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6 results for Help Deskdesktop Support Analyst in Ladera Ranch, CA

Help Desk/IT Support
  • Del Mar, CA
  • onsite
  • Temporary / Contract
  • 30.875 - 35.75 USD / Hourly
  • We are looking for a dependable Help Desk/IT Support specialist to provide hands-on technical assistance for a government organization in California. This Long-term Contract position will support employees with day-to-day IT needs, including account administration, workstation setup, and responsive issue resolution in a primarily onsite environment. The role is well suited for someone who enjoys delivering strong customer service, learning quickly, and contributing across a broad range of desktop and infrastructure support tasks.<br><br>Responsibilities:<br>• Deliver front-line technical support to staff by diagnosing and resolving hardware, software, and access-related issues in a timely manner.<br>• Set up new employees for success by preparing devices, creating profiles, provisioning accounts, and ensuring smooth onboarding and offboarding activities.<br>• Administer user access within Active Directory and Microsoft 365, including password resets, account maintenance, and permission updates.<br>• Monitor and respond to service desk requests, manage ticket flow effectively, and maintain clear communication with end users throughout issue resolution.<br>• Provide onsite desktop support for Windows-based systems, printers, and other end-user technology across the organization.<br>• Assist with basic networking and server-related support needs, escalating more complex issues when necessary.<br>• Support technology readiness for meetings and occasional council sessions by helping ensure equipment and connectivity function properly.<br>• Partner with the IT Manager during knowledge transfer to maintain continuity of support while covering the leave period.
  • 2026-09-22T00:00:00Z
IT Support Technican
  • San Diego, CA
  • onsite
  • Temporary / Contract
  • 28 - 35 USD / Hourly
  • <p>We are seeking a customer-focused <strong>IT Support Technician</strong> to provide technical support for hardware, software, mobile devices, and network-related issues. This role will support end users in Windows and Mac environments, resolve technical problems, manage IT equipment, and deliver excellent customer service. This role is based in <strong>San Marcos, CA</strong></p><p><br></p><p>Key Responsibilities</p><ul><li>Provide desktop, laptop, mobile device, and application support to end users.</li><li>Troubleshoot and resolve hardware, software, printer, and network connectivity issues.</li><li>Install, configure, and maintain Windows and Mac systems.</li><li>Manage user accounts, passwords, and access permissions within Microsoft 365, Active Directory, and related platforms.</li><li>Document, track, and resolve support requests through a ticketing system.</li><li>Deploy and image computers, set up workstations, and maintain IT asset inventory.</li><li>Support Microsoft 365 applications, including Outlook, Teams, OneDrive, and SharePoint.</li><li>Escalate complex issues to appropriate IT teams when necessary.</li><li>Create and maintain technical documentation and user guides.</li></ul><p><br></p>
  • 2026-10-10T00:00:00Z
Identity & Access Management Analyst
  • San Diego, CA
  • onsite
  • Temporary / Contract
  • 37 - 41 USD / Hourly
  • We are looking for an experienced Identity &amp; Access Management Analyst to support a long-term contract opportunity within the insurance industry in San Diego, California. This role focuses on strengthening identity governance, improving access controls, and advancing secure authentication practices across cloud and enterprise environments. The ideal candidate will bring deep expertise in access lifecycle management, compliance-driven security operations, and modern identity platforms while working closely with technical and business teams to protect organizational assets.<br><br>Responsibilities:<br>• Shape and enhance the identity and access management program by developing effective governance practices, standards, and control measures.<br>• Oversee user access throughout the full identity lifecycle, including new employee setup, role changes, internal transfers, and separation activities.<br>• Create and refine role-based access structures that align permissions with business needs and least-privilege security expectations.<br>• Coordinate recurring access reviews, entitlement certifications, and audit support activities to maintain regulatory and internal compliance.<br>• Partner with application owners, security teams, and business stakeholders to define access models and resolve complex authorization issues.<br>• Advance automation efforts for provisioning, deprovisioning, and access requests through APIs, scripting, and workflow-based solutions.<br>• Support integrations across Microsoft Entra ID, Okta, and connected cloud, SaaS, and on-premises applications to improve identity services.<br>• Contribute to privileged access controls, authentication enhancements such as SSO and MFA, and broader Zero Trust security initiatives.<br>• Provide operational reporting, risk metrics, and technical guidance while mentoring team members and supporting IAM-related projects from planning through delivery.
  • 2026-09-29T00:00:00Z
IT Analyst
  • Fountain Valley, CA
  • onsite
  • Temporary / Contract
  • 30 - 35 USD / Hourly
  • <p>Robert Half is seeking an experienced IT Analyst to support approximately 300 employees across seven locations in an all-Windows environment consisting of roughly 350 computers. This is a hands-on, support-focused role with a strong emphasis on Microsoft Intune, endpoint management, desktop support, and help desk operations.</p><p><br></p><ul><li>Provision, configure, and deploy Windows desktops and computers using Microsoft Intune.</li><li>Package, configure, test, and deploy applications through Intune.</li><li>Create, configure, and maintain Intune device policies and endpoint management settings.</li><li>Deploy and manage printers across user devices through Intune.</li><li>Administer mobile device management (MDM), including device enrollment, configuration, and policy enforcement.</li><li>Troubleshoot hardware, software, operating system, application, and endpoint-related issues.</li><li>Respond to service tickets, prioritize requests, and work efficiently to reduce an existing backlog of 100+ tickets.</li></ul><p><br></p>
  • 2026-10-09T00:00:00Z
Business Systems Analyst
  • Suite 2040, CA
  • remote
  • Temporary to Hire
  • 50 - 65 USD / Hourly
  • We are seeking a hands-on Senior Business Systems Analyst to support a high-impact enterprise systems initiative centered on ADP WFN deployment and optimization, with integration touchpoints across NetSuite ERP and Concur. This is a fully remote, contract opportunity with strong potential to convert to a contract-to-permanent role. <br> This position is ideal for a systems detail oriented who thrives in a lean environment, can work independently, and is comfortable owning the full lifecycle of business systems work—from discovery and process mapping through configuration, testing, documentation, training, and go-live support. This is not a pure project management or oversight role; we are looking for someone who is willing to roll up their sleeves and execute. <br> Key Responsibilities Lead business systems analysis for the Concur deployment, including requirements gathering, current-state and future-state process mapping, and configuration validation against business requirements Own the overall test strategy and execution, including test plans, test scripts, UAT coordination, defect tracking and triage, and regression testing through go-live Produce and maintain critical project and operational documentation Support integration testing between Concur and NetSuite, as well ADP WFN Partner closely with IT and Finance stakeholders to translate business requirements into system configuration and validated test coverage Perform hands-on configuration work directly within supported systems Drive change management activities, including stakeholder support and end-user training Ensure systems and changes align with compliance, audit, and control requirements, including SOX-related considerations
  • 2026-09-24T00:00:00Z
IAM Analyst
  • San Diego, CA
  • onsite
  • Temporary / Contract
  • 37 - 40 USD / Hourly
  • <p>EMAIL: VALERIE.MONTOYA@RHT(.COM) for immediate consideration</p><p><br></p><p>Robert Half is seeking an IAM Analyst to support day-to-day identity and access management operations across the organization. This role will focus on user provisioning and deprovisioning, access requests, SSO administration, RBAC, audit support, and identity-related ServiceNow requests. The ideal candidate will have experience with Okta and/or Microsoft Entra ID (Azure AD), access management processes, and supporting compliance and security initiatives.</p><p><br></p><p>This is a 12 month assignment</p>
  • 2026-09-30T00:00:00Z