Collections Specialist
We are looking for a detail-oriented Collections Specialist to join our team in Westlake, Texas. This is a Contract-to-permanent position ideal for professionals who thrive in fast-paced environments and enjoy problem-solving. As part of our growing organization, you will play a critical role in managing accounts receivable processes and ensuring timely payments from business clients.<br><br>Responsibilities:<br>• Analyze customer account statements to identify discrepancies and billing issues.<br>• Collaborate with clients to resolve payment delays and ensure compliance with payment terms.<br>• Manage a portfolio of 200–250 business-to-business accounts, providing regular follow-ups and maintaining accurate records.<br>• Investigate reasons for non-payment and implement effective solutions to address account concerns.<br>• Track and document account actions, ensuring all resolutions are properly recorded.<br>• Utilize Microsoft Excel to organize data, format spreadsheets, and apply simple formulas.<br>• Update and maintain account information within the NetSuite system.<br>• Work proactively to bring delinquent accounts back on track with payment schedules.<br>• Handle billing inquiries professionally and provide guidance on resolving issues.<br>• Create and present reports summarizing account statuses and collection efforts.
• Proficiency in accounting software systems and CRM platforms.<br>• Experience with accounts receivable processes and collection activities.<br>• Strong skills in analyzing and solving billing discrepancies.<br>• Basic to intermediate knowledge of Microsoft Excel, including formatting and formulas.<br>• Ability to manage high volumes of accounts with attention to detail and accuracy.<br>• Excellent communication skills for addressing billing concerns and collaborating with clients.<br>• Familiarity with Accurint, ADP Financial Services, or Epic Software is a plus.<br>• Previous experience in claim administration or billing functions highly desirable.
<p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p>
<p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p>
<p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p>
<p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.</p>
- Westlake, TX
- onsite
- Contract / Temporary to Hire
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19.95 - 23.10 USD / Hourly
- We are looking for a detail-oriented Collections Specialist to join our team in Westlake, Texas. This is a Contract-to-permanent position ideal for professionals who thrive in fast-paced environments and enjoy problem-solving. As part of our growing organization, you will play a critical role in managing accounts receivable processes and ensuring timely payments from business clients.<br><br>Responsibilities:<br>• Analyze customer account statements to identify discrepancies and billing issues.<br>• Collaborate with clients to resolve payment delays and ensure compliance with payment terms.<br>• Manage a portfolio of 200–250 business-to-business accounts, providing regular follow-ups and maintaining accurate records.<br>• Investigate reasons for non-payment and implement effective solutions to address account concerns.<br>• Track and document account actions, ensuring all resolutions are properly recorded.<br>• Utilize Microsoft Excel to organize data, format spreadsheets, and apply simple formulas.<br>• Update and maintain account information within the NetSuite system.<br>• Work proactively to bring delinquent accounts back on track with payment schedules.<br>• Handle billing inquiries professionally and provide guidance on resolving issues.<br>• Create and present reports summarizing account statuses and collection efforts.
- 2025-11-07T14:48:44Z