We are looking for a detail-oriented and courteous Receptionist to join our team on a contract basis. In this role, you will be the first point of contact for visitors, providing exceptional customer service and managing front desk operations. This position is located in Smithfield, Rhode Island.<br><br>Responsibilities:<br>• Welcome and assist visitors with care and attention.<br>• Direct visitors to appropriate departments or staff members based on their needs.<br>• Organize and distribute incoming mail and deliveries promptly.<br>• Provide excellent customer service to ensure a positive experience for guests and staff.<br>• Maintain the reception area in a neat and organized manner.<br>• Answer phone calls and handle inquiries efficiently.<br>• Coordinate schedules and appointments as needed.<br>• Support administrative tasks and assist with additional duties when required.
<p>Robert Half is looking for innovative Front Desk Coordinators for our local clients ongoing needs in the area! The Front Desk Coordinator will sit at the front desk and answer busy multi-line phones, check-in visitors and direct other walk-in traffic. Candidates who are successful in the Front Desk Coordinator contractual roles typically are proficient in Microsoft Office Suite skills and are comfortable updating and maintaining reports, tracking, and documenting detailed information, and entering information into company databases. The successful Front Office Coordinator will have experience with multi-line phones, and strong alphanumeric data entry and Microsoft Office Suite skills, including working with reports and mail merge. If you have outstanding customer service skills, excellent attention to detail, and are organized and motivated, then apply with Robert Half!</p>
<p>We are looking for a skilled Receptionist to join our team in Santa Clara, CA. This is a long-term contract position that requires an individual with excellent attention to detail, strong communication skills, and the ability to provide outstanding customer service. In this role, you will be the first point of contact for visitors and callers, ensuring smooth day-to-day operations at the front desk.</p><p><br></p><p>Responsibilities:</p><p>• Maintain a welcoming and attentive presence at the reception area, ensuring all visitors feel comfortable and attended to.</p><p>• Answer incoming calls, route them appropriately, and provide information as needed.</p><p>• Greet and assist guests, clients, and visitors upon arrival, including providing directions or escorting them to meeting locations.</p><p>• Ensure all visitors are properly signed in and follow security protocols during check-in and check-out processes.</p><p>• Assist with badge creation and access setup for visitors and contract staff.</p><p>• Coordinate meeting room bookings, ensuring rooms are prepared and equipped for scheduled meetings.</p><p>• Respond to inquiries with a courteous and helpful attitude, reflecting high standards of customer service.</p><p>• Support administrative tasks such as file management, printing, and internet browsing as required.</p><p>• Collaborate with team members to ensure seamless operations and communication.</p><p>• Maintain an appearance that reflects years of experience and aligns with the company’s standards.</p>
Inside Sales Position<br> <br>Daily Responsibilities:<br> <br>• Special Projects & Campaigns<br>• CRM upkeep<br>• Process Quotes<br>• Process SOP for New Clients<br>• Assist with New Client On-Boarding <br>• Mining & Research for Sales Leads<br>• Provide friendly Customer Service to Clients<br>• Assist Sales & Marketing Team<br>• Prospecting<br>• Data Entry<br>• Administration Duties<br>• Vendor Interaction<br>• Assist Team Members<br>• Communicate effectively with clients and vendors<br> <br>REQUIRED SKILLS<br> <br>• Minimum Education: H.S. Diploma/GED<br>• General Computer Literacy (Outlook, Word and Excel)<br>• Ability to Perform Basic Math Skills<br>• Good Interpersonal Skills<br>• Able to Work Under Pressure<br>• Able to Handle Multiple Priorities<br>• Read, Speak and Write English Fluently<br>• Successfully Complete Required Background Check<br>• Ability to sit for long periods of time<br>• Ability to use computer keyboard for long periods of time<br>• Able to work 20 hrs. per week
We are looking for a dedicated Customer Success Agent to join our team in Milwaukee, Wisconsin. As a key contributor to our organization’s long-term success, you will play a pivotal role in delivering exceptional customer experiences and ensuring clients receive significant value from our services. This is a Contract-to-Permanent position, ideal for professionals passionate about customer advocacy and creating elite experiences.<br><br>Responsibilities:<br>• Serve as a proactive and empowered customer success agent for individual clients or end-user channels.<br>• Achieve daily call targets of 85 calls while maintaining high-quality interactions.<br>• Act as a customer advocate, personalizing the experience to minimize effort and maximize satisfaction.<br>• Independently identify and resolve customer concerns by providing timely and effective solutions.<br>• Utilize troubleshooting skills and self-help tools to address technical issues efficiently.<br>• Maintain a strong understanding of company products and services to provide informed support.<br>• Collaborate across departments to ensure inquiries are resolved with a one-call resolution approach.<br>• Uphold a sense of urgency and professionalism in every interaction to consistently exceed customer expectations.<br>• Track and document customer interactions accurately using data entry tools and systems.
<p>We are looking for a detail-oriented and organized <strong><em>Receptionist </em></strong>to join a team on a contract basis in Honolulu, Hawaii. In this role, you will be the first point of contact for visitors and callers, ensuring a welcoming and efficient front office experience. The ideal candidate will bring strong customer service skills and a proactive approach to handling a variety of administrative tasks.</p><p><br></p><p>Responsibilities:</p><p>• Greet and assist visitors and clients in a courteous and detail-oriented manner.</p><p>• Answer, screen, and direct incoming calls on a multi-line switchboard.</p><p>• Manage incoming and outgoing mail, ensuring timely processing and distribution.</p><p>• Maintain the organization and cleanliness of the front desk and reception area.</p><p>• Order and manage office supplies to ensure a well-stocked and functional workspace.</p><p>• Provide general administrative support to the team, including filing and data entry.</p><p>• Coordinate with internal departments to relay messages and schedule appointments.</p><p>• Handle inquiries and provide accurate information about the company and its services.</p>
We are looking for an organized and detail-oriented Receptionist to join our team in Cedar Knolls, New Jersey. In this long-term contract role, you will be the first point of contact for visitors and callers, ensuring smooth day-to-day operations at our front desk. This position offers an excellent opportunity to develop your administrative and customer service skills in the water industry.<br><br>Responsibilities:<br>• Schedule and manage appointments to maintain an efficient workflow.<br>• Greet visitors and handle inquiries at the front desk in a courteous manner.<br>• Operate a multi-line phone system to answer calls and direct them appropriately.<br>• Respond to inbound calls while providing accurate information and assistance.<br>• Perform light filing tasks, ensuring records are accurately maintained in a mostly paperless environment.<br>• Participate in training sessions to master call handling and customer interaction techniques.<br>• Maintain a welcoming and organized reception area to create a positive first impression for clients and visitors.
<p>Robert Half currently has local ongoing openings for an articulate and skilled Receptionists in the Woodland Hills, CA area. In this role, you will be the face of our company, responsible for providing outstanding customer service to clients and visitors. Your primary role will involve greeting guests, managing phone calls, handling inquiries, and ensuring that our clients have a seamless and pleasant experience. You will also perform general administrative duties and assist other administrative staff with overflow work, including word processing, data entry and Internet research tasks. For more information, please call 818-703-8818.</p>
<p>Robert Half currently has local ongoing openings for an articulate and skilled Receptionists in the Woodland Hills, CA area. In this role, you will be the face of our company, responsible for providing outstanding customer service to clients and visitors. Your primary role will involve greeting guests, managing phone calls, handling inquiries, and ensuring that our clients have a seamless and pleasant experience. You will also perform general administrative duties and assist other administrative staff with overflow work, including word processing, data entry and Internet research tasks. For more information, please call 818-703-8818</p>
<p><strong>POSITION</strong>: Customer Service Associate (manufacturing industry)</p><p><u>TYPE</u>: Full-Time / Direct-Hire / Permanent (not temp or contract)</p><p><strong>CONTACT</strong>: <u>Drew.Schroll@RobertHalf com. </u></p><p><br></p><p>WORK MODEL: Fully onsite, 5 days per week - core Mon-Fri business hours</p><p><br></p><p>Growing manufacturing company is hiring to expand their customer service team. They are a large well known international organization making an impact globally in multiple sectors. Reporting to the Customer Service Manager, you will be working on a team and responsible for responding to customer requests, and acting as a liaison between internal departments (sales, finance, production, etc.)</p><p><br></p><p><em><u>Overview of responsibilities include:</u></em></p><p>• Send order confirmations and respond to customer inquiries and concerns </p><p>• Support the Wholesale Team Leader in sales outreach, including phone communication, sending literature, and tracking samples </p><p>• Maintain accurate customer records, pricing details, and shipping information in our system </p><p>• Coordinate with internal teams to provide product information, specs, certifications, and pricing </p><p>• Follow up with current and past customers to explore new sales opportunities</p><p><br></p><p>The ideal candidate will have a minimum of 2 years of customer service experiencE. ERP experience preferred, MS Office, and great communication skills. </p><p><br></p><p>Salary ranges from $45,000-$55,000 with top notch benefits, and great team culture. </p><p><br></p><p><strong>To be considered</strong>, please apply today and/or email your resume to <u>Drew.Schroll@RobertHalf com. </u></p>
<p>We are looking for an experienced Senior Collections Representative to join our team in Northwood, Ohio. This position is a Contract to permanent role, offering the opportunity to demonstrate your expertise in handling high-volume collections while working closely with our Accounts Receivable team. The role will initially be onsite, with potential for remote in the future. </p><p><br></p><p><br></p><p>Responsibilities:</p><p>• Manage high-volume collections, focusing on commercial accounts, and ensure timely payments.</p><p>• Collaborate with the Accounts Receivable Manager and team to address outstanding balances and implement credit holds as necessary.</p><p>• Utilize Salesforce and laboratory systems to track and manage collections activities efficiently.</p><p>• Analyze credit data and approve credit terms based on established guidelines.</p><p>• Prepare detailed reports on collection activities and account statuses for review.</p><p>• Foster strong relationships with clients, ensuring open communication and resolution of payment issues.</p><p>• Contribute to team dynamics by encouraging collaboration and maintaining a friendly, detail-oriented environment.</p><p>• Assist in integrating new systems and processes to enhance collections operations.</p><p>• Ensure compliance with company policies and industry standards in all credit and collections activities.</p>
We are looking for a dedicated Customer Success Agent to join our team in Milwaukee, Wisconsin. This contract-to-permanent role is crucial to ensuring long-term customer satisfaction and success by delivering outstanding service and personalized experiences. The ideal candidate will excel in a fast-paced environment, consistently meeting high performance standards while advocating for customer needs.<br><br>Responsibilities:<br>• Serve as a proactive customer success advocate, addressing inquiries and concerns with urgency and professionalism.<br>• Make at least 85 customer calls daily to meet performance targets and enhance customer engagement.<br>• Personalize customer interactions to minimize effort and ensure a seamless experience.<br>• Analyze and resolve customer issues independently, offering timely and effective solutions.<br>• Troubleshoot technical challenges using self-help tools and resources.<br>• Maintain strong knowledge of company products and services to provide accurate and helpful guidance.<br>• Collaborate with cross-functional teams to achieve one-call resolutions for customer inquiries.<br>• Utilize tools like Microsoft Teams, Word, Outlook, and Excel for efficient communication and data management.<br>• Deliver elite experiences to customers by consistently exceeding expectations.
We are looking for an organized and customer-focused Front Desk Coordinator to join our team on a contract basis in Forest Hills, New York. In this role, you will serve as the first point of contact for visitors and callers, ensuring smooth communication and detail-oriented service in a healthcare environment. This is an excellent opportunity to contribute to a dynamic team while delivering exceptional front desk support.<br><br>Responsibilities:<br>• Greet and assist visitors with a welcoming and detail-oriented demeanor.<br>• Manage incoming calls using a multi-line phone system, ensuring timely and accurate responses.<br>• Coordinate concierge services to address patient and visitor needs efficiently.<br>• Handle general receptionist duties, including scheduling and maintaining records.<br>• Operate a switchboard system for up to 10 lines, directing calls appropriately.<br>• Provide clear and courteous communication to resolve inquiries or concerns.<br>• Maintain a clean and organized reception area to uphold a detail-oriented appearance.<br>• Collaborate with internal staff to support daily operational needs.<br>• Ensure confidentiality and accuracy when handling sensitive information.
<p>We are looking for a Front Desk Coordinator to join our team on a contract basis in San Francisco, California. In this role, you will serve as the first point of contact for visitors, providing a welcoming and detail-oriented presence. This position requires a customer-focused individual with excellent organizational skills and a courteous attitude.</p><p><br></p><p>Responsibilities:</p><p>• Greet and assist all visitors promptly and courteously as they enter or exit the premises.</p><p>• Monitor building entrances to ensure a secure and safe environment.</p><p>• Perform document scanning and maintain accurate records.</p><p>• Handle concierge-related tasks as assigned to support smooth daily operations.</p><p>• Maintain a neat and detail-oriented appearance and adhere to the business dress code.</p><p>• Manage time effectively to handle multiple responsibilities efficiently.</p><p>• Collaborate with team members to maintain a welcoming and organized front desk area.</p><p><br></p><p>** If you're interested in this position, please apply to this position and contact Julia Henderson at julia.henderson - at - roberthalf - .com with your word resume and reference job ID# 00410-0013289434 **</p>
We are looking for a Front Desk Coordinator to join our team in White Plains, New York. In this contract position, you will serve as the first point of contact for visitors and callers, ensuring a welcoming and detail-oriented environment. This role requires excellent organizational skills, attention to detail, and the ability to handle multiple tasks simultaneously.<br><br>Responsibilities:<br>• Greet and assist visitors, ensuring a friendly and detail-oriented atmosphere.<br>• Manage a multi-line phone system, efficiently directing calls to the appropriate departments.<br>• Handle inbound calls with care, providing accurate information and support.<br>• Perform receptionist duties, including maintaining front desk operations and scheduling appointments.<br>• Deliver concierge services to support staff and guests, addressing inquiries and requests promptly.<br>• Monitor and manage incoming and outgoing correspondence.<br>• Maintain a clean and organized front desk area.<br>• Collaborate with team members to ensure seamless communication and workflow.<br>• Provide administrative support as needed to enhance office operations.
We are looking for a skilled Collections Specialist to join our team in Mount Prospect, Illinois. In this long-term contract position, you will play a key role in managing commercial collections for our organization. If you have experience in resolving billing issues, following up on outstanding invoices, and maintaining strong customer relationships, we encourage you to apply.<br><br>Responsibilities:<br>• Monitor and follow up on overdue invoices to ensure timely payments.<br>• Communicate with customers to address payment discrepancies and resolve billing issues.<br>• Use online portals to process payments and update account information.<br>• Collaborate with internal departments to investigate and resolve invoice disputes.<br>• Maintain detailed records of collection activities and customer interactions.<br>• Analyze accounts to identify trends and recommend process improvements.<br>• Ensure compliance with company policies and regulations during collection activities.<br>• Provide exceptional customer service to maintain positive client relationships.<br>• Prepare reports on collection status and outstanding balances for management review.
We are looking for an experienced Receptionist to join our team in Torrance, California. In this role, you will be the first point of contact for visitors and callers, ensuring efficient and attentive communication. This is a long-term contract position, ideal for someone with strong organizational skills and a friendly demeanor.<br><br>Responsibilities:<br>• Manage a multi-line phone system, including answering and routing inbound calls promptly and accurately.<br>• Greet visitors with a detail-oriented approach and provide assistance as needed.<br>• Maintain the reception area to ensure it is welcoming and organized.<br>• Handle switchboard operations efficiently, managing calls across multiple lines.<br>• Provide support for administrative tasks, such as scheduling appointments and distributing mail.<br>• Deliver excellent customer service to both internal and external stakeholders.<br>• Coordinate communication between departments when necessary.<br>• Keep accurate records of visitor logs and other relevant documentation.<br>• Assist with part-time reception duties as required.
<p>We are looking for an organized and detail-oriented Receptionist to join our client's growing team in Woodbury, Minnesota. In this role, you will be the first point of contact for visitors and clients, ensuring a welcoming and efficient office environment. This position also involves providing administrative support and assisting with office management tasks to keep operations running smoothly.</p><p><br></p><p>Responsibilities:</p><p>• Greet and assist visitors and clients, ensuring a friendly and efficient front desk experience.</p><p>• Provide administrative support to the team, including scheduling appointments, managing correspondence, and coordinating meetings.</p><p>• Handle incoming and outgoing mail, deliveries, and packages with accuracy and efficiency.</p><p>• Maintain and organize office and client files in both electronic and physical formats.</p><p>• Perform data entry tasks to ensure accurate record-keeping and information management.</p><p>• Manage office supplies by placing orders and coordinating with vendors as needed.</p><p>• Utilize Microsoft Word and Outlook for correspondence, scheduling, and file organization.</p><p>• Deliver excellent customer service by addressing inquiries and supporting colleagues, clients, and guests.</p><p>• Foster a welcoming and efficient office atmosphere through proactive engagement and support.</p>
<p>We are looking for a detail-oriented and reliable Receptionist to provide coverage during an offsite event for employees. This is a contract Receptionist position based in Bala Cynwyd, Pennsylvania, and requires someone who can work independently while maintaining excellent customer service.</p><p><br></p><p>What you get to do every single day:</p><p>• Greet visitors and ensure they feel welcomed upon arrival.</p><p>• Handle incoming phone calls and direct them to the appropriate departments or individuals.</p><p>• Assist customers by addressing inquiries and providing helpful information.</p><p>• Maintain a clean and organized reception area to uphold a neat appearance.</p><p>• Manage administrative tasks such as scheduling, filing, and data entry as needed.</p><p>• Monitor and ensure the security of the office space by tracking visitor sign-ins.</p><p>• Provide support for internal staff and coordinate communication effectively.</p><p>• Prepare and distribute documents or communications as required.</p><p>• Resolve minor issues or escalate concerns to the appropriate personnel when necessary.</p>
<p>We are looking for an efficient and personable Front Desk Coordinator to join our team in Bonita Springs, Florida. In this long-term contract position, you will play a key role in ensuring smooth daily operations while providing exceptional service to clients and team members. This is a fantastic opportunity for someone who thrives in a dynamic environment and enjoys interacting with people.</p><p><br></p><p>Responsibilities:</p><p>• Greet clients and visitors with a detail-oriented and friendly demeanor, ensuring a positive first impression.</p><p>• Manage memberships and class sign-ups, assisting clients with any questions or concerns.</p><p>• Maintain cleanliness in the office by regularly wiping down surfaces, including door handles and fitness equipment.</p><p>• Answer and manage multi-line phone systems, directing calls appropriately and providing information as needed.</p><p>• Perform data entry tasks accurately to maintain organized and up-to-date records.</p><p>• Deliver concierge-style services to clients, addressing their needs promptly and courteously.</p><p>• Utilize Microsoft Excel, Word, and Outlook to handle administrative tasks efficiently.</p><p><br></p>
<ul><li>Address and resolve complex customer inquiries and complaints quickly and professionally.</li><li>Serve as the primary point of contact for escalated issues and ensure timely resolutions.</li><li>Accurately document customer interactions, resolutions, and ongoing issues in the CRM system.</li><li>Generate detailed reports from customer data, presenting key insights to management when required.</li><li>Analyze customer feedback and identify recurring trends to suggest improvements to workflows, policies, and service strategies.</li><li>Monitor and optimize the effectiveness of customer service processes and tools.</li><li>Support team members by answering technical or procedural questions and acting as a resource in challenging situations.</li><li>Partner with other departments like Sales, Operations, and Product teams to align on customer needs and resolve complex cases.</li><li>Contribute to cross-departmental initiatives aimed at improving the customer experience.</li></ul>
We are looking for a detail-oriented and personable Receptionist to join our team in Boston, Massachusetts. This role is ideal for someone who thrives in a dynamic environment and enjoys being the first point of contact for clients and guests. As a vital member of the team, you will play a key role in ensuring smooth office operations and delivering exceptional customer service.<br><br>Responsibilities:<br>• Greet visitors warmly and ensure they are directed to the appropriate person or department.<br>• Operate and manage a multi-line phone system, including transferring calls and taking messages as needed.<br>• Assist with client communications, ensuring timely and detail-oriented responses to inquiries.<br>• Maintain the reception area to ensure it is welcoming and organized.<br>• Schedule and coordinate meetings, including setting up videoconferencing tools such as Zoom.<br>• Provide administrative support, including drafting correspondence and managing basic office tasks.<br>• Foster positive interpersonal relationships with clients, team members, and visitors.<br>• Monitor incoming mail and packages, ensuring proper distribution.<br>• Handle competing priorities in a fast-paced environment with efficiency and professionalism.<br>• Collaborate with the team to support overall office operations.
We are looking for an organized and detail-oriented Collections Specialist to join our team in Phoenix, Arizona. This role involves managing customer orders, handling inquiries, and supporting various business processes to ensure seamless operations. The ideal candidate will excel in resolving discrepancies, maintaining strong relationships with stakeholders, and contributing to process improvements.<br><br>Responsibilities:<br>• Process customer orders from receipt to invoice, ensuring accurate entry into Sage 200.<br>• Verify electronic orders by cross-checking data in Sage against TrueCommerce to confirm pricing and quantities.<br>• Resolve discrepancies related to pricing or quantities to ensure order completion and accuracy.<br>• Release orders to the warehouse by reconciling data between Sage and the warehouse management system for consistency.<br>• Respond to customer inquiries regarding deliveries, returns, and product details in a timely manner.<br>• Collaborate with sales account managers to maintain clear communication and foster productive relationships.<br>• Assist with raising invoices and issuing credit notes to support the Deduction Analyst.<br>• Identify and implement process improvement opportunities within the Customer Service team.<br>• Address consumer complaints by logging data, resolving issues, or escalating concerns to the Quality team as needed.<br>• Perform additional duties aligned with the role’s responsibilities to maintain high standards.
We are looking for a dedicated Collections Specialist to join our team in Edmonds, Washington, on a Contract to permanent basis. In this role, you will be responsible for managing auto loan portfolios by contacting customers with overdue payments and arranging solutions to prevent accounts from escalating to legal actions. This position offers a dynamic work environment with opportunities to grow your expertise in consumer collections.<br><br>Responsibilities:<br>• Contact customers to remind them of upcoming or overdue auto loan payments, ensuring clear communication about their account status.<br>• Manage a portfolio of accounts, handling calls ranging from 5-day reminders to accounts that are up to 180 days past due.<br>• Perform 50-100 daily outbound calls to customers, following a structured call sheet to meet departmental goals.<br>• Arrange payment plans with customers to help them avoid further financial complications or legal escalation.<br>• Utilize Microsoft Excel and Word to document account updates and maintain accurate records.<br>• Collaborate with team members to ensure consistent follow-up and resolution of overdue accounts.<br>• Apply skip tracing techniques using AutoMasters and other systems to locate hard-to-reach customers.<br>• Provide courteous and detail-oriented customer service while discussing sensitive financial matters.<br>• Adhere to business casual dress code, maintaining a focused and respectful demeanor in all interactions.<br>• Work closely with managers to improve collection strategies and achieve departmental targets.
We are looking for a dedicated Recovery Representative I (Tier II) to join our team in Rochester, New York. This long-term contract position offers the opportunity to work in a hybrid schedule and develop expertise in financial recovery processes, ensuring compliance and quality service delivery. The ideal candidate will play a key role in resolving returned items, supporting clients, and maintaining adherence to regulatory standards.<br><br>Responsibilities:<br>• Process and resolve bank-returned items with accuracy and efficiency, ensuring compliance with company guidelines.<br>• Deliver attentive customer service to both internal and external clients while minimizing risk exposure.<br>• Educate clients and branches on resolution procedures and alternative service options when required.<br>• Develop and maintain knowledge of company products, including Taxpay, Direct Deposit, Garnishments, 401(k), Workers’ Compensation, and other offerings.<br>• Research and address product and service issues reported by clients, ensuring timely and effective resolutions.<br>• Collaborate with mentors to manage daily payment and payroll hold reports, maintaining accuracy and preventing penalties.<br>• Evaluate client accounts to determine approved services and mitigate potential risks to the company.<br>• Participate in ongoing training to enhance skills and ensure adherence to regulatory standards, including the Fair Debt Collections Practices Act.<br>• Handle client objections effectively, aiming to recover lost revenue while adhering to established procedures.
