<p>We are looking for a dedicated Service Coordinator to join our team in Saint Paul, Minnesota. This contract to permanent position offers an opportunity to play a vital role in providing outstanding customer service and operational support. The ideal candidate will have excellent organizational skills and a proactive approach to managing service schedules and administrative tasks.</p><p><br></p><p>Responsibilities:</p><p>• Generate service purchase orders and oversee emergency service orders, including dispatch and follow-up.</p><p>• Coordinate with city officials to manage service permits, schedule inspections, and maintain accurate permit logs.</p><p>• Upload necessary reports to municipal and third-party platforms.</p><p>• Collaborate with field personnel, fitters, and project managers to ensure timely dispatch of jobs and effective communication.</p><p>• Process weekly payroll and ensure compliance with established procedures.</p><p>• Organize resources for service jobs, including ordering equipment, scheduling subcontractors, and obtaining purchase orders.</p><p>• Support the prioritization of service calls by working closely with the Service Management team.</p><p>• Handle invoices in alignment with standard billing practices and assist with miscellaneous administrative tasks as needed.</p><p>• Maintain the service scheduling board and facilitate seamless communication between teams.</p>
<p><strong>Job Title: Account Coordinator</strong></p><p><strong>Position Overview:</strong></p><p>The Account Coordinator will work closely with both the sales and account management teams to support the end-to-end client lifecycle, including opportunity creation and finalization in the CRM, assisting with proposal preparation, and processing purchase and change orders. This role requires a strong understanding of administrative tasks in sales operations and the ability to ensure seamless workflow across accounts.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Assist in creating, managing, and closing opportunities within the CRM system.</li><li>Support proposal development, including gathering required documentation and coordinating input from relevant teams.</li><li>Process purchase orders and change orders, ensuring all documentation meets company and client requirements.</li><li>Maintain accurate client and account records; update CRM and internal systems regularly.</li><li>Collaborate cross-functionally with sales, account managers, and other support teams to deliver timely and high-quality client service.</li><li>Monitor the status of active projects and communicate updates to stakeholders as needed.</li><li>Prepare and track various sales documentation, reports, and correspondence.</li></ul><p><strong>Qualifications:</strong></p><ul><li>Demonstrated experience in an administrative, sales support, or account coordination role.</li><li>Strong organizational and communication skills, with an ability to manage multiple tasks and deadlines.</li><li>Familiarity with CRM platforms (e.g., Salesforce, HubSpot, or similar) is preferred.</li><li>Proficient in Microsoft Office Suite (Word, Excel, Outlook) or equivalent productivity tools.</li><li>Attention to detail and problem-solving mindset.</li><li>Ability to work effectively in a fast-paced, team-oriented environment.</li></ul>
We are looking for an organized and detail-oriented receptionist to join our team in Clayton, Missouri. In this role, you will serve as the first point of contact for visitors and callers, providing excellent customer service and managing essential administrative tasks. This position offers an opportunity to contribute to a collaborative and welcoming office environment.<br><br>Responsibilities:<br>• Greet visitors warmly and assist them with inquiries or directing them to appropriate personnel.<br>• Handle incoming calls using a multi-line phone system, ensuring efficient call routing and message-taking.<br>• Maintain the reception area to ensure a clean and detail-oriented appearance.<br>• Manage and distribute incoming mail and packages to the correct recipients.<br>• Provide administrative support to the team, including scheduling meetings or organizing files.<br>• Assist with basic office tasks such as photocopying, data entry, and maintaining supplies inventory.<br>• Coordinate with other departments to ensure smooth communication and workflow.<br>• Address client and staff inquiries promptly and with attention to detail.<br>• Support the team in various tasks as needed to ensure operational efficiency.
<p>Robert Half is seeking a candidate for a role involving a mixture of manufacturing, customer service, and supply chain/logistics in the manufacturing industry! This role serves as a key technical liaison between customers, vendors, and internal teams. The ideal candidate is detail-oriented, technically savvy, and experienced in customer service, manufacturing, and quoting processes.</p><p><br></p><p>Key Responsibilities:</p><p><br></p><p>-Serve as the primary point of contact for customer communication.</p><p>-Respond to customer inquiries promptly and accurately via phone and email.</p><p>-Communicate technical information clearly and professionally.</p><p>-Review customer-provided data, assembly drawings, bills of materials (BOM), and related documentation.</p><p>-Address customer manufacturing questions.</p><p>-Process internal quote requests and customer orders.</p>
We are looking for a dedicated Member Services Representative to join our team in St. Paul, Minnesota. This role requires strong communication and organizational skills to provide exceptional service to credit union members. As a long-term contract position, you will play an integral part in maintaining high-quality member experiences while supporting daily operations.<br><br>Responsibilities:<br>• Welcome members and visitors to the branch with a friendly and detail-oriented attitude.<br>• Deliver excellent customer service by addressing inquiries and providing accurate account information.<br>• Represent the credit union in a detail-oriented and approachable manner during all interactions.<br>• Meet or exceed monthly goals established by the credit union.<br>• Conduct research to resolve member issues, including processing transfers, wire transfers, and handling requests for checks or statements.<br>• Respond to inquiries via phone, ensuring prompt and efficient assistance.<br>• Maintain detailed and accurate records of member interactions and transactions.<br>• Collaborate with team members to ensure smooth operations and uphold service standards.<br>• Utilize computer systems proficiently to manage member accounts and perform related tasks.
<p>A well-known credit union is seeking multiple Customer Service Representatives to assist their call center! </p><p><br></p><p>Essential Duties and Responsibilities:</p><p><br></p><p>• Handle a large volume of inbound and outbound telephone calls while providing courteous and personal service. </p><p>• Take ownership of every member interaction supporting first call resolution. </p><p>• Provide accurate, valid and complete information by using the correct procedures and available tools. </p><p>• Follow communication procedures, guidelines and policies. </p><p>• Handle member complaints, providing appropriate solutions. </p><p>• Adhere to established security procedures when verifying members prior to addressing their call. </p><p>• Carefully review member profile on core data and workflow computer system to reference member sales or service records to identify any previous issues that might assist with resolving their call. </p><p>• Analyze member needs, match services and loan products as needed, and promote automated services. Refer new accounts, new suffixes, and complete applications for automated services based on member needs. </p><p>• Provide detailed information to members on all Credit Union promotions and special account offerings.</p><p>• Respond to members’ questions; resolve both financial and non-financial account discrepancies. </p><p>• Update member records with details of the call and the response. </p><p>• Meet specific, measurable service goals and handle multiple call queues. </p><p>• Adhere to and uphold all policies and procedures of the credit union. </p><p>• Correct errors on member’s accounts; calculate penalties and dividends, when required. </p><p>• Review account memos to ensure they are current and applicable.</p>
<p>We are looking for dedicated Customer Service Representatives for a fully onsite position with a medical equipment company. In this role you will be the first point of contact for customers, providing prompt and solution-oriented assistance. You will manage incoming calls, resolve customer issues, and ensure every interaction is positive and productive. This role requires strong communication and organizational skills.</p>
<p>We are looking for a Project Assistant with Customer Service and Administrative experience to join our team in the Mechanicsburg area. In this role, you will be responsible for providing exceptional support to customers, project management, data entry and administrative support. This position requires a motivated and detail-oriented individual who excels in communication and thrives in a dynamic work environment.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly and professionally to customer inquiries.</p><p>• Prepare accurate quotations and process sales orders, purchase orders, and invoices efficiently.</p><p>• Coordinate with suppliers and manufacturers to obtain product details, pricing, and availability.</p><p>• Maintain and update customer records to ensure accurate documentation and seamless follow-up.</p><p>• Perform order entry.</p><p>• Collaborate with manufacturers to expedite orders and meet customer deadlines.</p><p>• Support the sales team by tracking orders, managing delivery schedules, and addressing customer requests.</p><p>• Provide technical support, product recommendations, and detailed information to customers.</p><p>• Handle additional administrative tasks to support both sales and service departments.</p>
<p>We are seeking a <strong>professional and resilient Call Center Specialist</strong> to join a high-volume customer support team in Escondido. This role is ideal for someone who thrives in fast-paced environments, enjoys helping people solve problems, and maintains a calm, professional demeanor under pressure. As a Call Center Specialist, you will be the primary point of contact for customers, managing inbound calls, resolving concerns, and ensuring each interaction reflects a high standard of service. This position requires strong communication skills, attention to detail, and the ability to manage multiple systems while engaging with callers in real time.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Handle a high volume of inbound customer calls daily</li><li>Provide accurate information regarding services, policies, and procedures</li><li>Resolve customer issues and escalate complex matters as needed</li><li>Document call details and resolutions accurately in CRM systems</li><li>Maintain call quality, professionalism, and efficiency standards</li><li>Follow call scripts while adapting to unique customer needs</li><li>Meet performance metrics including call handling time and customer satisfaction</li></ul>
<p>We are looking for a dedicated Call Center Specialist to join our team on a contract basis in Charlottesville, Virginia. In this role, you will provide exceptional customer support and technical assistance to our clients while contributing to the success of the organization. The ideal candidate will thrive in a fast-paced environment, possess excellent problem-solving skills, and demonstrate a proactive approach to resolving issues.</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound calls and assist customers with their inquiries and technical concerns.</p><p>•Assist with administrative, inventory, and data entry based tasks.</p><p>• Identify patterns in recurring technical issues and recommend strategies to address underlying causes.</p><p>• Utilize IT support ticketing systems to track and resolve customer requests efficiently.</p><p>• Ensure a high level of customer satisfaction by providing clear and thorough communication.</p><p>• Collaborate with team members to improve processes and enhance overall support services.</p><p>• Maintain detailed records of customer interactions and solutions provided.</p><p>• Stay informed about updates to software and systems to provide accurate assistance.</p><p><br></p>
<p>A growing company in York, PA is looking for a <strong>Sales Support Staff</strong> member to join their team. This role is perfect for someone who enjoys supporting sales teams, helping customers, and keeping operations running smoothly.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Assist the sales team with order processing, tracking, and follow-up</li><li>Respond to customer inquiries via phone, email, or in-person in a professional and timely manner</li><li>Prepare quotes, proposals, and sales documentation</li><li>Maintain accurate sales records, reports, and customer information in the CRM system</li><li>Coordinate with operations, shipping, and accounting teams to ensure timely delivery of orders</li><li>Support sales team with scheduling appointments, meetings, and client communications</li><li>Monitor inventory and product availability to support customer orders</li><li>Assist with marketing and sales campaigns as needed</li></ul><p><br></p>
<p>We are offering a short-term contract employment opportunity for a Part Time On-Call Receptionist. This position is based in Tysons Corner, Virginia, you will be the first point of contact for clients, ensuring their queries are addressed, and their needs are met with utmost efficiency. Can start immediately </p><p>Responsibilities: </p><p> • Providing top-notch customer service to clients</p><p> • Managing inbound calls and addressing inquiries promptly</p><p> • Assisting concierge support during the holiday's mornings and evenings </p><p> • Use interpersonal skills to create a welcoming and friendly environment for all visitors and staff.</p><p>• Assist in maintaining the office environment, replenishing breakroom and office supplies as needed.</p><p><br></p><p> </p>
We are looking for a dedicated and bilingual Spanish/English Loyalty Services Representative to join our team in Chicago, Illinois. In this role, you will deliver exceptional support to policyholders and other stakeholders while assisting with insurance-related inquiries and processes. This is a long-term contract position that requires a strong customer service focus and the ability to communicate effectively in both Spanish and English.<br><br>Responsibilities:<br>• Provide assistance to policyholders by addressing inquiries, resolving service and claims issues, and explaining the benefits of insurance products.<br>• Handle both inbound and outbound calls with the goal of retaining customers and preventing policy cancellations.<br>• Support the collection process for current and past-due premiums while ensuring compliance with company standards.<br>• Accurately enter and manage data across multiple systems and applications.<br>• Deliver instructions and set clear expectations for policyholders regarding their coverage and policies.<br>• Consistently meet or exceed performance metrics, including quality assurance, call handling time, and customer satisfaction.<br>• Collaborate with team members and leadership to identify process improvements and share constructive feedback.<br>• Conduct needs assessments for policyholders to determine the best solutions for their insurance requirements.<br>• Adapt to various shifts and schedules within the required timeframe to ensure seamless service delivery.<br>• Perform additional duties as assigned to support departmental goals.
<p>We are looking for dedicated Customer Service Representatives for a fully onsite position with a medical equipment company. In this role you will be the first point of contact for customers, providing prompt and solution-oriented assistance. You will manage incoming calls, resolve customer issues, and ensure every interaction is positive and productive. This role requires strong communication and organizational skills.</p>
<p>We're hiring a detail-oriented <strong>Customer Service Representative</strong> to support customer engagement and account management efforts within a growing team. This position offers long-term stability, opportunities to develop your skills, and the chance to be part of a supportive and team-oriented environment. This is a great opportunity for someone who enjoys helping people, solving problems, and is looking for a long-term role with room to grow.</p><p><br></p><p><strong>What You’ll Be Doing:</strong></p><ul><li>Provide excellent customer service via phone, email, and in person</li><li>Respond to customer inquiries, resolve issues, and provide product/service information</li><li>Accurately document all customer interactions in internal systems</li><li>Collaborate with internal teams to ensure customer needs are met</li><li>Handle order entry, account updates, and general administrative support as needed</li><li>Assist with special projects and support team initiatives as assigned</li></ul>
We are looking for a dedicated Service Specialist to join our team in West Henrietta, New York. In this role, you will focus on high-volume outbound calls, connecting with clients who have enrolled in Bill Pay powered by Bill but have not yet registered. You will play a critical role in guiding clients through the registration process, addressing questions, and ensuring they fully understand the product. This is a long-term contract opportunity, ideal for individuals who thrive in dynamic, client-focused environments.<br><br>Responsibilities:<br>• Conduct high-volume outbound calls to assist clients with registration for Bill Pay powered by Bill.<br>• Provide exceptional service and support to clients, addressing questions and resolving issues promptly.<br>• Follow up on outstanding items to ensure completion in line with established service level agreements.<br>• Develop a strong understanding of Paychex products, industry policies, and procedures to better support clients.<br>• Identify areas for improvement within processes and collaborate with leadership to implement changes.<br>• Utilize systems and software tools, including Salesforce and Adobe Flex, to document interactions and manage workflows effectively.<br>• Serve as a mentor to less experienced team members, offering guidance and support.<br>• Accurately input data while maintaining prioritization and organization to meet deadlines.<br>• Monitor and report on metrics to evaluate performance and ensure compliance with company standards.
<p>Robert Half is partnering with a nonprofit client in San Diego to identify a Bilingual Customer Experience Specialist (Spanish/English). This role supports individuals seeking services and resources and plays a key part in delivering compassionate, high-quality customer support within a mission-driven environment.</p><p><br></p><p>This is a contract-to-permanent opportunity offering stability and growth. The position will be fully onsite for the first six months, with a transition to a hybrid schedule (3 days remote, 2 days onsite) thereafter.</p><p><br></p><p>Responsibilities:</p><ul><li>Answer inbound calls in a timely and professional manner, providing accurate information, guidance, and referrals</li><li>Document client interactions clearly and consistently using web-based systems and CRM tools</li><li>Maintain knowledge of programs, services, and community resources to best support clients</li><li>Partner with internal teams to resolve inquiries and ensure appropriate follow-up</li><li>Deliver empathetic and respectful customer service while handling sensitive information</li><li>Utilize call center and CRM platforms to manage workflows efficiently</li><li>Assist with billing and benefits-related tasks as needed, ensuring accuracy</li><li>Support clients in navigating online systems and computer-based applications</li><li>Communicate effectively in both Spanish and English to meet the needs of a diverse population</li><li>Follow call center procedures and utilize systems such as Avaya CMS and Epic</li></ul><p><br></p>
We are looking for a Device Support Specialist to join our team in Coral Springs, Florida. In this role, you will serve as the primary contact for technical support, assisting customers with hardware-related inquiries and troubleshooting. The ideal candidate will have strong technical skills, excellent communication abilities, and a proactive approach to problem-solving. This is a contract-to-permanent position offering an exciting opportunity to work with innovative technologies and collaborate across multiple teams.<br><br>Responsibilities:<br>• Provide technical assistance to customers, addressing inquiries and offering solutions for hardware-related issues.<br>• Assist customers with the installation, configuration, and operation of devices, ensuring optimal performance.<br>• Document customer interactions, track support cases, and ensure timely resolution of issues.<br>• Coordinate the replacement, shipping, and receiving of device components as necessary.<br>• Perform basic testing and functionality checks on returned hardware to identify potential defects.<br>• Update and maintain accurate records in support ticket systems and technical documentation.<br>• Collaborate with engineering teams to conduct product testing and provide feedback for improvements.<br>• Work closely with operations and product management teams to align support efforts with business objectives.<br>• Deliver exceptional customer service by addressing concerns with clarity and professionalism.
<p><strong><u>Account Services Specialist</u></strong> (Customer Service / Account Management)</p><p><em>Direct-Hire / Permanent position</em></p><p>Robert Half contact: <u>Drew.Schroll@RobertHalf com.</u></p><p><br></p><p>*Fully onsite role - 5 days per week in office, 8a-4p schedule*</p><p><br></p><p>The Account Services Specialist will help support the customers of the organization on any pertinent requests and enhance their overall experience. primarily focuses on the development and execution of sales plans, business development, member retention, and relationship building. The Account Services Manager will assist with obtaining feedback, helping prepare for trade shows, and ensuring the accuracy of our CRM.</p><p><br></p><p><strong>RESPONSIBILITIES:</strong></p><p>· Serve as the primary point of contact for inquiries via phone, email, and chat</p><p>· Resolve issues efficiently and professionally, ensuring high satisfaction</p><p>· Softly upsell other opportunities for engagement</p><p>· Maintain accurate records of interactions and transactions in CRM systems</p><p>· Collaborate with internal departments to address customer needs and follow up on outstanding issues.</p><p>· Receive and process incoming quote requests from customer</p><p>· Coordinate quote status information to the external sales team</p><p>· Log, track and follow up on outstanding quotes in accordance with the defined turnaround time</p><p>· Identify process improvements and contribute to the development of best practices</p><p>· Providing exceptional, timely customer service daily</p><p>· Supporting new customer onboarding and training</p><p>· Preparing data driven reports that support securing new members</p><p><br></p><p>Along with a great culture, growth potential, and leadership team to learn from, this position a competitive salary, annual company bonus potential, and great benefits.</p><p><br></p><p>For more information, please email your resume to <u>Drew.Schroll@RobertHalf com. </u></p><p><br></p>
We are looking for an organized and customer-focused individual to join our team as a Greeter in Syracuse, New York. In this long-term contract position, you will play a crucial role in assisting customers by providing guidance and support at one of our key offices. This opportunity offers a chance to work in a dynamic environment where your attention to detail and interpersonal skills will make a meaningful impact.<br><br>Responsibilities:<br>• Welcome and assist customers promptly upon their arrival.<br>• Review and validate customer documents to ensure accuracy and completeness.<br>• Manage the flow of visitors by overseeing the queuing system.<br>• Administer vision tests and record results accurately into the computer system.<br>• Provide guidance to customers on using kiosks for self-service options.<br>• Capture high-quality photos for driver's licenses and other official documents.<br>• Maintain an organized workspace to ensure efficient operations.<br>• Deliver exceptional customer service by addressing inquiries and resolving issues effectively.
We are looking for a Member Services Representative to join our team in Minneapolis, Minnesota. In this role, you will provide exceptional support to members by addressing inquiries related to transportation bookings, benefits, billing concerns, and prescriptions. This is a contract-to-permanent opportunity, ideal for candidates who are passionate about delivering outstanding service in the healthcare industry.<br><br>Responsibilities:<br>• Respond to member inquiries regarding transportation bookings in a timely and detail-oriented manner.<br>• Assist members in understanding and utilizing their healthcare benefits.<br>• Address concerns related to billing and provide accurate information to resolve issues.<br>• Handle prescription-related questions and ensure members receive appropriate guidance.<br>• Triage incoming calls to identify and prioritize urgent matters.<br>• Maintain detailed and accurate records of member interactions.<br>• Deliver exceptional customer service while adhering to company policies and procedures.<br>• Collaborate with team members to ensure efficient handling of member requests.<br>• Utilize computer systems effectively to manage and document member information.
<p>Robert Half is partnering with a mission-driven organization in San Diego to identify a Bilingual Customer Experience Specialist (Spanish/English). This role is ideal for a service-oriented professional who is passionate about supporting diverse communities and delivering compassionate, high-quality customer service.</p><p><br></p><p>This is a contract-to-permanent opportunity with long-term growth potential. The role will be fully onsite for the first six months, transitioning to a hybrid schedule (3 days remote, 2 days in office) thereafter.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Respond promptly and professionally to inbound calls, providing accurate information, resources, and referrals</li><li>Document client interactions thoroughly and consistently in web-based systems and CRM platforms</li><li>Maintain up-to-date knowledge of available programs, services, and community resources</li><li>Collaborate with internal teams to resolve client concerns and ensure timely follow-up</li><li>Deliver exceptional customer service with empathy, professionalism, and cultural sensitivity</li><li>Utilize CRM systems and call center tools to manage customer interactions efficiently</li><li>Support billing and benefits-related functions while ensuring accuracy and compliance</li><li>Assist clients with navigating computer systems and online platforms</li><li>Conduct bilingual communication in Spanish and English to support a diverse client base</li><li>Adhere to call center best practices and procedures, including use of systems such as Avaya CMS and Epic</li></ul><p><br></p>
<p>Are you a bilingual professional with a passion for customer service and problem-solving? Our client in San Diego, CA is seeking a dedicated Spanish Call Center Representative to join their dynamic team. This is an excellent opportunity for someone who thrives in a fast-paced environment and is eager to make a positive impact in a customer support role.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide outstanding customer service to both Spanish and English-speaking clients via phone, email, and chat</li><li>Resolve customer inquiries, issues, and complaints promptly and professionally</li><li>Document all customer interactions accurately in the CRM system</li><li>Collaborate with team members and escalate complex issues as needed</li><li>Maintain knowledge of products, services, and company policies to better assist customers</li><li>Meet or exceed daily performance metrics and quality assurance standards</li></ul><p><br></p>
We are looking for a dedicated Office Assistant to join our team in The Woodlands, Texas. This is a long-term contract position offering a mix of onsite and remote work. The role is ideal for someone who is detail-oriented, organized, and comfortable with client-facing responsibilities.<br><br>Responsibilities:<br>• Assist with client support by managing inquiries and providing attentive customer service.<br>• Distribute incoming and outgoing mail efficiently, ensuring timely delivery.<br>• Organize and scan documents into tax software while maintaining accurate records.<br>• Answer inbound calls and direct them to appropriate staff or departments.<br>• Perform receptionist duties, including greeting visitors and managing a clean workspace.<br>• Handle clerical tasks such as filing, data entry, and maintaining office supplies.<br>• Maintain a high standard of conduct and adhere to business casual dress code during client interactions.<br>• Support efforts to standardize document filing processes for improved efficiency.<br>• Collaborate with team members to take on additional responsibilities as workload increases.
<p>We are looking for a dedicated Department Assistant Receptionist to join our team in Fern Park, Florida. This role involves providing exceptional administrative and clerical support, ensuring smooth daily operations, and delivering excellent customer service. As a vital part of our activity center, you will handle a variety of tasks with attention to detail and professionalism. This is a long-term contract position that offers stability and growth opportunities.</p><p><strong>Hours:</strong> 9:00 AM – 2:00 PM (5 hours daily)</p><p><strong>Responsibilities:</strong></p><ul><li>Answer phones and greet visitors in a professional manner</li><li>Perform word processing, typing, copying, and faxing</li><li>Maintain calendars and schedule meetings</li><li>Coordinate travel arrangements, lunch orders, RSVPs, and mail delivery</li><li>Track expenses and attendance records</li><li>Maintain office cleanliness and organization, including opening/closing tasks</li><li>Monitor and restock office supplies and printer needs</li><li>Coordinate building and equipment maintenance</li><li>Set up and tear down for on-site events</li><li>Provide support to SLT-level executives and below</li><li>May supervise junior clerical staff as needed</li></ul><p><br></p>
