We are looking for a dedicated Collections Specialist to join our team on a contract basis. In this role, you will manage customer accounts to ensure timely payments while maintaining positive client relationships. This position offers an opportunity to contribute to the success of a leading wholesale distribution company in a detail-oriented and dynamic environment. Responsibilities:• Analyze accounts to identify overdue balances and initiate appropriate collection actions.• Communicate payment terms, account statuses, and repayment options clearly and courteously to customers.• Accurately document customer interactions and payment agreements in company systems.• Address and resolve customer inquiries and disputes regarding account balances in a timely manner.• Work closely with internal teams to resolve account discrepancies and escalate complex issues as needed.• Meet and exceed individual collection targets while adhering to company policies and procedures.• Follow up on payment commitments to ensure compliance and monitor accounts for further actions if required.• Foster strong relationships with customers to encourage timely payments while maintaining goodwill.• Stay informed about applicable legal regulations and company guidelines related to collections practices.

• Proven experience in commercial and consumer collections. • Strong understanding of credit and collection processes. • Proficiency in billing and collections management. • Advanced skills in Microsoft Excel, including pivot tables. • Excellent communication and negotiation abilities. • Ability to resolve disputes and handle challenging conversations professionally. • Detail-oriented with strong organizational skills. • Knowledge of relevant legal regulations and best practices in collections.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.

Bloomington, MN
onsite
Temporary
28.50 - 33.00 USD / Hourly
We are looking for a dedicated Collections Specialist to join our team on a contract basis. In this role, you will manage customer accounts to ensure timely payments while maintaining positive client relationships. This position offers an opportunity to contribute to the success of a leading wholesale distribution company in a detail-oriented and dynamic environment. Responsibilities:• Analyze accounts to identify overdue balances and initiate appropriate collection actions.• Communicate payment terms, account statuses, and repayment options clearly and courteously to customers.• Accurately document customer interactions and payment agreements in company systems.• Address and resolve customer inquiries and disputes regarding account balances in a timely manner.• Work closely with internal teams to resolve account discrepancies and escalate complex issues as needed.• Meet and exceed individual collection targets while adhering to company policies and procedures.• Follow up on payment commitments to ensure compliance and monitor accounts for further actions if required.• Foster strong relationships with customers to encourage timely payments while maintaining goodwill.• Stay informed about applicable legal regulations and company guidelines related to collections practices.
2025-11-25T19:33:35Z