<p>Robert Half's client in Shrewsbury MA is looking for a Medical File Clerk to support their office on a long term engagement!</p><p><br></p><p>In this role, you will be responsible for:</p><p>- Document management</p><p>- Attention to detail</p><p>- Organizing files</p><p>- Calendar management</p><p>- Spreadsheet management</p><p>- Taking referrals</p><p>- Phone/email correspondence</p><p>- Working with confidential information</p><p><br></p><p>*Healthcare experience is a plus!</p><p><br></p><p>When: Asap</p><p>Duration: ~6 months</p><p>Where: HYBRID (1-2 days on-site)</p><p>Hours: M-F | 8:30am-5:00pm</p><p><br></p><p>If interested, apply to this role today</p>
<p>Robert Half is recruiting for a Customer Service Specialist role with a rapidly growing manufacturing client in the Wilmington area. This is a permanent role, joining an already established team, with lots of growth opportunity.</p><p><br></p><p>Our client is looking for a customer service candidate with at least 1 year of professional business to business experience.</p><p><br></p><p>Responsibilities include preparing quotes, processing orders, and answering more technical questions as needed. This is NOT a call center role, it's a far more strategic customer service function.</p><p><br></p><p>If interested in, and qualified for the Customer Service Specialist role, please apply ASAP. I'm scheduling interviews soon!</p>
We are looking for an experienced Payroll Specialist to join our team in Taunton, Massachusetts. This is a long-term contract position that requires a highly organized individual with a strong background in payroll processing for large organizations. The ideal candidate will thrive in a collaborative environment and demonstrate exceptional accuracy in handling complex payroll operations.<br><br>Responsibilities:<br>• Process weekly payroll for a workforce of approximately 1,100 employees, including 200 exempt staff, ensuring accuracy and compliance.<br>• Audit and review timesheets to identify and correct discrepancies prior to payroll submission.<br>• Perform manual data entry of timesheet information into payroll systems, adhering to established protocols.<br>• Manage payroll for a multistate organization, including commission-based and retail employees, while navigating applicable labor laws.<br>• Set up and implement new payroll systems, ensuring seamless integration and functionality.<br>• Collaborate with team members to ensure timely payroll transmission and system resets each week.<br>• Maintain a thorough understanding of system interfaces and data flows to support efficient payroll operations.<br>• Ensure compliance with leave of absence laws and other relevant regulations.<br>• Support recruitment activities by representing payroll at job fairs during evening events.<br>• Utilize payroll software and tools, including ADP Workforce Now, to streamline processes and enhance efficiency.
We are looking for a dedicated Payroll Specialist to join our team in Pawtucket, Rhode Island. This long-term contract position offers an exciting opportunity to manage payroll operations for a large workforce while ensuring compliance with tax regulations and garnishment procedures. If you are detail-oriented and thrive in a fast-paced environment, we encourage you to apply.<br><br>Responsibilities:<br>• Process weekly payroll for approximately 1,200 employees, including both salaried and hourly workers.<br>• Set up new employees in the payroll system and ensure accurate tax configurations.<br>• Handle garnishments and other payroll-related administrative tasks with precision.<br>• Collaborate with the HR team to ensure smooth payroll operations without overlapping benefits-related responsibilities.<br>• Review and validate employee timecards to ensure accurate payment.<br>• Maintain compliance with multi-state payroll regulations and prevailing wage requirements.<br>• Address payroll-related inquiries and resolve discrepancies promptly.<br>• Adapt to evolving responsibilities while maintaining focus on assigned tasks and adhering to instructions.<br>• Work onsite to process payroll efficiently and meet weekly deadlines.
We are looking for an Operations/Reconciliations Clerk to join our team in Framingham, Massachusetts. In this role, you will support various banking and accounting functions, ensuring the accuracy and efficiency of daily operations. This is a long-term contract position that offers an excellent opportunity for growth and stability within a collaborative environment.<br><br>Responsibilities:<br>• Manage and reconcile daily banking transactions to ensure accuracy.<br>• Process credit card activities and maintain detailed records.<br>• Perform accounting functions such as posting journal entries and reconciling accounts.<br>• Provide support across multiple operations, including stepping into teller duties as needed.<br>• Handle Automated Clearing House (ACH) transactions and cash activity.<br>• Collaborate with team members to address operational needs within a small-scale environment.<br>• Ensure compliance with organizational and regulatory standards in all accounting processes.<br>• Maintain organized and up-to-date financial documentation.<br>• Assist with other tasks related to operations and accounting as required.
We are looking for a dedicated Collections Specialist to join our team in Nashua, New Hampshire. This Contract-to-permanent position offers an opportunity to contribute to a fast-paced, growing organization by managing collections and payment posting processes. The ideal candidate will have a strong background in handling high-volume cash applications and maintaining accurate financial records.<br><br>Responsibilities:<br>• Manage incoming and outgoing collections calls to ensure prompt payment resolutions.<br>• Accurately apply cash to customer accounts and process high-volume cash receipts.<br>• Handle wire transfers, checks, and credit card payments with precision and efficiency.<br>• Monitor and track daily deposits, ensuring all transactions are properly recorded.<br>• Retrieve remittance data and address vendor inquiries in a timely manner.<br>• Maintain and update customer files to ensure complete and accurate data integrity.<br>• Contact customers regarding past-due amounts and document all communications in the system.<br>• Record customer payments accurately in financial reports and reconcile discrepancies as needed.
<p>Duties/Responsibilities</p><p>• Accurately review, code and process high volume payables invoices for multiple entities</p><p>• Review and reconcile invoices discrepancies</p><p>• Assist with weekly check, ACH and wire runs</p><p>• Process check request and expense reports in a timely manner</p><p>• Ensure that all daily, weekly and monthly tasks are completed accurately by the assigned deadlines</p><p>• Monitor the accounting inbox, responding to inquiries from vendors, clients, and internal stakeholders</p><p>• Sort, log, scan and file invoices, checks and other documents</p><p>• Responsible for all aspects of payroll</p><p>• Work closely with Human Resources to ensure changes in payroll, benefits, etc</p><p>• Review and reconcile payroll time records for accuracy in preparation for weekly and monthly payroll</p><p>• Calculate payroll adjustments as needed for issuance either manually or through the next available pay cycle</p><p>• Manage workflow to ensure all payroll transactions are processed accurately and timely</p><p>• Process correct garnishment calculations and compliance</p><p>• Process manual checks and any payroll-related entries</p><p>• Create G/L entries for each payroll and rectify with cash accounts</p><p>• Monthly reconciliation of all G/L accounts associated with payroll</p><p>• Enter all updates – bonus/commission/etc</p><p>• Handle and understand inquiries from employees, managers, and corporate team members regarding payroll issues and work on resolution in a reasonable and timely manner</p><p>• Review and validate reports produced as part of the payroll processing cycle to ensure payments to team members are accurate and that all payments have been paid for the payroll period and/or quarterly incentive payout</p><p>• Using knowledge of pay schedules, earning/deduction codes and pay program policies review exception reports and determine reason for potential over/under payments</p><p>• Process W2s, verify year-to-date totals for salaries, income tax withheld, FICA, deductions, tax-deferred annuities</p><p>• Process yearly RSU, ESPP, PTO and Mileage payouts</p><p>• Understand and comply with current and yearly tax thresholds for payroll processing</p><p>• Assist with month end closing</p><p>• Provide support for internal and external audits as needed</p><p>• Cross-train in other specialized areas of the department</p><p>• Perform other duties as assigned</p><p><br></p><p><strong><em>For immediate consideration and resume review, please call me directly! 508-205-2127 Eric Lebow</em></strong></p>
<p>We are offering a contract-to-hire employment opportunity for a Patient Access Specialist in Nashua, NH. This Patient Access Specialist is in the healthcare industry where you will be interacting with customers and patients, managing their accounts, and handling their inquiries. Apply to become a Patient Access Specialist today!</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Engage in patient-facing activities and provide a high level of customer service.</p><p>• Process patient credit applications with accuracy and efficiency.</p><p>• Responsible for answering inbound calls and dealing with patient queries promptly.</p><p>• Maintain an up-to-date record of patient credit information.</p><p>• Perform authorizations, benefit functions, and billing functions as part of the role.</p><p>• Participate in clinical trial operations as required.</p><p>• Monitor patient accounts and take necessary actions based on account status.</p>
<p>We are offering a long-term contract employment opportunity for a Patient Access Specialist in Nashua, NH. This role is in the healthcare industry where you will be interacting with customers and patients, managing their accounts, and handling their inquiries.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Engage in patient-facing activities and provide a high level of customer service.</p><p>• Process patient credit applications with accuracy and efficiency.</p><p>• Responsible for answering inbound calls and dealing with patient queries promptly.</p><p>• Maintain an up-to-date record of patient credit information.</p><p>• Perform authorizations, benefit functions, and billing functions as part of the role.</p><p>• Participate in clinical trial operations as required.</p><p>• Monitor patient accounts and take necessary actions based on account status.</p>
<p>We are looking for a detail-oriented Accounts Payable Specialist to join our team in Wellesley, Massachusetts. In this contract position, you will play a key role in ensuring the smooth processing of invoices and payments while maintaining vendor records and adhering to established accounting practices. This is an excellent opportunity for professionals with a strong background in accounts payable to contribute to a fast-paced banking environment.</p><p><br></p><p>Responsibilities:</p><p>• Process and review 100-200 invoices weekly with accuracy and attention to detail.</p><p>• Conduct weekly check runs every Thursday to ensure timely payments.</p><p>• Code invoices to the general ledger (GL) and verify proper account allocations.</p><p>• Maintain vendor records, including updates and corrections, to ensure data integrity.</p><p>• Facilitate payments through Automated Clearing House (ACH) and other electronic methods.</p><p>• Collaborate with internal teams to resolve discrepancies and address invoice-related inquiries.</p><p>• Ensure compliance with company policies and accounting standards in all payment processes.</p><p>• Generate periodic reports on accounts payable activities for management review.</p><p>• Support audits by providing documentation and explanations for accounts payable transactions.</p>
We are looking for a detail-oriented Collections Specialist to join our team on a contract basis in Hopkinton, Massachusetts. In this role, you will be responsible for managing outstanding accounts and ensuring timely resolution of billing discrepancies. This position requires a proactive individual with strong organizational skills and the ability to solve problems effectively.<br><br>Responsibilities:<br>• Manage and resolve a backlog of outstanding accounts and billing issues.<br>• Conduct thorough reviews of consumer and commercial collections to ensure accuracy.<br>• Collaborate with clients and internal teams to address payment discrepancies and overdue balances.<br>• Monitor accounts receivable and follow up on overdue invoices to secure payments.<br>• Utilize established collection processes to achieve timely resolution of outstanding debts.<br>• Analyze credit and account histories to identify potential risks and recommend solutions.<br>• Ensure all documentation related to collections and billing is maintained accurately.<br>• Implement strategies to improve collection efficiency and minimize delays.<br>• Provide regular updates to management on collection efforts and account statuses.<br>• Maintain compliance with company policies and industry regulations during all collection activities.
<p>We are looking for a highly skilled Data Entry Specialist to join our team in Boston, Massachusetts. This role is focused on managing custom data requests for Request for Proposals (RFPs) and other inquiries, with an emphasis on institutional investment processes and data accuracy. This is a long-term contract position within the financial services industry, offering a dynamic and collaborative work environment.</p><p><br></p><p>Responsibilities:</p><p>• Handle and fulfill custom data requests related to RFPs and ad hoc inquiries, ensuring accuracy and timeliness.</p><p>• Prepare and distribute quarterly marketing data, including updates on Assets Under Management (AUM).</p><p>• Collaborate with internal teams to enhance and streamline data-related processes.</p><p>• Provide support to team members during high-demand periods to ensure seamless operations.</p><p>• Analyze and organize data to meet institutional investment standards and client expectations.</p><p>• Maintain a high level of consistency and efficiency in data management tasks.</p><p>• Contribute to the development of best practices for data handling and reporting.</p><p>• Communicate effectively with stakeholders to clarify requirements and deliver results.</p>
<p>We are looking for a dedicated Collections Specialist in Manchester, New Hampshire. This long-term contract position offers an opportunity to contribute to our financial operations by managing collection processes and maintaining accurate records. The ideal candidate will be skilled in handling both consumer and commercial collections while ensuring compliance with company policies.</p><p><br></p><p>Responsibilities:</p><p>• Process correspondence, generate form letters, and prepare labels to support collections efforts.</p><p>• Review and evaluate accounts to determine the appropriate actions based on account type, balance, credit history, or collateral.</p><p>• Maintain and update collection files, ensuring all data is accurately entered into systems and reports are generated as needed.</p><p>• Respond to calls and inquiries regarding payment notices and overdue accounts with attention to detail.</p><p>• Oversee the mailing of notices, identifying and addressing any errors to ensure accurate communication.</p><p>• Explain loan statuses to customers and follow up on delinquent accounts to arrange payment solutions.</p><p>• Record and document all interactions with customers, including processing mail payments and receipts.</p><p>• Prepare necessary documentation for collection agencies and attorneys, including posting associated payments.</p>
<p>Robert Half Finance & Accounting is working with an established company with home offices in the North Shore looking for an Accounts Payable Specialist to join its team. This is a direct hire opportunity, open due to growth, reporting directly to the Accounts Payable Manager</p><p><br></p><p>Our client is looking for the following credentials...</p><p><br></p><p>- At least 2+ years of progressive experience in full cycle Accounts Payable</p><p>- Experience processing Checks and automated ACH & Wire transactions</p><p>- Advanced Excel (MUST BE able to do Pivot Tables and VLOOKUP's)</p><p>- Experience working in a team environment</p><p>- Strong presentation, professionalism, and energy</p><p>- Degree a plus, not required</p><p><br></p><p>For the right candidate our client will be putting together a competitive offer, commensurate with experience, along with an above average benefits package. The selected candidate will also be in line for significant growth potential as operations are expanding. This is a great opportunity for an Accounts Payable professional looking for a team environment and a strong support system. Work/life balance at this company is also very important. The schedule is HYBRID.</p><p><br></p><p>If interested and qualified please reply ASAP as this opportunity is of urgent need. Send resumes directly to Bill.Nichols@roberthalf. Thanks.</p>
We are looking for a dedicated Customer Experience Specialist to join our team in Lawrence, Massachusetts. This is a long-term contract position, offering an excellent opportunity to contribute to a dynamic and team-oriented environment within the manufacturing industry. The role involves managing logistics and customer interactions to ensure seamless shipping operations and outstanding service.<br><br>Responsibilities:<br>• Coordinate freight pick-ups and schedule carrier appointments to optimize delivery timelines.<br>• Communicate shipping details through customer web-based logistics systems to ensure accurate tracking and updates.<br>• Maintain and update customer routing guides and matrices in response to changes.<br>• Prepare and organize shipment documentation, including accurate bills of lading.<br>• Collaborate with logistics teams to oversee the preparation of international shipping documents.<br>• Work with account services and managers to provide feedback and insights on carrier performance.<br>• Partner with distribution teams to enhance on-time shipping performance and resolve shipping issues.<br>• Analyze data, generate reports, and propose recommendations to improve shipping metrics and distribution center efficiency.<br>• Investigate pending shipment statuses and deliver timely updates to stakeholders.<br>• Coordinate wave management activities with local distribution center teams to streamline operations.
Key Responsibilities:<br>· Accounts Receivable (AR):<br>• Process invoices, track receivables, and manage timely collection of customer payments.<br>• Reconcile accounts, research discrepancies, and maintain accurate AR records.<br>• Prepare AR reports and monitor aging reports to follow up on overdue payments.<br><br>· Accounts Payable (AP):<br>• Review, verify, and enter vendor invoices into the accounting system.<br>• Ensure timely processing of payments, resolve disputes, and handle vendor inquiries professionally.<br>• Reconcile AP accounts and perform monthly reviews to ensure accuracy.<br>· General Accounting Support:<br>• Assist with month-end and year-end close activities, including journal entries and account reconciliations.<br>• Support the preparation of financial statements and reports.<br>• Maintain organized and up-to-date documentation for all financial transactions.<br>· Administrative Duties:<br>• Provide general administrative and clerical support to the accounting team.<br>• Manage and maintain files and records with high accuracy to meet audit standards.<br>• Assist with special projects and ad hoc tasks as assigned by management.<br>________________________________________<br>Qualifications:<br>· Experience: 3–5 years of accounting experience, with a strong emphasis on AR and AP processes.<br>· Education: Associate’s or Bachelor’s degree in Accounting, Finance, or a related field preferred. (Not Required)<br>· Technical Skills:<br>• Proficiency in QuickBooks and Microsoft Excel (advanced knowledge a plus).<br>• ERP system experience is a strong advantage.<br>· Soft Skills:<br>• Exceptional attention to detail, accuracy, and organizational skills.<br>• Strong problem-solving abilities and the ability to work in a deadline-driven environment.<br>• Excellent verbal and written communication skills for interacting with internal and external stakeholders.
We are looking for a motivated Collections Specialist to join our team in Framingham, Massachusetts. This role involves engaging with customers to drive sales, resolve inquiries, and support marketing initiatives. The ideal candidate is proactive, organized, and skilled in customer communication and problem-solving.<br><br>Responsibilities:<br>• Conduct daily outbound calls to customers to secure orders, with call volumes ranging from 30 to 40+ calls per day, supporting weekly, quarterly, and annual sales objectives.<br>• Utilize product knowledge and sales expertise to upsell items, promote special offers, suggest alternatives for unavailable products, and address customer concerns effectively.<br>• Provide assistance to customers by resolving product-related inquiries, confirming orders, and coordinating with warehouse and purchasing teams to address delivery issues or special requests.<br>• Support the outside sales team by managing follow-up tasks, coordinating samples, and preparing marketing materials.<br>• Organize and ship product samples to both current and prospective customers, ensuring timely delivery.<br>• Submit sample requests to suppliers and facilitate receipt and organization in coordination with the warehouse team.<br>• Oversee the creation, updates, and distribution of marketing materials for the Retail Department using tools like Microsoft Publisher.<br>• Respond promptly to customer requests for product information, ensuring satisfaction.<br>• Assist in the planning and execution of trade shows, customer presentations, and new product or supplier rollouts.<br>• Occasionally visit local accounts to provide sampling and merchandising support and deliver products during emergencies.
<p>We are looking for a detail-oriented Collections Specialist to join our client in Cranston, Rhode Island. In this role, you will manage key aspects of customer accounts, including collections and account analysis, while maintaining strong communication and interpersonal relationships. This position offers an opportunity to work independently and contribute to the financial health of a dynamic metal fabrication company.</p><p><br></p><p>Responsibilities:</p><p>• Manage the accounts receivable process, including reviewing and approving customer orders to ensure compliance with company policies.</p><p>• Conduct thorough analysis of customer accounts to identify discrepancies and resolve issues promptly.</p><p>• Handle commercial collections by negotiating payment terms and securing timely payments from clients.</p><p>• Apply cash payments accurately and maintain detailed records of transactions.</p><p>• Collaborate with internal teams to ensure billing functions are completed efficiently and accurately.</p><p>• Communicate effectively with customers to address inquiries and provide exceptional service.</p><p>• Research and resolve account-related problems independently, demonstrating a proactive approach.</p><p>• Generate reports and maintain accurate documentation to track collections and overall account status.</p><p>• Monitor accounts for overdue balances and take appropriate action to minimize risk.</p><p>• Support the implementation of best practices to improve accounts receivable processes.</p>
<p>Our client, a well-respected leader in the construction industry, is seeking a detail-oriented and motivated Billing Administrator to join their growing team. This role is essential in supporting accurate project billing and ensuring financial processes run smoothly.</p><p>As a Billing Administrator, you will review contract change order documents to confirm proper setup and billing requirements, prepare and submit monthly requisition-style invoices, payment applications, and retention billings with all required supporting documentation, and ensure the accuracy of invoices prior to posting. You’ll collaborate closely with branch teammates to resolve billing discrepancies, support Sarbanes-Oxley compliance tasks, and provide ad hoc reporting as needed. Additionally, you will serve as backup support for other Billing Administrators to ensure seamless operations across the team.</p><p>This position offers competitive pay, excellent benefits, and bonus potential, along with the opportunity to grow your career in a supportive and team-oriented environment. If you’re organized, detail-focused, and eager to contribute to a successful construction business, this is an exciting opportunity to join a company that values its employees and their development.</p><p><br></p><p>For immediate consideration, Please call Dan Duggan at (508) 205-2126.</p>
We are looking for a skilled Bookkeeper to join our team in Natick, Massachusetts. In this role, you will play a critical part in managing financial transactions, payroll processes, and employee benefits while supporting various administrative operations. This is an excellent opportunity for an experienced and detail-oriented individual seeking to contribute to the efficiency and success of a dynamic organization.<br><br>Responsibilities:<br>• Handle accounts receivable tasks, including invoicing, collections, and processing client payments.<br>• Manage accounts payable by overseeing vendor relationships and ensuring timely payment approvals.<br>• Process payroll activities such as bonuses, commissions, salary adjustments, and reimbursements.<br>• Administer employee benefits enrollment and maintain accurate records of client expenses.<br>• Support onboarding processes for new hires and conduct exit interviews as needed.<br>• Maintain and update internal databases to ensure accurate and organized records.<br>• Perform bank reconciliations and monitor financial transactions to ensure accuracy.<br>• Assist in general agency operations, including compliance with financial and HR policies.<br>• Collaborate with team members to streamline processes and improve overall efficiency.
<p>Are you looking to grow your accounting career in a dynamic, hands-on environment? Our client, a rapidly growing, family-owned business in the Services and Construction sector, is seeking a detail-oriented Accounting Assistant to support their finance operations. This role offers exposure to both accounting and payroll functions within a collaborative and fast-paced team.</p><p><br></p><p>As the Accounting Assistant, you’ll play a key role in accounts payable, including invoice processing, subcontractor payment tracking, and ensuring compliance with public bid requirements and vendor contracts. Using SAGE 300, you’ll assist with invoice entry, payment runs, and maintaining financial documentation.</p><p><br></p><p>In addition to AP responsibilities, you’ll also assist with payroll processing and payroll tax reporting, helping to ensure employees are paid accurately and on time, and that all tax filings are properly handled. This includes gathering timecard data, entering payroll into the system, tracking tax deadlines, and maintaining related records for audit and compliance purposes.</p><p><br></p><p>You’ll interact with project managers, vendors, and employees, providing financial and administrative support while keeping accurate and organized records. General office support tasks like mail handling and answering finance-related inquiries are also part of the role.</p><p><br></p><p>The ideal candidate has experience in construction or project-based accounting, is comfortable working with payroll and vendor contracts, and has strong attention to detail. Prior experience with SAGE 300 and payroll systems is preferred. An Accounting degree is needed for this role.</p><p><br></p><p>For immediate consideration, please call Dan Duggan at (508) 205-2126.</p>
IT Systems Support Specialist<br>We are seeking an energetic, customer-focused, and self-starting professional to support the efficiency and effectiveness of IT systems for end users and internal processes. This is an excellent opportunity for someone with 1–3 years of experience in IT systems support—or someone looking to grow into the role. We are willing to train the right candidate.<br><br>Key Attributes<br>Strong communication skills with the ability to explain technical concepts to non-technical users<br>A collaborative mindset and a commitment to creating a positive team environment<br>Detail-oriented with strong analytical and troubleshooting skills<br>Primary Responsibilities<br>System Support (65%)<br>Own and resolve less complex system support tickets and inquiries in alignment with SLAs<br>Collaborate with internal IT teams, vendors, and business partners to debug, build, and test system fixes or enhancements<br>Serve as a liaison between vendors and business partners<br>Maintain documentation including instruction manuals and knowledge base materials<br>Participate in system testing (functional, integration, UAT) including planning, execution, and reporting<br>Support audit compliance and cybersecurity initiatives<br>Provide metrics and reporting on system performance and issue resolution<br>Project Management (25%)<br>Assist in managing cross-functional IT projects and initiatives<br>Support requirements gathering and documentation of SMART goals<br>Coordinate testing activities and ensure timely milestone completion<br>Communicate project updates to stakeholders and leadership<br>Promote positive team dynamics and stakeholder relationships<br>Business Process Support (10%)<br>Learn stakeholder operations and software systems to provide effective support<br>Act as a consultant between stakeholders and software developers<br>Identify lessons learned and contribute to process improvements across systems and departments<br>Qualifications<br>Bachelor’s degree in Computer Information Systems or related field (or equivalent experience)<br>1–3 years of experience in IT support, systems support, or related roles (preferred but not required)<br>Willingness to work onsite 1–2 days per week or as needed<br>Familiarity with ITIL processes (preferred)<br>Basic knowledge of system security, word processing, spreadsheets, databases, and business applications<br>Experience with project management principles and successful project involvement<br>Ability to communicate technical information clearly and patiently to non-technical audiences<br>Experience in the utility industry is a plus<br>Ethical, honest, and dependable with the ability to perform under pressure<br>Excellent written and verbal communication skills
<p>Senior Customer Service Representative – Lowell, MA</p><p>We’re seeking a detail-driven and customer-focused Senior Customer Service Representative to join our team in Lowell, Massachusetts. This role is critical in supporting seamless financial operations while delivering an exceptional customer experience. The right candidate will thrive in a fast-paced environment, bring strong organizational skills, and excel at building relationships both internally and externally.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Deliver timely, accurate responses to a high volume of customer inquiries, ensuring satisfaction and retention.</li><li>Research historical pricing data and partner with product line managers to process quotations quickly and accurately.</li><li>Oversee the full order management process—including new orders, returns, sample requests, credits, and debits.</li><li>Maintain accurate backlog records, aligning with customer needs and managing expedite requests to meet deadlines.</li><li>Handle customer complaints with professionalism, applying effective problem-solving and escalating issues when necessary.</li><li>Collaborate cross-functionally with sales, finance, and operations teams to resolve issues and streamline workflows.</li><li>Exercise sound judgment within established guidelines to make appropriate and effective decisions.</li><li>Cultivate strong, trust-based relationships with customers and internal partners to support long-term success.</li></ul><p><br></p>
<p>We are offering an opportunity for an Accounts Payable Clerk to join our team located in Westborough, Massachusetts. This role involves full cycle accounts payable functions, handling expense reports, managing the AP mailbox as well as weekly check run. This is a small office environment and someone willing to take on other duties when needed.</p><p><br></p><p>For immediate consideration please call Allison Brown at 508.205.2121</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Handle the AP mailbox on a daily basis to keep track of incoming invoices and payments.</p><p>• Process a high volume of invoices on a weekly basis, ensuring accuracy and timeliness.</p><p>• Request approval for and process vendor invoices as part of the accounts payable function.</p><p>• Collect W-9 forms from vendors for tax purposes.</p><p>• Gather and confirm information for new vendor set up, ensuring accurate and up-to-date records.</p><p>• Code vouchers for accurate record keeping and tracking of payments.</p><p>• Post manual payments, including wires and tax payments, to ensure timely payment of invoices.</p><p>• Enter AP Paper Transfers for I/C payments to maintain accuracy in inter-company transactions.</p><p>• Scan all payments and file paid vouchers for record-keeping and future reference.</p><p>• Process expense reports to track and manage company expenditures.</p><p>• Create petty cash reports to track and manage small-scale company expenses. </p><p><br></p><p>Skills: Account Reconciliation, Accounts Payable (AP), Check Runs, Coding Invoices, Data Entry, Invoice Processing, Microsoft Excel.</p>
We are looking for a detail-oriented Accounts Payable Clerk to join our team in Amesbury, Massachusetts. In this Contract-to-permanent position, you will be responsible for ensuring the accurate and timely processing of invoices and payments while maintaining organized financial records. This role is ideal for individuals with a keen eye for detail and a passion for maintaining operational efficiency.<br><br>Responsibilities:<br>• Process and verify invoices for accuracy and proper coding.<br>• Perform regular check runs, ensuring timely and accurate payment to vendors.<br>• Collaborate with internal teams to address and resolve discrepancies in billing or payments.<br>• Maintain accurate records of accounts payable transactions and ensure proper documentation.<br>• Assist in preparing monthly accrual reports to support financial reporting processes.<br>• Match invoices with purchase orders and receipts to ensure consistency and compliance.<br>• Respond promptly to vendor inquiries and provide exceptional customer service.<br>• Reconcile accounts payable statements and identify any discrepancies.<br>• Support the month-end closing process by ensuring all AP tasks are completed on time.
