We are looking for an experienced Collections Specialist to join our team in Austin, Texas. This is a Contract-to-permanent position designed for a candidate who thrives in a fast-paced environment and has strong organizational skills. The role requires a customer-focused individual with exceptional attention to detail and the ability to handle commercial and consumer collections effectively. <br> Responsibilities: • Manage and follow up on past-due balances to ensure timely payments. • Provide support to address customer concerns and resolve issues promptly. • Collaborate with customers to deliver necessary documentation and information. • Prioritize tasks based on financial impact, focusing on accounts closest to revenue. • Communicate effectively to explain account statuses and provide insights into payment delays. • Navigate ERP systems and utilize tools like Power BI to access and analyze data. • Filter and organize data in Excel to generate actionable reports. • Work closely with warehouse leads and sales teams to address chargebacks and documentation. • Handle volume management efficiently, relying on team leads for escalations and training. • Maintain compliance with industry-specific nuances and state-by-state regulations.
<p>We are looking for a skilled GenAI Application Developer to join our 100% remote team. In this role, you will focus on creating and maintaining software applications while utilizing industry-standard frameworks. This is a Long-term Contract position that offers the opportunity to work on moderately complex projects and collaborate with technical teams to deliver impactful solutions.</p><p><br></p><p>Amazon Connect application development and configuration: </p><ul><li>Build, update, and maintain Amazon Connect contact flows, routing profiles, and queues to support both voice and chat channels.</li><li>Integrate Lex V2 bots into Amazon Connect flows for call deflection, self-service transactions, and escalation.</li><li>Enable and configure Contact Lens for real-time and post-contact analytics, transcription, summarization, sentiment analysis, and redaction.</li><li>Configure Amazon Q in Connect domains, knowledge sources, guided workflows, and step-by-step agent assist experiences.</li><li>Implement S3-based call and chat transcript storage with encryption, lifecycle policies, and retention compliance.</li></ul><p>AI orchestration and backend services: </p><ul><li>Write AWS Lambda (Python) functions to orchestrate Bedrock LLM calls, embeddings workflows, and model invocation logging.</li><li>Implement OpenSearch indexing, vector/keyword queries, and knowledge synchronization triggers.</li><li>Build retrieval-augmented generation (RAG) pipelines to enhance Amazon Connect agent assist and self-service knowledge.</li><li>Apply structured logging, unit/integration tests, error handling, and performance/cost safeguards.</li></ul><p>Data safety and compliance: </p><ul><li>Implement AI guardrails, prompt templates, and output evaluation for safety and accuracy.</li><li>Enforce PII minimization and redaction policies in Amazon Connect conversation logs.</li><li>Participate in threat modeling and support remediation of findings for contact center integrations.</li></ul><p>Web and chat integration: </p><ul><li>Support CloudFront + WAF configurations for secure web chat entry points.</li><li>Build APIs and event hooks to pass conversation context between web chat, Amazon Connect, and AI services.</li><li>DevSecOps and operations: </li><li>Contribute to Git-based CI/CD pipelines, code reviews, and documentation.</li><li>Maintain runbooks, architecture diagrams, and SOPs for contact flows, bot integrations, and AI workflows.</li><li>Create and monitor CloudWatch dashboards/alarms for call deflection rate, average handle time (AHT), contact resolution, and AI usage metrics.</li></ul><p><br></p>
<p>• The Billing, Credit & Collections Specialist generates project invoice transactions and oversees assigned Accounts Receivable (A/R) Collections, ensuring the integrity and accuracy of A/R transactions</p><p>• Manage the processing of cash receipts daily; monitor client accounts regularly and identify and pursue delinquent accounts</p><p>• Research and resolve payment discrepancies, short pays, and customer disputes in a professional manner</p><p>• Enter invoices to supplier portals</p><p>• Collaborate with the sales, customer service, and finance teams to resolve billing issues</p><p>• This position interacts closely with the company’s Proposals & Contracts and Project Management teams, and has high visibility across the organization, driving company operations for billing and collections</p><p>• Independently lead the Collections function to ensure prompt and orderly collection of billed transactions; regularly engage within the Company (Finance, Project Managers, Business Development, etc.) and with external customers to elevate A/R Collections to an optimal level</p><p>• Tactfully & extensively communicate (phone and email) to critical and sizeable clients seeking payment on funds owed for work completed</p><p>• Prepare and issue monthly invoices for all billable projects and costs, including hourly, unit, and pass-through; guarantee timely and accurate tracking of customer contracts, change orders, and service invoices; meet departmental billing deadlines</p><p>• Prepare monthly client financial summaries and estimates, and report KPI type data on A/R, cash collections, and days sales outstanding (DSO) to the Senior Leadership Team within the Company</p><p>• Responsible for account reconciliation and analysis for balance sheet accounts including but not limited to cash and accounts receivable</p><p>• Research, review, obtain approval (as needed), and process credit memo requests, and support Project Management with customer billing inquiries; research unpaid or disputed amounts and engage Proposals & Contracts, Project Management, and Finance departments to lead resolution and correction of customer issues and billing errors</p><p>• Responsible for analyzing the creditworthiness of prospective and current customers and make recommendations for credit limit and payment terms.</p><p>• Examining credit history using credit agency tools (D& B) and evaluating potential risks</p><p>• Provide year-end support of auditor requirements, which may include research and reconciliation; perform additional assignments, as directed by Finance Manager</p><p>• Participate in efforts to achieve department and company goals</p><p>• Create and update suppliers</p><p>• Performs other duties as assigned</p><p>• Crosstrain within the accounting department</p><p><br></p>
<p>We have partnered with a global leader on their search for an organized Sales Support Administrator with strong administrative skills. As the Sales Support Administrator, you will handle tasks such as: preparing reports, assisting the sales team on leads, researching product pricing, handling administrative duties, preparing sales presentations/proposals/contracts, coordinating the ordering process workflow, and manage the communication channels between internal departments. The ideal candidate for this role should have an intense passion for client satisfaction, advanced multi-tasking capabilities, superb customer service skills and a strong drive for problem-solving.</p><p><br></p><p>Responsibilities:</p><p>• Facilitate the onboarding process for new sales team members, ensuring they are equipped with necessary resources.</p><p>• Oversee the administration of the U.S. fleet program, including maintaining accurate records and compliance.</p><p>• Update and manage territory assignments and employee data to support sales operations.</p><p>• Collaborate with the events team to coordinate attendee lists and deliverables for various events.</p><p>• Handle multiple projects and tasks simultaneously, ensuring timely completion and quality results.</p><p>• Develop a comprehensive understanding of team priorities and ongoing projects to provide effective support.</p><p>• Perform general administrative duties, including data entry and document management, as required.</p><p>• Process invoices and manage accounts payable and receivable in alignment with company procedures.</p>
<p>Position summary </p><p> The Office Services Associate is responsible for adding value in providing daily back-office services for our client and teams. Services include but are not limited to reprographics copy and mail services in both physical and digital environments with support for services in hospitality facilities audio/visual reception and other service lines as needed. </p><p><br></p><p> Job duties </p><p> * denotes an essential function </p><p> - *Utilize appropriate logs for all office services work. </p><p> - *Ensure that job tickets are properly filled out before beginning work. </p><p> - *Perform work in office services primarily reprographics mail and intake functions according to established procedures. </p><p> - *Follow procedures to run jobs in proper order. </p><p> - *Communicate with supervisor or client on job or deadline issues. </p><p> - *Meet contracted deadlines for accepting completing and delivering all work. </p><p> - *Troubleshoot basic equipment problems. </p><p> - Be able to lift up to 50 lbs. on a regular basis. </p><p> - Prioritize workflow. </p><p> - Performs Quality Assurance on own and work of others. </p><p> - Load machines with various paper toner supplies. </p><p> - Answer telephone emails and place service calls when needed. </p><p> - Interact with clients in person over the phone or electronically. </p><p> - Adhere to Williams Lea policies in addition to client site policies. </p><p> - Use equipment and supplies in a cost-efficient manner. </p><p><br></p><p><br></p>
<p>Robert Half is looking for a Collections Specialist that will like to join our client's growing company. The Collections Specialist is responsible for managing and executing the collection of delinquent accounts, rent balances, damages, and other outstanding amounts related to multi-family housing. This position ensures compliance with federal, state, and local regulations. The Collections Specialist will work closely with property managers, residents, and third-party vendors to resolve outstanding accounts in a professional and timely manner while upholding the company's standards of customer service. Key Responsibilities include:</p><ul><li>Manage and collect delinquent accounts, including rent balances, damages, and other housing-related charges.</li><li>Review and analyze resident ledgers, move-out statements, and supporting documentation to determine accurate balances.</li><li>Ensure compliance with all applicable collection laws and regulations.</li><li>Communicate with former and current residents regarding outstanding balances in a professional and respectful manner.</li><li>Partner with property managers and corporate departments to resolve disputes or discrepancies in accounts.</li><li>Negotiate payment arrangements and document repayment plans in accordance with company policy.</li><li>Coordinate with third-party collection agencies and legal counsel when necessary.</li><li>Maintain accurate and up-to-date records of collection efforts and account statuses.</li><li>Monitor aging reports and meet monthly collection targets and performance goals.</li><li>Stay informed on industry regulations and best practices related to multi-family housing collections.</li></ul><p>For immediate consideration email you resume today!</p><p><br></p><p><br></p>
<p>Position summary </p><p> The Office Services Associate is responsible for adding value in providing daily back office services for our client and teams. Services include but are not limited to reprographics copy and mail services in both physical and digital environments with support for services in hospitality facilities audio/visual reception and other Williams Lea service lines as needed. </p><p><br></p><p> Job duties </p><p> * denotes an essential function </p><p> - *Utilize appropriate logs for all office services work. </p><p> - *Ensure that job tickets are properly filled out before beginning work. </p><p> - *Perform work in office services primarily reprographics mail and intake functions according to established procedures. </p><p> - *Follow procedures to run jobs in proper order. </p><p> - *Communicate with supervisor or client on job or deadline issues. </p><p> - *Meet contracted deadlines for accepting completing and delivering all work. </p><p> - *Troubleshoot basic equipment problems. </p><p> - Be able to lift up to 50 lbs. on a regular basis. </p><p> - Prioritize workflow. </p><p> - Performs Quality Assurance on own and work of others. </p><p> - Load machines with various paper toner supplies. </p><p> - Answer telephone emails and place service calls when needed. </p><p> - Interact with clients in person over the phone or electronically. </p><p> - Adhere to Williams Lea policies in addition to client site policies. </p><p> - Use equipment and supplies in a cost-efficient manner. </p>
<p><strong><u>Customer Service Specialist</u></strong><em> - dynamic company and culture!</em></p><p>Are you detail-oriented, adaptable, and eager to contribute to a dynamic team? Join a leading manufacturing business in the New London, CT area with exciting growth opportunities in a Customer Service Lead role. If you excel in data entry, thrive in dynamic environments, and have experience in manufacturing or ERP systems, this position could be perfect for you.</p><p><br></p><p>*Fully onsite, 5 days per week in the office*</p><p><br></p><p><em><u>Position Overview:</u></em></p><p>• Accurately input customer orders and related data into the system to ensure error-free processing.</p><p>• Monitor order status, address issues promptly, and coordinate with internal departments to resolve discrepancies.</p><p>• Perform general administrative tasks, including filing, documentation, and generating reports.</p><p>• Work closely with production and shipping teams to guarantee timely delivery and fulfillment of orders.</p><p>• Utilize ERP system to manage orders, inventory, and customer information effectively.</p><p>• Maintain clear and precise communication with customers to address inquiries and provide updates.</p><p><br></p><p><strong>Qualifications:</strong></p><ul><li><strong>Education/Experience:</strong> 3+ years of relevant experience.</li><li><strong>Skills:</strong> ERP system preferred, proficient with MS Suite; solution-driven mindset.</li><li><strong>Personality Traits:</strong> Quick learner, adaptable, detail-oriented, organized, eager, and enthusiastic.</li></ul><p><strong> </strong></p><p><strong>Why Join Us?</strong></p><ul><li>Work in a collaborative team environment with opportunities for growth.</li><li>Be a part of an organization with an awesome culture and top-notch benefits</li></ul><p><br></p><p><strong>To be considered</strong>, apply today or email your resume to <strong><u>Drew.Schroll@RobertHalf com. </u></strong></p><p><br></p>
<p><strong>Overview:</strong></p><p> Our client, a mission-driven nonprofit organization, is seeking a professional and friendly Front Desk Coordinator to serve as the first point of contact for staff, visitors, and stakeholders. This individual will provide exceptional administrative support, manage front desk operations, and ensure a welcoming environment that reflects the organization’s values. The ideal candidate is highly organized, customer-service oriented, and able to multitask in a fast-paced environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and assist visitors, clients, and staff in a professional and courteous manner.</li><li>Answer, screen, and route incoming calls and emails accurately and efficiently.</li><li>Manage scheduling and calendar coordination for staff and conference rooms.</li><li>Maintain front desk area, ensuring it is organized, presentable, and fully stocked.</li><li>Handle mail, deliveries, and packages, including logging and distribution.</li><li>Support administrative tasks such as data entry, filing, and report preparation.</li><li>Collaborate with internal teams to support office operations and events.</li><li>Ensure confidentiality of sensitive information and maintain compliance with organizational policies.</li></ul><p><br></p>
We are looking for a motivated and dynamic Customer Success Specialist to join our team in Cornelius, North Carolina. In this role, you will focus on building strong relationships with businesses, promoting exclusive wireless solutions, and driving customer success. This is a long-term contract opportunity in the telecom services industry, ideal for someone who thrives in a fast-paced and results-driven environment.<br><br>Responsibilities:<br>• Conduct 30–50 outbound calls daily to engage with businesses across various industries, including insurance, automotive, logistics, and delivery operations.<br>• Present and promote exclusive wireless rate plans and mobility solutions from major carriers to decision-makers.<br>• Identify and evaluate leads, ensuring they meet criteria for follow-up by the sales team.<br>• Schedule and coordinate appointments for the sales team to close deals with prospects who meet the necessary criteria.<br>• Maintain accurate records of outreach activities and progress using company-provided tools and systems.<br>• Meet or exceed daily and weekly goals for outreach and lead generation.<br>• Collaborate with the sales team to ensure seamless handoffs and effective communication.<br>• Stay up-to-date with industry trends and product offerings to provide accurate and compelling information to clients.<br>• Address connectivity issues and provide solutions to enhance the customer experience.
We are looking for an organized and detail-oriented Collections Specialist to join our team in Phoenix, Arizona. This role involves managing customer orders, handling inquiries, and supporting various business processes to ensure seamless operations. The ideal candidate will excel in resolving discrepancies, maintaining strong relationships with stakeholders, and contributing to process improvements.<br><br>Responsibilities:<br>• Process customer orders from receipt to invoice, ensuring accurate entry into Sage 200.<br>• Verify electronic orders by cross-checking data in Sage against TrueCommerce to confirm pricing and quantities.<br>• Resolve discrepancies related to pricing or quantities to ensure order completion and accuracy.<br>• Release orders to the warehouse by reconciling data between Sage and the warehouse management system for consistency.<br>• Respond to customer inquiries regarding deliveries, returns, and product details in a timely manner.<br>• Collaborate with sales account managers to maintain clear communication and foster productive relationships.<br>• Assist with raising invoices and issuing credit notes to support the Deduction Analyst.<br>• Identify and implement process improvement opportunities within the Customer Service team.<br>• Address consumer complaints by logging data, resolving issues, or escalating concerns to the Quality team as needed.<br>• Perform additional duties aligned with the role’s responsibilities to maintain high standards.
<p><strong>Robert Half is seeking a Bilingual Spanish Receptionist to join one of our valued clients. This is a great opportunity for someone who enjoys working in a professional office environment, providing excellent customer service, and assisting with day-to-day administrative tasks.</strong></p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Greet and assist visitors in a friendly and professional manner</li><li>Answer and route incoming calls in both English and Spanish</li><li>Manage incoming and outgoing mail, packages, and deliveries</li><li>Maintain front desk organization and ensure reception area is tidy</li><li>Provide administrative support such as filing, scanning, and data entry</li><li>Assist internal teams with scheduling, correspondence, and office coordination</li></ul><p><br></p>
<p>We are looking for a highly driven Client Outreach Representative to join our team in New York, New York. In this role, you will play a key part in connecting small business owners to tailored solutions that help restructure their financial obligations and enable sustainable growth. If you excel in communication and enjoy making a meaningful impact, this position offers an exciting opportunity to contribute to client success.</p><p><br></p><p>Responsibilities:</p><p>• Conduct outbound calls daily to engage with potential clients and introduce service offerings.</p><p>• Utilize conversation guides and criteria to pre-screen prospects effectively.</p><p>• Identify client challenges and match them with appropriate solutions and product paths.</p><p>• Forward leads to the underwriting team or account executives for further processing.</p><p>• Maintain accurate records of interactions and notes using the designated CRM system.</p><p>• Collaborate with internal teams to ensure seamless client experiences.</p><p>• Stay updated on service offerings to provide accurate and relevant information during outreach.</p><p>• Monitor and assess client feedback to improve outreach strategies and communication.</p><p>• Support the development of outreach campaigns to enhance client engagement.</p>
<p>We are looking for a skilled Collections Specialist to join our team in Austin, Texas. In this role, you will focus on managing past due balances, supporting customers, and ensuring smooth resolution of payment issues. This is a Contract-to-continuing position, offering an opportunity to grow within the organization while contributing to a collaborative and goal-oriented team.</p><p><br></p><p>Responsibilities:</p><p>• Monitor and manage overdue accounts to ensure timely payment resolution.</p><p>• Provide assistance to customers by identifying and addressing payment-related concerns.</p><p>• Collaborate with team leads to implement strategies for effective collections across different territories.</p><p>• Utilize ERP systems and Power BI for data analysis and reporting purposes.</p><p>• Filter and analyze data in Excel to support collection activities.</p><p>• Communicate effectively with customers to explain account statuses and payment options.</p><p>• Prioritize tasks based on financial impact to maximize collection efforts.</p><p>• Interact with sales and warehouse teams to address chargebacks and document-related issues.</p><p>• Handle escalations by working closely with team leads to ensure smooth resolution.</p><p>• Maintain a customer-focused approach while adhering to industry regulations and company policies.</p>
We are looking for a detail-oriented and highly organized Senior Receptionist to join our team in Perrysburg, Ohio. In this Contract-to-Permanent position, you will play a pivotal role in providing administrative support, managing schedules, and ensuring smooth day-to-day operations. This role is ideal for someone with strong proofreading skills and experience in administrative assistance.<br><br>Responsibilities:<br>• Greet visitors and handle incoming calls professionally, ensuring excellent customer service.<br>• Proofread documents and correspondence to maintain accuracy and consistency.<br>• Manage calendars, including scheduling meetings, appointments, and conference calls.<br>• Coordinate travel arrangements, including booking flights, accommodations, and transportation.<br>• Prepare and handle export and import documentation efficiently.<br>• Provide general administrative support, including filing, data entry, and maintaining records.<br>• Assist with organizing and facilitating conference calls and meetings.<br>• Serve as a central communication point for internal and external inquiries.<br>• Maintain the front desk area, ensuring it remains presentable and organized.<br>• Collaborate with team members to support ongoing projects and tasks.
<p>Our client near McCandless, PA is hiring for a Receptionist / Office Assistant plays a key role in ensuring the smooth daily operation of the office by managing front desk responsibilities, coordinating events and trainings, assisting with administrative tasks, and maintaining a welcoming and professional environment for all guests and employees. This opportunity is contract with a possibility of contract to hire. Hours: 8am - 5PM. Pay depending on experience: $16-20. </p><p><br></p><p>Key Responsibilities:</p><p><br></p><p>Greet and welcome all visitors, ensuring a professional and friendly first impression.</p><p><br></p><p>Answer, screen, and route incoming calls promptly and accurately.</p><p><br></p><p>Manage front desk operations, including visitor sign-ins and maintaining security protocols.</p><p><br></p><p>Support coordination and setup for on-site meetings, trainings, and special events.</p><p><br></p><p>Assist with ordering and organizing catering or lunches for meetings and staff events.</p><p><br></p><p>Monitor and maintain office supplies, placing orders as needed to ensure stock levels.</p><p><br></p><p>Manage postage and shipping needs, including incoming and outgoing mail and packages.</p><p><br></p><p>Provide general administrative support to staff and management as needed.</p><p><br></p><p>Maintain cleanliness and organization of shared office spaces, conference rooms, and reception area.</p><p><br></p><p>Coordinate with facilities and vendors for office maintenance or service requests.</p><p><br></p>
<p>Customer Support Associate</p><p><strong>Location: </strong>Pipersville, PA</p><p><strong>Schedule: </strong>Monday–Friday, 8:00 AM – 5:00 PM</p><p><strong>Type: </strong>Full-Time, Temporary-to-Hire (Initial Onsite Requirement; Hybrid Potential Later)</p><p><strong>Overview:</strong> A medical equipment distributor based in Pipersville is seeking a proactive and detail-oriented Customer Support Associate to join their team. This role will begin fully onsite, with the potential to transition into a hybrid schedule once training and performance milestones are met. The ideal candidate will have strong communication skills, experience working in a fast-paced environment, and familiarity with order processing, customer service support, and accounting-related tasks.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>Customer Support</p><p>• Serve as the first point of contact for incoming phone calls and customer inquiries.</p><p>• Enter and process sales orders, verify pricing, and send confirmations to customers.</p><p>• Generate purchase orders to vendors and track shipments to ensure timely delivery.</p><p>• Keep customers and sales representatives informed of order status and delivery timelines, including updating internal CRM systems.</p><p>• Assist with inventory control, including preparing shipments, receiving product, and ordering replacement stock as needed.</p><p>• Maintain and update records for equipment sales, warranties, and related documentation.</p><p>• Prepare and distribute weekly sales order status reports.</p><p>• Organize and maintain sales literature and marketing materials.</p><p><br></p><p>Accounts Receivable</p><p>• Create and send invoices for parts and accessory sales.</p><p>• Monitor and follow up on past due payments.</p><p>• Process deposits and record customer payments.</p><p>• Maintain organized filing of closed receivables.</p><p><br></p><p>Accounts Payable</p><p>• Receive and distribute vendor invoices.</p><p>• Enter bills into QuickBooks and process expense submissions.</p><p>• Send ACH notifications and update related payables records.</p><p>• Record commissions for service-related sales.</p><p>• Maintain organized filing of closed payables.</p><p>Administrative Support</p><p>• Provide backup support to customer service and internal sales staff during peak periods or absences.</p><p>• Assist with general office support, supply ordering, and special projects as assigned.</p>
We are looking for a dedicated and bilingual Receptionist to join our team in Miami, Florida. In this role, you will serve as the first point of contact for visitors and callers, ensuring a welcoming and organized environment. This is a Contract to permanent position within a non-profit organization, offering an excellent opportunity to grow your career while contributing to meaningful work.<br><br>Responsibilities:<br>• Welcome and assist visitors, ensuring a positive first impression.<br>• Answer and manage a multi-line phone system, directing calls efficiently.<br>• Respond to inbound calls and provide accurate information or route inquiries appropriately.<br>• Maintain a clean and organized front desk area.<br>• Handle basic administrative tasks such as scheduling and filing.<br>• Ensure communication is clear and effective in both English and Spanish.<br>• Monitor and manage office supplies inventory for the front desk.<br>• Collaborate with team members to support daily operations.
Position summary The Office Services Associate is responsible for adding value in providing daily back office services for our client and teams. <br> Job qualifications - High school diploma or equivalent. - Minimum 1 year office services experience preferably in a legal banking or large corporate environment. - Skilled in the use of mail phone email digital reprographics and mail equipment. - Familiar with general back office procedures to meet and maintain client satisfaction. - Proven customer service skills are required in order to create maintain and enhance customer relationships. - Good written and verbal communication skills including detail oriented telephone and email etiquette. - Attention to detail with good organizational skills. - Must be able to meet deadlines and complete all projects in a timely manner. - Ability to handle sensitive and/or confidential documents and information. - Able to make independent decisions that conform to business needs and policy. - Good problem-solving skills with the ability and understanding of when to escalate a problem to a supervisory level. - Must work well in a team environment. - Must be able to interact effectively with multi-functional and diverse backgrounds. - Ability to work in a fast-paced environment. - Must be self-motivated with positive can-do attitude. <br> Supervision - Number and titles of direct reports if any: n/a - Received: Lead Office Services Associate Supervisor Manager Director <br> Job relationships - Internal: This position works closely with the Office Services team - External: Clients <br> Job duties * denotes an essential function - *Utilize appropriate logs for all office services work. - *Ensure that job tickets are properly filled out before beginning work. - *Perform work in office services primarily reprographics mail and intake functions according to established procedures. - *Follow procedures to run jobs in proper order. - *Communicate with supervisor or client on job or deadline issues. - *Meet contracted deadlines for accepting completing and delivering all work. - *Troubleshoot basic equipment problems. - Be able to lift up to 50 lbs. on a regular basis. - Prioritize workflow. - Performs Quality Assurance on own and work of others. - Load machines with various paper toner supplies. - Answer telephone emails and place service calls when needed. - Interact with clients in person over the phone or electronically. <br> - Use equipment and supplies in a cost-efficient manner. <br> Working conditions - Position operates at sites with maximum of 24/7 operations. Individual shift requirements wil...
<p>We are looking for a detail-oriented and organized Receptionist to assist with front desk responsibilities on a short-term contract basis in New Orleans, Louisiana. This position is ideal for someone who can efficiently manage daily administrative tasks and provide excellent customer service. The role requires strong communication skills and proficiency in handling multi-line phone systems and basic office software.</p><p><br></p><p>Responsibilities:</p><p>• Greet visitors and ensure they feel welcomed upon arrival.</p><p>• Manage incoming calls through a multi-line phone system and direct them appropriately.</p><p>• Organize and maintain files and documents for easy accessibility.</p><p>• Schedule and confirm appointments as needed.</p><p>• Respond to email correspondence promptly and professionally.</p><p>• Perform accurate data entry tasks to update records and databases.</p><p>• Provide support for office operations, including managing supplies and equipment.</p><p>• Assist with creating and updating documents using Microsoft Word, Excel, and Outlook.</p><p>• Handle customer inquiries and resolve issues in a timely manner.</p><p>• Collaborate with team members to maintain a smooth workflow.</p>
We are looking for a dedicated Customer Service Specialist to join our team in Syracuse, New York. This is a Contract-to-Permanent opportunity, ideal for professionals passionate about providing exceptional support and ensuring customer satisfaction. The role involves handling customer inquiries, managing requests efficiently, and maintaining accurate documentation.<br><br>Responsibilities:<br>• Respond promptly to inbound calls, addressing customer inquiries and resolving issues effectively.<br>• Process orders accurately and ensure all customer requests are entered into the system properly.<br>• Maintain detailed and organized records of all customer interactions and transactions.<br>• Identify potential issues and provide timely solutions to enhance customer experience.<br>• Conduct research using computer systems to resolve customer concerns and deliver accurate information.<br>• Navigate multiple monitors and resolutions seamlessly while managing customer interactions.<br>• Communicate professionally and empathetically with customers to build trust and rapport.<br>• Handle both inbound and outbound calls as necessary to meet customer needs.<br>• Collaborate with team members to ensure consistent and high-quality service delivery.
<p>Various Office and Customer Service roles</p><p><br></p><p>OfficeTeam is working with several clients in the Miami area that are looking to fill various Receptionist, Administrative Assistant and Customer Service roles. These positions are ideal for anyone looking to grow their career and start working immediately. Our positions range from $10.00 - $18.00 depending on experience and pay weekly. </p><p><br></p><p>If you are interested and able to start working immediately please send your resume to: Jacqueline.Mejia@RobertHalf and Call Jacqueline @ 786-698-7072</p>
We are looking for a dedicated Collections Specialist to join our team in Chicago, Illinois. In this role, you will focus on managing and resolving outstanding accounts while ensuring compliance with established policies and procedures. This is a Contract to permanent position, offering an excellent opportunity for growth in a fast-paced environment.<br><br>Responsibilities:<br>• Manage and oversee collection efforts for both commercial and consumer accounts.<br>• Communicate with clients to resolve outstanding balances and negotiate payment plans.<br>• Monitor and maintain accurate records of customer accounts and payment histories.<br>• Collaborate with internal teams to address billing discrepancies and ensure timely resolutions.<br>• Analyze account data to identify trends and implement effective collection strategies.<br>• Ensure compliance with company policies and legal regulations related to credit and collections.<br>• Prepare detailed reports on collection activities and account statuses for management review.<br>• Utilize industry-standard collection processes to achieve targets and reduce outstanding balances.<br>• Provide exceptional customer service while handling sensitive financial matters.
<p>We are looking for a detail-oriented Service Specialist II to join a company on a long-term contract basis in West Des Moines, Iowa. In this role, you will focus on ensuring the accuracy and organization of essential documents while maintaining high-quality standards. This position requires strong multitasking abilities and proficiency with computer applications.</p><p><br></p><p>Responsibilities:</p><p>• Organize, review, and manage various documents to ensure accuracy and completeness.</p><p>• Assemble and bind document packets according to established guidelines.</p><p>• Perform quality assurance checks to maintain high standards of document integrity.</p><p>• Utilize Microsoft Word, Excel, and Outlook to attach and remove files as needed.</p><p>• Maintain electronic and paper records in compliance with company procedures.</p><p><br></p><p>If you are looking for your next career move in document management, please apply today! 515.706.4974 or apply through our Robert Half website.</p>
<p><strong>Overview:</strong></p><p> Our client, a growing construction company based in Poway, is seeking an organized and professional Receptionist to manage day-to-day office operations and serve as the first point of contact for staff, clients, and vendors. This individual will play a critical role in supporting project teams, handling administrative tasks, and ensuring smooth office operations. The ideal candidate thrives in a fast-paced environment, has strong communication skills, and is detail-oriented.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and assist visitors, clients, and vendors in a professional and welcoming manner.</li><li>Answer, screen, and route incoming phone calls and emails efficiently.</li><li>Manage scheduling for staff, project meetings, and conference rooms.</li><li>Maintain office organization, including supply inventory, mail, and deliveries.</li><li>Assist with administrative tasks such as data entry, filing, and document preparation.</li><li>Support project teams with reporting, document tracking, and coordination as needed.</li><li>Maintain confidentiality of sensitive company information and ensure compliance with company policies.</li></ul><p><br></p>
