<p><strong>Job Summary:</strong></p><p>We are seeking a detail-oriented and results-driven <strong>Collections/Billing Specialist</strong> to assist our client in managing financial transactions and ensuring accurate customer billing and timely collections. The ideal candidate will possess strong communication and problem-solving skills, with a proven ability to manage accounts receivable, resolve billing discrepancies, and maintain positive relationships with clients. This role is essential for ensuring the organization's cash flow and financial stability.</p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Billing:</strong> Prepare, verify, and send timely and accurate invoices to clients based on agreed-upon terms.</li><li><strong>Collections:</strong> Contact clients to follow up on overdue payments, resolve payment issues, and negotiate payment plans if necessary.</li><li><strong>Accounts Reconciliation:</strong> Investigate and resolve discrepancies in billing and collections; ensure accounts are accurate and up to date.</li><li><strong>Documentation:</strong> Maintain detailed and organized records of billing, collection activities, and transactions.</li><li><strong>Customer Assistance:</strong> Provide excellent customer service by addressing billing inquiries and assisting clients with account resolution.</li><li><strong>Reporting:</strong> Generate aging reports, payment status updates, and collection summaries for management review.</li><li><strong>Compliance:</strong> Ensure billing policies and collection practices adhere to company guidelines, as well as legal and regulatory requirements.</li></ul><p><br></p>

<p><strong>Qualifications:</strong></p><ul><li>High school diploma or equivalent required; degree in accounting, finance, or related field is a plus.</li><li>2+ years of experience in billing, accounts receivable, or collections roles.</li><li>Working knowledge of accounting software and systems, such as QuickBooks, SAP, or similar platforms.</li><li>Proficiency in Microsoft Excel and other Office applications.</li><li>Strong communication, negotiation, and customer service skills.</li><li>High attention to detail and accuracy in managing financial data and documentation.</li><li>Ability to manage time effectively and prioritize tasks in a fast-paced environment.</li></ul><p><strong>Soft Skills:</strong></p><ul><li>Excellent interpersonal and relationship management skills.</li><li>Problem-solving skills to address payment delays and client concerns.</li><li>A proactive and results-driven mindset.</li></ul><p><br></p>

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