We are looking for a skilled Systems Engineer to join our team in West Chester, Pennsylvania. In this position, you will be responsible for designing, maintaining, and optimizing infrastructure across Azure and on-premise environments. The ideal candidate will possess strong technical expertise, a collaborative approach, and a commitment to operational excellence.<br><br>Responsibilities:<br>• Develop and implement secure and scalable infrastructure solutions for both Azure and on-premise environments.<br>• Manage and deploy infrastructure as code using Terraform, ensuring modularity and security.<br>• Monitor system performance and proactively address issues to ensure high availability and disaster recovery readiness.<br>• Collaborate with cross-functional teams to plan and execute infrastructure changes effectively.<br>• Research and apply industry best practices to enhance infrastructure reliability and security.<br>• Troubleshoot and resolve technical issues related to networking, storage, and virtualization.<br>• Maintain accurate documentation and share knowledge with team members to improve processes.<br>• Uphold high standards of integrity by seeking guidance when faced with uncertain tasks or risks.<br>• Ensure compliance with security protocols and operational best practices.
We are looking for a motivated IT Support Specialist to join our team in Willmar, Minnesota. In this role, you will provide essential technical assistance to end users, ensuring smooth operations across various systems and platforms. This position is ideal for early-career IT professionals eager to expand their skills in troubleshooting, documentation, and system support.<br><br>Responsibilities:<br>• Respond promptly to support requests by managing the IT ticketing system and prioritizing tasks based on urgency.<br>• Troubleshoot and resolve Tier 1 technical issues related to Windows 10/11, Microsoft 365, printers, and business applications.<br>• Handle user account setups, password resets, and access management to ensure seamless operations.<br>• Configure and deploy workstations, peripherals, and audiovisual equipment for end users.<br>• Address user access and printing issues within enterprise systems, such as Sage X3.<br>• Create and maintain IT documentation, including standard operating procedures and a knowledge base.<br>• Monitor and maintain IT assets, support patching and security updates, and coordinate equipment repairs with vendors.<br>• Communicate effectively with end users, delivering clear and empathetic assistance to resolve technical challenges.
Robert Half is seeking an experienced Grant Manager to oversee the full lifecycle of grant management, from proposal development and submission to compliance and reporting. The ideal candidate will have excellent organizational and communication skills, strong attention to detail, and the ability to manage multiple projects simultaneously. If you are a results-driven detail oriented with expertise in research funding and nonprofit or organizational grant development, we encourage you to call our office 213.629.4602. Key Responsibilities: Oversee the grant application process, including identification of funding opportunities, proposal writing, and budgeting. Ensure compliance with all grant requirements, including reporting deadlines, financial tracking, and documentation. Develop timelines, action plans, and deliverables to meet funding objectives and deadlines. Liaise with funding agencies and build strong relationships with donors and stakeholders. Conduct post-award activities, including financial reconciliation, performance measurement, and workflow optimization. Monitor trends in grant funding and maintain a calendar of grant opportunities. Collaborate with internal teams (finance, program managers, development teams) to ensure alignment with organizational goals. Provide training and support for staff regarding policies and procedures related to grants administration.
<p>We are in search of a fully remote IT Auditor with a specific focus on Insider Threats to join our team. In this role, you will be tasked with a variety of responsibilities ranging from auditing to ensuring the efficient functioning of our accounting systems.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Conduct comprehensive audits utilizing your expertise in Enterprise Resource Planning</p><p>• Examine and evaluate the adequacy of our accounting software systems</p><p>• Oversee and manage the full spectrum of accounting functions</p><p>• Create, maintain, and improve audit plans and reports</p><p>• Utilize your knowledge of CobiT to enhance our audit programs</p><p>• Identify and address any potential insider threats</p><p>• Handle and resolve any audit findings efficiently</p><p>• Test and validate IT systems to ensure their security and effectiveness.</p>
We are looking for a dedicated Customer Service Representative to join our team in Wayne, New Jersey. This is a Contract to permanent position, offering the opportunity to contribute to a dynamic environment while delivering exceptional service to customers. In this role, you will play a vital part in ensuring smooth operations and client satisfaction.<br><br>Responsibilities:<br>• Assist customers on the showroom floor by addressing inquiries and providing product information.<br>• Plan and coordinate delivery routes to ensure efficiency and timely service.<br>• Communicate delivery updates to customers, including estimated times and status changes.<br>• Perform basic mathematical calculations as needed for pricing and order management.<br>• Create detailed price sheets using Excel to support sales and operations.<br>• Respond to inbound calls with professionalism, addressing customer questions and concerns.<br>• Accurately process order entries and maintain organized records.<br>• Handle both inbound and outbound calls to ensure effective communication with clients.
<p><em>The salary for this position is up to $125,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Don’t settle or waste your time with ‘Competitive Pay Rates’ nonsense. </p><p><br></p><p><strong>JOB RESPONSIBILITIES:</strong></p><p>· Provide immediate supervision and ongoing qualitative monitoring of employees responsible for accounts payable, and petty cash reimbursement</p><p>· Sets a positive example for employees, is a role model. Supports and trains employees on appropriate strategies using the 5 S’s and therapeutic de-escalation skills</p><p>· Promotes professional growth in employees, fostering strengths and redirecting efforts as necessary</p><p>· Ensure employees attend training related to being trauma informed-at least two every twelve months</p><p>· Mediate personnel conflicts with respect and dignity</p><p>· Understand the impact of secondary trauma and workplace stress and use strategies to prevent, minimize and/or help employees heal and recover</p><p>· Ensure assessment tools used to inform practice and treatment include screens for trauma exposure</p><p>· Maintain fidelity of trauma focused interventions and treatment modalities</p><p>· Holds regular (at least bi-weekly), documented supervision of supervisees</p><p>· Actively involved in planning and delivery of training related to own area of expertise and needs of programs supervised</p><p>· Ensure overall timeliness and accuracy of general ledger processing</p><p>· Maintain chart of accounts</p><p>· Conduct monthly and year-end general ledger closings and internal financial statement and schedule preparation</p><p>· Responsible for the accounting of restricted assets and coordinates that activity with the Development department, including qualitative balancing checks of each fund and various accounts</p><p>· Review the allocation cost methodology routinely to ensure costs are being properly shared between programs </p><p>· Update the A/P staff routinely with current allocations</p><p>· Coordinate annual independent audit, including preparation of Agency audited financial statements</p><p>· Assist CFO in preparation of annual cost reports and annual CFR</p><p>· Other duties, as needed.</p><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team in Lewes, Delaware. In this Contract-to-Permanent position, you will play a vital role in ensuring seamless patient access and delivering exceptional customer service. Your responsibilities will include managing patient information, verifying compliance, and facilitating accurate medical record assignments.<br><br>Responsibilities:<br>• Assign accurate medical record numbers (MRNs) and ensure compliance with medical necessity and related regulations.<br>• Provide clear instructions to patients and collect essential insurance details to support smooth administrative processes.<br>• Handle physician orders efficiently and utilize overlay tools to maintain data accuracy.<br>• Conduct pre-registration of patient accounts, including outbound and inbound calls to gather demographic, insurance, and financial information.<br>• Inform patients about their financial liabilities, including payment plans, and process point-of-service collections.<br>• Manage past-due balances and offer payment options to ensure financial clarity for patients.<br>• Deliver excellent customer service, maintaining high performance standards as measured by Press Ganey.<br>• Collaborate with internal teams to ensure operational efficiency and resolve patient inquiries promptly.<br>• Utilize systems such as Allscripts and Epic EMR to manage patient data effectively.
<p>We are looking for a dedicated Customer Service Associate to join a Jewish non-profit organization. This is a 3-month contract position lasting until December 2025. You will play a vital role in ensuring customer satisfaction by addressing inquiries and resolving issues through effective communication channels. This role requires a proactive individual with excellent interpersonal skills and the ability to manage multiple tasks efficiently. Hours are 8am-4pm and pay is up to $23/hr.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to customer inquiries via email, phone, and other communication channels.</p><p>• Manage and organize customer correspondence to ensure timely and accurate responses.</p><p>• Maintain detailed records of customer interactions and solutions provided.</p><p>• Resolve customer issues by identifying their needs and offering appropriate solutions.</p><p>• Collaborate with team members to improve service processes and customer satisfaction.</p><p>• Communicate clearly and effectively to establish a positive rapport with customers.</p><p>• Handle incoming phone messages and direct them to the appropriate department as needed.</p><p>• Monitor and follow up on unresolved customer concerns to ensure resolution.</p><p>• Provide feedback to management on recurring customer issues to enhance service offerings. </p>
<p><strong>Service & Dispatch Coordinator</strong></p><p>Albany, NY | Temp-to-Hire</p><p><br></p><p>Are you the kind of person who thrives on keeping everything (and everyone) moving in the right direction? We’re looking for a <strong>Service & Dispatch Coordinator</strong> to join our Albany team. This is a temp-to-hire opportunity that’s perfect for someone who’s highly organized, detail-oriented, and enjoys being the central hub of communication.</p><p><br></p><p>What You’ll Do</p><ul><li>Manage daily dispatch operations to ensure timely, efficient service.</li><li>Answer and route incoming service calls, making sure issues are resolved.</li><li>Process and track time-and-materials billing with accuracy.</li><li>Maintain accurate records and organized documentation.</li><li>Coordinate schedules and workflows to keep projects on track.</li><li>Act as the go-to communicator between internal teams and external clients.</li><li>Escalate and flag operational issues as needed.</li></ul><p>What We’re Looking For</p><ul><li>Strong organizational and administrative skills with great attention to detail.</li><li>Clear, professional communication — written and verbal.</li><li>Ability to multitask and stay calm in a fast-paced environment.</li><li>Prior experience in dispatching, scheduling, or service coordination is a plus (but not required).</li></ul>
<p>We are looking for a dedicated Customer Service Representative to join our team in Vandalia, Ohio. This is a Contract-to-permanent position offering an excellent opportunity to grow professionally while contributing to a dynamic and supportive environment. The role involves engaging with customers, managing data, and ensuring accurate processing of information.</p><p><br></p><p>Responsibilities:</p><p>• Perform accurate data entry tasks into member portals, ensuring submissions are verified and confirmed.</p><p>• Handle inbound calls professionally, addressing customer inquiries and resolving issues effectively.</p><p>• Process enrollments and update eligibility records in accordance with company guidelines.</p><p>• Manage mail distribution and assist with scanning and indexing documents.</p><p>• Generate and analyze reports to support operational needs.</p><p>• Coordinate with vendors and representatives to address service-related matters.</p><p>• Schedule appointments and maintain organized records of communications.</p><p>• Respond to customer emails promptly and professionally, ensuring all queries are resolved.</p><p>• Utilize Microsoft Excel and Word for tracking and documentation purposes.</p><p>• Support order entry processes to ensure timely and accurate handling of requests.</p><p><br></p><p><strong>For immediate consideration, call 937.224.8326.</strong></p><p><br></p>
<p>We are looking for a dedicated Customer Service Representative to join our team in Vandalia, Ohio. In this Contract-to-Permanent position, you will play a crucial role in supporting customers while handling key administrative tasks. If you thrive in a fast-paced environment and have strong communication skills, this role is an excellent opportunity to grow in your career.</p><p><br></p><p>Responsibilities:</p><p>• Handle inbound calls to assist customers with inquiries and provide accurate information.</p><p>• Process disability payments and manage paperwork for leave of absence requests.</p><p>• Reach out to doctors and employers to verify return-to-work statuses.</p><p>• Conduct intake calls to distribute necessary documentation for leave-related matters.</p><p>• Follow up with medical professionals as needed to gather relevant details.</p><p>• Maintain accurate records using data entry and order entry systems.</p><p>• Manage email correspondence and ensure timely responses to inquiries.</p><p>• Utilize Microsoft Excel and Outlook for tracking and communication purposes.</p><p>• Deliver exceptional service while multitasking in a dynamic environment.</p><p>• Support team members and contribute to a positive workplace culture.</p><p><br></p><p><strong>For immediate consideration, call 97.224.8326.</strong></p><p><br></p>
<p><strong>Senior Accountant Opportunity – Join a Premier CPA Firm in Westwood!</strong></p><p><br></p><p>Are you ready to take your accounting career to the next level? A leading CPA firm in <strong>Westwood</strong> is seeking an experienced <strong>Senior Accountant</strong> to join their team. This role offers a variety of exciting responsibilities, including working with both corporate clients and business management clients, making each day dynamic and rewarding.</p><p><br></p><p><strong>About the Role</strong></p><p>As a Senior Accountant, you will play a key role in managing <strong>full-cycle accounting</strong> operations. This position combines technical expertise with practical client-facing work, offering a balance of corporate accounting and business management client services. If you're passionate about delivering exceptional service while leveraging your extensive accounting knowledge, this is the role for you.</p><p><br></p><p><strong>Your Responsibilities Will Include</strong>:</p><ul><li>Full-cycle accounting, including <strong>general ledger management</strong>, reconciliations, financial statement preparation, and month-end close.</li><li>Managing <strong>payroll processing</strong> for corporate and business management clients.</li><li>Handling state and city <strong>tax filings</strong> to ensure compliance and accuracy.</li><li>Overseeing day-to-day <strong>business management accounting</strong>, helping high-net-worth individuals and organizations with financial management and analysis.</li><li>Utilizing tools like <strong>QuickBooks</strong>, <strong>AgilLink</strong>, and <strong>Datafaction</strong> to manage client accounts efficiently and effectively.</li><li>Collaborating closely with clients to identify needs, provide financial advice, and guide them with their operational accounting.</li></ul>
<p>We are looking for a driven Sales Assistant to join our team on a Contract-to-Permanent basis in Savannah, Georgia. This role is ideal for someone with a strong background in industrial and environmental services who can cultivate relationships, manage client needs, and contribute to strategic growth goals. The position offers the opportunity to work closely with customers, providing tailored solutions in industrial cleaning and maintenance services.</p><p><br></p><p>Responsibilities:</p><p>• Build and maintain strong relationships with clients to identify and secure new business opportunities.</p><p>• Develop and submit accurate quotes aligned with customer needs and company capabilities.</p><p>• Travel to visit client sites.</p><p>• Collaborate with internal teams to ensure adherence to safety, quality, and value metrics in all sales activities.</p><p>• Monitor and achieve sales goals, providing regular updates on performance to management.</p><p>• Conduct site visits to assess client requirements and propose effective solutions.</p><p>• Maintain detailed records of sales activities and client interactions.</p><p>• Coordinate with clients to address any post-service concerns or requirements.</p>
We are looking for a detail-oriented Accountant to join our team in Albany, New York. This role involves managing financial records, processing transactions, and ensuring accurate reporting to support the organization's financial health. The ideal candidate has experience with accounts payable and receivable, payroll, and both month-end and year-end closings.<br><br>Responsibilities:<br>• Process accounts payable and accounts receivable transactions accurately and promptly.<br>• Prepare and issue invoices while maintaining organized financial records.<br>• Manage payroll activities to ensure timely and accurate payments.<br>• Perform month-end and year-end closing procedures, including reconciling accounts.<br>• Generate financial reports to provide insights into the organization's financial performance.<br>• Utilize accounting software such as Zoho Office Suite and QuickBooks Online for efficient record-keeping.<br>• Conduct data entry tasks with precision to maintain the integrity of financial information.<br>• Assist in reviewing and improving financial processes to enhance accuracy and compliance.<br>• Ensure adherence to internal policies and external regulations in all accounting activities.
<p><strong>****PST OR CT TIMES ONLY****</strong></p><p><br></p><p>Robert Half is currently seeking a IT Deployment and Migration Engineer for a remote 90-day project where you will play a key role in managing a large-scale initiative involving endpoint security, VPN configuration, and a Microsoft 365 migration. This position requires strong technical expertise, excellent communication skills, and a commitment to delivering white-glove, client-facing support. Candidates located in or near Los Angeles or New York are preferred, with working hours aligned to PST or CT time zones.</p>
<p>Customer service representative openings!</p><p>Robert Half has an excellent career opportunity for an articulate, highly-skilled customer service representative in the growing industry. Do you love building solid customer relationships? Then this position may be for you. This position is based in a dynamic, rapidly-changing call center.</p>
<p>We are looking for a dedicated Customer Service Representative to join our team in Largo, Florida. In this role, you will act as a vital link between clients and vendors, ensuring seamless communication and efficient processing of customer inquiries. This position requires exceptional organizational skills and a passion for delivering outstanding customer service.</p><p><br></p><p>Responsibilities:</p><p>• Serve as the primary liaison between clients and vendors to facilitate the preparation and distribution of essential documents.</p><p>• Follow up with relevant parties to resolve issues and ensure timely completion of paperwork.</p><p>• Handle inbound and outbound calls, managing interactions with clients and others. </p><p>• Collaborate with companies to obtain accurate pricing and complete necessary documentation.</p><p>• Utilize company software to track and manage processes effectively.</p><p>• Maintain clear and precise communication, ensuring all inquiries are addressed promptly.</p><p>• Ensure accuracy and compliance in all documentation and processes.</p><p>• Provide support and guidance to clients regarding their needs and documentation requirements.</p>
<p><em>The salary range for this position is $120,000-$140,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>The two biggest things on people’s minds right now: ‘Busy season is just around the corner’ and ‘Where can I find a fresh start?’. NOTE: This position is a career-fast-track opportunity. Whoever fills this role is expected to be promoted quickly. </p><p><br></p><p><strong>Job Description</strong></p><ul><li>Management of all financial accounting functions of the firm.</li><li>Leads the firm's budgeting and expense management processes, including the development of annual operating budgets and financial projections and periodic variance review</li><li>Ensures the accuracy of monthly financial reporting and assists external CPA in the preparation of financial reports</li><li>Manages all daily accounting functions: bank reconciliations, cash receipts/accounts receivables</li><li>Handles partner distribution, payroll, 401k administration, benefits administration, and expense report management</li><li>Supervises Accounting Assistant in the Accounts Payable and Billing functions</li><li>Works closely with Accounting Consultant in London client billing</li><li>Works closely with Office Manager in human resource and benefits and facilities and vendor contract management</li><li>May participate in the strategic planning of operations</li><li>Management of all billing functions of the firm.</li><li>Tracks and reports on timekeeper hours</li><li>Prepares prebills and reviews edits by billing partner(s)</li><li>Verifies the accuracy of billing entries and supporting documentation.</li><li>Prepares invoices for submission to clients via various Ebilling platforms or by email, dependent on client requirements</li><li>Monitors accounts receivable and collection efforts</li><li>Submits budgets per client requirements</li><li>Works closely with billing partners on bill appeals</li></ul><p><strong> </strong></p>
<p>We are looking for a motivated and detail-oriented professional to join our team in Stamford, Connecticut as an Associate of Alternative Investments. This entry-level role offers an excellent opportunity to gain valuable experience in financial services, particularly in private equity and alternative investments, while supporting client service and operational functions. If you are eager to learn, enjoy problem-solving, and aspire to grow in a dynamic environment, this position is an ideal fit.</p><p><br></p><p>Responsibilities:</p><p>• Address client inquiries regarding account changes, transactions, tax documentation, and investor servicing.</p><p>• Process subscription and redemption requests, transfers, and account updates, including changes of address, advisor updates, estate and beneficiary transfers, and registration changes</p><p>• Collaborate with marketing and operations teams to maintain and update forms, applications, and communication materials.</p><p>• Ensure timely and accurate processing of client transactions within strict monthly and quarterly deadlines.</p><p>• Provide guidance on account-related concerns such as asset transfers, registration updates, and tax form availability.</p><p>• Assist in resolving client issues efficiently while maintaining high standards of service.</p><p>• Support the implementation and improvement of workflow processes to enhance operational effectiveness.</p>
We are looking for an experienced Human Resources (HR) Business Partner to join our team in West Sacramento, California. In this role, you will serve as a strategic advisor, driving HR initiatives and ensuring organizational compliance with employment laws and policies. This position requires a dynamic and detail-oriented individual with a strong background in employee relations, HR administration, and benefits management.<br><br>Responsibilities:<br>• Develop and implement HR strategies that align with organizational goals and foster employee engagement.<br>• Provide guidance and support on employee relations matters, including conflict resolution and investigations.<br>• Manage benefits administration, ensuring employees understand and utilize available programs effectively.<br>• Oversee onboarding processes to ensure a seamless transition for new hires into the organization.<br>• Maintain and optimize HRIS systems to streamline data management and reporting.<br>• Ensure compliance with wage and hour laws, union agreements, and other labor regulations.<br>• Collaborate with leadership to address workforce planning and talent management needs.<br>• Conduct training sessions and workshops to promote skill development and compliance awareness.<br>• Monitor and evaluate HR metrics to inform decision-making and improve operational efficiency.
We are looking for a skilled Grant Accountant to join our team on a long-term contract basis. This position, based in Rialto, California, offers an exciting opportunity to oversee and manage grant-related financial activities within the government sector. The ideal candidate will bring expertise in grant management and financial administration to ensure compliance and accuracy in all transactions.<br><br>Responsibilities:<br>• Oversee the administration and financial reporting of government grants, ensuring compliance with all relevant regulations.<br>• Perform detailed reconciliations and prepare audit documentation to support accurate financial reviews.<br>• Manage accounts payable and accounts receivable processes, ensuring timely and efficient transactions.<br>• Conduct regular bank reconciliations and maintain the integrity of the general ledger.<br>• Collaborate with internal teams to ensure proper allocation of funds and adherence to grant guidelines.<br>• Utilize Abila MIP software to streamline accounting processes and enhance reporting accuracy.<br>• Monitor and report on fund administration activities, including net asset value (NAV) calculations.<br>• Provide financial insights and recommendations to optimize grant utilization and fund management.
<p>Our company is currently seeking to hire a qualified and experienced Customer Service Representative to join our team. The successful candidate will be expected to maintain a high level of customer satisfaction by ensuring all inquiries, complaints and problems are resolved efficiently.</p><p>Responsibilities will include:</p><ol><li>Responding promptly to customer inquiries in a polite and professional manner.</li><li>Handling and resolving customer complaints.</li><li>Processing orders, forms, applications, and requests.</li><li>Providing customers with product and service information.</li><li>Documenting customer interactions and transactions, detailing inquiries or complaints as well as actions taken.</li><li>Monitoring customer service team and ensuring all policies and procedures are adhered to.</li><li>Developing and maintaining customer relationships and updating customer databases.</li><li>Performing any other duties as assigned by the management.</li></ol><p><br></p>
<p>Robert Half Legal is seeking a highly organized and detail-oriented Pre-Litigation Legal Support Specialist with 2-3 years of experience, to assist attorneys and clients in the critical preparation stages of legal matters in Houston, Texas. This contract role invites a motivated professional to support pre-litigation activities through drafting, research, and document review while keeping the process streamlined and efficient.</p><p><br></p><p><strong>Responsibilities:</strong></p><p><br></p><ul><li>Assist attorneys in drafting demand letters, correspondence, and documentation needed for pre-litigation strategies.</li><li>Review, organize, and manage legal files, including client records and evidence, ensuring all materials are readily accessible.</li><li>Conduct factual research and gather relevant information, including reviewing police reports, medical records, and related documents.</li><li>Coordinate communication between clients, opposing parties, witnesses, experts, and legal teams to facilitate case progress.</li><li>Calendar and track pre-litigation deadlines to ensure timely submission of materials.</li><li>Support settlement negotiations by organizing and maintaining evidence, records, and communication documentation.</li><li>Prepare pre-litigation reports and summaries for attorneys in advance of potential litigation.</li><li>Ensure compliance with applicable legal standards and procedures in all pre-litigation phases.</li></ul>
We are looking for a meticulous Document Management Specialist to join our team on a long-term contract basis in Sacramento, California. In this role, you will ensure the accurate handling of scanned documents, manage claim-related documentation, and uphold quality standards. This position requires someone with strong attention to detail who thrives in an organized and fast-paced environment.<br><br>Responsibilities:<br>• Examine scanned images of incoming mail to ensure clarity and adherence to company standards.<br>• Assign labels and titles to documents following established identification protocols.<br>• Investigate and resolve cases where documents lack a claim number, forwarding them to the appropriate teams for further review.<br>• Conduct quality assurance checks to validate scanned images and ensure they meet company criteria.<br>• Reject or return documents for rescanning when images fail to meet standards or contain invalid claim numbers.<br>• Notify senders of invalid documents and provide guidance on corrections.<br>• Index and assign scanned images to the appropriate claim numbers by cross-referencing relevant details in the claims management system.<br>• Input detailed summaries into the claims software, including document type and service date.<br>• Tackle special assignments and projects as directed, ensuring timely and thorough completion.
<p>We are looking for an experienced Customer Service Representative to join our client's dynamic team in Old Lyme, Connecticut. The ideal candidate will excel in managing customer interactions, processing orders, and maintaining detailed records with precision.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Handle inbound and outbound customer calls with professionalism, ensuring prompt and accurate responses to inquiries.</p><p>• Process customer orders efficiently using relevant systems and tools, maintaining accuracy and attention to detail.</p><p>• Manage communication through various platforms, including chat boxes and messaging systems, to provide timely support.</p><p>• Utilize Shopify and other systems to facilitate seamless order entry and tracking.</p><p>• Coordinate call flow effectively to maintain high levels of customer satisfaction.</p><p>• Perform data management tasks, including creating and updating records in Excel spreadsheets.</p><p>• Participate in onsite training sessions to gain a thorough understanding of company processes and tools.</p><p>• Collaborate with team members to ensure alignment on customer service goals and standards.</p><p>• Leverage expertise in J.D. Edwards or similar systems to streamline operations and enhance productivity.</p>
