoot network infrastructure components, such as routers, switches, and firewalls.<br>• Execute system updates and upgrades to enhance security and performance.<br>• Maintain comprehensive documentation of IT processes, system configurations, and troubleshooting procedures.<br>• Work closely with the IT Administrator to identify and implement system improvements.<br>• Provide training to users on IT tools, systems, and best practices.<br>• Manage service desk tickets effectively, ensuring timely resolution of technical issues.<br>• Perform basic troubleshooting for Microsoft Windows systems and Active Directory environments.<br>• Support the setup and maintenance of hardware components and peripherals.
<p>Job Description Summary:</p><p><br></p><p>As a Facility Support Specialist, you will play a key role in enhancing the experience of our employees and visitors. The role involves overseeing a wide array of responsibilities like managing event setup and tear down, maintaining conference rooms, coordinating employee relocations, and carrying out facility maintenance tasks. This dynamic role requires you to maintain the smooth functioning of our facility and contribute significantly to creating a safe, neat, and welcoming environment for all our employees and guests.</p><p><br></p><p>Essential Functions and Responsibilities:</p><p><br></p><p>Event management: Arrange furniture, setup audiovisual equipment, coordinate with event organizers, and maintain cleanliness and organization of the event space.</p><p>Conference room upkeep: Restock supplies, conduct routine checks to make sure the rooms are neat, organized, and fully functional.</p><p>Employee relocation: Coordinate and execute the setting up of workstations and shifting of office furniture.</p><p>Facility support: Attend to requests and issues, perform routine maintenance tasks, and oversee the inventory of facility supplies.</p><p>Facility Maintenance: Conduct regular maintenance checks and power washing to maintain cleanliness and comply with safety and company regulations.</p><p>Building inspections: Conduct regular inspections to ensure safety and operational standards, report issues, and work with relevant departments on fixing those issues.</p><p>Work order management: Manage, prioritize and track progress of work order tickets, provide regular updates to employees for smooth facility operations.</p><p>Qualifications and Requirements:</p><p><br></p>
<p>A growing company in Carlsbad is seeking a detail-oriented <strong>Customer Support Specialist</strong> to support client accounts and internal operations. This role focuses on maintaining strong client relationships, resolving inquiries efficiently, and ensuring seamless coordination between customers and internal teams. The Customer Support Specialist will manage inbound requests, track service issues, and support order or account-related processes. This position is ideal for someone who thrives in a structured environment and enjoys providing dependable, high-quality support.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the primary contact for customer inquiries via phone and email</li><li>Coordinate with internal teams to resolve service or order-related issues</li><li>Track customer interactions and maintain accurate records in internal systems</li><li>Provide timely follow-up to ensure customer satisfaction</li><li>Assist with order processing, documentation, and reporting</li><li>Identify recurring issues and communicate trends to management</li><li>Support process improvements to enhance customer experience</li></ul><p><br></p>
<p>We are looking for a skilled IT Support Technician to join our team in Albuquerque, New Mexico. The IT Support Technician is responsible for providing onsite and remote technical support to clients. This role focuses on first-response troubleshooting, hardware setup, basic networking tasks, and escalation to higher-tier engineers when necessary. The position requires strong customer service skills, attention to detail, and the ability to follow established procedures and documentation.</p><p><br></p><p><strong>Primary Responsibilities</strong></p><ul><li>Provide <strong>onsite technical support</strong> for client locations during normal business hours</li><li>Perform<strong> troubleshooting</strong> for desktops, laptops, printers, scanners, and peripherals</li><li>Assist with <strong>user account setup</strong>, password resets, and basic Microsoft 365 support</li><li>Install, replace, and configure <strong>workstations, monitors, docking stations, and basic network equipment</strong></li><li>Perform <strong>basic network checks</strong> (connectivity, cabling, patch panels, switch ports)</li><li>Document all work clearly in the ticketing system, including time entries and resolution notes</li><li>Follow escalation procedures for issues requiring Level 3 support</li><li>Maintain professional appearance and communication when interacting with clients</li><li>Adhere to company security, compliance, and safety policies at all times</li><li>Assist with workstation deployments, upgrades, and refresh projects</li><li>Support basic VoIP phone setups and troubleshooting</li><li>Perform routine maintenance tasks as assigned</li><li>Assist senior technicians during larger onsite projects</li><li>Participate in ongoing training and skill development</li><li>Other duties as needed.</li></ul><p><strong>Career Progression</strong></p><p>This role is designed as a<strong> </strong>pathway into:</p><ul><li>Level 2 Field Technician</li><li>Help Desk Engineer</li><li>Systems / Network Engineer</li></ul><p>Advancement is based on performance, technical growth, and business needs.</p>
<p>We are looking for a dedicated Client Support Specialist to join our team in Glen Allen, Virginia on a contract to hire basis. In this role, you will play a pivotal part in delivering exceptional service to clients within the chemicals manufacturing industry. This is a Contract to permanent position, offering an excellent opportunity to grow professionally while contributing to a rapidly evolving call center environment.</p><p><br></p><p>Responsibilities:</p><p>• Handle comprehensive client transactions while adhering to company policies and standards.</p><p>• Deliver prompt, accurate, and friendly customer service to ensure client satisfaction.</p><p>• Manage daily cash-handling tasks and other financial transaction processes.</p><p>• Resolve complex customer inquiries through detailed research and effective communication.</p><p>• Collaborate with clients and internal teams to address their needs and build strong relationships.</p><p>• Utilize advanced Microsoft Office tools to organize data and streamline workflows.</p><p>• Navigate multiple systems and applications effectively to access necessary information.</p><p>• Identify and solve customer concerns with professionalism and integrity.</p>
<p>The Clinical Applications Support Specialist is the key support resource for all clinical software systems, serving as the link between clinical operations and technology. </p><p>This role is a Hybrid work schedule based in Albuquerque, New Mexico, Dallas, Texas or Milwaukie,WI</p><p>This role supports, implements, and optimizes applications such as EHR, insurance verification, dictation, and scheduling tools to ensure clinicians have the technology needed for safe, efficient, high‑quality care.</p><p>You’ll work closely with clinicians, IT teams, and vendors to troubleshoot issues, improve workflows, support upgrades, and deliver training. </p><p>Success requires strong clinical understanding, technical skill, and excellent communication in a fast‑paced healthcare environment.</p><p><br></p><p>Essential Responsibilities</p><p>Serve as primary support contact for all clinical applications.</p><p>Troubleshoot and resolve complex system and workflow issues.</p><p>Train clinicians and staff on proper and effective system use.</p><p>Analyze workflows and recommend improvements.</p><p>Support provider documentation, dictation, and transcription workflows.</p><p>Conduct audits to ensure data accuracy and compliance.</p><p>Maintain documentation, workflows, and training materials.</p><p>Collaborate with IT and vendors on issues, upgrades, and enhancements.</p><p>Communicate system updates, downtime, and resolutions to staff and leadership.</p><p>Provide onsite support through regular facility travel.</p><p>Participate in 24/7 on‑call rotation.</p><p>Perform other duties as assigned.</p><p><br></p><p><br></p><p><br></p>
<p>We are seeking an <strong>IT Support Specialist</strong> with a strong foundation in <strong>end-user support</strong> and <strong>hands-on exposure to systems and networking</strong>. This role is ideal for someone who enjoys troubleshooting, supporting users, and gradually taking on more responsibility across infrastructure and network environments.</p><p>You will support daily IT operations while assisting with system administration, network maintenance, and escalated technical issues.</p><p>Key Responsibilities</p><ul><li>Provide <strong>Level 1–2 technical support</strong> for end users (hardware, software, peripherals)</li><li>Troubleshoot <strong>Windows 10/11</strong>, basic macOS, and common business applications</li><li>Support <strong>Active Directory</strong> (user accounts, password resets, group membership)</li><li>Assist with <strong>Microsoft 365</strong> administration (email, licensing, permissions)</li><li>Support basic <strong>networking tasks</strong> (LAN/WAN, switches, access points, connectivity issues)</li><li>Assist with <strong>system monitoring, patching, and backups</strong></li><li>Escalate complex issues while assisting with resolution when possible</li><li>Document issues, resolutions, and procedures in a ticketing system</li><li>Support onboarding/offboarding of users and devices</li><li>Follow IT policies, security standards, and best practices</li></ul><p><br></p>
<p>We are seeking a committed Customer Service Representative to join our team in South Burlington, Vermont. This is a long-term contract opportunity ideal for individuals who excel in dynamic, fast-paced settings and are passionate about delivering outstanding service. You’ll be joining a growing organization within the transportation equipment manufacturing industry—where your contributions will truly make a difference. We offer a competitive compensation package, incentives, and clear pathways for career advancement.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Deliver prompt, professional support to customers by addressing inquiries and efficiently resolving concerns.</li><li>Accurately process payments, returns, troubleshoot issues, and coordinate part orders.</li><li>Educate customers on extended warranties and maintenance services, effectively promoting and upselling these offerings.</li><li>Work closely with team members to ensure consistent communication and an elevated customer experience.</li><li>Utilize call center technology to manage customer interactions and track activities.</li><li>Maintain comprehensive records of all customer communications and transactions.</li><li>Participate in ongoing training to build product expertise and further enhance your skills.</li><li>Provide support to remote customers, offering guidance and troubleshooting technical issues.</li><li>Uphold company policies while demonstrating meticulous attention to detail.</li><li>Continuously strive to surpass customer expectations and contribute to the team’s overall success.</li></ul><p><strong>Compensation and Incentives:</strong></p><ul><li>Starting pay: $17.50/hr</li><li>Increase to $18.75/hr after 6 months</li><li>Increase to $20.25/hr after 9 months</li><li>Commission bonuses and sales incentive goals in addition to base pay; typical commission averages $2–$4 per hour</li></ul><p>Bring your customer-focused mindset and dedication to excellence—apply today and help shape our commitment to quality service!</p>
<p><strong>Product Support Specialist – 100% Remote (Contract)</strong></p><p>Are you passionate about helping others and interested in building your career in technology? We are seeking a dedicated Product Support Specialist to join our client’s team for a fully remote contract assignment. If you have customer service experience and are eager to expand your software support skills, we want to hear from you!</p><p><strong>Position Details:</strong></p><ul><li><strong>Contract Dates:</strong> February 16, 2026 – April 16, 2026</li><li><strong>Schedule:</strong> 40 hours per week; various shift options available to accommodate your needs</li><li><strong>Location:</strong> 100% Remote – work from anywhere within the United States</li><li><strong>Compensation:</strong> $18 per hour, W2</li><li><strong>Equipment:</strong> All necessary equipment provided</li></ul><p><strong>Key Responsibilities:</strong></p><ul><li>Deliver high-quality support for software products via phone and chat</li><li>Troubleshoot user issues and provide clear, professional guidance to resolve customer inquiries</li><li>Maintain accurate records of customer interactions within internal systems</li><li>Collaborate with team members to escalate and resolve complex issues as needed</li></ul><p><strong>Requirements:</strong></p><ul><li>Minimum of 1 year experience in a technical customer service role (call center, helpdesk, retail, hospitality, etc.)</li><li>Strong verbal and written communication skills</li><li>Tech-savvy with an eagerness to learn new software platforms</li><li>High attention to detail and a commitment to delivering excellent customer experiences</li></ul><p><strong>Why You’ll Love This Role:</strong></p><ul><li>Flexible shift options for work-life balance</li><li>Gain valuable experience supporting in-demand software platforms</li><li>Start or continue your technical support career with a respected industry leader</li><li>All equipment provided – just bring your positive attitude and commitment to customers!</li></ul><p>Ready to take the next step in your career?</p><ul><li><strong>If you are interested, apply today! </strong></li></ul><p><br></p><p>Apply today to be considered for this exciting remote opportunity!!</p>
<p>We are looking for a dedicated Technical Support Specialist. This role involves providing exceptional support to customers while managing technical cases from start to finish. You will play a key role in ensuring seamless communication, documentation, and collaboration across departments to achieve efficient problem resolution.</p><p><br></p><p>Responsibilities:</p><p>• Manage technical cases from initiation to closure, ensuring timely and accurate resolution.</p><p>• Maintain clear and attentive communication with customers throughout the support process.</p><p>• Document all activities, testing outcomes, and resolutions with attention to detail.</p><p>• Provide assistance to internal teams in quality assurance, testing, and tracking hardware and software issues.</p><p>• Troubleshoot software-related technical issues as your expertise develops.</p><p>• Identify and address process inefficiencies, proposing improvements to streamline workflows.</p><p>• Collaborate effectively with engineering, logistics, and sales teams to resolve complex issues.</p><p>• Utilize tracking systems to monitor progress and ensure all cases are updated promptly.</p>
<p>We are looking for a motivated and detail-oriented Sales Specialist to join our team in Rockville, Maryland. The Sales Support Specialist assists the sales team with administrative and operational support to drive business growth.</p><p>This position requires organizational skills, attention to detail, and a customer-focused attitude.</p><p>Responsibilities:</p><p>• Prepare sales reports, proposals, and presentations.</p><p>• Maintain CRM databases and update client information.</p><p>• Process sales orders and ensure accuracy in documentation.</p><p>• Coordinate communication between sales, marketing, and operations teams.</p><p>• Assist with client follow-ups and post-sale support.</p><p><br></p>
<p>Robert Half Technology is searching for a skilled <strong>Help Desk Support Specialist </strong>for a client headquartered in Nashville, Tennessee. This role is a 6-month contract with the possibility of extension based on performance, 40 hours per week and is 100% remote. </p><p><br></p><p><strong>Responsibilities: </strong></p><p>• Respond to incoming service requests in a timely manner, gather pertinent information and document in the Help Desk System</p><p>• Classify, and prioritize all service requests according to department standards and guidelines</p><p>• Troubleshoot issues related to personal computer hardware, software, and operating systems; printers; email; network/internet access; mobile devices, and any other requests within the scope of their expertise. </p><p>• Document all activity in a timely manner using the internal Help Desk System according to departmental standards and guidelines. </p><p>• Reassign and/or escalate service requests in a timely manner to the appropriate resource and level when necessary</p><p>• Work with Support Engineers and other internal service providers to guarantee smooth handoffs</p><p>• Mentor Help Desk Technician I staff to improve their technical proficiency and customer service level </p><p>• Assist DS Support Manager with internal projects that improve the overall effectiveness of the Help Desk Team</p><p>• Monitor Help Desk Team workloads and backlogs to facilitate higher service level and achieve team goals </p>
Position: IT Support Specialist -- Direct Hire Permanent<br>Location: Greater Ames Area -- HYBRID<br>Salary: up to $55,000 base annual salary + excellent benefits<br><br>*** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. ***<br><br>Are you an early-career IT professional looking for a role where you can learn, grow, and be mentored by a truly exceptional leader? This is your chance to join a growing IT team led by a collaborative, hands-on manager who’s known for developing talent and helping team members advance their careers.<br>This role offers the perfect blend of technical challenge, professional development, and mentorship. You’ll gain exposure to enterprise IT systems—including Microsoft 365, networking, ERP platforms, and cloud tools—while contributing to a team that values innovation, support, and continuous learning.<br>Why You’ll Love This Role:<br>• Mentorship-Driven Leadership: Work with a manager who leads by example, shares knowledge freely, and has a track record of helping team members grow into senior roles.<br>• Career Advancement: Build your skills across multiple technologies and take on increasing responsibilities as you grow.<br>• Flexible Work Environment: Enjoy a hybrid schedule with a mix of onsite collaboration and remote flexibility.<br>What You’ll Do:<br>• Serve as the first point of contact for technical support across Windows, Microsoft 365, networking, and ERP systems.<br>• Manage the IT ticket queue, triage issues, and provide Tier 1 support.<br>• Assist with account setup, password resets, MFA, and access requests.<br>• Deploy workstations, peripherals, and AV equipment.<br>• Support ERP user access and printing issues.<br>• Maintain IT documentation, SOPs, and a searchable knowledge base.<br>• Track IT assets and coordinate vendor repairs.<br><br>• What You Bring:<br>• 1–2 years of Help Desk or Desktop Support experience, or relevant certifications/training.<br>• Familiarity with Microsoft 365, Windows 10/11, Azure AD/Entra ID, and basic networking (TCP/IP, DNS, DHCP, VPN).<br>• Strong communication skills and a customer-first mindset.<br><br>Bonus Points For:<br>• Associate’s degree in IT or related field.<br>• Experience with Intune, Azure, Windows Server, or ERP.<br>• Certifications like CompTIA A+, Network+, or Microsoft Fundamentals.<br><br><br>*** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. Also, you may contact me by office: 515-303-4654 or mobile: 515-771-8142. Or one click apply on our Robert Half website. No third party inquiries please. Our client cannot provide sponsorship and cannot hire C2C. ***
<p>TITLE: CLOUD IT SUPPORT SPECIALIST **IMMEDIATE HIRE! WITH IMMEDIATE BENEFITS</p><p>IMMEDIATE INTERVIEW!</p><p>LOCATION: 100% ONSITE IN DES MOINES. ONSITE DAILY DES MOINES, Iowa</p><p>MUST BE A US CITIZEN / GREENCARD HOLDER – NO H1B visa, No F1 No OPT status. </p><p>Direct Hire PERM up to $58K PLUS OVERTIME + BENEFITS!</p><p>At Least 1 year of PROFESSIONAL experience.</p><p>Why Join? 💼</p><p>PERKS: 2 ½ day weekends! Work Week ENDS 1pm EVERY Friday! Company is migrating 100% CLOUD!</p><p>Do you love helping others & solving tech challenges? 🖥️ Are you an IT Support Analyst who thrives on delivering exceptional IT support? 🙌 We're searching for a dedicated Cloud Help Desk Specialist ready for a long-term role with a small company focused on Help Desk, Break/Fix, & Desktop Support!</p><p>📌 Expand your knowledge - Azure, Intune, M365/ O365</p><p>Only apply if you have positive attitudes, 💪 strong work ethics, and someone with the patience to make technology approachable for everyone with non-technical, high work volume users!</p><p>****For immediate consideration, contact me directly: Carrie Danger, SVP Permanent Placement Team, Iowa Region at My Direct Office #: 515-259-6087 or Cell: 515-991-0863, and email resume CONFIDENTIALLY & directly to me. * My DIRECT EMAIL address is on my LinkedIN profile.****</p><p>🛠️ What You Will Do:</p><p>Your day-to-day will include:</p><p>✔️ Tier 1 Help Desk Support 💻 Tier 1, Desktop Support, hand holding a User Base by yourself as sole Help Desk Support</p><p>✔️ Cloud, Intune, AutoPilot, M365 / O365 / Active Directory</p><p>✔️ Mac & Windows Support </p><p>✔️ Laptop Imaging & Automation ! Volume laptop rollouts</p><p>✔️ Hardware troubleshooting for desktops, laptops, printers, conference room, Zoom / Teams support.</p><p>✔️ Ticketing Management System experience</p><p>✔️ Resolving High Volume of tickets 📋</p><p>✔️ Hybrid Active Directory: Password resets, account unlocks, and access management 🔐.</p><p>✔️ 3rd Party Vendor Software experience</p><p>Must-Haves ✅</p><p>💡 1+ years Tier 1 Help Desk experience.</p><p>💡 Solid hardware & software troubleshooting skills.</p><p>💡 Experience with Citrix.</p><p> Azure</p><p>Soft Skills 💬 That Make You a Set Apart</p><p>🌟 A problem-solver with a can-do attitude. Patient.</p><p>If you're excited to troubleshoot, and Expand your IT Support skills with a prestigious company don't wait—apply today🚀</p><p>This is a full-time salaried Cloud Help Desk Specialist Direct Hire PERM up to $58 PLUS OVERTIME + BENEFITS!</p><p>For immediate & confidential consideration for this CLOUD IT SUPPORT SPECIALIST, contact me directly, Carrie Danger, SVP Permanent Placement Team, Iowa Region at My Direct Office #: 515-259-6087 or Cell: 515-991-0863, and email resume CONFIDENTIALLY & directly to me. ** my DIRECT EMAIL address is on my LinkedIN profile. Or you can ONE CLICK APPLY. Your resume will not be submitted without your permission.</p>
<p>We are looking for a motivated and detail-oriented Sales Specialist to join our team in Bethesda, Maryland. The Sales Support Specialist assists the sales team with administrative and operational support to drive business growth.</p><p>This position requires organizational skills, attention to detail, and a customer-focused attitude.</p><p><br></p><p>Responsibilities:</p><p>• Prepare sales reports, proposals, and presentations.</p><p>• Maintain CRM databases and update client information.</p><p>• Process sales orders and ensure accuracy in documentation.</p><p>• Coordinate communication between sales, marketing, and operations teams.</p><p>• Assist with client follow-ups and post-sale support.</p><p><br></p>
<p>The Sales Support Specialist assists the sales team with administrative and operational support to drive business growth. This position requires organizational skills, attention to detail, and a customer-focused attitude. You will join our team in Gaithersburg, Maryland.</p><p> </p><p> Responsibilities:</p><p> • Prepare sales reports, proposals, and presentations.</p><p> • Maintain CRM databases and update client information.</p><p> • Process sales orders and ensure accuracy in documentation.</p><p> • Coordinate communication between sales, marketing, and operations teams.</p><p> • Assist with client follow-ups and post-sale support.</p><p> </p><p> </p>
