We are looking for a dedicated Customer Service Representative to join our team in Westchester, Illinois. This Contract to permanent position offers an opportunity to showcase your communication and problem-solving skills in a fast-paced, customer-focused environment. The role involves managing customer inquiries, resolving issues efficiently, and ensuring satisfaction through attentive and empathetic interactions. Responsibilities:• Handle a high volume of incoming customer calls with attentiveness and courtesy.• Address and resolve customer questions, concerns, and complaints in a timely and empathetic manner.• Provide detailed and accurate information about products, services, and company policies.• Maintain thorough documentation of all customer interactions in company systems.• Escalate complex or unresolved issues to the appropriate department or team.• Strive to meet or exceed daily performance targets, including call handling metrics and customer satisfaction goals.• Exhibit a positive and attentive demeanor while representing the company.• Adapt to scheduled shifts and maintain flexibility to meet business needs. The salary range for this position is $18/hr to $18/hr. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• High school diploma or equivalent; advanced education such as an associate or bachelor’s degree is a plus. • Minimum of 1 year of experience in customer service, preferably in a call center environment. • Exceptional verbal and written communication skills. • Strong problem-solving capabilities with the ability to manage multiple tasks simultaneously. • Proficient in customer service software and Microsoft Office applications. • Comfortable working in a high-volume, fast-paced setting. • Willingness to work flexible schedules and adapt to varying shift requirements.

<h3 class="rh-display-3--rich-text">TalentMatch®</h3> Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.

Westchester, IL
onsite
Contract / Temporary to Hire
17.10 - 19.80 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Westchester, Illinois. This Contract to permanent position offers an opportunity to showcase your communication and problem-solving skills in a fast-paced, customer-focused environment. The role involves managing customer inquiries, resolving issues efficiently, and ensuring satisfaction through attentive and empathetic interactions. Responsibilities:• Handle a high volume of incoming customer calls with attentiveness and courtesy.• Address and resolve customer questions, concerns, and complaints in a timely and empathetic manner.• Provide detailed and accurate information about products, services, and company policies.• Maintain thorough documentation of all customer interactions in company systems.• Escalate complex or unresolved issues to the appropriate department or team.• Strive to meet or exceed daily performance targets, including call handling metrics and customer satisfaction goals.• Exhibit a positive and attentive demeanor while representing the company.• Adapt to scheduled shifts and maintain flexibility to meet business needs. The salary range for this position is $18/hr to $18/hr. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025-09-19T20:44:30Z