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179 results for It Support Specialist jobs

IT Support
  • San Jose, CA
  • onsite
  • Temporary / Contract
  • 27.7115 - 32 USD / Hourly
  • We are looking for a detail-oriented IT Support specialist to deliver responsive technical assistance and maintain smooth day-to-day technology operations for employees in California. This Contract position is ideal for someone who enjoys solving end-user issues across devices, applications, and access management while contributing to a dependable support environment. The role will work closely with internal IT teams to handle device setup, user lifecycle support, security-related tasks, and operational improvements.<br><br>Responsibilities:<br>• Deliver hands-on support for end users experiencing issues with Windows and macOS computers, accessories, and common workplace technology.<br>• Diagnose and resolve problems involving Microsoft 365 tools such as Outlook, Teams, OneDrive, and SharePoint to minimize disruption to daily work.<br>• Administer user access by assisting with account setup, password support, and application permissions through Entra ID, Active Directory, and Okta.<br>• Support endpoint management activities including device enrollment, configuration updates, software distribution, and compliance actions using Microsoft Intune.<br>• Investigate and address technical issues related to hardware, installed applications, network connectivity, printers, and meeting room equipment.<br>• Prepare, image, deploy, replace, and troubleshoot laptops and other assigned devices to support employee productivity.<br>• Coordinate IT tasks tied to employee onboarding and offboarding, ensuring timely setup and recovery of systems and equipment.<br>• Contribute to patching efforts, endpoint remediation, and other security-focused activities to help maintain a stable and secure environment.<br>• Manage incoming service desk requests with accurate documentation, clear user communication, and timely escalation of advanced issues to specialized teams.<br>• Assist with operational IT initiatives such as onboarding readiness, hardware refresh efforts, and other client services projects as needed.
  • 2026-11-02T00:00:00Z
IT Support
  • Pasadena, CA
  • onsite
  • Temporary / Contract
  • 32 - 40 USD / Hourly
  • <p>Our client is seeking an IT Support Analyst to provide Tier 1 and Tier 2 support in a Microsoft-focused environment. This role is responsible for troubleshooting technical issues, supporting end users, managing accounts and devices, and ensuring a positive customer experience.</p><p><br></p><p><strong>Day-to-Day Responsibilities</strong></p><ul><li>Resolve 10-15 support tickets per day</li><li>Provide Tier 1 and Tier 2 desktop support</li><li>Troubleshoot hardware, software, and access issues</li><li>Provision and deploy laptops, workstations, and mobile devices</li><li>Manage user onboarding and offboarding</li><li>Administer Microsoft 365 accounts and licenses</li><li>Support Active Directory user management and permissions</li><li>Assist with Identity &amp; Access Management (IAM) and MFA support</li><li>Provide SharePoint access and basic troubleshooting</li><li>Escalate complex issues and collaborate with IT team members</li></ul>
  • 2026-10-24T00:00:00Z
Administrative Support Specialist
  • Salem, NH
  • onsite
  • Temporary / Contract
  • 20 - 24 USD / Hourly
  • <p>We are looking for a detail-oriented Administrative Support Specialist to provide essential office support for a sales team in Salem, New Hampshire. This Long-term Contract position is ideal for someone who enjoys keeping daily operations organized, communicating professionally with callers and visitors, and handling administrative tasks with accuracy. The role offers the opportunity to contribute to a well-run office environment through strong coordination, data management, and front-desk support.</p><p><br></p><p>Responsibilities:</p><p>• Manage a variety of day-to-day administrative activities to support smooth office operations and team productivity.</p><p>• Respond to inbound phone calls professionally, direct inquiries appropriately, and relay messages in a timely manner.</p><p>• Welcome visitors and provide front-desk assistance while maintaining a courteous and organized reception area.</p><p>• Enter, update, and maintain records with a high level of accuracy across office systems and documents.</p><p>• Prepare, organize, and distribute administrative materials, correspondence, and routine office documentation.</p><p>• Coordinate general office support tasks such as filing, scheduling, and tracking information needed by internal staff.</p><p>• Monitor administrative workflows and help ensure requests and routine tasks are completed efficiently and on time.</p>
  • 2026-11-05T00:00:00Z
Workplace Experience Support Specialist
  • Dubuque, IL
  • onsite
  • Temporary / Contract
  • 17 - 19 USD / Hourly
  • <p>Help Create an Exceptional Workplace Experience-</p><p><br></p><p>We&#39;re seeking a <strong>Workplace Experience Support Specialist</strong> to help deliver a best-in-class experience for employees, clients, and visitors within a professional office environment. This role is responsible for supporting daily office operations, hospitality services, facilities coordination, reception activities, and workplace culture initiatives.</p><p><br></p><p>The ideal candidate enjoys being the go-to resource for office support, thrives in a fast-paced environment, and takes pride in creating a welcoming, organized, and efficient workplace.</p><p><br></p><p><strong>If you enjoy creating exceptional experiences, staying organized, and being the person who helps keep an office running smoothly, we&#39;d love to hear from you. Apply today or give our team a call at 563-359-3995!</strong></p><p><br></p><p><strong><u>What You&#39;ll Do</u></strong></p><ul><li>Serve as a primary point of contact for employees, visitors, clients, and vendors</li><li>Create a welcoming and professional experience for all office guests</li><li>Manage visitor check-in processes and reception responsibilities</li><li>Answer and direct calls through a multi-line phone system</li><li>Coordinate meeting rooms, hospitality services, and office-related events</li><li>Support daily office operations to ensure the workplace remains organized, functional, and professional</li><li>Partner with building management and service vendors regarding facility needs and maintenance requests</li><li>Help maintain a safe, clean, and well-maintained office environment</li><li>Coordinate office equipment, furniture, telephones, security badges, and workplace resources</li><li>Manage office and breakroom supply inventory, ordering, and replenishment</li><li>Prepare presentations, meeting materials, reports, handouts, charts, graphics, and supporting documentation</li><li>Support employee engagement and workplace culture initiatives</li><li>Assist with special projects and operational requests across multiple business areas</li><li>Serve as a liaison between office leadership and workplace support functions as needed</li></ul><p><strong><u>Why You&#39;ll Love This Opportunity</u></strong></p><ul><li>Diverse responsibilities that blend office operations, employee experience, hospitality, and facilities coordination</li><li>High-visibility role supporting employees, leadership, clients, and visitors</li><li>Opportunity to contribute to a positive and engaging workplace culture</li><li>Collaborative, professional, and team-oriented environment</li></ul><p>If you enjoy creating exceptional experiences, staying organized, and being the person who helps keep an office running smoothly, we&#39;d love to hear from you.</p>
  • 2026-11-02T00:00:00Z
Software Support Analyst
  • Independence, OH
  • onsite
  • Temporary / Contract
  • 18.2115 - 21.087 USD / Hourly
  • We are looking for a Software Support Analyst to provide responsive assistance to users and help deliver a smooth experience across software platforms in Independence, Ohio. This Long-term Contract position is well suited for someone who brings strong troubleshooting skills, communicates clearly with end users, and enjoys solving application-related issues in a fast-paced support environment. The ideal candidate will be comfortable working within a SaaS setting, documenting solutions thoroughly, and building toward a future path in customer-facing success roles.<br><br>Responsibilities:<br>• Deliver timely support to end users by diagnosing software issues, answering questions, and resolving incidents through remote and direct assistance.<br>• Investigate application-related problems, identify root causes, and provide clear guidance that helps users return to productivity quickly.<br>• Support increased service demand tied to the rollout of new software platforms and assist users as they adapt to updated tools and workflows.<br>• Create and maintain accurate support records, knowledge articles, and troubleshooting documentation to improve consistency and future resolution times.<br>• Work closely with internal support team members to escalate complex issues appropriately and ensure effective follow-through on open cases.<br>• Provide attentive customer support that balances technical problem solving with patience, clarity, and a positive user experience.<br>• Monitor recurring issues and share observations that may help improve application performance, user adoption, and support processes.
  • 2026-11-06T00:00:00Z
Security Systems / IT Support Technician
  • Union, NJ
  • onsite
  • Temporary / Contract
  • 21.375 - 24.75 USD / Hourly
  • We are looking for a Security Systems / IT Support Technician to provide on-site support for a university environment in Union, New Jersey. This Long-term Contract position focuses on maintaining electronic security and access control systems while also assisting with day-to-day technical support needs across campus. The ideal candidate brings strong communication skills, a service-oriented approach, and the ability to work effectively with students, faculty, and staff in a hands-on setting.<br><br>Responsibilities:<br>• Diagnose and resolve issues involving electronic security equipment and door access systems to help maintain a secure campus environment.<br>• Provide front-line technical assistance for help desk requests, supporting end users with hardware, software, and access-related concerns.<br>• Travel between university campus locations as needed to respond to service requests, perform troubleshooting, and coordinate issue resolution.<br>• Communicate clearly with campus users and internal teams to gather details, explain solutions, and ensure timely follow-up on support needs.<br>• Perform on-site support five days per week, delivering dependable technical assistance in a fast-paced academic setting.<br>• Assist with system configuration, maintenance activities, and operational support related to security infrastructure and connected technologies.
  • 2026-10-08T00:00:00Z
Sales Support Specialist
  • Philadelphia, PA
  • onsite
  • Permanent / Full Time
  • 0 - 0 USD / Yearly
  • <p>We have partnered with a thriving, manufacturer on their search for an organized Sales Support Specialist with proven expertise providing price quotes and completing order fulfillment. As the Sales Support Specialist, you will handle tasks such as: preparing reports, assisting the sales team on leads, researching product pricing, handling administrative duties, preparing sales presentations/proposals/contracts, coordinating the ordering process workflow, and manage the communication channels between internal departments. The ideal candidate for this role should have an intense passion for client satisfaction, advanced multi-tasking capabilities, superb customer service skills and a strong drive for problem-solving.</p><p><br></p><p>What you get to do everyday</p><p>·      Provide administrative support to sales team</p><p>·      Fulfill customer inquiries</p><p>·      Serve as liaison between sales team, clients, and internal departments</p><p>·      Manage and update customer accounts and CRM systems</p><p>·      Resolve pricing issues/errors</p><p>·      Build strong customer relationships</p><p>·      Review and analyze customer feedback</p><p>·      Track sales leads, monitor progress, and ensure follow-up</p><p>·      Provide customer quotes and pricing</p><p>·      Troubleshoot data performance inquiries</p>
  • 2026-11-06T00:00:00Z
Sales Support Specialist
  • Rockville, MD
  • onsite
  • Temporary / Contract
  • 24 - 28 USD / Hourly
  • <p>We are seeking a detail-oriented Sales Support Specialist to assist our sales team with administrative, operational, and customer-facing activities. This role supports sales operations through reporting, CRM management, and client coordination. The ideal candidate is organized, responsive, and comfortable working in a fast-paced environment. </p><p><br></p><p>Responsibilities</p><ul><li>Prepare sales reports, proposals, and presentations</li><li>Maintain CRM records and client data</li><li>Process orders and ensure documentation accuracy</li><li>Support client follow-ups and internal coordination</li></ul><p><br></p><p><br></p>
  • 2026-10-26T00:00:00Z
Tech Support Manager
  • Jasper, IN
  • remote
  • Temporary / Contract
  • 0 - 0 USD / Yearly
  • <p>We are looking for a Tech Support Manager to lead hands-on technical support operations for client environments in Indiana/Kentucky. This Long-term Contract position is ideal for someone who combines strong endpoint and infrastructure knowledge with a customer-focused approach to issue resolution and service delivery. The role supports both deskside and remote needs while partnering with cross-functional teams to maintain reliable workplace technology and a high-quality user experience. (Remote position)</p><p><br></p><p>Responsibilities:</p><p>• Lead day-to-day technical support activities for end users, ensuring timely resolution of hardware, operating system, and access-related issues.</p><p>• Provide deskside and remote assistance for Windows 10 devices, workplace technology, and common troubleshooting scenarios across client environments.</p><p>• Manage and support identity and access services, including Active Directory, Azure Active Directory, and Microsoft Entra ID administration.</p><p>• Oversee endpoint management practices to maintain device compliance, configuration standards, and operational readiness.</p><p>• Collaborate with service desk, engineering, security, project, and account teams to coordinate support efforts and drive issue resolution.</p><p>• Support Microsoft 365 and related collaboration platforms to help users remain productive and connected.</p><p>• Travel to client locations as needed, approximately 25% of the time, to deliver onsite support and maintain strong customer relationships.</p><p>• Monitor recurring support trends and recommend practical improvements to strengthen service quality and reduce disruptions.</p>
  • 2026-10-30T00:00:00Z
Tech Support Manager
  • Medicine Park, OK
  • onsite
  • Permanent / Full Time
  • 85000 - 950000 USD / Yearly
  • <p>A company based in the Lawton, OK area is looking for a Manager of Field Services to lead the install, repair, and service-restoration teams across their service territory. This is a leadership opportunity for an experienced telecommunications field operations leader who can build high-performing teams, elevate service quality, and help deliver world-class broadband to rural communities. In this role, you will lead the field organization responsible for installing, maintaining, and troubleshooting telecommunications services and facilities. You will be accountable for installation and repair performance, customer experience in the field, technician development, safety, and operational efficiency. Candidates can live in the Oklahoma City or Tulsa area and be considered. </p><p><br></p><p>Responsibilities:</p><ul><li>Direct install, repair, and service-restoration operations across the service territory.</li><li>Serve as the senior field point of contact for escalations and complex service issues.</li><li>Lead field supervisors and senior technicians, including hiring, scheduling, performance management, and succession planning.</li><li>Establish and enforce standards and SOPs for installation, testing, troubleshooting, splicing, and repair of fiber-optic and copper facilities and customer-premise equipment.</li><li>Drive Service Quality and Operational Performance </li></ul>
  • 2026-11-06T00:00:00Z
Tech Support Manager
  • Pittsburgh, PA
  • onsite
  • Permanent / Full Time
  • 110000 - 125000 USD / Yearly
  • We are looking for a Tech Support Manager to provide hands-on technical support across both information technology and operational technology environments in Pittsburgh, Pennsylvania. This role will serve as a key onsite resource, helping maintain reliable user support, network connectivity, and core infrastructure while also supporting plant automation systems. The ideal candidate brings a practical troubleshooting mindset, strong desktop and systems knowledge, and the ability to work comfortably across both office and industrial technology settings.<br><br>Responsibilities:<br>• Deliver onsite technical assistance for end users, resolving hardware, software, and access-related issues in a timely manner.<br>• Manage support requests and service tickets while ensuring consistent follow-up and clear communication with employees and stakeholders.<br>• Maintain and troubleshoot desktop systems, laptops, and Windows 10 devices to keep daily operations running smoothly.<br>• Support network connectivity and related infrastructure components, identifying issues and coordinating fixes to reduce downtime.<br>• Administer Active Directory tasks such as user account management, permissions updates, and access support.<br>• Provide deskside support for plant personnel and office staff, addressing technical concerns directly at the point of need.<br>• Assist with operational technology systems, including automation platforms, SCADA-related environments, and other plant-facing control technologies.<br>• Partner with site leadership and technical teams to strengthen local IT and OT support capabilities as automation needs expand.
  • 2026-10-20T00:00:00Z
Technical Support Rep
  • Sarasota, FL
  • onsite
  • Temporary to Hire
  • 0 - 0 USD / Yearly
  • <p>We are looking for a Product Support Specialist to join a water industry organization in Sarasota, Florida. This contract opportunity with permanent potential is ideal for someone who enjoys solving technical issues, guiding customers through product use, and working cross-functionally to deliver a strong service experience. In this onsite role, you will support customers after the sale, help resolve instrument-related concerns, and contribute to accurate reporting and continuous improvement efforts across the support function.</p><p><br></p><p>Responsibilities:</p><p>• Investigate and resolve customer issues involving instruments, including hardware, electronics, software behavior, data output, and chemistry-related performance questions.</p><p>• Lead post-implementation and post-sale training sessions to help customers use products effectively and confidently.</p><p>• Guide users to the appropriate manuals, reference materials, and support resources so they can quickly find needed information.</p><p>• Record service requests, warranty matters, product feedback, and quality-related concerns in internal systems with clear and complete details.</p><p>• Prepare quotations for repairs and follow-up service work while coordinating return authorizations and tracking products sent in for service.</p><p>• Maintain detailed case documentation that captures the reported issue, troubleshooting process, and final resolution for each interaction.</p><p>• Work with quality and internal partner teams to escalate non-conformance concerns, monitor progress, and communicate updates back to customers.</p><p>• Analyze recurring support trends, warranty activity, and ticket volume data, then prepare reports and dashboards for management review.</p><p>• Create and refine customer-facing documentation and internal records, including product registrations, activity logs, and data cleanup efforts to improve accuracy.</p><p>• Share customer insights with sales, engineering, product management, and other stakeholders to support product enhancements and process improvements.</p>
  • 2026-10-28T00:00:00Z
IT Support Analyst- Bilingual - Spanish
  • Pleasanton, CA
  • onsite
  • Temporary to Hire
  • 35 - 38 USD / Hourly
  • <p>We are looking for a IT Support Analyst to support employees with day-to-day technical issues in California. This IT Support Analyst contract opportunity has the potential to become permanent and is ideal for someone who enjoys combining hands-on desktop support with responsive service desk assistance across both remote and onsite environments. In this IT Support Analyst role, you will help maintain end-user systems, resolve incidents efficiently, and provide guidance on workplace technology and security best practices. This IT Support Analyst is on onsite role out of Pleasanton. </p><p><br></p><p>Responsibilities:</p><p>• Deliver first- and second-level technical support for end users, resolving incidents through desk-side assistance as well as remote troubleshooting.</p><p>• Set up, deploy, maintain, and repair desktops, laptops, and related equipment for office and workstation use.</p><p>• Administer and support Windows 10 devices and provide limited assistance for iOS-based hardware.</p><p>• Troubleshoot hardware issues, software errors, and connectivity problems to restore user productivity quickly.</p><p>• Support core business applications and collaboration platforms, including Microsoft 365, Teams, Zoom, Outlook, Word, Excel, and PowerPoint.</p><p>• Install, configure, and maintain endpoint protection and backup tools across desktop and laptop environments.</p><p>• Assist with Active Directory tasks such as account setup, password resets, and basic user access support while helping monitor and triage incoming tickets.</p><p>• Configure new user devices and peripherals, including computers, printers, and remote access tools such as Citrix and related solutions.</p><p>• Track and update inventory records for IT assets as equipment is received, assigned, relocated, or replaced within the office.</p><p>• Provide end-user instruction on software usage, security awareness, and effective computing practices while following organizational safety and security standards.</p>
  • 2026-11-04T00:00:00Z
IT Support/Inventory Technician
  • Smyrna, GA
  • onsite
  • Temporary / Contract
  • 25 - 27 USD / Hourly
  • <p><strong>Overview</strong></p><p>We are seeking a Support Desk &amp; Inventory Technician to support end-user technology, device deployment, and IT asset management. This role is responsible for the full lifecycle of company hardware, including ordering, inventory tracking, deployment, refreshes, returns, and shipping coordination. The position also provides Tier 1/Tier 2 support for Windows devices and Microsoft 365 applications while assisting with onboarding, offboarding, and basic Microsoft 365 and Entra ID administration.</p><p><br></p><p>This is an excellent opportunity for an IT professional who enjoys a mix of hands-on hardware support, help desk troubleshooting, inventory management, and user administration.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Configure, deploy, refresh, and support laptops and other end-user devices using Microsoft Autopilot.</li><li>Manage the full lifecycle of IT assets, including inventory tracking, equipment preparation, shipping, receiving, and redeployment.</li><li>Maintain accurate asset records, including device ownership, status, and lifecycle information.</li><li>Provide Tier 1 and Tier 2 support for Windows devices, Microsoft 365 applications, and common end-user technology issues.</li><li>Troubleshoot hardware, software, access, and connectivity problems, escalating complex issues when appropriate.</li><li>Support employee onboarding and offboarding, including device provisioning, account setup, equipment recovery, and device reimaging.</li><li>Perform routine Microsoft 365 and Entra ID administration, including user provisioning, password resets, license assignments, and group management.</li><li>Assist with Microsoft 365 security and access management activities, including group policies and conditional access controls.</li><li>Document support procedures and technical solutions to improve operational efficiency and knowledge sharing.</li><li>Leverage AI and emerging technologies to streamline workflows, improve operational processes, and support continuous improvement initiatives.</li></ul>
  • 2026-10-28T00:00:00Z
Desktop Support Technician
  • Delray Beach, FL
  • onsite
  • Temporary / Contract
  • 0 - 0 USD / Yearly
  • <p>We are seeking a <strong>technical, hands-on Desktop Support Technician</strong> to support end-user computing in a Windows-based enterprise environment. This role will focus on <strong>Windows support, workstation imaging, hardware/software troubleshooting, and Microsoft 365 administration/support</strong>. The ideal candidate has strong experience with <strong>device deployment, OS configuration, account support, and incident resolution</strong> in a corporate setting.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide Tier 1/Tier 2 desktop support for Windows desktops, laptops, docking stations, printers, and peripherals.</li><li>Troubleshoot and resolve issues related to Windows 10/11, system performance, application installs, drivers, VPN connectivity, and network access.</li><li>Build, image, configure, and deploy desktops and laptops using standard imaging and endpoint deployment tools.</li><li>Perform workstation provisioning, reimaging, refreshes, break/fix support, and decommissioning.</li><li>Support Microsoft 365 applications including Outlook, Teams, Word, Excel, OneDrive, and SharePoint.</li><li>Troubleshoot email client issues, mailbox access, Teams connectivity, and Office application performance problems.</li><li>Handle user account support including password resets, account unlocks, group membership, and basic Active Directory administration.</li><li>Install, configure, and support enterprise software, security tools, and endpoint agents.</li><li>Support patching, software updates, antivirus, and endpoint compliance activities.</li><li>Document technical issues, root cause, troubleshooting steps, and resolutions within the ticketing system.</li><li>Escalate complex issues to systems, network, or infrastructure teams as needed.</li><li>Assist with hardware inventory, asset management, lifecycle replacements, and IT onboarding/offboarding processes.</li></ul><p><br></p>
  • 2026-11-04T00:00:00Z
Desktop Support Technician
  • Dallas, TX
  • onsite
  • Temporary / Contract
  • 25 - 29 USD / Hourly
  • <p>We are seeking a skilled Desktop Support Technician to provide technical support and troubleshooting for end users in a hybrid work environment. This position is based in Dallas, TX and requires three days onsite and two days remote each week.</p><p><br></p><p><strong>POSITION: IT SERVICE DESK</strong></p><p><strong>LOCATION: DALLAS (HYBRID)</strong></p><p><strong>DURATION: 3 MONTH CONTRACT </strong></p><p><strong>RATE: $25-29/HR DEPENDING ON EXPERIENCE </strong></p><p><br></p><p><strong>End User Support</strong></p><ul><li>Provide desktop and end-user support for both Windows and macOS devices, including laptops, peripherals, printers, docking stations, and mobile accessories.</li><li>Troubleshoot hardware, software, networking, VPN, connectivity, and application issues.</li><li>Support employees both remotely and onsite while delivering a positive customer experience.</li><li>Assist users with login issues, password resets, account lockouts, software requests, and access-related questions.</li><li>Diagnose and resolve endpoint issues efficiently to minimize user downtime.</li></ul>
  • 2026-10-29T00:00:00Z
Desktop Support Technician
  • Jacksonville, FL
  • onsite
  • Temporary / Contract
  • 0 - 0 USD / Yearly
  • <p>Provide Tier 1-2-level support to end-users for desktop systems, troubleshooting hardware and software issues efficiently within SLA guidelines</p>
  • 2026-10-22T00:00:00Z
Desktop Support Technician
  • Fort Lauderdale, FL
  • onsite
  • Temporary / Contract
  • 0 - 0 USD / Yearly
  • <p>We are seeking a <strong>Desktop Support Technician</strong> to provide hands-on technical support for end users in a fast-paced environment. This role is responsible for troubleshooting <strong>Windows systems</strong>, supporting <strong>Microsoft 365/Office 365</strong>, and performing <strong>desktop/laptop imaging and deployment</strong>.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide deskside and remote support for hardware, software, and peripheral issues.</li><li>Install, configure, image, and deploy Windows desktops and laptops.</li><li>Troubleshoot Windows 10/11 operating systems, user profiles, printers, and connectivity issues.</li><li>Support Microsoft 365/Office 365 applications including Outlook, Teams, Word, Excel, and SharePoint.</li><li>Perform device setup, upgrades, patching, and asset tracking.</li><li>Diagnose and resolve basic Active Directory, password reset, and account access issues.</li><li>Document incidents, resolutions, and support procedures in the ticketing system.</li><li>Escalate more complex technical issues when needed and assist with IT projects and office moves.</li></ul><p><br></p>
  • 2026-11-04T00:00:00Z
Desktop Support Technician
  • Tunkhannock, PA
  • onsite
  • Temporary / Contract
  • 23.75 - 27.5 USD / Hourly
  • We are looking for an experienced Desktop Support Technician to join a short-term Contract assignment in Tunkhannock, Pennsylvania. This part-time opportunity supports on-site IT operations with a strong focus on maintaining Windows-based devices and ensuring systems remain secure and fully functional. The role is best suited for someone who is comfortable working hands-on with end-user hardware, patch management, and day-to-day technical issue resolution.<br><br>Responsibilities:<br>• Apply security patches and software updates to Windows desktops, laptops, docking stations, and selected servers in an on-site environment.<br>• Confirm that updated systems, peripherals, and connected equipment are operating correctly after maintenance is completed.<br>• Diagnose and resolve common workstation and server issues involving hardware, software, and overall system performance.<br>• Carry out technical work in alignment with established client procedures and documented patching standards.<br>• Record completed tasks, communicate unresolved items, and provide clear status updates on support activity.<br>• Support a workload centered primarily on patch deployment, while also addressing general repair and troubleshooting needs.<br>• Provide on-site technical assistance during scheduled weekday shifts, with no remote or weekend support involved.<br>• Step into an existing support need and help maintain continuity of service for the client environment during the assignment period.
  • 2026-10-27T00:00:00Z
Service Specialist
  • Rochester, NY
  • onsite
  • Temporary / Contract
  • 20.9 - 24.2 USD / Hourly
  • We are looking for a Service Specialist to provide responsive support for customer and product-related inquiries within a corporate partnerships environment. This contract position focuses on delivering timely service across multiple offerings, maintaining accurate records, and helping ensure issues are resolved within established service expectations. The ideal candidate brings strong communication skills, comfort in a fast-paced call environment, and a proactive approach to improving the customer experience.<br><br>Responsibilities:<br>• Provide attentive support for customer questions and service needs across several partnership-related products and programs.<br>• Track open requests closely and take timely action to bring items to resolution within defined service commitments.<br>• Build working knowledge of assigned products, service guidelines, and relevant industry practices to support accurate responses.<br>• Record customer interactions, updates, and outcomes thoroughly to maintain complete and reliable documentation.<br>• Use business systems and software tools effectively to manage case activity, enter data, and support daily operations.<br>• Identify workflow gaps or recurring service challenges and collaborate with leadership on practical improvements.<br>• Assist team members by sharing guidance, answering questions, and promoting consistent service standards.<br>• Manage high-volume inbound and outbound communication while maintaining organization, quality, and attention to detail.
  • 2026-11-05T00:00:00Z
Litigation Support Specialist
  • San Francisco, CA
  • onsite
  • Temporary / Contract
  • 30 - 35 USD / Hourly
  • <p>A San Francisco–based law firm is seeking an experienced and detail-oriented Litigation Support Specialist to support attorneys and litigation teams through all phases of the litigation lifecycle. This is a contract-to-hire opportunity for someone who excels in managing large volumes of data, supporting e‑discovery workflows, and ensuring litigation materials are accurately organized and accessible. The Litigation Support Specialist will work closely with attorneys, paralegals, and IT teams to support document review, discovery, and trial preparation efforts in a fast-paced legal environment.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Support litigation teams with e‑discovery and document management throughout active cases</li><li>Assist with document collections, processing, and productions</li><li>Manage and maintain litigation databases and document review platforms (e.g., Relativity)</li><li>Coordinate document review workflows and ensure quality control during review projects</li><li>Prepare and organize discovery responses, exhibits, and trial materials</li><li>Support deposition and trial preparation, including exhibit management and logistics</li><li>Troubleshoot basic technical issues related to litigation databases and review tools</li><li>Collaborate with attorneys, paralegals, and vendors on discovery-related tasks</li><li>Ensure compliance with court rules, discovery deadlines, and confidentiality standards</li></ul>
  • 2026-11-02T00:00:00Z
Desktop Support Analyst
  • West Chester, OH
  • onsite
  • Temporary / Contract
  • 24 - 28 USD / Hourly
  • <p>About the Opportunity</p><p>We are seeking a <strong>Desktop Support Analyst</strong> to provide exceptional end-user support while helping oversee the organization&#39;s IT asset lifecycle. This role will serve as a primary point of contact for desktop support issues and will play a critical role in managing hardware assets, software inventory, device deployments, and technology refresh initiatives.</p><p>The ideal candidate combines strong technical troubleshooting skills with experience maintaining accurate asset records, coordinating technology deployments, and ensuring employees have the tools they need to be productive.</p><p>WKey Responsibilities</p><p>End User Support</p><ul><li>Provide Tier 1 and Tier 2 support for desktops, laptops, mobile devices, printers, and peripheral equipment.</li><li>Troubleshoot and resolve hardware, software, operating system, and connectivity issues.</li><li>Support Microsoft 365 applications including Outlook, Teams, OneDrive, and Office applications.</li><li>Assist with account administration, password resets, access requests, and device provisioning.</li><li>Image, configure, deploy, and upgrade desktop and laptop systems.</li><li>Support conference room technologies and remote workforce tools.</li><li>Document incidents, requests, and resolutions within the IT ticketing system.</li><li>Escalate complex issues to infrastructure, networking, security, or application support teams when necessary.</li></ul><p>IT Asset &amp; Lifecycle Management</p><ul><li>Maintain accurate inventory records for desktops, laptops, monitors, mobile devices, peripherals, and software assets.</li><li>Track technology assets throughout their lifecycle, including procurement, deployment, maintenance, refresh, reassignment, and disposal.</li><li>Manage asset receiving, tagging, inventory audits, and reconciliation activities.</li><li>Coordinate employee onboarding and offboarding processes, ensuring timely device deployment and recovery.</li><li>Monitor hardware warranties, lease expirations, and refresh schedules.</li><li>Partner with vendors and procurement teams to support hardware ordering and inventory management.</li><li>Ensure asset management documentation remains current and audit-ready.</li><li>Generate reports on asset utilization, inventory levels, lifecycle status, and replacement planning.</li><li>Assist with software license tracking and compliance initiatives.</li><li>Support endpoint lifecycle programs, including workstation refreshes and equipment standardization efforts.</li></ul>
  • 2026-10-14T00:00:00Z
Desktop Support Analyst
  • Winthrop, MN
  • onsite
  • Temporary to Hire
  • 28.5 - 33 USD / Hourly
  • <p>We are looking for a Desktop Support Analyst. This position supports both office and plant users by resolving technical issues, maintaining end-user devices, and helping keep daily operations running smoothly. The ideal candidate brings hands-on desktop support experience, a strong service mindset, and the ability to troubleshoot effectively in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Provide technical assistance for employees in corporate and manufacturing settings, addressing hardware, software, and device-related issues with minimal oversight.</p><p>• Manage incoming incidents and service requests through the ticketing platform, ensuring accurate documentation, timely follow-up, and clear resolution updates.</p><p>• Analyze repeated support problems, determine underlying causes, and recommend durable corrective actions to reduce future disruptions.</p><p>• Set up, configure, deploy, and maintain desktops, laptops, and other endpoint equipment used across the business.</p><p>• Deliver attentive support to users by communicating clearly, setting expectations, and resolving issues with a customer-focused approach.</p><p>• Perform routine IT upkeep activities while adhering to established standards, security practices, and operational procedures.</p><p>• Contribute to planning and tracking support-related expenses and assist with budget-oriented administrative tasks as needed.</p><p>• Travel domestically on a limited basis, up to 10%, to provide technical support when business needs require onsite assistance.</p>
  • 2026-11-05T00:00:00Z
Desktop Support Analyst
  • Nashville, TN
  • onsite
  • Temporary / Contract
  • 24 - 28 USD / Hourly
  • <p>Robert Half is seeking a Contract Desktop Support Analyst to join our client&#39;s dynamic IT team. As a Contract Desktop Support Analyst, you will play a crucial role in providing technical support and assistance to end-users, ensuring smooth and efficient operation of desktop systems and software applications. This is a contract position, and the successful candidate will have the opportunity to work with a well-established and respected organization.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Technical Support:</strong> Provide first-level technical support to end-users, responding to inquiries, diagnosing and resolving hardware and software issues, and escalating more complex problems to the appropriate team.</li><li><strong>Desktop Management:</strong> Install, configure, and maintain desktop systems, including operating systems, software applications, and hardware components.</li><li><strong>Hardware Maintenance:</strong> Perform hardware troubleshooting and maintenance, including but not limited to desktops, laptops, printers, and peripherals.</li><li><strong>Software Support:</strong> Assist users with software-related issues, such as troubleshooting software applications, assisting with installations, and providing guidance on software usage.</li><li><strong>User Training:</strong> Conduct user training sessions to enhance end-users&#39; knowledge of software and hardware usage, best practices, and security protocols.</li><li><strong>Documentation:</strong> Maintain detailed records of support requests, resolutions, and inventory management to track and report on issues, solutions, and asset management.</li><li><strong>Security:</strong> Assist in implementing and enforcing security policies, ensuring the integrity and confidentiality of data.</li><li><strong>Collaboration:</strong> Collaborate with IT team members, both on-site and remotely, to resolve complex technical issues and contribute to ongoing IT projects.</li><li><strong>End-User Satisfaction:</strong> Continuously strive to enhance the end-user experience by providing excellent customer service and support.</li></ol><p><br></p>
  • 2026-11-03T00:00:00Z
Desktop Support Analyst
  • Madison, WI
  • onsite
  • Temporary to Hire
  • 38 - 44 USD / Hourly
  • We are looking for a Desktop Support Analyst to join a team in Madison, Wisconsin in a contract-to-permanent capacity. This position is ideal for a highly hands-on, detail-oriented individual who enjoys validating hardware and software performance, partnering with product and support stakeholders, and turning technical findings into clear recommendations. The role centers on evaluating connected devices and workstation technologies, with a strong emphasis on testing, troubleshooting, and documenting results in a fast-paced environment.<br><br>Responsibilities:<br>• Conduct extensive hands-on testing and validation of desktop hardware, peripherals, and integrated technology solutions to confirm performance, reliability, and compatibility.<br>• Partner closely with product and support teams to investigate technical issues, share findings, and help improve end-user device experiences.<br>• Assess a wide range of equipment, including Bluetooth and BTLE devices, mobile hardware, tablets, scanning tools, scales, indicators, and other connectivity-related technologies.<br>• Research emerging hardware options and compare vendor solutions to support informed recommendations for device selection and deployment.<br>• Install, configure, image, and troubleshoot Windows 10 workstations and related desktop equipment in accordance with operational needs.<br>• Validate hardware and software integrations involving RFID-enabled tools, embedded devices, and other digital hardware components.<br>• Create detailed documentation covering test procedures, outcomes, technical observations, and recommended next steps for stakeholders.<br>• Support investigation and resolution of hardware issues by analyzing device behavior, connectivity performance, and configuration settings across multiple platforms.<br>• Contribute technical insight on specialized equipment used in AgTech environments, including evaluation of device interoperability and field readiness.
  • 2026-10-27T00:00:00Z
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