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240 results for Customer Service jobs

Client Service Associate

Foster City, CA
onsite
Permanent / Full Time
80000 - 110000 USD / Yearly
Client Associate / Sr. Client Associate | High-Growth Wealth Management Opportunity $80K–$100K Base + Bonus + Exceptional Benefits Including a jaw-dropping 15% 401(k) contribution on TOTAL compensation — not a match.Looking for more than just another client service role?What if your next move gave you exposure to a nearly $2B book of business, ultra-high-net-worth clients, elite investment professionals, and a clear runway for long-term growth inside one of the most respected names in wealth management?A premier private wealth platform managing $70B+ in client assets is looking for a Client Associate / Sr. Client Associate to join a highly collaborative advisory team supporting sophisticated high-net-worth relationships. This is not a transactional service role—it’s a seat at the table.You’ll become a trusted partner to Wealth Advisors and clients alike, helping drive a world-class client experience while gaining hands-on exposure to investment management, portfolio operations, complex account activity, reporting, and relationship management. Why This Role Stands Out✔ Support an experienced Wealth Advisor team managing nearly $2B AUM across sophisticated client relationships ✔ Join a high-growth office where learning, mentorship, and career progression are strongly encouraged ✔ Work alongside a friendly, highly collaborative bi-coastal team ✔ Beautiful Financial District office and a culture that genuinely invests in its people
2026-05-31T00:00:00Z

Customer Svc Associate

Redmond, WA
onsite
Temporary / Contract
22 - 23 USD / Hourly
The role focuses on preparing shipment materials, organizing boxed items, and maintaining reliable processing throughout the workday in an onsite setting. Responsibilities:• Enter shipment and package information into internal shipping systems with a high level of accuracy.• Prepare box identification tags and apply them correctly so items can be sorted and processed efficiently.• Create shipping requests and generate labels needed for outgoing deliveries.• Review domestic and international address details carefully to help ensure packages are routed properly.• Organize, sort, and stage boxed materials according to shipping instructions and operational priorities.• Handle physical movement of packages and materials, including lifting items up to 50 pounds when needed.• Maintain steady productivity, attention to detail, and consistent attendance throughout scheduled onsite shifts.• Work closely with onsite supervisors to address daily shipping support needs and keep tasks moving on schedule.
2026-05-29T00:00:00Z

Patient Service Representative

Danvers, MA
onsite
Temporary / Contract
19 - 22 USD / Hourly
We are looking for a Patient Service Representative to support a busy healthcare team in Massachusetts. This Long-term Contract position focuses on creating a positive experience for patients by coordinating appointments, handling registration activities, and responding to inquiries with care and attention. The ideal candidate is organized, service-driven, and comfortable managing a high volume of patient interactions in a fast-paced setting. Responsibilities: • Coordinate patient appointments efficiently, ensuring accurate scheduling and timely follow-up for changes or cancellations. • Welcome and assist patients throughout the registration process while confirming demographic and insurance information. • Respond to incoming calls with a courteous, solutions-focused approach and direct inquiries to the appropriate department when needed. • Provide front-line support for patient service needs, helping resolve routine concerns and questions in a detail-oriented manner. • Maintain accurate records in scheduling and registration systems to support smooth daily operations. • Communicate clearly with clinical and administrative teams to help align patient appointments and service requests. • Monitor appointment details closely to reduce errors and improve the overall patient access experience.
2026-06-17T00:00:00Z

Patient Service Representative

Baltimore, MD
onsite
Temporary / Contract
24 - 24 USD / Hourly
We are looking for a Patient Service Representative to support a reimbursement-focused team for a medical device organization in Nottingham, Maryland. This position centers on guiding patients and referral sources through intake, documentation, and coverage verification while delivering a detail-oriented and compassionate experience. The ideal candidate brings prior healthcare-related customer service experience and is comfortable handling high-volume communication, detailed records, and timely follow-up. Responsibilities:• Coordinate incoming patient referrals and intake requests, ensuring all required details are obtained and processed accurately.• Enter and maintain patient demographics, referral information, and service-related documentation in the appropriate systems.• Speak with patients, caregivers, and provider offices to gather missing information and clarify account details.• Review insurance information to confirm eligibility, benefits, and coverage requirements before services move forward.• Place outbound follow-up calls to patients and referral partners to update status, resolve outstanding items, and support next steps.• Deliver attentive customer service by answering questions clearly, addressing concerns promptly, and creating a positive patient experience.• Support patient registration and scheduling-related activities as needed to help maintain efficient service workflows.
2026-06-16T00:00:00Z

Customer Service Representative II

Baltimore, MD
onsite
Temporary / Contract
17.1 - 18 USD / Hourly
We are looking for a detail-oriented Customer Service Representative II to support vehicle intake and records processing for an impound operations team in Baltimore, Maryland. This Contract position is ideal for someone who can balance customer service, documentation accuracy, and careful handling of sensitive vehicle and property information. The person in this role will help maintain organized records, verify incoming documentation, and ensure each vehicle is processed thoroughly and consistently. Responsibilities: • Process incoming vehicle documentation by reviewing, validating, and marking intake records for units received at the impound facility. • Examine police reports and related paperwork to confirm vehicle details, determine the cause of impoundment, and note key location information for tracking purposes. • Inspect vehicles to verify identifying information such as VIN, tag number, make, model, color, year, and mileage, and compare findings against supporting records. • Document vehicle condition by taking photographs, with close attention to any visible damage present at the time of receipt. • Receive and secure vehicle keys, complete key control documentation, and maintain accurate tracking of stored keys. • Remove visible valuables when required, record all personal property, and transfer items to a designated secure storage area using proper chain-of-custody procedures. • Complete inventory and control forms by recording billing details, tow information, storage location, and associated property references, then obtain required signatures for accuracy. • Enter vehicle and property information into the database, upload supporting images, and assemble complete case files for supervisor review. • Label vehicles with tracking identifiers, impound dates, and property references, and maintain a daily log of all vehicles processed. • Communicate potential security concerns, including signs of tampering or unsecured custom equipment, to appropriate personnel and assist with related operational tasks as needed.
2026-06-17T00:00:00Z

Customer Service Representative II

Carlsbad, CA
onsite
Temporary / Contract
25 - 30 USD / Hourly
Are you someone who thrives on solving problems, enjoys digging into technical issues, and takes pride in delivering an exceptional customer experience? We’re partnering with a growing organization looking for a Customer Service Representative II to serve as a trusted resource and brand ambassador for both internal teams and external customers. This is more than just a customer service role—this is your chance to become a go-to expert, helping customers navigate products and systems while ensuring every interaction reflects professionalism, efficiency, and care.What You’ll Be Doing<ul><li>Provide technical support and troubleshooting assistance to customers via phone, email, and internal channels</li><li>Respond to and resolve inquiries from both internal stakeholders and external clients in a timely, knowledgeable manner</li><li>Serve as a brand authority, ensuring consistent messaging and a high-quality customer experience</li><li>Document interactions, cases, and resolutions within the company’s CRM system</li><li>Partner cross-functionally with operations, sales, and technical teams to resolve complex issues</li><li>Utilize ERP and business management systems to track orders, updates, and customer data</li><li>Assist with general office and administrative support as needed</li></ul>
2026-06-16T00:00:00Z

Client Services Specialist

Santa Barbara, CA
onsite
Temporary / Contract
19.7885 - 22.913 USD / Hourly
We are looking for a dedicated Client Services Specialist to join our team in Santa Barbara, California. In this role, you will be responsible for ensuring exceptional customer experiences through effective communication and problem-solving. This is a long-term contract position that offers the opportunity to make a meaningful impact by assisting clients with their needs and concerns. Responsibilities: • Respond promptly and professionally to customer inquiries via phone, email, and other communication channels. • Troubleshoot connectivity issues and provide clear solutions to clients. • Assist customers in navigating multiple browsers and platforms to resolve technical challenges. • Ensure customer success by addressing concerns and resolving issues efficiently. • Maintain detailed records of customer interactions and follow-ups to ensure resolution. • Collaborate with internal teams to improve service delivery and customer satisfaction. • Handle high-volume call center interactions while maintaining a positive and helpful demeanor. • Provide guidance and support to customers regarding company products and services. • Continuously update knowledge of company offerings to deliver accurate information to clients.
2026-06-08T00:00:00Z

Client Services Specialist

Las Vegas, NV
onsite
Temporary to Hire
25 - 28 USD / Hourly
We are looking for a Client Services Specialist to support client service and policy administration activities within the insurance industry in Las Vegas. This contract to permanent opportunity is ideal for someone who enjoys balancing customer communication with detailed operational work in a fast-paced, team-oriented setting. The person in this role will help keep applications moving forward, provide timely updates to clients and carrier partners, and contribute to a positive service experience through accuracy, responsiveness, and professionalism. Responsibilities:• Communicate with clients regularly to share application progress, answer questions, and ensure they remain informed throughout the service process.• Coordinate with insurance carriers to obtain updates, resolve outstanding items, and maintain momentum on pending policy activity within expected timeframes.• Review new leads and application materials carefully, verify completeness and accuracy, and address discrepancies before processing moves forward.• Maintain organized records, update customer and policy information, and track follow-up actions using internal systems and standard office software.• Prepare reports, manage correspondence, and use tools such as Outlook, Word, and Excel to support daily workflow and service reporting.• Respond to client concerns with empathy, offering clear guidance and practical solutions when issues arise.• Adjust to changing business needs by assisting with priority shifts, administrative support tasks, and additional projects assigned by leadership.• Represent the organization in a detail oriented and service-focused manner through dependable communication and strong attention to detail.
2026-06-08T00:00:00Z

Client Service Analyst

San Francisco, CA
onsite
Permanent / Full Time
80000 - 110000 USD / Yearly
Reach out to Michelle Espejo via email or LinkedIn for additional information or questions regarding this listing. Client Service Analyst | Multi Family Office | SF Bay Area Join a specialized family office platform serving ultra-high-net-worth individuals, founders, investors, and multi-generational families. The firm delivers highly tailored solutions across wealth strategy, portfolio management, and family office operations, with a high-touch, relationship-driven model built on discretion and precision. This is a strong opportunity for a client service professional seeking a high-end, entrepreneurial environment with real exposure and long-term growth. The firm offers strong mentorship, direct access to leadership, and clear development paths, within a collaborative, low-ego culture focused on ownership and continuous improvement. The role includes flexible remote work, strong benefits, and unlimited PTO. Responsibilities<ul><li>Support senior team members on client service and operations</li><li>Lead onboarding, including account setup and documentation</li><li>Manage investment ops: private investments, subscriptions, redemptions, portfolio maintenance</li><li>Coordinate tax workflows with external providers</li><li>Process capital calls, wires, and time-sensitive transactions</li><li>Maintain KYC, compliance, and CRM accuracy</li><li>Support reporting, financial admin, and document management</li><li>Liaise with clients and advisors to ensure smooth execution</li><li>Improve processes and support tech-enabled workflows</li></ul>For fastest consideration, reach out to Michelle Espejo via email or LinkedIn.
2026-06-10T00:00:00Z

Customer Support Associate

Reading, PA
onsite
Temporary to Hire
19 - 22 USD / Hourly
🌟 Launch Your Career in Customer Service – Entry-Level Opportunities with Growth! 🌟 Are you a ready to kick-start your professional journey with a company that invests in your future? We’re hiring for Entry-Level Customer Service Representatives at a company that values fresh ideas, a great attitude, and your long-term success. 📍 Location: Reading, PA💼 Type: On-site or Hybrid options available📈 Room to Grow: YES! What You’ll Do:<ul><li>Be the first point of contact for customers—answering questions, solving problems, and creating a positive experience every time</li><li>Learn our products, services, and systems inside and out</li><li>Collaborate with team members to improve processes and customer satisfaction</li><li>Build your communication, problem-solving, and professional skills daily</li></ul>Why You’ll Love It Here:✅ Supportive team and hands-on training✅ Clear career path and promotions from within✅ Management Trainee track available for high-potential team members✅ Competitive pay and benefits✅ A company culture that celebrates fresh perspectives, personal growth, and your whole self
2026-06-09T00:00:00Z

Customer Success Specialist

Omaha, NE
onsite
Temporary / Contract
23.75 - 25 USD / Hourly
We are looking for a Customer Success Specialist to join an insurance organization in Omaha, Nebraska for a Long-term Contract opportunity. This onsite role is suited for a service-focused individual who can handle customer inquiries with care, document interactions accurately, and work across teams to resolve issues efficiently. The position also supports reporting needs, process improvement efforts, and additional operational projects as business needs evolve. Responsibilities:• Respond to customer inquiries by using attentive listening and thoughtful follow-up questions to fully understand and resolve concerns.• Route complex issues to the appropriate teams and coordinate with internal departments to ensure prompt, effective service recovery.• Record customer details, updates, and case activity with accuracy while maintaining current and organized system documentation.• Support timely communication standards and help prepare information used for management reporting and operational analysis.• Identify recurring service challenges and recommend practical improvements that enhance efficiency and the overall customer experience.• Expand working knowledge of company processes and service transactions to provide stronger support across a range of customer needs.• Assist partner teams when needed and contribute to special assignments or short-term projects directed by leadership.• Follow onsite workplace expectations, service procedures, and operational protocols throughout the assignment.
2026-06-14T00:00:00Z

Customer Success Specialist

Rohnert Park, CA
onsite
Temporary / Contract
23 - 27 USD / Hourly
We are looking for a Customer Success Specialist to join a wholesale distribution team in Rohnert Park, California. This Long-term Contract position is ideal for someone who enjoys balancing customer communication, shipment coordination, and hands-on administrative support in a fast-moving environment. The role focuses on preparing client materials, keeping distribution activities organized, and ensuring questions from customers are handled promptly and professionally. Responsibilities: • Assemble and prepare sample packages for client and prospect requests, making sure each shipment is complete, accurate, and professionally presented. • Coordinate outgoing deliveries by arranging packaging, shipment processing, and tracking activities to support on-time distribution. • Maintain detailed records of orders, shipment activity, and customer interactions so information remains current and easy to access. • Monitor stock levels for sample kit components and request replenishment materials before supplies run low. • Answer inbound customer calls and emails, resolve routine questions, and direct more complex matters to the appropriate team members. • Work closely with internal partners to support smooth fulfillment of requests and a consistent customer experience. • Review shipping and packaging details carefully to reduce errors and support quality service standards.
2026-06-17T00:00:00Z

Customer Success Specialist

Omaha, NE
onsite
Temporary / Contract
23.75 - 25 USD / Hourly
We are looking for a Customer Success Specialist to support policyholders and internal teams from our Omaha, Nebraska location within the insurance industry. This onsite opportunity is a Long-term Contract position and is ideal for someone who thrives in a fast-paced service environment, communicates with confidence, and takes pride in resolving customer concerns thoroughly. The person in this role will manage incoming inquiries, document interactions with accuracy, and collaborate across departments to deliver timely, high-quality support. Responsibilities:• Respond to customer inquiries by phone and email, using attentive listening and thoughtful questioning to understand concerns and provide complete, accurate information.• Route complex issues to the appropriate teams and coordinate follow-up efforts to help ensure customer problems are resolved efficiently.• Record customer details, service activity, and outcomes in company systems with a high level of accuracy while keeping files current and organized.• Monitor response timelines and maintain reliable documentation that supports day-to-day service operations and management reporting needs.• Partner with internal departments to address service challenges, support complaint resolution, and improve the overall customer experience.• Identify recurring service gaps or workflow obstacles and share recommendations that help improve efficiency and service quality.• Build working knowledge of insurance-related transactions, internal procedures, and service resources to strengthen support capabilities.• Contribute to special projects and provide assistance to other teams when business needs require additional support.
2026-06-13T00:00:00Z

Customer Success Specialist

Phoenix, AZ
onsite
Temporary to Hire
25 - 26.44 USD / Hourly
We are looking for a Customer Success Specialist to join a healthcare technology team in Phoenix, Arizona. This hybrid position focuses on helping clients use a SaaS platform effectively by addressing support needs, resolving application issues, and providing clear guidance on system functionality. The role is ideal for someone who enjoys delivering responsive service, navigating technical questions, and building positive client experiences in a fast-paced support setting. Responsibilities:• Respond to client questions and support requests through a queue-based workflow, ensuring timely and thorough follow-up.• Investigate and resolve basic application issues related to errors, setup concerns, and day-to-day system usage.• Assist users with platform navigation, feature adoption, and general how-to guidance to improve confidence with the software.• Support customers with questions tied to front-office processes, clinical workflows, and routine operational tasks within the system.• Provide a high standard of service by communicating clearly, showing urgency, and keeping clients informed until issues are addressed.• Route more advanced or specialized problems to higher-level technical teams when additional expertise is needed.• Help create and update internal and client-facing knowledge articles, troubleshooting steps, and frequently asked questions.• Partner with cross-functional teams to speed issue resolution and promote a consistent support experience.
2026-06-12T00:00:00Z

Order Processing / Customer Service Representative

Opa-Locka, FL
onsite
Temporary to Hire
31 - 31 USD / Hourly
Robert Half is seeking a bilingual Spanish Order Processing / Customer Service Representative to support a fast-paced distribution and operations environment in South Florida. This contract-to-hire opportunity is ideal for someone with experience in order processing, customer service, and logistics coordination. The successful candidate will be responsible for processing orders, supporting customers, coordinating with internal teams, and ensuring accurate and timely order fulfillment. Candidates must have experience working with SAP and be proficient in Microsoft Excel. Responsibilities:<ul><li>Receive and review customer orders, resolving discrepancies as needed</li><li>Process sales orders within SAP, ensuring accuracy in pricing, product configuration, and delivery timelines</li><li>Send order acknowledgements and communicate updates to customers</li><li>Coordinate with factories, purchasing teams, and warehouses to ensure timely delivery of products</li><li>Communicate shipment delays and provide status updates to customers</li><li>Arrange logistics and shipping in accordance with company guidelines</li><li>Create invoices and coordinate with the finance department regarding payment or credit issues</li><li>Provide customer support related to inventory availability, delivery dates, and product inquiries via phone and email</li><li>Maintain accurate order documentation and records</li><li>Assist with claims resolution related to delivered products</li><li>Manage product returns following company RMA procedures</li><li>Update reports related to invoicing, orders, and operational metrics</li><li>Maintain and update customer and material information within SAP</li><li>Partner with inventory management to maintain proper stock levels</li></ul>
2026-06-17T00:00:00Z

Client Support Specialist

Saint Paul, MN
onsite
Temporary / Contract
20 - 23 USD / Hourly
We are looking for a Client Support Specialist to support a busy software organization in Saint Paul, Minnesota. This Contract position offers an interim assignment expected to last 3+ months and follows a hybrid schedule with two days onsite and three days remote each week. The person in this role will serve as a key point of contact for customers by managing phone and email inquiries, resolving access-related issues, and delivering timely assistance that supports a positive service experience. Responsibilities:• Manage incoming and outgoing customer communications, addressing questions, service concerns, and follow-up needs with professionalism and urgency.• Set up user accounts, remove access for former users, and handle related administrative requests with a high degree of accuracy.• Guide new customers through the onboarding process and provide clear updates as they move through service setup.• Review and respond to password reset requests and other support tickets within established response expectations.• Track recurring issues and analyze call or ticket patterns to help strengthen support processes and service quality.• Enter, update, and maintain customer information and service records in Excel and other tracking tools with careful attention to detail.• Work closely with colleagues across the team to share information, coordinate solutions, and ensure customer needs are fully addressed.• Uphold confidentiality standards while maintaining a detail-oriented and customer-focused approach in every interaction
2026-06-18T00:00:00Z

Legal Customer Service Representative

Louisville, KY
onsite
Temporary / Contract
19 - 22 USD / Hourly
We are seeking a detail-oriented and client-focused Legal Customer Service Representative to support clients, attorneys, and internal teams by providing exceptional service and administrative support. In this role, you will serve as a key point of contact for client inquiries, case updates, appointment scheduling, and general legal support functions. The ideal candidate is professional, organized, and comfortable handling sensitive information in a fast-paced legal environment. The Legal Customer Service Representative position is onsite, Monday - Friday: 8AM-5PM. Key Responsibilities<ul><li>Respond to inbound calls, emails, and client inquiries in a timely and professional manner</li><li>Provide excellent customer service to clients seeking information related to legal matters, case status, documentation, and next steps</li><li>Schedule consultations, meetings, and follow-up appointments for attorneys and legal staff</li><li>Maintain accurate client records, case notes, and communications in internal systems</li><li>Assist with intake processes by collecting and verifying client information and documentation</li><li>Route calls and messages to the appropriate legal team members</li><li>Support document preparation, filing, scanning, and general administrative tasks</li><li>Follow established procedures to ensure confidentiality and compliance with legal and company standards</li><li>Escalate complex or urgent issues to attorneys or senior staff as appropriate</li><li>Collaborate with legal and administrative teams to ensure a positive client experience</li></ul>
2026-05-29T00:00:00Z

Customer Service Rep II

Indianapolis, IN
onsite
Temporary / Contract
18 - 21 USD / Hourly
We are looking for a Customer Service Rep II to support service-related customer needs and provide responsive, solutions-focused assistance in Indianapolis, IN. This Long-term Contract position is ideal for someone who can manage routine inquiries, document service activity accurately, and take appropriate steps to help resolve issues through repair, return, or field service coordination. The role requires strong communication skills, sound judgment, and the ability to work effectively under moderate supervision while handling day-to-day operational tasks. Responsibilities:• Respond to customer questions and service requests by phone, email, or other communication channels with professionalism and accuracy.• Review reported issues, determine the appropriate next steps, and coordinate corrective actions such as repair processing, product return handling, or field service support.• Maintain accurate service documentation, including logs, records, case notes, and follow-up details to support operational tracking and compliance.• Resolve routine customer concerns independently and escalate more complex matters to the appropriate internal teams when additional support is needed.• Apply company service guidelines and established procedures to ensure consistent handling of inquiries and service outcomes.• Make minor adjustments to daily work methods when needed to address issues efficiently and improve task completion.• Communicate with colleagues and cross-functional partners to exchange information, clarify case details, and support timely resolution.• Assist with clerical and administrative tasks related to service operations, including record updates, check processing support, and digital file maintenance.
2026-06-16T00:00:00Z

Customer Service Rep II

Indianapolis, IN
onsite
Temporary / Contract
19 - 22 USD / Hourly
Mortgage Origination Customer Service RepresentativeLocation: Indianapolis, INWork Arrangement: OnsiteShift: 8-hour shifts scheduled between 7:30 AM – 6:30 PM ET based on business needsClearance Requirement: Ability to obtain and maintain Public Trust clearanceLanguage Preference: Bilingual (English/Spanish) strongly preferred Position OverviewWe are seeking experienced Mortgage Origination Professionals to support a high-impact customer service environment focused on FHA mortgage programs. This role combines mortgage industry expertise with customer support responsibilities, providing guidance on policies, procedures, and loan processes.The ideal candidate will bring a background in mortgage origination (loan processing, underwriting, or loan officer roles) and a strong commitment to delivering exceptional customer service. This role offers the opportunity to expand expertise in FHA guidelines while supporting both industry professionals and the public. Key ResponsibilitiesCustomer Support & Communication<ul><li>Provide knowledgeable support via phone and email regarding FHA mortgage guidelines and processes</li><li>Respond to inquiries from both lending professionals and the public</li><li>Deliver consistent, high-quality customer service in a fast-paced environment</li></ul>Mortgage Knowledge & Research<ul><li>Utilize mortgage industry experience to research and resolve inquiries using internal knowledge systems</li><li>Stay current on FHA policies, procedures, and regulatory updates</li><li>Apply understanding of loan origination processes to support accurate responses</li></ul>Documentation & Process Adherence<ul><li>Document all customer interactions within the designated system</li><li>Follow established standard operating procedures across communication channels</li><li>Ensure timely, accurate tracking of all requests and resolutions</li></ul>
2026-06-16T00:00:00Z

Call Center Representative

Irvine, CA
onsite
Temporary / Contract
21 - 22 USD / Hourly
We are looking for an experienced Senior Customer Service Representative to join our team on a long-term contract basis. Based in Irvine, California, this role involves coaching, training, and supporting customer service teams to achieve excellence in performance and customer satisfaction. The ideal candidate is passionate about fostering growth and enhancing service quality. Responsibilities: • Evaluate and monitor customer service calls to ensure compliance, accuracy, and exceptional customer experiences. • Provide timely feedback and coaching to improve team performance in sales and service. • Develop and facilitate dynamic training programs, workshops, and interactive role-playing sessions. • Partner with leadership to identify key training areas and implement improvement strategies. • Analyze performance metrics and trends, delivering actionable insights to management. • Cultivate a positive team environment that encourages growth and motivation. • Ensure adherence to organizational standards and customer service best practices. • Stay updated on industry trends and apply them to enhance training processes. • Collaborate with cross-functional teams to optimize customer service operations.
2026-06-17T00:00:00Z

Call Center Representative

Allentown, PA
onsite
Temporary / Contract
17 - 21 USD / Hourly
Robert Half is partnering with a well-established organization seeking a reliable and customer-focused Call Center Representative to join their team. This position is fully onsite, requiring daily attendance at the office to support a high-volume call center environment. Key Responsibilities:<ul><li>Handle inbound and outbound customer calls in a professional and timely manner</li><li>Provide accurate information, resolve inquiries, and escalate issues when needed</li><li>Document all interactions in the company’s CRM or call tracking system</li><li>Maintain a high level of customer satisfaction and service quality</li><li>Meet daily/weekly performance metrics (call volume, response time, etc.)</li><li>Collaborate with team members and supervisors to ensure smooth operations</li></ul>
2026-06-05T00:00:00Z

Call Center Representative

Escondido, CA
onsite
Temporary / Contract
21 - 23 USD / Hourly
A growing healthcare services provider is seeking a Call Center Representative to support patients, providers, and internal departments through exceptional customer service and communication. This role is ideal for someone who enjoys helping others, solving problems, and working in a team-oriented environment. The organization is looking for a dependable and professional individual who can effectively manage a high volume of inbound and outbound calls while delivering a positive customer experience.ResponsibilitiesCustomer & Patient Support<ul><li>Handle a high volume of inbound and outbound calls</li><li>Schedule appointments and update customer information</li><li>Answer questions regarding services, account information, and general inquiries</li><li>Document interactions accurately within company systems</li><li>Escalate complex issues to appropriate departments when necessary</li></ul>Administrative Support<ul><li>Verify and update customer records</li><li>Assist with email correspondence and follow-up communication</li><li>Maintain call logs and documentation</li><li>Support department reporting and administrative projects</li></ul>Performance & Service Excellence<ul><li>Meet service level expectations and productivity goals</li><li>Deliver professional and courteous customer service at all times</li><li>Maintain confidentiality of customer and company information</li></ul>
2026-06-11T00:00:00Z

Call Center Representative

Minneapolis, MN
onsite
Temporary / Contract
18 - 20 USD / Hourly
Job DescriptionOur client is seeking a friendly, customer-focused Call Center Representative to join their team. In this role, you will handle a high volume of inbound and/or outbound calls, assist customers with questions and concerns, provide accurate information, and ensure a positive customer experience. The ideal candidate is an excellent communicator, a strong problem solver, and comfortable working in a fast-paced environment.Key Responsibilities<ul><li>Answer incoming calls and respond to customer inquiries in a professional and timely manner</li><li>Make outbound calls as needed for follow-up, scheduling, reminders, or customer support</li><li>Resolve customer issues and escalate more complex concerns to the appropriate department</li><li>Document all customer interactions accurately in the system</li><li>Provide product, service, or account information to customers</li><li>Maintain a high level of customer satisfaction and professionalism on every call</li><li>Meet productivity, attendance, and quality assurance standards</li><li>Support team goals and contribute to a collaborative work environment</li></ul>
2026-06-15T00:00:00Z

Medical Customer Service Representative

Lewiston, ME
onsite
Temporary / Contract
17 - 18 USD / Hourly
We are offering a long-term contract-to-hire employment opportunity for a Medical Customer Service Representative in Lewiston and Bangor, ME. This Medical Customer Service Representative role is in the health sector and is centered around patient registration in both the Outpatient and Emergency Departments. The workplace is onsite-local and offers varied shifts. Apply to become a Medical Customer Service Representative today! Responsibilities:<ul><li>Engage in patient-facing activities and provide a high level of customer service.</li><li>Process patient credit applications with accuracy and efficiency.</li><li>Responsible for answering inbound calls and dealing with patient queries promptly.</li><li>Maintain an up-to-date record of patient credit information.</li><li>Perform authorizations, benefit functions, and billing functions as part of the role.</li><li>Participate in clinical trial operations as required.</li><li>Monitor patient accounts and take necessary actions based on account status.</li></ul>
2026-06-09T00:00:00Z

Medical Customer Service Representative

Roanoke, VA
onsite
Temporary / Contract
17 - 18.15 USD / Hourly
We are offering a long-term contract-to-hire employment opportunity for a Medical Customer Service Representative in Roanoke, Virginia. This Medical Customer Service Representative role is in the health sector and is centered around patient registration in both the Outpatient and Emergency Departments. The workplace is onsite-local and offers varied shifts. Apply to become a Medical Customer Service Representative today! Responsibilities:<ul><li>Engage in patient-facing activities and provide a high level of customer service.</li><li>Process patient credit applications with accuracy and efficiency.</li><li>Responsible for answering inbound calls and dealing with patient queries promptly.</li><li>Maintain an up-to-date record of patient credit information.</li><li>Perform authorizations, benefit functions, and billing functions as part of the role.</li><li>Participate in clinical trial operations as required.</li><li>Monitor patient accounts and take necessary actions based on account status.</li></ul>
2026-06-11T00:00:00Z

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