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8 results for Desktop Support Engineer in Jacksonville, FL

Application Support Engineer

Jacksonville, Florida
onsite
Permanent / Full Time
70000 - 80000 USD / Yearly
We are looking for an Application Support Engineer to provide hands-on support for enterprise Windows environments and help maintain secure, reliable technology operations in Jacksonville, Florida. This role focuses on endpoint administration, identity services, and security tools across both on-premises and cloud platforms. The ideal candidate brings strong troubleshooting ability, works well across technical teams, and is committed to improving system performance, compliance, and user support. Responsibilities: • Oversee the deployment, configuration, and ongoing support of Windows 10 and Windows 11 endpoints across the organization. • Administer Microsoft Intune to manage device policies, software updates, patching schedules, and compliance standards. • Support Azure-based services with an emphasis on identity management, endpoint administration, and platform security. • Maintain both on-premises Active Directory and Azure AD / Entra ID, including user access, directory synchronization, and account lifecycle processes. • Contribute to security operations by supporting endpoint protection, identity safeguards, and access governance measures. • Manage and support network access control solutions such as Portnox or comparable platforms. • Configure and monitor Azure security and compliance capabilities, including Conditional Access, Defender, security baselines, and policy controls. • Troubleshoot basic network and connectivity issues affecting user access, endpoint communication, and general infrastructure services. • Serve as an advanced escalation resource for technical support issues, delivering effective resolution for complex end-user problems. • Partner with IT, Security, and Infrastructure teams to refine documentation, strengthen operational practices, and improve the overall security posture.
2026-09-09T00:00:00Z

IT Support Engineer

Jacksonville, Florida
onsite
Temporary to Hire
0 - 0 USD / Yearly
We are looking for an IT Support Engineer to join our team in Jacksonville, Florida. In this Contract to permanent position, you will play a critical role in delivering technical assistance to end users while ensuring the smooth functioning of hardware, software, and network systems. This role requires a proactive and customer-oriented approach to resolve issues and enhance user experiences. Responsibilities: • Provide technical support for desktops, laptops, mobile devices, and business applications, ensuring timely issue resolution. • Diagnose and troubleshoot problems related to Windows/macOS operating systems, Microsoft 365, printers, and other IT systems. • Install, configure, and maintain computer hardware, peripherals, and mobile devices for end users. • Manage and administer user accounts and permissions within Active Directory and Azure AD. • Document support cases, resolutions, and processes in the ticketing system for accurate record-keeping. • Handle onboarding and offboarding processes, including equipment setup and deployment for new and departing employees. • Apply updates, patches, and basic security measures to ensure system integrity. • Collaborate with senior support teams to escalate complex issues and ensure their resolution. • Deliver excellent customer service by communicating technical solutions in a clear and approachable manner.
2026-09-16T00:00:00Z

Help Desk Support Analyst

Jacksonville, Florida
onsite
Temporary to Hire
18.2115 - 21.087 USD / Hourly
We are looking for a Help Desk Support Analyst to join a team in Jacksonville, Florida in a contract-to-permanent capacity. This position is ideal for someone who combines hands-on technical support experience with strong analytical thinking and careful documentation practices. The role focuses on resolving service desk issues, identifying underlying causes of recurring problems, and turning technical findings into clear updates that support business decisions. Responsibilities: • Resolve incoming help desk requests by troubleshooting technical issues, documenting findings, and delivering timely support to end users. • Investigate recurring incidents to determine underlying causes and recommend practical corrective actions that reduce repeat issues. • Review technical information and support data to identify trends, exceptions, and opportunities for service improvement. • Maintain accurate ticket records, support notes, and written procedures to ensure clear communication across teams. • Use Excel and data visualization tools to organize large volumes of information and present meaningful insights. • Partner with internal teams, customers, and external contacts to clarify issues, share updates, and support effective problem resolution. • Manage multiple assignments in a fast-paced environment while adjusting priorities based on business needs and ticket volume. • Contribute to a collaborative support environment while also working independently to move issues forward with minimal oversight.
2026-09-09T00:00:00Z

Help Desk Technician

Jacksonville, Florida
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a Help Desk Technician to provide front-line technical support for end users. This contract position focuses on resolving everyday desktop and account-related issues, supporting user onboarding activities, and helping maintain a reliable technology environment. The ideal candidate is comfortable working with Windows-based systems, managing user access, and delivering responsive service with a detail-oriented approach. Responsibilities:• Provide first-level technical assistance for hardware, software, and access-related issues reported by employees• Set up new user accounts, configure system access, and prepare workstations for incoming staff• Support and troubleshoot devices running Microsoft Windows 11 to ensure smooth day-to-day operation• Maintain and update user profiles, permissions, and group access within Active Directory• Respond to service requests in a timely manner and document incidents, actions taken, and resolutions• Guide users through basic troubleshooting steps and escalate more complex issues when needed• Assist with workstation deployment, configuration changes, and general desktop support tasks
2026-08-31T00:00:00Z

IT Support Specialist

Jacksonville, Florida
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for an IT Support Specialist to provide technical support for desktops, laptops, mobile devices, and end users across the organization.Responsibilities<ul><li>Troubleshoot Windows 10/11 and Microsoft 365 issues</li><li>Create and manage Active Directory user accounts</li><li>Support printers, peripherals, and mobile devices</li><li>Resolve technical issues through a ticketing system</li><li>Perform workstation deployments and upgrades</li><li>Provide remote support to end users</li></ul>
2026-09-17T00:00:00Z

Software Engineer

Jacksonville, Florida
onsite
Permanent / Full Time
145935 - 175000 USD / Yearly
Position SummaryThe Sr. Hardware Engineer Lead provides technical leadership in the design, development, and support of embedded electronic products across the full product lifecycle. This role leads hardware development, product improvements, and cross-functional collaboration to ensure products are reliable, manufacturable, compliant, and well supported through production.Key Responsibilities<ul><li>Lead embedded hardware design from concept through production, including circuit design, component selection, prototyping, validation, documentation, and product release.</li><li>Design and review analog, digital, mixed-signal, power, sensor, wireless, and microcontroller-based hardware, including schematics and PCB layouts.</li><li>Oversee prototype bring-up, testing, debugging, root cause analysis, and design validation.</li><li>Support production and existing products through troubleshooting, engineering changes, yield improvement, and defect reduction.</li><li>Partner with Supply Chain and Procurement on component availability, alternate sourcing, obsolescence, and cost reduction.</li><li>Act as a senior technical escalation point for complex product, manufacturing, and field issues.</li><li>Work with Quality on design controls, documentation, CAPA, configuration management, ISO requirements, and product certifications.</li><li>Mentor engineering team members through technical guidance, design reviews, best practices, and cross-training.</li><li>Collaborate with Firmware, Mechanical, Manufacturing, Quality, Supply Chain, Technical Support, and Operations to drive successful product development and support.</li></ul>
2026-09-03T00:00:00Z

Software Developer

Jacksonville, Florida
onsite
Temporary / Contract
51.4615 - 59.587 USD / Hourly
We are looking for a Software Developer to join a team in Jacksonville, Florida on a Long-term Contract basis. This role is suited to someone who enjoys building and improving business applications through hands-on development across modern .NET and front-end technologies. The position calls for strong problem-solving ability, careful attention to code quality, and a practical approach to delivering reliable solutions for both desktop and mobile users. Responsibilities: • Design and maintain database structures that support application performance, scalability, and long-term usability. • Develop, troubleshoot, and refine complex stored procedures, triggers, and data queries to ensure dependable system behavior. • Analyze query efficiency and improve existing code to strengthen performance and responsiveness. • Build and enhance application features using C#, .NET technologies, Angular, TypeScript, and related web development tools. • Investigate defects, resolve technical issues, and complete thorough unit testing to validate application functionality. • Apply established coding guidelines and secure development practices throughout the software lifecycle. • Contribute technical insight during troubleshooting and solution planning by combining analytical thinking with effective time management. • Complete assigned development tasks independently on smaller initiatives while aligning work with team direction and business goals.
2026-09-16T00:00:00Z

Mobile Developer

Jacksonville, Florida
onsite
Permanent / Full Time
0 - 0 USD / Yearly
We are looking for an experienced Mobile Developer to create and support Android-based payment applications in Jacksonville, Florida. This position focuses on building dependable, secure mobile solutions that connect with payment devices and related hardware while delivering a strong user experience. The role works closely with cross-functional teams to develop production-ready software, resolve technical issues, and contribute to ongoing product improvement. Responsibilities: • Build, enhance, and maintain Android payment applications from initial development through testing, deployment, and ongoing support. • Develop application functionality using Java and Kotlin within the Android ecosystem, incorporating specialized payment software libraries as needed. • Connect mobile applications with payment-related hardware such as card readers, input devices, printers, scanners, and other supported peripherals. • Partner with product, quality assurance, design, and engineering teams to deliver well-designed features and reliable releases. • Investigate software issues, identify root causes, and implement effective fixes to improve stability and performance. • Prepare and update technical documentation to support development, troubleshooting, and long-term maintenance. • Apply best practices to ensure applications meet expectations for security, scalability, reliability, and maintainability. • Contribute to timely delivery of high-quality software by supporting continuous improvement in performance and user experience.
2026-09-09T00:00:00Z