<p>Are you an experienced Office Manager looking for an opportunity to showcase your organizational skills and leadership abilities? Our client, a growing company in the Rosedale area, is seeking a dynamic and resourceful individual to join their team as a Temp-to-Hire Office Manager. This position offers the potential to transition into a long-term role and is ideal for someone with exceptional multitasking abilities and a knack for problem-solving.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Oversee daily office operations, ensuring a well-organized and efficient work environment.</li><li>Manage administrative staff and provide guidance on priorities, deadlines, and workflow.</li><li>Handle scheduling duties, including meetings, appointments, and office events.</li><li>Streamline office procedures and support operational improvements.</li><li>Serve as a liaison between departments, ensuring smooth communication and collaboration.</li><li>Manage vendor relationships, office supplies, and inventory procurement.</li><li>Provide support with data entry, customer service, and other general administrative duties as needed.</li></ul><p><br></p>
<p>A global logistics company in Baltimore is seeking a detail-oriented Dispatcher to join their team! This person will be handling calls and coordinating and communicating with 50-75 drivers each day, asking questions to gather information from callers and prioritizing calls based on responses, relaying information, and general customer support. Must have strong communication skills, can multitask well, and have excellent attention to detail. </p>
We are looking for a meticulous and organized Legal Assistant to join our team in Baltimore, Maryland. This role offers an exciting opportunity to support attorneys in a dynamic legal environment, focusing on personal injury, medical malpractice, sexual abuse, and mass tort cases. If you have a strong background in civil litigation and thrive in a fast-paced setting, we encourage you to apply.<br><br>Responsibilities:<br>• Prepare and file legal documents, including pleadings, motions, and other court filings, ensuring accuracy and compliance with deadlines.<br>• Manage the attorney's calendar by scheduling court dates, client meetings, and other appointments.<br>• Conduct electronic filing (e-filing) of legal documents in state and federal courts.<br>• Organize and maintain case files, ensuring all documents are easily accessible and up to date.<br>• Assist in drafting correspondence and legal documents for attorney review.<br>• Communicate with clients, courts, and opposing counsel to coordinate case-related matters.<br>• Perform research on case law and other legal precedents as needed.<br>• Track deadlines and ensure timely submission of all required filings.<br>• Provide administrative support such as answering phones, managing mail, and handling office correspondence as needed.
<p>We are seeking a skilled HR Generalist to oversee all aspects of human resources practices and processes. As an HR Generalist, you'll play a critical role in supporting various HR functions and ensuring smooth day-to-day operations in the workplace. This is an exciting opportunity for professionals who thrive on managing a wide range of responsibilities and building positive employee experiences. This position is onsite Monday to Friday.</p><p>Responsibilities</p><p>• Administer and oversee employee lifecycle processes, including recruitment, onboarding, training, and offboarding.</p><p>• Ensure compliance with federal, state, and local employment laws and company policies.</p><p>• Support employee relations by handling inquiries, resolving workplace issues, and managing performance reviews.</p><p>• Maintain and update employee records using an HRIS system, ensuring data accuracy and confidentiality.</p><p>• Collaborate with leadership to develop and implement HR strategies, programs, and initiatives aligned with organizational goals</p><p>• Handling benefits – FMLA, LOA, and ADA </p><p>• Monitor and support compliance initiatives, ensuring accurate documentation and regulatory adherence.</p><p><br></p>
We are looking for a meticulous Legal Assistant to join our team for a contract position in Baltimore, Maryland. In this role, you will provide crucial support within the Trusts and Estates division, assisting a Partner with various legal processes and administrative tasks. This opportunity is ideal for someone with a strong background in trusts and estates and excellent technical skills.<br><br>Responsibilities:<br>• Prepare and submit e-filings and court documents accurately and on time.<br>• Conduct legal research to support trusts and estates cases.<br>• Manage calendars and schedules to ensure smooth coordination of appointments and deadlines.<br>• Assist with civil litigation tasks, including drafting and filing necessary documents.<br>• Handle administrative duties to support the Partner in the Trusts and Estates division.<br>• Maintain organized records and files related to casework.<br>• Communicate effectively with clients and other legal professionals.<br>• Ensure compliance with legal procedures and deadlines.<br>• Utilize technical tools and software efficiently for legal documentation and filing.
<p>We are seeking an Administrative Assistant to join our team in McLean, Virginia. This role involves a variety of administrative tasks, ranging from data entry to customer service. The successful candidate must have experience within property management and is looking to work for a HQ office.</p><p><br></p><p>Responsibilities:</p><p>• Manage inbound calls and provide exceptional customer service</p><p>• Handling invoices, data entry, reports, and editing/drafting documents </p><p>• Maintain effective email correspondence with customers and team members</p><p>• Utilize Microsoft Office Suite extensively, especially Excel and Outlook</p><p>• Supporting property management team with various administrative task. </p><p>• Provide administrative assistance in various office functions</p><p>• Contribute to administrative management tasks</p><p><br></p><p><br></p><p><br></p>
<p>Exciting opportunity for a Senior Accountant with a dynamic team and growing company! An ideal candidate will have prior public accounting experience, and/or experience working with accounting for a private equity backed company. </p><p><br></p><p>Robert Half has partnered with a reputable company in the area that is a leader in their industry that is experiencing tremendous growth to hire their next Senior Accountant! </p><p>As a Senior Accountant, you will partner with the Assistant Controller and Controller on monthly closings, preparing financial reporting packages, general ledger maintenance, fixed asset maintenance, and more. In additional to traditional G/L responsibilities, this Senior Accountant will be tasked with helping to streamline procedures, create efficiencies, and help identify strengths of the team members to be used most effectively. You will also play a key role in getting internal controls and procedures in place for more accurate reporting. This position is a challenging, multi-faceted opportunity to work for a company that recognizes and rewards hard work and offers flexible schedules!</p><p> </p><p>A sample of your responsibilities will include:</p><p>- Regular maintenance and reconciliation of journal entries</p><p>- Compose thorough journal entries and account reconciliations which include, but are not limited to, cash, prepaid expenses, intercompany entries, fixed assets and depreciation, etc.</p><p>- Assist with the month-end closing process by preparing monthly financial statements</p><p>- Implement procedures and policies to streamline processes and create efficiencies for more accurate reporting</p><p>- Performing additional special projects upon request</p><p> </p><p>Could our next team member be you? Are you a hard-worker that is motivated to become a leader and grow within a company? Are you a team player that will pitch in where needed? </p><p>If so, please apply immediately to Tracy Kaszuba at Robert Half on LinkedIn, or email me directly at tracy.kaszuba@roberthalf. </p>
We are looking for a detail-oriented Administrative Assistant to join our team in Fairfax, Virginia. In this role, you will provide vital support to the office by managing various administrative tasks and ensuring smooth day-to-day operations. This is a long-term contract position, offering part-time hours from Monday through Thursday.<br><br>Responsibilities:<br>• Provide comprehensive administrative assistance to support office operations effectively.<br>• Handle inbound calls professionally and direct them to the appropriate departments.<br>• Perform accurate data entry tasks to maintain organized and up-to-date records.<br>• Coordinate schedules and manage appointments to optimize team productivity.<br>• Assist with receptionist duties, including greeting visitors and managing front desk activities.<br>• Utilize the Microsoft Office Suite to create, edit, and manage documents and spreadsheets.<br>• Ensure that organizational systems are maintained and files are well-organized.<br>• Collaborate with team members to address administrative needs and enhance office efficiency.<br>• Uphold high standards of attention to detail in all administrative processes.<br>• Communicate effectively with staff and stakeholders to ensure seamless coordination.
We are looking for a skilled Attorney/Lawyer to join our team in Towson, Maryland. This role offers an opportunity to engage in diverse legal tasks, including litigation strategy, document preparation, and case management. The ideal candidate will excel in legal research, negotiation, and client advocacy, ensuring the highest standards of meticulous representation.<br><br>Responsibilities:<br>• Perform thorough legal research to interpret statutes, case law, and regulations relevant to cases.<br>• Develop comprehensive case strategies and outline litigation approaches to achieve favorable outcomes.<br>• Draft and file legal pleadings, motions, and other court documents with precision and attention to detail.<br>• Respond effectively to defense motions, including those for dismissal or summary judgment.<br>• Prepare and review discovery requests and responses to ensure accuracy and compliance.<br>• Conduct depositions of defendants, witnesses, and expert individuals to gather critical information.<br>• Guide clients through deposition preparation, mediation proceedings, and trial testimony.<br>• Analyze and organize discovery materials to ensure evidence is managed effectively.<br>• Negotiate settlements with opposing counsel and insurance representatives to secure optimal results for clients.<br>• Advise clients on settlement offers and potential trial implications, providing clear guidance on legal options.
<p>Cutting Edge client is looking to staff a Controller with proven leadership skills while working in a thriving company. The Controller will be responsible for ensuring compliance within the manufacturing sector, overseeing cost accounting, consolidations, financial reporting, budgeting, general ledger responsibilities, assisting with payroll tax processing, creating financial forecasting coordinating month-end, quarter-end, and year-end financial close processes, and implementing and maintaining internal controls to safeguard company assets. The ideal individual for this role must be a people leader, drive process improvements & ERP system enhancements, have experience with hazardous material cost tracking and compliance reporting.</p><p><br></p><p><br></p><p>Major Responsibilities</p><p>· Review and manage accounting operations</p><p>· Oversee the month end close process</p><p>· Develop financial strategies</p><p>· Expense Variance Review</p><p>· Prepare financial statements and reports</p><p>· Account Reconciliations </p><p>· Consolidate financial data</p><p>· Internal Control Monitoring</p><p>· Assist with internal/external audit preparation</p><p>· Coach, Train, Mentor financial staff</p>
<p><strong>Workday Techno-Functional Consultant – Compensation (HCM)</strong></p><p><strong>Duration:</strong> ~2 months (with potential for extension or conversion to permanent)</p><p> <strong>Location:</strong> Hybrid schedule in McLean, VA</p><p>This role focuses on <strong>Compensation within Workday HCM</strong>. The consultant will provide <strong>techno-functional support</strong>, including configuration, enhancement recommendations, and strategic guidance on compensation processes.</p><p><br></p>
<p>We are looking for an experienced Staff Accountant to join our team on a contract basis in Baltimore, Maryland. This position requires a detail-oriented individual with strong bookkeeping and accounting skills to assist with year-end preparation and related tasks. The ideal candidate will possess advanced knowledge of QuickBooks and a solid understanding of journal entries.</p><p><br></p><p>Responsibilities:</p><p>• Review and analyze financial entries to ensure accuracy and compliance with accounting standards.</p><p>• Prepare detailed documentation and records for tax accountants to facilitate year-end tax filings.</p><p>• Perform bookkeeping tasks, including managing accounts and reconciling balances.</p><p>• Utilize QuickBooks to update and maintain financial records.</p><p>• Create and post journal entries to reflect accurate financial data.</p><p>• Support month-end and year-end closing processes by completing necessary accounting procedures.</p><p>• Maintain organized records to streamline tax preparation and reporting.</p><p>• Conduct thorough reviews of accounting data to identify discrepancies and resolve issues.</p>
<p>We are seeking a professional and reliable Receptionist to be the welcoming face at our client’s corporate office located in Chantilly, VA. The Receptionist plays a key role in creating a positive first impression, supporting office operations, and ensuring smooth day-to-day front desk management. This is temporary onsite position, working Monday to Friday 8 am to 5 pm.</p><p>Key Responsibilities</p><p>• Greet visitors, clients, and employees with professionalism and courtesy.</p><p>• Answer and direct incoming calls, messages, and emails in a timely manner.</p><p>• Handling mailings and various office tasks. </p><p>• Greeting clients, updating schedules for their appointments, rescheduling appointments.</p><p>• Provide general administrative support such as filing, data entry, and correspondence.</p><p>• Maintain a clean, organized, and welcoming reception area.</p>
We are looking for a dedicated Front Desk Receptionist to join our team in Hanover, Maryland. As the first point of contact, you will play a vital role in creating a welcoming and organized environment for staff and visitors. This is a Contract position where strong organizational skills and excellent communication abilities are essential to ensure smooth daily operations.<br><br>Responsibilities:<br>• Greet visitors and staff warmly, ensuring an organized and friendly atmosphere.<br>• Manage incoming calls efficiently, handling a multi-line phone system and directing inquiries appropriately.<br>• Maintain and restock office and kitchen supplies, including snacks, coffee, and other essentials.<br>• Run the dishwasher weekly and ensure the kitchen area remains clean and organized.<br>• Assist with coordinating office lunches, including setup, cleanup, and visitor support.<br>• Provide general administrative support as requested, ensuring tasks are completed accurately and on time.<br>• Monitor office needs and communicate with staff to address supply requirements.<br>• Deliver exceptional customer service to both internal and external stakeholders.
We are looking for a skilled Commercial Real Estate Finance Attorney to join our team remotely. This role involves working on sophisticated real estate finance transactions, including affordable housing projects and large-scale commercial developments. If you have a passion for representing institutional lenders and navigating complex financial structures, this position offers an exciting opportunity to contribute to impactful deals.<br><br>Responsibilities:<br>• Represent institutional lenders and capital providers in commercial real estate finance transactions, ensuring their interests are well-protected.<br>• Draft and negotiate a variety of loan agreements, such as construction loans, bridge loans, term loans, syndicated credit facilities, and secured or unsecured lines of credit.<br>• Conduct detailed reviews and analyses of title commitments, surveys, organizational documents, and other due diligence materials.<br>• Manage the real estate due diligence process, ensuring thoroughness and compliance with all legal requirements.<br>• Advise clients on bond financing and affordable housing projects, including transactions involving Low-Income Housing Tax Credits.<br>• Collaborate effectively with clients, opposing counsel, and third parties to facilitate smooth transaction closings.<br>• Provide strategic guidance on complex financial structures and real estate financing matters.<br>• Ensure timely and accurate handling of all aspects of loan documentation and transaction execution.
<p>Are you a recent accounting graduate ready to launch your career in a dynamic and supportive environment? My client is seeking an <strong>Entry-Level Cash Accountant</strong> to join their team at their Reston, VA HQ. n this critical role, you’ll gain hands-on experience in maintaining accurate financial records, reconciling accounts, and supporting business operations—all while contributing to the financial success of our organization. This is a fantastic opportunity for someone with a strong understanding of accounting principles and a desire to grow their expertise. If you have excellent attention to detail, a firm grasp of how balance sheet accounts impact financials, and proficiency in journal entries and reconciliations, I encourage you to apply. My client has an excellent culture, strong history of developing talent and promoting from within for those looking for a long-term career with a single organization as well as providing terrific work life balance and an above average total compensation package. This is an on-stie position in Reston.</p><p><strong>What You’ll Do:</strong></p><ul><li>Prepare and post <strong>daily journal entries</strong> to ensure accurate recording of cash activity.</li><li>Reconcile <strong>positive pay information</strong> between bank records and company systems.</li><li>Process and reconcile <strong>cash receipts</strong>, ensuring timely and accurate reporting.</li><li>Maintain and oversee the organization’s <strong>check stock</strong>.</li><li>Handle the <strong>escheatment</strong> of uncashed checks in compliance with applicable regulations.</li><li>Assist with <strong>monthly accounting close procedures</strong>, ensuring financial records are accurate and complete.</li><li>Respond to inquiries from <strong>Treasury</strong> and collaborate with other business areas to address financial questions.</li><li>Contribute to other tasks and projects as needed.</li></ul><p><strong>Why You Should Apply:</strong></p><ul><li><strong>Start Your Career:</strong> This is an excellent opportunity to gain real-world experience in accounting and work closely with a talented team committed to your growth and success with an organization that you can be with long-term.</li><li><strong>Build Your Skills:</strong> You’ll strengthen your knowledge of core accounting processes while tackling financial challenges and learning on the job.</li><li><strong>Be an Integral Part of the Team:</strong> While working onsite in <strong>Reston, VA</strong>, you’ll contribute daily to a collaborative and motivating work environment where accuracy and teamwork are celebrate</li></ul>
<p>We are looking for a dedicated Membership Representative to join our team in Reston, Virginia. This is a onsite position that offers an excellent opportunity to contribute to a fast-paced environment. The ideal candidate will be meticulous, efficient, and maintain high standards of accuracy.</p><p><br></p><p>Responsibilities:</p><p>• Process and input data quickly and accurately to meet organizational standards.</p><p>• Handle inbound and outbound calls to prospective members.</p><p>• Address and resolve member inquiries in a thorough and timely manner.</p><p>• Manage multiple tasks simultaneously in a fast-paced setting.</p><p>• Maintain organized and up-to-date filing systems for member documentation.</p><p>• Communicate effectively via email and phone.</p><p>• Perform routine administrative tasks, including copying and document handling.</p><p>• Utilize Microsoft Word and Microsoft Excel to create and manage documents and reports.</p><p>• Ensure all member information is handled with confidentiality and care</p><p><br></p>
<p><strong>SENIOR TAX ASSOCIATE / TAX MANAGER (DOE) - PUBLIC ACCOUNTING FIRM IN NORTHERN BALTIMORE COUNTY </strong></p><p> </p><p>My client, a public accounting firm in Northern Baltimore County, is searching for a Senior Tax Associate or Tax Manager - depending on experience. As Manager, you will be responsible for providing oversight to a small staff of tax accountants working with all entity types, tax planning projections, preparing complex federal and state, as well as individual income, estate and trust returns. You will also communicate with the IRS on an as needed basis. As Senior, you will oversee and mentor staff level tax associates and be the right hand on tax engagements to the assigned Tax Manager / Partner. This is an excellent opportunity to join a well-known and respected firm with opportunities for growth and career development!! Please submit your resume today for immediate consideration!!</p><p> </p><p>What You'll Get To Do Every Day:</p><ul><li>Review and manage staff deliverables including tax returns, extensions, tax planning calculations, and write-work for all entity types (C-Corp, S‐Corp, Partnership, fiduciary, multi-state, trust and individual).</li><li>Review Compiled financial statements for Corporations, Not for Profit entities, and Partnerships, including workpapers, accounting and adjusting entries, bank reconciliations, and client books and records.</li><li>Prepare and review complex tax planning projections for individual and corporate estimated tax liability.</li><li>Manage and monitor client deliverables and due dates.</li><li>Prepare complex U.S. and multi-state income tax returns for business entities, including consolidated and non-consolidated C-corporations, S‐Corporations, Partnerships, Fiduciary, and Non-Profit Organizations.</li><li>Prepare complex U.S. and state individual income, gift tax, and estate tax returns.</li><li>Conduct complex tax research and prepare memorandum outlining findings and conclusions.</li><li>Respond to IRS and state agency audits, inquires, and tax notices.</li><li>Communicate with IRS and clients in connection with audits, inquires, and tax notices.</li><li>Delegate projects to staff that can handle them most efficiently and provide accounting and tax assistance to staff as needed.</li><li>Engage in consulting and special projects as requested by Management and Clients.</li><li>DOE and level hired - Take direction and report to the Managers / Principals / Partners of the tax department.</li></ul><p>Please send your resume immediately to be considered to Tracy Kaszuba on LinkedIn or to Tracy.Kaszuba at RobertHalf</p>
<p>We are looking for a highly motivated Director to oversee and advance our Cyberinfrastructure (CI) initiatives in Northern, Virginia. This role will require a strategic thinker with a strong technical background to lead a dynamic team and drive innovative solutions in networking, computing, storage, cybersecurity, and software. The ideal candidate will play a pivotal role in shaping CI strategies, fostering collaboration, and enhancing research and education capabilities.</p><p><br></p><p>Responsibilities:</p><p>• Develop and execute comprehensive strategies to align Cyberinfrastructure operations with organizational goals.</p><p>• Build and maintain collaborative relationships with IT staff to effectively assess and address CI needs.</p><p>• Research, identify, and implement emerging technologies to strengthen CI support for research and education.</p><p>• Coordinate with regional networks and stakeholders to improve CI-enabled research initiatives.</p><p>• Prepare proposals and oversee the management of federally funded CI projects to ensure their success.</p><p>• Lead, mentor, and supervise the Cyberinfrastructure team, fostering growth and accountability.</p>
<p>We are seeking a highly organized and detail-oriented Executive Assistant to provide professional administrative support to senior leadership in our Bethesda corporate office. This individual will act as the right hand to executives, managing schedules, coordinating communications, and ensuring that leadership can operate at maximum efficiency. This position is Monday to Friday (3 days in office and 2 days remote). You will be reporting to the Executive Leadership.</p><p>Key Responsibilities</p><p>• Manage complex executive calendars, scheduling meetings, appointments, and travel arrangements.</p><p>• Prepare and edit correspondence, reports, and presentations with a high degree of accuracy and confidentiality.</p><p>• Coordinate logistics for board meetings, leadership team sessions, and client-facing events.</p><p>• Screen calls, emails, and requests, prioritizing appropriately and ensuring timely follow-up.</p><p>• Assist with project management tasks, tracking deadlines, deliverables, and follow-ups.</p><p>• Serve as a liaison between executives and internal teams, clients, and external partners.</p><p>• Handle expense reporting, invoice processing, and vendor coordination as needed.</p>
<p>Excellent opportunity for a Staff Accountant with 1-2 years of accounting experience looking to join a public accounting firm! We will consider someone looking to switch public accounting firms, but we will also consider someone with corporate accounting experience (general ledger reconciliations, bank reconciliations, journal entries) that wants to get into public accounting. This is your opportunity to make the switch and gain valuable public accounting experience and ideally grow within a stable and reputable firm where employees have a lot of tenure! </p><p> </p><p>Robert Half has partnered with a long-time client to hire their next staff accountant. This Staff Accountant role is for candidates who can prepare adjusting journal entries, bank reconciliations, general ledger account reconciliations, and have a foundational knowledge of the general ledger. In this role, you will oversee client accounting records, reconcile their books and account recs, verify journal entries, payables, payrolls and more. You might be our ideal candidate, if you are a detail-oriented and team player, willing to pitch in where necessary.</p><p> </p><p>Your responsibilities will include but are not limited to:</p><p>- Interacting with clients on their accounting records</p><p>- Periodically maintain and reconcile journal entries and account reconciliations</p><p>- Maintain fixed asset records and related depreciation / amortization schedules</p><p>- Trial Balance review and analysis</p><p>- Handle assigned compilation and reviews</p><p>- Impromptu reporting and special projects, when requested</p><p> </p><p>This is an opportunity to work under strong managers and partners who are excellent mentors and cultivate a team environment and opportunity for growth! Please apply immediately as this role will not last long! Send your resume directly to Tracy Kaszuba at Robert Half.</p>
<p>Established management provider is looking to hire an Accounting Manager/Supervisor who can build and maintain a strong financial team! This role involves maintaining internal controls, supporting strategic financial initiatives, preparing monthly account reconciliations, coordinating financial tax audits, monitor and analyze account data, overseeing the month end close process, entering general ledger activities, and staying updated on changes in accounting standards and regulations to ensure ongoing financial health and growth. The ideal Accounting Manager/Supervisor will have solid financial analysis skillset, excellent communication and interpersonal skills, strong understanding of GAAP standards, and the capacity to multi-task while meeting crucial deadlines.</p><p><br></p><p>What you get to work on daily</p><p>· Supervise and lead the accounting team, including accounts payable/receivable and general ledger</p><p>· Manage month-end and year-end closings</p><p>· Coordinate and support external audits </p><p>· Oversee tax filings ensuring compliance with local, state and federal regulations</p><p>· Prepare monthly, quarterly, and annual financial reports/statements</p><p>· Analyze financial data and provide insights to senior management</p><p>· Support system implementations, upgrades, and process automation projects</p><p>· Monitor and track internal assets and expenditures</p>
We are looking for a skilled and experienced In House Counsel to join our team in Baltimore, Maryland. This role requires a legal expert who can provide advice across various corporate matters, including compliance, contracts, and employment law. The ideal candidate will play a key role in supporting the company's legal needs while ensuring adherence to regulatory standards.<br><br>Responsibilities:<br>• Offer legal guidance on contracts, non-disclosure agreements, third-party agreements, and corporate policies.<br>• Review and approve marketing materials, websites, apps, and advertising projects to ensure compliance with legal standards.<br>• Provide counsel on human resource and employment matters such as employee handbooks, hiring procedures, separation agreements, and benefits.<br>• Ensure compliance with consumer data protection regulations and corporate policies.<br>• Supervise and coordinate with external legal counsel for regulatory compliance in new market entry.<br>• Draft and review various types of company-related contracts to ensure accuracy and legal soundness.<br>• Support the organization in maintaining compliance with field policies related to advertising, intellectual property use, and international relationships.<br>• Offer leadership and coaching to direct and indirect reports, including performance evaluations and staffing decisions.<br>• Collaborate on corporate legal matters relevant to a publicly traded company.<br>• Travel occasionally to fulfill legal obligations or provide training, approximately 3-5 times annually.
We are looking for dedicated Customer Service Representatives to join a dynamic credit union call center in Edgewood, Maryland. In this long-term contract position, you will play a vital role in ensuring member satisfaction by delivering exceptional service and resolving inquiries efficiently. This role offers the opportunity to make a meaningful impact on the financial well-being of members while working in a collaborative and detail-oriented environment.<br><br>Responsibilities:<br>• Handle incoming member calls with care and efficiency, aiming for first-call resolution and a positive experience.<br>• Provide accurate and detailed information by leveraging established procedures and available tools.<br>• Address member concerns effectively, offering appropriate solutions and escalating issues when necessary.<br>• Adhere to security protocols while verifying member identities before assisting with their inquiries.<br>• Review member profiles in the core data system to identify previous interactions and ensure seamless service.<br>• Assess member needs, recommend suitable services or loan products, and promote automated solutions.<br>• Inform members about ongoing promotions and account offerings, enhancing their understanding of available benefits.<br>• Resolve financial and non-financial account discrepancies and update member records with call details.<br>• Meet service goals and manage multiple call queues efficiently.<br>• Uphold credit union policies and procedures while ensuring accuracy in account corrections and calculations.
We are looking for a motivated and detail-oriented Executive Assistant to provide administrative support to a senior leader at Grace Church. This role requires exceptional organizational skills, the ability to manage multiple priorities, and a proactive approach to problem-solving. As a Contract position with the potential for long-term growth within the organization, this opportunity offers stability and career development.<br><br>Responsibilities:<br>• Manage and maintain the executive's calendar, ensuring all appointments, meetings, and commitments are scheduled efficiently.<br>• Coordinate travel arrangements, including booking flights, accommodations, and transportation for both business and personal needs.<br>• Facilitate meetings by preparing materials, taking notes, and ensuring all logistics are handled seamlessly.<br>• Review and edit documents for accuracy and completeness before submission or distribution.<br>• Assist with project management tasks, ensuring deadlines are met and progress is tracked effectively.<br>• Communicate reminders and updates to the executive regarding upcoming meetings, deadlines, and priorities.<br>• Act as a point of contact, handling correspondence and inquiries with professionalism.<br>• Provide support in organizing and managing files, both digital and physical, to maintain accessibility.<br>• Ensure smooth transitions between appointments and meetings, including signaling when it is time to conclude calls or discussions.<br>• Contribute to the overall efficiency of the team by identifying opportunities for process improvement.
