Position Summary: We are seeking a detail-oriented and technically proficient EDI Integration Specialist to support electronic data interchange operations within an ERP environment, specifically Microsoft Dynamics 365 Finance & Operations (D365 F& O) and a third-party EDI platform. This role is responsible for managing EDI workflows, resolving integration issues, and ensuring accurate data exchange between internal systems and external trading partners. Key Responsibilities: EDI Operations & Troubleshooting Serve as the technical lead for ERP-integrated EDI modules and oversee daily operations. Troubleshoot and resolve issues across ERP and EDI platforms, including trading partner connections. Support sales order processes and collaborate with order management teams. Administer EDI dashboards, transaction schedulers, and perform routine maintenance. Configure and maintain customer cross-references and document flows. Monitor environmental factors affecting EDI workflows (e.g., FTP, alerts, audit logs). Performance Monitoring & Analysis Monitor system performance and conduct root cause analysis for recurring issues. Use tools like Notepad++ for data extraction and troubleshooting. Generate error reports and recommend long-term process improvements. Manage workload effectively during peak operational periods. Partner Onboarding & Collaboration Onboard new trading partners and configure transaction sets (e.g., 850, 855, 856, 810, 846). Collaborate with internal teams and external partners to resolve order and fulfillment issues. System Configuration & Integration Configure batch jobs, monitor logs, and manage order-related events (e.g., cancellations, returns). Coordinate with managed services teams for issue resolution and message reprocessing. Technical Expertise & Documentation Stay current with EDI standards and ERP integration tools. Research and resolve mapping and integration issues. Maintain detailed documentation of processes, configurations, and resolutions. Qualifications & Requirements: Experience Minimum 3 years in EDI support, client services, or technical help desk roles. Experience with ticketing systems (e.g., IT Help Desk, DevOps). Technical Skills Proficiency in XML and flat file formats. Advanced use of Notepad++ for troubleshooting. Hands-on experience with ERP-integrated EDI modules. Familiarity with FTP and AS2 networks. Knowledge of key EDI transaction sets (e.g., 850, 855, 856, 810, 846, 860, 820); 943/944 a plus. Proficiency with collaboration tools and Excel for data analysis. Certifications ERP platform certifications (e.g., MB-300) preferred. Education Associate’s degree in Information Systems, Business Information Management, or related field preferred. Understanding of ERP business processes and terminology. Preferred Qualifications 2+ years of hands-on ERP experience in inventory, product information, or sales modules. Strong communication skills and attention to detail. Ability to work cross-functionally with internal and external stakeholders.

Active Directory, Microsoft Windows Server, MS Windows 10, Dell Technologies, Citrix Technologies, EDI - Electronic Data Interchange, D365

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Ontario, CA
onsite
Permanent
100000.00 - 120000.00 USD / Yearly
Position Summary: We are seeking a detail-oriented and technically proficient EDI Integration Specialist to support electronic data interchange operations within an ERP environment, specifically Microsoft Dynamics 365 Finance & Operations (D365 F& O) and a third-party EDI platform. This role is responsible for managing EDI workflows, resolving integration issues, and ensuring accurate data exchange between internal systems and external trading partners. Key Responsibilities: EDI Operations & Troubleshooting Serve as the technical lead for ERP-integrated EDI modules and oversee daily operations. Troubleshoot and resolve issues across ERP and EDI platforms, including trading partner connections. Support sales order processes and collaborate with order management teams. Administer EDI dashboards, transaction schedulers, and perform routine maintenance. Configure and maintain customer cross-references and document flows. Monitor environmental factors affecting EDI workflows (e.g., FTP, alerts, audit logs). Performance Monitoring & Analysis Monitor system performance and conduct root cause analysis for recurring issues. Use tools like Notepad++ for data extraction and troubleshooting. Generate error reports and recommend long-term process improvements. Manage workload effectively during peak operational periods. Partner Onboarding & Collaboration Onboard new trading partners and configure transaction sets (e.g., 850, 855, 856, 810, 846). Collaborate with internal teams and external partners to resolve order and fulfillment issues. System Configuration & Integration Configure batch jobs, monitor logs, and manage order-related events (e.g., cancellations, returns). Coordinate with managed services teams for issue resolution and message reprocessing. Technical Expertise & Documentation Stay current with EDI standards and ERP integration tools. Research and resolve mapping and integration issues. Maintain detailed documentation of processes, configurations, and resolutions. Qualifications & Requirements: Experience Minimum 3 years in EDI support, client services, or technical help desk roles. Experience with ticketing systems (e.g., IT Help Desk, DevOps). Technical Skills Proficiency in XML and flat file formats. Advanced use of Notepad++ for troubleshooting. Hands-on experience with ERP-integrated EDI modules. Familiarity with FTP and AS2 networks. Knowledge of key EDI transaction sets (e.g., 850, 855, 856, 810, 846, 860, 820); 943/944 a plus. Proficiency with collaboration tools and Excel for data analysis. Certifications ERP platform certifications (e.g., MB-300) preferred. Education Associate’s degree in Information Systems, Business Information Management, or related field preferred. Understanding of ERP business processes and terminology. Preferred Qualifications 2+ years of hands-on ERP experience in inventory, product information, or sales modules. Strong communication skills and attention to detail. Ability to work cross-functionally with internal and external stakeholders.
2025-10-31T21:19:11Z