<p>This position is responsible for leading end-to-end accounts receivable operations, ensuring timely and accurate billing, collections, customer compliance, and revenue across the business. The ideal candidate will bring extensive experience in construction-related AR functions such as AIA billing, percent-of-completion invoicing, change order management, and contract compliance, while serving as a subject matter expert in Epicor ERP and Avalara tax compliance tools. </p>

<p>Key Responsibilities </p><p><br></p><p>Customer Onboarding & Relationship Management:</p><ul><li>Customer onboarding for both new and existing accounts, ensuring all documentation, credit reviews, tax forms, portals, and compliance requirements are met.</li><li>Cultivate and maintain strategic relationships with high-value customers and general contractors to ensure proactive communication and issue resolution.</li><li>Serve as a contact for escalated customer billing and payment inquiries.</li></ul><p>Accounts Receivable Process:</p><ul><li>Lead and execute the full AR cycle including contract invoice generation (e.g., AIA billings), payment application, collections, and aging analysis.</li><li>Track and enforce terms of payment in customer agreements; proactively mitigate aging through consistent follow-ups and customer collaboration.</li><li>Monitor AR aging reports and provide regular DSO performance insights to management.</li></ul><p>Contract and Billing Compliance:</p><ul><li>Collaborate with sales, legal, and project teams to review contracts, ensuring all billable items, tax implications, and revenue recognition criteria are reflected and compliant.</li><li>Manage billing against percent-complete metrics, ensuring accuracy with POCs, approved change orders, retention, and lien waiver tracking.</li><li>Ensure timely updates and documentation of customer change orders in Epicor.</li></ul><p>ERP and Tax Systems Management:</p><ul><li>Utilize Epicor ERP for managing invoice generation, posting payments, and generating AR performance reports.</li><li>Ensure compliance with sales and use tax reporting through Avalara, maintaining accurate tax jurisdiction codes and exemptions.</li><li>Identify and implement process improvements in AR workflows, leveraging ERP automation and analytics.</li></ul><p>Project and Cross-Functional Coordination:</p><ul><li>Coordinate with project managers, operations, and sales to reconcile project status with billing milestones.</li><li>Assist in month-end and year-end closing activities related to AR, including revenue cutoffs and AR sub-ledger reconciliation.</li><li>Maintain audit-ready records and support both internal and external audit requests.</li></ul><p>Minimum Qualifications</p><p><br></p><ul><li>Degree in Accounting, Finance, or a related discipline (preferred); Associate’s degree with extensive relevant experience accepted.</li><li>5+ years of hands-on AR experience, preferably in construction, manufacturing, or a project-based billing environment.</li><li>Expertise in AIA billing, POC invoicing, retention management, and credit collections.</li><li>Strong proficiency in Epicor ERP, Avalara, and Microsoft Excel.</li><li>Demonstrated ability to interpret contracts and apply financial terms to invoicing and collections processes.</li><li>High attention to detail, excellent time management, and the ability to thrive in a fast-paced environment.</li><li>Strong written and verbal communication skills; ability to present AR data to leadership and cross-functional teams.</li></ul><p><br></p>

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