<p>Robert Half has partnered with a thriving manufacturing company on their search for an experienced Credit & Collections Specialist. The responsibilities for this role will consist of: evaluating credit applications, monitoring customer credit limits, collecting outstanding payments, resolving billing issues, assisting with charge backs, updating credit profiles, collaborating with sales and management on credit decisions and terms, analyze customer accounts, recommending accounts for third-party collections, arranging debt payoffs, and ensuring compliance with policies and applicable credit/collections laws and regulations. Ultimately, this Credit & Collections Specialist will process payments and refunds, update account records, and provide assistance where collection efforts are needed.</p><p><br></p><p>Primary Duties</p><p>· Create and maintain credit history records</p><p>· Set up new client accounts</p><p>· Document daily collection activity</p><p>· Complete collection effort calls</p><p>· Reviewing and approving credit holds</p><p>· Generate legal collections documents</p><p>· Spreadsheet Maintenance</p><p>· Perform payment reconciliations</p><p>· Assist customer service department</p><p>· Develop and schedule payment plans</p>
<p>We are looking for an experienced Credit & Collections Manager to oversee accounts receivable operations and drive efficient management of collections activities. This long-term remote contract position and offers an opportunity to work closely with financial systems and processes to ensure timely cash flow and accurate financial reporting.</p><p><br></p><p>Responsibilities:</p><p>• Manage the accounts receivable inbox and ensure timely responses to inquiries.</p><p>• Oversee B2B collections activities to maintain positive client relationships and achieve payment targets.</p><p>• Utilize accounting software systems and CRM tools to track and manage credit and collections processes.</p><p>• Monitor cash activity and ensure accurate cash applications to accounts.</p><p>• Handle billing functions and resolve discrepancies to ensure proper invoicing.</p><p>• Collaborate with internal teams to maintain up-to-date records in financial systems.</p><p>• Provide regular reports on collections performance and accounts receivable status.</p><p>• Identify and implement process improvements to enhance efficiency and accuracy in collections.</p><p>• Ensure compliance with company policies and financial regulations in all credit and collections activities.</p>
<p><strong><u>Credit & Collections Analyst</u></strong></p><p><em>Direct-Hire / Permanent position</em></p><p>Robert Half contact: <u>Drew.Schroll@RobertHalf com. </u></p><p><br></p><p>*Fully onsite / 5 days per week in office*</p><p><br></p><p><strong>Position Overview:</strong></p><p>Robert Half is currently seeking a talented <strong>Credit & Collections Analyst</strong> to join a growing manufacturing company. This exciting opportunity is ideal for candidates with strong analytical skills, attention to detail, and the ability to thrive in a dynamic environment. If you're passionate about managing credit risk, improving cash flow, and optimizing collections processes in a fast-paced industry, we want to hear from you!</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Credit Analysis:</strong> Evaluate the creditworthiness of customers by reviewing financial statements, payment history, and ensuring compliance with credit policies.</li><li><strong>Collections:</strong> Facilitate timely collections of outstanding invoices while maintaining positive client relationships.</li><li><strong>Dispute Resolution:</strong> Identify billing discrepancies, resolve disputes effectively, and ensure resolution aligns with company policies.</li><li><strong>Reporting:</strong> Prepare reports on accounts receivable, aging analysis, and collection activity for management review.</li><li><strong>Collaboration:</strong> Work closely with cross-functional teams, including sales and finance, to streamline processes and enhance operational efficiency.</li></ul><p><strong>Qualifications:</strong></p><ul><li>Bachelor’s degree in Finance, Accounting, Business Administration, or a related field is preferred.</li><li>3+ years of experience in credit and collections, accounts receivable, or a similar role.</li><li>Proficiency in ERP systems and Microsoft Excel.</li><li>Strong analytical, negotiation, and communication skills.</li><li>Familiarity with manufacturing industry practices is a plus!</li></ul><p><strong>What We Offer:</strong></p><p>TOP NOTCH BENEFITS!! Medical, Dental, Vision, Retirement plan contribution, paid time off, and other great office perks!</p><p><br></p><p><strong>Apply Today:</strong></p><p>You can apply to this posting directly or email your resume to Drew.Schroll@RobertHalf com. **All inquiries will remain confidential**</p><p><br></p>
We are looking for an experienced Sr. Credit and Collections detail oriented to oversee and lead financial operations and ensure efficiency in credit management and collections processes. This long-term contract position requires a proactive leader capable of handling complex workflows and maintaining high-quality standards. Based north of Boston, this role offers a unique opportunity to contribute to a dynamic and fast-paced environment. <br> Responsibilities: • Manage and optimize day-to-day credit and collections operations, ensuring timely and accurate processes. • Oversee the collection of receivables for approximately 350 clients, totaling $30 million. • Utilize Great Plains accounting software to process and track collections efficiently. • Support billing operations and Salesforce integration to streamline backend processes. • Provide hands-on support to team members to enhance department productivity. • Maintain effective communication with clients to resolve disputes and ensure prompt payments. • Collaborate with leadership on strategic initiatives to improve collections processes and reporting. • Ensure compliance with company policies and financial regulations while achieving bottom-line results.
We are looking for a skilled Credit and Collections Specialist to join our team on a contract basis in San Antonio, Texas. In this role, you will manage credit and collections processes, ensuring timely payments, reducing risks of bad debt, and maintaining excellent relationships with customers. This position is essential for reconciling accounts receivable, processing payments accurately, and supporting financial goals.<br><br>Responsibilities:<br>• Assess customer creditworthiness and approve sales orders based on financial analysis.<br>• Monitor and follow up on overdue accounts to ensure timely collections.<br>• Prepare and review monthly cash forecasts in collaboration with management.<br>• Generate and issue credit memos, refunds, and adjustments to maintain accurate account records.<br>• Support the Customer Service team by addressing inquiries related to credit and collections.<br>• Provide customers with requested invoices and assist with claim administration.<br>• Evaluate challenging accounts and work with management to develop resolution strategies.<br>• Reconcile accounts receivable balances and ensure accurate billing processes.<br>• Utilize accounting software and tools, including Oracle and advanced Excel functions, to manage financial data.<br>• Maintain clear communication with the Reporting Manager regarding daily activities and progress.
<p>We are looking for an experienced Credit/Collections Supervisor/Manager to lead and oversee credit and collections operations in Hampden, Maine. In this role, you will be responsible for managing credit policies, mitigating risk, and ensuring efficient collections processes while fostering a strong customer-focused culture. This position requires excellent leadership skills, a deep understanding of credit management, and a commitment to compliance with industry regulations.</p><p><br></p><p>Responsibilities:</p><p>• Develop and enforce credit policies and procedures tailored to customer risk profiles.</p><p>• Evaluate and approve new customer credit applications, establishing appropriate credit limits and terms.</p><p>• Monitor customer accounts for risk indicators, adjusting credit limits to mitigate potential issues.</p><p>• Supervise daily collections activities, including proactive payment reminders and managing delinquent accounts.</p><p>• Coordinate with legal counsel and executive teams to address escalated accounts and implement payment solutions.</p><p>• Analyze accounts receivable aging reports, providing updates to senior management and recommending process improvements.</p><p>• Ensure compliance with regulatory standards while filing small claims and managing court schedules as needed.</p><p>• Lead and train credit and collections staff, setting performance goals and fostering a collaborative, customer-focused environment.</p><p>• Communicate regularly with executive leadership, site managers, and legal teams to ensure alignment on credit and collections strategies.</p><p>• Travel to company sites to oversee credit and collections activities as required.</p>
<p>We are looking for an experienced Director of Credit/Collections to lead and optimize our global credit and collections strategy. Based in Westminster, Colorado, this role is pivotal in driving sustainable growth while mitigating financial risks in a hybrid software and hardware business environment. The ideal candidate will excel in team leadership, process improvement, and cross-functional collaboration to deliver exceptional results.</p><p><br></p><p>Benefits for the Director of Credit/Collections are excellent and include unlimited PTO, immediate healthcare coverage (including vision and dental), 401k with 4% company match, annual bonus potential, company stock/equity options, paid holidays, and more!</p><p><br></p><p>Responsibilities:</p><p>• Develop and execute a comprehensive global credit and collections strategy that aligns with business objectives and balances risk and growth.</p><p>• Drive process improvements and technological advancements across credit approvals, order-to-cash, and collections workflows to enhance efficiency and scalability.</p><p>• Lead and mentor a high-performing team, fostering accountability and delivering exceptional service to both internal and external stakeholders.</p><p>• Oversee credit risk assessments for both new and existing customers, incorporating financial health, contract structures, and industry trends.</p><p>• Manage collections activities to minimize outstanding receivables and bad debt, ensuring compliance with service-level agreements and business goals.</p><p>• Provide data-driven insights and reporting on receivables aging, credit risk, and bad debt trends to inform strategic decision-making.</p><p>• Ensure compliance with regulatory standards, internal controls, and audit requirements to maintain operational integrity.</p><p>• Collaborate with Sales, Finance, Legal, and Operations teams to support business growth and improve customer experiences.</p><p>• Supervise relationships with external vendors, including collection agencies and credit bureaus, to ensure effective management.</p><p>• Advocate for continuous improvement initiatives using methodologies like Six Sigma to refine processes and enhance team performance.</p>
We are looking for a skilled Collections Specialist to join our team on a contract basis in Saint Louis, Missouri. The ideal candidate will play a vital role in managing various collections processes, ensuring timely payments, and maintaining accurate financial records. This position requires strong attention to detail and excellent communication skills to handle both commercial and consumer accounts effectively.<br><br>Responsibilities:<br>• Manage and oversee the collections process for commercial and consumer accounts.<br>• Communicate with clients to resolve payment delays and negotiate payment arrangements.<br>• Post payments accurately and update financial records in the system.<br>• Utilize NetSuite to track collections activities and maintain account information.<br>• Ensure compliance with company policies and regulations during all collection activities.<br>• Collaborate with billing teams to identify discrepancies and reconcile accounts.<br>• Prepare detailed reports on collection status and outstanding balances.<br>• Work closely with credit teams to assess risk and recommend actions for delinquent accounts.<br>• Monitor aging accounts and follow up consistently to reduce outstanding balances.
<p>Our client is seeking a dedicated <strong>Collections Specialist </strong>to join their team in <strong>Berkeley Heights, NJ </strong>for a hybrid opportunity<strong>.</strong> In this Contract-to-permanent position, you will play a key role in ensuring timely and accurate collection processes for both commercial and consumer accounts. This opportunity is ideal for professionals with expertise in credit and collections who thrive in a fast-paced environment.</p><p><br></p><p><strong>Collections Specialist Responsibilities:</strong></p><p>• Manage collection activities for commercial and consumer accounts, ensuring timely payments and resolving outstanding balances.</p><p>• Communicate effectively with clients to negotiate payment plans and address account discrepancies.</p><p>• Utilize credit and collection processes to maintain accurate financial records and minimize overdue accounts.</p><p>• Analyze customer billing and payment histories to identify potential risks and develop strategies for resolution.</p><p>• Maintain detailed documentation of collection efforts and interactions with clients.</p><p>• Collaborate with internal teams to streamline billing and collection processes.</p><p>• Prepare detailed reports on account statuses and collection progress using Microsoft Excel.</p><p>• Apply advanced Excel formulas to analyze financial data and generate insights.</p><p><br></p>
We are looking for a dedicated Collections Specialist to join our team in Chicago, Illinois. In this role, you will focus on managing and resolving outstanding accounts while ensuring compliance with established policies and procedures. This is a Contract to permanent position, offering an excellent opportunity for growth in a fast-paced environment.<br><br>Responsibilities:<br>• Manage and oversee collection efforts for both commercial and consumer accounts.<br>• Communicate with clients to resolve outstanding balances and negotiate payment plans.<br>• Monitor and maintain accurate records of customer accounts and payment histories.<br>• Collaborate with internal teams to address billing discrepancies and ensure timely resolutions.<br>• Analyze account data to identify trends and implement effective collection strategies.<br>• Ensure compliance with company policies and legal regulations related to credit and collections.<br>• Prepare detailed reports on collection activities and account statuses for management review.<br>• Utilize industry-standard collection processes to achieve targets and reduce outstanding balances.<br>• Provide exceptional customer service while handling sensitive financial matters.
<p>We are seeking a proactive and detail-oriented Collections Specialist. This role is responsible for managing the collection of outstanding accounts receivable, maintaining positive customer relationships, and ensuring timely resolution of payment issues. The ideal candidate will have strong communication skills, a customer-focused mindset, and a solid understanding of credit and collections processes.</p><p><br></p><p>Key Responsibilities: </p><ul><li>Monitor and manage assigned customer accounts to ensure timely payment</li><li>Contact customers via phone, email, and mail to follow up on past-due invoices</li><li>Investigate and resolve payment discrepancies and disputes</li><li>Maintain accurate records of collection activities and customer communications</li><li>Collaborate with internal departments to resolve billing issues</li><li>Recommend accounts for escalation, credit hold, or third-party collections when necessary</li><li>Prepare aging reports and provide updates to management on collection status</li><li>Assist with month-end closing and reporting of AR balances</li><li>Ensure compliance with company policies and applicable regulations</li><li>Support audits by providing documentation related to collections and AR</li></ul><p><br></p>
We are looking for a skilled and dedicated Collections Specialist to join our team in Alpharetta, Georgia. In this position, you will be responsible for managing customer accounts, ensuring timely payments, and resolving billing issues. If you thrive in a fast-paced environment and excel in B2B collections, we invite you to apply.<br><br>Responsibilities:<br>• Oversee a portfolio of customer accounts, ensuring the efficient collection of outstanding balances.<br>• Record and manage collection activities using Oracle with precision and compliance to company policies.<br>• Investigate and address discrepancies in payments, billing errors, and short payments to achieve resolution.<br>• Work collaboratively with Sales, Customer Service, and Accounting teams to resolve disputes and maintain customer satisfaction.<br>• Prepare and analyze aging reports, identifying trends and sharing updates with management regarding collection progress.<br>• Recommend appropriate actions for delinquent accounts, including escalation, write-offs, or legal measures.<br>• Build and maintain positive relationships with customers while enforcing payment terms and policies.
<p>We are looking for a skilled Collections Specialist to join our team in Henrico, Virginia. This Contract-to-permanent position offers an opportunity to work in a fast-paced and detail-oriented services environment, focusing on recovering past due real estate and property tax payments. Ideal candidates will bring expertise in collections processes and call center operations to manage high-volume interactions effectively. This opportunity offers hybrid options! </p><p><br></p><p>Responsibilities:</p><p>• Handle the collection of overdue real estate and property tax payments with professionalism and efficiency.</p><p>• Communicate with clients via phone, email, and other channels to resolve outstanding balances.</p><p>• Manage high-volume call center operations while maintaining exceptional customer service standards.</p><p>• Utilize established credit and collection procedures to negotiate payment plans and settlements.</p><p>• Track and document all interactions and transactions accurately in the system.</p><p>• Collaborate with internal teams to address disputes and ensure timely resolution.</p><p>• Identify and escalate complex cases to appropriate departments for further action.</p><p>• Monitor account statuses and provide regular updates to management.</p><p>• Maintain compliance with legal regulations and company policies during all collection activities.</p>
• Build and maintain strong relationships with key customers throughout the Accounts Receivable process.<br>• Engage with our valued customers via outbound phone calls and email to collect on payments owed.<br>• Perform account reconciliations as needed to ensure accounting records are aligned.<br>• Partners with our branch managers and regional managers to align on appropriate payment strategies for past due accounts<br>• Achieve accounts receivable KPI’s, including daily call volume, and accounts receivable percent over 60 days.<br>• Understands and communicates the account receivables policy.<br>• Effectively resolves issues in a positive, professional manner.<br>• Communicate effectively in a prompt courteous and customer-oriented manner<br>• Drive innovative solutions on past-due accounts where standard accounts receivable procedures have failed<br>• Analysis of any changes in payment patterns and recommend customers for credit evaluation.<br>• Refers uncollectable past due accounts to Credit Manager for review of possible collection or bade debt write off<br>• Ensures accurate customer files and customer billing information is up to date<br>• Responds to bankruptcy notices, returned checks, uncashed checks and bank credit card disputes<br>• Other duties as assigned.<br>Qualifications<br><br>• 2+ years of experience as a Credit Analyst, Accounts Receivable Specialist, or related field.<br>• You are detail-oriented, have a passion for customer service and strong interpersonal skills<br>• You want to be a great team player and possess the ability to collaborate and adapt in partnering with stakeholders across the business.<br>• You are self-motivated, goal-oriented, possess the ability to learn quickly and work effectively in a fast-paced work environment.<br>• Experience in handling a large volume, small dollar portfolio<br>• Excellent communication and interpersonal skills, including the ability to negotiate satisfactory business resolutions<br>• You are self-motivated, customer-centric, and highly organized.<br>• Experience reconciling AR accounts a plus.<br>• Experience training, mentoring other team members a plus.<br>• Ability to handle confidential or sensitive information with discretion<br>• Microsoft office: Excel and Word<br>• Experience with Davisware Global Edge is a plus<br>• Must pass a pre-employment drug screen and criminal background check
We are looking for a dedicated Collections Specialist to join our team in Portland, Maine. In this long-term contract role, you will play a key part in managing and improving our credit and collections processes, ensuring timely payments and maintaining strong relationships with clients. This position offers an excellent opportunity to contribute to a dynamic legal industry environment.<br><br>Responsibilities:<br>• Oversee and execute commercial and consumer collections activities to ensure timely resolution of outstanding balances.<br>• Manage credit and collections processes, including reviewing accounts and analyzing payment histories.<br>• Collaborate with clients and internal teams to address billing concerns and develop payment solutions.<br>• Maintain accurate records of collection activities and update account statuses in the system.<br>• Monitor delinquent accounts and implement strategies to reduce overdue balances.<br>• Communicate effectively with customers to resolve disputes and clarify payment terms.<br>• Ensure compliance with legal and regulatory requirements in all collection efforts.<br>• Prepare detailed reports on collections performance and provide recommendations for process improvements.<br>• Support billing collection operations by identifying and addressing discrepancies.<br>• Assist in developing policies and procedures to streamline collection workflows.
<p>We are looking for a skilled Collections Specialist to join our team in West Palm Beach, Florida. In this role, you will manage outstanding receivables and ensure timely payments by fostering effective communication with clients. This is a key opportunity to contribute to our financial operations and help streamline collections processes.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the collection of outstanding accounts receivable to reduce aged receivables.</p><p>• Communicate professionally with clients to resolve payment delays and disputes.</p><p>• Maintain accurate and up-to-date records of collection activities and client interactions.</p><p>• Post cash receipts and reconcile accounts to ensure proper allocation of payments.</p><p>• Follow up persistently with customers to ensure timely resolution of outstanding balances.</p><p>• Collaborate with internal teams to address and resolve billing discrepancies.</p><p>• Analyze account history and payment patterns to recommend appropriate collection strategies.</p><p>• Ensure compliance with company policies and applicable regulations during the collections process.</p><p>• Provide regular updates and reports on collection progress to management.</p>
<p>We are looking for an experienced Lead Credit Analyst to join a strong accounting team in Bowling Green, Ohio. This role is integral to managing credit and collections processes, ensuring financial accuracy, and supporting customer relationships. The successful candidate will bring strong analytical skills, leadership potential, and a commitment to optimizing accounts receivable functions.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the cash application process across multiple entities, ensuring precision and timely execution.</p><p>• Analyze creditworthiness of new and existing customers to establish appropriate credit limits.</p><p>• Manage credit holds and releases to maintain a balance between risk mitigation and customer satisfaction.</p><p>• Conduct thorough account reconciliations and prepare detailed accounts receivable reports.</p><p>• Lead efforts to collect overdue accounts, collaborating with customers and internal teams to resolve disputes.</p><p>• Support month-end and year-end close activities related to accounts receivable and credit.</p><p>• Serve as the backup for the Credit Manager, stepping into leadership responsibilities when necessary.</p><p>• Identify and recommend process improvements to enhance the efficiency of credit and collections operations.</p><p>• Partner with cross-functional teams to align financial goals with operational needs.</p>
<p>We are looking for a detail-oriented Credit Specialist to join our client in Concord, California. In this Contract-to-Permanent position, you will oversee essential credit and collections activities, ensuring compliance with company policies and maintaining strong relationships with both internal teams and external partners. This role will provide the opportunity to work closely with branch managers, manage receivables, and maintain customer portfolios.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Monitor and track all accounts receivable to ensure timely payments.</p><p>• Evaluate and approve new customer accounts in collaboration with branch managers.</p><p>• Address and resolve issues with delinquent accounts across multiple branch locations.</p><p>• Maintain accurate and up-to-date customer portfolio information.</p><p>• Process customer refunds in compliance with company policies.</p><p>• Write off bad debts and service charges with approval from management.</p><p>• Send regular account statements to customers as part of the collection process.</p><p>• Prepare and file preliens when necessary to secure payments.</p><p>• Review and analyze aging reports to identify and address outstanding balances.</p><p><br></p><p><br></p>
<p>Our client is looking for a dedicated Collections Specialist to join their team in Humble, Texas. This is a contract to permanent position, offering an excellent opportunity to grow your career in a collaborative and fast-paced environment. The role involves managing customer accounts, ensuring timely payments, and maintaining accurate records to support financial operations.</p><p><br></p><p>Responsibilities:</p><p>• Monitor and send out account statements for customers with balances 1-30 days past due.</p><p>• Conduct collection calls to address overdue payments and maintain clear communication with customers.</p><p>• Update and maintain customer information in the portal to ensure accuracy and accessibility.</p><p>• Work closely with the finance team to resolve payment discrepancies and manage account reconciliations.</p><p>• Maintain detailed documentation of collection activities and payment arrangements.</p><p>• Ensure compliance with company policies and procedures during all collection activities.</p><p>• Provide timely and detail-oriented responses to customer inquiries regarding their accounts.</p><p>• Assist in identifying trends in overdue accounts and recommend strategies for improving collection processes.</p>
We are looking for a meticulous Credit Clerk to join our team in Indianapolis, Indiana. This Contract-to-Permanent position offers an excellent opportunity to play a key role in managing customer accounts and ensuring accurate financial transactions. The ideal candidate will bring strong organizational skills and a customer-focused approach to support our credit and collections functions.<br><br>Responsibilities:<br>• Create and input new customer accounts into the system, ensuring accuracy and adherence to established protocols.<br>• Update existing customer account information in line with company policies and procedures.<br>• Address customer inquiries related to account balances and transactions, providing documentation and resolving issues promptly.<br>• Collaborate with internal teams to resolve customer account discrepancies and invoicing concerns.<br>• Process customer payments in compliance with company guidelines.<br>• Verify and maintain customer Certificates of Insurance as required.<br>• Conduct research on account activity, proposing corrections and adjustments to maintain accuracy.<br>• Review and validate bank and trade references to support credit decisions.<br>• Deliver precise and timely service to customers, fostering a positive company image.<br>• Assist in targeted collection campaigns and compile data for reports as directed by management.
<p>We are looking for a skilled Collections Specialist to join our team on a Part-time, Contract basis. In this role, you will focus on managing commercial and consumer collections, ensuring timely payments, and maintaining strong customer relationships. This position is located in Plymouth, Minnesota, but allows for Remote work after training. </p><p><br></p><p>Responsibilities:</p><p>• Oversee the collection of outstanding balances from commercial and consumer accounts.</p><p>• Communicate effectively with customers to resolve payment issues and negotiate payment plans.</p><p>• Analyze account histories to identify trends and address potential risks.</p><p>• Collaborate with internal teams to streamline billing and collection processes.</p><p>• Monitor and update account records to ensure accuracy and compliance.</p><p>• Create detailed reports on collection activities and account statuses.</p><p>• Handle disputes and escalate unresolved issues when necessary.</p><p>• Ensure compliance with industry regulations and company policies.</p><p>• Provide recommendations for improving collection strategies.</p><p>• Maintain attentive and courteous interactions with clients and team members.</p>
We are looking for an experienced Collections Specialist to join our team in DFW Airport, Texas. In this Contract-to-Permanent position, you will play a crucial role in managing and resolving both commercial and consumer accounts, ensuring timely payments and maintaining accurate records. This opportunity is ideal for professionals with a strong background in credit and billing collections.<br><br>Responsibilities:<br>• Handle commercial and consumer collection accounts, ensuring timely resolution of outstanding balances.<br>• Communicate effectively with clients to address billing discrepancies and negotiate payment terms.<br>• Monitor account activity and proactively identify overdue payments.<br>• Maintain detailed and accurate records of all collection activities.<br>• Collaborate with internal teams to verify account information and resolve disputes.<br>• Prepare and generate reports on collection performance and account statuses.<br>• Follow established protocols and compliance standards in all collection efforts.<br>• Develop strategies to improve recovery rates and reduce outstanding debt.<br>• Provide exceptional customer service while addressing payment concerns.<br>• Stay updated on industry best practices and regulations related to collections.
<p>We are looking for a skilled Collections Specialist to manage and improve business-to-business accounts receivable processes. This is a permanent position with standard Monday-Friday business hours. This role requires a proactive approach to handling complex and overdue accounts while ensuring smooth communication with clients. The ideal candidate will be dedicated to resolving outstanding balances efficiently and contributing to the overall financial health of the organization. The ideal candidate is someone with 2-3+ years of collections experience. </p><p><br></p><p>Responsibilities:</p><p>• Conduct thorough follow-ups on overdue accounts to ensure timely payment.</p><p>• Manage and resolve challenging or complex collections cases with persistence and professionalism.</p><p>• Maintain accurate records of collection activities and update account statuses regularly.</p><p>• Perform comprehensive clean-up of accounts receivable and collections data to streamline processes.</p><p>• Collaborate with clients to address billing discrepancies and negotiate payment arrangements.</p><p>• Transition from intensive collections efforts to softer approaches as accounts stabilize.</p><p>• Utilize multiple systems effectively to track and manage collection activities.</p><p>• Prepare detailed reports on collection performance and outstanding balances.</p><p>• Communicate effectively with internal teams regarding account statuses and customer concerns.</p><p><br></p><p>They do offer a full benefits package: medical/dental/vision, 401K, PTO, paid holidays, and a wonderful flexible team! </p>
We are looking for an Accounts Receivable Clerk to join our team in Charlotte, North Carolina. This is a Contract-to-Permanent position within the construction and contracting industry, offering an excellent opportunity to showcase your expertise in managing financial processes. The ideal candidate will demonstrate proficiency in credit management, collections, and billing operations while contributing to the company’s success.<br><br>Responsibilities:<br>• Process and oversee accounts receivable transactions, ensuring accuracy and compliance with company policies.<br>• Manage commercial collections activities to recover outstanding payments effectively.<br>• Apply cash receipts accurately to customer accounts and resolve any discrepancies.<br>• Collaborate with clients and internal teams to address billing inquiries and issues promptly.<br>• Conduct credit evaluations for new customers and maintain updated credit records.<br>• Generate detailed financial reports and provide insights on accounts receivable performance.<br>• Utilize SAP software to manage accounts receivable processes and maintain system data.<br>• Assist with month-end closing activities related to accounts receivable.<br>• Ensure compliance with financial regulations and company standards.<br>• Identify and implement process improvements to enhance efficiency in receivables management.
<p>• The Billing, Credit & Collections Specialist generates project invoice transactions and oversees assigned Accounts Receivable (A/R) Collections, ensuring the integrity and accuracy of A/R transactions</p><p>• Manage the processing of cash receipts daily; monitor client accounts regularly and identify and pursue delinquent accounts</p><p>• Research and resolve payment discrepancies, short pays, and customer disputes in a professional manner</p><p>• Enter invoices to supplier portals</p><p>• Collaborate with the sales, customer service, and finance teams to resolve billing issues</p><p>• This position interacts closely with the company’s Proposals & Contracts and Project Management teams, and has high visibility across the organization, driving company operations for billing and collections</p><p>• Independently lead the Collections function to ensure prompt and orderly collection of billed transactions; regularly engage within the Company (Finance, Project Managers, Business Development, etc.) and with external customers to elevate A/R Collections to an optimal level</p><p>• Tactfully & extensively communicate (phone and email) to critical and sizeable clients seeking payment on funds owed for work completed</p><p>• Prepare and issue monthly invoices for all billable projects and costs, including hourly, unit, and pass-through; guarantee timely and accurate tracking of customer contracts, change orders, and service invoices; meet departmental billing deadlines</p><p>• Prepare monthly client financial summaries and estimates, and report KPI type data on A/R, cash collections, and days sales outstanding (DSO) to the Senior Leadership Team within the Company</p><p>• Responsible for account reconciliation and analysis for balance sheet accounts including but not limited to cash and accounts receivable</p><p>• Research, review, obtain approval (as needed), and process credit memo requests, and support Project Management with customer billing inquiries; research unpaid or disputed amounts and engage Proposals & Contracts, Project Management, and Finance departments to lead resolution and correction of customer issues and billing errors</p><p>• Responsible for analyzing the creditworthiness of prospective and current customers and make recommendations for credit limit and payment terms.</p><p>• Examining credit history using credit agency tools (D& B) and evaluating potential risks</p><p>• Provide year-end support of auditor requirements, which may include research and reconciliation; perform additional assignments, as directed by Finance Manager</p><p>• Participate in efforts to achieve department and company goals</p><p>• Create and update suppliers</p><p>• Performs other duties as assigned</p><p>• Crosstrain within the accounting department</p><p><br></p>
