We are looking for a dedicated Documentation Specialist to join our team in Norwalk, Connecticut. In this contract to permanent position, you will play a vital role in ensuring accurate and timely preparation and submission of shipment documentation. This role is ideal for someone with strong organizational skills and a passion for providing exceptional customer service within the shipping industry. Responsibilities: • Prepare, issue, and collect documentation required for the exportation of cargo, ensuring accuracy and compliance with shipment deadlines. • Review all shipment-related paperwork to identify potential issues, changes in schedules, rates, and handling requirements. • Communicate proactively with customers and stakeholders to anticipate and address documentation changes or updates. • Generate invoices for services rendered, ensuring they are accurate and meet regulatory and company standards. • Track and monitor shipments, providing updates until cargo is successfully delivered to its final destination. • Maintain up-to-date records and documentation for all shipments, adhering to established procedures. • Collaborate with logistics teams to ensure smooth and efficient handling of cargo. • Provide exceptional customer service by promptly resolving documentation concerns and keeping all parties informed. • Ensure compliance with shipping regulations and internal processes at all times.

• Proficiency in data entry with exceptional attention to detail. • Strong computer skills, including familiarity with documentation and logistics software. • Excellent customer service abilities, with a focus on clear communication and problem-solving. • Knowledge of logistics and shipping processes, including export documentation. • Experience in office administration and organizational tasks. • Ability to work efficiently under tight deadlines and manage multiple priorities. • Familiarity with invoicing procedures and compliance standards. • Previous experience in a similar role within the shipping or logistics industry preferred.

<h3 class="rh-display-3--rich-text">TalentMatch®</h3> Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s <a href="https://www.roberthalf.com/us/en/terms">Terms of Use</a> and <a href="https://www.roberthalf.com/us/en/privacy">Privacy Notice</a>.

Norwalk, CT
onsite
Contract / Temporary to Hire
20.90 - 24.20 USD / Hourly
We are looking for a dedicated Documentation Specialist to join our team in Norwalk, Connecticut. In this contract to permanent position, you will play a vital role in ensuring accurate and timely preparation and submission of shipment documentation. This role is ideal for someone with strong organizational skills and a passion for providing exceptional customer service within the shipping industry. Responsibilities: • Prepare, issue, and collect documentation required for the exportation of cargo, ensuring accuracy and compliance with shipment deadlines. • Review all shipment-related paperwork to identify potential issues, changes in schedules, rates, and handling requirements. • Communicate proactively with customers and stakeholders to anticipate and address documentation changes or updates. • Generate invoices for services rendered, ensuring they are accurate and meet regulatory and company standards. • Track and monitor shipments, providing updates until cargo is successfully delivered to its final destination. • Maintain up-to-date records and documentation for all shipments, adhering to established procedures. • Collaborate with logistics teams to ensure smooth and efficient handling of cargo. • Provide exceptional customer service by promptly resolving documentation concerns and keeping all parties informed. • Ensure compliance with shipping regulations and internal processes at all times.
2026-01-29T15:48:43Z