<p>We are looking for a detail-oriented Help Desk Analyst to join our team in the East Hills area of Pittsburgh, Pennsylvania. As a Contract position, this role focuses on providing efficient IT and desktop support while addressing technical issues and user concerns. The ideal candidate will have a passion for troubleshooting and delivering excellent customer service.</p><p><br></p><p>Responsibilities:</p><p>• Provide prompt and effective IT support to resolve hardware and software issues.</p><p>• Manage service desk tickets, ensuring timely responses and resolutions.</p><p>• Troubleshoot technical problems related to Microsoft Windows 10 and Active Directory.</p><p>• Perform break/fix repairs for desktop systems and peripherals.</p><p>• Image and deploy PCs to meet organizational standards.</p><p>• Maintain accurate documentation of technical issues and their resolutions.</p><p>• Collaborate with team members to improve system performance and user experiences.</p><p>• Conduct background checks and adhere to organizational clearance requirements.</p><p>• Assist in system updates and ensure compatibility with existing infrastructure.</p><p>• Deliver exceptional customer service to users facing technical challenges.</p>
We are looking for a detail-oriented Administrative Assistant to join our team in El Cerrito, California. This long-term contract position offers the opportunity to support essential administrative operations while collaborating closely with staff and customers to ensure organizational efficiency. The role requires a balance of customer service expertise and administrative skills, with responsibilities performed onsite Monday through Friday, from 8 AM to 5 PM.<br><br>Responsibilities:<br>• Provide exceptional customer service by addressing inquiries and requests with attention to detail and efficiency.<br>• Perform data entry tasks with accuracy, ensuring records and reports are up-to-date.<br>• Manage incoming and outgoing correspondence, including email and postal mail, while maintaining organized filing systems.<br>• Prepare and maintain service call reports, logs, and various documentation as required.<br>• Monitor and replenish office supplies, including janitorial and coffee materials, to ensure smooth daily operations.<br>• Assist in scheduling appointments, preparing meeting rooms, and supporting office events.<br>• Conduct reconciliations and maintain petty cash funds in accordance with company policies.<br>• Perform general clerical duties such as scanning, copying, and document imaging to support administrative functions.<br>• Collaborate with other administrative staff to provide backup support when needed.<br>• Utilize Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint, to complete various tasks.
<p>Are you passionate about assisting others and providing excellent customer service? As a Helpline Agent, you will be the first point of contact for individuals seeking support. You’ll use your communication and problem-solving skills to address customer inquiries, resolve issues, and ensure a positive experience. This is a dynamic role that offers opportunities to grow professionally while making a meaningful impact.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Answer incoming calls, emails, and messages promptly and professionally.</li><li>Identify customer needs and guide them to appropriate solutions or resources.</li><li>Troubleshoot and resolve customer concerns or escalate more complex issues for further assistance.</li><li>Maintain accurate and detailed records of customer interactions in the company's system.</li><li>Consistently deliver a high level of customer service, striving for first-call resolution.</li><li>Stay updated on company processes, services, and tools to provide accurate and current information to customers.</li></ul><p><br></p>
Are you highly organized, detail-oriented, and ready for something different every day? Join a close-knit, family-owned demolition/construction business! We’re seeking a versatile Office Manager who enjoys problem-solving, customer interaction, and helping coordinate projects from the first phone call to final payment for a contract to permanent opportunity! Your Impact: You’ll be the hub of our business. From answering calls (“we always say yes to new ideas!”) and working up estimates to managing end-to-end documentation, you’ll oversee the full project cycle. You’ll support the owner and field crew, coordinate inspections and utility shutoffs, prep invoices, manage accounts receivable, and ensure everything runs smoothly. Our business is growing, and we need someone like you to help us! Core Responsibilities: Serve as the first point of contact for residential and commercial customers Guide clients through estimates, permitting, inspections, and project scheduling Prepare bid templates and estimates Oversee invoicing; track payments and follow up as needed Coordinate field appointments and support staff schedules Manage office workflow, organize digital/paperwork, and integrate QuickBooks Translate construction details between field and office; communicate professionally with vendors and clients by phone and email What We’re Looking For: Prior construction experience ideal Strong organization and multitasking skills — you love keeping things moving! Exceptional communication, both with customers and colleagues Flexibility — every day brings something new; readiness to step outside routine Comfort working independently and with a team; positive, “figure it out” mindset Familiarity with QuickBooks (Desktop/Online) preferred CDL license a bonus, but not required Why You’ll Love Working Here: Family-run, friendly atmosphere Genuine flexibility and trust No two projects are the same; every day offers something fresh Supportive training Ready to make a difference and grow with us? Apply today!
<p>Are you detail-oriented, self-motivated, and thrive in a fast-paced environment? We’re hiring for a Warehouse Operations Administrative Clerk to join our client's team in an onsite, dynamic role. This position is ideal for someone who values organization, customer service, and has a strong administrative background.</p><p><br></p><p>What You’ll Do:</p><p>As a Warehouse Operations Administrative Clerk, you’ll play a vital role in keeping our warehouse operations running smoothly. Your primary responsibilities will include:</p><p>Data Entry: Accurate and efficient data entry of pick ticket stubs into DNS systems.</p><p>Customer Service: Acting as the go-to support for warehouse operations and supervisors.</p><p>Printer Management: Managing 11 printers with urgency and precision.</p><p>System Navigation: Navigating multiple computer systems, including DNS (Dealer Network System) and WCS.</p><p>Excel Support: Using Excel occasionally for reporting and documentation.</p><p>Document Handling: Backup duties for printer room, BOL tasks, customs documents, and will-call requests.</p><p><br></p><p>Key Responsibilities:</p><p>Troubleshooting inventory and shipping material issues.</p><p>Handling administrative tasks in a warehouse/shipping office environment.</p><p>Ensuring attention to detail and maintaining a reliable attendance record.</p><p><br></p><p>Why You’ll Love This Role:</p><p>Full-Time with potential for overtime: 2nd Shift role: to 2:00pm to 10:30pm, with possibility of overtime.</p><p>Active Workstyle: Be on your feet throughout most of your shift while contributing to essential operations.</p><p>Team-Oriented Environment: Collaborate with coworkers in lull times to optimize workflow.</p><p><br></p><p>If you’re an administrative professional with warehouse experience and enjoy combining organization with customer service, this job is for you! Ready to take on an exciting role where your skills and attention to detail will be highly valued? Connect with our team today - call Erin, Christin or Lydia today at (563) 359-7535!</p><p><br></p><p>Important Notes:</p><p>This is a 100% onsite position – no remote option available.</p><p>Visa sponsorship is not offered now or in the future for this role.</p>
We are looking for a detail-oriented Mortgage Customer Service Specialist to join our team in Frankfort, Kentucky. This position focuses on supporting loan servicing operations, ensuring compliance with regulatory requirements, and addressing customer inquiries regarding mortgage loans. As a Contract to long-term opportunity, this role offers a pathway to sustained employment for a dedicated individual.<br><br>Responsibilities:<br>• Respond to customer inquiries related to single-family mortgage loans, providing clear and accurate information on loan requirements, status, and specific transactions.<br>• Prepare payoff quotes, payment histories, and other loan-related documents, ensuring precision and compliance with regulatory standards.<br>• Handle requests for partial releases, loan assumptions, and Private Mortgage Insurance cancellation while adhering to applicable guidelines.<br>• Process customer updates, including personal changes, and communicate results to mortgagors and regulatory agencies in writing.<br>• Assist with annual principal balance reductions on forgivable loans and prepare debt forgiveness notifications upon loan maturity.<br>• Review rental applications and coordinate approvals with the manager, maintaining accurate documentation.<br>• Support customers navigating the department’s online e-Status system and provide guidance on its functionality.<br>• Collaborate with Investor Accounting to ensure payments are processed accurately and on time.<br>• Act as a liaison to redirect calls and written inquiries efficiently across departments.<br>• Scan and archive essential documents and correspondence in compliance with company protocols.
<p>We are in the process of recruiting a Benefits Support Analyst for our team located in Houston, Texas. The individual will be a pivotal team member with an emphasis on systems, Benefits knowledge will be instrumental in ensuring customer success. The role will involve translating clients’ needs into product specifications for software enhancements and acting as a subject matter expert in the Benefits functional area.</p><p><br></p><p>Responsibilities:</p><p>• Support customers throughout the complete project lifecycle, from sales to implementation and support.</p><p>• Address and resolve Benefit related support tickets in a timely and efficient manner.</p><p>• Act as a conduit for knowledge transfer, sharing insights on Benefits practices and processes with both clients and internal team members.</p><p>• Engage in user training preparation and delivery, ensuring a comprehensive understanding of our software for customers.</p><p>• Document and map customer business processes and third-party integrations, identifying areas for increased client satisfaction during the sales or implementation process.</p><p>• Undertake quality assurance tasks, testing tickets related to Benefits to ensure optimal functionality.</p><p>• Serve as a liaison between clients and our business, effectively communicating client needs regarding software functionality and performance.</p>
<p><strong>IT Service Desk Analyst</strong></p><p><strong>Location: </strong>Minnetonka, MN</p><p><strong>Schedule</strong>: Tuesday - Thursday, 8am-4pm (22.5hr/wk)</p><p><br></p><p><strong>Ready to launch your IT career in a role that blends hands-on tech support with real impact?</strong> Join our solveIT team, where we don’t just fix problems—we empower people. As part of our Global Shared Services Organization, you’ll be the face of IT for employees across the enterprise, helping them stay productive and connected.</p><p><br></p><p><strong>What You’ll Do:</strong></p><p><br></p><p>As an <strong>IT Service Desk Analyst</strong>, you’ll be the go-to expert for Level 1 support—primarily in person—at our headquarters. You’ll troubleshoot hardware, software, and AV issues, and deliver a top-tier customer experience with every interaction.</p><p><strong>Your day-to-day will include:</strong></p><ul><li>Supporting employees with laptop, software, and AV tech in conference rooms</li><li>Diagnosing and resolving incidents and service requests</li><li>Delivering friendly, client-focused customer service</li><li>Updating documentation and SOPs to reflect current practices</li><li>Monitoring escalations from external providers and ensuring timely resolution</li><li>Driving process improvements to reduce disruptions and enhance service quality</li><li>Meeting performance metrics that reflect service excellence</li></ul><p><strong>Why Join Us?</strong></p><ul><li><strong><em>Career Growth:</em></strong> Learn from experienced professionals and grow your technical and customer service skills</li><li><strong><em>Impact:</em></strong> Help employees stay productive and connected across the organization</li><li><strong><em>Innovation:</em></strong> Be part of a team that’s always looking for smarter, faster ways to solve problems</li><li><strong><em>Culture:</em></strong> Work in a collaborative, inclusive environment that values your ideas</li></ul>
<p>We are offering a contract to permanent employment opportunity for a Jack of all Trades IT Support Technician (level 2) in the service industry, located in Naples, Florida. This role involves a variety of responsibilities related to technology installation, user support, network maintenance, and system administration.</p><p><br></p><p>MUST BE ON BOARD WITH FULLY ONSITE IN NAPLES, FL. Also, must have elite communication skills and customer service to support high level executive level stakeholders.</p><p><br></p><p>Responsibilities:</p><p>• Install new applications, operating system updates, devices, and peripherals to ensure the smooth running of technological systems.</p><p>• Facilitate onboarding and offboarding processes for users, which include setting up and managing macOS, Windows, and email accounts.</p><p>• Diagnose and address network outages, providing necessary support for network equipment.</p><p>• Educate users on best practices for using Microsoft Windows, macOS, M365/SharePoint, and VPN connectivity.</p><p>• Provide support in a mixed environment of iOS, macOS, and Windows.</p><p>• Manage enterprise applications such as Active Directory, Exchange, Endpoint Manager on Windows Server.</p><p>• Set up, configure, and administer Windows Server.</p><p>• Generate preliminary and detailed designs for enhancements or modifications to existing designs, utilizing current industry design concepts and basic technical writing skills.</p><p>• Recommend costing and security measures for future deployments, working independently with minimal supervision.</p><p>• Drive the organization towards cloud best practices and supporting technologies to enable capabilities such as DevSecOps and AI.</p>
We are looking for a Credentialing Analyst to join our team in Provo, Utah. In this long-term contract position, you will play a pivotal role in ensuring financial accuracy while delivering exceptional experiences to stakeholders. This role requires a detail-oriented, strategic thinker who can collaborate across teams and drive process improvements to support organizational goals.<br><br>Responsibilities:<br>• Ensure the accuracy of company sales, renewals, and financial forecasting by managing detailed processes.<br>• Communicate complex financial policies and technical information clearly to non-experts.<br>• Identify opportunities for process improvement and efficiency across upstream and downstream teams.<br>• Collaborate with finance, sales, and customer success teams to address challenges and implement best practices.<br>• Maintain stakeholder relationships with professionalism, ensuring a positive customer experience.<br>• Manage high volumes of stakeholder requests within established response timelines and monthly accounting deadlines.<br>• Contribute to a positive team environment by working collaboratively with colleagues.<br>• Utilize expertise in average annual cloud value bookings and quota relief policies to enhance financial operations.<br>• Support billing accuracy and forecasting efforts with meticulous attention to detail.
<p>Robert Half is seeking a detail-oriented and customer-focused <strong>Inside Sales Representative</strong> to support our sales team and customers in Laurel, MD. This position plays a key role in managing orders, responding to customer inquiries, preparing quotes, and ensuring a smooth sales process from start to finish — without the responsibility of direct selling. The ideal candidate is organized, proactive, and enjoys working with both internal teams and external customers. If interested, please apply or contact Cody Marshall at Robert Half to learn more. </p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as a primary point of contact for customers via phone and email.</li><li>Prepare and process customer quotes, purchase orders, and invoices accurately and in a timely manner.</li><li>Support the external sales team by providing product information, pricing, availability, and order status updates.</li><li>Coordinate with production, shipping, and accounting departments to ensure on-time delivery and accurate order fulfillment.</li><li>Maintain accurate customer records and order history in the company’s CRM or ERP system.</li><li>Respond promptly to customer inquiries, resolving issues and escalating concerns when necessary.</li><li>Assist with preparing sales reports, forecasts, and other administrative tasks.</li><li>Build strong internal relationships to ensure efficient communication between departments.</li><li>Provide exceptional customer service and contribute to overall customer satisfaction.</li></ul>
We are looking for a Field Agent Success Specialist to join our team in Dallas, Texas. In this role, you will be responsible for enhancing the support experience for agents by addressing inquiries, offering solutions, and educating them on product features and benefits. This position is ideal for someone who is a strong communicator, self-driven, and passionate about problem-solving and continuous learning. This is a long-term contract opportunity.<br><br>Responsibilities:<br>• Serve as the primary point of contact for agents, addressing their inquiries and providing tailored solutions.<br>• Collaborate with the Product and Development teams to deliver valuable customer feedback and insights.<br>• Analyze incoming data, including reports and broker information, to identify trends and actionable insights.<br>• Participate in product development discussions to ensure user needs are reflected in the roadmap and initiatives.<br>• Investigate and troubleshoot product issues by testing scenarios and simulating user experiences.<br>• Educate agents on new features and functionalities to maximize their understanding and utilization of the platform.<br>• Maintain and update internal databases by recording critical information and status updates.<br>• Share user feedback and effective solutions with team members to foster continuous improvement.<br>• Promote a culture of exceptional agent experiences within the Integrity Platform Support team.
<p>We are looking for a dedicated Customer Service Representative to join our team in Fairfax, Virginia. This contract position is ideal for an individual with strong technological proficiency and exceptional administrative abilities. The role requires someone who thrives in both independent work environments and collaborative team settings.</p><p><br></p><p>Responsibilities:</p><p>• Provide exceptional support to customers by addressing inquiries and resolving issues efficiently.</p><p>• Handle inbound and outbound calls with professionalism, ensuring customer satisfaction.</p><p>• Maintain accurate records and documentation of interactions in a timely manner.</p><p>• Utilize technology tools and systems to manage customer communications effectively.</p><p>• Handling mailings.</p><p>• Ensure a high level of attention to detail in all administrative tasks.</p><p>• Demonstrate dependability by meeting deadlines and maintaining consistent performance.</p>
<ul><li>Product Development: Partner with the data science team to conceptualize, develop, and refine cutting-edge data analytics products tailored to specific engineering domains.</li><li>Sales Enablement: Collaborate with the sales team to articulate product value, address customer needs, and drive sales to advanced technical SMEs/PHDs</li><li>Customer Success: Provide comprehensive technical support, training, and onboarding to ensure customer satisfaction and product adoption.</li><li>Market Intelligence: Conduct market research, analyze competitive landscapes, and identify opportunities for product enhancement and expansion.</li><li>Product Documentation: Develop clear and concise product documentation, including user guides, process flows, and use cases.</li></ul><p><br></p>
We are looking for a meticulous Banking Analyst to join our team in Kerrville, Texas. In this role, you will provide exceptional customer support while managing a variety of financial transactions and banking operations. This position offers a chance to contribute to the success of our branch by supporting customer needs and maintaining compliance with banking regulations.<br><br>Responsibilities:<br>• Assist customers with a wide range of banking transactions, including deposits, withdrawals, loan payments, and balance inquiries.<br>• Process specialized transactions such as wire transfers and cashier’s checks, ensuring accuracy and adherence to banking policies.<br>• Open and manage deposit accounts while educating customers about available bank products and services.<br>• Maintain and balance cash drawers daily, ensuring all transactions are accurately accounted for.<br>• Identify customer needs and recommend additional banking services, such as lending options or online banking tools.<br>• Stay informed of current banking policies and regulatory requirements, including compliance with anti-money laundering and Bank Secrecy Act standards.<br>• Address and resolve customer concerns in a precise and timely manner.<br>• Support branch goals by actively participating in sales initiatives and community outreach efforts.
<p>We are looking for a General Office Clerk to join our team for a contract role in Pflugerville, Texas. This role involves supporting administrative tasks and ensuring the smooth operation of daily office functions. The ideal candidate will be detail-oriented, organized, and comfortable working in a dynamic environment.</p><p><br></p><p>Responsibilities:</p><p>• Assist with organizing and maintaining files to ensure accurate record-keeping.</p><p>• Perform data entry tasks to update and manage databases efficiently.</p><p>• Provide excellent customer service by addressing inquiries and resolving issues promptly.</p><p>• Utilize Microsoft Office tools such as Word, Excel, and Outlook to complete various administrative tasks.</p><p>• Schedule appointments and coordinate meeting logistics.</p><p>• Operate scanning equipment to digitize documents and manage electronic records.</p><p>• Support shipping and receiving functions, including preparing packages for delivery.</p><p>• Collaborate with team members to ensure timely completion of tasks and office projects.</p><p>• Follow instructions provided during training sessions to perform inventorying tasks effectively.</p><p>• Adapt to a fast-paced environment and maintain professionalism while working across different locations.</p>
We are looking for a dedicated AR/Collections Specialist to join our team in Palm Beach Gardens, Florida. In this Contract-to-permanent role, you will focus on managing customer accounts, ensuring timely collections, and maintaining excellent customer relationships. This position requires collaboration with internal teams and provides opportunities to contribute to process improvements while achieving organizational goals.<br><br>Responsibilities:<br>• Monitor assigned customer accounts and follow up diligently on overdue invoices to ensure timely collections.<br>• Investigate and resolve customer disputes, payment discrepancies, and complaints in a detail-oriented and timely manner.<br>• Collaborate daily with Customer Service and Sales teams to address account-related issues and maintain smooth operations.<br>• Build and nurture positive relationships with key customers to foster trust and communication.<br>• Maintain accurate and up-to-date customer account records, documenting all collection activities.<br>• Identify and escalate high-risk accounts or uncollectable debts to management for further action.<br>• Review accounts daily to assess order release decisions and ensure compliance with credit policies.<br>• Monitor customer credit limits and recommend adjustments when necessary to minimize financial risk.<br>• Participate in month-end and quarter-end activities, ensuring all accounts are accurately reconciled.<br>• Support management with various projects and contribute to service improvement initiatives as needed.
<p>We are looking for a detail-oriented Administrative Assistant to join our client's team in Chicopee, Massachusetts. In this contract role, you will provide essential administrative support, ensuring smooth day-to-day operations. The ideal candidate will excel in customer service, data management, and communication while demonstrating proficiency in various software tools.</p><p><br></p><p>Responsibilities:</p><p>• Handle incoming and outgoing calls professionally, addressing inquiries and resolving issues promptly.</p><p>• Manage email correspondence, ensuring timely and accurate responses.</p><p>• Perform accurate data entry tasks to maintain organized and up-to-date records.</p><p>• Schedule and coordinate appointments, meetings, and other events as needed.</p><p>• Utilize Microsoft Excel, Word, and Outlook to create documents, spreadsheets, and manage communications.</p><p>• Provide exceptional customer service to clients and team members, maintaining a positive and helpful demeanor.</p><p>• Communicate effectively in Spanish to assist bilingual clients or team members.</p><p>• Support daily office operations by completing administrative tasks efficiently.</p><p>• Collaborate with team members to streamline processes and improve workflow.</p><p>• Ensure confidentiality and accuracy in handling sensitive information.</p>
<p>We are looking for a dedicated Real Estate Associate to join our team in San Francisco, CA. This long-term contract position offers the opportunity to contribute to the management of property operations, tenant coordination, and building-related tasks. The ideal candidate will bring expertise in customer service and administrative support while ensuring seamless day-to-day operations.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate tenant move-ins and move-outs, ensuring all processes are completed smoothly and efficiently.</p><p>• Collaborate with the security, janitorial, and engineering teams to address building-related tasks and maintain property standards.</p><p>• Monitor and manage work orders, including redispatching them as needed to ensure timely completion.</p><p>• Provide administrative support by utilizing Microsoft Office tools such as Excel, Word, and Outlook.</p><p>• Communicate effectively with tenants and vendors to resolve inquiries and maintain positive relationships.</p><p>• Assist with basic accounting tasks, including data entry and maintaining financial records.</p><p>• Leverage commercial property management experience to oversee operational activities.</p><p>• Ensure compliance with organizational processes and protocols while delivering excellent customer service.</p><p>• Utilize work order systems to organize and track maintenance and repair activities.</p><p>• Support marketing and operational initiatives to enhance property management efficiency.</p>
<p><strong>Robert Half</strong> is actively partnering with a nationally based client to identify a highly skilled<strong> IT Support Specialist (contract-to-hire) </strong>to provide advanced technical support across a multi-site operation<strong>. </strong>Please note, this position is<strong> onsite 5 days per week in Austin, Texas </strong>and may require travel to regional locations<strong>. </strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to and prioritize technical support requests related to hardware, software, and network issues</li><li>Troubleshoot and resolve complex technical problems; escalate when necessary</li><li>Configure and maintain workstations, printers, and enterprise applications</li><li>Support network connectivity and assist with configuration tests</li><li>Utilize remote tools to diagnose and resolve issues for users across multiple locations</li><li>Deliver high-touch support to senior leadership, ensuring timely resolution of critical issues</li><li>Lead IT onboarding and offboarding processes, including account provisioning and equipment management</li><li>Manage inventory of IT assets and mobile devices, and coordinate with vendors for procurement and servicing</li><li>Create and maintain technical documentation and user guides</li><li>Conduct training sessions to support technology adoption and best practices</li><li>Research and recommend tools and systems to meet operational needs</li></ul>
<p>We are looking for a detail-oriented Accounts Receivable Clerk to a team in Honolulu. The ideal candidate will play a key role in maintaining accurate customer accounts, ensuring timely billing and payments, and delivering exceptional service. This position requires a strong background in accounts receivable processes and excellent analytical skills to resolve discrepancies efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Serve as the primary point of contact for customers regarding account status and accuracy.</p><p>• Generate invoices and statements for membership dues and additional services.</p><p>• Prepare and distribute past-due notices, coordinating with the appropriate department for account suspension when necessary.</p><p>• Process customer payments and post daily online credit card transactions.</p><p>• Analyze accounts to identify discrepancies, preparing adjustments and resolving issues promptly.</p><p>• Maintain an organized filing system for invoices and statements to support research and customer inquiries.</p><p>• Make courtesy calls to customers to encourage timely payments and resolve concerns.</p><p>• Prepare refund requests for dues and other services as applicable.</p><p>• Collaborate closely with finance staff and other departments to ensure seamless operations.</p><p>• Perform other duties as assigned to support the team.</p>
We are looking for an organized and motivated Project Assistant to join our team on a contract basis in San Antonio, Texas. In this role, you will support various project tasks by collaborating with team members and ensuring smooth communication across departments. This position requires strong interpersonal skills, reliability, and the ability to follow instructions effectively.<br><br>Responsibilities:<br>• Assist in coordinating project activities and ensuring deadlines are met.<br>• Collaborate with team members to facilitate effective communication and workflow.<br>• Follow detailed instructions to complete assigned tasks accurately and efficiently.<br>• Provide exceptional customer service to internal and external stakeholders.<br>• Maintain organized records and documentation for ongoing projects.<br>• Support team efforts by contributing to problem-solving and process improvement.<br>• Work closely with others to foster a positive and productive work environment.<br>• Ensure timely updates and reporting on project progress to relevant parties.
Position: IT Support Specialist -- Direct Hire Permanent<br>Location: Greater Ames Area -- HYBRID<br>Salary: up to $55,000 base annual salary + excellent benefits<br><br>*** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. ***<br><br>Are you an early-career IT professional looking for a role where you can learn, grow, and be mentored by a truly exceptional leader? This is your chance to join a growing IT team led by a collaborative, hands-on manager who’s known for developing talent and helping team members advance their careers.<br>This role offers the perfect blend of technical challenge, professional development, and mentorship. You’ll gain exposure to enterprise IT systems—including Microsoft 365, networking, ERP platforms, and cloud tools—while contributing to a team that values innovation, support, and continuous learning.<br>Why You’ll Love This Role:<br>• Mentorship-Driven Leadership: Work with a manager who leads by example, shares knowledge freely, and has a track record of helping team members grow into senior roles.<br>• Career Advancement: Build your skills across multiple technologies and take on increasing responsibilities as you grow.<br>• Flexible Work Environment: Enjoy a hybrid schedule with a mix of onsite collaboration and remote flexibility.<br>What You’ll Do:<br>• Serve as the first point of contact for technical support across Windows, Microsoft 365, networking, and ERP systems.<br>• Manage the IT ticket queue, triage issues, and provide Tier 1 support.<br>• Assist with account setup, password resets, MFA, and access requests.<br>• Deploy workstations, peripherals, and AV equipment.<br>• Support ERP user access and printing issues.<br>• Maintain IT documentation, SOPs, and a searchable knowledge base.<br>• Track IT assets and coordinate vendor repairs.<br><br>• What You Bring:<br>• 1–2 years of Help Desk or Desktop Support experience, or relevant certifications/training.<br>• Familiarity with Microsoft 365, Windows 10/11, Azure AD/Entra ID, and basic networking (TCP/IP, DNS, DHCP, VPN).<br>• Strong communication skills and a customer-first mindset.<br><br>Bonus Points For:<br>• Associate’s degree in IT or related field.<br>• Experience with Intune, Azure, Windows Server, or ERP.<br>• Certifications like CompTIA A+, Network+, or Microsoft Fundamentals.<br><br><br>*** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. Also, you may contact me by office: 515-303-4654 or mobile: 515-771-8142. Or one click apply on our Robert Half website. No third party inquiries please. Our client cannot provide sponsorship and cannot hire C2C. ***
We are looking for a detail-oriented and customer-focused Receptionist to join our team on a contract basis in Thornton, Colorado. In this role, you will be the first point of contact for visitors and employees, ensuring a positive and welcoming experience. You will also handle administrative tasks to support daily operations and maintain a seamless workflow.<br><br>Responsibilities:<br>• Greet clients, guests, and visiting employees, creating a welcoming environment for all.<br>• Maintain visitor logs, including tracking vendors, guests, and employees entering the facility.<br>• Oversee parking and vehicle records, along with managing access cards and security keys.<br>• Assist with onboarding and offboarding processes for employees as needed.<br>• Handle incoming and outgoing mail, courier services, and package deliveries efficiently.<br>• Support the execution of the annual management plan by meeting key performance indicators outlined by management.<br>• Demonstrate responsiveness and exceptional customer service skills in all interactions.<br>• Complete additional facility management tasks as assigned by the team or manager.
We are in the service industry, located in West Long Branch, New Jersey, United States, and we're on the lookout for a Product Support Specialist. In this role, you will be responsible for providing top-notch support to our customers, troubleshooting technical issues, and enhancing the overall user experience of our logistics automation platform.<br><br>Responsibilities:<br>• Handle technical support tickets, with a focus on product-related concerns.<br>• Deliver high-quality product support to customers, addressing inquiries related to our platform.<br>• Utilize SQL queries to delve into customer data and investigate issues.<br>• Aid customers in understanding product features, best practices, and technical configurations.<br>• Collaborate with the development team to identify, escalate, and rectify software bugs.<br>• Work hand-in-hand with product managers, engineers, and customers to elevate the user experience.<br>• Develop and upkeep support documentation to streamline troubleshooting processes.<br>• Contribute to improving the platform by providing valuable feedback from customers.
