The Patient Scheduler serves as the first point of contact for our patients and plays a key role in ensuring smooth daily operations. This position is responsible for scheduling patient appointments, managing the therapy calendar, verifying insurance information, and maintaining excellent communication between patients, therapists, and other staff members. Key Responsibilities:<ul><li>Answer incoming calls and respond to patient inquiries in a courteous and professional manner.</li><li>Schedule, reschedule, and confirm patient appointments for physical therapy sessions.</li><li>Coordinate schedules between multiple therapists to maximize efficiency and patient satisfaction.</li><li>Verify insurance coverage and obtain necessary authorizations prior to appointments.</li><li>Check patients in and out, ensuring all required paperwork is completed accurately.</li><li>Maintain and update patient records in the electronic medical record (EMR) system.</li><li>Communicate with referring physicians and coordinate new patient referrals.</li><li>Manage appointment reminders, cancellations, and waitlists to optimize schedule utilization.</li><li>Support front office operations, including filing, data entry, and administrative tasks as needed.</li></ul>

<ul><li>High school diploma or equivalent required; associate degree preferred.</li><li>Previous experience in medical scheduling, physical therapy, or healthcare administration preferred.</li><li>Knowledge of medical terminology and insurance verification processes a plus.</li><li>Strong organizational and multitasking skills with keen attention to detail.</li><li>Excellent communication and customer service skills.</li><li>Proficient in EMR systems, Microsoft Office, and general office software.</li><li>Ability to maintain confidentiality and adhere to HIPAA regulations.</li></ul>

<h3 class="rh-display-3--rich-text">TalentMatch®</h3> Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.

Towson, MD
remote
Temporary
20.00 - 25.00 USD / Hourly
The Patient Scheduler serves as the first point of contact for our patients and plays a key role in ensuring smooth daily operations. This position is responsible for scheduling patient appointments, managing the therapy calendar, verifying insurance information, and maintaining excellent communication between patients, therapists, and other staff members. Key Responsibilities:<ul><li>Answer incoming calls and respond to patient inquiries in a courteous and professional manner.</li><li>Schedule, reschedule, and confirm patient appointments for physical therapy sessions.</li><li>Coordinate schedules between multiple therapists to maximize efficiency and patient satisfaction.</li><li>Verify insurance coverage and obtain necessary authorizations prior to appointments.</li><li>Check patients in and out, ensuring all required paperwork is completed accurately.</li><li>Maintain and update patient records in the electronic medical record (EMR) system.</li><li>Communicate with referring physicians and coordinate new patient referrals.</li><li>Manage appointment reminders, cancellations, and waitlists to optimize schedule utilization.</li><li>Support front office operations, including filing, data entry, and administrative tasks as needed.</li></ul>
2025-11-06T18:18:45Z