<p>We are seeking a motivated and detail-oriented <strong>Customer Service Representative</strong> to join our team on a<strong><u> contract-to-hire basis in Dallas, TX</u></strong>. The ideal candidate will handle sales orders, purchase orders, and execute comprehensive order management tasks. This position requires strong organizational skills, excellent communication, and a commitment to delivering exceptional customer service.</p>

<p><strong>Key Responsibilities</strong>:</p><ul><li><strong>Order Management</strong>: Manage and track sales orders and purchase orders from initiation to completion, ensuring accurate processing and timely delivery.</li><li><strong>Customer Support</strong>: Serve as the first point of contact for customers, addressing inquiries about orders, products, and services while maintaining a high standard of professionalism and customer satisfaction.</li><li><strong>Sales Orders Handling</strong>: Process, validate, and oversee execution of sales orders while coordinating with relevant internal teams.</li><li><strong>Purchase Orders Handling</strong>: Verify and manage incoming purchase orders, ensuring all details are accurate and compliant with company policies.</li><li><strong>Communication</strong>: Liaise between customers, internal departments, and suppliers to resolve issues or discrepancies related to orders.</li><li><strong>Problem Solving</strong>: Proactively identify and resolve any challenges in the order process, minimizing disruptions and escalating complex issues where necessary.</li><li><strong>Documentation</strong>: Maintain accurate records of orders, correspondence, and other relevant information, ensuring data integrity and compliance.</li><li><strong>Order Status Updates</strong>: Communicate timely updates to customers regarding order status, shipment tracking, and changes.</li></ul><p><br></p><p><strong>Required Skills and Competencies</strong>:</p><ul><li><strong>Customer Service Expertise</strong>: Minimum [Specify Years] experience in customer service roles managing orders (sales/purchase).</li><li><strong>Detail-Oriented</strong>: Strong organizational skills with a sharp eye for detail to ensure order accuracy.</li><li><strong>Communication Skills</strong>: Exceptional verbal and written communication; ability to interact effectively with customers, suppliers, and internal teams.</li><li><strong>Problem-Solving</strong>: Demonstrated ability to resolve order management issues in a proactive and efficient manner.</li><li><strong>Technical Skills</strong>: Proficiency with order management software and systems; familiarity with CRM tools is a plus.</li><li><strong>Multi-Tasking</strong>: Proven ability to handle multiple tasks simultaneously in a fast-paced environment while maintaining focus.</li></ul><p><br></p>

<h3 class="rh-display-3--rich-text">TalentMatch^®</h3> <p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.</p>