<p>Robert Half has partnered with a thriving manufacturing company on their search for an experienced Credit & Collections Specialist. The responsibilities for this role will consist of: evaluating credit applications, monitoring customer credit limits, collecting outstanding payments, resolving billing issues, assisting with charge backs, updating credit profiles, collaborating with sales and management on credit decisions and terms, analyze customer accounts, recommending accounts for third-party collections, arranging debt payoffs, and ensuring compliance with policies and applicable credit/collections laws and regulations. Ultimately, this Credit & Collections Specialist will process payments and refunds, update account records, and provide assistance where collection efforts are needed.</p><p><br></p><p>Primary Duties</p><p>· Create and maintain credit history records</p><p>· Set up new client accounts</p><p>· Document daily collection activity</p><p>· Complete collection effort calls</p><p>· Reviewing and approving credit holds</p><p>· Generate legal collections documents</p><p>· Spreadsheet Maintenance</p><p>· Perform payment reconciliations</p><p>· Assist customer service department</p><p>· Develop and schedule payment plans</p>
We are looking for an experienced Collections Specialist to join our team in Greensboro, North Carolina. This long-term contract position offers an excellent opportunity to manage consumer and commercial collections processes while ensuring accuracy and efficiency. The ideal candidate will thrive in a fast-paced environment and demonstrate strong problem-solving skills.<br><br>Responsibilities:<br>• Handle commercial and consumer collections with professionalism and efficiency.<br>• Monitor overdue accounts and initiate timely communication with clients to resolve outstanding balances.<br>• Implement effective credit and collections procedures to minimize financial risk.<br>• Collaborate with the billing department to address discrepancies and ensure accurate invoicing.<br>• Maintain detailed records of collection activities and update account statuses regularly.<br>• Analyze customer payment patterns to identify trends and recommend improvements.<br>• Establish and maintain positive relationships with clients while negotiating payment plans.<br>• Prepare reports on collection performance and provide insights to management.<br>• Follow compliance standards and company policies in all collection efforts.
We are looking for a motivated and detail-oriented Collections Specialist to join our team in White Plains, New York. In this Contract to permanent position, you will play a vital role in managing receivables and ensuring timely payments from clients. This role requires excellent communication skills and the ability to handle a high volume of tasks while maintaining accuracy and professionalism.<br><br>Responsibilities:<br>• Review and approve next-day delivery orders by adhering to company policies and assigned credit terms.<br>• Conduct high-volume collection calls to secure payments and promptly resolve any client issues.<br>• Investigate payment discrepancies and deductions, coordinating with other departments to process necessary paperwork.<br>• Maintain communication with management and sales teams to address collection concerns and ensure timely resolutions.<br>• Adapt to different roles within the department to provide support and coverage during staff absences.<br>• Post daily payments to the Cash Easy System as required.<br>• Process daily transactions and assist customers with inquiries and weekly account updates.<br>• Monitor and analyze aging reports to identify overdue accounts and develop strategies for resolution.<br>• Ensure superior customer service by addressing client concerns effectively and professionally.<br>• Collaborate with the credit team to approve credit lines and manage balances efficiently.
<p><strong>Job Description: Collections Specialist</strong></p><p>The Collections Specialist is responsible for managing and resolving overdue accounts to maintain an organization’s financial health. This role involves contacting clients to secure payments, negotiating payment plans, and ensuring timely resolution of outstanding balances while maintaining positive customer relationships. The Collections Specialist collaborates with internal teams to address billing discrepancies and provide excellent customer service, helping to maximize cash flow and reduce bad debt.</p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Contact Clients</strong>: Proactively reach out to clients to communicate regarding outstanding balances or past-due invoices.</li><li><strong>Maintain Records</strong>: Accurately document all customer interactions and payment activities to ensure records are up to date.</li><li><strong>Negotiate Payment Plans</strong>: Work with customers to develop feasible payment plans to resolve outstanding debts while adhering to organizational policies.</li><li><strong>Resolve Disputes</strong>: Research and resolve billing discrepancies or disputes, ensuring customer satisfaction and the timely collection of payments.</li><li><strong>Monitor Accounts</strong>: Track overdue accounts, prioritize collection efforts, and recommend actions to resolve unpaid balances.</li><li><strong>Provide Reporting</strong>: Prepare and present regular collection activity and aging reports to management to showcase progress and identify trends.</li><li><strong>Ensure Compliance</strong>: Adhere to debt collection regulations and company policies regarding customer communication and collection practices.</li><li><strong>Collaborate with Teams</strong>: Coordinate with the accounting or billing teams to clarify payment applications or disputes.</li><li><strong>Assess Credit Worthiness</strong>: Assist in analyzing customer payment trends and credit histories to minimize future payment risks.</li><li><strong>Maintain Customer Relationships</strong>: Handle payment challenges professionally, aiming to maintain positive client relationships while ensuring timely debt resolution.</li></ol><p><br></p>
We are looking for a skilled Collections Specialist to join our team in Irvine, California. In this Contract to permanent position, you will play a vital role in managing and resolving accounts receivable issues while ensuring the accuracy of billing and credit processes. The ideal candidate brings expertise in both commercial and consumer collections, along with proficiency in financial tools and software.<br><br>Responsibilities:<br>• Oversee and manage accounts receivable collections for both commercial and consumer accounts.<br>• Review and analyze aging reports to prioritize and address overdue accounts.<br>• Communicate effectively with clients to resolve outstanding balances and ensure timely payments.<br>• Implement and maintain efficient credit and collection processes to meet organizational goals.<br>• Collaborate with internal teams to verify billing accuracy and resolve discrepancies.<br>• Utilize Microsoft Excel and Sage MAS 500 to track, report, and manage collection activities.<br>• Develop strategies to minimize overdue accounts and improve overall collection rates.<br>• Prepare regular reports on collection progress and account statuses for management.<br>• Ensure compliance with company policies and regulations in all collection activities.
We are looking for a dedicated Collections Specialist to join our team in Chicago, Illinois. In this role, you will focus on managing and resolving outstanding accounts while ensuring compliance with established policies and procedures. This is a Contract to permanent position, offering an excellent opportunity for growth in a fast-paced environment.<br><br>Responsibilities:<br>• Manage and oversee collection efforts for both commercial and consumer accounts.<br>• Communicate with clients to resolve outstanding balances and negotiate payment plans.<br>• Monitor and maintain accurate records of customer accounts and payment histories.<br>• Collaborate with internal teams to address billing discrepancies and ensure timely resolutions.<br>• Analyze account data to identify trends and implement effective collection strategies.<br>• Ensure compliance with company policies and legal regulations related to credit and collections.<br>• Prepare detailed reports on collection activities and account statuses for management review.<br>• Utilize industry-standard collection processes to achieve targets and reduce outstanding balances.<br>• Provide exceptional customer service while handling sensitive financial matters.
We are looking for an experienced Collections Specialist to join our team in Brooklyn Heights, Ohio. In this role, you will focus on managing and resolving outstanding accounts receivable while maintaining attentive relationships with business clients. This position offers an opportunity to handle complex collections as well as refine and optimize processes for greater efficiency.<br><br>Responsibilities:<br>• Manage and follow up on outstanding payments with business clients to ensure timely resolution.<br>• Handle challenging and intricate collections cases, employing effective negotiation strategies.<br>• Perform thorough cleanup of accounts receivable and collections records to streamline operations.<br>• Transition to softer collections efforts after addressing high-priority cases.<br>• Maintain accurate documentation and records of all collection activities.<br>• Utilize multiple systems to track and manage accounts and payments.<br>• Collaborate with internal departments to address billing discrepancies and resolve client concerns.<br>• Monitor aging accounts and develop strategies to minimize overdue balances.<br>• Provide regular updates and reports on collection progress to management.<br>• Ensure compliance with company policies and industry regulations during all collection activities.
We are looking for a dedicated AR/Collections Specialist to join our team in Palm Beach Gardens, Florida. This Contract to permanent position involves managing customer accounts, ensuring timely collection of overdue invoices, and minimizing credit risks while maintaining excellent relationships with internal and external stakeholders. The ideal candidate will bring strong problem-solving skills, attention to detail, and a commitment to achieving corporate goals.<br><br>Responsibilities:<br>• Monitor assigned customer accounts and follow up promptly on overdue invoices.<br>• Investigate and resolve customer disputes, queries, and complaints efficiently.<br>• Respond to inquiries from internal teams and external customers in a timely manner.<br>• Collaborate daily with Customer Service and Sales teams to address account-related issues.<br>• Develop and maintain positive relationships with key customers to facilitate smooth collections.<br>• Maintain accurate documentation of customer files and collection activities within designated tools.<br>• Identify potential credit risks and escalate uncollectable accounts to management.<br>• Review customer accounts daily to make informed decisions about releasing orders on hold.<br>• Monitor credit limits and payment terms, recommending adjustments as necessary.<br>• Support management with administrative tasks, ad-hoc reports, and process improvement initiatives.
We are looking for a detail-oriented Collections Specialist to join our team in Eagan, Minnesota. In this contract role, you will play a key part in managing financial transactions and ensuring accurate payment collections from both commercial and consumer accounts. Your expertise in credit and billing processes will contribute to maintaining strong relationships and financial stability.<br><br>Responsibilities:<br>• Oversee the collection of payments from commercial and consumer clients, ensuring timely and accurate processing.<br>• Implement effective strategies to manage overdue accounts and reduce outstanding balances.<br>• Analyze credit histories and payment trends to support informed decision-making.<br>• Collaborate with internal teams to resolve billing discrepancies and streamline collection processes.<br>• Maintain detailed records of payment activities and account statuses for reporting purposes.<br>• Communicate professionally with clients to address payment issues and negotiate resolutions.<br>• Ensure compliance with company policies and legal regulations throughout collection activities.<br>• Provide recommendations for improving collection methods and reducing operational inefficiencies.
<p>Are you detail-oriented and driven to resolve complex credit and collections challenges? Our team is seeking a Credit and Collections Specialist to support our accounts receivable function, play a key role in cash flow management, and deliver outstanding customer service.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Monitor accounts receivable to identify and follow up on overdue accounts.</li><li>Proactively contact customers regarding outstanding invoices via phone, email, and written communication.</li><li>Investigate and resolve billing disputes and payment discrepancies; provide necessary supporting documentation.</li><li>Negotiate payment arrangements and set up payment plans as appropriate.</li><li>Document and update customer payment statuses in accounting and collections systems.</li><li>Partner with sales, accounting, and customer service teams to resolve collection issues efficiently.</li><li>Prepare and distribute regular aging reports for management, highlighting high-risk accounts.</li><li>Review credit applications and assist with customer credit assessments.</li></ul><p><strong>Requirements:</strong></p><ul><li>Previous experience in collections or accounts receivable is required.</li><li>Proficiency in Microsoft Excel is a must; comfortable working with internal CRM or accounting systems.</li><li>Excellent communication skills — assertive yet customer-focused.</li><li>Strong negotiation, problem-solving, and documentation abilities.</li><li>Ability to collaborate cross-functionally and prioritize workload independently.</li></ul><p><strong>Preferred Skills:</strong></p><ul><li>Experience in credit and collections within a fast-paced, team environment.</li><li>Tech savvy with the capability to quickly learn and leverage new software tools.</li></ul><p>If you thrive when investigating accounts, negotiating outcomes, and communicating effectively with customers, we want to connect with you.</p><p>Ready to make an impact? Apply today and help us maintain strong financial performance while building positive client relationships.</p>
We are looking for a skilled Collections Specialist to join our team on a contract basis in Loma Linda, California. This position focuses on managing business-to-business (B2B) collections, ensuring timely payments, resolving discrepancies, and maintaining positive relationships with clients. The ideal candidate will bring expertise in commercial collections and a proactive approach to minimizing financial risk.<br><br>Responsibilities:<br>• Oversee assigned customer accounts and ensure timely collection of outstanding balances.<br>• Investigate and resolve payment discrepancies, disputes, and billing issues efficiently.<br>• Collaborate with internal teams such as Sales, Customer Service, and Billing to address account concerns and ensure accurate invoicing.<br>• Maintain detailed records of collection activities, communications, and payment arrangements.<br>• Generate and distribute aging reports and collection updates for management review.<br>• Recommend accounts for escalation, legal intervention, or write-offs when deemed necessary.<br>• Ensure adherence to company policies and relevant regulations during all collection processes.<br>• Provide support for month-end and year-end closing activities related to accounts receivable.
<p>This is an exciting 6-month remote assignment with a global leader in content and language solutions. The organization helps companies scale across markets and enable growth through cutting-edge technology and localization expertise.</p><p><br></p><p><strong>About the Role</strong></p><p>The Collections Agent will be responsible for managing a portfolio of customers, ensuring timely payment follow-up and effective debt recovery. The position involves working in a dynamic, international setting and collaborating closely with finance and operations teams.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Manage a portfolio of customers, including allocation of received payments, reconciliation (matching), and clearing.</li><li>Conduct automated follow-up and collection activities to reduce outstanding balances.</li><li>Prepare and send formal demand letters and escalate cases to legal recovery when necessary.</li><li>Collaborate with internal teams to resolve payment issues and maintain strong client relationships.</li></ul><p><strong>What’s Needed</strong></p><ul><li>Proven experience in collections or accounts receivable.</li><li>Strong organizational and communication skills.</li><li>Ability to work independently in a remote setting.</li><li>Familiarity with financial systems, strong Excel skills (assessment required), and collection tools is a plus.</li></ul><p><strong>Why This Opportunity?</strong></p><ul><li>Work with a globally recognized organization through a trusted partnership.</li><li>Enjoy the flexibility of a remote assignment.</li><li>Opportunity to contribute to a leading company in language and content solutions.</li></ul><p><br></p><p>If you feel this is could be a great fit for you, please reach out to Mary Christman or Gabrielle Maisonet at 518-462-1430! We look forward to connecting!</p>
We are looking for a skilled Collections Specialist to join our team in Clifton, New Jersey, on a Contract to permanent basis. In this role, you will be responsible for managing overdue accounts and ensuring timely payments from customers to support the financial health of the organization. This position is ideal for someone who is detail oriented, with strong communication skills and experience in commercial collections.<br><br>Responsibilities:<br>• Contact customers to collect payments on outstanding balances and resolve account discrepancies.<br>• Investigate customer information using credit bureau data, background checks, loan documents, and databases to locate individuals.<br>• Communicate effectively with customers via phone calls and emails to negotiate payment arrangements.<br>• Monitor and update account records to reflect payment status and customer interactions.<br>• Collaborate with internal teams to address billing issues and ensure accurate account management.<br>• Utilize Microsoft Excel to track collections progress and analyze account data.<br>• Maintain compliance with company policies and legal regulations during the collections process.<br>• Prepare regular reports detailing collection activities and account recovery performance.<br>• Provide exceptional customer service while handling sensitive financial matters.<br>• Recommend strategies to improve collection processes and reduce overdue accounts.
We are looking for an experienced Collections Specialist to join our team on a contract basis in Fort Wayne, Indiana. In this role, you will play a critical part in ensuring timely payments and resolving billing issues with professionalism and accuracy. This is an excellent opportunity to leverage your expertise in collections and contribute to a dynamic environment.<br><br>Responsibilities:<br>• Monitor and review payments received through virtual cards and address any discrepancies related to surcharge fees.<br>• Reach out to customers who attempt to make payments without including required fees, explaining the fee policies and resolving issues.<br>• Process invoices and submit them to appropriate portals with precision and attention to detail.<br>• Maintain accurate records of all communications and transactions to ensure compliance and accountability.<br>• Collaborate with team members to identify and implement improvements in collection processes.<br>• Contact customers to ensure overdue payments are resolved efficiently and professionally.<br>• Manage both commercial and consumer collections, adhering to company guidelines and standards.<br>• Provide clear and concise communication to clients regarding payment terms and conditions.<br>• Analyze and report on collection activities to provide insights into trends and opportunities for improvement.
We are looking for a skilled Collections Specialist to join our team in Boca Raton, Florida. In this role, you will handle high-volume business-to-business collections, ensuring prompt resolution of outstanding accounts. This is a Contract to permanent position, offering an excellent opportunity for long-term growth within the company.<br><br>Responsibilities:<br>• Manage a high volume of business-to-business collection calls, averaging 75+ contacts daily.<br>• Follow up on overdue accounts and negotiate payment arrangements to reduce outstanding balances.<br>• Collaborate with internal teams to resolve billing discrepancies and ensure accurate account reconciliation.<br>• Maintain detailed records of collection activities and payment agreements in company systems.<br>• Utilize effective communication strategies to build rapport with clients while addressing payment issues.<br>• Monitor aging reports to prioritize collection efforts and meet departmental goals.<br>• Prepare weekly and monthly reports to track collection progress and identify trends.<br>• Handle inquiries related to billing and payment terms, providing clear and thorough responses.<br>• Ensure compliance with company policies and relevant regulations during all collection activities.
We are looking for an organized and detail-oriented Collections Specialist to join our team in Phoenix, Arizona. This role involves managing customer orders, handling inquiries, and supporting various business processes to ensure seamless operations. The ideal candidate will excel in resolving discrepancies, maintaining strong relationships with stakeholders, and contributing to process improvements.<br><br>Responsibilities:<br>• Process customer orders from receipt to invoice, ensuring accurate entry into Sage 200.<br>• Verify electronic orders by cross-checking data in Sage against TrueCommerce to confirm pricing and quantities.<br>• Resolve discrepancies related to pricing or quantities to ensure order completion and accuracy.<br>• Release orders to the warehouse by reconciling data between Sage and the warehouse management system for consistency.<br>• Respond to customer inquiries regarding deliveries, returns, and product details in a timely manner.<br>• Collaborate with sales account managers to maintain clear communication and foster productive relationships.<br>• Assist with raising invoices and issuing credit notes to support the Deduction Analyst.<br>• Identify and implement process improvement opportunities within the Customer Service team.<br>• Address consumer complaints by logging data, resolving issues, or escalating concerns to the Quality team as needed.<br>• Perform additional duties aligned with the role’s responsibilities to maintain high standards.
<p>We are looking for a dedicated Collections Specialist to join our team in Boca Raton, Florida. In this Contract to Permanent position, you will play a vital role in managing customer accounts and ensuring timely payments to meet organizational collection goals. This opportunity is ideal for individuals who thrive in a fast-paced environment and have a strong background in commercial and consumer collections.</p><p><br></p><p>Responsibilities:</p><p>• Monitor assigned customer accounts to achieve monthly and yearly collection targets, focusing on payments overdue by 60 days or more.</p><p>• Document collection activities to streamline follow-up processes and provide necessary support to accounts receivable personnel.</p><p>• Deliver accurate and timely updates on aging reports for weekly and month-end results reporting.</p><p>• Communicate weekly credit hold updates to the Accounts Receivable Manager to ensure appropriate account adjustments.</p><p>• Identify problematic accounts and escalate them for external collection agency placement while keeping the sales team informed.</p><p>• Review and reconcile accounts for potential write-offs or third-party collection placements.</p><p>• Process incoming emails and resolve internal and external inquiries efficiently.</p><p>• Manage mid-size customer accounts, along with top accounts within the portfolio.</p><p>• Provide support for related duties and responsibilities as assigned.</p><p>• Ensure careful and timely handling of customer communications and inquiries.</p>
<p>We are looking for an experienced Collections Specialist to join our team in Alpharetta, Georgia. In this Contract to permanent position, you will be responsible for managing customer accounts, ensuring timely payments, and minimizing outstanding balances. This role requires a proactive individual with expertise in B2B collections and familiarity with large ERP systems.</p><p><br></p><p>Responsibilities:</p><p>• Manage a portfolio of customer accounts to ensure prompt collection of outstanding balances.</p><p>• Record and monitor collection activities within Oracle, maintaining accuracy and compliance.</p><p>• Investigate and resolve issues related to billing discrepancies, payment shortfalls, and disputes.</p><p>• Collaborate with internal teams, including Sales, Customer Service, and Accounting, to address customer concerns.</p><p>• Prepare aging reports, analyze account trends, and deliver updates to management on collection progress.</p><p>• Recommend appropriate actions for accounts requiring escalation, write-offs, or legal intervention.</p><p>• Maintain strong customer relationships while enforcing company payment policies and terms.</p>
<p>Tammy Power, Recruiting Manager with Robert Half is looking for a skilled Credit & Collections Specialist to join a reputable organization in Bakersfield, California. This dynamic role combines credit assessment with accounts receivable management, offering an excellent opportunity for individuals who excel at analyzing financial data and fostering positive customer relationships. If you have a passion for balancing financial risk and maintaining healthy account portfolios, this position is ideal for you.</p><p><br></p><p>For immediate and confidential consideration, contact Tammy Power via LinkedIn</p><p><br></p><p>Responsibilities:</p><p>• Conduct thorough reviews of customer credit profiles, analyzing financial statements and assessing risk levels.</p><p>• Oversee assigned accounts receivable portfolios, ensuring timely collections and resolution of outstanding balances.</p><p>• Monitor aging reports to identify patterns and recommend adjustments to credit limits as necessary.</p><p>• Collaborate with internal teams and external customers to address account discrepancies and maintain accurate records.</p><p>• Drive process improvements within the department, contributing to enhanced reporting and analytics initiatives.</p><p>• Provide attentive and detail-oriented customer service while addressing inquiries related to credit and collections.</p><p>• Ensure compliance with company policies and procedures when evaluating and approving credit.</p><p>• Support the development and implementation of strategies to optimize accounts receivable performance.</p>
We are looking for a dedicated Collections Specialist to join our team in Eden Prairie, Minnesota. This is a long-term contract opportunity ideal for someone who excels in managing accounts receivable and resolving payment discrepancies. The role involves working in a hybrid setting, combining in-office training with remote work flexibility.<br><br>Responsibilities:<br>• Manage a portfolio of approximately 1,000 accounts, ensuring timely follow-up and resolution of outstanding balances.<br>• Prioritize accounts using Excel aging reports and address disputes effectively to maintain customer satisfaction.<br>• Communicate with clients to obtain updated purchase orders and resolve service-related discrepancies.<br>• Collaborate with internal departments to address upstream issues affecting collections processes.<br>• Utilize SAP and other tools to track and manage collection activities efficiently.<br>• Achieve productivity benchmarks by handling over 30 accounts daily, demonstrating exceptional organizational skills.<br>• Provide detailed reporting on account statuses and escalate unresolved issues as necessary.<br>• Assist in implementing workflows and strategies to improve collection efficiency.<br>• Offer training and support to team members to enhance overall department performance.<br>• Ensure compliance with company policies and procedures throughout the collections process.
<p>We are seeking a detail-oriented <strong>Accounts Receivable Specialist</strong> to join our team and support both <strong>Collections</strong> and <strong>Cash Application</strong> functions. This role is ideal for someone who thrives in a fast-paced environment, communicates effectively, and enjoys problem-solving to keep customer accounts accurate and up to date.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Collections</strong></p><ul><li>Manage an assigned portfolio of customer accounts and follow up on past-due invoices via phone and email.</li><li>Maintain detailed notes documenting all collection activities.</li><li>Respond to customer inquiries and take proactive measures to keep accounts current.</li><li>File, scan, and email invoices as needed.</li><li>Assist with additional collection-related duties as assigned.</li></ul><p><strong>Cash Application</strong></p><ul><li>Accurately post and record cash receipts from checks, ACH, wire transfers, and credit card transactions.</li><li>Reconcile daily cash receipts and deposit reports against bank or lockbox records.</li><li>Apply payments to the correct customer accounts and open invoices.</li><li>Research and resolve unapplied or unidentified payments quickly and accurately.</li><li>Identify and correct discrepancies such as overpayments, underpayments, and misapplied funds.</li></ul><p><br></p>
<p>Robert Half is looking for a Collections Specialist! In the Collections role you will be responsible for calling members on delinquent accounts and assisting them in restoring good standing status with the institution. If you combine dynamic communication skills with a positive attitude and a professional demeanor, then you may thrive in this position. This is a contract employment opportunity. Call today!</p><p> </p><p>Your responsibilities in this role:</p><p>- Handle inbound and outbound collections calls</p><p>- Lead all billing and reporting activities according to deadlines</p><p>- Handle all vendor inquiries</p><p>- Maintain and update customer files to ensure data integrity</p><p>- Call on all past due amounts and record all results in the system</p><p>- Record all customer payments to the correct reports</p><p> </p><p>*Please note that all candidates are required to provide 2 recent supervisor or manager references in order to be considered for employment.</p><p> </p><p>Please submit your resume and call 651-293-3973 for review and consideration. </p>
We are looking for a motivated Collections Specialist to join our team in Framingham, Massachusetts. This role involves engaging with customers to drive sales, resolve inquiries, and support marketing initiatives. The ideal candidate is proactive, organized, and skilled in customer communication and problem-solving.<br><br>Responsibilities:<br>• Conduct daily outbound calls to customers to secure orders, with call volumes ranging from 30 to 40+ calls per day, supporting weekly, quarterly, and annual sales objectives.<br>• Utilize product knowledge and sales expertise to upsell items, promote special offers, suggest alternatives for unavailable products, and address customer concerns effectively.<br>• Provide assistance to customers by resolving product-related inquiries, confirming orders, and coordinating with warehouse and purchasing teams to address delivery issues or special requests.<br>• Support the outside sales team by managing follow-up tasks, coordinating samples, and preparing marketing materials.<br>• Organize and ship product samples to both current and prospective customers, ensuring timely delivery.<br>• Submit sample requests to suppliers and facilitate receipt and organization in coordination with the warehouse team.<br>• Oversee the creation, updates, and distribution of marketing materials for the Retail Department using tools like Microsoft Publisher.<br>• Respond promptly to customer requests for product information, ensuring satisfaction.<br>• Assist in the planning and execution of trade shows, customer presentations, and new product or supplier rollouts.<br>• Occasionally visit local accounts to provide sampling and merchandising support and deliver products during emergencies.
We are looking for a detail-oriented Collections Specialist to join our team in Brooklyn Center, Minnesota. In this Contract-to-permanent position, you will play a key role in managing accounts receivable, ensuring payments are processed accurately, and investigating discrepancies in unpaid accounts. This is an excellent opportunity to contribute to a dynamic team while growing your expertise in collections and financial services.<br><br>Responsibilities:<br>• Handle the collection process for outstanding accounts, ensuring timely resolution and payment.<br>• Verify and post received payments and adjustments accurately into the system.<br>• Investigate and analyze missing or incomplete information related to unpaid accounts.<br>• Communicate professionally with clients to address payment-related inquiries and resolve disputes.<br>• Utilize accounting software systems and CRM tools to track and manage account information.<br>• Process billing and claims administration tasks with precision and efficiency.<br>• Answer inbound calls to assist customers with account-related concerns.<br>• Ensure compliance with company policies and procedures in all collection activities.<br>• Generate reports on account statuses and provide insights to the management team.<br>• Collaborate with team members to improve collection strategies and processes.
We are looking for a skilled Collections Specialist to join our team on a contract basis in Hartland, Wisconsin. This position offers an exciting opportunity to contribute to the organization by managing accounts receivable and ensuring efficient collections processes. The role requires someone detail-oriented and proactive, capable of delivering results in a fast-paced environment.<br><br>Responsibilities:<br>• Oversee customer accounts and actively follow up on overdue balances to ensure timely collections.<br>• Reconcile open receivables across multiple systems, ensuring accuracy in financial records.<br>• Validate and clean historical data to maintain integrity during system transitions.<br>• Analyze and track accounts receivable using Excel to monitor payment statuses and trends.<br>• Collaborate with internal teams to address billing discrepancies and resolve missing documentation.<br>• Implement process improvements to optimize collection workflows and enhance reporting capabilities.<br>• Utilize expertise in Service Titan or similar accounting systems to streamline operations.<br>• Develop and maintain aging reports to track outstanding balances and payment progress.<br>• Ensure compliance with company policies and procedures during all collection activities.
