We are looking for a skilled Collections Specialist to manage and improve business-to-business accounts receivable processes. This is a permanent position with standard Monday-Friday business hours. This role requires a proactive approach to handling complex and overdue accounts while ensuring smooth communication with clients. The ideal candidate will be dedicated to resolving outstanding balances efficiently and contributing to the overall financial health of the organization. The ideal candidate is someone with 2-3+ years of collections experience. Responsibilities:• Conduct thorough follow-ups on overdue accounts to ensure timely payment.• Manage and resolve challenging or complex collections cases with persistence and professionalism.• Maintain accurate records of collection activities and update account statuses regularly.• Perform comprehensive clean-up of accounts receivable and collections data to streamline processes.• Collaborate with clients to address billing discrepancies and negotiate payment arrangements.• Transition from intensive collections efforts to softer approaches as accounts stabilize.• Utilize multiple systems effectively to track and manage collection activities.• Prepare detailed reports on collection performance and outstanding balances.• Communicate effectively with internal teams regarding account statuses and customer concerns. They do offer a full benefits package: medical/dental/vision, 401K, PTO, paid holidays, and a wonderful flexible team!

• Proven experience in commercial collections and accounts receivable management. • Strong knowledge of credit and collection processes. • Ability to handle complex or challenging collections cases with tact. • Proficiency in utilizing multiple systems for tracking and managing accounts. • Excellent communication and negotiation skills. • Detail-oriented with strong organizational abilities. • Ability to work independently and meet strict deadlines. • Familiarity with billing and payment reconciliation processes.

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Brooklyn Heights, OH
onsite
Permanent
48000.00 - 54000.00 USD / Yearly
We are looking for a skilled Collections Specialist to manage and improve business-to-business accounts receivable processes. This is a permanent position with standard Monday-Friday business hours. This role requires a proactive approach to handling complex and overdue accounts while ensuring smooth communication with clients. The ideal candidate will be dedicated to resolving outstanding balances efficiently and contributing to the overall financial health of the organization. The ideal candidate is someone with 2-3+ years of collections experience. Responsibilities:• Conduct thorough follow-ups on overdue accounts to ensure timely payment.• Manage and resolve challenging or complex collections cases with persistence and professionalism.• Maintain accurate records of collection activities and update account statuses regularly.• Perform comprehensive clean-up of accounts receivable and collections data to streamline processes.• Collaborate with clients to address billing discrepancies and negotiate payment arrangements.• Transition from intensive collections efforts to softer approaches as accounts stabilize.• Utilize multiple systems effectively to track and manage collection activities.• Prepare detailed reports on collection performance and outstanding balances.• Communicate effectively with internal teams regarding account statuses and customer concerns. They do offer a full benefits package: medical/dental/vision, 401K, PTO, paid holidays, and a wonderful flexible team!
2025-10-17T20:08:46Z