<p>We are looking for a dedicated Customer Service Representative to join our team in Vandalia, Ohio. This is a Contract-to-permanent position offering an excellent opportunity to grow professionally while contributing to a dynamic and supportive environment. The role involves engaging with customers, managing data, and ensuring accurate processing of information.</p><p><br></p><p>Responsibilities:</p><p>• Perform accurate data entry tasks into member portals, ensuring submissions are verified and confirmed.</p><p>• Handle inbound calls professionally, addressing customer inquiries and resolving issues effectively.</p><p>• Process enrollments and update eligibility records in accordance with company guidelines.</p><p>• Manage mail distribution and assist with scanning and indexing documents.</p><p>• Generate and analyze reports to support operational needs.</p><p>• Coordinate with vendors and representatives to address service-related matters.</p><p>• Schedule appointments and maintain organized records of communications.</p><p>• Respond to customer emails promptly and professionally, ensuring all queries are resolved.</p><p>• Utilize Microsoft Excel and Word for tracking and documentation purposes.</p><p>• Support order entry processes to ensure timely and accurate handling of requests.</p><p><br></p><p><strong>For immediate consideration, call 937.224.8326.</strong></p><p><br></p>

• Proven experience in customer service, particularly handling inbound calls and email correspondence.<br>• Strong data entry skills with attention to detail and accuracy.<br>• Proficiency in Microsoft Excel and Word for documentation and reporting.<br>• Ability to process enrollments and eligibility updates efficiently.<br>• Familiarity with scanning, indexing, and mail distribution tasks.<br>• Excellent communication skills, both verbal and written, to interact with customers and vendors.<br>• Organizational skills for scheduling appointments and maintaining records.<br>• Previous experience in order entry and related administrative tasks is preferred.

<h3 class="rh-display-3--rich-text">TalentMatch^®</h3> <p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.</p>