We are looking for a dedicated Customer Service Representative to join our team in Dayton, Ohio. This long-term contract position offers an opportunity to provide vital services within a non-profit organization, assisting customers with essential processes and maintaining accurate records. If you thrive in a detail-oriented, customer-focused environment, we encourage you to apply. Responsibilities:• Handle registration tasks using state-specific software to ensure accurate processing records.• Review and verify documentation for completeness and correctness, making necessary updates as required.• Assist customers in completing forms and provide clear guidance on registration procedures for records.• Process and issue requests through in-person interactions or online orders, following established protocols.• Manage, validate, and preserve departmental records to meet compliance standards set by state, auditing, and regulatory agencies.• Edit and update records or documents as assigned, ensuring accuracy and adherence to guidelines.• Coordinate with external agencies to obtain records and transfer information to relevant parties.• Participate in cross-training initiatives and perform additional duties as assigned For immediate consideration, call 937.224.8326.

• High School diploma or equivalent education. • Two to three years of experience in a customer service-oriented role. • Proficiency in using Microsoft Office applications, such as Word and Excel, or similar software. • Strong skills in data entry, email correspondence, and handling inbound calls. • Ability to maintain confidentiality and adhere to strict privacy standards. • Capable of working effectively during public health emergencies or crises, with flexibility regarding hours and location. • Detail-oriented with excellent organizational skills. • Strong communication abilities to assist customers and collaborate with team members.

<h3 class="rh-display-3--rich-text">TalentMatch®</h3> Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.

Dayton, OH
onsite
Temporary
16.15 - 17.20 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Dayton, Ohio. This long-term contract position offers an opportunity to provide vital services within a non-profit organization, assisting customers with essential processes and maintaining accurate records. If you thrive in a detail-oriented, customer-focused environment, we encourage you to apply. Responsibilities:• Handle registration tasks using state-specific software to ensure accurate processing records.• Review and verify documentation for completeness and correctness, making necessary updates as required.• Assist customers in completing forms and provide clear guidance on registration procedures for records.• Process and issue requests through in-person interactions or online orders, following established protocols.• Manage, validate, and preserve departmental records to meet compliance standards set by state, auditing, and regulatory agencies.• Edit and update records or documents as assigned, ensuring accuracy and adherence to guidelines.• Coordinate with external agencies to obtain records and transfer information to relevant parties.• Participate in cross-training initiatives and perform additional duties as assigned For immediate consideration, call 937.224.8326.
2025-09-04T21:29:09Z