We are looking for an Application Support Engineer to join a healthcare services organization in Cannonsburg, Pennsylvania. This Long-term Contract position is well suited for someone who enjoys investigating technical issues, assisting end users, and partnering with teams across the business to keep essential applications running smoothly. The role combines hands-on troubleshooting with cross-functional collaboration to improve system reliability, usability, and operational efficiency.<br><br>Responsibilities:<br>• Deliver ongoing support for core business applications, ensuring users receive timely assistance and minimal disruption to daily operations.<br>• Investigate application errors, access problems, and system-related concerns to determine root causes and restore normal functionality.<br>• Manage incoming service requests by assessing urgency, setting priorities, and providing responsive support to technical and non-technical users.<br>• Partner with department stakeholders to understand recurring issues, recommend corrective actions, and help implement practical solutions.<br>• Contribute to software updates, validation activities, and rollout efforts by assisting with testing and deployment support.<br>• Maintain clear records of incidents, resolutions, and support workflows to strengthen knowledge sharing and process consistency.<br>• Coordinate with internal technology teams and external vendors to address defects, improve system behavior, and resolve escalated issues.<br>• Monitor application performance and identify opportunities to enhance stability, usability, data quality, and reporting across connected platforms.
We are looking for an Application Support Engineer to deliver frontline and intermediate support for essential business applications in Glasgow, Kentucky. This Long-term Contract position will focus on maintaining stable application performance, resolving user and system issues, and partnering with technical and business teams to keep daily operations running smoothly. The role also contributes to compliance, access governance, and audit readiness across supported systems.<br><br>Responsibilities:<br>• Deliver Level 1 and Level 2 support for core enterprise applications, responding to incidents and service requests with timely troubleshooting and resolution.<br>• Investigate problems involving application processing, interfaces, batch activity, printing, security, and user access, and escalate complex matters to specialized teams or vendors when needed.<br>• Support JD Edwards and related platforms used across business operations, helping ensure dependable system availability and effective user assistance.<br>• Oversee interface and transaction activity between internal platforms and external partners, identifying rejected, delayed, or duplicate transmissions and coordinating corrective action.<br>• Provide operational support for RF-enabled and connected applications that support warehouse, inventory, manufacturing, and distribution functions.<br>• Manage tickets through the IT service management platform, ensuring each case includes clear diagnostic details, business impact, and documented outcomes.<br>• Contribute to IT controls and compliance activities by assisting with access reviews, provisioning validation, privileged access checks, and audit evidence collection.<br>• Help maintain change control standards by confirming approvals, testing records, and implementation documentation are complete for production updates.<br>• Create and update knowledge articles, support procedures, and troubleshooting documentation to improve consistency and reduce recurring issues.<br>• Track recurring incidents and service trends, then share recommendations that improve application reliability and support efficiency.
We are looking for an Application Support Engineer to join a financial services organization in Woodbridge, New Jersey on a Long-term Contract basis. This position is ideal for a hands-on technical specialist who enjoys solving user issues, supporting endpoint environments, and improving day-to-day IT operations. The role combines second-level support responsibilities with device management, scripting, and collaboration across core infrastructure technologies.<br><br>Responsibilities:<br>• Deliver second-line technical support for end-user hardware, software, and application issues across the business<br>• Investigate and resolve escalated incidents, ensuring timely diagnosis and clear communication with users and internal teams<br>• Manage Microsoft Intune activities such as device configuration, policy administration, and application deployment<br>• Create and update PowerShell scripts to streamline repetitive support tasks and improve operational efficiency<br>• Support Windows desktop environments, including laptop setup, imaging, deployment, maintenance, and patching<br>• Assist with account, access, and device administration in Active Directory and Azure AD environments<br>• Perform foundational network troubleshooting to identify connectivity issues and support issue resolution<br>• Contribute to hands-on support work when needed, including Level 1 assistance and laptop build preparation<br>• Maintain accurate technical documentation, support procedures, and knowledge resources for recurring issues
We are looking for an Application Support Engineer to deliver high-quality assistance to merchant partners and help optimize their experience across technical and operational workflows. This Long-term Contract position is based in Pittsburgh, Pennsylvania, and focuses on supporting client implementations, resolving application issues, and improving day-to-day support processes. The ideal candidate will combine strong troubleshooting ability with clear communication and a practical understanding of integrations, documentation, and cross-functional collaboration.<br><br>Responsibilities:<br>• Support merchant partners with guidance on platform usage, implementation approach, troubleshooting, marketing-related questions, and accounting process alignment.<br>• Investigate and resolve integration challenges involving ecommerce storefronts, APIs, and back-end order management environments.<br>• Create and refine support procedures that improve service quality, consistency, and operational efficiency.<br>• Produce clear technical documentation for recurring issues, workflows, configurations, and resolution steps.<br>• Collaborate with internal teams to establish effective processes that span support, product, and engineering functions.<br>• Gather client insights and translate recurring feedback into actionable recommendations for product and engineering improvements.<br>• Monitor application performance issues and respond to support requests with timely, solution-oriented communication.
We are looking for an Application Support Engineer to provide hands-on support for enterprise Windows environments and help maintain secure, reliable technology operations in Jacksonville, Florida. This role focuses on endpoint administration, identity services, and security tools across both on-premises and cloud platforms. The ideal candidate brings strong troubleshooting ability, works well across technical teams, and is committed to improving system performance, compliance, and user support.<br><br>Responsibilities:<br>• Oversee the deployment, configuration, and ongoing support of Windows 10 and Windows 11 endpoints across the organization.<br>• Administer Microsoft Intune to manage device policies, software updates, patching schedules, and compliance standards.<br>• Support Azure-based services with an emphasis on identity management, endpoint administration, and platform security.<br>• Maintain both on-premises Active Directory and Azure AD / Entra ID, including user access, directory synchronization, and account lifecycle processes.<br>• Contribute to security operations by supporting endpoint protection, identity safeguards, and access governance measures.<br>• Manage and support network access control solutions such as Portnox or comparable platforms.<br>• Configure and monitor Azure security and compliance capabilities, including Conditional Access, Defender, security baselines, and policy controls.<br>• Troubleshoot basic network and connectivity issues affecting user access, endpoint communication, and general infrastructure services.<br>• Serve as an advanced escalation resource for technical support issues, delivering effective resolution for complex end-user problems.<br>• Partner with IT, Security, and Infrastructure teams to refine documentation, strengthen operational practices, and improve the overall security posture.
<p>We are looking for an IT Support Engineer to provide advanced technical support for end users and client environments in Savannah, Georgia. This contract-to-permanent position is ideal for someone who enjoys solving complex desktop, system, and network issues while delivering a high standard of service. The person in this role will handle escalated support needs, maintain core IT systems, and contribute to a stable and secure technology environment.</p><p><br></p><p>Key Responsibilities</p><ul><li>Provide Tier 3 technical support across multiple client environments</li><li>Troubleshoot and resolve complex issues related to networking, systems, and infrastructure</li><li>Lead and execute IT installations and deployment projects (network, hardware, cloud, and security)</li><li>Configure and maintain network infrastructure (switches, LAN/WAN, DNS)</li><li>Manage and support VoIP systems and connectivity issues</li><li>Administer and troubleshoot Active Directory environments</li><li>Support Microsoft 365 (Exchange, Teams, SharePoint, user management)</li><li>Maintain and support VMware / virtualized environments</li><li>Implement and maintain IT security best practices</li><li>Collaborate with internal teams and clients to ensure smooth project delivery and support</li></ul><p><br></p>
We are looking for an IT Support Engineer to join our team in Jacksonville, Florida. In this Contract to permanent position, you will play a critical role in delivering technical assistance to end users while ensuring the smooth functioning of hardware, software, and network systems. This role requires a proactive and customer-oriented approach to resolve issues and enhance user experiences.<br><br>Responsibilities:<br>• Provide technical support for desktops, laptops, mobile devices, and business applications, ensuring timely issue resolution.<br>• Diagnose and troubleshoot problems related to Windows/macOS operating systems, Microsoft 365, printers, and other IT systems.<br>• Install, configure, and maintain computer hardware, peripherals, and mobile devices for end users.<br>• Manage and administer user accounts and permissions within Active Directory and Azure AD.<br>• Document support cases, resolutions, and processes in the ticketing system for accurate record-keeping.<br>• Handle onboarding and offboarding processes, including equipment setup and deployment for new and departing employees.<br>• Apply updates, patches, and basic security measures to ensure system integrity.<br>• Collaborate with senior support teams to escalate complex issues and ensure their resolution.<br>• Deliver excellent customer service by communicating technical solutions in a clear and approachable manner.
<p><strong>Technical Support Engineer</strong></p><p>On-site | Austin, TX | Full Time</p><p><br></p><p><strong>Robert Half</strong> is partnering with an Austin-based technology company to hire a Technical Support Engineer. This role will support the organization's technology environment, collaboration platforms, endpoint infrastructure, and workplace technology. It combines hands-on technical support with infrastructure administration, automation, system reliability, and conference room technologies. The ideal candidate is equally comfortable troubleshooting executive support issues, managing workplace technology, improving operational processes, and supporting enterprise systems and cloud platforms.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Provide exceptional technical support for employees, executives, and key stakeholders.</li><li>Support and maintain endpoint devices, collaboration tools, workplace technology, and core business systems.</li><li>Troubleshoot hardware, software, network, and application issues while driving timely resolution.</li><li>Manage conference room, audio/visual, and video conferencing technologies to ensure a seamless user experience.</li><li>Coordinate hardware deployments, repairs, inventory management, onboarding, and offboarding activities.</li><li>Develop and maintain technical documentation, knowledge base articles, and self-service resources.</li><li>Identify opportunities for automation, process improvement, and operational efficiency.</li><li>Partner with infrastructure, security, and business technology teams on projects and strategic initiatives.</li><li>Participate in on-call support and after-hours maintenance activities as needed.</li></ul><p><br></p>
<p><strong>Technical Support Engineer</strong></p><p>On-site | Austin, TX | Contract-to-Hire</p><p><br></p><p><strong>Robert Half</strong> is partnering with an Austin-based technology company to hire a Technical Support Engineer (contract-to-hire). This role will support the organization's technology environment, collaboration platforms, endpoint infrastructure, and workplace technology. It combines hands-on technical support with infrastructure administration, automation, system reliability, and conference room technologies. The ideal candidate is equally comfortable troubleshooting executive support issues, managing workplace technology, improving operational processes, and supporting enterprise systems and cloud platforms.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Provide exceptional technical support for employees, executives, and key stakeholders.</li><li>Support and maintain endpoint devices, collaboration tools, workplace technology, and core business systems.</li><li>Troubleshoot hardware, software, network, and application issues while driving timely resolution.</li><li>Manage conference room, audio/visual, and video conferencing technologies to ensure a seamless user experience.</li><li>Coordinate hardware deployments, repairs, inventory management, onboarding, and offboarding activities.</li><li>Develop and maintain technical documentation, knowledge base articles, and self-service resources.</li><li>Identify opportunities for automation, process improvement, and operational efficiency.</li><li>Partner with infrastructure, security, and business technology teams on projects and strategic initiatives.</li><li>Participate in on-call support and after-hours maintenance activities as needed.</li></ul>
<p>A public-sector organization is seeking an Application Support Analyst to provide day‑to‑day operational support for internal application systems and end‑user technology. This role focuses on maintaining desktop environments, administering third‑party software, supporting business applications, and ensuring reliable operation of computer hardware, peripherals, and operating systems. The position requires a self‑motivated professional who can work independently, manage multiple tasks, and coordinate with external vendors when needed.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Support and maintain a Microsoft‑based desktop environment, including installation, configuration, and troubleshooting of computers, printers, and related peripherals.</li><li>Administer and support vendor‑provided application systems used across the organization.</li><li>Perform operating system installation, configuration, updates, and issue resolution.</li><li>Assist with job scheduling, documentation, and routine operational tasks for application software.</li><li>Provide end‑user support, training, and guidance to ensure effective use of technology resources.</li><li>Install and maintain digital display equipment as needed.</li><li>Utilize scripting tools such as PowerShell to automate tasks and improve efficiency.</li><li>Serve as a liaison between internal teams and external vendors to resolve technical issues.</li><li>Maintain accurate records of work activities using established ticketing and change‑management processes.</li><li>Support organizational needs during emergency situations as part of an emergency‑critical role.</li></ul><p><br></p>
We are looking for a Senior Application Support Engineer to provide advanced application support and technical leadership for critical warehouse and transportation systems in Westerville, Ohio. This Long-term Contract position focuses on maintaining reliable operations, resolving complex incidents, and improving the performance of enterprise applications that support distribution and shipping activities. The role also involves cross-functional collaboration, technical documentation, user guidance, and participation in recovery readiness efforts to help ensure business continuity.<br><br>Responsibilities:<br>• Deliver second-level support for warehouse management and transportation applications, addressing complex issues and restoring service in a timely manner.<br>• Monitor, maintain, and administer Manhattan Active Warehouse Management and related platform components that support receiving, picking, packing, shipping, and labor functions.<br>• Support Centiro and other SaaS-based peripheral solutions by handling configuration updates, integration issues, and outbound shipping workflow troubleshooting.<br>• Provide operational support for associated Windows- and Linux-based systems that interact with core business applications and peripheral technologies.<br>• Investigate application and system problems through log review, data analysis, and root cause identification, and implement corrective actions aligned with development standards.<br>• Partner with frontline support, senior technical teams, and business stakeholders to coordinate escalations, communicate status, and drive issue resolution.<br>• Create and maintain support documentation, procedures, and training materials to improve knowledge sharing and user readiness.<br>• Participate in disaster recovery planning and exercises, and contribute technical leadership during testing and restoration activities.<br>• Assist with software installation, release coordination, and controlled deployment activities across multiple departments and supported solutions.<br>• Develop or enhance technical solutions that improve application stability, team efficiency, and customer service outcomes.
<p><strong>Robert Half</strong> is actively partnering with an Austin-based client to identify a Application Security Engineer <strong>(contract).</strong> In this role, you will will partner with software development, IT, and security teams to identify and mitigate application risks, implement secure development practices, and ensure compliance with cybersecurity standards and best practices. <strong>This role is hybrid in Austin, Tx. </strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Collaborate with development teams to establish and enforce secure coding standards, code review practices, and security-focused testing methodologies.</li><li>Conduct application security assessments, including code reviews, threat modeling, architecture reviews, and vulnerability analysis.</li><li>Develop and maintain application security policies, standards, procedures, and developer guidance materials.</li><li>Identify, prioritize, and coordinate remediation efforts for application vulnerabilities and security risks.</li><li>Monitor compliance with application security requirements, policies, and security tooling across the software development lifecycle.</li><li>Design and implement security controls including authentication, authorization, encryption, data protection, and network security measures.</li><li>Provide security training, awareness, and consultation to software engineering and technology teams.</li><li>Partner with stakeholders to evaluate security risks and integrate security best practices into development and operational processes.</li><li>Prepare security assessment findings, risk reports, and recommendations for leadership and technical teams.</li></ul>
We are looking for an IT Application Support Specialist to provide dependable support for business applications and day-to-day technology needs in Pennsylvania. This contract position offers the potential for a permanent role and is ideal for someone who enjoys resolving technical issues, assisting users, and helping maintain stable system performance across a fast-paced environment. The person in this role will work closely with employees, technical teams, and business partners to address support requests, improve application usage, and contribute to ongoing operational success.<br><br>Responsibilities:<br>• Manage incoming support requests through the ticketing platform and prioritize issues based on business impact and urgency.<br>• Investigate and resolve application and system problems ranging from routine questions to more complex user-reported incidents.<br>• Carry out recurring processing activities for supported applications to help ensure smooth and accurate operations.<br>• Administer user access, permissions, and report availability while maintaining appropriate security controls.<br>• Maintain detailed ticket records, update user information, and document actions taken through final resolution and closure.<br>• Communicate regularly with end users to provide status updates, answer questions, and confirm successful issue resolution.<br>• Identify opportunities to strengthen service delivery and suggest practical updates to workflows or support procedures.<br>• Partner with analysts, developers, and other IT teams on system integration efforts and additional technology-related initiatives as needed.
We are looking for a dedicated Clinical Application Support Specialist to serve as the vital link between clinical operations and technology. In this role, you will support, implement, and optimize clinical software systems to ensure that healthcare professionals have the tools they need to deliver safe, efficient, and high-quality care. This is a contract position based in Albuquerque, New Mexico, offering the opportunity to collaborate with clinicians, IT teams, and vendors in a dynamic healthcare environment.<br><br>Responsibilities:<br>• Troubleshoot and resolve complex issues related to clinical software systems and workflows.<br>• Provide training to clinicians and staff on effective use of clinical applications.<br>• Analyze current workflows and recommend enhancements to improve efficiency and accuracy.<br>• Support provider documentation, dictation, and transcription processes to ensure seamless operations.<br>• Conduct audits to verify data accuracy and ensure compliance with organizational standards.<br>• Maintain up-to-date documentation and create training materials for clinical systems.<br>• Collaborate with IT teams and software vendors to address issues, implement upgrades, and enhance system features.<br>• Communicate system updates, planned downtimes, and resolutions to staff and leadership.<br>• Offer onsite support through regular travel to healthcare facilities.<br>• Participate in a 24/7 on-call rotation to provide timely assistance as needed.
<p>We are looking for an IT Support Specialist to provide onsite technical assistance for a large healthcare organization in Michigan. This contract-to-permanent position is ideal for someone who enjoys solving everyday technology issues while delivering compassionate, high-quality support to staff working in a fast-paced and emotionally sensitive environment. The role focuses on desktop and mobile support, user onboarding, and hands-on troubleshooting across core Microsoft technologies.</p><p><br></p><p>Responsibilities:</p><p>• Provide onsite and remote technical support for end users, resolving routine hardware, software, and access-related issues in a timely manner.</p><p>• Set up and configure workstations, peripherals, and user accounts for new team members, supporting a steady monthly onboarding volume.</p><p>• Troubleshoot Windows-based environments, including Active Directory, Microsoft 365, Exchange Online, and related user access concerns.</p><p>• Assist employees in the field with remote issue resolution and guidance for laptops, mobile devices, and connectivity problems.</p><p>• Support Android phones and iPads by handling setup, basic troubleshooting, and user assistance.</p><p>• Diagnose deskside and network-related issues affecting day-to-day operations and escalate more complex problems when needed.</p><p>• Maintain accurate tracking of equipment and technology assets, including device distribution, recovery, and inventory updates.</p><p>• Deliver responsive, attentive customer service to staff members who may be working under stressful circumstances.</p><p>• Prepare stations and equipment so new and existing team members have reliable access to the tools they need to perform their work.</p>
<p>We are looking for an IT Support Specialist to provide technical support for desktops, laptops, mobile devices, and end users across the organization.</p><p>Responsibilities</p><ul><li>Troubleshoot Windows 10/11 and Microsoft 365 issues</li><li>Create and manage Active Directory user accounts</li><li>Support printers, peripherals, and mobile devices</li><li>Resolve technical issues through a ticketing system</li><li>Perform workstation deployments and upgrades</li><li>Provide remote support to end users</li></ul><p><br></p>
<p>We are looking for a Help Desk/Desktop Support Analyst to provide reliable technical support for end users and workplace technology in Whitesboro, New York. This role focuses on resolving hardware, software, network, and device issues while helping maintain secure and efficient day-to-day IT operations. The ideal candidate brings strong Microsoft environment experience, sound troubleshooting skills, and the ability to support technology used in a manufacturing setting.</p>
<p>Robert Half is seeking a hands-on IT Support Technician to provide onsite support across multiple terminal locations. This role will support end users, desktop and laptop deployments, networking, hardware installations, printers, mobile devices, and day-to-day IT operations in a fast-paced environment where technology uptime directly supports business operations. This is an excellent opportunity for someone with experience supporting operational environments such as logistics, warehousing, manufacturing, transportation, maritime, or distribution organizations.</p><p><br></p><ul><li>Ability to effectively troubleshoot Windows workstation issues, including domain join failures, <strong>network share access issues, and endpoint deployment challenges</strong>. </li><li>Experience supporting <strong>Active Directory</strong>, user provisioning, permissions management, and access control. </li><li>Working knowledge of <strong>basic networking</strong> concepts including <strong>TCP/IP, DNS, DHCP, switches, VPNs, and Wi-Fi troubleshooting</strong>. </li><li>Experience connecting and deploying network-connected devices within enterprise environments. </li><li>Experience utilizing <strong>ITSM tools such as ServiceNow</strong>, including ticket management, incident resolution, documentation, escalation management, and knowledge base maintenance. </li><li><strong>Exposure to virtualized environments</strong> such as VMware, Hyper-V, Citrix, Azure Virtual Desktop, or similar technologies. </li><li>Strong troubleshooting methodology with the ability to communicate technical concepts and resolution steps clearly to both technical and non-technical stakeholders.</li></ul>
<p>We are looking for a Desktop Support Specialist to support a short-term, 1-week Contract assignment in American Fork, Utah. This role will focus on evaluating workstation readiness, standardizing device setups, and improving endpoint compliance across the environment. The position is ideal for a hands-on technician who can work efficiently with Windows systems, domain connectivity, and device management tools while producing clear documentation throughout the engagement.</p><p><br></p><p>Responsibilities:</p><p>• Review more than 100 desktop and laptop systems to capture device specifications, operating system details, configuration health, domain connection status, and management enrollment.</p><p>• Establish and apply a consistent workstation standard to align devices with the approved baseline configuration.</p><p>• Perform Windows 10 to Windows 11 upgrades on compatible hardware and identify systems that do not satisfy upgrade requirements.</p><p>• Connect applicable machines to the corporate domain and verify successful access and policy application.</p><p>• Configure each workstation with the appropriate user or device settings based on the defined standard.</p><p>• Enroll endpoints into Microsoft Intune and confirm devices are properly registered for management.</p><p>• Resolve setup issues and lingering configuration problems identified during earlier support efforts.</p><p>• Maintain accurate records showing each device condition before work begins, after updates are completed, and any exceptions or replacement needs discovered during the project.</p>
<p>We are looking for an experienced Technical Support Analyst to support end users and help maintain stable day-to-day operations for a critical business application in Tallahassee, Florida. This Long-term Contract position is ideal for someone who combines strong customer service with analytical thinking and can work effectively in a fast-paced production support environment. The role focuses on issue investigation, ticket coordination, troubleshooting, and clear communication with users, internal teams, and external vendors.</p><p><br></p><p>Responsibilities:</p><p>• Manage incoming support requests by reviewing, categorizing, and routing incidents based on urgency, impact, and business need.</p><p>• Communicate with users to collect complete issue details, clarify symptoms, and record the operational effect of reported problems.</p><p>• Perform Tier 1 and Tier 2 troubleshooting to resolve common application and technical issues using established support practices and reference materials.</p><p>• Open and coordinate vendor cases for defects or problems that require third-party involvement, ensuring follow-up through closure.</p><p>• Work closely with technical teams, business analysts, infrastructure personnel, and external partners to move issues toward timely resolution.</p><p>• Track incidents throughout the support lifecycle and help maintain compliance with service level expectations.</p><p>• Keep records in the incident management system accurate, current, and detailed to support reporting and knowledge sharing.</p><p>• Create and refine knowledge articles, support documentation, and standard operating procedures to improve consistency and efficiency.</p><p>• Identify repeat incidents, analyze support patterns, and recommend process improvements that reduce disruption and strengthen production support.</p><p>• Assist with release activities, validation efforts, and post-implementation support during phased production rollouts.</p>
We are looking for a Desktop Support Technician to provide hands-on technical support for end users in Moon Township, Pennsylvania. This Long-term Contract opportunity is ideal for someone with strong desktop support experience who can maintain reliable device performance, resolve user issues efficiently, and contribute to a stable IT environment. The role focuses on supporting Windows-based systems, workplace productivity tools, device deployment activities, and core infrastructure needs in a manufacturing setting.<br><br>Responsibilities:<br>• Deliver on-site technical assistance for employees using Windows-based workstations, laptops, and mobile devices.<br>• Prepare, image, configure, and deploy end-user equipment while ensuring devices are ready for business use.<br>• Troubleshoot issues related to Microsoft 365 applications, collaboration platforms, wireless connectivity, and peripheral hardware.<br>• Coordinate hardware refresh efforts, move user data to replacement devices, and assist with software installation and update activities.<br>• Maintain accurate records for company technology assets and support day-to-day device lifecycle management.<br>• Investigate basic network and infrastructure problems and provide support for IT operations within data center environments as needed.<br>• Follow established service management practices for incidents, changes, and recurring technical issues.<br>• Produce and update technical reference materials such as standard operating procedures, support guides, and knowledge base content.
We are looking for a Tech Support Manager to oversee inventory and asset operations for a fast-paced organization in Little Rock, Arkansas. This role is responsible for ensuring equipment, technology, and operational materials are accurately tracked, properly maintained, and available when needed. The ideal candidate brings a strong command of asset control practices, cross-functional coordination, and data-driven decision-making to improve visibility, compliance, and cost efficiency.<br><br>Responsibilities:<br>• Oversee the complete asset and inventory lifecycle, from acquisition and intake through assignment, upkeep, auditing, and final disposition.<br>• Maintain dependable inventory records and provide clear, up-to-date tracking of assets across multiple sites or operational areas.<br>• Perform scheduled counts, reconciliations, and compliance reviews to verify accuracy and address inconsistencies promptly.<br>• Evaluate stock levels and usage patterns to identify shortages, excess supply, and aging or outdated inventory before they impact operations.<br>• Partner with procurement, operations, IT, warehouse teams, and external suppliers to support the timely delivery and deployment of equipment and materials.<br>• Manage company-owned assets such as hardware, tools, technology devices, warehouse equipment, and other operational resources.<br>• Establish and refine inventory control methods, documentation standards, and governance practices to strengthen accountability.<br>• Produce reports and analysis on asset utilization, loss prevention, depreciation, and cost-saving opportunities to support planning and budgeting.<br>• Investigate missing, damaged, or mismatched inventory records and implement corrective actions to reduce future discrepancies.<br>• Administer asset identification processes, including tagging, barcode tracking, serial number management, and supporting documentation.
<p>I am looking for a Software Packaging & Application Lifecycle Engineer to support the packaging, deployment, maintenance, and retirement of applications across an enterprise Windows environment. A true application packaging/deployment person.</p><p>This person will work closely with Desktop Engineering, Infrastructure, Service Desk, application owners, and other IT teams to ensure software is packaged correctly, tested, deployed, patched, and maintained throughout its lifecycle.</p><p>This will be a 6–12-month contract to start, onsite 3 days. </p><p><br></p><p>Key Responsibilities</p><p>Package and deploy applications using Microsoft Intune and MECM/SCCM.</p><p>Create, test, document, and maintain software packages.</p><p>Develop installation, uninstall, detection, and deployment rules.</p><p>Support software deployments through Intune, Company Portal, Microsoft Store, and MECM/Software Center.</p><p>Test applications and deployments across different Windows devices and user scenarios.</p><p>Troubleshoot software installation and deployment issues.</p><p>Support application upgrades, patching, and version updates.</p><p>Work with application owners and vendors to resolve application issues.</p><p>Maintain an inventory of applications and their current versions and support status.</p><p>Help identify outdated, unsupported, or unnecessary applications for retirement.</p><p>Follow established software deployment and lifecycle processes.</p><p>Document application packaging, deployment, and support information.</p><p><br></p>
<p>Robert Half is seeking <strong>Entry-Level IT Support Technician</strong> to join our client's team. This is a great opportunity for a recent college graduate, IT student, or early-career professional looking to build their technical career in a hands-on environment. The ideal candidate is someone who is <strong>eager to learn, comfortable troubleshooting technology, and has a strong customer-service mindset</strong>. You do not need to know everything on day one, we're looking for someone with a solid technical foundation, a willingness to learn, and the tenacity to grow.</p><p><br></p><p>*******This position is ideal for candidates who have recently graduated or are transitioning into their first professional IT role. Internships, school projects, labs, certifications, help desk experience, retail technology support, and other hands-on technical experience are all considered valuable.************</p><p><br></p><p>The environment includes a mix of <strong>Mac and Windows systems</strong>, with Windows making up a significant portion of the support environment.</p><p>Experience with the following technologies is helpful, but <strong>can be trained for the right candidate</strong>:</p><p>· Windows</p><p>· macOS</p><p>· Azure</p><p>· Microsoft Entra ID</p><p>· Okta</p><p>· Single Sign-On (SSO)</p><p>· Microsoft 365</p><p>· Identity and Access Management</p><p>· Hardware/software troubleshooting</p>
<p>Robert Half is seeking an IT Support Specialist for our partner in the Madison area. This role will provide day-to-day technical support to end users, troubleshoot hardware and software issues, and help maintain a reliable technology environment.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Serve as the primary point of contact for IT support requests and track issues through resolution.</li><li>Provide technical support for computers, phones, software, and Microsoft 365 applications.</li><li>Troubleshoot user issues and escalate more complex problems to senior IT staff when needed.</li><li>Maintain accurate hardware and software asset records.</li><li>Assist users with training on software, devices, and technology processes.</li><li>Identify recurring technical issues and recommend longer-term solutions.</li><li>Document troubleshooting steps, resolutions, and procedures for the IT knowledge base.</li><li>Support Windows-based domain infrastructure and virtualization environments.</li><li>Follow established IT, security, and organizational policies and procedures.</li></ul><p><br></p>