We are looking for a skilled IT Infrastructure Specialist to join our dynamic team in New York, New York. This role requires a proactive and analytical individual who excels at problem-solving and delivering effective technological solutions. The successful candidate will play a key role in maintaining and enhancing IT systems, while providing hands-on support and fostering collaboration across the organization.<br><br>Responsibilities:<br>• Oversee and maintain network infrastructure, including Wi-Fi systems, to ensure optimal performance and security.<br>• Support server operations, disaster recovery planning, and implement cybersecurity measures.<br>• Manage user access controls and enforce security policies to protect organizational systems.<br>• Research emerging technologies and recommend solutions to improve IT efficiency.<br>• Maintain detailed documentation of system configurations, processes, and troubleshooting procedures.<br>• Act as the primary contact for third-party IT consultants, ensuring effective communication and collaboration.<br>• Establish and manage relationships with IT vendors to ensure reliable service delivery.<br>• Provide comprehensive technical support and guidance to all staff members.<br>• Contribute to network-related projects, including upgrades, implementations, and system decommissioning.<br>• Ensure compliance with cybersecurity best practices, including endpoint protection and identity management.

• Minimum of 3 years of experience in IT support and administration.<br>• Ability to work on-site five days a week for effective collaboration and timely support.<br>• Strong communication skills, both written and verbal, with the ability to engage across all organizational levels.<br>• Proven problem-solving skills and the capacity to work independently or as part of a team.<br>• Demonstrated creativity and innovation in implementing and maintaining IT systems.<br>• Hands-on experience with network projects, including system upgrades and installations.<br>• Deep knowledge of cybersecurity practices, including endpoint security and identity management.<br>• Proficiency in firewall technologies, Active Directory, LAN, Office 365, cloud computing, and system administration.

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