<p>We are offering a long-term contract-to-hire employment opportunity for a Medical Customer Service Representative in Lewiston and Bangor, ME. This Medical Customer Service Representative role is in the health sector and is centered around patient registration in both the Outpatient and Emergency Departments. The workplace is onsite-local and offers varied shifts. Apply to become a Medical Customer Service Representative today!</p><p><br></p><p>Responsibilities:</p><ul><li>Engage in patient-facing activities and provide a high level of customer service.</li><li>Process patient credit applications with accuracy and efficiency.</li><li>Responsible for answering inbound calls and dealing with patient queries promptly.</li><li>Maintain an up-to-date record of patient credit information.</li><li>Perform authorizations, benefit functions, and billing functions as part of the role.</li><li>Participate in clinical trial operations as required.</li><li>Monitor patient accounts and take necessary actions based on account status.</li></ul><p><br></p>
<p>We are offering a long-term contract-to-hire employment opportunity for a Medical Customer Service Representative in Roanoke, Virginia. This Medical Customer Service Representative role is in the health sector and is centered around patient registration in both the Outpatient and Emergency Departments. The workplace is onsite-local and offers varied shifts. Apply to become a Medical Customer Service Representative today!</p><p><br></p><p>Responsibilities:</p><ul><li>Engage in patient-facing activities and provide a high level of customer service.</li><li>Process patient credit applications with accuracy and efficiency.</li><li>Responsible for answering inbound calls and dealing with patient queries promptly.</li><li>Maintain an up-to-date record of patient credit information.</li><li>Perform authorizations, benefit functions, and billing functions as part of the role.</li><li>Participate in clinical trial operations as required.</li><li>Monitor patient accounts and take necessary actions based on account status.</li></ul>
<p>We are offering a long-term contract-to-hire employment opportunity for a Medical Customer Service Representative in Lewes, DE. This Medical Customer Service Representative role is in the health sector and is centered around patient registration in both the Outpatient and Emergency Departments. The workplace is onsite-local and offers varied shifts. Apply to become a Medical Customer Service Representative today!</p><p><br></p><p>Responsibilities:</p><ul><li>Engage in patient-facing activities and provide a high level of customer service.</li><li>Process patient credit applications with accuracy and efficiency.</li><li>Responsible for answering inbound calls and dealing with patient queries promptly.</li><li>Maintain an up-to-date record of patient credit information.</li><li>Perform authorizations, benefit functions, and billing functions as part of the role.</li><li>Participate in clinical trial operations as required.</li><li>Monitor patient accounts and take necessary actions based on account status</li></ul><p><br></p>
<p>We are looking for a dedicated Bilingual Customer Service Representative to join our team in Madison, Wisconsin. In this long-term contract role, you will play a vital role in delivering exceptional service to customers by addressing their inquiries and concerns with professionalism and efficiency. This position requires fluency in Spanish and English to effectively communicate with a diverse client base.</p><p><br></p><p><strong>*Fully ONSITE and must be Bilingual in Spanish*</strong></p><p><br></p><p>Responsibilities:</p><p>• Respond promptly and professionally to inbound customer inquiries via phone, ensuring customer satisfaction.</p><p>• Handle both inbound and outbound calls to address customer needs and provide accurate information.</p><p>• Assist customers in resolving issues, answering questions, and providing guidance on services offered.</p><p>• Document customer interactions and maintain accurate records in the system.</p><p>• Collaborate with team members to ensure seamless service delivery and problem resolution.</p><p>• Identify and escalate complex issues to appropriate departments for further support.</p><p>• Follow established protocols and procedures to maintain high-quality service standards.</p><p>• Utilize bilingual skills to communicate effectively with Spanish-speaking customers.</p><p>• Provide feedback to improve customer service processes and enhance the overall experience.</p>
We are looking for a Member Services Representative to support members from our LaVergne, Tennessee location by delivering attentive, solutions-focused service across a variety of inquiries. In this role, you will help resolve order-related concerns, respond to questions with accuracy and professionalism, and contribute to a positive overall member experience. This position is well suited for someone who works effectively in a fast-moving environment and takes pride in building trust through consistent, high-quality support.<br><br>Responsibilities:<br>• Respond to member questions through appropriate service channels and provide clear, accurate information about products, services, and account-related matters.<br>• Investigate and resolve concerns tied to online orders, including shipment updates, delivery issues, and related follow-up communication.<br>• Handle complaints with professionalism, determine the root cause of issues, and drive timely resolutions that support member satisfaction.<br>• Partner with internal departments to coordinate solutions and ensure members receive a consistent and seamless service experience.<br>• Support the onboarding and day-to-day guidance of new team members by sharing processes, service expectations, and best practices.<br>• Communicate with external vendors as needed to gather information, resolve service questions, and support order-related problem solving.<br>• Maintain detailed and accurate records in customer service platforms and other business systems to document interactions and outcomes.<br>• Contribute to team performance by meeting service-level expectations for response times, resolution quality, and completion of assigned tasks.
<p><strong>Member Service Representative</strong></p><p>We are partnering with a local credit union to hire a Member Service Representative. In this role, you'll provide exceptional customer service to members over the phone, helping with account questions, transactions, and financial service needs. The ideal candidate enjoys helping others, solving problems, and building positive relationships with customers.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Assist members by phone with account inquiries and service requests.</li><li>Resolve issues related to online banking, loans, debit and credit cards, stop payments, ACH transactions, and other account services.</li><li>Process account transactions accurately and efficiently.</li><li>Open and close deposit accounts and debit/ATM cards.</li><li>Process transfers, credit card payments, fee adjustments, and account maintenance requests.</li><li>Research and resolve member concerns while maintaining a high level of professionalism.</li><li>Educate members on available products and services and identify opportunities for referrals when appropriate.</li><li>Ensure compliance with company policies, procedures, and regulatory requirements.</li><li>Stay current on products, services, and operational procedures.</li></ul>
<p><strong>Overview</strong></p><p>We are seeking a Level 2 Service Desk Technician with prior Managed Service Provider (MSP) experience to join a fast-paced, customer-focused IT support team. This role is ideal for someone who thrives in high-volume environments, enjoys solving complex issues, and takes a proactive approach to improving end-user experience and overall system reliability.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Handle inbound support calls, emails, and ticket requests across multiple client environments</li><li>Monitor system dashboards, alerts, and ticket queues to ensure timely response and resolution</li><li>Troubleshoot and resolve Level 2 technical issues prior to escalation</li><li>Identify recurring problems and proactively implement solutions to prevent future incidents</li><li>Reduce unnecessary escalations by independently resolving complex issues</li><li>Support and enhance the organization’s overall security posture through best practices and vigilance</li></ul><p><br></p><p><strong>Common Issue Types</strong></p><ul><li>User access and authentication issues</li><li>Internet connectivity and network performance problems</li><li>Remote access and VPN troubleshooting</li><li>Password resets and account lockouts</li><li>Printer and peripheral support</li><li>Phishing email identification and response</li></ul><p><br></p>
<p>We are seeking a detail-oriented and professional Customer Service Representative (CSR) to join a growing sales and service team within a well-established manufacturing and distribution organization. This role is responsible for delivering exceptional customer support through order processing, pricing and availability inquiries, shipment tracking, and issue resolution. The CSR will collaborate closely with sales, operations, and distribution teams to ensure a seamless customer experience throughout the order fulfillment process.</p><p>The ideal candidate thrives in a fast-paced environment, can manage a high volume of customer interactions across multiple accounts, and maintains a positive, solutions-focused approach.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Communicate clearly and professionally with customers via phone and email</li><li>Utilize multiple systems and technology platforms to efficiently address customer needs</li><li>Respond to inquiries regarding products, pricing, order status, and availability</li><li>Partner with internal teams to support customer requirements and resolve issues</li><li>Process and validate customer orders accurately and efficiently</li><li>Coordinate order routing and fulfillment according to established procedures</li><li>Manage assigned customer accounts while maintaining high service standards</li><li>Investigate and resolve customer concerns, discrepancies, and service-related issues in a timely manner</li><li>Adhere to departmental policies, procedures, and performance expectations</li></ul><p><strong>Qualifications</strong></p><ul><li>1–3 years of customer service, order management, sales support, or related experience</li><li>Excellent verbal, written, and interpersonal communication skills</li><li>Strong analytical, organizational, and problem-solving abilities</li><li>Proven ability to manage multiple priorities while maintaining attention to detail</li><li>Dependable with a strong work ethic and commitment to customer satisfaction</li><li>Ability to work independently and collaboratively within a team environment</li><li>Customer-focused mindset with a process-oriented approach</li><li>Experience with ERP systems and order management platforms is a plus</li><li>Bachelor's degree preferred</li></ul>
We are looking for a Customer Experience Specialist to join our team in Richardson, Texas in a contract-to-permanent role. This position focuses on delivering responsive support to customers by managing inquiries, coordinating orders, and helping ensure a smooth experience from request through fulfillment. The ideal candidate brings strong customer service skills, attention to detail, and the ability to work effectively with internal teams to resolve issues and keep customers informed.<br><br>Responsibilities:<br>• Respond to customer questions related to product options, pricing, availability, order progress, and general service needs with accurate and timely information.<br>• Build strong working relationships with customer accounts and sales partners by setting clear expectations and providing dependable follow-through on open requests.<br>• Process incoming orders through approved communication channels and review submissions for completeness and accuracy before entry.<br>• Monitor order activity from entry through shipment, identify potential delays or issues, and coordinate with the appropriate teams to address them quickly.<br>• Communicate proactively with customers and sales contacts when timelines, inventory, or delivery expectations may change.<br>• Support customers with website navigation and online ordering resources to improve ease of use and self-service adoption.<br>• Maintain current knowledge of company products, brands, and internal procedures through training and ongoing learning.<br>• Provide day-to-day guidance to newer team members, share process knowledge, and help document standard procedures as needed.<br>• Assist with priority orders, special assignments, and service improvement efforts that enhance operational efficiency and customer satisfaction.
<p>We are looking for a Customer Experience Specialist to support residents and community members through responsive, high-quality service in New Orleans, Louisiana. This contract position is ideal for someone who communicates clearly, manages inquiries across phone and email, and can navigate multiple browser-based systems efficiently. The role sits within a non-profit environment and requires a thoughtful, service-driven approach to customer support related to affordable housing programs.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming customer questions by phone and email, providing accurate information and timely follow-up.</p><p>• Deliver detail-oriented support to residents and applicants while maintaining a positive and respectful customer experience.</p><p>• Use multiple web-based platforms and browser sessions to review records, document interactions, and complete service tasks.</p><p>• Assist with housing-related inquiries, including recertification support for supportive housing and other affordable housing programs.</p><p>• Review customer information for completeness and escalate complex cases when additional guidance or approval is needed.</p><p>• Maintain clear written records of communications, actions taken, and next steps in the appropriate systems.</p><p>• Help customers understand program processes, required documentation, and service timelines in a clear and approachable manner.</p>
We are looking for a Customer Experience Specialist to join our team in Richardson, Texas in a contract capacity with the potential for a permanent role. This position focuses on delivering responsive support to customers by handling product questions, managing orders, and resolving service issues with accuracy and professionalism. The role works closely with sales, operations, and other internal partners to keep customers informed and ensure a smooth order experience from inquiry through delivery.<br><br>Responsibilities:<br>• Respond to customer questions related to product availability, pricing details, order progress, and suitable product options while providing timely and accurate information.<br>• Build strong working relationships with customer accounts and sales partners to support satisfaction, clear communication, and dependable service.<br>• Process incoming orders through approved channels and verify order details to promote efficient and accurate fulfillment.<br>• Monitor open orders, identify potential delays or issues, and communicate updates promptly to customers and internal teams.<br>• Investigate customer concerns and service requests, coordinate with cross-functional partners, and drive issues through to resolution.<br>• Assist customers with navigating online tools and resources so they can more easily access information and complete routine tasks.<br>• Maintain up-to-date knowledge of company products, procedures, and service practices through training and ongoing learning.<br>• Provide day-to-day guidance to newer team members and help document processes that support consistent service delivery.<br>• Support priority accounts and special assignments as needed while contributing ideas that improve workflow and customer experience.<br>• Follow safety expectations, established procedures, and performance standards in daily work activities.
<p>We are looking for a Customer Experience Specialist to join a non-profit organization in New Orleans, Louisiana on a contract basis. This role focuses on delivering responsive support to residents, clients, and community members while ensuring a detail-oriented and compassionate service experience. The ideal candidate is comfortable managing high-volume communication across phone, email, and web-based systems and can navigate housing-related inquiries with accuracy and care.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming calls, emails, and online inquiries with empathy and timely follow-through.</p><p>• Guide clients through questions related to affordable housing programs, recertification processes, and general service needs.</p><p>• Maintain accurate records of interactions, case details, and follow-up actions across multiple browser-based platforms.</p><p>• Resolve customer concerns efficiently by identifying issues, providing clear information, and escalating complex matters when appropriate.</p><p>• Support supportive housing and LIHTC-related communication by sharing accurate program information and documentation guidance.</p><p>• Coordinate with internal teams to ensure client requests are addressed completely and service standards are consistently met.</p><p>• Monitor outstanding issues and follow up with customers to confirm completion and satisfaction.</p><p>• Assist with updates to service workflows or platforms when needed as part of ongoing operational support.</p>
<p>We are seeking an<strong> onsite Customer Service Assistant</strong> to help support members and customers. This contract position may lead to a permanent opportunity. In this role, you will assist with basic customer service tasks such as answering questions, updating information, and providing general administrative support. This position is best suited for someone with good communication skills, a helpful attitude, and the ability to follow established procedures. Preference will be given to applicants currently residing in Hawaii due to the nature of the job requirements. To apply for this role, please call us at <strong>808-531-0800</strong>.</p><p><br></p><p><strong> Responsibilities:</strong></p><ul><li>Answer inbound calls and respond to basic customer questions in a friendly and professional manner.</li><li>Help customers with general information about services, forms, and next steps.</li><li>Enter and update customer or claim-related information in the system with accuracy.</li><li>Assist with email, written correspondence, and basic office support tasks.</li><li>Maintain organized files and records following company procedures.</li><li>Support walk-in customers by providing general assistance and directing them as needed.</li></ul>
<p>We are looking for a Customer Experience Specialist in New Orleans, Louisiana to support a non-profit organization serving the community through responsive, high-quality customer service. This contract position is ideal for someone who can manage a high volume of resident and client interactions across phone, email, and web-based systems while maintaining accuracy and consistency. The individual in this role will help resolve inquiries, guide customers through housing-related processes, and contribute to a positive service experience across multiple communication channels.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming customer questions by phone and email, providing timely and detail-oriented support for a wide range of service needs.</p><p>• Navigate multiple browser-based systems to research account details, document interactions, and deliver accurate information to customers.</p><p>• Assist residents and applicants with supportive housing recertification steps, ensuring required information is communicated clearly and completely.</p><p>• Support inquiries related to affordable housing programs, including LIHTC-associated processes, with a strong focus on service quality and compliance.</p><p>• Maintain detailed and organized records of customer communications, follow-up actions, and issue resolution activities.</p><p>• Coordinate with internal teams to escalate complex concerns and help drive efficient solutions for customers.</p><p>• Deliver a customer-focused experience that builds trust, resolves issues effectively, and reflects the mission of the organization.</p>
<p>We are looking for a Customer Experience Specialist to support a non-profit organization in New Orleans, Louisiana through a contract assignment. This role focuses on delivering responsive service to residents, applicants, and community members while managing inquiries across phone, email, and web-based systems. The ideal candidate brings strong customer care experience, confidence working across multiple browser-based platforms, and familiarity with affordable housing programs and recertification processes.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming calls and written inquiries with professionalism, empathy, and clear follow-through.</p><p>• Guide residents and applicants through questions related to housing services, eligibility, and account-related concerns.</p><p>• Manage customer interactions across several browser-based tools and systems while maintaining accurate records.</p><p>• Prepare and send timely email correspondence to provide updates, request documentation, and resolve service issues.</p><p>• Support recertification activities for supportive housing participants by reviewing information and coordinating next steps.</p><p>• Assist with processes connected to affordable housing programs, including work involving LIHTC-related requirements.</p><p>• Collaborate with internal teams to address escalated concerns and improve the overall customer experience.</p><p>• Maintain organized documentation and ensure service activities are completed in alignment with program standards.</p>
We are looking for a Customer Experience Specialist to join a team in New Hampshire in a contract-to-permanent position. This role focuses on delivering responsive support to business customers, managing order-related activities, and maintaining accurate account information across internal systems. The ideal candidate is organized, service-oriented, and comfortable balancing phone-based customer support with administrative follow-up.<br><br>Responsibilities:<br>• Respond to incoming customer calls in a courteous and timely manner while resolving questions, concerns, and service requests.<br>• Enter and manage orders submitted through the business-to-business channel, ensuring details are complete and processed accurately.<br>• Document customer communications and updates in the company’s CRM and related systems to maintain clear account histories.<br>• Support customers by researching issues, coordinating next steps, and providing helpful solutions that align with service expectations.<br>• Complete administrative and back-office tasks that help keep daily customer service operations running smoothly.<br>• Monitor customer accounts, identify items requiring follow-up, and take appropriate action to address outstanding needs.<br>• Perform billing-related activities, review account charges, and help manage order backlogs and backordered items.<br>• Maintain accurate customer records by updating account details, order information, and interaction notes as changes occur.
<p>We are looking for a Member Service Representative to support members with day-to-day account needs while delivering attentive, detail-oriented service in Morris Plains, New Jersey. This contract opportunity with potential for a long-term role is ideal for someone who enjoys helping customers, handling financial transactions accurately, and contributing to smooth branch operations. The person in this role will serve as a trusted point of contact for member questions, account support, and routine banking activity while maintaining a high standard of accuracy, confidentiality, and compliance.</p><p><br></p><p>Responsibilities:</p><p>• Provide responsive support to members by clarifying account details, explaining available services, and guiding them toward appropriate solutions.</p><p>• Handle everyday financial transactions such as deposits, withdrawals, transfers, loan payments, and money orders with a strong focus on precision.</p><p>• Manage cash and check activity in accordance with established balancing practices, internal controls, and security expectations.</p><p>• Open, update, and close member accounts while confirming that all required forms and supporting documentation are complete and accurate.</p><p>• Identify routine service issues, resolve them efficiently, and elevate more complex concerns to the appropriate team for follow-up.</p><p>• Maintain organized records related to transactions, account activity, and service requests to support accurate branch documentation.</p><p>• Assist with daily operational tasks, including cash drawer reconciliation and branch opening or closing duties when assigned.</p><p>• Follow branch policies, privacy standards, and regulatory requirements while helping promote a secure and compliant environment</p>
<p>We are looking for a Customer Experience Specialist to support a retail environment through careful evaluation of in-store customer interactions. This contract position centers on monitoring service delivery, identifying how staff engage with shoppers, and helping promote a consistent and detail-oriented experience. The ideal candidate is observant, impartial, and comfortable capturing clear feedback that can help improve day-to-day customer service performance.</p><p><br></p><p>Responsibilities:</p><p>• Observe employee interactions with customers throughout the store and assess the overall quality of service being delivered</p><p>• Evaluate how team members communicate with shoppers, including clear communication, responsiveness, and helpfulness</p><p>• Recognize effective service behaviors as well as areas where the customer experience could be strengthened</p><p>• Record detailed, objective notes and prepare organized summaries of in-store observations</p><p>• Share actionable feedback with leadership to support coaching and service improvement efforts</p><p>• Review whether established customer service expectations and operational guidelines are being followed consistently</p><p>• Maintain a discreet presence on the sales floor while monitoring customer-facing activity</p><p>• Use written communication and digital tools such as email and web browsers to document and relay findings accurately</p><p><br></p><p>The salary range for this position is $20/hr to $25/hr. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <u>roberthalf.gobenefits.net</u> for more information. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.</p>
We are looking for a Customer Experience Specialist to join a mortgage services team in Texas in a contract role with the potential for a permanent position. This position supports customers through a wide range of account-related questions, including payments, escrow and tax matters, refinance inquiries, and early-stage delinquency conversations. The role is ideal for someone who communicates with confidence, stays organized in a fast-paced call center setting, and can move comfortably between multiple systems while delivering a positive customer experience.<br><br>Responsibilities:<br>• Respond to a high volume of incoming and outgoing customer calls related to mortgage accounts, payment activity, escrow items, tax questions, and refinance requests.<br>• Guide customers through account concerns with professionalism while helping resolve early-stage past-due situations up to 60 days delinquent.<br>• Navigate several internal platforms and AI-supported tools to research account details, document interactions, and provide accurate information.<br>• Deliver clear written and verbal communication when handling follow-up messages, service updates, and customer inquiries.<br>• Maintain productivity and service quality standards in a fast-paced call center environment with changing customer needs.<br>• Participate in training, coaching, and post-training support to build product knowledge and strengthen call handling performance.<br>• Support rotating Saturday coverage on a scheduled basis, with compensatory time provided according to team guidelines.
We are looking for a Customer Experience Specialist to support day-to-day customer interactions and order-related activities in Arlington, Tennessee. This contract opportunity is ideal for someone who communicates clearly, stays organized across multiple systems, and takes pride in delivering accurate, timely service. The person in this role will help manage customer requests, process order information, and maintain smooth communication through email and internal platforms.<br><br>Responsibilities:<br>• Respond to customer inquiries through email and provide clear, thorough updates on requests and order status.<br>• Enter customer orders accurately into internal systems while verifying details for completeness and correctness.<br>• Create, review, and manage purchase order information to support efficient transaction processing.<br>• Use SAP and browser-based tools to access records, update account information, and track order activity.<br>• Coordinate across systems and communication channels to resolve issues and support a positive customer experience.<br>• Maintain organized documentation of customer interactions, order changes, and follow-up actions.<br>• Monitor assigned tasks closely to ensure deadlines are met and service expectations are maintained.
<p>We are looking for a Customer Experience Specialist to support a non-profit organization serving residents and community members in New Orleans, Louisiana. This contract position focuses on delivering responsive service across phone and email channels, guiding individuals through housing-related questions, and ensuring a detail-oriented, supportive experience in every interaction. The ideal candidate is comfortable working across multiple browser-based systems, handling detailed correspondence, and assisting with affordable housing and recertification matters with accuracy and care.</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound customer inquiries by phone and email, providing timely, courteous, and solution-focused support.</p><p>• Assist residents, applicants, or community members with questions related to affordable housing programs, eligibility, and service processes.</p><p>• Manage written communication effectively, ensuring messages are clear, accurate, and aligned with service expectations.</p><p>• Navigate multiple browser-based platforms at once to research information, document interactions, and complete follow-up tasks efficiently.</p><p>• Support supportive housing recertification activities by gathering details, reviewing documentation, and helping maintain organized records.</p><p>• Provide customer success support by resolving concerns, escalating complex issues when needed, and promoting a positive service experience.</p><p>• Maintain accurate case notes and service records to help ensure compliance and continuity of support.</p><p>• Contribute to operational updates, including process or system-related changes, by adapting workflows and completing assigned transition tasks as needed.</p>
<p>We are seeking a <strong>Medical Customer Service Representative</strong> to join our team. This role is ideal for someone with strong customer service skills, call center experience, and the ability to support patients with billing and payment-related questions. </p><p><br></p><p><strong>Hours: </strong>Monday - Friday 8am - 4:30pm</p><p><em>*First 3 months are fully onsite then after training will be remote 3 days and onsite 2 days</em></p><p><br></p><p><strong>Responsibilities for the position include the following:</strong></p><ul><li>Handle approximately <strong>60 calls per day</strong> in a fast-paced call center environment.</li><li>Answer inbound phone calls and assist patients with questions related to their accounts, services received, and payment options.</li><li>Remind patients of the reason for their doctor visit and provide clear, professional support.</li><li>Help patients with payment-related inquiries, including <strong>payment plans</strong> and <strong>financial planning assistance</strong>.</li><li>Make outbound calls to follow up with patients regarding balances, payments, and account updates.</li><li>Process returned mail and update patient account information as needed.</li><li>Run credit card payments securely and accurately.</li><li>Deliver excellent customer service while maintaining professionalism and attention to detail.</li></ul><p><br></p>
We are looking for a Sales Support team member to join a team in Greenville, South Carolina and help drive a smooth, responsive experience for customers throughout the sales cycle. This Contract to Permanent opportunity is ideal for someone who is comfortable balancing customer communication, order coordination, and day-to-day sales assistance in a fast-paced environment. The person in this role will work closely with internal partners to manage incoming requests, support outbound outreach efforts, and ensure orders are handled accurately and efficiently.<br><br>Responsibilities:<br>• Respond to customer inquiries and provide timely assistance related to products, orders, and general sales support needs.<br>• Enter and maintain order information with a high level of accuracy while coordinating updates as needed.<br>• Assist the sales team with both inbound and outbound communication to help move opportunities forward.<br>• Follow up with customers after the sale to address questions, confirm details, and support overall satisfaction.<br>• Track sales-related activity and maintain organized records to support reporting and account follow-through.<br>• Partner with internal departments to resolve order issues, clarify requirements, and keep processes running smoothly.
We are looking for a detail-oriented Sales Support team member to join a busy team on a long-term contract assignment. This permanent role focuses on providing day-to-day sales assistance through accurate data management, customer communication, and responsive support for parts-related inquiries. The position plays an important role in helping the sales organization strengthen customer relationships, maintain a healthy pipeline, and drive continued revenue growth.<br><br>Responsibilities:<br>• Enter and maintain sales-related records with accuracy in company systems and Excel spreadsheets.<br>• Provide daily administrative and operational support to the sales team as they pursue new and existing business opportunities.<br>• Answer inbound calls promptly and assist customers with questions related to parts, orders, and general sales support needs.<br>• Place outbound follow-up calls to support customer activity, encourage engagement, and assist ongoing sales efforts.<br>• Coordinate effectively with both internal departments and external customers to resolve issues and keep requests moving forward.<br>• Research model and serial number information to identify the correct part numbers for customer requests.<br>• Use business platforms such as SAP, Google Workspace, and Salesforce to manage information, track activity, and support order processes.<br>• Contribute to sales performance by helping increase revenue opportunities, improve pipeline visibility, and promote webshop adoption.
We are looking for a detail-oriented and proactive Sales Support specialist to join our team in Medina, Minnesota. This role is a Contract to permanent position, offering an excellent opportunity to grow within the organization. The ideal candidate will play a vital role in ensuring smooth sales operations, delivering exceptional customer service, and providing essential administrative support.<br><br>Responsibilities:<br>• Process and manage incoming sales and purchase orders with accuracy and efficiency.<br>• Verify the accuracy of data in orders and make necessary updates as required.<br>• Handle expedited requests for rush orders and ensure timely updates for shipping and sales data.<br>• Collaborate with vendors to negotiate pricing and facilitate smooth communication.<br>• Review pending orders and address specific customer requests to maintain high service standards.<br>• Communicate with the sales team and clients to resolve queries and obtain missing information.<br>• Process payments, send invoices, and provide tracking information to customers.<br>• Assist in managing open sales and purchase orders to ensure operational efficiency.<br>• Prepare quotes for house accounts and support the team with administrative tasks.<br>• Perform data entry related to sales metrics and other essential information.