<p>We are looking for a highly skilled Senior Support Specialist to join our client that is in the public safety industry and this individual will be providing dedicated IT and technical support across three fire stations. This role involves supporting mission-critical applications, fire-specific systems, and general IT infrastructure to ensure seamless operations. This is a long-term contract position, offering an opportunity to work in a dynamic and impactful environment.</p><p><br></p><p>Responsibilities:</p><p>• Deliver technical support for vendor-managed systems, including troubleshooting, scheduling upgrades, and maintaining accurate system documentation.</p><p>• Oversee the implementation, testing, and ongoing maintenance of public safety systems such as Computer Aided Dispatch, Records Management Systems, and station alerting tools.</p><p>• Provide hands-on technical support for mobile and in-vehicle devices, including firetruck communication systems, radios, and modems.</p><p>• Manage and resolve complex hardware and software issues within fire stations and mobile command vehicles.</p><p>• Train fire department personnel on IT best practices and ensure they are equipped to use critical systems effectively.</p><p>• Collaborate with the city’s IT team to address both fire-specific and general municipal IT needs.</p><p>• Evaluate, test, and debug municipal and public safety applications to meet operational requirements.</p><p>• Coordinate schedules for routine IT projects and ensure timely delivery of support services.</p><p>• Assist with office automation and mobile device management citywide, balancing competing priorities effectively.</p>
<p>We are seeking a customer-focused <strong>IT Support Specialist</strong> to provide technical support for end users across desktop, laptop, mobile, and network environments. This role is ideal for someone who enjoys troubleshooting technology issues, working directly with users, and helping maintain a stable IT infrastructure.</p><p>Responsibilities</p><ul><li>Provide technical support for hardware, software, printers, mobile devices, and Microsoft applications</li><li>Troubleshoot Windows operating systems and Microsoft 365 issues</li><li>Set up and configure new computers, user accounts, and peripherals</li><li>Support Active Directory user administration, password resets, and permissions</li><li>Install, maintain, and update software applications</li><li>Manage and resolve help desk tickets in a timely manner</li><li>Support onboarding and offboarding activities</li><li>Troubleshoot network connectivity, VPN, and remote access issues</li><li>Coordinate with vendors and internal teams to resolve technical problems</li><li>Document issues, solutions, and support procedures</li></ul><p><br></p>
We are looking for a Community Support Specialist to help manage daily administrative operations for a residential housing portfolio in Barnegat, New Jersey. This Long-term Contract position focuses on supporting lease renewals, resident recertifications, rent payment administration, and responsive resident service. The ideal candidate is organized, detail-oriented, and comfortable balancing documentation, communication, and account-related tasks in a property management environment.<br><br>Responsibilities:<br>• Manage the lease renewal process by preparing resident notices, monitoring responses, and coordinating timely follow-up actions.<br>• Support recertification activities by gathering required information, reviewing documentation, and helping ensure compliance with established housing guidelines.<br>• Update and maintain resident records across digital and physical filing systems to keep information accurate, complete, and easy to access.<br>• Process rent payment information, record transactions accurately, and help maintain reliable account documentation.<br>• Respond to resident questions related to billing, payment methods, and account status with professionalism and clarity.<br>• Partner with property management staff to address past-due balances and distribute required notices when needed.<br>• Provide courteous day-to-day support to residents by handling calls, emails, and other inquiries in a timely manner.<br>• Coordinate with leasing and site teams to promote a smooth resident experience and consistent administrative support.
<p>Robert Half is seeking an IT Support Manager to lead IT support and service delivery for our client in the Madison area. This role will manage a team of IT support professionals, serve as the primary IT contact for plant leadership, and oversee Service Desk performance, technical escalations, endpoint management, and IT support across multiple locations.</p><p><br></p><p>This is a hands-on leadership role for someone who can manage people and processes while also troubleshooting technical issues and coordinating with other IT teams.</p><p><br></p><p>What You'll Do</p><ul><li>Lead daily Service Desk operations, including ticket queues, staffing, SLAs, escalations, and service quality.</li><li>Supervise, coach, and develop IT support staff through goal setting, one-on-ones, performance management, and technical development.</li><li>Serve as the primary IT support contact for plant leadership and production teams.</li><li>Manage escalations for complex technical and plant-impacting issues, coordinating with Infrastructure, Security, Applications, ERP, vendors, and other IT teams.</li><li>Coordinate IT support across manufacturing locations, including onsite coverage, remote support, equipment moves, technology rollouts, and plant projects.</li><li>Support plant-facing technology including PCs, laptops, scanners, printers, mobile devices, label printing, and other production endpoints.</li><li>Manage the ITSM platform and Service Desk KPIs, using ticket trends and performance data to identify recurring issues and improve support.</li><li>Oversee end-user asset lifecycle management, including procurement, imaging, deployment, refresh, retirement, and secure disposal.</li><li>Maintain accurate asset records and leverage Microsoft Intune for endpoint management and lifecycle tracking.</li><li>Provide hands-on second-level technical support for Windows endpoints, hardware, software, peripherals, and basic networking.</li><li>Coordinate technology changes around production schedules, outage windows, and business priorities.</li><li>Leverage Microsoft Copilot and other AI tools to improve support efficiency, documentation, and ticket analysis.</li><li>Manage vendor relationships and warranty repairs as needed.</li><li>Participate in on-call support and travel between manufacturing locations as needed.</li></ul><p><br></p>
We are looking for a Network Support Specialist to join an internal technology team in Dallas, Texas, providing hands-on support to employees and helping keep daily operations running smoothly. This position is well suited for someone who enjoys solving technical issues, working directly with users, and supporting Microsoft-based environments. The role also offers the chance to broaden your experience over time by contributing to infrastructure, security, and core systems support.<br><br>Responsibilities:<br>• Deliver front-line assistance for desktops, laptops, Windows systems, and commonly used business software.<br>• Maintain and support Microsoft 365 tools, including Outlook, Exchange Online, Teams, and other collaboration platforms.<br>• Diagnose and resolve technical problems related to hardware, software, connectivity, and user account access.<br>• Set up and support meeting room technology, video conferencing systems, and collaboration tools such as Teams and Webex.<br>• Coordinate user onboarding activities, manage account-related tasks, and assist with everyday IT operational needs.<br>• Create and update clear technical documentation for incidents, fixes, and standard support processes.<br>• Work closely with employees across departments to provide responsive service and a strong end-user support experience.<br>• Contribute to broader IT efforts by assisting with server support, backup processes, security-focused tasks, and infrastructure maintenance as responsibilities expand.
We are looking for a detail-oriented IT Support specialist to provide dependable technical assistance and hands-on infrastructure support for a growing organization in Phoenix, Arizona. This Long-term Contract opportunity is ideal for someone who combines strong help desk experience with practical networking knowledge across switching, routing, firewalls, and Microsoft-based environments. The role will support daily operations while also contributing to network administration activities tied to organizational acquisition efforts, with a schedule that generally aligns with daytime business hours and may start earlier to support East Coast teams.<br><br>Responsibilities:<br>• Deliver timely technical support for end users by diagnosing and resolving hardware, software, and access-related issues across the IT environment.<br>• Maintain and troubleshoot network infrastructure, including switching and routing equipment, to promote stable and secure connectivity.<br>• Administer and support firewall technologies, including Palo Alto solutions, by assisting with configuration, monitoring, and issue resolution.<br>• Manage user accounts, permissions, and directory services within Microsoft and Active Directory environments.<br>• Assist with backup processes and recovery readiness to help protect business-critical systems and information.<br>• Support computer hardware setup, upgrades, and replacement activities for desktops, laptops, and related equipment.<br>• Contribute to configuration management and documentation efforts to improve consistency and visibility across supported systems.<br>• Provide network administration support related to organizational acquisition activity, helping integrate and maintain infrastructure as needed.
<p>We are looking for a IT Site Support Technician to provide onsite technical assistance at a training facility in Coppell, Texas. This Contract position focuses on supporting classroom and end-user technology, resolving connectivity concerns, and delivering dependable day-to-day IT support. The ideal candidate is comfortable working directly with users, diagnosing common hardware and network issues, and ensuring training sessions run smoothly without technical disruption. This is an excellent opportunity for someone early in their IT career who is motivated to learn, enjoys helping people, and wants to grow into areas such as infrastructure and cybersecurity.</p><p><br></p><p><strong>POSITION TITLE:</strong> <strong>IT SUPPORT ANALYST</strong></p><p><strong>LOCATION:</strong> <strong>ONSITE, HYBRID</strong></p><p><strong>HOURLY: $31 - $34</strong></p><p><strong>DURATION: 12 MONTHS </strong></p><p><br></p><p><strong>RESPONSIBILITIES</strong></p><ul><li>Provide Tier 1 and Tier 2 support for internal staff and franchise owners </li><li>Deliver onsite technical support during training sessions by ensuring computers, projectors, audio/visual equipment, conference room technology, tablets, and mobile devices are functioning properly.</li><li>Troubleshoot user access, account permissions, licensing issues, Active Directory administration tasks, group policy concerns, and general workstation support requests.</li><li>Monitor and resolve support tickets for both onsite and remote users while maintaining a high level of customer service for non-technical end users.</li><li>Assist with endpoint and infrastructure support activities, including device deployments, software configuration, network troubleshooting, and security-related investigations.</li><li>Take initiative during slower periods to expand technical knowledge through training, system monitoring, security tools, and operational improvement projects.</li><li>Support technology refreshes, equipment setup, and other site support functions as needed.</li></ul><p><br></p>
<p>We are looking for a highly organized Administrative Support Specialist to provide contract-based support to a non-profit team located in the Greater Philadelphia Region. This contract position focuses on keeping daily administrative and financial activities running smoothly through careful coordination, accurate documentation, and responsive communication. The ideal Administrative Support Specialist candidate brings strong attention to detail, comfort working across multiple priorities, and the ability to support meetings, records, and reporting in a fast-paced environment.</p><p><br></p><p>What you get to do every single day:</p><p>• Manage expense submissions by reviewing documentation, confirming policy compliance, and routing items for approval.</p><p>• Process invoices with accuracy and timeliness while maintaining clear and up-to-date financial records.</p><p>• Prepare meeting materials, distribute agendas in advance, and capture important discussion points, decisions, and follow-up actions.</p><p>• Monitor meeting flow by tracking time and helping ensure discussions remain organized and productive.</p><p>• Review employee time entries, identify inconsistencies, and work with staff to resolve questions before approval.</p><p>• Partner with team members to document accomplishments, obstacles, and key insights from ongoing work.</p><p>• Support the creation of reports and presentation materials that communicate team progress and results.</p><p>• Provide general administrative assistance, including calendar coordination, appointment scheduling, and responsive communication with internal stakeholders.</p>
We are looking for an IT Specialist to join a growing IT Software organization in Atlanta, Georgia. This Contract to permanent opportunity is suited for a hands-on systems support specialist who can keep end-user technology, network connectivity, and collaboration tools running smoothly. The ideal candidate brings strong experience across enterprise administration platforms, wireless troubleshooting, and conference room technology while delivering dependable day-to-day support.<br><br>Responsibilities:<br>• Provide front-line and escalated technical support for employees, resolving hardware, software, identity, and access issues across a range of enterprise environments.<br>• Investigate and remediate wireless and network-related problems using Cisco Meraki tools, including client connectivity, signal quality, roaming behavior, and interference concerns.<br>• Administer user accounts, device access, and operational workflows within platforms such as Okta, Google Workspace, Active Directory, Slack, CrowdStrike, AirWatch, FreshService, and Zscaler.<br>• Support Zoom Rooms and meeting space technology by diagnosing issues involving displays, microphones, cameras, cabling, and related AV components, and coordinate vendor escalation when required.<br>• Maintain reliable workstation and endpoint operations across Windows-based environments and associated enterprise device platforms.<br>• Assist users with modern AI applications by offering practical guidance on effective prompting, usage troubleshooting, and everyday productivity support.<br>• Document incidents, resolutions, and recurring technical patterns to improve service quality and streamline future support efforts.
<p>We are looking for a Sales Support Specialist to provide dependable operational and administrative support for a fast-paced sales organization in the Framingham , Massachusetts area. This role works closely with sales representatives, customers, and manufacturer partners to keep programs organized, materials current, and communications flowing smoothly. The ideal candidate is highly detail-oriented, comfortable managing multiple priorities, and confident working across retail or consumer packaged goods environments.</p><p><br></p><p>Responsibilities:</p><p>• Act as the central point of coordination for the grocery sales team, ensuring day-to-day requests, updates, and administrative tasks are handled efficiently.</p><p>• Organize recurring sales meetings and conference calls, including scheduling, materials preparation, and follow-up communication.</p><p>• Manage product sample requests and maintain the timely distribution of supporting sales collateral such as item forms, reports, and presentation materials.</p><p>• Prepare clear documents and reporting for customer meetings, business reviews, and seasonal selling initiatives.</p><p>• Maintain shared sales resources and distribute routine updates, client information, and other communications to internal and external stakeholders.</p><p>• Oversee promotional activity within manufacturer and customer portals, including offer setup, tracking, and related documentation.</p><p>• Support forecasting, trade fund tracking, and deduction follow-up to help maintain accurate promotional and financial records.</p><p>• Set up new items and promotional programs in retailer systems while keeping customer data, planogram files, and merchandising resources up to date.</p><p>• Partner with internal teams across regional offices to resolve issues, improve workflows, and strengthen overall support for sales initiatives.</p><p><br></p><p><strong><em><u>**For immediate consideration please reach out to me directly ASAP. Eric Lebow 508-205-2127** </u></em></strong></p>
<p><strong>Robert Half is partnering with a growing manufacturing organization to identify a detail-oriented and customer-focused Sales Support Coordinator.</strong> This position serves as a key link between customers, sales teams, and internal operations to ensure orders are processed accurately and client needs are met efficiently.</p><p><br></p><p>Key Responsibilities</p><ul><li>Support the sales team with order entry, quote preparation, and customer account maintenance.</li><li>Serve as a primary point of contact for customer inquiries regarding orders, pricing, product availability, and shipment status.</li><li>Coordinate with production, purchasing, logistics, and customer service teams to ensure timely order fulfillment.</li><li>Maintain accurate customer records, sales data, and documentation within internal systems.</li><li>Monitor open orders and proactively communicate updates, delays, or changes to customers and internal stakeholders.</li><li>Assist with preparing reports, presentations, and sales-related correspondence.</li><li>Support inventory tracking, product information updates, and administrative projects as needed.</li><li>Process customer requests and resolve issues with a high level of professionalism and responsiveness.</li><li>Collaborate across departments to improve workflow efficiency and enhance the customer experience.</li></ul>
We are looking for an Office Support Specialist to help keep daily operations running smoothly in our Salinas, California office. This Long-term Contract position is well suited for someone who enjoys balancing administrative tasks with hands-on support for office equipment, supplies, and employee needs. The ideal candidate is organized, responsive, and comfortable assisting with both routine coordination and time-sensitive requests in a fast-paced environment.<br><br>Responsibilities:<br>• Manage day-to-day office support activities, ensuring work areas remain orderly, functional, and ready for employee use.<br>• Coordinate mail distribution, outgoing shipments, and package handling while maintaining accurate and efficient processing.<br>• Arrange printer setup, service requests, and basic connectivity assistance to help minimize workplace disruptions.<br>• Produce and organize labels, sticker logos, and other branded office materials using basic formatting or printing tools.<br>• Monitor inventory levels for office supplies and restock shared spaces so essential items are consistently available.<br>• Support new employee setup by preparing workstations, devices, and necessary materials before start dates.<br>• Respond promptly to staff requests related to office services and basic technical issues, resolving straightforward problems independently when possible.<br>• Contribute to special assignments and provide additional administrative assistance based on evolving office priorities.
We are looking for a Tech Support Manager to oversee inventory and asset operations for a fast-paced organization in Little Rock, Arkansas. This role is responsible for ensuring equipment, technology, and operational materials are accurately tracked, properly maintained, and available when needed. The ideal candidate brings a strong command of asset control practices, cross-functional coordination, and data-driven decision-making to improve visibility, compliance, and cost efficiency.<br><br>Responsibilities:<br>• Oversee the complete asset and inventory lifecycle, from acquisition and intake through assignment, upkeep, auditing, and final disposition.<br>• Maintain dependable inventory records and provide clear, up-to-date tracking of assets across multiple sites or operational areas.<br>• Perform scheduled counts, reconciliations, and compliance reviews to verify accuracy and address inconsistencies promptly.<br>• Evaluate stock levels and usage patterns to identify shortages, excess supply, and aging or outdated inventory before they impact operations.<br>• Partner with procurement, operations, IT, warehouse teams, and external suppliers to support the timely delivery and deployment of equipment and materials.<br>• Manage company-owned assets such as hardware, tools, technology devices, warehouse equipment, and other operational resources.<br>• Establish and refine inventory control methods, documentation standards, and governance practices to strengthen accountability.<br>• Produce reports and analysis on asset utilization, loss prevention, depreciation, and cost-saving opportunities to support planning and budgeting.<br>• Investigate missing, damaged, or mismatched inventory records and implement corrective actions to reduce future discrepancies.<br>• Administer asset identification processes, including tagging, barcode tracking, serial number management, and supporting documentation.
We are looking for an Application Support Engineer to join a healthcare services organization in Cannonsburg, Pennsylvania. This Long-term Contract position is well suited for someone who enjoys investigating technical issues, assisting end users, and partnering with teams across the business to keep essential applications running smoothly. The role combines hands-on troubleshooting with cross-functional collaboration to improve system reliability, usability, and operational efficiency.<br><br>Responsibilities:<br>• Deliver ongoing support for core business applications, ensuring users receive timely assistance and minimal disruption to daily operations.<br>• Investigate application errors, access problems, and system-related concerns to determine root causes and restore normal functionality.<br>• Manage incoming service requests by assessing urgency, setting priorities, and providing responsive support to technical and non-technical users.<br>• Partner with department stakeholders to understand recurring issues, recommend corrective actions, and help implement practical solutions.<br>• Contribute to software updates, validation activities, and rollout efforts by assisting with testing and deployment support.<br>• Maintain clear records of incidents, resolutions, and support workflows to strengthen knowledge sharing and process consistency.<br>• Coordinate with internal technology teams and external vendors to address defects, improve system behavior, and resolve escalated issues.<br>• Monitor application performance and identify opportunities to enhance stability, usability, data quality, and reporting across connected platforms.
We are looking for an Application Support Engineer to support critical plant-focused software environments for a manufacturing organization in Houston, Texas. This Long-term Contract position is ideal for someone who combines hands-on application support expertise with strong coordination skills to keep systems stable, current, and responsive to business needs. The role will serve as a key point of ownership for assigned applications, helping manage incidents, oversee patching activities, and guide enhancement efforts in partnership with vendors and internal stakeholders.<br><br>Responsibilities:<br>• Serve as the primary owner for assigned manufacturing and quality-related applications, ensuring reliable day-to-day performance and issue resolution.<br>• Manage support requests across multiple levels of complexity, triaging incidents, tracking progress, and escalating specialized problems to external application vendors when needed.<br>• Coordinate application updates, maintenance activities, and patch deployments to keep platforms secure, compliant, and operational.<br>• Lead assigned application initiatives using structured project delivery methods, with the ability to work in both waterfall and agile-style environments.<br>• Partner with business users and technical teams to evaluate support trends, identify recurring issues, and improve overall application service quality.<br>• Oversee change activities related to application enhancements, configuration adjustments, and operational improvements while maintaining clear documentation.<br>• Provide support for plant and quality systems, including applications such as Leakdoss and Limb systems, based on business priorities.<br>• Use ServiceNow and related ITSM tools to manage ticket workflows, monitor support activity, and maintain accurate records of incidents, requests, and changes.
We are looking for an Application Support Engineer to join a semiconductor and electronic components organization in Plano, Texas on a Contract to permanent basis. In this role, you will provide expert support for Oracle E-Business Suite environments, helping business teams maintain reliable financial and supply chain operations while identifying opportunities for system improvement. This position is ideal for a detail-oriented individual who combines strong troubleshooting ability with hands-on technical experience across Oracle applications, integrations, and custom solutions.<br><br>Responsibilities:<br>• Deliver daily functional and technical support for Oracle E-Business Suite R11i/R12 applications, resolving issues and minimizing disruption to business operations.<br>• Execute data migration activities, including extraction, transformation, loading, reconciliation, and accuracy checks for application changes and ongoing support needs.<br>• Adjust application setups, workflows, and reporting components to align system behavior with operational and business requirements.<br>• Support Oracle Financials and manufacturing or supply chain modules by diagnosing problems, recommending improvements, and implementing effective solutions.<br>• Build, maintain, and troubleshoot interfaces, extensions, and tailored application enhancements within the Oracle environment.<br>• Contribute across the full software development lifecycle, from requirement analysis and design through testing, deployment, and post-production support.<br>• Work closely with business users, analysts, and technical teams to deliver practical solutions that meet both functional and system needs.<br>• Create and maintain clear technical and process documentation, and provide timely communication to stakeholders regarding issues, progress, and outcomes.
<p>We are looking for an Application Support Engineer to support, enhance, and maintain business-critical applications in the New York City location. This role blends technical troubleshooting with hands-on development support, requiring someone who can investigate issues, improve application reliability, and partner effectively with users, project teams, and external vendors. The ideal candidate brings strong experience across application support, testing, documentation, and deployment coordination within a structured software delivery environment.</p><p><br></p><p>Responsibilities:</p><p>• Diagnose application issues, perform root cause analysis, and deliver timely resolutions to minimize disruption to business operations.</p><p>• Support the ongoing maintenance and enhancement of enterprise applications using relevant development tools, frameworks, and scripting technologies.</p><p>• Partner with business stakeholders, technical teams, and third-party vendors to clarify issues, define solutions, and ensure smooth support activities.</p><p>• Execute and coordinate application testing efforts to validate fixes, confirm performance, and reduce the risk of recurring defects.</p><p>• Prepare and maintain clear technical documentation covering system behavior, support procedures, known issues, and configuration details.</p><p>• Assist with release planning, change control, and deployment activities to ensure updates are implemented accurately and with minimal operational impact.</p><p>• Work within established software development life cycle practices to support application changes from analysis through production readiness.</p><p>• Monitor application performance and stability, identifying opportunities for improvement in reliability, security, and supportability.</p>
We are looking for an Application Support Engineer to strengthen and improve enterprise applications in Trumbauersville, Pennsylvania. This position supports critical business systems with an emphasis on Epicor, while working across departments to keep processes efficient, reliable, and aligned with operational goals. The ideal candidate brings a strong understanding of end-to-end business workflows, analytical problem-solving skills, and the ability to turn system and data insights into practical improvements.<br><br>Responsibilities:<br>• Provide day-to-day support for enterprise applications, with primary ownership of Epicor-related issues, enhancements, and user needs.<br>• Partner with teams across sales, customer service, production, purchasing, supply chain, quality, and finance to understand process challenges and improve system performance.<br>• Analyze business workflows spanning quote-to-cash and procure-to-pay to identify opportunities for better efficiency, accuracy, and system utilization.<br>• Develop reports, metrics, and key performance indicators by extracting and interpreting data to support informed decision-making.<br>• Investigate application problems, troubleshoot root causes, and coordinate solutions that minimize disruption to business operations.<br>• Translate business requirements into functional system updates, process improvements, and practical technical recommendations.<br>• Collaborate with IT and business stakeholders to align application capabilities with operational and financial objectives.<br>• Support ongoing optimization efforts within the ERP environment, including testing, documentation, and user guidance for system changes.
We are looking for an Application Support Engineer to provide hands-on support for enterprise Windows environments and help maintain secure, reliable technology operations in Jacksonville, Florida. This role focuses on endpoint administration, identity services, and security tools across both on-premises and cloud platforms. The ideal candidate brings strong troubleshooting ability, works well across technical teams, and is committed to improving system performance, compliance, and user support.<br><br>Responsibilities:<br>• Oversee the deployment, configuration, and ongoing support of Windows 10 and Windows 11 endpoints across the organization.<br>• Administer Microsoft Intune to manage device policies, software updates, patching schedules, and compliance standards.<br>• Support Azure-based services with an emphasis on identity management, endpoint administration, and platform security.<br>• Maintain both on-premises Active Directory and Azure AD / Entra ID, including user access, directory synchronization, and account lifecycle processes.<br>• Contribute to security operations by supporting endpoint protection, identity safeguards, and access governance measures.<br>• Manage and support network access control solutions such as Portnox or comparable platforms.<br>• Configure and monitor Azure security and compliance capabilities, including Conditional Access, Defender, security baselines, and policy controls.<br>• Troubleshoot basic network and connectivity issues affecting user access, endpoint communication, and general infrastructure services.<br>• Serve as an advanced escalation resource for technical support issues, delivering effective resolution for complex end-user problems.<br>• Partner with IT, Security, and Infrastructure teams to refine documentation, strengthen operational practices, and improve the overall security posture.
We are looking for a Desktop Support Technician to provide hands-on technical support for end users in Moon Township, Pennsylvania. This Long-term Contract opportunity is ideal for someone with strong desktop support experience who can maintain reliable device performance, resolve user issues efficiently, and contribute to a stable IT environment. The role focuses on supporting Windows-based systems, workplace productivity tools, device deployment activities, and core infrastructure needs in a manufacturing setting.<br><br>Responsibilities:<br>• Deliver on-site technical assistance for employees using Windows-based workstations, laptops, and mobile devices.<br>• Prepare, image, configure, and deploy end-user equipment while ensuring devices are ready for business use.<br>• Troubleshoot issues related to Microsoft 365 applications, collaboration platforms, wireless connectivity, and peripheral hardware.<br>• Coordinate hardware refresh efforts, move user data to replacement devices, and assist with software installation and update activities.<br>• Maintain accurate records for company technology assets and support day-to-day device lifecycle management.<br>• Investigate basic network and infrastructure problems and provide support for IT operations within data center environments as needed.<br>• Follow established service management practices for incidents, changes, and recurring technical issues.<br>• Produce and update technical reference materials such as standard operating procedures, support guides, and knowledge base content.
We are looking for a Desktop Support Technician to join our team in Dallas, Texas on a Contract basis. This position focuses on preparing end-user equipment, resolving technical issues before devices are issued, and supporting a smooth onboarding experience for new employees. The ideal candidate brings hands-on desktop support experience, strong organizational skills, and the ability to manage device setup, software deployment, and shipment coordination in a fast-paced environment.<br><br>Responsibilities:<br>• Prepare and provision new laptop computers in alignment with established company configuration standards before employee delivery.<br>• Diagnose and resolve hardware and software problems to ensure devices are fully operational prior to deployment.<br>• Deploy, update, and manage business applications through Intune while maintaining compliance with Active Directory, Azure AD, and Microsoft Entra ID policies.<br>• Coordinate outbound shipment of equipment to new hires and monitor delivery timelines to support timely onboarding.<br>• Maintain accurate documentation for assigned devices, inventory status, and shipping activity.<br>• Track requests, document progress, and close support activities through a ticketing platform such as ServiceNow or a comparable system.<br>• Provide day-to-day assistance related to shipping tools and carrier platforms, including FedEx shipping software.<br>• Communicate with internal stakeholders to align device readiness, shipment scheduling, and onboarding support needs.
<p>We are hiring a Desktop Support Technician to provide hands-on technical support for end users across hardware, software, mobile devices, printers, and enterprise applications. This role will be responsible for resolving technical issues, imaging and deploying computers, supporting user onboarding, and ensuring a high level of customer satisfaction.</p>
We are looking for a Desktop Support Technician to provide hands-on technical assistance for end users and maintain reliable day-to-day workstation operations in Merced, California. This Contract position supports a broad range of desktop, laptop, mobile, and peripheral needs while helping staff stay productive across multiple departments. The role is well suited for someone who combines strong troubleshooting ability with clear communication and a service-oriented mindset.<br><br>Responsibilities:<br>• Deliver responsive support through the service desk by diagnosing user issues, tracking requests, and ensuring timely resolution.<br>• Install, configure, maintain, and repair desktop computers, laptops, and related accessories used throughout the organization.<br>• Assist employees with hardware, software, and access-related problems, translating technical solutions into clear guidance for non-technical users.<br>• Maintain accurate records for IT assets, prepare and deploy imaged devices, and coordinate scheduled equipment refresh activities.<br>• Provision and support mobile devices, including setup, configuration, inventory tracking, and ongoing management.<br>• Create, update, and remove user accounts and permissions within Active Directory and other business systems as part of onboarding and offboarding activities.<br>• Prepare technical documentation and user-facing instructions to improve consistency, knowledge sharing, and support efficiency.<br>• Configure and deploy printers and collaborate with external vendors on testing and rolling out software or technology services.<br>• Serve as a point of contact for district-specific applications by assisting users and coordinating with software providers when deeper support is needed.
<p>We are looking for a Desktop Support Technician to provide dependable onsite technical support for a nonprofit organization in Asheville, North Carolina. This role is ideal for someone who is confident working independently, values a mission-driven environment, and can deliver responsive service to a small user community. The position offers a hands-on opportunity to support both Mac and Windows environments while partnering closely with internal IT leadership to keep daily operations running smoothly.</p><p><br></p><p>Responsibilities:</p><p>• Deliver onsite desktop and help desk support for staff, resolving hardware, software, and access issues in a timely manner.</p><p>• Maintain and troubleshoot devices and user environments across both macOS and Windows platforms.</p><p>• Manage account setup, permissions, and directory-related tasks within Active Directory and Microsoft-based systems.</p><p>• Track, update, and resolve support requests through Jira, ensuring clear communication and accurate documentation.</p><p>• Provide day-to-day assistance with Microsoft applications, including Outlook, to support employee productivity.</p><p>• Share coverage responsibilities with the broader IT team and participate in an on-call rotation outside standard business hours as needed.</p><p>• Work closely with internal technology leadership to escalate issues appropriately and maintain continuity of support.</p><p>• Contribute to a reliable end-user computing environment for a small office by identifying recurring issues and recommending practical fixes.</p>
We are looking for an Onboarding Support Specialist to join a fast-paced customer operations environment in Las Vegas, Nevada. This Long-term Contract position is suited for someone who is highly organized, comfortable managing repetitive process-driven work, and committed to delivering accurate support to physician practices. The role focuses on onboarding coordination, case resolution, and careful handling of sensitive healthcare-related information while ensuring a detail-oriented customer experience.<br><br>Responsibilities:<br>• Manage incoming onboarding activities and support requests to help physician practices complete implementation milestones and prepare for launch.<br>• Carry out recurring operational tasks by adhering to established procedures, workflows, and documented service standards.<br>• Enter, review, and maintain provider and practice information in internal systems with a strong focus on accuracy and completeness.<br>• Update onboarding records, move items through required checkpoints, and close cases based on approved guidance and process documentation.<br>• Record detailed notes on each case and maintain clear status tracking so work remains visible and organized.<br>• Identify issues that cannot be resolved within standard procedures and route them promptly to the appropriate team for further action.<br>• Safeguard confidential healthcare and business data by following compliance expectations and secure data-handling practices.<br>• Respond to customer concerns with patience and care, helping reduce friction and maintain a positive support experience.