We are looking for a dedicated Help Desk Analyst to join our team on a long-term contract basis. This role is based in New York, New York, and offers an exciting opportunity to provide technical support and assistance to end users. The ideal candidate will excel in troubleshooting and resolving technical issues, ensuring smooth daily operations.<br><br>Responsibilities:<br>• Provide end-user support by addressing technical issues and resolving service desk tickets efficiently.<br>• Troubleshoot and resolve problems related to Microsoft Windows 10 and other operating systems.<br>• Manage and maintain Active Directory accounts, including password resets and user access.<br>• Assist with basic troubleshooting of hardware, software, and network connectivity issues.<br>• Configure and support multi-factor authentication systems such as Cisco Duo.<br>• Document and track all support requests to ensure timely resolution and follow-up.<br>• Collaborate with team members to identify recurring issues and implement solutions.<br>• Deliver exceptional customer service while communicating technical solutions clearly to non-technical users.<br>• Ensure all support activities comply with established company policies and procedures.
<p>Our client is looking for a dedicated Relocation Customer Coordinator to join our team in the Somerset, New Jersey area. In this role, you will act as the key contact for clients, ensuring smooth coordination and exceptional customer service throughout the relocation process. You will collaborate with service partners, manage documentation, and oversee logistics to deliver top-tier mobility solutions.</p><p><br></p><p>Responsibilities:</p><p>• Serve as the primary liaison for clients, guiding them through relocation processes to ensure satisfaction and seamless transitions.</p><p>• Coordinate domestic and international mobility services, conducting needs assessments and resolving any issues that arise.</p><p>• Partner with approved service providers to manage logistics efficiently, prioritizing quality and customer satisfaction.</p><p>• Maintain accurate records in client and employee databases, ensuring compliance with documentation standards.</p><p>• Update systems promptly with service progress details from clients, internal teams, and external partners.</p><p>• Adhere to data privacy standards, ensuring secure handling of all sensitive information.</p><p>• Build and sustain positive relationships with clients, service partners, and internal teams to ensure high-quality service delivery.</p><p>• Assist with administrative tasks and contribute to overall operational efficiency.</p><p>• Comply with established quality policies and procedures, supporting audits and ensuring adherence to standards.</p><p>• Identify opportunities for upselling and cross-selling to enhance client benefits while optimizing company profitability.</p>
We are looking for a QA Specialist to join our team in Charlotte, North Carolina, within the financial services industry. This is a long-term contract position where you will play a key role in evaluating and improving the quality of chatbot interactions for Intuit Assist, a next-generation AI tool designed to enhance member experiences. By analyzing both qualitative and quantitative data, you will help identify trends, enhance performance, and ensure customer satisfaction.<br><br>Responsibilities:<br>• Review chatbot interactions to assess quality, identify patterns, and pinpoint areas for improvement.<br>• Analyze member experiences to ensure responses are accurate, empathetic, and aligned with company policies.<br>• Collaborate with cross-functional teams to address gaps and improve chatbot performance.<br>• Participate in calibration sessions and audit programs to maintain quality standards.<br>• Provide insights and feedback to enhance member satisfaction and reduce frustration.<br>• Become a subject matter expert on evolving services and products.<br>• Apply data analysis techniques, including creating pivot tables, charts, and graphs, to support quality assurance efforts.<br>• Navigate complex scenarios while adhering to security policies and protocols.<br>• Contribute to additional tasks as needed to support team objectives.
General Tasks<br><br>• Provide 1st & 2nd level Infrastructure support of all incidents and service requests of all IT systems/services.<br>• IT Infrastructure support via remote control, telephone, and deskside support<br>Provide floor walking support to the firm on a rotating basis and log all incidents and requests that arise through floor walking<br>• Support international offices with equivalent services<br>• Participation in an On-Call rota for out of hours and holiday support<br>• Accurate ticket logging of all IT incidents and service requests whilst managing individual ticket queue within the Service Management solution<br>• End to end ownership of all IT tickets including being responsible for all communication and the technical resolution<br>• Follow the escalation process to ensure a consistent and professional IT support service is offered to the firm<br>• Carry out Root Cause analysis to understand why an issue occurred and create applicable knowledge base articles that are beneficial to the Engineering Team & the user population.<br>• Manage all end user administration for onboarding/offboarding requests etc<br>• Participate in time sensitive Projects either individual or as part of a Team.<br>• Communicate upcoming Firm-wide IT initiatives to user population.<br>• Management and support of mobile devices, laptops, remote working, user administration<br>• Monitoring and Support of Firm Events (internally and externally)<br>• Planning and initiating connection to international offices via Zoom video conferencing systems for meetings and interviews
<p><strong><u>Summary</u></strong></p><p><br></p><p>The IT Specialist is responsible for supporting and maintaining the organization’s IT infrastructure, ensuring optimal performance of systems, and providing technical assistance to users. This role involves hardware and software maintenance, network support, and collaboration on IT projects to meet business needs.</p><p><br></p><p><strong><u>Key Responsibilities</u></strong></p><p><br></p><ul><li>Design, implement, and maintain IT systems to support operational goals</li><li>Install, configure, and troubleshoot hardware and software</li><li>Provide technical support to end-users for applications and devices</li><li>Maintain and upgrade IT systems including servers, PCs, peripherals, and telecom</li><li>Collaborate with stakeholders to define requirements for new technologies</li><li>Recommend improvements to IT infrastructure and processes</li><li>Develop and enforce IT policies and procedures</li><li>Coordinate with external vendors to ensure service quality</li><li>Track and manage IT assets (hardware, software, equipment)</li><li>Participate in IT initiatives and special projects</li><li>Perform other duties as assigned</li></ul><p><br></p><p><br></p><p><br></p>
<p>We are looking for an organized and personable <strong><em>Receptionist </em></strong>to join a team in Honolulu, Hawaii. In this Contract position, you will be the first point of contact for visitors and callers, ensuring smooth communication and efficient office operations. This role is ideal for someone who thrives in a dynamic environment and enjoys delivering excellent customer service.</p><p><br></p><p>Responsibilities:</p><p>• Greet and assist visitors in a detail-oriented and welcoming manner.</p><p>• Manage incoming calls through the switchboard, directing them to the appropriate departments.</p><p>• Handle mail processing, including sorting and distributing incoming correspondence.</p><p>• Maintain inventory and manage orders for office supplies as needed.</p><p>• Perform general receptionist duties, such as scheduling appointments and maintaining calendars.</p><p>• Provide customer service support by addressing inquiries and resolving minor issues.</p><p>• Ensure the reception area remains clean, organized, and presentable at all times.</p><p>• Collaborate with team members to support administrative tasks and office functions.</p>
<p>We are looking for a dedicated and personable Patient Service Representative to join our healthcare team in Roanoke, Virginia. In this role, you will be instrumental in delivering excellent service to patients and visitors while supporting administrative operations in a dynamic and fast-paced environment. This is a Contract to permanent position, offering an opportunity to grow within the healthcare industry.</p><p><br></p><p>Responsibilities:</p><p>• Welcome patients and visitors warmly, creating a positive and detail-oriented atmosphere.</p><p>• Accurately register patients, verify insurance details, and update medical records as necessary.</p><p>• Manage scheduling, confirmations, and patient follow-up appointments to ensure seamless operations.</p><p>• Collaborate effectively with clinical and administrative teams to optimize patient flow.</p><p>• Uphold strict confidentiality of patient information in accordance with healthcare regulations and organizational policies.</p><p>• Address patient concerns with empathy and escalate issues to the appropriate team when needed.</p>
<p><strong>About the Organization</strong></p><p>Our client is a mission-driven nonprofit dedicated to providing critical resources, support, and advocacy for individuals and families in need. They are seeking a<strong> Customer Service Representative</strong> who is passionate about social services and committed to making a difference in the community.</p><p><br></p><p><strong>Position Overview</strong></p><p>The Bilingual Customer Service Representative will serve as the first point of contact for individuals seeking assistance. This role requires handling a high volume of inbound calls with empathy, professionalism, and efficiency. The ideal candidate thrives in a fast-paced environment, is fluent in English and Spanish, and has a strong desire to contribute to meaningful work in the nonprofit sector.</p><p><br></p><p><strong>After the initial 6 months onsite, the position transitions to a hybrid work model (3 days remote, 2 days onsite). </strong></p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Respond to a high volume of inbound calls, providing information, resources, and referrals in both English and Spanish.</li><li>Actively listen to callers, assess needs, and provide compassionate, solution-focused support.</li><li>Accurately document client interactions and update case records in the internal database.</li><li>Maintain knowledge of community programs, services, and eligibility requirements.</li><li>Collaborate with team members to ensure clients receive timely and effective assistance.</li><li>Uphold confidentiality and adhere to organizational policies and compliance standards.</li></ul><p><br></p>
<p>Are you a highly organized individual who thrives in a fast-paced, multifaceted environment? Do you have a knack for ensuring schedules run seamlessly and customers are always satisfied? We’re hiring a <b>Service Operations Specialist </b>to join our team, blending technical scheduling, customer service, and light administrative duties into one dynamic role. If you’re a proactive problem-solver with exceptional attention to detail, we encourage you to apply today!</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><br></p><ul><li>Serve as the central contact for service technicians, dispatching calls and optimizing their schedules to ensure efficiency.</li><li>Coordinate and schedule service appointments to improve productivity and deliver outstanding customer experiences.</li><li>Facilitate effective communication with technicians, keeping them updated and answering questions proactively.</li><li>Address customer inquiries via phone, providing prompt and professional assistance.</li><li>Take on customer service representative (CSR) duties in the event of coverage needs.</li><li>Review, audit, and process service invoices to confirm accurate entry of costs, services performed, and pricing.</li><li>Identify discrepancies and communicate effectively with appropriate departments to resolve issues.</li><li>Provide general office and team support as required, stepping in to assist with cross-functional tasks or projects.</li><li>Contribute to a positive office environment by eagerly supporting team members’ success.</li></ul>
We are looking for a detail-oriented Operations Administrative Assistant to join our team on a contract basis in Jamaica Plain, Massachusetts. This role involves supporting key organizational functions and providing crucial administrative assistance to leadership and board members. Ideal candidates will thrive in a collaborative environment and possess excellent organizational skills.<br><br>Responsibilities:<br>• Provide administrative support to the Board of Directors and various committees, including scheduling and coordinating meetings.<br>• Assist departments with meeting arrangements, ordering food, and ensuring logistical needs are met.<br>• Process payments for rent and childcare fees efficiently and accurately.<br>• Maintain common spaces such as conference rooms, kitchen areas, and administrative storage, ensuring they are orderly and functional.<br>• Set up audio and visual equipment for meetings and training sessions as needed.<br>• Keep office spaces organized and free of unnecessary clutter.<br>• Handle sensitive information with discretion and maintain confidentiality.<br>• Record and prepare accurate minutes for monthly staff meetings.<br>• Conduct routine maintenance for office equipment, arrange repairs, and manage inventory to ensure smooth operations.
<p><strong>About the Role</strong></p><p>We are seeking motivated and customer-focused Leasing Specialists to join our dynamic team for contract and contract-to-hire opportunities. As a Leasing Specialist, you will be responsible for marketing and leasing residential properties, ensuring high occupancy rates, and delivering outstanding customer service to prospective and current residents. This role requires strong communication skills, a passion for sales, and the ability to create positive relationships with clients.</p><p><strong>Key Responsibilities</strong></p><ul><li>Conduct tours of properties for prospective residents, highlighting features and amenities.</li><li>Respond to inquiries via phone, email, and in-person, providing detailed information about available units.</li><li>Negotiate lease terms and prepare lease agreements in compliance with local regulations.</li><li>Maintain accurate records of leasing activities, applications, and resident communications.</li><li>Collaborate with property management team to ensure units are move-in ready.</li><li>Market properties through online platforms, social media, and community outreach.</li><li>Stay updated on market trends and competitor offerings to maintain a competitive edge.</li><li>Address resident concerns and provide exceptional customer service to enhance resident satisfaction.</li></ul><p><br></p>
<p>We are looking for a motivated Acumatica Implementation Consultant to join our team. This entry-level role offers an exciting opportunity to collaborate with Value-Added Resellers (VARs) while learning and growing in ERP and CRM systems. Ideal candidates will bring strong communication skills, a proactive attitude, and a desire to excel in customer-focused environments.</p><p><br></p><p>Responsibilities:</p><p>• Provide first-line support for Acumatica-related issues through the helpdesk, ensuring timely and effective solutions.</p><p>• Assist with system go-lives and oversee hypercare phases to ensure smooth transitions.</p><p>• Design dashboards, create generic inquiries, and perform basic system administration tasks.</p><p>• Support quality assurance processes and contribute to operational workflows.</p><p>• Manage support tickets by prioritizing issues, resolving problems, and delivering excellent customer service.</p><p>• Participate in training sessions to guide users during implementation phases.</p><p>• Handle straightforward implementation tasks and assist with system integrations.</p>
We are looking for a dedicated Receptionist to join our team in North Syracuse, New York. This long-term contract position offers an excellent opportunity to provide essential support to customers and ensure smooth daily operations. The ideal candidate will have strong organizational skills, a friendly demeanor, and a commitment to delivering exceptional service.<br><br>Responsibilities:<br>• Welcome and assist customers as they arrive, ensuring a friendly and attentive experience.<br>• Review and verify customer documents for accuracy and completeness.<br>• Manage the customer queuing system to maintain an organized flow of service.<br>• Conduct vision tests and accurately grade results.<br>• Input vision test results into the system promptly and accurately.<br>• Provide guidance to customers on using self-service kiosks.<br>• Capture high-quality photos for driver's licenses and other identification needs.<br>• Collaborate with team members to ensure seamless daily operations.
We are looking for an experienced System Administrator to join our team in Cookeville, Tennessee. This long-term contract position focuses on application-level support for the Licensure and Regulation System and Zendesk, ensuring seamless functionality and workflow optimization. The ideal candidate will possess strong technical expertise and a proactive approach to resolving system issues and implementing efficient solutions.<br><br>Responsibilities:<br>• Provide application-level support for the Licensure and Regulation System and Zendesk, including configuration, ticket resolution, and workflow improvements.<br>• Process change requests efficiently and ensure timely resolution of assigned tasks within established deadlines.<br>• Collaborate with cross-functional teams, including trainers, QA personnel, and application coordinators, to optimize system workflows and processes.<br>• Maintain detailed documentation of system changes, user permissions, and workflow updates using tools such as SharePoint.<br>• Troubleshoot and resolve system-related inquiries while maintaining high standards of customer service.<br>• Configure and modify system settings to meet user requirements and organizational needs.<br>• Track and log system changes, ensuring compliance with regulatory and licensing requirements.<br>• Provide clear and precise communication to users regarding system updates, ticket status, and resolutions.<br>• Follow established IT support workflows and methodologies to ensure consistent and efficient ticket management.<br>• Monitor and address help desk tickets promptly, ensuring all communications are documented and resolved within specified timeframes.
<p>We are looking for a detail-oriented <strong><em>Administrative Assistant</em></strong> to join an investment firm a contract basis in <strong>Kailua-Kona, Hawaii.</strong> This role involves providing essential support to ensure smooth office operations and excellent customer service. The ideal candidate will possess strong organizational skills and the ability to handle multiple tasks with efficiency and professionalism.</p><p><br></p><p>Responsibilities:</p><p>• Manage inbound calls, providing accurate information and exceptional customer service.</p><p>• Perform data entry and maintain organized filing systems to ensure easy access to records.</p><p>• Coordinate scheduling and calendar management, including appointments and meetings.</p><p>• Assist with email correspondence, drafting and responding to messages promptly.</p><p>• Handle receptionist duties by greeting visitors and addressing inquiries.</p><p>• Ensure compliance with company policies and procedures through accurate documentation.</p><p>• Prepare and distribute notices and communication materials as required.</p><p>• Utilize Microsoft Office Suite for various administrative tasks and reporting.</p><p>• Support day-to-day office functions to maintain operational efficiency.</p><p>• Collaborate with team members to address administrative needs and complete tasks.</p>
<p>We are looking for an organized and personable Receptionist to join our team in Chicago, Illinois. As a vital part of our non-profit organization, you will serve as the first point of contact for visitors and callers, ensuring smooth front desk operations and providing excellent customer service. This is a long-term contract position ideal for someone who values teamwork and enjoys maintaining a welcoming environment. <strong><u>The hours for this role are M-F 11am - 7PM!</u></strong></p><p><br></p><p>Responsibilities:</p><p>• Manage front desk operations, including greeting visitors, answering inbound calls, and directing inquiries.</p><p>• Coordinate conference room bookings and ensure meeting spaces are properly prepared.</p><p>• Handle mailing tasks efficiently, including preparing and sending documents.</p><p>• Monitor office supply inventory, working closely with logistics personnel to restock items as needed.</p><p>• Operate office equipment such as fax machines, printers, and scanners, ensuring functionality.</p><p>• Welcome and assist evening class attendees, providing a positive and detail-oriented experience.</p><p>• Perform light physical tasks, such as lifting items weighing 25-30 lbs.</p><p>• Maintain accurate records through data entry and file organization.</p><p>• Support administrative functions using Microsoft Office Suite tools like Word, Excel, and Outlook.</p><p>• Ensure smooth communication through email correspondence and appointment scheduling.</p>
<p>C<strong>ontract Resolution Specialist – Temp to Hire</strong></p><p>Location: 100% Onsite | Central Oklahoma City</p><p>Pay: $20/hour</p><p>Schedule: Full-Time | Temp-to-Hire (90 Days)</p><p> </p><p><strong>Position Overview</strong>:</p><p>We are seeking a dependable and detail-oriented Contract Resolution Specialist to support the timely resolution of overdue rental agreements. This role is ideal for someone with a background in collections, customer service, or contract compliance, who can manage a high volume of accounts and drive resolution through clear communication and investigative follow-up.</p><p> </p><p><strong>Key Responsibilities:</strong></p><p>Review and manage a portfolio of overdue rental contracts to ensure timely resolution</p><p>Initiate contact with customers through phone, email, and written communication to secure asset return or payment</p><p>Investigate account history, rental status, and customer contact information to determine next steps</p><p>Accurately document vehicle status, customer interactions, and resolution details in internal systems</p><p>Escalate unresolved accounts for further action, ensuring all required documentation is complete</p><p>Collaborate with internal departments and third-party vendors to support resolution efforts </p><p>Perform other duties and assist with special projects as needed</p><p> </p>
We are looking for a dedicated Quality Assurance Specialist to join our team in Charlotte, North Carolina, in the financial services industry. In this long-term contract role, you will play a key part in evaluating and improving chatbot interactions to enhance member experiences. This position requires a keen eye for identifying trends and ensuring quality standards are consistently met.<br><br>Responsibilities:<br>• Assess chatbot conversations to identify trends, errors, and areas of member dissatisfaction.<br>• Collaborate with cross-functional teams to pinpoint and address gaps or issues in chatbot performance.<br>• Act as a resource to refine and improve chatbot responses for better member engagement.<br>• Analyze patterns in member feedback to understand satisfaction and areas needing improvement.<br>• Apply security policies to ambiguous scenarios while maintaining compliance.<br>• Participate in audit programs and calibration sessions to ensure consistent quality.<br>• Develop expertise in evolving services and products to provide informed recommendations.<br>• Utilize QA tools to report performance metrics using qualitative and quantitative data.<br>• Perform additional tasks as needed to support the quality assurance function.
<p>We are looking for a highly organized and meticulous Office Assistant to join our team in Sacramento, California. This is a long-term contract position offering a hybrid work schedule, with in-office days on Tuesdays, Thursdays, and for monthly meetings. The ideal candidate will excel in managing administrative tasks, supporting team operations, and ensuring efficient communication across various channels.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate and schedule workgroup calls, virtual meetings, and in-person gatherings, ensuring smooth use of technology and timely preparation of meeting materials.</p><p>• Prepare, process, and manage routine correspondence, agendas, reports, invoices, forms, and other administrative documents, maintaining accuracy and attention to detail.</p><p>• Post and update various documents on the organization's website, ensuring accessibility and compliance with internal standards.</p><p>• Provide backup support to the Senior Executive Assistant, administrative team, and Director of Operations/Human Resources as needed.</p><p>• Utilize modern office software and tools, such as Microsoft Office Suite, Adobe Acrobat, WordPress, and Zoom, to execute tasks efficiently.</p><p>• Track assignments, monitor progress, and consult with team members on next steps to maintain project momentum.</p><p>• Conduct member surveys and compile results to aid in decision-making processes.</p><p>• Maintain organized filing systems and records to ensure easy retrieval and proper documentation.</p><p>• Deliver exceptional customer service to both internal and external stakeholders through clear and precise communication.</p><p>• Assist with clerical tasks such as scanning documents, answering inbound calls, and receptionist duties to support daily operations.</p>
<p>We are looking for a dedicated Wholesale and Retail Associate to join our team in Boise, Idaho. This position requires a motivated individual who can effectively balance wholesale operations with retail sales support while maintaining a strong focus on customer satisfaction and teamwork. This is a long-term contract to perm opportunity for someone eager to contribute to a dynamic and fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Manage daily wholesale operations, ensuring orders are processed and fulfilled accurately.</p><p>• Provide excellent support to retail sales by assisting customers and addressing their needs efficiently.</p><p>• Transport products between designated locations reliably and in a timely manner.</p><p>• Handle food products with care, maintaining high-quality standards and adhering to food safety protocols.</p><p>• Follow detailed multi-step processes and utilize training tools to ensure operational accuracy.</p><p>• Lift and move items weighing up to 50 lbs and remain on your feet for extended periods (up to 8 hours daily).</p><p>• Communicate professionally and effectively with wholesale business accounts and customers.</p><p>• Collaborate with team members to provide seamless service and maintain a positive work environment.</p>
<p>A high-end gift store located in Beverly Hills is looking for a Customer Service Specialist to start immediately. As the Customer Service Specialist, you will play a key role in ensuring clientele has a seamless experience in person, online, and by phone or email. You will be responsible for a variety of tasks, from handling orders, returns, back orders, complaints and damage claims. As the Customer Service Specialist, you will work onsite daily in Beverly Hills, and you must be available to work occasional weekends. Hours are 9:30am-6pm, parking is free, and pay is up to $25/hr. This is a contract position, lasting until mid-January. If you are looking to stay busy throughout the holiday season, this is the position for you! Robert Half is looking for a candidate with excellent customer service skills who feels comfortable thinking outside the box. A team player with strong computer skills is also required.</p>
<p>We are looking for a dedicated Solution Center Representative to join our team in Indianapolis, Indiana. In this contract to hire position, you will serve as the first point of contact for educators and administrators, providing exceptional support for curriculum implementation and troubleshooting inquiries. This role requires a proactive approach to customer service, ensuring smooth communication and identifying opportunities to enhance school experiences. *<strong>The hours for this role are Sunday through Thursday 10 AM-7 PM*</strong></p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Provide personalized support to schools, addressing curriculum implementation and operational inquiries.</p><p>• Respond to questions related to program details, curriculum guidance, and purchasing or order statuses.</p><p>• Assist with school registration processes and resolve equipment or software-related issues.</p><p>• Deliver Tier 1 IT support and guide users through system and site navigation.</p><p>• Identify opportunities for additional services or products that align with school needs.</p><p>• Collaborate with team members to resolve complex issues and ensure customer satisfaction.</p><p>• Maintain detailed records of interactions and tasks using a customer relationship management tool.</p><p>• Perform administrative tasks and support team projects as needed.</p><p>• Meet established service level, productivity, and quality goals.</p><p>• Recommend innovative solutions and emerging trends to improve processes.</p>
<p>We are looking for a skilled Service Delivery Manager to act as a strategic liaison in Cleveland, Ohio. This role involves ensuring the alignment of technology solutions with business objectives, while fostering collaboration across local and global teams. The ideal candidate will play a critical role in driving IT strategies that support operational priorities and enhance service delivery.</p><p><br></p><p>Responsibilities:</p><p>• Build and maintain strong relationships to understand and align IT solutions with their business needs.</p><p>• Oversee the delivery of IT projects and services, ensuring quality, compliance, and alignment with organizational objectives.</p><p>• Coordinate resources within a matrix structure, managing both local and global teams to achieve service delivery goals.</p><p>• Actively participate in site-specific activities to ensure the successful implementation of technology solutions.</p><p>• Drive IT strategies that support operational priorities and enhance business processes.</p><p>• Ensure adherence to governance, compliance, and security standards across all IT services.</p><p>• Provide support for tools such as Cisco Webex Meetings, Azure Active Directory, and Intune.</p><p>• Monitor and manage service levels to ensure consistent and effective delivery.</p><p>• Collaborate with cross-functional teams to design and implement innovative IT solutions.</p><p>• Utilize ITIL methodologies to optimize service delivery processes and improve efficiency.</p>
We are looking for a detail-oriented Project Assistant to join our team in Queens, New York, on a contract basis. In this role, you will support various project functions, ensuring smooth operations and timely deliverables. This position is ideal for someone who thrives in a fast-paced environment and enjoys working with organizational tools and customer service tasks.<br><br>Responsibilities:<br>• Provide excellent customer service by addressing inquiries and resolving issues efficiently.<br>• Perform accurate data entry to maintain and update project-related records.<br>• Organize and manage timelines to ensure projects are completed within deadlines.<br>• Utilize Microsoft Excel, Outlook, and PowerPoint to create reports, communicate updates, and track progress.<br>• Coordinate shipping functions, including packaging and delivery arrangements.<br>• Scan and file documents systematically for easy retrieval and record-keeping.<br>• Maintain organized physical and digital files to support ongoing project needs.<br>• Assist with general administrative tasks, ensuring all project-related activities run smoothly.<br>• Collaborate with team members to ensure alignment on project goals and deliverables.
We are looking for a skilled Administrative Assistant to join our team in Brookfield, Wisconsin. This is a Contract-to-permanent position, offering a dynamic opportunity for someone who thrives in a fast-paced environment and enjoys building relationships. You will play a key role in ensuring smooth operations by managing loan documentation and providing exceptional support to both customers and internal teams.<br><br>Responsibilities:<br>• Process loan documents accurately and efficiently, acting as the liaison between the company and customers to ensure timely collection of required materials.<br>• Handle inbound and outbound calls professionally, addressing inquiries and providing solutions.<br>• Maintain detailed records of all interactions and updates in company software systems.<br>• Coordinate email correspondence, ensuring timely and accurate communication.<br>• Provide exceptional service with quick response times, prioritizing customer needs.<br>• Perform data entry tasks with precision and attention to detail.<br>• Utilize Microsoft Excel, Outlook, Word, and PowerPoint to support administrative tasks.<br>• Collaborate with team members to ensure consistent workflow and a positive work environment.<br>• Demonstrate a commitment to long-term career growth within the organization.
