<p>A leading healthcare organization in Honolulu, Hawaii, is seeking a professional and welcoming <strong>Receptionist</strong> to be the face of its dynamic team. This position plays a key role as the first point of contact for patients, visitors, and staff and is critical to maintaining a positive and seamless experience for all. The ideal candidate will demonstrate excellent organizational and customer service skills while ensuring compliance with healthcare regulations and office protocols. This position is <strong>fully on-site</strong> at the healthcare office in Honolulu to ensure hands-on interaction with patients and staff. Candidates must be based in <strong>Hawaii</strong> and available to attend <strong>in-person interviews. To apply, please call us at 808-531-0800. </strong></p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li><strong>Front Desk Duties:</strong> Greet patients and visitors with professionalism and warmth, answer incoming calls promptly, and route them to the appropriate department.</li><li><strong>Appointment Scheduling:</strong> Assist visitors and patients with scheduling, confirming, and rescheduling appointments, ensuring accuracy in the scheduling system.</li><li><strong>Patient Check-In and Check-Out:</strong> Handle patient intake, verify insurance details, collect co-pays, and ensure patient data is up to date.</li><li><strong>Administrative Support:</strong> Assist with filing, scanning, and organizing patient information and medical records, ensuring privacy and HIPAA compliance.</li><li><strong>Communication Management:</strong> Receive and distribute mail, faxes, and messages efficiently.</li><li><strong>Office Coordination:</strong> Monitor and replenish office supplies, manage vendor deliveries, and maintain the cleanliness and organization of the front office area.</li><li><strong>Customer Service:</strong> Provide accurate information about the practice’s policies, services, and procedures to patients and ensure patient concerns are addressed promptly or escalated appropriately.</li></ul><p><br></p>
<p>Robert Half is seeking a motivated and skilled <strong>Office Clerk</strong> to join our client’s busy and thriving organization. This is an excellent opportunity for someone who enjoys a mix of administrative tasks, thrives in a collaborative atmosphere, and is ready to support the daily operations of a dynamic office.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>General Office Support:</strong> Perform administrative duties such as filing, sorting, and distributing documents or correspondence.</li><li><strong>Data Entry & Management:</strong> Process and input accurate data into organizational systems and maintain up-to-date records.</li><li><strong>Customer Service:</strong> Assist clients, employees, or customers by answering phones, responding to emails, and addressing inquiries in a polite and professional manner.</li><li><strong>Scheduling:</strong> Help manage appointments, organize meetings, and maintain office calendars.</li><li><strong>Office Maintenance:</strong> Monitor inventory levels for supplies, restock items as needed, and ensure the workspace remains clean and functional.</li><li><strong>Collaboration:</strong> Assist with special projects and provide backup support to other team members as needed.</li></ul><p><br></p>
<p>We are looking for an experienced B2B Collections Specialist to join our team in Alpharetta, Georgia. In this Contract-to-permanent position, you will play a vital role in managing customer accounts, ensuring timely payments, and addressing any discrepancies. This opportunity is ideal for someone with a strong background in commercial collections who thrives in a collaborative and detail-driven environment.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the collection process for assigned accounts, ensuring prompt resolution of overdue payments.</p><p>• Negotiate payment arrangements and address billing disputes with professionalism and a customer-focused approach.</p><p>• Investigate and reconcile customer accounts, including handling unapplied cash, short payments, and discrepancies.</p><p>• Analyze aging reports to track overdue balances and escalate unresolved collection issues as needed.</p><p>• Collaborate with internal departments, such as Accounting, Sales, and Customer Service, to address client concerns effectively.</p><p>• Maintain detailed records of collection activities and update systems accurately.</p><p>• Prepare and deliver regular reports on collection outcomes, delinquency patterns, and financial risk exposure.</p><p>• Support initiatives aimed at improving collection workflows and reducing Days Sales Outstanding (DSO).</p>
<p>We have partnered with a thriving, manufacturer on their search for an organized Sales Support Coordinator with strong administrative skills. As the Sales Support Coordinator, you will handle tasks such as: preparing reports, assisting the sales team on leads, researching product pricing, handling administrative duties, preparing sales presentations/proposals/contracts, coordinating the ordering process workflow, and manage the communication channels between internal departments. The ideal candidate for this role should have an intense passion for client satisfaction, advanced multi-tasking capabilities, superb customer service skills and a strong drive for problem-solving.</p><p><br></p><p>What you get to do everyday</p><p>· Provide administrative support to sales team</p><p>· Fulfill customer inquiries</p><p>· Serve as liaison between sales team, clients, and internal departments</p><p>· Manage and update customer accounts and CRM systems</p><p>· Resolve pricing issues/errors</p><p>· Build strong customer relationships</p><p>· Review and analyze customer feedback</p><p>· Track sales leads, monitor progress, and ensure follow-up</p><p>· Provide customer quotes and pricing</p><p>· Troubleshoot data performance inquiries</p>
<p>Are you friendly, professional, and highly organized? Our client is seeking a dependable Receptionist to create a welcoming environment for our clients, customers, and team members. As the first point of contact, you will be responsible for managing front-desk operations while maintaining a professional and pleasant atmosphere in our office.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and welcome visitors promptly, ensuring a warm and positive first impression.</li><li>Answer, screen, and direct phone calls and emails to the appropriate contacts or departments.</li><li>Manage scheduling and maintain conference room calendars.</li><li>Handle incoming and outgoing mail, packages, and deliveries.</li><li>Maintain and organize the reception area to reflect the company’s professional image.</li><li>Assist with administrative tasks, such as data entry, filing, and basic document preparation.</li><li>Manage and reorder office supplies as needed.</li><li>Collaborate with team members to provide logistical support for meetings or events.</li></ul><p><br></p>
<p><strong>Jennifer Fukumae</strong> is partnering with an established multi-family office based in San Francisco is seeking a <strong>Client Associate</strong> to serve as a key relationship manager and trusted advisor to a select group of ultra-high-net-worth individuals and families. This firm is known for delivering white-glove service across wealth management, financial planning, lending strategy, and family office services.</p><p><br></p><p><strong>Client Associate – Multi Family Office</strong></p><p>📍 San Francisco (Steps from Montgomery BART) | Hybrid</p><p>💰 $100,000–$130,000 base (DOE) + Bonus</p><p><br></p><p><strong>About the Firm:</strong></p><ul><li>Headquartered in San Francisco with easy BART access</li><li>Serves a sophisticated UHNW client base with personalized, high-touch service</li><li>Known for long-standing client relationships, cross-functional collaboration, and a modern approach to wealth management</li><li>Emphasizes professional development, mentorship, and continuous improvement</li></ul><p> </p><p><strong>About the Role:</strong></p><p>The Client Associate will be the primary point of contact on assigned client relationships, partnering closely with firm leadership to execute custom strategies. You’ll lead client service initiatives, manage complex planning workflows, mentor junior team members, and collaborate across departments. This is a highly visible, client-facing role that requires both strategic thinking and operational excellence.</p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Act as the day-to-day contact for a portfolio of UHNW clients</li><li>Execute requests promptly and with a high level of accuracy</li><li>Collaborate with firm leadership on bespoke planning and investment strategies</li><li>Serve as a guide and mentor to junior associates and analysts</li><li>Assist with advanced estate planning, philanthropic strategies, and tax-advantaged planning</li><li>Coordinate with clients’ extended teams (e.g., personal CFOs, attorneys, assistants)</li><li>Support new investment allocations, liquidity planning, and account structuring</li><li>Contribute to firm-wide initiatives and special projects</li></ul><p><br></p>
We are looking for a detail-oriented and organized Receptionist to join our team in Richmond, Virginia. In this contract position, you will play a pivotal role in managing front desk operations, ensuring smooth communication, and providing exceptional support to both internal and external stakeholders. This opportunity requires strong multitasking skills and a dedication to delivering outstanding customer service.<br><br>Responsibilities:<br>• Greet visitors and clients warmly while managing front desk operations with a high level of organization.<br>• Handle a multi-line phone system, including answering and directing inbound calls efficiently.<br>• Respond to email correspondence promptly and with attention to detail.<br>• Utilize Microsoft Office Suite, including Word, Excel, Outlook, and Teams, to complete administrative tasks.<br>• Maintain and organize office supplies inventory, ensuring timely ordering and restocking as needed.<br>• Support clerical duties such as filing, data entry, and document management.<br>• Coordinate with team members to ensure seamless communication and workflow.<br>• Demonstrate excellent time management to prioritize tasks effectively in a fast-paced environment.<br>• Provide exceptional customer service to address inquiries and resolve concerns.<br>• Assist with scheduling and calendar management as required.
<p>Are you an organized and friendly professional with excellent communication skills in both English and Spanish? Our organization, located in the heart of downtown Fort Wayne, Indiana, is seeking a <strong>Bilingual (Spanish) Receptionist</strong> to join our team.</p><p>As the first point of contact for our company, you will play a vital role in creating a welcoming atmosphere for clients, visitors, and employees. If you thrive in a fast-paced environment and are passionate about delivering exceptional customer service, we want to hear from you!</p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet clients and visitors in a professional and friendly manner, addressing their needs in English or Spanish as required.</li><li>Answer and direct incoming calls efficiently, responding to inquiries and relaying messages accurately.</li><li>Assist with scheduling appointments and maintaining the office calendar.</li><li>Provide administrative support, including data entry, filing, and documentation.</li><li>Ensure the reception area is organized, presentable, and well-stocked with supplies.</li><li>Collaborate with other team members to maintain smooth office operations.</li></ul><p><br></p>
We are seeking a dedicated Collections Specialist to join us on a contract-to-permanent placement basis. This is an exciting opportunity for someone looking to make an impact in a fast-paced, structured work environment.<br><br>Responsibilities:<br><br>Perform B2B collections activities<br>Process and track data entry and reporting<br>Handle account reconciliations and manage client communications<br>Provide exceptional customer service while managing payment and collections processes<br>Collaborate with team members to streamline collection procedures<br>Utilize Excel for reporting and data management<br>Support other administrative tasks as needed<br>Expectations:<br><br>100% in-office role (no hybrid flexibility)<br>Structured work hours: Monday to Friday, 8:00 AM - 5:00 PM<br>1-hour lunch break<br>Requirements:<br><br>Experience with B2B collections<br>Intermediate Excel skills (reporting, data analysis)<br>Customer-centric approach and strong communication skills<br>Computer savvy with strong attention to detail<br>SAP experience is a plus but not required<br>Ability to work independently and within a team
<p>We are looking for a motivated and detail-oriented Receptionist to join our dynamic client. This position is ideal for someone who thrives in a fast-paced environment and enjoys interacting with people while providing exceptional administrative support. As this is a contract role, it is a great opportunity to contribute to a growing organization and develop your skills further. Responsibilities:</p><ul><li>Welcome and greet visitors with professionalism and warmth, ensuring a positive first impression.</li><li>Answer and direct incoming phone calls efficiently, providing accurate information to callers.</li><li>Manage incoming and outgoing mail, including sorting and distributing correspondence as required.</li><li>Maintain office organization by managing files and assisting with general administrative tasks.</li><li>Monitor and replenish office and kitchen supplies to ensure smooth daily operations.</li><li>Handle customer inquiries with a focus on providing excellent service and timely resolutions.</li><li>Assist other administrative staff with overflow tasks such as data entry, word processing, and internet research.</li><li>Coordinate appointments and meetings, ensuring accuracy and timely communication.</li><li>Support onboarding processes by managing paperwork and assisting new hires.</li><li>Facilitate deliveries and ensure they are distributed appropriately within the office.</li></ul>
<p><strong>Collections Specialist – Full Time | Onsite | local to Bloomfield, CT</strong></p><p><br></p><p><strong>Company Overview:</strong></p><p> Our client is a well-established construction company local to Bloomfield, CT, known for their commitment to quality and service. As our client continues to grow, they are seeking a skilled <strong>Collections Specialist</strong> to join theirteam. If you're detail-oriented, assertive, and experienced in collections, please keep reading!</p><p><br></p><p><strong>Position Overview:</strong></p><p>The <strong>Collections Specialist</strong> will be responsible for managing collections from commercial accounts, posting payments, handling some billing functions, and providing excellent customer service. This is a full-time <strong>onsite</strong> position.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage the collection of outstanding accounts receivable from commercial clients</li><li>Post payments accurately and timely</li><li>Assist with billing tasks as needed</li><li>Respond to customer inquiries and resolve account discrepancies</li><li>Maintain accurate records and documentation of collection activities</li><li>Collaborate with internal teams to address and resolve billing issues</li></ul><p><strong>Requirements:</strong></p><ul><li>4+ years of recent experience in an AR role handling collections (commercial collections preferred)</li><li>Proficiency in <strong>Microsoft Excel</strong></li><li>Experience working with <strong>accounting software</strong></li><li>Strong communication and problem-solving skills</li><li>High attention to detail and strong organizational skills</li><li>Associate’s or Bachelor's degree in a related field is preferred, <strong>but not required</strong></li></ul><p><strong>Compensation & Benefits:</strong></p><ul><li><strong>Salary:</strong> Up to <strong>$60,000</strong> annually, depending on experience</li><li><strong>Schedule:</strong> Full-Time, Monday – Friday, onsite </li><li><strong>Benefits:</strong> Health insurance, Paid Time Off (PTO)</li></ul><p><strong>Ready to Apply?</strong></p><p> If you meet the requirements and are excited to be part of a dynamic construction company, please apply today to Daniele.Zavarella@roberthalf com!</p>
<p>Our client is seeking a dedicated Bilingual Customer Experience Specialist to provide top-tier service and support to a diverse range of customers. In this role, you will act as a key resource for resolving issues, answering inquiries, and ensuring customer satisfaction in multiple languages. You will collaborate across teams to deliver a seamless customer experience while addressing needs with efficiency and professionalism. The ideal candidate is fluent in both English and Spanish and excels at problem-solving, communication, and multitasking in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Deliver exceptional customer service via phone, email, live chat, or other communication channels in (English and Spanish)</li><li>Respond to customer inquiries and resolve issues promptly with professionalism and empathy.</li><li>Communicate complex information effectively across different languages to ensure customer understanding.</li><li>Collaborate with internal teams to escalate and resolve customer concerns efficiently.</li><li>Document customer interactions within CRM systems and ensure accurate records are maintained.</li><li>Collect and analyze customer feedback to identify areas for service improvement.</li><li>Stay current on company product information, services, and policies to provide accurate guidance.</li></ul><p><br></p>
<p>The Front Desk Coordinator will manage and coordinate all front office activities. This position is crucial for creating a positive first impression for our clients and guests and requires a professional demeanor and excellent communication skills.</p><p>Responsibilities:</p><ol><li>Greet and assist visitors, clients, and staff members, providing a welcoming and friendly environment.</li><li>Manage incoming calls, direct calls to appropriate internal resources, and provide necessary information to callers.</li><li>Schedule and manage appointments efficiently using the company's scheduling system.</li><li>Coordinate mailing services, including incoming, outgoing, and delivery of mails and packages.</li><li>Support in event planning and coordination whenever required.</li><li>Perform basic administrative tasks, including data entry, filing, and maintaining office supplies.</li><li>Always uphold a high level of confidentiality and professionalism.</li></ol><p><br></p>
• Build and maintain strong relationships with key customers throughout the Accounts Receivable process.<br>• Engage with our valued customers via outbound phone calls and email to collect on payments owed.<br>• Perform account reconciliations as needed to ensure accounting records are aligned.<br>• Partners with our branch managers and regional managers to align on appropriate payment strategies for past due accounts<br>• Achieve accounts receivable KPI’s, including daily call volume, and accounts receivable percent over 60 days.<br>• Understands and communicates the account receivables policy.<br>• Effectively resolves issues in a positive, professional manner.<br>• Communicate effectively in a prompt courteous and customer-oriented manner<br>• Drive innovative solutions on past-due accounts where standard accounts receivable procedures have failed<br>• Analysis of any changes in payment patterns and recommend customers for credit evaluation.<br>• Refers uncollectable past due accounts to Credit Manager for review of possible collection or bade debt write off<br>• Ensures accurate customer files and customer billing information is up to date<br>• Responds to bankruptcy notices, returned checks, uncashed checks and bank credit card disputes<br>• Other duties as assigned.<br>Qualifications<br><br>• 2+ years of experience as a Credit Analyst, Accounts Receivable Specialist, or related field.<br>• You are detail-oriented, have a passion for customer service and strong interpersonal skills<br>• You want to be a great team player and possess the ability to collaborate and adapt in partnering with stakeholders across the business.<br>• You are self-motivated, goal-oriented, possess the ability to learn quickly and work effectively in a fast-paced work environment.<br>• Experience in handling a large volume, small dollar portfolio<br>• Excellent communication and interpersonal skills, including the ability to negotiate satisfactory business resolutions<br>• You are self-motivated, customer-centric, and highly organized.<br>• Experience reconciling AR accounts a plus.<br>• Experience training, mentoring other team members a plus.<br>• Ability to handle confidential or sensitive information with discretion<br>• Microsoft office: Excel and Word<br>• Experience with Davisware Global Edge is a plus<br>• Must pass a pre-employment drug screen and criminal background check
<p>Our client located in downtown Pittsburgh is hiring for a receptionist to start in the beginning of October . This is a 12-week onsite contract role with a schedule of Monday through Friday, 8:00 AM – 5:00 PM, including a 1-hour lunch break. The position offers a pay rate of $18-$20 an hour based off of experience.</p><p><br></p><p><br></p><p><strong>Job responsibilities</strong> would include ordering food, phones, conference rooms, scheduling communications.</p><p>• Answering firm telephone and greeting guests.</p><p>• Maintaining firm conference room calendar and assist in preparing and setting up conference rooms for internal meetings, conferences, and events.</p><p>• Entering time and submitting expenses for various attorneys and administrators.</p><p>• General secretarial duties, including drafting, copying, faxing, scanning and filing of incoming and outgoing correspondence and documents.</p><p>• Providing administrative support as needed including preparing correspondence, redacting documents, and preparing spreadsheets.</p><p><br></p>
We are looking for a dedicated Customer Experience Specialist to join our team in Elmwood Park, New Jersey. In this long-term contract role, you will play a vital part in enhancing customer satisfaction and operational efficiency. This position offers an exciting opportunity to contribute to the success of our organization through data management, reporting, and collaboration.<br><br>Responsibilities:<br>• Maintain and update organizational systems to ensure accurate and reliable data within the database.<br>• Support the Client Experience team throughout the entire life cycle of work orders, including creation, management, and post-service activities.<br>• Partner with Field Team Leads to monitor work orders in their post-service phase, aiming to streamline the resolution process.<br>• Create and analyze detailed reports to uncover trends in customer behavior, feedback, sales performance, and operational metrics.<br>• Utilize findings from reports to identify areas for improvement and recommend actionable strategies.<br>• Facilitate effective communication via email correspondence to address client inquiries and concerns.<br>• Manage and oversee CRM activities, ensuring data integrity and streamlined workflows.<br>• Provide administrative assistance to support team operations and improve overall efficiency.<br>• Leverage Microsoft Excel to organize, analyze, and present data effectively.
<p>Robert Half has partnered with a thriving manufacturing company on their search for an experienced Credit & Collections Specialist. The responsibilities for this role will consist of: evaluating credit applications, monitoring customer credit limits, collecting outstanding payments, resolving billing issues, assisting with charge backs, updating credit profiles, collaborating with sales and management on credit decisions and terms, analyze customer accounts, recommending accounts for third-party collections, arranging debt payoffs, and ensuring compliance with policies and applicable credit/collections laws and regulations. Ultimately, this Credit & Collections Specialist will process payments and refunds, update account records, and provide assistance where collection efforts are needed.</p><p><br></p><p>Primary Duties</p><p>· Create and maintain credit history records</p><p>· Set up new client accounts</p><p>· Document daily collection activity</p><p>· Complete collection effort calls</p><p>· Reviewing and approving credit holds</p><p>· Generate legal collections documents</p><p>· Spreadsheet Maintenance</p><p>· Perform payment reconciliations</p><p>· Assist customer service department</p><p>· Develop and schedule payment plans</p>
<p>Robert Half is one of the world's leading staffing agencies, providing professionals with opportunities to grow their careers at top organizations. We are assisting a client in San Diego, CA, with their search for a professional Account Specialist who is detail-oriented, organized, and motivated to contribute to their dynamic team. This is an exciting opportunity to develop your skills and make a meaningful impact. The Account Specialist will play a crucial role in managing accounts, facilitating financial transactions, and ensuring exceptional customer service. This role blends both accounting and client relation functions, requiring a professional who is highly organized and enjoys working within a team-oriented environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage and maintain accurate accounts, ensuring timely posting of transactions and updates to account records.</li><li>Process payments, refunds, and account adjustments while maintaining compliance with company policies.</li><li>Assist in account reconciliations and resolve discrepancies by investigating account issues.</li><li>Provide prompt and professional communication with customers regarding their accounts and inquiries.</li><li>Collaborate with team members to prepare financial reports and relevant documentation.</li><li>Assist with the preparation of month-end and year-end closing reports.</li><li>Continuously look for opportunities to improve account processes and workflows.</li><li>Maintain detailed and organized files of account activity, ensuring confidentiality and accuracy.</li></ul><p><br></p>
<p><strong>Job Description</strong>: We are seeking a skilled and detail-oriented <strong>Collections Specialist</strong> with <strong>4+ years of experience</strong> to join our client’s team. The ideal candidate will be responsible for managing and executing the accounts receivable and collections process to ensure the timely recovery of outstanding obligations. This role requires a strong understanding of collections practices, excellent communication skills, and the ability to handle customer interactions professionally while reducing delinquencies.</p><p><br></p><p><strong>Key Responsibilities</strong>:</p><ul><li><strong>Accounts Receivable Management</strong>: Monitor, review, and manage past-due accounts to ensure timely resolution of outstanding balances.</li><li><strong>Customer Communication</strong>: Contact customers via phone, email, and written correspondence to follow up on delinquent payments and resolve account discrepancies effectively.</li><li><strong>Payment Arrangements</strong>: Negotiate payment plans and establish repayment schedules to recover overdue balances while maintaining positive customer relationships.</li><li><strong>Documentation</strong>: Accurately document all collection activities and maintain updated records of communications and payment statuses in company systems.</li><li><strong>Dispute Resolution</strong>: Investigate and resolve payment disputes or discrepancies in coordination with internal departments (e.g., sales, billing, or finance).</li><li><strong>Reporting</strong>: Prepare and present regular reports on aging accounts, collection progress, and cash flow impacts to management.</li><li><strong>Compliance</strong>: Ensure adherence to federal, state, and local laws and regulations regarding collections practices.</li><li><strong>Team Collaboration</strong>: Work closely with the billing, customer service, and legal teams to streamline the accounts receivable process and reduce outstanding debt balances.</li></ul><p><br></p>
<p>Robert Half is seeking a <strong>Front Desk Coordinator</strong> to be the welcoming face of our client’s organization. This role offers an excellent opportunity to make lasting first impressions while managing administrative tasks in a fast-paced and professional environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Greet and assist visitors, clients, and employees with professionalism and a positive attitude.</li><li>Answer incoming calls, screen and forward them as necessary, and handle inquiries efficiently.</li><li>Maintain the front desk, reception area, and common spaces by keeping them tidy, organized, and stocked with necessary supplies.</li><li>Schedule appointments, manage meeting room bookings, and coordinate calendar activities.</li><li>Assist with incoming and outgoing mail, packages, and deliveries.</li><li>Provide administrative support, including data entry, report generation, and document preparation.</li><li>Act as a liaison between clients, team members, and other departments, ensuring effective communication and problem resolution.</li><li>Uphold security procedures, such as monitoring visitor access and maintaining sign-in logs.</li></ul><p><br></p>
We are looking for an experienced Receptionist to join our team on a contract basis in Saint Louis, Missouri. In this role, you will serve as the first point of contact for visitors and callers, ensuring smooth communication and attentive customer service. This position is ideal for someone who thrives in a dynamic environment and is skilled at managing multi-line phone systems.<br><br>Responsibilities:<br>• Greet visitors and ensure they are directed to the appropriate person or department.<br>• Manage and operate a multi-line phone system, handling inbound calls efficiently.<br>• Provide attentive and courteous responses to inquiries from clients and customers.<br>• Maintain an organized and welcoming reception area.<br>• Assist with administrative tasks such as scheduling appointments and managing correspondence.<br>• Handle switchboard operations for phone systems with up to 10 lines.<br>• Ensure timely delivery of messages and follow-up on unresolved inquiries.<br>• Collaborate with team members to support daily office operations.
<p>Do you have excellent communication skills, a welcoming demeanor, and a knack for keeping a busy office running smoothly? Our client, a respected company in the construction industry, is on the lookout for a friendly and organized Receptionist to serve as the first point of contact for their team and visitors. If you thrive in a dynamic environment and enjoy making a great first impression, this is the role for you!</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Welcome visitors, clients, and vendors with professionalism and a friendly attitude.</li><li>Answer and direct phone calls, emails, and inquiries promptly and accurately.</li><li>Maintain and manage the front desk area, ensuring it is clean, organized, and presentable.</li><li>Provide administrative support to the team, including scheduling meetings, preparing documents, and managing mail.</li><li>Assist with data entry and filing to support project tracking and office operations.</li><li>Coordinate deliveries and ensure proper documentation for materials and packages.</li><li>Maintain contact lists and communication during project coordination when needed.</li><li>Support HR or office management tasks such as onboarding new employees or setting up workspace logistics.</li><li>Handle sensitive information and maintain confidentiality at all times.</li></ul><p><br></p>
<p>We are looking for a dedicated Customer Success Specialist to join our team in Saint Petersburg, Florida. This is a CONTRACT TO PERMANENT position that offers a consistent Monday through Friday schedule, with no nights or weekends required. If you thrive in a collaborative environment and enjoy helping customers solve problems, we invite you to become part of our dynamic organization.</p><p><br></p><p>Responsibilities:</p><p>• Provide basic troubleshooting assistance to customers and address their concerns effectively.</p><p>• Log service calls and maintain accurate records in the company database.</p><p>• Perform follow-up calls to ensure customer satisfaction and resolve any outstanding issues.</p><p>• Enter and manage data within internal systems to support operational efficiency.</p><p>• Collaborate with team members to deliver exceptional customer support.</p><p>• Utilize Microsoft Office tools, including Outlook, Teams, Word, and Excel, to complete tasks.</p><p>• Address connectivity problems and guide customers through resolution steps.</p><p>• Respond to customer inquiries via email and other communication channels.</p><p>• Take initiative to learn and apply knowledge about the swimming pool industry.</p><p>• Handle other duties as assigned to meet departmental goals.</p>
<p>We are looking for a detail-oriented Human Resources Contact Center Representative to join our team in Charlotte, North Carolina. In this long-term contract role, you will serve as a crucial point of contact for employees, managers, and external stakeholders, providing guidance on HR-related inquiries. This position involves utilizing multiple systems to deliver accurate information and ensuring a seamless employee experience. This will be a contract role starting late September and running through end of April. </p><p><br></p><p>Responsibilities:</p><p>• Address inquiries from employees, managers, and external stakeholders regarding HR-related topics such as payroll, benefits, and time-off policies.</p><p>• Manage and track cases using ServiceNow to ensure timely resolution and proper documentation.</p><p>• Educate employees and external parties on available self-service tools and resources.</p><p>• Retrieve and analyze information from systems like Workday and SharePoint to respond to inquiries effectively.</p><p>• Escalate complex situations that fall outside established policies and procedures to appropriate teams for resolution.</p><p>• Provide consistent support while adhering to organizational policies and procedures.</p><p>• Share feedback and insights on employee experiences to identify opportunities for process improvements.</p><p>• Collaborate with HR leaders and external vendors to address specific needs and ensure alignment with organizational goals.</p><p>• Ensure compliance with auditing standards when handling sensitive information.</p><p>• Assist with benefit-related functions and customer service responsibilities to maintain high levels of satisfaction.</p>
<p>Our client is offering an exciting opportunity for a Licensed Client Services Associate in Houston, Texas. As a Licensed Client Services Associate, you will be integral to our team, handling customer relations, managing financial data, and ensuring the smooth operation of our services. This role is situated within the wealth management industry.</p><p><br></p><p>Responsibilities:</p><p>• Efficiently manage client transactions and money movement requests</p><p>• Regularly communicate with clients regarding new business and existing issues</p><p>• Execute client-specific projects as needed</p><p>• Handle outbound calls and emails to service clients professionally</p><p>• Review and prepare comprehensive investment reports</p><p>• Accurately update client information for review meetings</p><p>• Confirm transactions with clients to ensure accuracy</p><p>• Responsibly manage calendars and CRM to record client interactions</p><p>• Resolve client queries via phone and email promptly and effectively</p><p>• Summarize meeting notes, emails, and financial data for client meetings</p>
