<p>Robert Half has partnered with a thriving manufacturing company on their search for an experienced Credit & Collections Specialist. The responsibilities for this role will consist of: evaluating credit applications, monitoring customer credit limits, collecting outstanding payments, resolving billing issues, assisting with charge backs, updating credit profiles, collaborating with sales and management on credit decisions and terms, analyze customer accounts, recommending accounts for third-party collections, arranging debt payoffs, and ensuring compliance with policies and applicable credit/collections laws and regulations. Ultimately, this Credit & Collections Specialist will process payments and refunds, update account records, and provide assistance where collection efforts are needed.</p><p><br></p><p>Primary Duties</p><p>· Create and maintain credit history records</p><p>· Set up new client accounts</p><p>· Document daily collection activity</p><p>· Complete collection effort calls</p><p>· Reviewing and approving credit holds</p><p>· Generate legal collections documents</p><p>· Spreadsheet Maintenance</p><p>· Perform payment reconciliations</p><p>· Assist customer service department</p><p>· Develop and schedule payment plans</p>
<p>About the Role</p><p><strong>We are seeking an experienced </strong>Credit and Collections Specialist to join a dynamic finance team. This role is critical in managing customer accounts, ensuring timely collections, and supporting accurate billing and month-end close processes. You’ll work closely with internal teams and customers to maintain strong relationships while safeguarding financial health.</p><p><br></p><p>Key Responsibilities</p><p>Collections & Customer Engagement</p><ul><li>Professionally manage collections activities, maintaining a positive customer experience.</li><li>Collaborate with internal teams to resolve disputes and ensure timely payments.</li><li>Build trust with customers while achieving collection goals.</li></ul><p>Credit Management</p><ul><li>Assess creditworthiness of new and existing accounts.</li><li>Establish credit limits and payment terms aligned with company policies.</li><li>Monitor account exposure and recommend improvements to credit strategies.</li></ul><p>Cash Applications & Billing</p><ul><li>Accurately apply daily payments and reconcile accounts.</li><li>Investigate discrepancies such as short-pays, overpayments, and unapplied cash.</li><li>Support process improvements for efficiency and accuracy.</li></ul><p>Month-End Close Support</p><ul><li>Assist with reconciliations and reporting to ensure timely and accurate close.</li></ul>
<p>We are looking for a detail-oriented and bilingual Collections Specialist to join our team in Humble, Texas. This is a fully onsite, Monday through Friday role from 8 AM to 5 PM, and it offers an opportunity for contract to permanent employment. In this position, you will be responsible for managing various aspects of accounts receivable and ensuring timely resolution of outstanding balances.</p><p><br></p><p>Responsibilities:</p><p>• Send collection notices for accounts 1-30 days past due, managing over 250 submissions weekly.</p><p>• Make proactive collection calls to clients to resolve overdue payments.</p><p>• Process and submit credit card transactions, completing 10-15 submissions daily.</p><p>• Update internal systems with accurate data entry and maintain customer records.</p><p>• Manage customer portals by performing regular updates and ensuring information accuracy.</p><p>• Generate customer statements on demand to support billing and collection efforts.</p><p>• Create and update shipping information in company systems to maintain operational efficiency.</p><p>• Perform additional duties as assigned to support the collections and accounts receivable processes.</p>
We are looking for a Collections Specialist to join our team in Atlanta, Georgia. In this hybrid role, you will work both onsite and remotely to ensure efficient management of accounts and resolution of payment discrepancies. This is a long-term contract position offering an excellent opportunity for career growth in a dynamic environment.<br><br>Responsibilities:<br>• Manage a portfolio of approximately 60 accounts, ensuring timely collection of payments.<br>• Investigate and resolve pricing discrepancies and other account issues through research and effective communication.<br>• Conduct regular follow-up calls with clients to address overdue payments and maintain strong business relationships.<br>• Utilize Excel to track, analyze, and report on account statuses and collection efforts.<br>• Collaborate with internal teams to streamline billing processes and ensure accuracy.<br>• Maintain detailed records of collection activities and account communications.<br>• Adhere to company policies and procedures while meeting collection targets.<br>• Monitor account trends and recommend strategies to improve collection rates.<br>• Provide support for audits and compliance reviews related to accounts receivable.<br>• Work in a hybrid schedule, balancing onsite and remote work effectively.
We are looking for a motivated and detail-oriented Collections Specialist to join our team in White Plains, New York. In this Contract to permanent position, you will play a vital role in managing receivables and ensuring timely payments from clients. This role requires excellent communication skills and the ability to handle a high volume of tasks while maintaining accuracy and professionalism.<br><br>Responsibilities:<br>• Review and approve next-day delivery orders by adhering to company policies and assigned credit terms.<br>• Conduct high-volume collection calls to secure payments and promptly resolve any client issues.<br>• Investigate payment discrepancies and deductions, coordinating with other departments to process necessary paperwork.<br>• Maintain communication with management and sales teams to address collection concerns and ensure timely resolutions.<br>• Adapt to different roles within the department to provide support and coverage during staff absences.<br>• Post daily payments to the Cash Easy System as required.<br>• Process daily transactions and assist customers with inquiries and weekly account updates.<br>• Monitor and analyze aging reports to identify overdue accounts and develop strategies for resolution.<br>• Ensure superior customer service by addressing client concerns effectively and professionally.<br>• Collaborate with the credit team to approve credit lines and manage balances efficiently.
We are looking for a dedicated AR/Collections Specialist to join our team in Palm Beach Gardens, Florida. This Contract to permanent position involves managing customer accounts, ensuring timely collection of overdue invoices, and minimizing credit risks while maintaining excellent relationships with internal and external stakeholders. The ideal candidate will bring strong problem-solving skills, attention to detail, and a commitment to achieving corporate goals.<br><br>Responsibilities:<br>• Monitor assigned customer accounts and follow up promptly on overdue invoices.<br>• Investigate and resolve customer disputes, queries, and complaints efficiently.<br>• Respond to inquiries from internal teams and external customers in a timely manner.<br>• Collaborate daily with Customer Service and Sales teams to address account-related issues.<br>• Develop and maintain positive relationships with key customers to facilitate smooth collections.<br>• Maintain accurate documentation of customer files and collection activities within designated tools.<br>• Identify potential credit risks and escalate uncollectable accounts to management.<br>• Review customer accounts daily to make informed decisions about releasing orders on hold.<br>• Monitor credit limits and payment terms, recommending adjustments as necessary.<br>• Support management with administrative tasks, ad-hoc reports, and process improvement initiatives.
<p>We are looking for a driven and organized Collections Specialist to join our team client's teams in the Creve Coeur area. This hybrid position allows for one day of remote work and focuses on managing accounts receivable processes to ensure prompt resolution of outstanding balances. The ideal candidate will bring expertise in credit and collections while demonstrating a proactive approach to client communications and data accuracy.</p><p><br></p><p>Responsibilities:</p><p> • Proactively follow up on outstanding payments, ensuring timely collection and accurate allocation.</p><p> • Conduct collection and reporting activities in alignment with established deadlines.</p><p> • Perform account reconciliations and resolve discrepancies promptly.</p><p> • Process and submit credit card transactions.</p><p> • Monitor customer accounts for non-payments, delayed payments, and irregular activity.</p><p> • Investigate and resolve customer inquiries in a professional and timely manner.</p><p> • Coordinate recovery efforts, initiating collection activities based on weekly and monthly aging reports.</p><p> • Engage with customers via phone, email, mail, and in-person meetings to facilitate payment and resolve issues.</p><p> • Build and maintain strong customer relationships by understanding payment habits and business needs.</p><p> • Provide support with month-end closing procedures.</p><p> • Undertake additional tasks as assigned to support department goals.</p><p><br></p><p> </p>
We are looking for a skilled Collections Specialist to join our team on a contract basis in Loma Linda, California. This position focuses on managing business-to-business (B2B) collections, ensuring timely payments, resolving discrepancies, and maintaining positive relationships with clients. The ideal candidate will bring expertise in commercial collections and a proactive approach to minimizing financial risk.<br><br>Responsibilities:<br>• Oversee assigned customer accounts and ensure timely collection of outstanding balances.<br>• Investigate and resolve payment discrepancies, disputes, and billing issues efficiently.<br>• Collaborate with internal teams such as Sales, Customer Service, and Billing to address account concerns and ensure accurate invoicing.<br>• Maintain detailed records of collection activities, communications, and payment arrangements.<br>• Generate and distribute aging reports and collection updates for management review.<br>• Recommend accounts for escalation, legal intervention, or write-offs when deemed necessary.<br>• Ensure adherence to company policies and relevant regulations during all collection processes.<br>• Provide support for month-end and year-end closing activities related to accounts receivable.
<p>Collections Specialist opportunity in a mid-sized services company. As a Collections Specialist, you will perform customer and/or commercial collections and resolve customer account issues. In this Collections Specialist position, you will report to the Collections Manager. This company offers a great work environment! Please email your resume for immediate consideration. </p><p>Collections Outreach:</p><p>· Contact customers with overdue payments through various channels such as phone calls, emails, and letters.</p><p>· Implement effective collection strategies to recover outstanding balances.</p><p>Negotiation and Resolution:</p><p>· Negotiate payment arrangements and terms with customers who are experiencing financial difficulties.</p><p>· Resolve disputes and address customer inquiries related to overdue payments.</p><p>Payment Reconciliation:</p><p>· Reconcile customer payments with outstanding balances.</p><p>· Ensure accuracy in recording and tracking payments received.</p><p>Documentation and Record Keeping:</p><p>· Maintain detailed and organized records of customer interactions, payment arrangements, and collection activities.</p><p>· Document any agreements made with customers regarding payment plans.</p><p>Reporting and Analysis:</p><p>· Generate and analyze reports on accounts receivable aging and collection performance.</p><p>· Provide insights into trends, challenges, and potential areas for improvement.</p><p>Credit Risk Assessment:</p><p>· Assess the creditworthiness of customers and recommend appropriate credit limits.</p><p><br></p>
<p>This is an exciting 6-month remote assignment with a global leader in content and language solutions. The organization helps companies scale across markets and enable growth through cutting-edge technology and localization expertise.</p><p><br></p><p><strong>About the Role</strong></p><p>The Collections Agent will be responsible for managing a portfolio of customers, ensuring timely payment follow-up and effective debt recovery. The position involves working in a dynamic, international setting and collaborating closely with finance and operations teams.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Manage a portfolio of customers, including allocation of received payments, reconciliation (matching), and clearing.</li><li>Conduct automated follow-up and collection activities to reduce outstanding balances.</li><li>Prepare and send formal demand letters and escalate cases to legal recovery when necessary.</li><li>Collaborate with internal teams to resolve payment issues and maintain strong client relationships.</li></ul><p><strong>What’s Needed</strong></p><ul><li>Proven experience in collections or accounts receivable.</li><li>Strong organizational and communication skills.</li><li>Ability to work independently in a remote setting.</li><li>Familiarity with financial systems, strong Excel skills (assessment required), and collection tools is a plus.</li></ul><p><strong>Why This Opportunity?</strong></p><ul><li>Work with a globally recognized organization through a trusted partnership.</li><li>Enjoy the flexibility of a remote assignment.</li><li>Opportunity to contribute to a leading company in language and content solutions.</li></ul><p><br></p><p>If you feel this is could be a great fit for you, please reach out to Mary Christman or Gabrielle Maisonet at 518-462-1430! We look forward to connecting!</p>
<p>We are looking for a detail-oriented Accounts Receivable Collections Specialist to join our team in Northern Kentucky. This role is vital in ensuring timely and accurate collections while maintaining positive client relationships. The ideal candidate will have a strong background in managing accounts receivable processes and a proven ability to resolve payment discrepancies effectively.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement effective strategies to ensure timely collection of outstanding receivables.</p><p>• Evaluate and manage client accounts to identify and mitigate risks associated with high-risk receivables.</p><p>• Monitor account activity to address non-payments, late payments, and other irregularities.</p><p>• Conduct collection calls to manage assigned account portfolios and ensure timely payments.</p><p>• Reconcile vendor statements to maintain accurate financial records.</p><p>• Approve and release customer orders held by the system when appropriate.</p><p>• Maintain a clear and organized accounts receivable aging report for assigned accounts.</p><p>• Calculate monthly finance charges in line with established credit policies.</p><p>• Investigate payment discrepancies and negotiate payment arrangements with delinquent accounts.</p>
<p>We are looking for a dedicated Collections Specialist to join our team in Northwest, Indiana. In this role, you will manage accounts receivable processes, ensuring timely payments and resolving any discrepancies. This position requires excellent communication skills, attention to detail, and the ability to collaborate across departments to maintain financial accuracy and compliance. The salary range for this role is 50K-55K with medical, dental, vision, 401K and a very generous PTO package. </p><p><br></p><p>Responsibilities:</p><p>• Monitor aging reports to identify overdue accounts and take appropriate action.</p><p>• Negotiate payment terms with clients while adhering to company guidelines.</p><p>• Document collection activities and update records in the accounting system.</p><p>• Investigate and address billing disputes or payment discrepancies.</p><p>• Partner with billing, customer service, and sales teams to resolve account concerns.</p><p>• Maintain thorough records of all communications and actions related to collections.</p><p>• Escalate unresolved payment issues to management for further review.</p><p>• Compile and present detailed collection reports to assist in decision-making.</p><p>• Ensure adherence to company policies, legal requirements, and confidentiality protocols.</p><p>• Support team operations by cross-training in various roles and completing assigned tasks.</p>
<p>We are looking for a dedicated Collections Specialist to join our team in Parsippany, New Jersey. This long-term contract role offers a blend of on-site and remote work, providing flexibility while maintaining productivity. The ideal candidate will bring expertise in collections and billing processes, ensuring outstanding invoices are managed efficiently and payments are accurately recorded.</p><p><br></p><p>Responsibilities:</p><p>• Make collection calls to follow up on overdue invoices and secure payment commitments.</p><p>• Accurately record cash receipts to maintain up-to-date financial documentation.</p><p>• Prepare and distribute invoices in a timely and detail-oriented manner.</p><p>• Monitor overdue payments and determine expected payment dates to ensure timely collections.</p><p>• Utilize systems such as Coupa and Ariba to streamline invoicing and payment tracking.</p><p>• Collaborate with internal teams to resolve discrepancies and address customer concerns.</p><p>• Maintain detailed records of all collection activities for future reference.</p><p>• Provide regular updates on collections status and outstanding accounts to management.</p><p>• Ensure compliance with company policies and procedures throughout the collections process.</p>
We are looking for a skilled Collections Specialist to join our team in Boca Raton, Florida. In this role, you will handle high-volume business-to-business collections, ensuring prompt resolution of outstanding accounts. This is a Contract to permanent position, offering an excellent opportunity for long-term growth within the company.<br><br>Responsibilities:<br>• Manage a high volume of business-to-business collection calls, averaging 75+ contacts daily.<br>• Follow up on overdue accounts and negotiate payment arrangements to reduce outstanding balances.<br>• Collaborate with internal teams to resolve billing discrepancies and ensure accurate account reconciliation.<br>• Maintain detailed records of collection activities and payment agreements in company systems.<br>• Utilize effective communication strategies to build rapport with clients while addressing payment issues.<br>• Monitor aging reports to prioritize collection efforts and meet departmental goals.<br>• Prepare weekly and monthly reports to track collection progress and identify trends.<br>• Handle inquiries related to billing and payment terms, providing clear and thorough responses.<br>• Ensure compliance with company policies and relevant regulations during all collection activities.
<p>We are looking for a detail-oriented Collections Specialist to join our team on a contract basis in Alpharetta, Georgia. In this role, you will be responsible for managing accounts receivable, ensuring prompt payment of outstanding invoices, and resolving payment discrepancies. </p><p><br></p><p>Responsibilities:</p><p>• Oversee accounts receivable to ensure timely collection of outstanding balances.</p><p>• Investigate and resolve billing issues, disputes, and payment discrepancies promptly.</p><p>• Maintain accurate and up-to-date records of collection activities using NetSuite.</p><p>• Generate and analyze aging reports and collection metrics in Excel to monitor portfolio performance.</p><p>• Collaborate with internal teams, including Sales, Customer Service, and Finance, to address customer concerns effectively.</p><p>• Recommend actions for delinquent accounts, including escalation or write-offs, as needed.</p><p>• Ensure adherence to company policies and compliance with relevant regulations throughout collection processes.</p><p>• Communicate with clients professionally to negotiate payment arrangements and clarify account details.</p>
We are looking for a dedicated Collections Specialist to join our team on a contract basis in Wixom, Michigan. In this role, you will focus on recovering outstanding debts and ensuring accurate tracking of payments. This is a fully on-site position for an initial duration of six weeks, with the possibility of extension.<br><br>Responsibilities:<br>• Conduct collection calls to recover outstanding debts and maintain consistent follow-up with clients.<br>• Monitor and track debt using Excel to ensure accurate and up-to-date records.<br>• Collaborate with internal teams to process cash applications and resolve payment discrepancies.<br>• Maintain detailed documentation of collection activities and ensure compliance with company policies.<br>• Communicate effectively with customers to negotiate payment plans and resolve disputes.<br>• Analyze aging reports to prioritize collection efforts and meet recovery targets.<br>• Provide regular updates to management on collection progress and challenges.<br>• Utilize relevant software tools to streamline collection processes and improve efficiency.
We are looking for a dedicated and detail-oriented Collections Specialist to join our team in Nashua, New Hampshire. In this role, you will be responsible for managing customer accounts, ensuring timely payments, and addressing any discrepancies with accuracy. This position requires excellent communication skills and the ability to collaborate effectively with various internal departments.<br><br>Responsibilities:<br>• Oversee customer collections while maintaining a high level of professionalism and providing consistent follow-ups.<br>• Reconcile customer accounts by investigating and resolving billing discrepancies promptly and accurately.<br>• Collaborate with internal teams, including Sales, Customer Service, and Accounting, to address and troubleshoot account issues.<br>• Regularly review and monitor aging reports to ensure accounts are up-to-date and maintain proper records of all transactions.<br>• Process customer payments efficiently and prepare detailed reports on payment activities.<br>• Utilize internal systems for managing accounts, generating reports, and processing transactions.<br>• Ensure compliance with company policies and procedures while managing collections.<br>• Identify opportunities for process improvements to enhance collection efficiency.
<p>Robert Half client is seeking a collections specialist to join the team. The ideal candidate will have previous business-to-business collections experience and exemplary customer service skills.</p><p> </p><p><strong>Responsibilities </strong></p><ul><li>Creating and maintaining credit history files</li><li>Analyzing and assessing the creditworthiness of accounts and clients using external credit risk management tools and reports</li><li>Supporting the collection efforts/calls for accounts receivable portfolio</li><li>Documenting daily collections activity</li><li>Researching account disputes and billing discrepancies</li><li>Performing account and payment reconciliations</li><li>Responding to credit inquiries from external and internal clients</li><li>Identifying delinquent accounts requiring external collection efforts</li><li>Identifying bad debt or financial exposure</li></ul><p><br></p>
We are looking for a motivated and detail-oriented Collections Specialist to join our client’s team in San Antonio, Texas on a contract basis. In this role, you will focus on Business-to-Business (B2B) collections, leveraging your expertise with ComputerEase and Microsoft Excel to ensure timely payments and accurate account management. This position is ideal for professionals who thrive in fast-paced environments and are dedicated to maintaining strong client relationships while achieving collection targets.<br><br>Responsibilities:<br>• Manage a portfolio of B2B accounts, ensuring timely and effective collection of outstanding balances.<br>• Reconcile accounts by investigating discrepancies and documenting payment arrangements within ComputerEase.<br>• Track and record collection activities, creating detailed reports using Microsoft Excel to monitor account statuses.<br>• Collaborate with internal teams, including Accounts Receivable and Sales, to address unresolved payment issues and discrepancies.<br>• Identify and recommend process improvements to enhance the efficiency of collection workflows.<br>• Ensure compliance with company policies and industry standards while safeguarding sensitive financial information.<br>• Communicate professionally with clients to resolve payment issues and maintain positive working relationships.<br>• Monitor payment trends and analyze data to propose effective resolutions for overdue accounts.<br>• Escalate complex collection cases to appropriate departments for further resolution when necessary.
We are looking for an organized and detail-oriented Collections Specialist to join our team in Phoenix, Arizona. This role involves managing customer orders, handling inquiries, and supporting various business processes to ensure seamless operations. The ideal candidate will excel in resolving discrepancies, maintaining strong relationships with stakeholders, and contributing to process improvements.<br><br>Responsibilities:<br>• Process customer orders from receipt to invoice, ensuring accurate entry into Sage 200.<br>• Verify electronic orders by cross-checking data in Sage against TrueCommerce to confirm pricing and quantities.<br>• Resolve discrepancies related to pricing or quantities to ensure order completion and accuracy.<br>• Release orders to the warehouse by reconciling data between Sage and the warehouse management system for consistency.<br>• Respond to customer inquiries regarding deliveries, returns, and product details in a timely manner.<br>• Collaborate with sales account managers to maintain clear communication and foster productive relationships.<br>• Assist with raising invoices and issuing credit notes to support the Deduction Analyst.<br>• Identify and implement process improvement opportunities within the Customer Service team.<br>• Address consumer complaints by logging data, resolving issues, or escalating concerns to the Quality team as needed.<br>• Perform additional duties aligned with the role’s responsibilities to maintain high standards.
<p>We are seeking a diligent and detail-oriented Medical Collections Specialist to join our team on-site in St. Paul, MN. The ideal candidate will have experience in working with patient accounts, securing outstanding payments, and communicating effectively with both patients and insurance providers.</p><p>What You'll Do:</p><ul><li>Review and manage assigned patient accounts for collections</li><li>Contact patients and third-party payers regarding past due balances and establish payment arrangements</li><li>Resolve billing discrepancies and provide clarification to patients regarding account balances</li><li>Document all collection activities in billing software and maintain accurate records</li><li>Follow up on unpaid claims and appeals to resolve outstanding balances</li><li>Work closely with the billing team to ensure proper account resolution</li><li>Maintain compliance with HIPAA and company policies</li></ul><p>Ready to take the next step in your career? Apply today or call 612-656-0250 to apply.</p><p><br></p>
<p><strong>Collections Specialist / Accounts Receivable </strong></p><p>We have partnered with a dynamic, growing company seeking an Accounts Receivable/Collections Specialist to join their expanding team.</p><p><strong> </strong></p><p><strong>Key Responsibilities:</strong></p><ul><li>Contact customers daily via phone and email to resolve overdue accounts and negotiate payment plans</li><li>Review customer accounts and maintain collection notes</li><li>Ensure accurate, complete invoicing per contract terms and client requirements</li><li>Prepare and validate supporting documentation for billing</li><li>Handle invoice submission, and respond to customer questions regarding invoicing</li><li>Perform additional tasks as assigned by Controller</li></ul><p> </p><p><strong>Qualifications:</strong></p><ul><li>Experience collecting from business AP departments strongly preferred</li><li>Effective on the phone; strong communication skills</li><li>Proficient with MS Office and accounting software</li></ul><p><strong> </strong></p><p><strong>Perks & Benefits:</strong></p><ul><li>Hybrid work available after 90 days and demonstrated collections success</li><li>Competitive benefits package, including 401k with a match and a PSP with annual contributions</li><li>Opportunity to grow with continued investment from a PE firm and a positive, collaborative work environment</li></ul><p> </p><p>If you’re looking for growth, stability, and a chance to make an impact, apply today or send your resume to Kelsey.Ryan@roberthalf(.com) </p>
<p>We are looking for a detail-oriented Bookkeeper to join our team in Greenville, South Carolina. In this position, you will play a key role in handling essential accounting functions, including payroll processing and bank reconciliations, while ensuring accuracy and timeliness. If you excel in managing financial tasks and enjoy contributing to an organized and efficient workflow, this role is perfect for you.</p><p><br></p><p>Responsibilities:</p><p>• Process payroll for a diverse employee base, including salaried and hourly staff, ensuring compliance with payroll taxes and regulations.</p><p>• Prepare end-of-year insurance documentation.</p><p>• Manage invoices for 1099 contractors using QuickBooks.</p><p>• Reconcile transactions across multiple bank accounts and ensure accuracy in financial records.</p><p>• Handle bank deposits and maintain proper documentation for all transactions.</p><p>• Utilize accounting software, such as Meridian and QuickBooks, for efficient financial management.</p><p>• Assist with coding invoices and maintaining organized accounts payable and receivable records.</p><p>• Ensure attention to detail in all accounting operations to maintain financial integrity.</p><p>• Collaborate with team members to support the overall efficiency of accounting processes.</p>
<p>We are looking for an experienced Collections Specialist to join our team in Alpharetta, Georgia. In this Contract to permanent position, you will be responsible for managing customer accounts, ensuring timely payments, and minimizing outstanding balances. This role requires a proactive individual with expertise in B2B collections and familiarity with large ERP systems.</p><p><br></p><p>Responsibilities:</p><p>• Manage a portfolio of customer accounts to ensure prompt collection of outstanding balances.</p><p>• Record and monitor collection activities within Oracle, maintaining accuracy and compliance.</p><p>• Investigate and resolve issues related to billing discrepancies, payment shortfalls, and disputes.</p><p>• Collaborate with internal teams, including Sales, Customer Service, and Accounting, to address customer concerns.</p><p>• Prepare aging reports, analyze account trends, and deliver updates to management on collection progress.</p><p>• Recommend appropriate actions for accounts requiring escalation, write-offs, or legal intervention.</p><p>• Maintain strong customer relationships while enforcing company payment policies and terms.</p>
<p>A busy firm in the West Caldwell area is seeking a Collections Specialist to join their growing company. This Collections Specialist will manage accounts receivable processes by working closely with attorneys, clients, and finance staff to ensure timely payments and resolve outstanding debts. The ideal Collections Specialist will have prior experience out of the legal industry, professional services, or something close and have experience with a relevant system such as 3E, Aderant, etc. This Collections Specialist position requires strong communication, high attention to detail, and the ability to multitask. Other responsibilities of this Collections Specialist will include but not be limited to: </p><p><br></p><p>Collections Specialist Responsibilities:</p><ul><li>Collaborate with administrative leadership to address tasks and assignments effectively.</li><li>Assist clients with billing inquiries and provide clear explanations.</li><li>Support assigned partners with collections activities and strategies.</li><li>Follow up on overdue accounts to ensure timely resolution.</li><li>Prepare detailed reports for clients and partners related to accounts receivable.</li><li>Generate and distribute monthly reminder statements to clients.</li><li>Maintain organized and accurate accounts receivable records and files.</li><li>Coordinate with accounting staff to manage cash applications, resolve duplicate payments, and utilize funds held in trust.</li><li>Record all communications and updates in the document management system.</li></ul><p><br></p><p>This Collections Specialist role is paying between $75,000 and $95,000 annually depending on experience. If interested in this Collections Specialist position, apply today! </p>
