We are looking for an experienced Human Resources Representative to join our team on a long-term contract basis. In this role, you will handle complex HR inquiries, support employee relations efforts, and contribute to process improvements within our HR Shared Services organization. This position is virtual and based in Pennsylvania, offering you the opportunity to collaborate with HR teams and managers while ensuring seamless service delivery. Responsibilities: • Address escalated HR-related inquiries, including advanced payroll and tax issues, while interpreting policies and guidelines. • Investigate and resolve complex employee relations matters, ensuring alignment with organizational standards and service-level agreements. • Communicate effectively with employees and managers to resolve inquiries escalated by HR Advisors. • Collaborate with HR departments to enhance team alignment and implement process improvements. • Lead the transition and support for new service projects, ensuring smooth integration into designated departments. • Update and maintain department databases to empower HR Advisors in managing inbound inquiries more effectively. • Provide training and mentorship to lower-level representatives and new team members. • Evaluate current workflows and recommend improvements to optimize resource utilization and enhance efficiency. • Partner with HR Business Partners and other HR services to facilitate knowledge sharing and alignment across teams. • Ensure consistent and punctual attendance, with the ability to work variable schedules, nights, weekends, and overtime as necessary.

• Minimum of 2-5 years of experience in a Human Resources role, with a focus on employee relations and HR administration. • Strong communication skills and the ability to interpret policies, payroll, and tax-related matters. • Proficiency in database management and process improvement techniques. • Experience with HR systems and service-level agreements (SLAs). • Ability to manage escalated inquiries and resolve complex HR issues independently. • Demonstrated ability to train and mentor team members effectively. • Flexibility to work nights, weekends, and overtime as required. • Commitment to punctuality and consistent attendance.

<h3 class="rh-display-3--rich-text">TalentMatch®</h3> Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.

Virtual, PA
remote
Temporary
16.00 - 17.00 USD / Hourly
We are looking for an experienced Human Resources Representative to join our team on a long-term contract basis. In this role, you will handle complex HR inquiries, support employee relations efforts, and contribute to process improvements within our HR Shared Services organization. This position is virtual and based in Pennsylvania, offering you the opportunity to collaborate with HR teams and managers while ensuring seamless service delivery. Responsibilities: • Address escalated HR-related inquiries, including advanced payroll and tax issues, while interpreting policies and guidelines. • Investigate and resolve complex employee relations matters, ensuring alignment with organizational standards and service-level agreements. • Communicate effectively with employees and managers to resolve inquiries escalated by HR Advisors. • Collaborate with HR departments to enhance team alignment and implement process improvements. • Lead the transition and support for new service projects, ensuring smooth integration into designated departments. • Update and maintain department databases to empower HR Advisors in managing inbound inquiries more effectively. • Provide training and mentorship to lower-level representatives and new team members. • Evaluate current workflows and recommend improvements to optimize resource utilization and enhance efficiency. • Partner with HR Business Partners and other HR services to facilitate knowledge sharing and alignment across teams. • Ensure consistent and punctual attendance, with the ability to work variable schedules, nights, weekends, and overtime as necessary.
2025-08-21T12:43:49Z