<p>We are looking for a skilled Collections Specialist to join our team on a contract basis. In this role, you will oversee accounts receivable portfolios, ensure timely recovery of outstanding payments, and evaluate credit risks for both new and existing customers. As part of a dynamic manufacturing environment, you will play a key role in maintaining financial stability while delivering exceptional customer service.</p><p><br></p><p>Responsibilities:</p><p>• Monitor and manage assigned accounts receivable portfolios to ensure prompt collection of overdue invoices.</p><p>• Analyze customer accounts to identify high-risk receivables and address payment discrepancies.</p><p>• Reconcile vendor statements and maintain accurate financial records.</p><p>• Release system-held customer orders and apply monthly finance charges in alignment with company credit policies.</p><p>• Collaborate with sales teams and management to negotiate payment plans and resolve disputes.</p><p>• Prepare detailed reports on collection activities, payment trends, and potential write-offs.</p><p>• Maintain compliance with credit laws, regulations, and company policies.</p><p>• Provide support for audits and assist in various accounting projects.</p><p>• Regularly communicate with management about account statuses and collection performance.</p><p>• Ensure a clean AR Aging report for assigned accounts through effective tracking and follow-up.</p>
We are looking for an experienced and detail-oriented Collections Specialist to join our team in Fishers, Indiana. This Contract to permanent position requires a candidate who thrives in a fast-paced environment and is committed to meeting deadlines while adhering to established procedures. The role offers flexibility in hours and the potential for hybrid work after demonstrating strong performance during the initial onsite phase.<br><br>Responsibilities:<br>• Manage accounts receivable processes, ensuring accurate and timely collections.<br>• Utilize accounting software systems, SAP, and CRM tools to track and manage collections.<br>• Handle inbound calls and inquiries related to billing and claims administration.<br>• Coordinate commercial collections, maintaining professionalism and efficiency.<br>• Administer claims and resolve disputes to ensure smooth payment processing.<br>• Execute billing functions with precision and attention to detail.<br>• Follow established collection processes to recover outstanding payments.<br>• Collaborate with team members and management to meet departmental goals.<br>• Maintain accurate records and documentation of all collection activities.<br>• Provide excellent customer service while addressing payment-related issues.
<p>We are looking for a dedicated Collections Specialist to join our team in Morgantown, PA on a long-term basis. This role requires an experienced and detail-oriented individual who can effectively manage customer communications, coordinate payment strategies, and ensure accurate account reconciliation. If you are organized, meticulous, and skilled in credit and collections processes, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Communicate with customers via phone and email to address overdue payments and clarify payment timelines.</p><p>• Document and maintain records of customer financial statuses and collection efforts.</p><p>• Process payments and accurately reconcile customer accounts.</p><p>• Collaborate with the sales team to address credit concerns, resolve account issues, and implement payment strategies, including conducting monthly accounts receivable reviews.</p><p>• Provide regular updates to the Credit Manager regarding delinquent accounts and seek assistance for unresolved issues.</p><p>• Work professionally and effectively with team members across the organization to achieve collection goals.</p><p>• Utilize Microsoft Office applications, including Excel, Word, and Outlook, to manage and report collection activities.</p>
<p>Financial organization located in Pittsburgh, PA is seeking a Mortgage Collections Specialist! This role will be focused on contacting borrowers to collect on past due mortgage payments, review loan documents for correct contact information and answering incoming calls. The Mortgage Collections Specialist will also be responsible for setting up and reviewing payment plans, documenting all communication and communication attempts with the borrower, escalating complex issues to managers, and answering questions from borrowers pertaining to their mortgage.</p><p><br></p><p>This is a contract role, however there is a possibility for this to evolve into a full-time position!</p><p><br></p><p>The Mortgage Collection Specialist would work onsite at their Pittsburgh Office located in downtown Pittsburgh. The hours would be 40 hours per week during normal business hours, Monday through Friday.</p><p><br></p><p>Job responsibilities:</p><ul><li>Contact borrowers to address delinquent loans and explore communication options</li><li>Meet performance goals, including call and response metrics</li><li>Document interactions, arrangements, and follow-up plans thoroughly in the system</li><li>Maintain compliance with laws, policies, and industry standards in account management</li><li>Research loan records, resolve issues, and ensure accurate data maintenance</li><li>Perform related tasks and projects as assigned</li><li>Help identify and manage risks encountered during daily responsibilities</li><li>Adhere to regulatory guidelines and company compliance protocols</li></ul><p>If you have a strong customer service background, a mortgage background and/or a strong collections background, you are encouraged to apply! Candidates must have excellent communication skills (both oral and written), be very organized, and able to document conversations. Prior experience working in the banking, financial services or mortgage industry is highly preferred! Specific qualifications are as follows: </p><ul><li>Proficiency in commercial collections, mortgage collections or consumer collections is highly preferred</li><li>Familiarity with mortgage lending processes is beneficial</li><li>Understanding of mortgage and financial systems is preferred</li><li>Ability to use Microsoft Excel and Microsoft Word</li></ul><p>If you are interested in being considered for this Mortgage Collections position, please apply online via the Robert Half website. After applying online, please call 412-471-5946 and ask to speak with Aimee, Carrie or Dan to confirm your application was received. Please reference job #03730-0013301435 when calling! We also recommend applying on the Robert Half website or using the Robert Half app. </p>
<p>We are looking for a dedicated Collections Specialist to join our team in Brookfield, Wisconsin. This contract position offers an excellent opportunity to contribute to the success of a wholesale distribution company by managing accounts receivable functions. The role is fully onsite and involves close collaboration with the credit manager to support the credit and collections department.</p><p><br></p><p>Responsibilities:</p><p>• Manage the aging of accounts for an assigned region or division to ensure timely collection of receivables.</p><p>• Communicate regularly with customers to collect outstanding balances and resolve payment issues.</p><p>• Perform credit checks and approve orders based on established guidelines.</p><p>• Generate credit reports and recommend adjustments to credit limits when necessary.</p><p>• Prepare collection letters, payment plans, and documentation for uncollectible accounts to be sent to third parties.</p><p>• Process check requests for refunds and credit card payments, ensuring accurate record-keeping.</p><p>• Collaborate with operational teams to address disputes and make necessary account adjustments.</p><p>• Maintain detailed and up-to-date notes for all customer accounts, including aging reviews and risk assessments.</p><p>• Research account credits and review general ledger entries related to accounts receivable.</p><p>• Handle miscellaneous tasks such as bankruptcy claims, equipment aging reviews, and preparing proof of claims as directed.</p>
We are looking for an experienced Collections Specialist to join our team in San Francisco, California. In this long-term contract role, you will play a key part in managing billing and collections processes, ensuring compliance, and maintaining accurate financial records. This position offers an opportunity to collaborate with insurance adjusters and utilize tools like QuickBooks Online and HubSpot.<br><br>Responsibilities:<br>• Oversee billing and collections processes, ensuring timely payments from clients.<br>• Utilize QuickBooks Online to manage financial transactions and maintain accurate records.<br>• Collaborate with insurance adjusters to ensure compliance with industry standards.<br>• Communicate with clients and stakeholders to resolve payment discrepancies.<br>• Prepare and manage pricing forms using tools like Xactimate.<br>• Leverage HubSpot for tracking and managing client interactions.<br>• Handle labor and equipment billing with precision and attention to detail.<br>• Conduct outreach to clients regarding overdue payments and account statuses.<br>• Provide regular updates and reports on collection activities and outcomes.<br>• Work onsite with flexibility for remote work once training is complete.
We are looking for a skilled Collections Specialist to join our team in Westlake, Texas, on a Contract-to-Permanent basis. In this role, you will play a vital part in managing and resolving outstanding accounts while fostering positive relationships with customers. This position offers an excellent opportunity for individuals with strong analytical and communication skills to thrive in a dynamic environment.<br><br>Responsibilities:<br>• Analyze customer account statements to identify inaccuracies or discrepancies and develop solutions to resolve them.<br>• Investigate and address reasons for non-payment, working collaboratively with customers to facilitate timely resolution.<br>• Manage a portfolio of 200–250 business-to-business (B2B) accounts weekly, ensuring consistent follow-ups and progress tracking.<br>• Guide customers in addressing billing issues and adhering to payment terms through clear and tactful communication.<br>• Maintain accurate and up-to-date account records within the company’s system, utilizing NetSuite for data management.<br>• Organize and analyze data using Microsoft Excel, applying basic formulas and formatting as needed.<br>• Document all account activities and resolutions to ensure a comprehensive record of interactions.<br>• Monitor payment schedules and work towards bringing accounts back into compliance with agreed terms.<br>• Provide regular updates and reports on account statuses to relevant stakeholders.
We are looking for a detail-oriented Collections Specialist to join our team in New Berlin, Wisconsin. This role involves managing customer accounts, ensuring timely payments, and providing exceptional service to resolve outstanding balances. The ideal candidate will bring expertise in accounts receivable and collections processes, along with strong communication skills.<br><br>Responsibilities:<br>• Follow up with customers to address overdue accounts and negotiate payment arrangements.<br>• Maintain accurate records of all collection activities and account statuses.<br>• Handle inbound calls to assist customers with billing inquiries and payment concerns.<br>• Provide backup support for cash application processes to ensure smooth financial operations.<br>• Collaborate with internal teams to resolve discrepancies and improve collection outcomes.<br>• Monitor account aging reports to identify and prioritize collection efforts.<br>• Communicate professionally and effectively with customers to maintain positive relationships.<br>• Ensure compliance with company policies and relevant regulations during collection activities.
We are looking for a skilled Collections Specialist to join our team on a contract basis in Waterford, Wisconsin. This position will focus on managing accounts receivable and ensuring timely collection of outstanding balances while providing exceptional customer service. The role is fully remote and will last approximately 6-8 weeks.<br><br>Responsibilities:<br>• Monitor and analyze accounts receivable aging reports to identify overdue accounts.<br>• Communicate with customers regarding past-due balances and ensure timely resolution of outstanding payments.<br>• Address and resolve customer inquiries related to billing discrepancies, short payments, and account issues.<br>• Research and resolve both internal and external inquiries to provide accurate problem resolution.<br>• Prepare and distribute account statements to customers as needed.<br>• Assist with invoicing processes and handle ad hoc requests from the team.<br>• Provide feedback to improve collections processes and enhance efficiency.<br>• Manage assigned accounts by maintaining up-to-date records and tracking payment activities.<br>• Utilize software tools such as Salesforce and NetSuite to support collections tasks effectively.
<p><strong>Collections Supervisor</strong></p><p><strong>Chicago land area </strong></p><p><br></p><p><strong><em>Outstanding culture and advancement </em></strong></p><p><strong><em>Face Paced </em></strong></p><p><strong><em>High Volume </em></strong></p><p><strong><em>SAP </em></strong></p><p><br></p><p><strong>Join a high-performance finance team where your leadership will make a measurable impact.</strong> We're looking for an experienced <strong>Collections Supervisor</strong> who thrives in a fast-paced, collaborative environment and is passionate about mentoring others, improving processes, and driving results. If you’re ready to elevate your career and play a key role in shaping the future of our Accounts Receivable function, we want to hear from you.</p><p><br></p><p>🔍 <strong>About the Role</strong></p><p>As the <strong>Collections Supervisor</strong>, you’ll lead a team of Collections Specialists and serve as a strategic partner across departments like Sales, Accounts Receivable, Cash Application, Pricing, and Supply Chain. You'll not only ensure the timely collection of receivables but also play a critical role in optimizing processes, identifying risk, and improving KPIs that drive the company’s financial success.</p><p>This role offers the opportunity to lead change, develop talent, and drive innovation in our collections strategy — while maintaining a strong focus on the customer experience.</p><p><br></p><p>💼 <strong>What You’ll Do</strong></p><ul><li><strong>Lead & Develop</strong> a high-performing team of Collections Specialists, coaching and mentoring to ensure success and professional growth.</li><li><strong>Improve Performance</strong> by managing metrics, KPIs, and workflows to maximize team productivity and cash collection.</li><li><strong>Drive Process Innovation</strong> by identifying opportunities for automation and operational efficiencies within the AR and collections space.</li><li><strong>Collaborate Cross-Functionally</strong> with Sales, Disputes & Deductions, and other key stakeholders to proactively address payment delays and account issues.</li><li><strong>Monitor & Mitigate Risk</strong> by identifying high-risk customers and tracking key accounts through detailed analysis and reporting.</li><li><strong>Deliver Results</strong> through timely, data-driven collections strategies, including cash forecasting and bad debt management.</li><li><strong>Own the Relationship</strong> by facilitating customer calls and reviews to resolve disputes and strengthen client partnerships.</li></ul><p>The company offers insurance, 401K, vacation, holiday pay and more. </p>
We are looking for a motivated Collections Specialist to join our team in Framingham, Massachusetts. This role involves engaging with customers to drive sales, resolve inquiries, and support marketing initiatives. The ideal candidate is proactive, organized, and skilled in customer communication and problem-solving.<br><br>Responsibilities:<br>• Conduct daily outbound calls to customers to secure orders, with call volumes ranging from 30 to 40+ calls per day, supporting weekly, quarterly, and annual sales objectives.<br>• Utilize product knowledge and sales expertise to upsell items, promote special offers, suggest alternatives for unavailable products, and address customer concerns effectively.<br>• Provide assistance to customers by resolving product-related inquiries, confirming orders, and coordinating with warehouse and purchasing teams to address delivery issues or special requests.<br>• Support the outside sales team by managing follow-up tasks, coordinating samples, and preparing marketing materials.<br>• Organize and ship product samples to both current and prospective customers, ensuring timely delivery.<br>• Submit sample requests to suppliers and facilitate receipt and organization in coordination with the warehouse team.<br>• Oversee the creation, updates, and distribution of marketing materials for the Retail Department using tools like Microsoft Publisher.<br>• Respond promptly to customer requests for product information, ensuring satisfaction.<br>• Assist in the planning and execution of trade shows, customer presentations, and new product or supplier rollouts.<br>• Occasionally visit local accounts to provide sampling and merchandising support and deliver products during emergencies.
<p>Our client is a leading manufacturer committed to delivering high-quality products and exceptional service to their customers. As they continue to grow, they are looking for a detail-oriented and proactive <strong>Credit & Collections / A/R Specialist</strong> to join their finance team and help manage our receivables and customer credit processes.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Manage the full-cycle accounts receivable process, including invoicing, payment application, and account reconciliation.</li><li>Evaluate customer creditworthiness and establish appropriate credit limits.</li><li>Monitor aging reports and proactively follow up on past-due accounts.</li><li>Communicate with customers regarding outstanding balances and resolve billing disputes.</li><li>Collaborate with sales and customer service teams to ensure timely collections and maintain positive customer relationships.</li><li>Prepare regular reports on A/R performance, credit risk, and collection status.</li><li>Support month-end close activities related to receivables and collections.</li></ul><p><br></p>
<p>Robert Half has partnered with a thriving global company on their search for an experienced Credit Specialist. We are looking for a candidate who can identify and monitor overdue payments, report collection activity, arrange debt payoffs, and resolve billing and customer credit issues. This Credit Specialist will also process payments and refunds, update account records, and provide assistance where collection efforts are needed.</p><p><br></p><p>Primary Duties</p><p>• Create and maintain credit history records</p><p>• Assist with administrative activities</p><p>• Document daily collection activity</p><p>• Assist with ACH transactions</p><p>• Complete collection effort calls</p><p>• Daily Cash Applications</p><p>• Access and analyze credit worthiness</p><p>• Identify delinquent accounts</p><p>• Perform payment reconciliations</p><p>• Assist customer service department</p><p>• Prepare monthly customer statements</p><p>• Develop and schedule payment plans</p>
We are looking for a skilled Collections Specialist to join our team in Cheshire, Connecticut. In this role, you will oversee various aspects of the billing and collections process, ensuring accuracy, compliance, and exceptional client service. This is a long-term contract position offering an opportunity to work in a dynamic environment with a dedicated team.<br><br>Responsibilities:<br>• Prepare and process accurate invoices, verifying details against service agreements and company policies.<br>• Address client inquiries regarding billing statements, providing clear explanations and resolving discrepancies with attention to detail.<br>• Record and manage payments made via checks, credit cards, and other methods, ensuring proper documentation in the system.<br>• Maintain accurate and up-to-date client information in QuickBooks and other relevant systems to ensure data integrity.<br>• Review and resubmit denied or incomplete claims while ensuring proper follow-up and documentation.<br>• Collaborate with internal teams to resolve billing issues and improve workflow efficiency.<br>• Ensure all billing activities comply with applicable laws and regulations while maintaining organized records for audits and reviews.<br>• Generate and present regular reports detailing billing activities, outstanding payments, and financial performance.<br>• Stay informed about changes in billing regulations and implement necessary updates to processes.
<p>Are you a results-driven <strong>Collections Specialist</strong> with expertise in using large ERP systems and a track record of managing high volumes of outbound calls? We are seeking a seasoned professional to join a well-established company in <strong>Fort Wayne, Indiana</strong>. This is an excellent opportunity to leverage your collections experience in a dynamic, fast-paced environment while working with a supportive and collaborative team.</p><p><strong>Why Join This Company?</strong></p><ul><li><strong>Industry Leader:</strong> Work with a respected organization known for innovation, reliability, and a commitment to excellence.</li><li><strong>Team-Oriented Culture:</strong> Thrive in an environment that values teamwork, collaboration, and professional growth.</li><li><strong>Opportunity to Excel:</strong> Utilize your expertise in collections and large ERP systems to deliver impactful results.</li></ul><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Outbound Collections:</strong> Make high volumes of outbound phone calls to customers to collect payments on outstanding invoices while maintaining professional and respectful communication.</li><li><strong>Relationship Building:</strong> Establish positive relationships with clients to negotiate payment arrangements, resolve disputes, and ensure long-term account success.</li><li><strong>Account Management:</strong> Monitor and manage assigned accounts, ensuring timely follow-up and consistent efforts to reduce aging receivables.</li><li><strong>Documentation:</strong> Input and maintain detailed records of collection activities in the company’s ERP system.</li><li><strong>Reporting:</strong> Prepare regular reports on collection status and key metrics for management.</li><li>Collaborate with internal teams, including customer service and accounting, to resolve billing and payment discrepancies.</li></ul><p><br></p>
We are looking for a dedicated Collections Specialist to join our team in Tonawanda, New York. In this role, you will focus on managing commercial accounts and maintaining client relationships, ensuring timely and effective resolution of outstanding balances. This is a Contract to permanent position, offering an excellent opportunity for skill development and growth in the financial services industry.<br><br>Responsibilities:<br>• Oversee a portfolio of 400-550 commercial accounts, ensuring timely and efficient collection efforts.<br>• Communicate directly with clients via written and verbal updates regarding the status of accounts.<br>• Conduct skip tracing to locate customers and resolve outstanding claims as needed.<br>• Refer accounts to legal counsel when necessary, following company protocols.<br>• Participate actively in monthly department meetings, sharing insights and updates.<br>• Contribute to office projects, contests, and other team-building activities.<br>• Engage in ongoing training programs, seminars, and online courses to enhance skills and expertise.<br>• Collaborate with team leaders and management to identify and implement process improvements.<br>• Foster and develop strong working relationships with clients to ensure long-term partnerships.<br>• Provide guidance and motivation to team members, setting a high standard through leadership.
<p>We are looking for a detail-oriented, bilingual, Spanish speaking, Collections Specialist to join our team in Henrico, Virginia. This Contract to permanent position is ideal for someone with strong communication skills and a background in commercial and consumer collections. The role involves managing past-due real estate and property tax accounts while providing excellent customer service in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Contact clients to address overdue real estate and property tax accounts and arrange payment plans.</p><p>• Monitor and follow up on outstanding balances to ensure timely resolution of payment issues.</p><p>• Utilize call center tools to manage high volumes of customer interactions efficiently.</p><p>• Collaborate with internal teams to investigate and resolve disputes related to billing and collections.</p><p>• Maintain accurate records of all customer communications and payment agreements.</p><p>• Ensure compliance with relevant laws and company policies during collection activities.</p><p>• Provide exceptional customer service while handling sensitive financial matters.</p><p>• Analyze account histories to identify trends and recommend improvements to collection strategies.</p><p>• Respond promptly to customer inquiries regarding account balances and payment terms.</p><p>• Contribute to team goals by meeting or exceeding collection targets.</p>
We are looking for a detail-oriented Collections Specialist to join our team in Pompano Beach, Florida. This Contract position requires a proactive individual with strong communication skills and the ability to handle high-volume outbound calls effectively. You will play a key role in managing accounts and ensuring timely resolution of outstanding invoices.<br><br>Responsibilities:<br>• Conduct outbound calls to business accounts under the Genset Holdings umbrella, primarily focusing on invoices overdue by 60 days.<br>• Engage professionally with clients to inquire about payment statuses and discuss outstanding balances.<br>• Manage a high volume of accounts, ranging from 200 to 500, with accuracy and attention to detail.<br>• Use data entry and administrative skills to update and maintain account records within the system.<br>• Collaborate with internal teams to address account discrepancies and ensure resolution.<br>• Adhere to established protocols for collections processes, ensuring compliance and professionalism.<br>• Utilize accounting software and CRM tools to track and manage account activity.<br>• Provide exceptional customer service to maintain positive business relationships.<br>• Identify and escalate unresolved issues to the appropriate departments for further action.
<p><strong>Contract Medical Billing/Claims/Collections Specialist</strong></p><p><br></p><p><em>Location: Remote, Northeast Ohio (Canton, OH-Based)</em></p><p><br></p><p>We are seeking a detail-oriented and experienced Medical Billing/Claims/Collections Specialist to join our talented team on a contract basis. This role is critical for ensuring accurate coding processes, maintaining compliance with revenue integrity standards, and optimizing charge capture workflows. Although this position is fully remote, candidates must reside within the Northeast Ohio area to foster seamless collaboration with local teams and stakeholders. A coding certification is preferred to demonstrate expertise in industry standards and best practices.</p><p><strong>Responsibilities:</strong></p><ul><li>Accurately assign diagnostic and procedural codes for outpatient and inpatient billing to guarantee precise charge capture.</li><li>Conduct coding audits to identify missing documentation or discrepancies impacting revenue generation.</li><li>Ensure consistent compliance with coding and reimbursement guidelines while adhering to relevant industry standards.</li><li>Educate healthcare providers on coding specificity and quality indicators to enhance documentation accuracy and streamline workflows.</li><li>Track and report open encounters and zero charges proactively to relevant personnel.</li><li>Collaborate with department leaders, healthcare providers, and organizational leadership to address coding concerns or identify optimization opportunities.</li><li>Meet or exceed established productivity and quality benchmarks for coding tasks.</li><li>Support revenue cycle and clinical teams in performing additional administrative functions as required.</li><li>Stay current with coding policies, guidelines, and healthcare industry trends to uphold best practices.</li><li>Utilize hospital software applications and Microsoft Office tools effectively to accomplish daily responsibilities with efficiency.</li></ul><p><strong>Preferred Qualifications:</strong></p><ul><li>A coding certification (e.g., CPC, CCS, or equivalent) is strongly preferred.</li><li>Proven experience in medical billing, claims, and collections.</li><li>Expertise in diagnostic and procedural coding, coupled with familiarity with audit processes and revenue cycle optimization.</li><li>Knowledge of relevant coding guidelines and reimbursement policies.</li><li>Strong communication skills and an ability to work collaboratively with healthcare professionals and cross-functional teams.</li><li>Proficient in healthcare software applications and Microsoft Office Suite.</li></ul><p><strong>Why Join Us?</strong></p><p>This opportunity allows you to contribute to the smooth operation of a respected healthcare organization while working in a flexible remote environment. Be a part of a dynamic environment with a mission to make healthcare administration seamless and efficient.</p><p>Apply now to make an impact in the healthcare industry while showcasing your skills and expertise.</p><p><br></p><p>Want to build your career in healthcare? </p>
<p>We are looking for a detail-oriented Collections Specialist to join our client in Cranston, Rhode Island. In this role, you will manage key aspects of customer accounts, including collections and account analysis, while maintaining strong communication and interpersonal relationships. This position offers an opportunity to work independently and contribute to the financial health of a dynamic metal fabrication company.</p><p><br></p><p>Responsibilities:</p><p>• Manage the accounts receivable process, including reviewing and approving customer orders to ensure compliance with company policies.</p><p>• Conduct thorough analysis of customer accounts to identify discrepancies and resolve issues promptly.</p><p>• Handle commercial collections by negotiating payment terms and securing timely payments from clients.</p><p>• Apply cash payments accurately and maintain detailed records of transactions.</p><p>• Collaborate with internal teams to ensure billing functions are completed efficiently and accurately.</p><p>• Communicate effectively with customers to address inquiries and provide exceptional service.</p><p>• Research and resolve account-related problems independently, demonstrating a proactive approach.</p><p>• Generate reports and maintain accurate documentation to track collections and overall account status.</p><p>• Monitor accounts for overdue balances and take appropriate action to minimize risk.</p><p>• Support the implementation of best practices to improve accounts receivable processes.</p>
We are looking for an experienced AR Collections Specialist to join our team in Los Alamitos, California. In this role, you will manage key accounts receivable tasks, including invoicing, troubleshooting payment discrepancies, and driving effective collections efforts. This is a Contract-to-Permanent position within the logistics industry, offering an excellent opportunity for growth in a detail-oriented environment.<br><br>Responsibilities:<br>• Process and review third-party claims, including invoicing, negotiations, collections, and aging analyses.<br>• Manage invoicing, collections, and troubleshooting for secondary market and other non-customer transactions.<br>• Conduct desktop check deposits and ensure accurate bank entries.<br>• Handle invoicing, collections, negotiations, and aging reviews for owner-operator accounts.<br>• Provide cash receipt projections to the AR Supervisor and assist with various accounting and operational tasks.
Job Summary:<br>Overall responsibility for contacting all assigned patient and insurance/third party payer accounts with a debit balance to ensure receipt and processing of claim within 45 days from the date of service. Perform appeals for underpaid claims or claim denials as assigned by the Billing Manager. Procure payment or establish payment arrangements with patients and/or guarantors in accordance with business office policies and procedures. <br>Principal Duties and Responsibilities:<br>• Works a detailed daily work queue for assigned accounts over 31 days old.<br>• Works detailed aging report as assigned for accounts over 31 days old.<br>• Audits assigned accounts for proper insurance filing. Compares posted payments to EOBs to confirm proper patient balances prior to patient collection attempts.<br>• Keeps up-to-date on vital contract information concerning assigned payers to establish proper and timely payment of claims.<br>• Determines average claim entry, processes timeframes for assigned payers, and determines the status of unpaid claims beginning from the 45th workday from the date of service.<br>• Responsible for using Replica to extract needed EOB’s or zero pay EOB’s when needed.<br> <br>• Utilizes approved appeal form letters to submit appeals in accordance with billing office policies and procedures.<br>• Forwards medical or coding denials to the QA Department for nurse review and appeal.<br>• Demands claims for secondary insurance filing and copies explanation of benefits in accordance with business office policies and procedures.<br>• Procures applicable payment from patients, or establishes payment arrangements not to exceed 120 days from the date of service.<br>• Skip traces accounts according to established practices.<br>• Reviews payment arrangement accounts that have not had regular payments in over a month.<br>• Initiates collection letters and/or statements to patients in accordance with business office policies and procedures.<br>• Responsible for neatness of work area and security of patient information in accordance with the Privacy Act of 1974 and the Health Information and Portability Act (HIPAA).<br>• Works with Manager and Compliance Committee to ensure Compliance Program is followed.<br>• Performs other duties as assigned or requested.<br>Knowledge, Skills, and Abilities:<br>• Has a working knowledge of the Fair Debt Collection Act and state and federal laws applying to collection activities.<br>• Excellent verbal and written communication skills, interpersonal skills, analytical skills, organizational skills, math skills, accurate typing and data entry skills.<br>• Ability to deal professionally, courteously, and efficiently with the public.<br>• Treat all patients, referring physicians, referring physicians’ staff, and co-workers with dignity and respect. Be polite and courteous at all times. <br>• Knowledge of all confidentiality requirements regarding patients and strict maintenance of proper confidentiality on all such information.<br>• Knowledge of medical terminology, CPT and ICD-10 coding, office ethics, and spelling.<br>• Must be computer literate.<br>• Must possess knowledge and understanding of managed care and insurance practices.<br>Education and Experience:<br>• High School graduate, technical school, or related training preferred.<br>• Accounts Receivable and collection experience.<br>• One-year work experience in a medical office or equivalent.<br><br><br> <br><br><br><br>_________________________ ____
We are looking for a skilled Accounts Receivable Specialist to join our team in Youngstown, Ohio. In this long-term contract position, you will manage various aspects of accounts receivable operations, including credit reviews, invoicing, collections, and customer account maintenance. This role is ideal for someone with a strong attention to detail and a solid background in commercial billing, cash applications, and collections.<br><br>Responsibilities:<br>• Review and evaluate new customer applications, establish credit limits, and collaborate with credit insurance providers.<br>• Maintain updated records of customer credit terms, limits, and holds to ensure account compliance.<br>• Monitor customer accounts for payment activity, credit availability, and overall financial health.<br>• Ensure timely collection of receivables within agreed payment terms and address overdue accounts.<br>• Issue lien waivers, reconcile payments with projects, and coordinate with legal teams to maintain lien rights.<br>• Respond promptly to customer inquiries regarding billing discrepancies and payment-related concerns.<br>• Process daily invoices for shipments and manage customer pay portals efficiently.<br>• Post daily cash transactions and prepare detailed reports on outstanding accounts receivable.<br>• Handle customer chargebacks, bad debt management, and resolve invoicing issues.<br>• Calculate sales commissions for both internal and external representatives and assist with tax filings.
<p>Robert Half is pleased to share a Contract to Permanent Accounts Receivable job opportunity with a growing organization in Fort Worth, TX! This position is responsible for B2B collections, resolving customer billing problems, cash applications, account reconciliations, and reducing accounts receivable delinquency. This is an onsite position that will interview and start immediately. If you are interested in this position and have strong commercial accounts receivable experience, apply today for immediate consideration!</p><p><br></p><ul><li>Manage accounts receivable by reviewing open balances and conducting proactive collection outreach while maintaining positive customer relationships.</li><li>Investigate and resolve billing discrepancies, reducing delinquent accounts through effective communication and problem-solving.</li><li>Record and apply customer payments (ACH, wire, check, and credit card) in alignment with due dates and company policies.</li><li>Monitor assigned accounts, prepare collection activity reports, and follow up on payment arrangements to ensure timely resolution.</li><li>Draft and send collection correspondence to encourage payment compliance.</li><li>Process credit memos, assist with billing adjustments, and support accurate application of payments.</li><li>Maintain working knowledge of sales tax processes, including uploading exemption certificates into compliance systems.</li></ul>
<p>This position is responsible for leading end-to-end accounts receivable operations, ensuring timely and accurate billing, collections, customer compliance, and revenue across the business. The ideal candidate will bring extensive experience in construction-related AR functions such as AIA billing, percent-of-completion invoicing, change order management, and contract compliance, while serving as a subject matter expert in Epicor ERP and Avalara tax compliance tools. </p>
