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145 results for Desktop Support Analyst jobs

Desktop Support Analyst

Dallas, TX
onsite
Temporary / Contract
27 - 32 USD / Hourly
Robert Half is working with a client in Dallas that needs a contract to permanent Desktop Support Analyst. The ideal candidate will have at least 5 years of experience with end user support including software and hardware. POSITION: DESKTOP SUPPORTLOCATION: PLANO, TXDURATION: 6 MONTH CONTRACTRATE: $27-$32/hr RESPONSIBILITIES<ul><li>Provides end user support to internal staff</li><li>Resolving hardware and software problems</li><li>Install, configure, and troubleshoot software applications,</li><li>Operating systems, and drivers on various devices</li><li>Manage Office 365 accounts, troubleshoot email and collaboration tool issues,</li><li>Perform regular system updates, patches, and antivirus scans to ensure security and performance</li></ul>
2026-09-02T00:00:00Z

Desktop Support Analyst

Dallas, TX
onsite
Temporary / Contract
25 - 30 USD / Hourly
This role is responsible for providing first-line technical support to employees, ensuring timely issue resolution and maintaining high-quality service delivery. The ideal candidate will be experienced in Microsoft 365 administration, account management, and troubleshooting within Windows-based environments. This position requires strong communication skills, attention to detail, and the ability to manage multiple priorities in a fast-paced setting. POSITION: DESKTOP SUPPORT ANALYSTLOCATION: DALLAS, TX (ON-SITE)DURATION: 6 MONTH CONTRACT TO HIREHOURLY RATE: $25 - $30 Responsibilities:<ul><li>Provide first-line technical support via phone, email, and ticketing system, ensuring prompt resolution of IT issues.</li><li>Perform account management tasks including creating and managing user accounts and permissions within Active Directory.</li><li>Administer and troubleshoot Microsoft 365 applications, including license management, email tracing, and email whitelisting.</li><li>Support OneDrive and Azure device enrollment, ensuring proper configuration and connectivity.</li></ul>
2026-09-02T00:00:00Z

Desktop Support Analyst

Nashville, TN
onsite
Temporary / Contract
25 - 30 USD / Hourly
Robert Half is seeking a Contract Desktop Support Analyst to join our client's dynamic IT team. As a Contract Desktop Support Analyst, you will play a crucial role in providing technical support and assistance to end-users, ensuring smooth and efficient operation of desktop systems and software applications. This is a contract position, and the successful candidate will have the opportunity to work with a well-established and respected organization. Key Responsibilities:<ol><li>Technical Support: Provide first-level technical support to end-users, responding to inquiries, diagnosing and resolving hardware and software issues, and escalating more complex problems to the appropriate team.</li><li>Desktop Management: Install, configure, and maintain desktop systems, including operating systems, software applications, and hardware components.</li><li>Hardware Maintenance: Perform hardware troubleshooting and maintenance, including but not limited to desktops, laptops, printers, and peripherals.</li><li>Software Support: Assist users with software-related issues, such as troubleshooting software applications, assisting with installations, and providing guidance on software usage.</li><li>User Training: Conduct user training sessions to enhance end-users' knowledge of software and hardware usage, best practices, and security protocols.</li><li>Documentation: Maintain detailed records of support requests, resolutions, and inventory management to track and report on issues, solutions, and asset management.</li><li>Security: Assist in implementing and enforcing security policies, ensuring the integrity and confidentiality of data.</li><li>Collaboration: Collaborate with IT team members, both on-site and remotely, to resolve complex technical issues and contribute to ongoing IT projects.</li><li>End-User Satisfaction: Continuously strive to enhance the end-user experience by providing excellent customer service and support.</li></ol>
2026-09-01T00:00:00Z

Desktop Support Analyst

Anderson, SC
onsite
Temporary to Hire
24 - 27 USD / Hourly
We are looking for a Desktop Support Analyst to join our IT Services team in Anderson, South Carolina. This onsite, Monday through Friday role is a contract-to-permanent opportunity for a hands-on, detail-oriented individual who enjoys supporting end users and maintaining reliable desktop technology. The position focuses on preparing equipment, resolving technical issues, and keeping hardware and software environments organized and up to date. Responsibilities: • Prepare, install, and maintain desktops, laptops, operating systems, and business software for day-to-day user needs. • Set up new employee equipment, image devices, and coordinate workstation deployments or hardware refreshes for current staff. • Troubleshoot technical problems involving company-issued hardware, software, and desktop applications, delivering timely issue resolution. • Administer support requests through ServiceNow by updating, resolving, or routing tickets based on priority and ownership. • Communicate progress clearly by recording troubleshooting steps, status updates, and final resolutions within assigned tasks. • Provide users with required encryption keys and assist with access-related support when needed. • Monitor desktop environments for required Windows updates and complete routine maintenance activities to keep systems secure. • Track inventory, manage assigned technology assets, and help maintain adequate stock levels for computer-related supplies. • Offer input on replacement or new equipment needs based on support trends, device condition, and operational requirements.
2026-08-26T00:00:00Z

Desktop Support Analyst

Philadelphia, PA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a Desktop Support Analyst to provide hands-on technical support for end users in a healthcare environment in Philadelphia, Pennsylvania. This is a Contract position focused on maintaining reliable workstation performance, resolving desktop-related issues, and delivering responsive support across Windows-based systems. The ideal candidate brings practical experience with hardware troubleshooting, account administration, and desktop imaging while ensuring a smooth day-to-day technology experience for staff. Responsibilities: • Provide technical assistance for desktop computers, workstations, and peripheral devices, diagnosing issues and restoring functionality in a timely manner. • Install, configure, and support Windows 10 systems to ensure consistent performance, security, and usability for end users. • Manage user accounts and access requests within Active Directory, including password resets, permissions updates, and basic account maintenance. • Perform desktop imaging, system setup, and equipment deployment for new and existing employees across the organization. • Troubleshoot hardware-related problems involving PCs, monitors, docking stations, printers, and other end-user equipment. • Document support activities, recurring issues, and resolution steps to improve service efficiency and knowledge sharing. • Coordinate device replacements, software installations, and workstation upgrades in alignment with operational needs. • Escalate complex incidents when necessary and collaborate with broader IT teams to achieve timely resolution.
2026-08-31T00:00:00Z

Desktop Support Analyst

Eden Prairie, MN
onsite
Temporary / Contract
30.4 - 35.2 USD / Hourly
We are looking for a Desktop Support Analyst to deliver dependable technical support for employees in a medical devices environment based in Eden Prairie, Minnesota. This Long-term Contract opportunity is ideal for someone who enjoys resolving endpoint, access, and productivity issues across both office-based and remote users while working within Microsoft-focused environments. The role combines hands-on desktop support with administration of core user technologies, helping maintain a secure and efficient workplace experience. Responsibilities: • Resolve technical issues submitted through the support queue, providing timely assistance to employees working onsite and remotely. • Act as an escalation resource for complex desktop, software, device, and account-related problems that require Level 2 support expertise. • Manage Microsoft 365 user administration tasks, including account provisioning, permissions updates, and routine service maintenance. • Support Exchange Online activities such as mailbox administration, license assignment, and troubleshooting email access issues. • Maintain and troubleshoot Windows endpoints across both newer and legacy operating systems to ensure stable day-to-day performance. • Administer user access and policy settings within Active Directory and Group Policy across a multi-domain environment. • Perform device imaging, deployment, replacement, and lifecycle support for desktops, laptops, and mobile hardware. • Configure and support endpoint security and remote connectivity tools, including multi-factor authentication, identity protection, and secure remote access solutions. • Provide support for conference room technology, printers, mobile devices, and other office systems in coordination with broader IT teams. • Monitor alerts and assist with higher-level systems administration coverage when additional operational support is needed.
2026-09-02T00:00:00Z

Desktop Support Analyst II

Richmond, VA
onsite
Temporary to Hire
27 - 34 USD / Hourly
OverviewWe are seeking a Desktop Support Specialist II to provide advanced technical support for end-user computing environments. This role supports desktops, laptops, printers, collaboration technologies, software applications, and network connectivity. The ideal candidate will have strong troubleshooting skills, experience with endpoint management tools, and a customer-focused approach to IT support.Key ResponsibilitiesTechnical Support<ul><li>Troubleshoot and resolve hardware, software, operating system, printer, and network connectivity issues.</li><li>Provide onsite and remote support for end users and business operations.</li><li>Deploy, configure, maintain, and replace desktops, laptops, peripherals, and software applications.</li><li>Manage endpoint devices using enterprise endpoint management tools.</li><li>Perform patching, security updates, vulnerability remediation, and system maintenance.</li><li>Support meeting room, audiovisual, and collaboration technologies.</li><li>Assist with technology rollouts, upgrades, migrations, and deployments.</li><li>Document incidents, service requests, troubleshooting steps, and technical solutions.</li><li>Collaborate with infrastructure, security, and engineering teams to resolve complex issues.</li><li>Analyze recurring issues and recommend long-term solutions and process improvements.</li></ul>Operations & Service Delivery<ul><li>Manage and prioritize incidents and service requests to meet service level expectations.</li><li>Maintain hardware and software inventories and assist with asset lifecycle management.</li><li>Support enterprise technology projects and operational initiatives.</li><li>Contribute to knowledge sharing, team training, and documentation efforts.</li><li>Participate in on-call and after-hours support as needed.</li></ul>
2026-08-21T00:00:00Z

Desktop Support Technician

Fort Lauderdale, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
Our company is seeking a skilled Desktop Support Technician to provide hands-on technical support for end users in a Windows-based environment. This role is ideal for a technology professional with experience in desktop support, system imaging, hardware deployments, and Microsoft technologies including SCCM and Office 365.The Desktop Support Technician will be responsible for supporting daily IT operations, troubleshooting hardware and software issues, preparing and deploying devices, and ensuring users have reliable access to the tools they need to be productive.Key Responsibilities:<ul><li>Provide desktop support for Windows 10/11 laptops, desktops, and related peripherals</li><li>Perform system imaging, configuration, and deployment of new and replacement devices</li><li>Use SCCM to support software distribution, patching, operating system deployment, and endpoint management</li><li>Troubleshoot and resolve issues related to Office 365, including Outlook, Teams, OneDrive, and other Microsoft applications</li><li>Set up, install, and deploy computer hardware, monitors, docking stations, printers, and mobile devices</li><li>Support user account administration, basic access issues, and workstation configurations</li><li>Diagnose and resolve hardware, software, and connectivity problems in a timely manner</li><li>Document technical issues, resolutions, and deployment activity within the ticketing system</li><li>Assist with equipment inventory management, asset tracking, and refresh initiatives</li><li>Provide excellent customer service and communicate effectively with end users at all levels of the organization</li></ul>
2026-08-27T00:00:00Z

Desktop Support Technician

Delray Beach, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are seeking a Desktop Support professional to provide hands-on technical support across end-user devices, Microsoft environments, and core infrastructure. This role will support daily IT operations including Intune administration, Microsoft 365 support, device imaging, Active Directory user administration, basic network troubleshooting, and entry-level server support.Key Responsibilities<ul><li>Provide desktop and laptop support for end users in onsite and remote environments</li><li>Administer and support Microsoft Intune for device enrollment, configuration, and policy management</li><li>Support the Microsoft 365 environment including Outlook, Teams, OneDrive, and user account issues</li><li>Perform PC imaging, deployment, refreshes, and hardware/software installations</li><li>Manage user accounts, groups, permissions, and password resets in Active Directory</li><li>Troubleshoot basic connectivity issues involving routers, switches, VPNs, and wireless networks</li><li>Assist with basic server support, including monitoring, patching assistance, and routine maintenance</li><li>Respond to tickets, document resolutions, and escalate more complex issues when needed</li><li>Set up and support printers, peripherals, mobile devices, and conference room technology</li><li>Maintain asset inventory and support onboarding/offboarding activities</li></ul>
2026-08-27T00:00:00Z

Desktop Support Technician

Coraopolis, PA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a Desktop Support Technician to provide hands-on technical support for end users in Moon Township, Pennsylvania. This Long-term Contract opportunity is ideal for someone with strong desktop support experience who can maintain reliable device performance, resolve user issues efficiently, and contribute to a stable IT environment. The role focuses on supporting Windows-based systems, workplace productivity tools, device deployment activities, and core infrastructure needs in a manufacturing setting. Responsibilities: • Deliver on-site technical assistance for employees using Windows-based workstations, laptops, and mobile devices. • Prepare, image, configure, and deploy end-user equipment while ensuring devices are ready for business use. • Troubleshoot issues related to Microsoft 365 applications, collaboration platforms, wireless connectivity, and peripheral hardware. • Coordinate hardware refresh efforts, move user data to replacement devices, and assist with software installation and update activities. • Maintain accurate records for company technology assets and support day-to-day device lifecycle management. • Investigate basic network and infrastructure problems and provide support for IT operations within data center environments as needed. • Follow established service management practices for incidents, changes, and recurring technical issues. • Produce and update technical reference materials such as standard operating procedures, support guides, and knowledge base content.
2026-08-31T00:00:00Z

Help Desk/Desktop Support Analyst

Fletcher, NC
onsite
Permanent / Full Time
0 - 0 USD / Yearly
Robert Half is hiring! We are looking for a Help Desk Analyst to provide responsive technical support for employees and onsite operations in Fletcher, North Carolina. This position focuses on resolving IT issues efficiently, supporting end users across core infrastructure services, and collaborating with internal technology teams to maintain dependable day-to-day service. The role also contributes to device management, account administration, and consistent service delivery across a global support environment. Responsibilities:• Respond to support requests and incident tickets promptly, prioritizing issues that affect onsite operations and the broader employee population.• Diagnose and resolve hardware, software, and infrastructure-related problems by working directly with users and partnering with applications and infrastructure teams when needed.• Deliver first- and second-level technical support for essential IT services in line with established service expectations and support procedures.• Administer the complete user account lifecycle, including provisioning, access updates, license assignment changes, and deactivation through Active Directory and Microsoft Entra ID.• Oversee endpoint setup and ongoing device management activities using Microsoft Intune and Windows Autopilot to support secure and efficient deployment.• Follow defined service management practices when handling incidents, requests, and escalations to ensure consistent support delivery.• Coordinate with external vendors and internal IT colleagues to investigate issues and drive timely resolution of more complex technical problems.• Troubleshoot business application and system-related concerns, communicate progress clearly, and provide updates through resolution.• Support global operations by transferring unresolved items across regional teams and assisting with issues from the shared IT queue as required.• Maintain accurate technical documentation, uphold data standards, and recommend process improvements that strengthen operational control.
2026-08-18T00:00:00Z

Help Desk/Desktop Support Analyst

Barefoot Beach, FL
onsite
Temporary to Hire
0 - 0 USD / Yearly
We are looking for a Help Desk/Desktop Support Analyst to join a rental and leasing services organization in Cape Coral, Florida in a contract-to-permanent capacity. This role is suited for a service-oriented IT specialist who can resolve end-user issues efficiently, communicate clearly with employees at all levels, and maintain strong documentation throughout the support process. The position will play a key part in delivering dependable technical assistance, improving the user experience, and supporting day-to-day service desk operations. Responsibilities:• Deliver responsive technical support to employees across the organization, including executive leadership, while maintaining a high standard of service.• Investigate incidents by asking targeted diagnostic questions, identifying underlying causes, and working toward timely resolution of hardware, software, and access-related problems.• Support business applications and core IT environments by addressing user requests, troubleshooting system issues, and providing practical solutions whenever possible.• Record each support interaction with clear, accurate ticket notes so that issue history, actions taken, and outcomes are fully documented.• Translate technical information into straightforward guidance that end users can easily follow when learning systems, tools, or updated procedures.• Participate in user and business testing activities to build familiarity with upcoming enhancements and help prepare for successful adoption.• Share recurring issues, service trends, and improvement opportunities with service desk leadership to strengthen overall support performance.• Assist with operational reporting and daily metric tracking while ensuring requests are handled within established service level expectations.
2026-08-11T00:00:00Z

Help Desk/Desktop Support Analyst

Philadelphia, PA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a Help Desk/Desktop Support Analyst to provide responsive technical support for end users in Philadelphia, Pennsylvania. This Long-term Contract opportunity is ideal for someone who enjoys solving everyday technology issues, delivering excellent customer service, and keeping support requests organized from intake through resolution. The role focuses on assisting users with common desktop, access, and connectivity problems while maintaining accurate records of all service activity. Responsibilities: • Provide remote support to end users by identifying and resolving issues related to software, login credentials, and network connectivity. • Manage incoming service requests by logging details, assigning priority levels, updating ticket status, and ensuring timely follow-up through the ticketing platform. • Perform routine user account support, including password resets and unlocking accounts within Active Directory. • Troubleshoot Microsoft Windows 10 desktop issues and assist users with general system-related problems. • Support users with Microsoft 365 and Google Workspace applications by addressing access and basic functionality concerns. • Assist with multi-factor authentication issues and help users regain secure access to business applications. • Maintain clear and complete documentation for support activities to promote accurate tracking and efficient issue resolution.
2026-08-19T00:00:00Z

Help Desk/Desktop Support Analyst

Beloit, WI
onsite
Temporary to Hire
24.738 - 28.644 USD / Hourly
We are looking for an experienced Help Desk/Desktop Support Analyst to provide on-site technical support for end users in Wisconsin. This contract-to-permanent opportunity is ideal for someone who enjoys resolving day-to-day hardware and software issues, supporting walk-up requests, and keeping workstation environments running smoothly. The role calls for a hands-on, detail-oriented individual who can balance customer service with strong troubleshooting skills across desktop systems, printers, and core Microsoft technologies. Responsibilities: • Deliver in-person technical assistance for employees by addressing walk-up support needs and resolving desktop-related issues in a timely manner. • Diagnose and correct hardware, software, and operating system problems across Windows-based computers and peripheral devices. • Prepare, configure, and deploy desktop and laptop systems for new and existing users, including imaging and workstation setup. • Support Zebra printer functionality by identifying issues, troubleshooting problems, and coordinating solutions to minimize downtime. • Manage incoming service desk requests, document work performed, and provide updates through the ticketing process. • Administer basic user account and access tasks within Active Directory as part of end-user support activities. • Assist with Microsoft Office 365 support by resolving common application, access, and configuration concerns. • Maintain organized workstation standards and ensure devices are properly configured for business use.
2026-09-04T00:00:00Z

Help Desk/Desktop Support Analyst

Appleton, WI
onsite
Temporary to Hire
35 - 42 USD / Hourly
We are looking for an experienced Help Desk/Desktop Support Analyst to support end users and endpoint operations for a construction-focused organization in Appleton, Wisconsin. This contract opportunity with permanent potential is ideal for someone who combines strong technical troubleshooting skills with a service-oriented approach and hands-on experience managing Windows environments. The role will focus on device support, software deployment, patch management, and endpoint administration while contributing to ongoing initiatives that improve security, access controls, and overall desktop performance. Responsibilities: • Deliver day-to-day desktop and help desk support by diagnosing technical issues, resolving user requests, and ensuring a positive support experience. • Administer and support Microsoft endpoint tools, including Intune, to manage devices, enforce policies, and maintain system health across the environment. • Coordinate and execute software deployments through Intune, confirming successful installation and addressing issues that arise during rollout. • Perform Windows patching activities, monitor update compliance, and assist with efforts to modernize and improve patch management processes. • Support Active Directory administration tasks such as user access updates, device-related changes, and basic directory maintenance. • Manage service requests and incident documentation within ServiceNow, keeping tickets current and communicating progress clearly to stakeholders. • Maintain accurate device and asset records through inventory management practices, including endpoint cleanup and lifecycle tracking. • Assist with endpoint privilege management initiatives by supporting approved software access workflows and helping enforce secure installation standards.
2026-08-11T00:00:00Z

Help Desk/Desktop Support Analyst

Taylor, MI
onsite
Permanent / Full Time
60000 - 65000 USD / Yearly
We are looking for an experienced Help Desk/Desktop Support Analyst to support daily technical operations for end users in Taylor, Michigan. This role focuses on delivering responsive desktop support, managing service requests effectively, and maintaining reliable workstation and printer performance across the environment. The ideal candidate brings strong troubleshooting ability, a customer-focused approach, and hands-on experience supporting Windows-based systems and enterprise ticket queues. Responsibilities: • Support the rollout and day-to-day use of an IT ticketing platform, ensuring requests are entered accurately and tracked from intake through closure. • Review incoming incidents and service requests, assign appropriate priority levels, and route issues based on urgency and business impact. • Resolve common technical problems during the initial user contact whenever possible, while forwarding more complex matters to advanced support teams when necessary. • Keep users informed with timely updates, clear status communication, and appropriate follow-up throughout the support process. • Monitor and organize the service queue to maintain response commitments and drive prompt issue resolution. • Install, configure, and troubleshoot network-connected printers and Zebra label printers used in operational settings. • Administer print queues and drivers, and address output or connectivity issues affecting shared printing services. • Diagnose and correct label formatting or template problems within Bartender and related production software. • Prepare, image, deploy, and refresh desktop and laptop systems, including operating system updates, patching, and standard configuration tasks. • Investigate and resolve Windows operating system issues, application errors, peripheral problems, and basic hardware faults for end users.
2026-08-27T00:00:00Z

Help Desk/Desktop Support Analyst

Palo Alto, CA
onsite
Temporary / Contract
40 - 45 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide day-to-day technical support for end users in Palo Alto, California. This Long-term Contract position is ideal for someone who enjoys resolving hardware, software, and access-related issues while delivering responsive service. The role focuses on maintaining a reliable desktop environment, assisting with Windows-based systems, and ensuring support requests are handled efficiently and professionally. Responsibilities: • Provide first-line technical assistance for desktop, laptop, and basic peripheral issues affecting end users. • Diagnose and resolve problems related to Microsoft Windows environments, including Windows 10 system performance and usability concerns. • Manage user account support tasks such as password resets, access updates, and directory-related requests within Active Directory. • Respond to service desk tickets in a timely manner, document troubleshooting steps, and communicate resolution status clearly to users. • Escalate more complex incidents when needed while maintaining ownership of issues through completion. • Assist with workstation setup, software installation, and general configuration to support daily business operations. • Perform routine troubleshooting to identify root causes and restore service with minimal disruption to users.
2026-08-27T00:00:00Z

Help Desk/Desktop Support Analyst

Wilmington, CA
onsite
Temporary to Hire
27.7115 - 32.087 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical support for both IT and operational technology environments in Wilmington, California. This contract position is ideal for someone who enjoys solving end-user issues onsite, maintaining reliable workstation performance, and supporting day-to-day business operations in a logistics setting. The role will work across common enterprise tools and endpoint technologies while delivering responsive service and practical solutions. Responsibilities: • Deliver onsite desktop and help desk support for employees, resolving hardware, software, and access-related issues in a timely manner. • Troubleshoot Windows-based devices and user environments to restore productivity and maintain stable day-to-day operations. • Support both IT and operational technology equipment, helping ensure systems used across the facility remain functional and dependable. • Manage and update service requests through the ticketing system, documenting issues clearly and tracking progress through resolution. • Configure, deploy, and maintain Dell computers and related peripherals for new and existing users. • Administer user accounts, permissions, and basic access support within Active Directory and associated endpoint management tools. • Provide support for Google Workspace applications and assist users with common collaboration, email, and productivity issues. • Use Intune and other management platforms to assist with device setup, policy application, and endpoint support activities.
2026-08-19T00:00:00Z

Help Desk/Desktop Support Analyst

Los Angeles, CA
remote
Permanent / Full Time
70000 - 75000 USD / Yearly
Job TitleIT Support Specialist I / Help Desk/Desktop Support Analyst Company OverviewA leading global professional services organization within the legal industry is seeking a motivated IT Support Specialist to join its growing technology team. Headquartered in Los Angeles, California, the organization is known for delivering high-impact work in complex, fast-paced environments. Its IT division plays a pivotal role in enabling operational excellence and supporting professionals across multiple offices worldwide. Role SummaryThe IT Support Specialist I serves as the frontline point of contact for all technology-related issues, providing timely and effective support to end users in Los Angeles, California and across a distributed environment. This role is critical to maintaining day-to-day operations by resolving technical issues, delivering exceptional customer service, and ensuring seamless access to core business applications and systems. Key Responsibilities<ul><li>Provide first-level technical support via phone, email, and in-person interactions for hardware, software, and connectivity issues</li><li>Troubleshoot and resolve issues related to desktops, laptops, printers, mobile devices, and enterprise applications</li><li>Manage and prioritize support tickets, ensuring timely resolution and accurate documentation</li><li>Escalate complex issues to appropriate teams while maintaining ownership and communication with end users</li><li>Support Microsoft Office applications and Windows operating systems, including performance and connectivity troubleshooting</li><li>Assist with software deployments, system updates, and testing efforts as needed</li><li>Contribute to knowledge base documentation and process improvements</li><li>Maintain a high level of customer service and professionalism in all interactions</li><li>Collaborate with cross-functional IT teams to support ongoing projects and initiatives</li></ul>Compensation & Benefits<ul><li>$75,000, overtime eligible</li><li>Comprehensive benefits package including medical, dental, and vision coverage</li><li>Retirement plan with employer contributions and profit-sharing opportunities</li><li>Paid time off including vacation, sick leave, and personal days</li></ul>Additional Details<ul><li>Hybrid/remote work model after onboarding, with initial onsite training period</li><li>Occasional onsite presence required for key projects and periodic team collaboration weeks</li><li>Opportunities for internal growth and career advancement within the IT organization</li></ul>
2026-09-03T00:00:00Z

Help Desk/Desktop Support Analyst

Newberry, SC
onsite
Temporary to Hire
23 - 25 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to support daily technology operations for a manufacturing environment in South Carolina. This contract opportunity with potential for a permanent role is ideal for someone who enjoys resolving end-user issues, maintaining reliable desktop performance, and delivering responsive technical assistance. The person in this role will provide hands-on support for Microsoft Windows systems, user access needs, and service desk requests while helping keep workplace technology running smoothly. Responsibilities:• Deliver front-line technical support for desktop, laptop, and peripheral issues reported by employees across the site.• Investigate and resolve Microsoft Windows 11 problems related to performance, access, software functionality, and general usability.• Manage incoming service desk requests, document work performed, and provide timely updates through the ticketing process.• Create, modify, and disable user accounts and permissions within Active Directory based on business needs.• Diagnose routine hardware and software issues and apply practical solutions to restore productivity quickly.• Set up, configure, and maintain end-user workstations to ensure consistent operation and compliance with support standards.• Escalate more complex incidents when necessary while coordinating with internal teams to drive issue resolution.• Assist with technical changes, deployments, or support activities tied to desktop environment updates when required.
2026-08-19T00:00:00Z

Help Desk/Desktop Support Analyst

Melbourne, FL
onsite
Temporary to Hire
34.8365 - 40.337 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to join a team supporting modern workplace technologies. This contract-to-permanent position is ideal for someone who enjoys resolving advanced user and infrastructure issues while helping improve hybrid IT environments. The role works across Microsoft 365, Windows systems, identity tools, endpoint management, and core network technologies to deliver reliable support for business operations. Responsibilities: • Act as the primary escalation point for higher-level service desk incidents, driving timely resolution of complex technical problems. • Support and administer core Microsoft 365 services, including collaboration, email, file sharing, and productivity platforms. • Manage identity and access controls through Microsoft Entra ID, multifactor authentication, and conditional access policies. • Maintain endpoint administration solutions such as Microsoft Intune and Windows Autopilot, including device compliance and configuration standards. • Provide support for endpoint protection and security tools, helping safeguard user devices and business data. • Administer Windows Server-based environments, including Active Directory, Group Policy, virtualization, and shared resource services. • Troubleshoot connectivity and infrastructure issues involving firewalls, VPN access, wireless networks, and related network components. • Deliver remote and onsite support for desktops, servers, cloud platforms, and other business-critical technology systems. • Contribute to onboarding efforts, environment assessments, migration activities, and broader infrastructure enhancement projects. • Record technical work clearly in ticketing and documentation systems and collaborate with engineers and architects on more advanced incidents.
2026-08-19T00:00:00Z

Help Desk/Desktop Support Analyst

Lithonia, GA
onsite
Permanent / Full Time
50000 - 60000 USD / Yearly
We are looking for a Help Desk/Desktop Support Analyst to provide dependable onsite technical support for a logistics operation in Georgia. In this role, you will serve as a key resource for employees by resolving everyday technology issues, setting up user equipment, and ensuring a smooth desktop experience across the organization. The ideal candidate brings solid Microsoft 365 and Windows support experience, communicates well with users at all levels, and approaches technical challenges with a service-focused mindset. Responsibilities: • Deliver first-line support for desktop hardware, software applications, printers, and other employee technology tools. • Diagnose and resolve issues involving Microsoft 365, Windows operating systems, and general end-user computing environments. • Assist with the operation and basic support of virtual machines, including work within Hyper-V-based environments. • Prepare, configure, and deploy workstations while setting up user access and accounts for new or existing employees. • Monitor and address service desk requests in a timely manner, prioritizing incidents to minimize disruption to business operations. • Route more advanced or specialized technical problems to senior IT team members when additional expertise is required. • Provide clear, detail-focused assistance to staff across the business, including senior leadership and executive-level users. • Perform foundational troubleshooting related to network connectivity, computer hardware, and system performance issues. • Maintain accurate records of support activity, documenting reported issues, actions taken, and final resolutions.
2026-08-12T00:00:00Z

Help Desk/Desktop Support Analyst

Milwaukee, WI
onsite
Temporary / Contract
22.8 - 26.4 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical support for employees in Milwaukee, Wisconsin. This Long-term Contract position is ideal for someone who enjoys solving day-to-day technology issues, keeping equipment records organized, and creating a smooth experience for new hires and departing staff. The role blends hands-on desktop support, asset coordination, and user assistance, requiring strong communication, attention to detail, and a customer-focused approach. Responsibilities: • Provide front-line support for hardware, software, printer, network, and mobile device issues, ensuring employees receive timely and effective assistance. • Record incidents, troubleshooting steps, and outcomes in the ticketing system to maintain clear and accurate support documentation. • Set up, configure, test, and deploy desktops, laptops, and mobile devices for employees while confirming readiness before delivery. • Maintain up-to-date asset records by tracking equipment assignments, serial numbers, tags, locations, and related documentation. • Conduct inventory checks and support reporting activities to improve visibility into device usage, stock levels, and overall asset status. • Coordinate device moves, replacements, repairs, upgrades, and retirement activities while working with vendors and service providers as needed. • Support onboarding by preparing user accounts, workstations, software access, and mobile devices, and by helping new employees get started with their technology. • Manage offboarding tasks by collecting assigned equipment, wiping and decommissioning devices, revoking access, and handling mobile line changes in line with security requirements. • Escalate advanced technical problems when necessary and follow through to help ensure issues are resolved completely and on schedule.
2026-08-28T00:00:00Z

Help Desk/Desktop Support Analyst

Holland, MI
onsite
Temporary / Contract
27.7115 - 32.087 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to support day-to-day technology needs for a manufacturing environment in Holland, Michigan. This Long-term Contract position focuses on preparing end-user equipment, supporting workstation readiness, and resolving common desktop issues so employees can work efficiently. The role is well suited to someone who enjoys hands-on technical work, organized asset handling, and responsive user support in a fast-paced setting. Responsibilities: • Prepare laptops for deployment by imaging or building devices and verifying that required company applications are installed and ready for use. • Receive newly delivered hardware, organize equipment into inventory, and distribute assigned assets to employees as needed. • Process returned devices by evaluating condition, identifying technical issues, cleaning equipment for redeployment, or coordinating disposal when items are no longer usable. • Set up employee work areas by installing IT hardware, mounting monitors, and arranging cabling neatly to support a functional workspace. • Provide front-line support for endpoint problems, including diagnosing and resolving issues related to Windows 10 and Microsoft Office applications. • Track and update support activity through service desk tickets to maintain accurate records and timely resolution of requests. • Assist with basic account and access-related tasks within Active Directory as part of end-user support activities.
2026-08-12T00:00:00Z

Help Desk/Desktop Support Analyst

Dearborn, MI
onsite
Temporary to Hire
26.6 - 30.8 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to support end users in a fast-paced environment. This contract position with potential for a permanent role is suited for someone who combines strong technical troubleshooting ability with a clear, approachable communication style. The ideal candidate can confidently resolve desktop and access issues, assist a wide range of users including leadership, and contribute to a dependable day-to-day support experience. Responsibilities:• Deliver hands-on and remote support for desktop, laptop, and peripheral issues, ensuring users can work effectively with minimal disruption.• Troubleshoot problems involving Windows systems, Microsoft 365 applications, and everyday end-user technology needs.• Manage user accounts, permissions, and access requests across Active Directory and Azure Active Directory environments.• Support collaboration and file-sharing tools such as SharePoint, OneDrive, and Microsoft Teams by resolving access, sync, and usability issues.• Diagnose and address printer-related incidents, including connectivity, configuration, and general hardware support.• Prepare and deploy laptops using imaging tools such as SmartDeploy while maintaining device readiness for new and existing employees.• Track, update, and resolve service desk tickets with clear documentation, timely follow-through, and a customer-focused approach.• Provide effective support to employees at all levels, including executive users, while communicating technical information in an easy-to-understand way.
2026-08-19T00:00:00Z