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201 results for It Support Specialist jobs

IT Support Specialist

Pinecrest, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
IT Support SpecialistWe are seeking a dedicated IT Support Specialist to provide Tier 1–2 support for end users across hardware, software, and network systems. This role is ideal for someone who enjoys helping others, resolving technical issues, and working in a dynamic IT environment. The ideal candidate will have excellent communication skills, strong troubleshooting abilities, and the ability to manage multiple support requests.Responsibilities<ul><li>Respond to IT support tickets submitted via phone, email, or ticketing system</li><li>Troubleshoot issues involving Windows/macOS, Microsoft 365, VPN, and business applications</li><li>Assist with user account management including password resets and permissions</li><li>Support remote employees using remote-access tools such as RDP, TeamViewer, or AnyDesk</li><li>Resolve issues with hardware components including laptops, desktops, printers, and peripherals</li><li>Troubleshoot basic network issues such as Wi-Fi, DNS, DHCP, and VPN connectivity</li><li>Support new-hire onboarding including device setup and application configuration</li><li>Document all troubleshooting steps, solutions, and system changes</li><li>Maintain and track IT equipment inventory</li><li>Escalate complex issues to senior system or network teams</li></ul>
2026-08-24T00:00:00Z

IT Support Specialist

Washington, DC
onsite
Temporary / Contract
22 - 25 USD / Hourly
Reports to: IT ManagerJob Type: Full-time | On-siteSchedule: Monday–Friday, 7:45 AM – 4:15 PM (with some flexibility as needed) Position SummaryThe IT Assistant plays a key role in supporting the daily technology operations within a dynamicPre-K–12 educational environment. This position ensures the smooth functioning of classroomand administrative technologies by providing technical support, troubleshooting devices, andassisting staff and students with their technology needs. Key Responsibilities• Provide technical support to staff, faculty, and students for hardware, software, andnetwork issues.• Troubleshoot and resolve problems with classroom devices, including Smart Boards,Windows and Mac laptops, iPads, projectors, and the school phone system.• Assist with network security, user account setup, and permission management.• Support device inventory, deployment, and asset management, including check-in/checkout systems.• Assist with technology setup for school events and presentations.• Perform regular system updates and patches to maintain performance and security.• Communicate effectively with non-technical users and provide basic training when needed.• Test new software and hardware configurations prior to full deployment.• Maintain accurate documentation of issues, resolutions, and procedures in the IT ticketingsystem.• Coordinate with third-party vendors as needed.• Provide support for school data management tasks.Requirements & Qualifications• High school diploma required; Associate’s degree in IT or related field preferred.• Basic knowledge of Windows, macOS, iOS, and Android environments.• Familiarity with Microsoft 365.
2026-08-19T00:00:00Z

IT Support Specialist

Tampa, FL
onsite
Temporary to Hire
28.5 - 33 USD / Hourly
We are looking for an IT Support Specialist to join our team in Tampa, Florida in a contract-to-permanent position. This role is ideal for a hands-on technical specialist who enjoys helping employees stay productive by resolving day-to-day technology issues across computers, software, mobile devices, and related equipment. The person in this role will support end users in a fast-moving environment, contribute to broader IT initiatives, and deliver dependable service with clear communication and a courteous approach. Responsibilities: • Provide front-line technical support to employees by diagnosing and resolving issues involving workstations, software applications, and common IT systems. • Track, prioritize, and update support requests through the help desk platform to ensure timely follow-up and resolution. • Configure, deploy, and maintain desktops, laptops, printers, mobile devices, and other end-user hardware as business needs arise. • Install, upgrade, and support operating systems and business applications, including Microsoft Windows 10/11 and Microsoft 365 tools. • Assist users with questions related to device functionality, application use, and basic troubleshooting steps for computers and mobile technology. • Escalate more complex technical problems to appropriate IT team members while documenting findings and actions taken. • Create user-friendly guidance and deliver basic instruction that helps employees resolve routine issues more independently. • Support IT projects and additional operational tasks as assigned while following company expectations for safety, quality, and productivity.
2026-08-26T00:00:00Z

IT Support Specialist

Ann Arbor, MI
onsite
Temporary to Hire
22.8 - 26.4 USD / Hourly
We are looking for an IT Support Specialist to provide onsite technical assistance for a large healthcare organization in Michigan. This contract-to-permanent position is ideal for someone who enjoys solving everyday technology issues while delivering compassionate, high-quality support to staff working in a fast-paced and emotionally sensitive environment. The role focuses on desktop and mobile support, user onboarding, and hands-on troubleshooting across core Microsoft technologies. Responsibilities:• Provide onsite and remote technical support for end users, resolving routine hardware, software, and access-related issues in a timely manner.• Set up and configure workstations, peripherals, and user accounts for new team members, supporting a steady monthly onboarding volume.• Troubleshoot Windows-based environments, including Active Directory, Microsoft 365, Exchange Online, and related user access concerns.• Assist employees in the field with remote issue resolution and guidance for laptops, mobile devices, and connectivity problems.• Support Android phones and iPads by handling setup, basic troubleshooting, and user assistance.• Diagnose deskside and network-related issues affecting day-to-day operations and escalate more complex problems when needed.• Maintain accurate tracking of equipment and technology assets, including device distribution, recovery, and inventory updates.• Deliver responsive, attentive customer service to staff members who may be working under stressful circumstances.• Prepare stations and equipment so new and existing team members have reliable access to the tools they need to perform their work.
2026-08-26T00:00:00Z

IT Support Specialist

Tallahassee, FL
onsite
Temporary / Contract
30 - 40 USD / Hourly
We are seeking an IT Support Specialist to provide technical support for end users across Windows-based environments. This role will support day-to-day IT operations, troubleshoot hardware and software issues, and administer core technologies including Active Directory and Microsoft 365. This is an onsite role in Tallahassee, FL. Key Responsibilities<ul><li>Provide Tier 1–2 technical support for Windows operating systems (Windows 10/11)</li><li>Troubleshoot and resolve issues related to desktops, laptops, peripheral devices, and printers</li><li>Support user account management in Active Directory (user creation, group membership, password resets)</li><li>Administer and support Microsoft 365 applications including Outlook, Teams, OneDrive, and SharePoint</li><li>Perform onboarding and offboarding tasks (account provisioning, equipment setup, access changes)</li><li>Document incidents, requests, and resolutions in a ticketing system</li><li>Escalate complex issues to higher-level support teams as needed</li><li>Assist with software installs, patches, updates, and basic security best practices</li><li>Provide clear, professional communication to end users with varying technical skill levels</li></ul>
2026-08-19T00:00:00Z

IT Support Specialist

Saint Louis, MO
onsite
Permanent / Full Time
50000 - 60000 USD / Yearly
We are seeking a professional, customer-focused Help Desk / IT Support Specialist to provide day-to-day technical support in a professional services environment with a strong Microsoft-based technology stack. This role is responsible for troubleshooting user issues, supporting core infrastructure and business applications, and delivering high-quality service to internal employees. Based on general knowledge. Key Responsibilities<ul><li>Provide first- and second-level technical support for hardware, software, mobile devices, printers, and peripheral equipment. Based on general knowledge.</li><li>Troubleshoot and resolve issues related to Microsoft 365, Windows operating systems, Outlook, Teams, OneDrive, and other standard Microsoft tools. Based on general knowledge.</li><li>Support user account administration, password resets, access permissions, and group management in Active Directory and related systems. Based on general knowledge.</li><li>Install, configure, and maintain laptops, desktops, docking stations, and other end-user technology. Based on general knowledge.</li><li>Assist with onboarding and offboarding activities, including device setup, account provisioning, and access removal. Based on general knowledge.</li><li>Document incidents, service requests, resolutions, and recurring issues in the ticketing system. Based on general knowledge.</li><li>Escalate complex technical issues to senior IT staff or third-party vendors as needed. Based on general knowledge.</li><li>Support conference room technology, video meetings, and collaboration tools in an office-based professional services setting. Based on general knowledge.</li><li>Perform routine system updates, patching, software deployments, and asset tracking. Based on general knowledge.</li><li>Maintain a high level of professionalism and customer service when working with employees and leadership across the organization. Based on general knowledge.</li></ul>Required Qualifications<ul><li>2+ years of experience in help desk, desktop support, or IT support roles. Based on general knowledge.</li><li>Experience supporting Microsoft environments, including Windows 10/11, Microsoft 365, Outlook, Teams, and Active Directory. Based on general knowledge.</li><li>Strong troubleshooting skills across hardware, software, networking, and user access issues. Based on general knowledge.</li><li>Experience working in a professional services environment such as legal, consulting, accounting, financial services, or similar office-based organizations preferred. Based on general knowledge.</li><li>Familiarity with ticketing systems, remote support tools, and endpoint support processes. Based on general knowledge.</li><li>Excellent interpersonal, communication, and customer service skills. Based on general knowledge.</li><li>Ability to manage multiple priorities and respond effectively in a fast-paced environment. Based on general knowledge.</li></ul>
2026-08-24T00:00:00Z

IT Support Specialist

La Jolla, CA
onsite
Temporary / Contract
27 - 30 USD / Hourly
We are looking for an IT Support Specialist to provide dependable technical assistance for end users in California. This long-term contract position is ideal for someone who enjoys resolving day-to-day hardware, software, and account access issues while delivering a strong support experience. The role focuses on maintaining smooth desktop operations, responding to service requests efficiently, and helping employees stay productive in a Microsoft-based environment. Responsibilities:• Provide front-line technical support for desktop, laptop, and Windows-related issues submitted by end users.• Investigate and resolve service desk requests involving system access, software functionality, and general workstation performance.• Manage user account support tasks within Active Directory, including access updates and basic account administration.• Troubleshoot Microsoft Windows 10 problems by identifying root causes and applying practical fixes or escalation when needed.• Document incidents, resolutions, and follow-up actions clearly within the ticketing system to maintain accurate support records.• Assist with setup, configuration, and ongoing support of end-user devices to ensure reliable daily operation.• Communicate with employees in a detail-oriented manner to gather issue details, provide status updates, and confirm successful resolution.
2026-08-28T00:00:00Z

IT Support Specialist

Opelika, AL
onsite
Temporary / Contract
36 - 38 USD / Hourly
The IT Site Support Specialist serves as the primary IT liaison for a designated manufacturing facility or job site, ensuring the seamless operation of all technological systems, including end-user devices, local and wireless network infrastructure, on-site servers, printing solutions, and manufacturing-specific hardware and software. This role is critical to minimizing downtime and maximizing production efficiency. The technician will provide comprehensive technical support, collaborate with site leadership, and evaluate IT processes to drive continuous improvement and align with business goals.
2026-08-25T00:00:00Z

IT Support Specialist

Maryland Heights, MO
onsite
Permanent / Full Time
50000 - 60000 USD / Yearly
POSITION OVERVIEWWe are seeking a dependable and versatile IT Support Specialist to manage the day-to-day technology needs of our car and home warranty company. This is a hands-on, in-office position for someone who is comfortable being the company's go-to person for a wide range of technical needs. Responsibilities include setting up equipment for new employees, resolving technology issues, maintaining the company's phone systems, tracking equipment, managing user accounts, and supporting office technology such as televisions, security cameras, and electronic door locks. The ideal candidate is a jack of all trades who can troubleshoot independently, recognize potential problems before they cause major disruptions, and coordinate with outside vendors when necessary. KEY RESPONSIBILITIES<ul><li>Set up computers, monitors, phones, headsets, and other equipment for new employees.</li><li>Create and manage usernames, email accounts, system access, and employee IDs.</li><li>Update or disable accounts and recover company equipment when employees leave.</li><li>Maintain an accurate inventory of computers, phones, monitors, accessories, and other company-owned equipment.</li><li>Order replacement equipment, accessories, software, and other technology as needed.</li><li>Diagnose and resolve computer, hardware, software, and equipment issues.</li><li>Perform routine maintenance and updates on company equipment.</li><li>Troubleshoot basic internet, Wi-Fi, connectivity, power, cabling, and workstation issues.</li><li>Troubleshoot the company's CRM, phone systems, and other business applications.</li><li>Work with internet, phone, software, CRM, security, and equipment vendors to resolve more advance issues.</li><li>Set up and maintain televisions, conference-room technology, displays, and audio-visual equipment.</li><li>Assist with security cameras, alarm systems, access-control systems, and electronic door locks.</li><li>Maintain organized records of equipment assignments, user access, software licenses, warranties, and vendor information.</li><li>Manage employee support requests and provide updates until each issue is resolved.</li><li>Identify aging equipment, security concerns, or recurring technical problems and recommend solutions.</li><li>Create basic instructions and documentation for common technology processes.</li><li>Provide technical support to employees at all levels of the company.</li><li>Assist with urgent technology issues when necessary.</li></ul>
2026-08-25T00:00:00Z

IT Support Specialist

Petersburg, VA
onsite
Temporary / Contract
30 - 33 USD / Hourly
We are seeking an IT Support Specialist to assess, maintain, and support a multi-site technology environment, including hardware, software, systems, and technology initiatives. This role is responsible for ensuring reliable technology operations, providing end-user support, maintaining asset inventory, supporting technology projects, and helping users maximize available technology solutions. Key ResponsibilitiesTechnology Assessment & Planning<ul><li>Evaluate organizational needs for hardware, software, systems, and technology projects.</li><li>Monitor current and upcoming technology initiatives, issues, risks, and action items.</li><li>Assist with planning and supporting technology-related projects and upgrades.</li></ul>Technical Support & Troubleshooting<ul><li>Provide technical support for applications, hardware, and system-related issues.</li><li>Troubleshoot, maintain, repair, and upgrade computer systems, peripherals, and software.</li><li>Support users with computers, mobile devices, phones, inventory systems, and business applications.</li><li>Research technical issues and implement appropriate solutions.</li></ul>Systems Administration & Asset Management<ul><li>Document, maintain, upgrade, and replace hardware and software as needed.</li><li>Maintain accurate technology asset inventory records.</li><li>Support device lifecycle management, refresh, and deployment activities.</li><li>Assist with system maintenance and operational improvements.</li></ul>Procurement & Security<ul><li>Recommend and support the procurement of technology equipment and related resources.</li><li>Maintain and support security controls across systems and software platforms.</li><li>Ensure compliance with established IT policies and procedures.</li></ul>User Support & Communication<ul><li>Advise users on technology solutions that support business needs.</li><li>Create clear and professional communications regarding technology updates, issues, and resolutions.</li><li>Develop user-friendly technical documentation, processes, and instructions.</li><li>Meet with stakeholders to gather requirements, discuss technical solutions, and provide status updates.</li></ul>Issue Management & Escalation<ul><li>Escalate critical incidents, outages, and security concerns to appropriate technical teams.</li><li>Track and manage incidents, service requests, and change activities through resolution.</li><li>Collaborate with internal and external teams to address complex technical issues.</li></ul>Additional Preferred Experience<ul><li>Supporting office relocations, including structured cabling, network equipment, server moves, and telephone setup.</li><li>Assisting with Electronic Health Record (EHR) implementations or other enterprise application deployments.</li></ul>
2026-08-24T00:00:00Z

IT Support Specialist

Los Angeles, CA
onsite
Temporary / Contract
33 - 36 USD / Hourly
Robert Half is seeking an IT Support Specialist for a client located in Culver City, CA. IT Support Specialist to provide technical support across a large enterprise environment. The ideal candidate will have 3+ years of hands-on experience supporting Mac/macOS environments, with strong expertise in Jamf and Microsoft Intune, as well as experience managing and troubleshooting enterprise endpoints. Key Responsibilities:<ul><li>Provide Tier I/II technical support to enterprise users across Mac/macOS and Windows environments.</li><li>Troubleshoot and resolve hardware, software, operating system, networking, application, and connectivity issues.</li><li>Provide hands-on support for Apple Mac devices, iPhones, and other Apple endpoints.</li><li>Administer and support Apple devices using Jamf, including device enrollment, configuration profiles, application deployment, policies, compliance, and troubleshooting.</li><li>Manage and support Windows and cross-platform endpoints using Microsoft Intune, including device enrollment, application deployment, configuration policies, compliance, and endpoint troubleshooting.</li><li>Support identity and access-related issues involving Microsoft Entra ID/Azure AD, Active Directory, MFA, and password/account management.</li><li>Install, configure, update, and maintain enterprise software and endpoint applications.</li></ul>
2026-08-14T00:00:00Z

IT Support Technician

Savannah, GA
onsite
Temporary / Contract
0 - 0 USD / Yearly
Provide Tier 2 and/or Tier 3-level support to end-users for desktop systems, troubleshooting hardware and software issues efficiently within SLA guidelines.
2026-08-24T00:00:00Z

IT Support Technician

Jacksonville, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
Provide Tier 1-2-level support to end-users for desktop systems, troubleshooting hardware and software issues efficiently within SLA guidelines.
2026-08-28T00:00:00Z

IT Support Technician

Atlanta, GA
onsite
Permanent / Full Time
50000 - 60000 USD / Yearly
We are looking for an experienced IT Support Analyst to join our team and provide reliable, responsive technical support to employees across the United States. This role will provide first- and second-line IT support while supporting hardware, software, Microsoft 365, employee onboarding, and cloud-based applications. The ideal candidate will have strong troubleshooting and customer service skills, a proactive approach to problem-solving, and the ability to communicate technical concepts effectively to non-technical users.Responsibilities:• Provide first- and second-line IT support to employees across the US, including troubleshooting, user setup, and resolution of technical issues.• Support Microsoft 365 applications and services, including Outlook, Teams, SharePoint, OneDrive, and Copilot.• Provide technical support for internally developed applications and escalate complex issues when appropriate.• Set up, configure, deploy, maintain, and repair laptops, desktops, peripherals, and other IT equipment.• Prepare employee technology, accounts, software, and access as part of the onboarding process.• Manage IT requirements throughout the employee lifecycle, including employee onboarding, transfers, equipment changes, and offboarding.• Configure workstations for both office-based and remote employees, including desk moves and office reconfigurations.• Support meeting rooms and collaboration spaces, including audio-visual equipment, video conferencing, and related technology.• Maintain accurate IT asset inventories and ensure equipment is properly tracked, allocated, and maintained.• Install, configure, update, and maintain hardware and software in accordance with company policies and standards.• Work closely with managed service providers and external technology partners to coordinate and resolve technical issues.• Monitor recurring support issues and identify opportunities to improve the employee technology experience.• Identify opportunities for process improvement and appropriate automation using existing technology tools.• Maintain accurate documentation of IT processes, assets, configurations, and support activities.• Promote strong IT practices, security awareness, and appropriate technology usage across the organization.• During the first 30–90 days, learn internally developed applications and the cloud infrastructure supporting web-based applications, including how applications are deployed, configured, and maintained.
2026-08-19T00:00:00Z

IT Support Technician

Logan, UT
onsite
Temporary / Contract
19.5 - 24 USD / Hourly
We are looking for an IT Support Technician to provide dependable front-line technical assistance for employees in Logan, Utah. This contract-to-hire position is ideal for someone who enjoys solving desktop, software, hardware, and connectivity issues while delivering a strong customer experience. The person in this role will support daily help desk operations, guide users through solutions, and help maintain end-user equipment in a fast-paced environment. Responsibilities:• Respond to incoming support requests from employees, document each issue accurately, and manage tickets through initial triage and resolution.• Troubleshoot routine Level 1 problems involving desktops, laptops, standard business applications, and user access concerns.• Diagnose hardware, software, network, email, internet, and printer issues, then provide clear step-by-step assistance to restore productivity.• Set up, deliver, tag, image, and configure end-user computers and peripherals for new or existing staff members.• Escalate advanced technical incidents to the appropriate infrastructure or specialized support teams when needed.• Provide after-hours assistance for site-related support needs and maintain communication with local leadership and teammates.• Maintain hardware and software inventory records, prepare updates, and support accurate asset tracking and reporting.• Coordinate repair and maintenance activities with third-party vendors for covered computer equipment.• Create helpful user support documentation, including FAQ content and basic training materials for common technical questions.
2026-08-17T00:00:00Z

IT Support Technician

Minneapolis, MN
onsite
Temporary / Contract
25 - 29 USD / Hourly
We are looking for an IT Support Technician to provide reliable technical assistance for employees. This position is ideal for someone who enjoys solving hardware and software issues, supporting end users with professionalism, and helping maintain a stable, efficient technology experience. The role works closely with internal teams and external partners to address support needs, contribute to device management efforts, and assist with technology rollouts in a hybrid work setting. Responsibilities:• Deliver front-line support for computer hardware, software applications, and end-user access issues across business locations and office teams.• Diagnose technical problems, resolve incidents efficiently, and coordinate with internal specialists or third-party vendors when advanced assistance is needed.• Assist with the setup, deployment, replacement, and maintenance of laptops, desktops, peripherals, and related IT equipment throughout the asset lifecycle.• Support implementation activities for software updates, hardware refreshes, new technology rollouts, and audio/visual event needs.• Participate in an after-hours support schedule to help ensure timely assistance outside standard business hours.• Prepare and maintain clear support documentation, including procedures, knowledge articles, user guides, and frequently asked questions.• Work with senior team members to complete minor system or application configuration updates requested by the business.• Provide deskside and remote support with a strong service mindset, maintaining positive communication and a high level of customer care.
2026-08-25T00:00:00Z

IT Support Engineer

Savannah, GA
onsite
Temporary to Hire
33.25 - 38.5 USD / Hourly
We are looking for an IT Support Engineer to provide advanced technical support for end users and client environments in Savannah, Georgia. This contract-to-permanent position is ideal for someone who enjoys solving complex desktop, system, and network issues while delivering a high standard of service. The person in this role will handle escalated support needs, maintain core IT systems, and contribute to a stable and secure technology environment. Key Responsibilities<ul><li>Provide Tier 3 technical support across multiple client environments</li><li>Troubleshoot and resolve complex issues related to networking, systems, and infrastructure</li><li>Lead and execute IT installations and deployment projects (network, hardware, cloud, and security)</li><li>Configure and maintain network infrastructure (switches, LAN/WAN, DNS)</li><li>Manage and support VoIP systems and connectivity issues</li><li>Administer and troubleshoot Active Directory environments</li><li>Support Microsoft 365 (Exchange, Teams, SharePoint, user management)</li><li>Maintain and support VMware / virtualized environments</li><li>Implement and maintain IT security best practices</li><li>Collaborate with internal teams and clients to ensure smooth project delivery and support</li></ul>
2026-08-12T00:00:00Z

IT Support Engineer

Jacksonville, FL
onsite
Temporary to Hire
0 - 0 USD / Yearly
We are looking for an IT Support Engineer to join our team in Jacksonville, Florida. In this Contract to permanent position, you will play a critical role in delivering technical assistance to end users while ensuring the smooth functioning of hardware, software, and network systems. This role requires a proactive and customer-oriented approach to resolve issues and enhance user experiences. Responsibilities: • Provide technical support for desktops, laptops, mobile devices, and business applications, ensuring timely issue resolution. • Diagnose and troubleshoot problems related to Windows/macOS operating systems, Microsoft 365, printers, and other IT systems. • Install, configure, and maintain computer hardware, peripherals, and mobile devices for end users. • Manage and administer user accounts and permissions within Active Directory and Azure AD. • Document support cases, resolutions, and processes in the ticketing system for accurate record-keeping. • Handle onboarding and offboarding processes, including equipment setup and deployment for new and departing employees. • Apply updates, patches, and basic security measures to ensure system integrity. • Collaborate with senior support teams to escalate complex issues and ensure their resolution. • Deliver excellent customer service by communicating technical solutions in a clear and approachable manner.
2026-08-12T00:00:00Z

IT Support Analyst

Jacksonville, FL
onsite
Temporary to Hire
23.75 - 27.5 USD / Hourly
We are looking for an experienced IT Support Analyst to join our team in Jacksonville, Florida. In this Contract to permanent position, you will play a key role in providing technical support and ensuring smooth IT operations for the organization. The ideal candidate will be proactive, detail-oriented, and skilled in troubleshooting and managing IT tools and systems. Responsibilities:• Install, configure, and upgrade operating systems and business software• Set up and support computer hardware, monitors, network equipment, and peripherals• Troubleshoot and resolve hardware, software, email, network, and peripheral issues• Support users via centralized help desk and provide clear technical guidance• Document equipment repairs, installations, and removals• Train users on common business applications• Contribute to system planning, hardware/software recommendations, and procedures• Stay up to date on technology trends and make proactive suggestions• Maintain user confidentiality and adhere to company protocols
2026-08-19T00:00:00Z

IT Support Analyst

Brunswick, GA
onsite
Temporary to Hire
0 - 0 USD / Yearly
We are looking for an experienced IT Support Analyst to join a collaborative technology team in Brunswick, Georgia. This contract-to-permanent opportunity is ideal for a hands-on, detail-oriented individual who can resolve technical issues across desktops, infrastructure, and networked systems while supporting a fast-paced transport environment. The role combines day-to-day user support with broader technical ownership, including system improvements, documentation, and project participation. Success in this position requires strong communication, sound troubleshooting ability, and a willingness to contribute to after-hours support coverage when scheduled. Responsibilities:• Provide technical support for hardware, operating systems, business applications, and connectivity issues, ensuring timely resolution for end users.• Maintain and troubleshoot core IT environments across servers, storage, telephony, networking, and cloud-based platforms.• Coordinate technology upgrades and deployments by working closely with service providers, vendors, internal stakeholders, and IT team members.• Support the administration and ongoing reliability of enterprise network services, including wireless, switching, routing, and access management tools.• Improve and maintain monitoring, automation, and configuration practices to strengthen system performance and operational efficiency.• Create and update thorough technical documentation for infrastructure, support procedures, and service-related activities.• Oversee backup processes and contribute to incident response efforts to protect business systems and data availability.• Track support trends, compile operational data, and prepare recurring or ad hoc reports for IT leadership and other business partners.• Participate in an on-call rotation that includes evenings, weekends, and holidays as needed.
2026-08-18T00:00:00Z

IT Support Analyst

Irving, TX
onsite
Permanent / Full Time
60000 - 80000 USD / Yearly
We are looking for a IT Support Analyst to provide dependable technical support for end users across a cloud-based environment in Las Colinas, Texas. This role focuses on resolving day-to-day hardware, software, and access issues while helping maintain a smooth and secure user experience. The ideal candidate is comfortable handling service requests, troubleshooting Windows systems, and supporting business applications in a fast-paced setting. Responsibilities:• Respond to service desk requests and incidents, delivering timely support for desktop, laptop, and user access issues.• Diagnose and resolve technical problems related to Windows operating systems, common business applications, and basic network connectivity.• Administer user accounts and permissions within Active Directory and Microsoft Entra to ensure appropriate access and security.• Provide hands-on and remote assistance to employees across connected office locations using standardized support practices.• Support the reliability of end-user technology by documenting issues, tracking resolutions, and escalating complex problems when needed.• Assist with troubleshooting connectivity across sites operating on Fortinet-based networking infrastructure.• Help support key real estate business platforms, including property management applications such as Yardi and related systems.• Contribute to upcoming automation and AI initiatives by supporting implementations, user adoption, and issue resolution during rollout activities.
2026-08-25T00:00:00Z

IT Support Analyst

Albuquerque, NM
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for an IT Support Analyst to provide onsite technical assistance for end users in Albuquerque, New Mexico. This Long-term Contract position is ideal for someone who enjoys solving desktop support issues, assisting with hardware and software needs, and delivering dependable customer service in a hands-on environment. The role offers the opportunity to support daily IT operations while building practical experience across devices, applications, and user support functions. Responsibilities:• Deliver onsite desktop and technical support for staff by diagnosing and resolving day-to-day hardware, software, and access issues.• Set up, configure, and deploy end-user equipment, including desktop and laptop systems, peripherals, and related technology tools.• Install, maintain, and troubleshoot operating systems, productivity applications, and business software used across assigned departments.• Respond to service requests, assess user concerns, and provide timely solutions or escalate more complex problems when needed.• Support account-related tasks such as Active Directory updates, access assistance, and basic user administration.• Assist with system upgrades, device replacements, and rollout activities to ensure users remain productive during technology changes.• Create reports, summaries, and other support documentation using available system and database information.• Participate in routine technical analysis and help identify appropriate solutions based on operational needs.• Provide occasional after-hours or weekend assistance when required to support business continuity.Other duties as needed
2026-08-26T00:00:00Z

Applications Support Specialist

Bradley, IL
onsite
Temporary / Contract
35 - 45 USD / Hourly
We are looking for an Applications Support Specialist to provide dependable support for enterprise learning applications and help ensure a smooth experience for end users. This Long-term Contract position focuses on managing daily administrative activity, resolving system-related requests, and maintaining accurate training data within the learning platform. The person in this role will work closely with internal partners to support learning operations, improve response times, and promote consistent administrative standards across the organization. Responsibilities: • Manage incoming support requests, monitor ticket progress, and coordinate with technical teams when issues require escalation. • Maintain learning system content by building and updating training items, curricula, and learning plans within the platform. • Investigate access, assignment, and completion problems, then provide clear and timely guidance to users and stakeholders. • Administer course and session setup, including enrollments, equivalencies, completion records, and approval workflows. • Configure audience criteria and assignment rules to ensure the right learners receive the appropriate training. • Produce regular and ad hoc reports to support operational visibility, decision-making, and data accuracy. • Partner with learning and optimization teams to support rollout activities for new learning solutions and system enhancements. • Communicate request status, expected timelines, and potential impacts to stakeholders in a thorough and service-oriented manner. • Follow established procedures, documentation standards, and metadata conventions while maintaining job aids and knowledge resources for repeatable execution and audit readiness. • Participate in working groups and administrator forums to share updates, reinforce standards, and recommend improvements that strengthen data quality and user experience.
2026-08-26T00:00:00Z

IT Support Analyst I

Augusta, GA
onsite
Temporary / Contract
20 - 23 USD / Hourly
OverviewOur client is seeking a Tier 1 IT Support Technician to provide front-line technical support to employees across the organization. This is an excellent opportunity for someone with strong customer service skills and foundational IT support experience who is looking to grow within a Microsoft-based enterprise environment.The ideal candidate will be comfortable troubleshooting hardware, software, user account, and connectivity issues while delivering excellent customer support in a fast-paced environment. Responsibilities<ul><li>Serve as the first point of contact for end-user technical support issues</li><li>Diagnose and resolve hardware, software, printer, and connectivity problems</li><li>Support Windows desktop and laptop environments</li><li>Create, manage, and troubleshoot user accounts and access permissions</li><li>Support Microsoft 365 applications including Outlook, Teams, Word, Excel, and OneDrive</li><li>Assist with password resets, account lockouts, and general access issues</li><li>Troubleshoot basic network connectivity and VPN-related issues</li><li>Document incidents, service requests, and resolutions in the ticketing system</li><li>Escalate complex issues to Tier 2, Systems, or Network Administrators when appropriate</li><li>Set up, deploy, and support desktops, laptops, mobile devices, and peripherals</li><li>Participate in workstation moves, adds, and changes as needed</li></ul>*Please note: This position is onsite, Monday-Friday, in Augusta, GA. Please don't apply to this posting if you're not already local to the area and willing to work onsite
2026-08-26T00:00:00Z

Platform Support Specialist

Austin, TX
onsite
Temporary / Contract
31 - 35 USD / Hourly
Robert Half is actively partnering with an Austin-based client to identify a Platform Support Specialist (contract). In this role, the Platform Support Analyst is responsible for supporting, analyzing, and enhancing enterprise software platforms and integrated business applications. This role partners with end users and internal teams to deliver timely issue resolution, system support, and continuous platform improvements. The analyst may configure, test, troubleshoot, and maintain applications while also contributing to process documentation, knowledge sharing, and team development initiatives. This role is onsite in Austin, Tx. Key Responsibilities:<ul><li>Provide day-to-day support for enterprise SaaS platforms and related integrated systems.</li><li>Manage incidents, service requests, and system defects to ensure timely resolution.</li><li>Document troubleshooting activities, root cause analyses, workflows, procedures, and system enhancements.</li><li>Develop a strong understanding of business processes to effectively support operational teams.</li><li>Utilize IT service management tools to track and resolve support requests.</li><li>Collaborate with team members to provide cross-functional application support and knowledge sharing.</li><li>Monitor platform updates and communicate system changes, risks, and impacts to stakeholders.</li><li>Translate technical concepts into clear and understandable guidance for non-technical users.</li><li>Administer user access, security permissions, and system account maintenance.</li><li>Work closely with business users and technical teams to resolve support issues and improve system performance.</li><li>Maintain a high level of customer service and professionalism in all verbal and written communications.</li><li>Participate in occasional after-hours support activities as required.</li><li>Deliver user training and assist with adoption of platform features, processes, and best practices.</li><li>Proactively identify opportunities to improve system stability, efficiency, and user experience.</li><li>Support testing and validation efforts related to software updates, patches, and enhancements.</li><li>Serve as a resource for junior team members and provide guidance on complex issues when needed.</li></ul>
2026-08-13T00:00:00Z