<p><strong>About the Organization:</strong></p><p>Our client is a highly respected organization in the insurance industry, renowned for its commitment to community engagement and corporate social responsibility. They are seeking a Customer Support Representative to join their Customer Service Center. This role provides a unique opportunity to make a meaningful impact by delivering exceptional service and support to customers.</p><p><br></p><p><strong>About the Role:</strong></p><p>As a Customer Support Representative, you will serve as the front line of communication with customers, primarily through telephone interactions and occasionally written correspondence. You'll assist with insurance-related inquiries, product requests, and account changes by analyzing customer needs, performing calculations, and implementing resolutions.</p><p><br></p><p><strong>You'll positively impact Customer Support Center in the following ways:</strong></p><ul><li>Excellent communication skills to explain insurance products to customers</li><li>Ability to handle matters that can highly sensitive and emotional</li><li>Strong decision making and analytical abilities as you analyze customer inquiries, determine steps for resolution, research member files, analyze certificate provisions to determine methods of affecting desired changes (i.e. change of beneficiary, type of insurance, change in method of payment, etc)</li></ul><p><strong>What Makes this Opportunity Exciting:</strong></p><p>Joining this team means you'll be welcomed into a vibrant and collaborative culture that values continuous improvement and growth.</p><ul><li><strong>Career Development:</strong> Gain ongoing training, develop new skills, and unlock opportunities for future career advancement.</li><li><strong>Hybrid Flexibility:</strong> Begin with onsite training and transition into a flexible hybrid schedule, combining work-from-home (WFH) with in-office collaboration a few days each month.</li><li><strong>Work-Life Balance: </strong>Enjoy a rotating schedule every two weeks (8 a.m.–4 p.m. and 9 a.m.–5 p.m.), allowing for variety and structure.</li></ul><p><strong>Added Incentives</strong></p><ul><li><strong>Training Growth Path:</strong> Clear opportunities to enhance your skills and advance your career through ongoing education and development.</li><li><strong>Comprehensive Benefits Package:</strong> A robust offering designed to support your well-being inside and outside of work.</li><li><strong>Retention Bonus:</strong> Receive financial rewards for your commitment and contributions to the team.</li><li><strong>Rich Feedback Culture:</strong> Thrive in an environment that prioritizes constructive feedback to help you continuously grow and exceed goals.</li></ul><p>If you're passionate about helping others, thrive in a collaborative environment, and enjoy learning and development opportunities, connect with our team today - Christin, Erin and Lydia are great points of contact for this role and can be reached at (563) 359-7535.</p>
<p>We are hiring a dependable and personable <strong>Client Support Representative</strong> to join a well-respected organization in the Quad Cities. This role offers a welcoming workplace and opportunities for flexibility. If you enjoy helping customers, staying organized, and working in a team-oriented environment, this could be a great fit!</p><p><br></p><p><strong><u>How to Apply</u></strong></p><p>Submit your application today or call our office at 563-359-3995 to learn more! Lydia, Christin, or Erin are great points of contact.</p><p><br></p><p><strong><u>Key Responsibilities</u></strong></p><ul><li>Respond to incoming calls from clients and provide clear, friendly, and professional assistance.</li><li>Identifying the customer needs and matching them to the right services.</li><li>Record and update customer details accurately.</li><li>Communicate important information to internal teams to ensure smooth follow-up.</li></ul>
<p>Robert Half is partnering with a respected local CPA firm to hire a Receptionist to join their team. This role offers a great opportunity to get your foot in the door with a reputable firm known for its professionalism, client service, and collaborative environment.</p><p><br></p><p><strong><u>About the Role</u></strong></p><p>This position is ideal for someone who enjoys being the face of the office—greeting clients, managing the flow of information, and keeping operations running smoothly. You’ll handle a blend of administrative, client service, and light accounting support tasks, with the opportunity to grow into a long-term role.</p><p><br></p><p>If you’re an organized multitasker with a customer-service mindset and a knack for keeping things on track, we’d love to hear from you.</p><p><strong>Apply today</strong> or call our office at <strong>563-359-3995</strong> to learn more! Christin, Lydia, and Erin are great points of contact. </p><p><br></p><p><strong><u>Key Responsibilities</u></strong></p><ul><li>Answer and direct incoming calls with professionalism and accuracy</li><li>Schedule and coordinate client appointments</li><li>Greet clients and assist with pick-up/drop-off of tax returns</li><li>Enter invoices and assist with basic billing processes</li><li>Maintain organized filing systems and general office correspondence</li><li>Support the team with additional administrative tasks as needed</li><li>May grow into assisting with tax return assembly</li></ul><p><strong><u>Why You’ll Love This Role</u></strong></p><ul><li>Contract-to-hire position with a well-established CPA firm with an excellent local reputation</li><li>Gain exposure to accounting office operations without needing prior tax experience</li></ul>
<p>Are you someone who enjoys being the friendly face of the office and keeping things running smoothly behind the scenes? Robert Half is partnering with a growing organization seeking a Receptionist to support daily front desk operations. </p><p><br></p><p>About the Role:</p><p>As the Receptionist, you’ll be the first point of contact for visitors and incoming calls. You’ll play a key part in ensuring a welcoming, organized office environment while providing support to the HR department.</p><p><br></p><p>Interested? Apply today or give us a call at (563) 359-3995 - Lydia, Erin, or Christin would be happy to help.</p><p><br></p><p>Key Responsibilities:</p><p>- Greet and assist visitors as they arrive at the main entrance</p><p>- Answer and direct incoming phone calls (low call volume)</p><p>- Order and maintain office supplies</p><p>- Assist HR with light administrative tasks (e.g., stuffing checks, organizing files)</p><p>- Provide general office support as needed</p><p><br></p><p>Why You'll Love It:</p><p>- Monday-Friday with flexible hours</p><p>- Short-term contract (estimated 4–6 weeks — they’re still evaluating workload and don’t want to overpromise!)</p><p>- Weekly pay through Robert Half</p><p><br></p><p>Perks of Partnering With Robert Half</p><p>At Robert Half, we’re proud to match talented professionals with fulfilling opportunities. As a global leader in specialized recruitment, we connect great companies with skilled talent to create rewarding careers. Joining this opportunity is more than just a job—it’s a path toward growth with a company that cares.</p>
<p>Robert Half is hiring for a well-respected Tax Firm for the upcoming 2026 tax season! We’re seeking a highly skilled, articulate, and energetic Receptionist. If you're a positive, customer-service-oriented individual who thrives in a dynamic environment, this short-term contracted role is an excellent opportunity to grow your skills and contribute to a professional, fast-paced team.</p><p><br></p><p><strong><u>Day-to-Day Responsibilities:</u></strong></p><ul><li>Answer and direct incoming calls, take accurate messages, and schedule appointments</li><li>Greet clients and visitors warmly, ensuring a welcoming experience</li><li>Handle scanning, filing, and copying of confidential client documents</li><li>Maintain organized records and assist with file management in the firm’s system</li><li>Communicate professionally via phone, email, and in person to support client inquiries</li></ul><p>If you’re ready to take on a key front-line role supporting a busy tax team this season, apply today or call our team at 563-214-1120!</p>
