Senior Collections Specialist
We are looking for a Senior Collections Specialist to join our team on a contract basis in Minneapolis, Minnesota. This role is focused exclusively on business-to-business collections, managing a significant portfolio of accounts and driving efforts to minimize aging while maximizing recovery of past-due amounts. The position offers an opportunity to work independently while contributing to the onboarding of a new team member and ensuring seamless operations during the transition.<br><br>Responsibilities:<br>• Manage a portfolio of 2,500–3,000 active accounts, focusing on reducing aging and collecting past-due accounts receivable.<br>• Analyze accounts receivable aging reports to identify priority accounts and implement effective collection strategies.<br>• Communicate directly with customers to resolve outstanding balances and maintain positive relationships.<br>• Collaborate with the team to ensure smooth onboarding and cross-training of a new team member.<br>• Utilize Dynamics AX (2012 version) to manage collections processes and track account activity.<br>• Employ Salesforce to address customer issues and document resolutions.<br>• Maintain accurate records and reports using basic Excel skills to support collection efforts.<br>• Ensure compliance with company policies and procedures throughout the collections process.<br>• Coordinate with other team members to streamline cash applications and portal management tasks.<br>• Develop strategies to optimize collections and achieve departmental goals.
• Proven experience in commercial collections, including managing high-volume portfolios.<br>• Proficiency in Dynamics AX (2012 version) for collections-related tasks.<br>• Familiarity with Salesforce for issue resolution and customer management.<br>• Strong organizational skills with the ability to prioritize tasks effectively.<br>• Basic Excel skills for reporting and data analysis.<br>• Clear and detail-oriented communication abilities, both written and verbal.<br>• Knowledge of billing and collection processes.<br>• Ability to work independently while contributing to team objectives.
<p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p>
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<p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p>
<p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.</p>
- Minneapolis, MN
- onsite
- Temporary
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23.75 - 27.50 USD / Hourly
- We are looking for a Senior Collections Specialist to join our team on a contract basis in Minneapolis, Minnesota. This role is focused exclusively on business-to-business collections, managing a significant portfolio of accounts and driving efforts to minimize aging while maximizing recovery of past-due amounts. The position offers an opportunity to work independently while contributing to the onboarding of a new team member and ensuring seamless operations during the transition.<br><br>Responsibilities:<br>• Manage a portfolio of 2,500–3,000 active accounts, focusing on reducing aging and collecting past-due accounts receivable.<br>• Analyze accounts receivable aging reports to identify priority accounts and implement effective collection strategies.<br>• Communicate directly with customers to resolve outstanding balances and maintain positive relationships.<br>• Collaborate with the team to ensure smooth onboarding and cross-training of a new team member.<br>• Utilize Dynamics AX (2012 version) to manage collections processes and track account activity.<br>• Employ Salesforce to address customer issues and document resolutions.<br>• Maintain accurate records and reports using basic Excel skills to support collection efforts.<br>• Ensure compliance with company policies and procedures throughout the collections process.<br>• Coordinate with other team members to streamline cash applications and portal management tasks.<br>• Develop strategies to optimize collections and achieve departmental goals.
- 2025-12-03T23:23:38Z