Collections Specialist
We are looking for a meticulous Collections Specialist to join our team on a contract basis in Bellevue, Washington. In this role, you will focus on customer outreach and account reconciliation, ensuring timely resolution of outstanding balances and maintaining strong relationships with clients. This is a high-volume position requiring excellent communication skills and a proactive approach.<br><br>Responsibilities:<br>• Conduct outreach to customers to address overdue accounts and ensure timely payments.<br>• Handle a high volume of communications with accuracy and care.<br>• Reconcile customer accounts, identifying discrepancies and resolving them promptly.<br>• Maintain comprehensive records of customer interactions and payment agreements.<br>• Collaborate with internal teams to streamline collection processes and improve efficiency.<br>• Provide exceptional customer service while addressing payment issues and inquiries.<br>• Monitor and report on collection activities to ensure alignment with company goals.<br>• Work one day per week on-site as required by the organization.<br>• Adhere to the established business casual dress code and maintain a composed demeanor.
• Proven experience in commercial and consumer collections.<br>• Strong understanding of credit and collection processes.<br>• Excellent communication and interpersonal skills for high-volume customer outreach.<br>• Proficiency in account reconciliation and resolving billing discrepancies.<br>• Ability to work independently and meet deadlines in a fast-paced environment.<br>• Familiarity with collections and billing systems.<br>• Detail-oriented with strong organizational skills.<br>• Flexibility to work on-site one day per week as needed.
<p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p>
<p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p>
<p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p>
<p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.</p>
- Bellevue, WA
- onsite
- Temporary
-
23.00 - 29.00 USD / Hourly
- We are looking for a meticulous Collections Specialist to join our team on a contract basis in Bellevue, Washington. In this role, you will focus on customer outreach and account reconciliation, ensuring timely resolution of outstanding balances and maintaining strong relationships with clients. This is a high-volume position requiring excellent communication skills and a proactive approach.<br><br>Responsibilities:<br>• Conduct outreach to customers to address overdue accounts and ensure timely payments.<br>• Handle a high volume of communications with accuracy and care.<br>• Reconcile customer accounts, identifying discrepancies and resolving them promptly.<br>• Maintain comprehensive records of customer interactions and payment agreements.<br>• Collaborate with internal teams to streamline collection processes and improve efficiency.<br>• Provide exceptional customer service while addressing payment issues and inquiries.<br>• Monitor and report on collection activities to ensure alignment with company goals.<br>• Work one day per week on-site as required by the organization.<br>• Adhere to the established business casual dress code and maintain a composed demeanor.
- 2025-11-07T23:59:27Z