<p>Our client, a reputable and fast-growing <strong>commercial construction company</strong>, is seeking a <strong>Collections Specialist</strong> who understands the unique challenges of construction billing, lien releases, progress payments, and project-based invoicing. This role is ideal for someone who enjoys digging into account histories, resolving discrepancies, and working closely with project managers to ensure accurate and timely receivables.</p><p>As part of the accounting team, you’ll manage a busy portfolio of customer accounts, many tied to multi-phase construction projects. The right candidate will be comfortable navigating retention rules, change orders, and contract billing schedules while maintaining excellent relationships with general contractors, subcontractors, and clients.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Conduct proactive outreach (phone & email) to resolve outstanding balances, including progress payments and retention amounts</li><li>Review construction contracts, billing schedules, and job cost reports for accuracy</li><li>Work with project managers to verify completed work, change orders, and approved pay applications</li><li>Prepare lien release documentation, conditional/unconditional waivers, and required compliance paperwork</li><li>Investigate disputed charges, reconcile statements, and process billing corrections</li><li>Monitor AR aging and generate weekly reports showing at-risk accounts</li><li>Maintain detailed notes, escalation logs, and customer communication history</li><li>Collaborate with the Controller to improve collection strategies and cash flow forecasting</li></ul>

<ul><li>3+ years of collections or AR experience, <strong>construction industry required</strong></li><li>Strong understanding of retention, lien releases, and contract billing</li><li>Intermediate Excel skills (sorting, pivot tables, VLOOKUPs)</li><li>Excellent communication and negotiation abilities</li><li>Highly organized with strong follow-through</li></ul><p><br></p>

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