We are looking for a detail-oriented Collections Specialist to join our team in Pompano Beach, Florida. This Contract position requires a proactive individual with strong communication skills and the ability to handle high-volume outbound calls effectively. You will play a key role in managing accounts and ensuring timely resolution of outstanding invoices. Responsibilities: • Conduct outbound calls to business accounts under the Genset Holdings umbrella, primarily focusing on invoices overdue by 60 days. • Engage professionally with clients to inquire about payment statuses and discuss outstanding balances. • Manage a high volume of accounts, ranging from 200 to 500, with accuracy and attention to detail. • Use data entry and administrative skills to update and maintain account records within the system. • Collaborate with internal teams to address account discrepancies and ensure resolution. • Adhere to established protocols for collections processes, ensuring compliance and professionalism. • Utilize accounting software and CRM tools to track and manage account activity. • Provide exceptional customer service to maintain positive business relationships. • Identify and escalate unresolved issues to the appropriate departments for further action.

• Proven experience in high-volume outbound call environments, preferably with data entry or administrative duties. • Ability to adapt quickly to new processes and systems without requiring prior collections experience. • Strong professionalism and communication skills to interact effectively with business clients. • Familiarity with accounting software systems, CRM tools, and collections processes. • Exceptional organizational skills to manage multiple accounts and prioritize tasks efficiently. • Proficiency in handling accounts receivable and billing functions. • Ability to work from 8:00 AM to 5:00 PM in a fast-paced environment. • Knowledge of tools such as Accurint, Epic Software, or similar platforms is a plus.

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Pompano Beach, FL
onsite
Temporary
20.90 - 24.20 USD / Hourly
We are looking for a detail-oriented Collections Specialist to join our team in Pompano Beach, Florida. This Contract position requires a proactive individual with strong communication skills and the ability to handle high-volume outbound calls effectively. You will play a key role in managing accounts and ensuring timely resolution of outstanding invoices. Responsibilities: • Conduct outbound calls to business accounts under the Genset Holdings umbrella, primarily focusing on invoices overdue by 60 days. • Engage professionally with clients to inquire about payment statuses and discuss outstanding balances. • Manage a high volume of accounts, ranging from 200 to 500, with accuracy and attention to detail. • Use data entry and administrative skills to update and maintain account records within the system. • Collaborate with internal teams to address account discrepancies and ensure resolution. • Adhere to established protocols for collections processes, ensuring compliance and professionalism. • Utilize accounting software and CRM tools to track and manage account activity. • Provide exceptional customer service to maintain positive business relationships. • Identify and escalate unresolved issues to the appropriate departments for further action.
2025-10-08T20:14:08Z