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172 results for It Support Specialist jobs

IT Specialist

Charlotte, NC
onsite
Temporary / Contract
30 - 35 USD / Hourly
We are seeking a motivated and technically skilled IT Specialist to support a growing organization. This is a hands-on opportunity for someone who enjoys solving technical problems, supporting end users, and improving IT systems and processes across a fast-paced operational environment.The ideal candidate is proactive, service-oriented, and comfortable working across hardware, software, networking, and infrastructure support. This role plays a key part in maintaining a stable, secure, and efficient IT environment while contributing to ongoing technology improvements and projects.Responsibilities• Provide technical support for hardware, software, networking, telephone, and audio-visual systems • Troubleshoot and resolve technical issues across Windows and Linux environments • Assist with system monitoring, maintenance, security, backups, and overall IT performance • Support end users with day-to-day IT needs and provide timely issue resolution • Collaborate with internal teams and external vendors to maintain business technology systems • Assist with implementation and improvement of IT processes, procedures, and documentation • Participate in IT-related projects and support ongoing infrastructure initiatives • Maintain documentation, knowledge sharing, and user training materials as needed • Help ensure system reliability, security, and operational efficiency across the organization
2026-05-19T00:00:00Z

Sales Support Specialist

Silver Spring, MD
onsite
Temporary / Contract
24 - 28 USD / Hourly
We are seeking a detail-oriented and proactive Sales Support Specialist to support our sales team with administrative, operational, and customer-facing tasks. This role is responsible for managing sales documentation, coordinating communication with clients, tracking orders, preparing reports, and helping ensure a smooth sales process from lead generation through post-sale support. This role supports sales operations through reporting, CRM management, and client coordination. Responsibilities<ul><li>Prepare sales reports, proposals, and presentations</li><li>Maintain CRM records and client data</li><li>Process orders and ensure documentation accuracy</li><li>Support client follow‑ups and internal coordination</li></ul>
2026-05-21T00:00:00Z

Sales Support Specialist

Hyattsville, MD
onsite
Temporary / Contract
24 - 28 USD / Hourly
We are seeking a highly organized Sales Support Specialist to support our sales team with administrative coordination, customer communication, and operational follow-through. This role helps keep sales processes moving efficiently by managing documentation, updating records, coordinating with internal teams, and supporting clients throughout the sales cycle. This role supports sales operations through reporting, CRM management, and client coordination.Responsibilities• Prepare sales reports, proposals, and presentations• Maintain CRM records and client data• Process orders and ensure documentation accuracy• Support client follow ups and internal coordination
2026-05-21T00:00:00Z

Sales Support Specialist

Rockville, MD
onsite
Temporary / Contract
24 - 28 USD / Hourly
We are seeking a highly organized Sales Support Specialist to support our sales team with administrative coordination, customer communication, and operational follow-through. This role helps keep sales processes moving efficiently by managing documentation, updating records, coordinating with internal teams, and supporting clients throughout the sales cycle. This role supports sales operations through reporting, CRM management, and client coordination.Responsibilities• Prepare sales reports, proposals, and presentations• Maintain CRM records and client data• Process orders and ensure documentation accuracy• Support client follow ups and internal coordination
2026-05-21T00:00:00Z

Sales Support Specialist

Gaithersburg, MD
onsite
Temporary / Contract
24 - 28 USD / Hourly
We are seeking a detail-oriented and proactive Sales Support Specialist to support our sales team with administrative, operational, and customer-facing tasks. This role is responsible for managing sales documentation, coordinating communication with clients, tracking orders, preparing reports, and helping ensure a smooth sales process from lead generation through post-sale support. This role supports sales operations through reporting, CRM management, and client coordination. Responsibilities<ul><li>Prepare sales reports, proposals, and presentations</li><li>Maintain CRM records and client data</li><li>Process orders and ensure documentation accuracy</li><li>Support client follow‑ups and internal coordination</li></ul>
2026-05-21T00:00:00Z

Sales Support Specialist

Silver Spring, MD
onsite
Temporary / Contract
24 - 28 USD / Hourly
We are seeking a detail-oriented and proactive Sales Support Specialist to support our sales team with administrative, operational, and customer-facing tasks. This role is responsible for managing sales documentation, coordinating communication with clients, tracking orders, preparing reports, and helping ensure a smooth sales process from lead generation through post-sale support. This role supports sales operations through reporting, CRM management, and client coordination. Responsibilities<ul><li>Prepare sales reports, proposals, and presentations</li><li>Maintain CRM records and client data</li><li>Process orders and ensure documentation accuracy</li><li>Support client follow‑ups and internal coordination</li></ul>
2026-05-21T00:00:00Z

Sales Support Specialist

Bethesda, MD
onsite
Temporary / Contract
24 - 28 USD / Hourly
We are seeking a highly organized Sales Support Specialist to support our sales team with administrative coordination, customer communication, and operational follow-through. This role helps keep sales processes moving efficiently by managing documentation, updating records, coordinating with internal teams, and supporting clients throughout the sales cycle. This role supports sales operations through reporting, CRM management, and client coordination.Responsibilities<ul><li>Prepare sales reports, proposals, and presentations</li><li>Maintain CRM records and client data</li><li>Process orders and ensure documentation accuracy</li><li>Support client follow‑ups and internal coordination</li></ul>
2026-05-21T00:00:00Z

Sales Support Specialist

Rockville, MD
onsite
Temporary / Contract
24 - 28 USD / Hourly
We are seeking a detail-oriented and proactive Sales Support Specialist to support our sales team with administrative, operational, and customer-facing tasks. This role is responsible for managing sales documentation, coordinating communication with clients, tracking orders, preparing reports, and helping ensure a smooth sales process from lead generation through post-sale support. Responsibilities<ul><li>Prepare sales reports, proposals, and presentations</li><li>Maintain CRM records and client data</li><li>Process orders and ensure documentation accuracy</li><li>Support client follow‑ups and internal coordination</li></ul>
2026-05-21T00:00:00Z

IT Service Management Specialist

Boca Raton, FL
onsite
Temporary / Contract
35 - 46 USD / Hourly
We are seeking an experienced IT Service Management Specialist to support IT service delivery and continuous improvement of key ITSM processes. This role will partner with cross-functional teams to enhance service quality, improve operational efficiency, and support process execution through ServiceNow.Responsibilities<ul><li>Support and improve core IT service management processes</li><li>Manage IT change activities, including planning, documentation, risk assessment, approvals, and post-implementation review</li><li>Oversee incident management processes to ensure timely resolution and minimal business disruption</li><li>Lead problem management efforts, including root cause analysis and long-term corrective actions</li><li>Collaborate with cross-functional teams to implement best practices and process improvements</li><li>Use ServiceNow to manage workflows, reporting, and process documentation</li><li>Help maintain service quality standards and support ITSM governance</li></ul>
2026-06-02T00:00:00Z

Tech Support Manager

Newark, NJ
onsite
Temporary / Contract
39.5865 - 45.837 USD / Hourly
We are looking for a Tech Support Manager to lead day-to-day technical support operations for a manufacturing environment in Newark, New Jersey. This Long-term Contract position is ideal for a hands-on leader who can guide deskside support activities, resolve user issues efficiently, and maintain a reliable workplace technology experience. The role focuses on supporting Windows-based systems, hardware troubleshooting, and user account administration while promoting responsive service and operational continuity. Responsibilities: • Direct daily technical support activities for end users, ensuring timely resolution of hardware, software, and workstation issues. • Oversee deskside assistance for employees by diagnosing technical problems, coordinating fixes, and maintaining a high standard of customer support. • Manage user access and account administration tasks within Active Directory, including permissions, password support, and account maintenance. • Support and troubleshoot computers, peripherals, and related equipment to minimize downtime across the site. • Monitor and assist with Microsoft Windows 10 support needs, including configuration issues, performance concerns, and general system functionality. • Provide hands-on guidance to support staff, helping prioritize incidents and improve response effectiveness. • Document recurring issues, resolutions, and support procedures to strengthen service consistency and knowledge sharing.
2026-05-18T00:00:00Z

Technical Support Rep

Sarasota, FL
onsite
Temporary to Hire
0 - 0 USD / Yearly
We are looking for a Technical Support Rep to join a water industry organization in Sarasota, Florida as part of a contract opportunity with permanent potential. In this onsite role, you will serve as a key resource for customers by resolving technical product concerns, guiding users after purchase, and ensuring a high standard of service across every interaction. You will work closely with cross-functional teams to address product performance questions, document recurring issues, and contribute insights that support operational excellence and product improvement. Responsibilities: • Investigate and resolve customer issues involving instrument performance, including hardware, software, data output, and application-related concerns. • Deliver post-implementation and post-sale training to help customers use products effectively and confidently. • Guide customers to the appropriate manuals, reference tools, and support materials needed to answer product questions. • Record support requests, warranty matters, quality-related observations, and customer feedback in internal systems with clear and accurate detail. • Prepare pricing estimates for repairs and follow-up service needs, while coordinating return authorizations and tracking equipment sent in for service. • Maintain detailed case histories that capture the reported problem, diagnostic steps taken, and final resolution for each support interaction. • Coordinate with quality and internal stakeholders to escalate non-conformance concerns, monitor progress, and communicate updates back to customers. • Analyze trends in support activity, recurring product issues, and warranty data to produce reports and recommendations for management. • Keep product registrations, dashboards, reporting records, and activity logs current while reviewing data for consistency and accuracy. • Contribute to process improvements and create customer-facing support content that helps reduce repeat issues and strengthens user understanding.
2026-05-18T00:00:00Z

EUC Support Specialist

West Des Moines, IA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for an EUC Support Specialist to provide hands-on technical assistance for employees across the organization in West Des Moines, Iowa. This Long-term Contract position focuses on resolving hardware, software, and access-related issues for both onsite and remote users while helping maintain a reliable end-user computing environment. The ideal candidate brings strong desktop support experience, sound troubleshooting skills, and a customer-focused approach to keeping daily operations running smoothly. Responsibilities: • Deliver technical support for employees experiencing problems with desktops, laptops, peripherals, operating systems, and business applications. • Manage and prioritize assigned incidents and service requests to meet response and resolution expectations within established service levels. • Investigate escalated issues from the service desk, identify root causes, and restore user productivity through effective troubleshooting and resolution. • Support both in-office and remote staff with connectivity, device access, and Microsoft 365-related challenges across a large enterprise setting. • Maintain accurate records for company-issued computer equipment and assist with asset tracking throughout the device lifecycle. • Contribute to knowledge management efforts by refining support documentation and sharing practical solutions with team members. • Assist with endpoint deployments, device refresh activities, software rollouts, and other IT project initiatives as needed. • Provide support for access and authentication issues using tools such as Active Directory and mobile application management solutions.
2026-05-29T00:00:00Z

Desktop Support Specialist/Lead

Cedar Rapids, IA
onsite
Temporary to Hire
0 - 0 USD / Yearly
We are looking for an experienced Desktop Support Specialist/Lead to join our team in Cedar Rapids, Iowa in a contract-to-permanent capacity. This role is suited for a hands-on support specialist who can resolve advanced end-user technology issues, guide endpoint standards, and partner with technical teams to strengthen day-to-day operations. You will act as a senior escalation resource while helping improve device management, software delivery, and support processes across the organization. Responsibilities: • Provide advanced desktop and endpoint support for issues escalated beyond the front-line service desk, ensuring timely resolution of complex user-facing problems. • Oversee endpoint administration through Microsoft Intune, including device policy enforcement, compliance monitoring, patching, and configuration management. • Coordinate application packaging, deployment, and maintenance activities to deliver consistent software experiences across the business. • Standardize workstation setup and lifecycle practices for new deployments, refresh initiatives, operating system upgrades, and related rollouts. • Partner with infrastructure, security, and engineering teams to assist with broader technical projects involving servers, networks, and endpoint protection. • Serve as a knowledgeable resource for entry-level support staff by sharing guidance, troubleshooting expertise, and best practices. • Create and maintain clear technical documentation, support procedures, and knowledge base materials to improve team effectiveness. • Identify opportunities to streamline support operations through automation, scripting, and process improvements using tools such as PowerShell.
2026-05-26T00:00:00Z

Business Implementation & Support Specialist

Paramus, NJ
onsite
Permanent / Full Time
90000 - 125000 USD / Yearly
Key ResponsibilitiesTraining & Enablement<ul><li>Facilitate role-specific training and SOP guidance during new brand onboardings, including group training sessions and one-on-one coaching for dispatchers, technicians, and office staff.</li><li>Develop, maintain, and continuously improve SOPs and training materials aligned with standardized platform workflows and enterprise technology standards.</li><li>Coordinate brand readiness activities prior to go-live, including data validation, user preparation, and completion of vendor and platform prerequisites.</li><li>Monitor post-go-live adoption by shadowing users, identifying knowledge gaps, and delivering targeted follow-up training.</li><li>Lead recurring, role-based support sessions to surface adoption challenges and resolve operational issues.</li></ul> Platform Operations & Support<ul><li>Manage platform configuration, including user permissions, business units, form creation, and pricebook administration.</li><li>Build and maintain operational reports and dashboards that enable leadership and brand managers to monitor key performance indicators such as conversion rates, membership metrics, and technician performance.</li><li>Continuously evaluate and optimize workflows to improve usability for brand teams while maintaining organization-wide standards.</li><li>Support the rollout of new tools and platforms across brands and corporate teams in partnership with the CTO.</li><li>Own the internal help desk ticketing process, resolving Tier 1 and Tier 2 platform support requests and escalating issues to internal stakeholders or external vendors when required.</li></ul> Knowledge, Skills, and Abilities<ul><li>Advanced proficiency with field service management or business operations platforms, including configuration, troubleshooting, and end-user training across functional workflows (ServiceTitan experience strongly preferred).</li><li>Proven ability to train and coach users with varying levels of technical skill in a clear, patient, and professional manner.</li><li>Strong written communication skills with the ability to produce clear SOPs, internal communications, and technical documentation.</li><li>Demonstrated project coordination skills with the ability to manage multiple implementations or brand engagements simultaneously.</li><li>Comfort operating within a growing and evolving technology ecosystem and quickly learning new platforms.</li><li>Strong analytical skills with the ability to build reports and present findings in a clear, actionable format for operational leaders.</li></ul>
2026-05-12T00:00:00Z

Application Support Engineer

Bayport, MN
onsite
Temporary / Contract
57 - 66 USD / Hourly
We are looking for an Application Support Engineer to support essential manufacturing systems and business applications. This Long-term Contract position focuses on maintaining stable day-to-day operations, addressing technical issues quickly, and helping teams keep integrated platforms running efficiently. The ideal person is someone that can think of terms of root cause, not just resolution, uses SQL, Postman, and Splunk, and can work across application layer, identity layer and integration layer. The person in this role will work closely with both technical and business partners to investigate incidents, improve reliability, and strengthen overall system performance. Responsibilities:• Handle application support requests from intake through resolution, ensuring each issue is thoroughly documented and progressed in a timely manner.• Watch system activity and log-based alerts, respond to operational risks, and take corrective steps before they affect users or critical processes.• Review operational reports to spot exceptions, synchronization gaps, and pending items, then resolve underlying issues to maintain steady performance.• Verify failed file transactions, reprocess data when needed, and protect the accuracy and continuity of connected workflows.• Collaborate with internal technology teams and business stakeholders to diagnose integration problems and reduce recurring service disruptions.• Contribute to Agile team routines by sharing status updates, discussing priorities, and supporting planning, review, and retrospective activities.• Use API and testing tools to validate transactions, restart workflows, and investigate issues tied to data movement or missing system activity.• Reproduce production defects in non-production environments and prepare detailed findings that help accelerate troubleshooting and correction.• Create well-structured defect tickets in Jira that clearly explain business impact, likely causes, and proposed next steps for resolution.• Identify trends across repeat incidents and recommend process or technical improvements that increase platform stability and user experience.
2026-06-01T00:00:00Z

Application Support Engineer

Jacksonville, FL
onsite
Permanent / Full Time
70000 - 80000 USD / Yearly
We are looking for an Application Support Engineer to provide hands-on support for enterprise Windows environments and help maintain secure, reliable technology operations in Jacksonville, Florida. This role focuses on endpoint administration, identity services, and security tools across both on-premises and cloud platforms. The ideal candidate brings strong troubleshooting ability, works well across technical teams, and is committed to improving system performance, compliance, and user support. Responsibilities: • Oversee the deployment, configuration, and ongoing support of Windows 10 and Windows 11 endpoints across the organization. • Administer Microsoft Intune to manage device policies, software updates, patching schedules, and compliance standards. • Support Azure-based services with an emphasis on identity management, endpoint administration, and platform security. • Maintain both on-premises Active Directory and Azure AD / Entra ID, including user access, directory synchronization, and account lifecycle processes. • Contribute to security operations by supporting endpoint protection, identity safeguards, and access governance measures. • Manage and support network access control solutions such as Portnox or comparable platforms. • Configure and monitor Azure security and compliance capabilities, including Conditional Access, Defender, security baselines, and policy controls. • Troubleshoot basic network and connectivity issues affecting user access, endpoint communication, and general infrastructure services. • Serve as an advanced escalation resource for technical support issues, delivering effective resolution for complex end-user problems. • Partner with IT, Security, and Infrastructure teams to refine documentation, strengthen operational practices, and improve the overall security posture.
2026-06-02T00:00:00Z

Application Support Engineer

Brigham City, UT
onsite
Permanent / Full Time
73000 - 80000 USD / Yearly
We are looking for an Application Support Engineer to provide hands-on support for business-critical systems at our production facility in Brigham City, Utah. This role partners closely with operations and technical teams to strengthen system performance, improve day-to-day workflows, and address application issues that affect manufacturing activities. The ideal candidate brings strong problem-solving ability, clear communication skills, and practical experience supporting Dynamics 365 in a fast-paced industrial environment. Responsibilities: • Provide on-site support for Dynamics 365 applications, troubleshooting issues and maintaining reliable system performance for operational users. • Act as the local resource for core business processes within D365, including production, quality, asset management, planning, shipping, receiving, and inventory activities. • Partner with plant teams to evaluate current workflows and identify practical ways to improve efficiency, accuracy, and productivity. • Translate operational needs into clear recommendations by working between end users and technical teams to support effective solutions. • Review manufacturing and scheduling processes to suggest improvements in resource usage, production flow, and overall output. • Monitor application-related challenges, investigate root causes, and help implement corrective actions that support stable operations. • Promote safe work practices and consistently follow site safety standards, procedures, and housekeeping expectations. • Travel to other company locations when needed to assist with application support and operational alignment.
2026-05-20T00:00:00Z

Application Support Engineer

Carson, CA
onsite
Permanent / Full Time
130000 - 150000 USD / Yearly
Job TitleSenior Application Engineer Company OverviewA leading organization in the logistics and supply chain sector, based in Fontana, California, is focused on delivering innovative, technology-driven solutions to optimize warehouse and distribution operations. The company supports complex, high-volume environments and is committed to improving operational efficiency through modern systems integration and custom application development. Role SummaryThe Senior Application Engineer will lead the design, development, and integration of critical business applications in Fontana, California. This role is central to building and enhancing warehouse and supply chain systems, ensuring seamless connectivity between internal platforms and external partners. The ideal candidate combines strong technical expertise with the ability to collaborate closely with operations teams to deliver scalable, high-impact solutions. Key Responsibilities<ul><li>Design, develop, and maintain application solutions supporting warehouse and operational workflows</li><li>Lead system integrations between internal platforms and external customer systems</li><li>Develop and manage APIs, data integrations, and transformation processes</li><li>Write and optimize SQL queries and stored procedures for performance and reporting</li><li>Partner with business stakeholders to gather requirements and translate them into technical solutions</li><li>Lead or support system implementations, upgrades, and enhancements</li><li>Troubleshoot and resolve application and integration issues, identifying root causes and long-term solutions</li><li>Drive improvements in system functionality, performance, and scalability</li><li>Document system architecture, workflows, and technical processes</li><li>Support multiple concurrent projects and adapt quickly to shifting priorities</li></ul>Compensation & Benefits<ul><li>$125,000 - $135,000</li><li>Comprehensive health, dental, and vision coverage</li><li>401(k) with company match</li><li>Flexible spending accounts and employee assistance programs</li><li>Parental leave and additional employee benefits</li></ul>Additional Details<ul><li>3 days x week onsite in Carson or Fontana</li><li>Opportunity to work across multiple locations within the organization</li><li>High-impact role working closely with senior IT leadership</li><li>Fast-paced environment with strong collaboration across teams</li></ul>
2026-05-28T00:00:00Z

Label Review Support Specialist

Pasadena, TX
onsite
Temporary / Contract
18 - 20 USD / Hourly
We are looking for a detail-oriented Label Review Support Specialist to join a manufacturing team in Pasadena, Texas. This role focuses on reviewing printed label content and artwork to help ensure alignment with applicable federal and state regulatory standards. The position requires strong coordination with internal stakeholders, accurate documentation practices, and consistent attention to quality. This is a Long-term Contract position. Responsibilities: • Review printed product labels, including text and graphic elements, to confirm consistency with approved regulatory content before release. • Partner with marketing and other internal teams to coordinate updates, clarify discrepancies, and obtain corrected label revisions when needed. • Maintain organized records and tracking logs for label review status, approvals, and related documentation. • Conduct careful checks of label materials to identify errors, omissions, or compliance concerns prior to printing. • Support efficient day-to-day document control activities by keeping review workflows accurate, timely, and well documented. • Communicate review findings clearly and professionally to stakeholders across different levels of the organization. • Assist with additional label compliance and administrative duties as business needs require.
2026-06-03T00:00:00Z

Business Operations Support Specialist

Eden Prairie, MN
remote
Temporary / Contract
12 - 14 USD / Hourly
Position Background / Purpose of Role:This position supports the business by contacting provider offices regarding invoices that have been paid but where medical charts have not yet been received. The role helps ensure timely chart retrieval and supports overall operational and compliance goals.Team Information:The candidate will work alongside the onshore invoicing team, which currently consists of 7 team members. The environment is collaborative, production-driven, and customer-service focused.Top Responsibilities:<ul><li>Contact provider offices regarding outstanding chart requests and paid invoices</li><li>Handle collection-style outreach professionally and efficiently</li><li>Navigate Salesforce and reporting systems to document activity and updates</li><li>Utilize Excel for tracking and reporting purposes</li><li>Maintain strong productivity and follow-up metrics</li><li>Provide excellent customer service during provider interactions</li><li>Analyze and adapt to new processes quickly</li><li>Manage daily outreach and follow-up activities independently</li></ul>Ideal Candidate Background:<ul><li>Healthcare industry experience preferred</li><li>Medical records retrieval or collection experience strongly preferred</li><li>Call center or high-volume outbound calling background</li></ul>
2026-06-01T00:00:00Z

Salesforce Platform Support Specialist

Minneapolis, MN
remote
Temporary to Hire
28 - 40 USD / Hourly
Are you experienced in supporting Salesforce as a platform and not just using it as an end user? We’re looking for a Salesforce Platform Specialist with hands-on technical support experience. This role is ideal for someone who understands how Salesforce works behind the scenes and can troubleshoot issues across permissions, integrations, data, automations, and Service Cloud functionality. You will support a large, fast-paced retail network using Salesforce at the core of its operations.What You’ll Do• Provide technical support for Salesforce and integrated platforms via phone, Microsoft Teams, and ServiceNow• Troubleshoot issues related to permissions, integrations, workflows, Lightning functionality, and custom objects• Administer users and licenses for a Salesforce org with 1,000+ users, including roles, profiles, public groups, and permission sets• Use Apsona, Data Loader, and Workbench to import, update, and export data• Support Salesforce Service Cloud features such as case management and automation• Investigate and resolve API-related issues using Postman to simulate calls and verify data transactions• Partner with internal teams to improve workflows, eliminate repeat issues, and enhance overall system efficiency Interested?Please submit resumes to sally.lander@roberthalf.(com) for immediate consideration.
2026-05-18T00:00:00Z

Desktop Support Technician

Cooper City, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are seeking a Desktop Support Technician to provide hands-on technical support for end users in a Windows-based environment. This role will be responsible for troubleshooting hardware and software issues, supporting Microsoft Office 365, imaging and deploying PCs, and assisting with mobile device and endpoint management through Intune MDM. The ideal candidate is customer-focused, technically strong, and comfortable supporting users in a fast-paced business environment.Key Responsibilities<ul><li>Provide desktop support for Windows laptops, desktops, and related hardware</li><li>Troubleshoot and resolve issues involving Windows operating systems, Office 365, printers, peripherals, and standard business applications</li><li>Image, configure, deploy, and refresh PCs for new hires and existing employees</li><li>Support user account setup, password resets, and access issues</li><li>Assist with Microsoft Intune for device enrollment, configuration, policy deployment, and mobile device management</li><li>Manage and support endpoint configurations, software installations, and patching</li><li>Diagnose and resolve connectivity issues related to Wi-Fi, VPN, and network access</li><li>Document tickets, resolutions, and technical procedures in the service desk system</li><li>Provide timely in-person and remote support while delivering excellent customer service</li><li>Coordinate hardware inventory, asset tracking, and device lifecycle management</li><li>Escalate complex technical issues as needed to appropriate IT teams</li></ul>
2026-05-19T00:00:00Z

Desktop Support Technician

Austin, TX
onsite
Temporary to Hire
22 - 26 USD / Hourly
Desktop Support Technician Onsite | Austin, TX | 6-month Contract We are looking for an experienced and self-directed Desktop Support Technician to provide hands-on technical support in Austin, Texas. This contract opportunity is ideal for someone who enjoys being the primary onsite IT presence while working closely with a broader remote support team. The position requires strong troubleshooting ability, sound judgment, and a customer-focused approach when assisting employees, including senior leadership, in a detail-oriented office environment. Responsibilities:• Deliver in-person technical assistance for employees by diagnosing and resolving hardware, software, and access-related issues in the office.• Support Windows-based workstations and everyday business tools, including Microsoft 365 applications such as Outlook, Teams, OneDrive, and SharePoint.• Handle desk-side incidents involving printers, peripherals, and other standard office technology to keep users productive.• Act as the main onsite IT contact, maintaining a high level of expertise and discretion during interactions with staff and executives.• Partner with remote support personnel to escalate more complex issues, share updates, and ensure timely follow-through on open requests.• Manage and respond to service desk tickets efficiently while prioritizing user needs and minimizing disruption to daily operations.• Work independently to assess technical problems, determine appropriate solutions, and maintain alignment with established support practices.• Provide occasional assistance at other company locations if business needs require travel.• Maintain reliable support coverage in the office and help create a smooth technology experience for end users.• Contribute to a long-term support model by building trusted relationships with employees and serving as a consistent onsite resource.
2026-05-26T00:00:00Z

Deskside Support Technician

Rockville, MD
onsite
Temporary / Contract
32.76 - 32.76 USD / Hourly
We are looking for a Hardware Engineer / Deskside Support Technician to provide onsite technical support in a high-availability enterprise environment supporting a federal agency. This role is responsible for performing hands-on desktop support, hardware deployment, and system troubleshooting across Windows-based devices.This position supports hardware products and systems through installation, maintenance, testing, and troubleshooting activities. Work includes deploying new systems, supporting end users, and ensuring devices meet operational and security requirements. The role requires collaboration across Tier 2 and Tier 3 teams and includes both routine operational support and participation in system upgrades, testing, and process improvements.The ideal candidate is customer-focused, detail-oriented, and capable of working independently under limited supervision while contributing to team objectives. Key Responsibilities:· Provide Tier 2 deskside support for desktops, laptops, and related hardware in a Windows 10/11 environment· Perform break/fix support, troubleshooting hardware/software issues, and resolving user tickets· Deploy, configure, and image Dell laptops and desktops for end users· Utilize ServiceNow (or similar ITSM tools) for ticket tracking, documentation, and CMDB updates· Support patching, system updates, and ensure endpoint compliance with security requirements· Coordinate with Tier 3 teams on escalations, upgrades, and major incidents· Assist with asset management, procurement support, and hardware lifecycle activities· Participate in disaster recovery (DR/COOP) exercises and provide onsite support· Perform system maintenance tasks including backups, upgrades, and recovery procedures· Provide clear communication and status updates to stakeholders and end users· Support occasional after-hours/on-call activities as needed
2026-05-27T00:00:00Z

Desktop Support Analyst

Philadelphia, PA
onsite
Temporary / Contract
19 - 21 USD / Hourly
We are looking for a skilled Deployment Technician to join our team in the Philadelphia, PA area. This short-term contract position offers the opportunity to provide hands on support and deploy new devices across locations in the Philly region and requires a vehicle for travel. For consideration, please apply directly. This shift covers WEEKENDS AND NIGHTS; please apply only if you are able to work weekends and night time shift. Responsibilities:• Install, repair, upgrade, and maintain hardware, software, peripherals, and scientific research equipment.• Diagnose and resolve technical issues, answer user inquiries, and provide troubleshooting support.• Offer guidance to users on the proper operation and usage of systems and equipment.• Recommend procurement strategies and provide technical specifications for departmental purchases.• Conduct regular assessments of the computing environment and propose improvements to technology and processes.• Participate in the evaluation, testing, and implementation of technical products, systems, and software.• Maintain accurate inventory records and update assignments and tickets in accordance with established procedures.
2026-06-03T00:00:00Z

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