We are looking for a dedicated Customer Care Associate to join our team in Stamford, Connecticut. In this role, you will be the first point of contact for customers, providing exceptional service and resolving inquiries efficiently. This is a long-term contract position offering an opportunity to contribute to a dynamic environment within the waste and environmental management industry. Responsibilities: • Foster strong relationships with customers by actively listening and addressing their needs with customized solutions. • Work closely with team members and supervisors to resolve challenging issues and ensure a seamless customer experience. • Accurately document all customer interactions and transactions in organizational systems. • Strive to meet or exceed performance metrics, such as response times, resolution rates, and overall customer satisfaction. • Participate in ongoing training and coaching sessions to enhance skills and improve service delivery. • Handle both inbound and outbound calls, ensuring timely and attentive responses to customer inquiries. • Provide clear and concise information to customers regarding services, policies, and procedures.

• Prior experience in customer service or a related field. • Proven ability to handle inbound and outbound calls effectively. • Strong communication skills with a focus on active listening and empathy. • Proficiency in maintaining accurate records and documentation. • Ability to collaborate effectively with team members and supervisors. • Self-motivated with a commitment to continuous learning and improvement. • Familiarity with customer relationship management (CRM) tools is a plus.

<h3 class="rh-display-3--rich-text">TalentMatch®</h3> Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.

Stamford, CT
onsite
Temporary
20.00 - 22.00 USD / Hourly
We are looking for a dedicated Customer Care Associate to join our team in Stamford, Connecticut. In this role, you will be the first point of contact for customers, providing exceptional service and resolving inquiries efficiently. This is a long-term contract position offering an opportunity to contribute to a dynamic environment within the waste and environmental management industry. Responsibilities: • Foster strong relationships with customers by actively listening and addressing their needs with customized solutions. • Work closely with team members and supervisors to resolve challenging issues and ensure a seamless customer experience. • Accurately document all customer interactions and transactions in organizational systems. • Strive to meet or exceed performance metrics, such as response times, resolution rates, and overall customer satisfaction. • Participate in ongoing training and coaching sessions to enhance skills and improve service delivery. • Handle both inbound and outbound calls, ensuring timely and attentive responses to customer inquiries. • Provide clear and concise information to customers regarding services, policies, and procedures.
2025-08-20T15:33:48Z