<p>Our client is looking for a medical billing specialist to join their team on a contract to hire basis. This is a hybrid role and will require in office days 3 times a week. CPC is a must have and great communication preferred. </p><p><br></p><p>Responsibilities:</p><p>• Prepare and submit medical claims to insurance payers, both electronically and via paper, ensuring accuracy and compliance.</p><p>• Monitor claim submission activities and generate reports to track progress and efficiency.</p><p>• Assemble and mail claims with all necessary documentation, including attachments, explanations of benefits (EOBs), and proper postage.</p><p>• Research patient encounter details to ensure proper packaging and billing of services in alignment with contract guidelines.</p><p>• Identify and resolve claim discrepancies proactively, collaborating with internal teams and external stakeholders.</p><p>• Manage invalid claims by correcting errors and updating physician and contract information.</p><p>• Operate automated systems to retrieve patient demographics, insurance details, and generate reports.</p><p>• Perform data entry for essential claim components, reconciling daily charges to ensure accuracy and compliance with turnaround requirements.</p><p>• Maintain organized records of claims, including storage of batches, transmittals, EOBs, and related documents.</p><p>• Participate in staff meetings, continuing education programs, and provide coverage for all billing activities as needed.our</p>
<p>This position is responsible for leading end-to-end accounts receivable operations, ensuring timely and accurate billing, collections, customer compliance, and revenue across the business. The ideal candidate will bring extensive experience in construction-related AR functions such as AIA billing, percent-of-completion invoicing, change order management, and contract compliance, while serving as a subject matter expert in Epicor ERP and Avalara tax compliance tools. </p>
<p>A Hospital in Los Angeles is seeking a Medical Collections Specialist with experience in credit balances. The Medical Collections Specialist must be successful with investigating, tracking, and resolving denied medical insurance claims. The Medical Collections Specialist must have 2 years medical billing and medical insurance collections experience,</p><p><br></p><p>Responsibilities:</p><p><br></p><p>1. Investigating and resolving denied claims from various insurance providers.</p><p>2. Reviewing credit balances and denials management. </p><p>3. Conduct thorough and detailed review of patient bills, insurance benefits, and medical records to identify discrepancies and ensure proper billing.</p><p>4. Follow up on outstanding claim denials and secure reimbursement where possible.</p><p>5. Liaise with insurance companies, healthcare providers, and patients to rectify claims denials and resolve discrepancies.</p><p>6. Responsible for identifying patterns and trends in claim denials and propose solutions for reducing denial rates.</p><p>7. Submit appeals and reconsideration requests to insurance companies for denied claims.</p><p>8. Strong understanding of HMO and PPO. </p>
<p>We are seeking a detail-oriented <strong>Accounts Receivable & Billing Specialist</strong> to join our client’s team in Albany, NY. This <strong>temp-to-hire opportunity</strong> is ideal for someone with strong accounting skills and experience in billing processes, who is looking to grow with a supportive and collaborative organization.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Prepare and process <strong>AIA billings</strong> for construction projects</li><li>Manage <strong>accounts receivable</strong> functions, ensuring timely and accurate invoicing</li><li>Perform <strong>general ledger reconciliations</strong> and assist with month-end close activities</li><li>Support the accounting team with reporting, documentation, and audit preparation</li><li>Collaborate with project managers and operations staff to resolve billing or reconciliation discrepancies</li><li>Assist with other accounting duties as needed</li></ul>
<p>Technical firm seeks a REMOTE AR/Collections Specialist with strong billing and collections experience. We are looking for a candidate who can identify and monitor overdue payments, report collection activity, prepare budget plans, arrange debt payoffs, distribute monthly delinquency notices, maintain sales tax certifications, and resolve billing and customer credit issues. This AR/Collections Specialist will also process payments and refunds, update account records, and provide assistance where collection efforts are needed.</p><p><br></p><p>How you will make an impact</p><p>· Create and maintain credit history records</p><p>· Assist with administrative activities</p><p>· Document daily collection activity</p><p>· Complete collection effort calls</p><p>· Identify delinquent accounts</p><p>· Draft collection letters</p><p>· Perform payment reconciliations</p><p>· Assist with client credit inquiries</p><p>· Apply daily cash receipts</p><p>· Ad hoc projects</p>
<p>We’re seeking an experienced <strong>Infusion Billing and Denials Specialist</strong> to join a growing healthcare organization. This role will play a key part in stabilizing and improving the infusion billing process, managing claim denials, and supporting the transition to an in-house billing model. The ideal candidate brings strong technical expertise, a proactive approach to problem-solving, and experience with healthcare billing systems used in infusion or specialty pharmacy settings.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Review, prioritize, and resolve claim denials based on type, urgency, and payer requirements.</li><li>Collaborate with internal teams and third-party vendors to ensure accurate and timely claim submissions.</li><li>Research and resolve billing discrepancies, including coordination with clinical staff for complex or clinical-related denials.</li><li>Track, document, and report denial trends to support process improvement and revenue optimization.</li><li>Assist with billing audits and provide insight on compliance, documentation, and coding accuracy.</li><li>Support the ongoing transition from outsourced billing to an internal model by identifying workflow gaps and recommending improvements.</li><li>Utilize analytics and clearinghouse data to identify patterns in claim rejections and reimbursement delays.</li></ul><p><br></p><p><strong>Systems & Tools</strong></p><p>Experience in the following systems is highly preferred:</p><ul><li><strong>CareTend</strong> (patient accounting)</li><li><strong>eClinicalWorks (ECW)</strong> (clinical documentation)</li><li><strong>Waystar</strong> (clearinghouse)</li><li><strong>PMD</strong> (inpatient billing)</li></ul><p><br></p><p><br></p>
Accounts Receivable Specialist Overview Dynamic manufacturing company is seeking a skilled Accounts Receivable (AR) Specialist to join our team! This role is critical in ensuring the financial health of the company by managing and reducing outstanding receivable balances. The ideal candidate will work closely with cross-functional teams, including sales, to investigate and resolve billing discrepancies and maintain positive client relationships. Key Responsibilities Accounts Receivable Management: Monitor, review, and manage outstanding accounts receivable balances to improve cash flow. Follow up with customers on overdue payments via phone, email, or written communication in a timely, detail oriented manner. Billing Discrepancy Resolution: Collaborate with the sales team to investigate and resolve billing discrepancies or disputes promptly. Research and reconcile invoice errors, credit memos, and payment misapplications. Customer Communication: Act as the primary point of contact for customer account inquiries, providing resolutions efficiently. Build and maintain strong working relationships with clients to ensure clear communication and mutual understanding of account expectations. Reporting & Documentation: Prepare, review, and analyze aging reports to identify and prioritize collection efforts. Record and maintain accurate documentation of collection activity in compliance with company policies and procedures. Process Improvement: Recommend and implement process improvements to streamline billing and collections workflows. Posted by Recruiting Director Scott G. Moore (See LinkedIn Also)
<p>• The Billing, Credit & Collections Specialist generates project invoice transactions and oversees assigned Accounts Receivable (A/R) Collections, ensuring the integrity and accuracy of A/R transactions</p><p>• Manage the processing of cash receipts daily; monitor client accounts regularly and identify and pursue delinquent accounts</p><p>• Research and resolve payment discrepancies, short pays, and customer disputes in a professional manner</p><p>• Enter invoices to supplier portals</p><p>• Collaborate with the sales, customer service, and finance teams to resolve billing issues</p><p>• This position interacts closely with the company’s Proposals & Contracts and Project Management teams, and has high visibility across the organization, driving company operations for billing and collections</p><p>• Independently lead the Collections function to ensure prompt and orderly collection of billed transactions; regularly engage within the Company (Finance, Project Managers, Business Development, etc.) and with external customers to elevate A/R Collections to an optimal level</p><p>• Tactfully & extensively communicate (phone and email) to critical and sizeable clients seeking payment on funds owed for work completed</p><p>• Prepare and issue monthly invoices for all billable projects and costs, including hourly, unit, and pass-through; guarantee timely and accurate tracking of customer contracts, change orders, and service invoices; meet departmental billing deadlines</p><p>• Prepare monthly client financial summaries and estimates, and report KPI type data on A/R, cash collections, and days sales outstanding (DSO) to the Senior Leadership Team within the Company</p><p>• Responsible for account reconciliation and analysis for balance sheet accounts including but not limited to cash and accounts receivable</p><p>• Research, review, obtain approval (as needed), and process credit memo requests, and support Project Management with customer billing inquiries; research unpaid or disputed amounts and engage Proposals & Contracts, Project Management, and Finance departments to lead resolution and correction of customer issues and billing errors</p><p>• Responsible for analyzing the creditworthiness of prospective and current customers and make recommendations for credit limit and payment terms.</p><p>• Examining credit history using credit agency tools (D& B) and evaluating potential risks</p><p>• Provide year-end support of auditor requirements, which may include research and reconciliation; perform additional assignments, as directed by Finance Manager</p><p>• Participate in efforts to achieve department and company goals</p><p>• Create and update suppliers</p><p>• Performs other duties as assigned</p><p>• Crosstrain within the accounting department</p><p><br></p>
<p>We are looking for a dedicated Billing Clerk to join our team in Colorado Springs, Colorado. In this role, you will play a vital part in ensuring accurate and efficient billing processes for a healthcare organization specializing in treatments for medication-resistant depression. The ideal candidate is detail-oriented, organized, and possesses excellent communication skills to maintain seamless workflows and patient satisfaction.</p><p><br></p><p><strong>Job Description</strong></p><p>As a Medical Biller, you will play a critical role in managing all aspects of the revenue cycle process. This position blends technical billing expertise with empathetic patient interaction, making it vital for ensuring the financial health of our organization while maintaining high-quality patient experiences.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Claim Management</strong>: Handle charge and code input, prior authorizations, scrubbing, timely submission of claims, secondary billing, and coordination of benefits.</li><li><strong>Payment Posting</strong>: Post patient and insurance payments using ERA and paper EOBs; identify payment discrepancies and patterns like downcoding or out-of-network adjustments by insurance companies.</li><li><strong>Appeals and Denials</strong>: Manage insurance denials through appeals and coordinate coverage by assessing patient eligibility and prior authorization details. Utilize portals such as Availity, Zelis, One Healthcare, Cigna HCP, Medicare/WPS, and others.</li><li><strong>Patient Interaction</strong>: Communicate with patients about copays, outstanding balances, payment plans, and refunds or credits, often engaging with individuals who may have severe depression.</li><li><strong>Communication Tracking</strong>: Document all communications with patients and insurance companies, ensuring HIPAA compliance.</li><li><strong>Reporting and Analysis</strong>: Generate and maintain reports from practice management systems like NextGen and update the billing escalation tracker in Excel (pivot table proficiency required).</li><li><strong>Audit Support</strong>: Assist with insurance and internal audits and handle accompanying records requests.</li><li><strong>Process Improvement</strong>: Identify opportunities to shift to automated processes wherever possible, including transitioning paper claims, checks, and EOBs to electronic formats.</li></ul>
<p>Billing Clerk</p><p>Robert Half is looking for a well-organized billing clerk with strong Microsoft Office skills and an attention for detail. If you're a self-starter looking to build your career in finance, this may be the job for you.</p><p>Your responsibilities in this role</p><p>· Review, evaluate, and process bills or invoices for services rendered</p><p>· Evaluate billing documents and other data for accuracy and completeness, obtaining missing or correct data when necessary </p><p>· Build financial controls and procedures</p><p>· Work closely with other functional teams to ensure data quality and consistency</p>
<p>We are looking for a skilled Accounts Receivable Specialist to join our team. This role offers an exciting opportunity to manage complex billing and collections processes for a growing organization. The ideal candidate will have a strong background in accounts receivable, excellent organizational skills, and proficiency in Excel to ensure the seamless handling of financial data.</p><p><br></p><p>Responsibilities:</p><p>• Manage all aspects of accounts receivable, including invoicing, collections, and payment tracking.</p><p>• Ensure timely and accurate processing of billing </p><p>• Monitor outstanding payments and maintain detailed records to track the status of collections.</p><p>• Collaborate with internal teams to resolve discrepancies and streamline payment approvals.</p><p>• Utilize Excel to filter, manipulate, and analyze financial data for reporting purposes.</p><p>• Communicate effectively with customers and external stakeholders to facilitate payment resolutions.</p><p>• Maintain compliance with company policies and procedures throughout the accounts receivable process.</p><p>• Provide regular updates to management on collection activities and outstanding accounts.</p><p>• Assist with process improvements to increase efficiency and accuracy in accounts receivable functions.</p><p><br></p><p>This is a permanent opportunity that will pay up to $85,000 depending upon experience. Please apply to Jane Gearhart if interested! </p>
<p>We are looking for a skilled Billing Manager to oversee and optimize the operations of our billing department. HDQ is located in Washington, but role is remote with 8-5 CST schedule. This role requires a detail-oriented leader who can manage invoicing, payment processing, and compliance while driving improvements in efficiency and team performance. The ideal candidate will bring expertise in billing systems, regulatory standards, and client communication to ensure seamless financial operations.</p><p><br></p><p>Responsibilities:</p><p>• Supervise daily billing operations, ensuring accurate and timely invoicing for clients, including employers, plan sponsors, and carriers.</p><p>• Manage payment processing and collections to maintain a stable cash flow and minimize overdue balances.</p><p>• Oversee the integration and accuracy of billing data across systems such as PensionPro, FT Williams, and NetSuite, resolving discrepancies as needed.</p><p>• Ensure compliance with federal, state, and industry regulations, including fiduciary standards and fee structures, through regular audits and risk mitigation efforts.</p><p>• Lead and mentor a team of billing specialists, providing training, performance feedback, and fostering a collaborative work environment.</p><p>• Develop clear communication materials for clients to explain billing processes, fee schedules, and payment expectations, addressing inquiries promptly.</p><p>• Prepare detailed reports on billing performance metrics, payment trends, and outstanding balances to support data-driven decision-making.</p><p>• Identify opportunities for process improvements, including automation and the integration of advanced billing technologies.</p><p>• Assist with onboarding new clients by setting up billing profiles and ensuring a smooth transition into billing operations.</p><p>• Collaborate with internal teams such as client services, accounting, and IT to align billing practices with organizational goals.</p>
<p>Our client, a long-standing <strong>manufacturing and distribution company</strong> in Vista, is looking for a driven <strong>Accounts Receivable Specialist</strong> to take ownership of their customer billing, collections, and reporting functions. This is a fantastic opportunity for someone who enjoys numbers, problem-solving, and being part of a company that values teamwork and precision. You’ll manage the full AR process from invoicing through collection, building relationships with customers and helping maintain financial health across the organization.</p><p><br></p><p><strong><u>What You’ll Do</u></strong></p><ul><li>Generate and send invoices to customers promptly.</li><li>Post incoming payments and reconcile customer accounts.</li><li>Monitor aging reports and proactively follow up on past-due accounts.</li><li>Investigate discrepancies and issue credits or adjustments as needed.</li><li>Support the month-end closing process and prepare AR-related reports.</li><li>Work closely with the sales and shipping teams to ensure billing accuracy.</li><li>Assist management with cash flow projections and forecasting.</li></ul>
<p>Robert Half is the world's leading specialized staffing firm, connecting highly skilled professionals with top organizations. We are looking to place an Accounts Receivable Specialist with a client in San Diego, CA. This role is critical to ensuring timely and accurate management of the organization’s receivables and customer accounts.</p><p><br></p><p>The Accounts Receivable Specialist is responsible for tracking and processing invoices, resolving billing discrepancies, and maintaining customer account records. The ideal candidate will have strong attention to detail, excellent organizational skills, and a solid understanding of accounting principles related to accounts receivable.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Generate, process, and send invoices to customers in a timely and accurate manner.</li><li>Monitor accounts for timely payments and follow up with customers to resolve outstanding balances.</li><li>Reconcile accounts receivable balances and ensure accuracy in financial reporting.</li><li>Process payments, apply credits, and manage customer billing discrepancies.</li><li>Research and resolve payment discrepancies, keeping customers informed of any issues.</li><li>Prepare aging reports and contribute to monthly accounts receivable close processes.</li><li>Ensure compliance with company credit policies and procedures.</li><li>Collaborate with internal departments, including sales and customer service, to maintain positive customer relationships.</li></ul><p><br></p>
<p>We’re looking for a reliable and detail-oriented <strong>Accounts Receivable Specialist</strong> to support a busy accounting department in the Grand Rapids area. The ideal candidate will be organized, analytical, and comfortable managing multiple client accounts and payment processes.</p><p><strong>Responsibilities:</strong></p><ul><li>Generate and send customer invoices in a timely and accurate manner</li><li>Apply incoming payments and reconcile customer accounts</li><li>Monitor aging reports and follow up on overdue balances</li><li>Communicate with customers to resolve billing issues or discrepancies</li><li>Assist with month-end closing and prepare AR reports for management</li><li>Maintain detailed and organized records of transactions</li><li>Collaborate with internal departments to ensure accurate billing and revenue recognition</li></ul><p><br></p>
<p><strong>Position Overview</strong></p><p>We are seeking a dependable and detail-oriented Accounts Receivable Specialist to join our clients accounting team. The ideal candidate will be responsible for managing billing, collections, and payment application processes to ensure timely and accurate cash flow. This is a temporary role with the opportunity to go permanent. </p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Generate and distribute accurate customer invoices in accordance with company policies and contract terms.</li><li>Record payments received via check, ACH, and wire transfer; apply payments to the correct accounts and invoices.</li><li>Monitor aging reports and follow up with customers on outstanding balances to reduce past-due accounts.</li><li>Reconcile customer accounts, investigate discrepancies, and resolve billing or payment issues promptly.</li><li>Communicate professionally with clients regarding invoices, statements, and payment status.</li><li>Collaborate with internal departments to ensure accurate billing and address any invoicing errors.</li><li>Prepare and maintain AR reports for management review.</li><li>Assist with month-end closing processes, including journal entries and AR reconciliations.</li><li>Support audits by providing documentation and transaction details as requested.</li><li>Perform other related accounting duties as needed to support the finance team.</li></ul>
We are looking for an Accounts Receivable Specialist to join a dynamic renovation company in Portland, Maine. This on-site role offers an excellent opportunity for individuals with a background in accounting or finance to contribute to a thriving team. The position is ideal for candidates who are detail-oriented and eager to grow their expertise in accounts receivable processes.<br><br>Responsibilities:<br>• Prepare and process monthly billing statements with accuracy and attention to detail.<br>• Manage accounts receivable tasks, including posting invoices and recording cash receipts.<br>• Conduct collection efforts to ensure timely payments from clients.<br>• Reconcile account discrepancies and maintain accurate financial records.<br>• Utilize Microsoft Excel for data analysis and reporting purposes.<br>• Support the integration of Sage accounting software for financial transactions (training provided if needed).<br>• Collaborate with team members to streamline accounts receivable workflows.<br>• Handle AIA billing processes to ensure compliance and accuracy.<br>• Provide exceptional customer service when addressing billing inquiries.<br>• Assist in maintaining organized documentation for audit and compliance purposes.
<p>We are looking for an experienced E-Billing and Collections Specialist to join our <strong>client's</strong> growing legal team in New York, New York. This role is vital to ensuring efficient management of electronic billing processes and collections within a dynamic law firm environment. The ideal candidate will bring strong organizational skills, technical expertise, and a commitment to accuracy and detail.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Manage the preparation and submission of electronic billing through various eBilling platforms, ensuring compliance with client guidelines.</p><p>• Collaborate with attorneys and staff to resolve billing inquiries and discrepancies promptly.</p><p>• Monitor collections and follow up on outstanding invoices to ensure timely payments.</p><p>• Utilize Juris software to generate billing statements and reports, optimizing workflows.</p><p>• Maintain accurate records of billing activities and ensure proper documentation for audits.</p><p>• Conduct percentage calculations and other analyses to support billing accuracy.</p><p>• Coordinate with clients and vendors to troubleshoot eBilling system issues and ensure smooth operations.</p><p>• Ensure adherence to firm billing formats and eBilling protocols.</p><p>• Prepare detailed reports on collections and billing performance for management review.</p><p>• Support continuous improvement initiatives to enhance billing and collections processes.</p><p><br></p><p>If this person is you, please apply directly to victoria.iacoviello@roberthalf</p>
<p>We are looking for a skilled Collections Specialist to join our team on a contract basis in Waterford, Wisconsin. This position will focus on managing accounts receivable and ensuring timely collection of outstanding balances while providing exceptional customer service. The role is fully remote and will last approximately 8-12 weeks.</p><p><br></p><p>Responsibilities:</p><p>• Monitor and analyze accounts receivable aging reports to identify overdue accounts.</p><p>• Communicate with customers regarding past-due balances and ensure timely resolution of outstanding payments.</p><p>• Address and resolve customer inquiries related to billing discrepancies, short payments, and account issues.</p><p>• Research and resolve both internal and external inquiries to provide accurate problem resolution.</p><p>• Prepare and distribute account statements to customers as needed.</p><p>• Assist with invoicing processes and handle ad hoc requests from the team.</p><p>• Provide feedback to improve collections processes and enhance efficiency.</p><p>• Manage assigned accounts by maintaining up-to-date records and tracking payment activities.</p><p>• Utilize software tools such as Salesforce and NetSuite to support collections tasks effectivel</p>
<p>We are seeking a dedicated and detail-oriented <strong>Accounts Receivable Specialist</strong> for an immediate temp-to-hire opportunity in Chandler, AZ. In this role, you’ll handle billing, collections, and customer communication, leveraging your ERP systems expertise and strong interpersonal skills to ensure accurate and efficient accounts receivable processes.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Process billing and ensure timely collections.</li><li>Maintain clear and professional communication with customers regarding invoicing and account inquiries.</li><li>Utilize an ERP accounting system to manage accounts receivable activities accurately.</li><li>Ensure precision in all financial transactions and maintain organized records.</li></ul><p><br></p>
<p>Seeking an exceptional Accounts Receivable Specialist. We are hiring for a fast-paced client in need of a thorough and organized Accounts Receivable Specialist to join their team.</p><p><br></p><p>The Accounts Receivable Specialist will be over:</p><ul><li>Prepare, process, and submit invoices to customers using government portals and other methods as required by the contract and customer.</li><li>Maintain a billing schedule and forecast to ensure that contracts are billed timely.</li><li>Develop and maintain receivable aging report for past due accounts and is responsible for investigation, analysis, escalation, and resolution to ensure timely payment.</li><li>Maintain and reconcile accounts receivable ledger accounts, financial statements, and reports on a monthly basis.</li><li>Responsible for cash collection forecast and ad hoc reporting of billing and collection efforts.</li><li>Assists with month end close reconciliations.</li></ul><p><br></p>
We are looking for a skilled Collections Specialist to join our team in Centennial, Colorado. In this contract role, you will take ownership of business-to-business collections while managing invoicing and administrative tasks. This position is fully on-site, providing an excellent opportunity to collaborate with a dedicated team in a dynamic environment.<br><br>Responsibilities:<br>• Handle business-to-business collections, ensuring timely payments and resolving outstanding balances.<br>• Process and manage approximately 650 invoices per month using QuickBooks Desktop.<br>• Update pricing information on the company website as needed.<br>• Perform administrative duties to support billing and collection functions.<br>• Respond to inbound calls and address customer inquiries related to invoices and payments.<br>• Maintain accurate records of collections and billing activities.<br>• Collaborate with internal teams to streamline processes and improve efficiency.<br>• Ensure compliance with company policies and procedures in all collection activities.<br>• Provide regular updates and reports on accounts receivable status.
<p>Our Cranston based client is looking to add a motivated and detail-oriented Collections Specialist to their growing team. In this role, you will be responsible for managing outstanding AR balances, contacting customers for payment, resolving billing issues and ensuring timely collection of outstanding balances. </p><p><br></p><p>What you can expect on a daily basis:</p><p><br></p><p>• Contact customers via phone, email, and written communication to follow up on past-due invoices.</p><p>• Maintain accurate and up-to-date records of all collection activity and communications.</p><p>• Resolve customer billing issues and disputes promptly and professionally.</p><p>• Prepare and send out account statements, collection letters, and payment reminders.</p><p>• Recommend accounts for further action or escalation when necessary.</p><p>• Process payments and post to customer accounts as needed.</p><p><br></p><p><br></p>
<p><strong>Job Summary:</strong></p><p>The Collections Specialist will be responsible for managing and maintaining accounts receivable records, ensuring that payments are received in a timely manner, resolving payment discrepancies, and providing excellent customer service to clients. This position requires strong communication skills, persistence, and an analytical mindset to help improve the financial performance of the organization.</p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Accounts Receivable Management:</strong> Monitor accounts to ensure payments are received on time and identify overdue accounts requiring follow-up.</li><li><strong>Collections Activities:</strong> Contact customers via phone, email, and written correspondence to request payment and resolve outstanding balances.</li><li><strong>Payment Discrepancy Resolution:</strong> Investigate and resolve billing issues or disputes to ensure accuracy in payments and customer satisfaction.</li><li><strong>Customer Relationship Management:</strong> Work closely with customers to build relationships, maintain trust, and provide critical information about account statuses.</li><li><strong>Recordkeeping:</strong> Maintain accurate documentation of collection efforts, payment arrangements, chargebacks, and customer correspondence in company systems.</li><li><strong>Reporting:</strong> Prepare and distribute periodic reports to management on the status of outstanding payments and collections activity.</li><li><strong>Account Analysis:</strong> Analyze aged receivables, identify trends and problematic accounts, and escalate risks appropriately to management.</li><li><strong>Collaboration:</strong> Partner with internal teams, including sales and billing, to ensure a seamless process for collections and dispute resolution.</li></ul><p><br></p><p><strong>Work Environment:</strong></p><p>This position typically operates in an office environment with standard business hours. This is an onsite position.</p><p><strong>Why Join Us?</strong></p><ul><li>Competitive compensation and growth opportunities within the organization.</li><li>Collaborative, supportive work culture focused on professional development.</li><li>The chance to help shape positive customer relationships while contributing to the company’s financial success.</li></ul><p>If you are interested in this position, we encourage you to apply online or call our offices at 210-696-8300!</p>
<p>Robert Half client is seeking a collections specialist to join the team. The ideal candidate will have previous business-to-business collections experience and exemplary customer service skills.</p><p> </p><p><strong>Responsibilities </strong></p><ul><li>Creating and maintaining credit history files</li><li>Analyzing and assessing the creditworthiness of accounts and clients using external credit risk management tools and reports</li><li>Supporting the collection efforts/calls for accounts receivable portfolio</li><li>Documenting daily collections activity</li><li>Researching account disputes and billing discrepancies</li><li>Performing account and payment reconciliations</li><li>Responding to credit inquiries from external and internal clients</li><li>Identifying delinquent accounts requiring external collection efforts</li><li>Identifying bad debt or financial exposure</li></ul><p><br></p>
