We are looking for a dedicated Customer Service Representative with strong dispatching skills to join our team in Plymouth, Minnesota. In this role, you will focus on coordinating service calls, managing schedules, and ensuring smooth communication between customers and technicians. This is a long-term contract position offering an opportunity to work in a fast-paced and dynamic environment.<br><br>Responsibilities:<br>• Handle incoming customer calls, including urgent situations, follow-ups, and service inquiries.<br>• Schedule and coordinate service calls to ensure timely responses.<br>• Generate and manage dispatch tickets for service requests.<br>• Assign service technicians to specific calls and provide post-call debriefs.<br>• Update technician schedules and availability in the system.<br>• Maintain and organize the dispatch board to track daily activities.<br>• Anticipate and plan workloads to optimize team efficiency.<br>• Provide technicians with relevant information and support as needed.<br>• Monitor and update new and existing service tickets within the system.
We are looking for a dedicated Customer Service Representative to join our team in Plymouth, Minnesota. This role focuses on dispatching and coordinating service calls while maintaining effective communication with technicians and customers. As a long-term contract position, it offers the opportunity to contribute to a dynamic and fast-paced environment.<br><br>Responsibilities:<br>• Respond to incoming calls, including emergency requests, service inquiries, and follow-ups, ensuring prompt and attentive communication.<br>• Schedule and coordinate service calls efficiently to meet customer needs.<br>• Create and manage dispatch tickets for incoming service requests.<br>• Assign service technicians to specific calls and conduct debriefs after job completion.<br>• Update systems with technician availability and schedules to optimize workflow.<br>• Maintain and organize the dispatch board to ensure accurate scheduling.<br>• Analyze workload forecasts to assist in resource planning.<br>• Provide technicians with essential information and ongoing support during service calls.<br>• Monitor and update tickets to ensure accurate tracking and resolution.
We are looking for a dedicated Customer Service Representative to join our team on a long-term contract basis in Minneapolis, Minnesota. This position is ideal for individuals passionate about delivering exceptional service in the healthcare industry while managing multiple priorities effectively. You will play a vital role in ensuring patients and case managers receive accurate and timely support, contributing to the overall success of our organization.<br><br>Responsibilities:<br>• Handle incoming calls from patients and case managers, responding to inquiries and resolving concerns promptly.<br>• Accurately enter orders into the system, maintaining attention to detail and ensuring data integrity.<br>• Follow up on pending orders, addressing any delays or issues to ensure smooth processing.<br>• Review fee schedules to verify benefit eligibility and provide accurate information to clients.<br>• Submit and process insurance authorizations, ensuring compliance with necessary guidelines.<br>• Collaborate with management to identify opportunities for skill development and career advancement.<br>• Utilize customer service software and electronic medical records to manage client information efficiently.<br>• Apply basic medical terminology to effectively communicate and support client needs.<br>• Prioritize tasks effectively while balancing competing responsibilities in a fast-paced environment.
<p>Robert Half is partnering with an industry leading manufacturer in the Twin Cities specializing in custom production and print finishing services. In this role, you’ll serve as a key liaison between customers, sales, and production—managing projects from order initiation through delivery. You’ll ensure that each job meets customer specifications, timelines, and quality expectations while maintaining strong communication across internal and external stakeholders. This is a great opportunity for someone with manufacturing or print industry experience who brings keen attention to detail, enjoys managing projects, and a passion for building lasting customer relationships.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the primary point of contact for customers throughout the production process, ensuring clear communication and a positive service experience.</li><li>Translate customer requirements and sales details into accurate production orders, coordinating closely with estimating and production teams.</li><li>Review quotes, specifications, and timelines to confirm project accuracy and feasibility prior to production kickoff.</li><li>Oversee the progress of active jobs, tracking milestones and proactively addressing issues that could affect quality, cost, or delivery dates.</li><li>Facilitate smooth scheduling and workflow between departments to maintain on-time, high-quality output.</li><li>Conduct quality reviews and coordinate proofs, samples, or approvals with customers as needed.</li><li>Provide timely updates to customers and internal teams regarding order status, adjustments, or project challenges.</li><li>Generate billing documentation and ensure completed jobs are invoiced accurately.</li><li>Support account management and sales efforts through strong relationship-building and responsive service to promote repeat business.</li><li>Identify process improvements or communication enhancements to strengthen operational efficiency and customer satisfaction.</li></ul><p><br></p><p><br></p>
<p>Are you an excellent communicator with a passion for helping others? Our company is seeking a skilled Call Center / Customer Service Representative for a project-based opportunity. You'll play a key role in providing outstanding service, resolving customer inquiries, and supporting our team’s strategic priorities for a defined project period.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Respond to customer calls, emails, and chats with professionalism and empathy.</li><li>Resolve customer issues and support inquiries in a timely manner.</li><li>Accurately document interactions and update customer records.</li><li>Collaborate with team members to ensure consistent and high-quality service.</li><li>Meet established performance metrics and project deadlines.</li></ul>
<p>We are looking for a contract to to hire, dedicated and detail-oriented Member Services Representative to join our team in St. Paul, Minnesota. This role involves delivering excellent customer experiences in a fast-paced call center environment. As part of a long-term contract position, you will play a vital role in assisting customers and maintaining high service standards.</p><p><br></p><p>Responsibilities:</p><p>• Handle incoming customer inquiries efficiently and courteously, ensuring customer satisfaction.</p><p>• Provide accurate information about services and resolve issues in a timely manner.</p><p>• Utilize computer systems to document customer interactions and update records.</p><p>• Maintain high typing accuracy to meet operational requirements.</p><p>• Collaborate with team members to improve service delivery and share best practices.</p><p>• Adapt to a fast-paced work environment while managing multiple tasks simultaneously.</p><p>• Uphold company policies and procedures in all customer interactions.</p><p>• Assist with escalated concerns, ensuring proper resolution and follow-up.</p><p>• Monitor and report customer feedback to help identify areas for improvement.</p>
<p><strong>Overview</strong></p><p>We are seeking a personable, detail-oriented Customer Contact Center Representative to join our member services team. In this role, you will be the first point of contact for members, delivering exceptional service and support across phone, email, and digital channels. This position plays a key role in fostering positive member relationships, resolving inquiries, and ensuring an outstanding service experience.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide prompt, professional assistance to members via phone, email, chat, and other communication channels.</li><li>Answer account-related questions, research issues, and resolve concerns efficiently.</li><li>Educate members on products, services, digital banking tools, and self-service options.</li><li>Document all interactions accurately in the CRM and core systems.</li><li>Assist members with transactions such as account inquiries, funds transfers, payment processing, and support.</li><li>Troubleshoot online and mobile access issues.</li><li>Process disputes, stop payments, balance inquiries, and general account maintenance requests.</li><li>Follow all compliance procedures, including identity verification and security protocols.</li><li>Investigate and resolve member issues with accuracy and urgency.</li><li>Escalate complex situations to leadership or specialized departments as appropriate.</li><li>Ensure timely follow-up and communication with members on outstanding issues.</li><li>Meet individual and team performance goals, including service quality, call metrics, and accuracy standards.</li><li>Support team members by sharing knowledge, best practices, and service insights.</li><li>Participate in ongoing training to stay current on products, system updates, and regulatory changes.</li></ul><p><br></p>
<p>This position will act as the key liaison between our client's residential and commercial clients and the service department, ensuring seamless communication and exceptional service delivery. Ideal candidate thrives in a dynamic environment, excels at managing schedules, and takes pride in maintaining accurate records while providing top-notch client support.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate and confirm service appointments with both residential and commercial clients, addressing rescheduling needs as required.</p><p>• Maintain accurate client records, including service histories and invoices, using the designated CRM system.</p><p>• Monitor service completion and ensure all work orders and client information are properly documented and organized.</p><p>• Collaborate with the service team to relay client requests and ensure timely responses.</p><p>• Assist with managing accounts receivable for clients with overdue balances.</p><p>• Identify opportunities for process improvement in scheduling and client communication workflows.</p><p>• Professionally handle incoming calls and promptly respond to client inquiries.</p><p>• Draft and distribute newsletters, industry updates, and other client communications to keep clients informed.</p><p>• Perform additional administrative tasks and support service coordination as needed.</p>
<p>Client Service Associate</p><p>Are you passionate about delivering outstanding customer service in the financial services industry? We are seeking a Client Service/Account Management Associate to provide efficient support to clients, advisors, and external parties while ensuring high client satisfaction.</p><p>Key Responsibilities</p><p>· Enter and maintain accurate client information in firms systems.</p><p>· Review new business, renewals, and endorsements for accuracy.</p><p>· Respond to client inquiries promptly and professionally.</p><p>· Assist with rating new business and providing marketing recommendations.</p><p>· Prepare proposals to help clients understand their options.</p><p>· Follow up on outstanding items and manage open activities.</p><p>· Identify cross-selling and up-sale opportunities.</p><p>· Report and monitor claims, ensuring proper follow-up per procedures.</p><p>· Maintain up-to-date knowledge of policies.</p><p>· Build strong relationships with 3rd parties, producers, and teammates.</p><p>Qualifications</p><p>· Preferred Experience: Client support in financial services with insurance industry experience.</p><p>· Licensing: State insurance license (or willingness to obtain).</p><p>· Technical Skills: Proficiency with systems, Microsoft Office, and data entry.</p><p>· Soft Skills: Strong communication, customer service focus, and organizational abilities.</p><p>This role offers the chance to make a meaningful impact while working in a collaborative, fast-paced environment.</p><p>Ready to Apply? Contact Douglas Rickart at 612-249-0330, connect with him on LinkedIn, or click the application link to get started!</p><p><br></p>
<p><strong>Join an industry leader!</strong> Our manufacturing client is seeking a highly skilled <strong>Litigation Paralegal</strong> to transition to an exciting <strong>in-house role</strong>. You will be a crucial part of the legal team, managing complex matters and contributing directly to business success.</p><p><br></p><p>Responsibilities:</p><p>• Manage claims and lawsuits related to specific business units or product lines, gaining expertise in particular areas.</p><p>• Collaborate with internal teams to gather necessary information and provide updates on litigation progress.</p><p>• Partner with insurance providers and adjustors to address claims effectively.</p><p>• Collect, analyze, and organize internal and external documents required for legal proceedings.</p><p>• Coordinate with outside counsel, witnesses, and experts while aligning with the Legal Manager and Assistant General Counsel.</p><p>• Negotiate settlements and prepare relevant documentation, such as response letters, agreements, and releases.</p><p>• Draft responses to inquiries from federal, state, and local agencies.</p><p>• Assist with various legal projects based on the department's needs.</p><p>• Maintain meticulous records and ensure compliance with legal standards.</p><p>• Support the litigation team in trial preparation and case management activities.</p>
<p>We are looking for a detail-oriented Service Coordinator to join our team in Plymouth, Minnesota. In this role, you will oversee various service activities, including projects, product administration, and maintenance requests. This position involves direct collaboration with customers, vendors, and technicians, as well as close coordination with internal teams.</p><p><br></p><p>Responsibilities:</p><p>• Oversee customer service work orders from initiation to completion.</p><p>• Handle customer projects to ensure timely service delivery.</p><p>• Build and maintain strong customer relationships.</p><p>• Coordinate service requests, including off-hours and overnight projects, as part of a rotational on-call system.</p><p>• Schedule and manage technicians for service tasks.</p><p>• Collaborate with internal teams.</p><p>• Generate and manage data reports.</p><p><br></p>
<p>We are seeking a Licensing Coordinator for a role based in Monticello, Minnesota. This onsite role offers a contract to hire employment opportunity.</p><p><br></p><p>The objective of this role is to ensure the agent contracting process is as smooth and efficient as possible for our agents from start to finish. As a licensing specialist, you will execute professionalism while providing top notch customer service and work to find and create efficiencies<em>. </em>This is an amazing opportunity to join our team in a much-needed position. </p><p> </p><p>Whether you are familiar with the insurance background or not, your enthusiasm, motivation, and interest in becoming part of our well-established and positive work environment, makes you an ideal candidate. </p><p>We value your hard work and dedication to this position, and you can be confident that the opportunities for growth within the corporation will continue to arise. </p><p><strong> </strong></p><p><strong>Primary Responsibilities: </strong></p><ul><li>Generate and process contracting applications and other required forms for submission on all new and existing agents and agencies within Simplicity.</li><li>Completes routine follow-up on submitted agent contracting paperwork to ensure proper processing.</li><li>Assist with agent updates, contract changes, while proactively looking for ways to streamline the process to make it as smooth as possible for the agent.</li><li>Applies sound insurance knowledge regarding products and services, troubleshooting issues, and working to resolve in the quickest and most efficient way to best meet agent needs.</li><li>Provide professional correspondence via email and phone</li><li>Work efficiently to meet all service level agreements</li><li>Understand carrier workflows and maneuver carrier websites</li><li>Work closely with team members to meet common goals and assist when able</li></ul><p> </p><p><strong>Qualifications / Requirements: </strong></p><ul><li>Minimum of a High school diploma / GED </li><li>Strong computer skills; able to type 50+ words per minute </li><li>Proficiency in Microsoft Office (Word, Excel) </li><li>Experience with G Suite and Salesforce preferred, not required</li><li>Experience in related position preferred, not required</li></ul><p><strong> </strong></p><p><strong>Core Competencies:</strong></p><ul><li>Ability to provide exceptional customer service</li><li>Effective time management skills</li><li>Ability to prioritize and multitask in a fast-paced environment, and utilize multiple programs simultaneously</li><li>Capable of working both independently and in a team environment</li><li>Excellent organizational skills, attention to detail is a must</li><li>Ability to react to change in a productive and positive manner</li></ul><p><br></p><p><br></p><p><br></p><ul><li>Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <u>roberthalf.gobenefits.net</u> for more information.</li></ul>
<p><strong>Job Title: Account Coordinator</strong></p><p><strong>Position Overview:</strong></p><p>The Account Coordinator will work closely with both the sales and account management teams to support the end-to-end client lifecycle, including opportunity creation and finalization in the CRM, assisting with proposal preparation, and processing purchase and change orders. This role requires a strong understanding of administrative tasks in sales operations and the ability to ensure seamless workflow across accounts.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Assist in creating, managing, and closing opportunities within the CRM system.</li><li>Support proposal development, including gathering required documentation and coordinating input from relevant teams.</li><li>Process purchase orders and change orders, ensuring all documentation meets company and client requirements.</li><li>Maintain accurate client and account records; update CRM and internal systems regularly.</li><li>Collaborate cross-functionally with sales, account managers, and other support teams to deliver timely and high-quality client service.</li><li>Monitor the status of active projects and communicate updates to stakeholders as needed.</li><li>Prepare and track various sales documentation, reports, and correspondence.</li></ul><p><strong>Qualifications:</strong></p><ul><li>Demonstrated experience in an administrative, sales support, or account coordination role.</li><li>Strong organizational and communication skills, with an ability to manage multiple tasks and deadlines.</li><li>Familiarity with CRM platforms (e.g., Salesforce, HubSpot, or similar) is preferred.</li><li>Proficient in Microsoft Office Suite (Word, Excel, Outlook) or equivalent productivity tools.</li><li>Attention to detail and problem-solving mindset.</li><li>Ability to work effectively in a fast-paced, team-oriented environment.</li></ul>
<p>We are looking for a Front Desk Coordinator to join a team in Brooklyn Park, Minnesota. In this role, you will serve as the first point of contact for visitors, ensuring an attentive and welcoming experience. This is a long-term contract position where you will play a key role in supporting daily operations and assisting various city departments.</p><p><br></p><p>Responsibilities:</p><p>• Greet and assist visitors, providing a friendly and attentive first impression.</p><p>• Direct individuals to the appropriate departments or personnel based on their needs.</p><p>• Offer general information about city services, policies, and procedures.</p><p>• Handle utility bill payments, including processing both drop-box and walk-in payments.</p><p>• Manage scheduling for public conference rooms and city appointments.</p><p>• Update and maintain lobby information screens with relevant city updates.</p><p>• Assist with mailroom tasks, such as sorting mail and operating mailroom equipment.</p><p>• Address sensitive or complex inquiries by routing them to the appropriate staff members.</p><p>• Complete administrative tasks and projects for various city departments.</p>
<p>We are looking for a Front Desk Coordinator to join our team in Eagan , Minnesota. This is a Contract to permanent position ideal for someone who enjoys creating a welcoming environment and providing excellent customer service. The selected candidate will manage front desk operations and assist with daily administrative tasks while maintaining a business casual appearance.</p><p><br></p><p>Responsibilities:</p><p>• Greet and assist visitors, ensuring a friendly and detail-oriented experience.</p><p>• Manage incoming calls, direct inquiries, and provide information as needed.</p><p>• Maintain a clean and organized front desk area to uphold the detail-oriented appearance of the office.</p><p>• Coordinate office events and support day-to-day operations.</p><p>• Handle administrative tasks such as scheduling, filing, and data entry.</p><p>• Monitor office supplies and place orders when necessary.</p><p>• Ensure timely communication with tenants and resolve any issues or concerns.</p><p>• Work collaboratively with other team members to ensure smooth office operations.</p><p>• Utilize Microsoft Office tools to create documents, spreadsheets, and presentations.</p><p>• Provide customer service support to tenants and visitors, addressing inquiries promptly.</p>
<p>We are looking for a meticulous Order Processing Specialist to manage customer orders and ensure accurate invoicing. This in-office position is located in Minnetonka, Minnesota, and requires strong organizational skills and attention to detail. The ideal candidate will play a key role in maintaining smooth operations by supporting various accounting and administrative functions.</p><p><br></p><p>Responsibilities:</p><p>• Enter customer orders into the system with precision and efficiency.</p><p>• Coordinate with sales representatives to confirm order details and verify shipping information.</p><p>• Review orders thoroughly to ensure accuracy before processing.</p><p>• Generate and issue invoices to customers promptly after shipments are completed.</p><p>• Communicate with the shipping department to ensure timely fulfillment of orders.</p><p>• Assist sales representatives in reconciling their personal inventory records.</p><p>• Prepare weekly inventory and sales reports for review.</p><p>• Audit expense reports to ensure compliance and accuracy.</p><p>• Provide backup support for shipping operations, accounts payable, and accounts receivable tasks.</p>
<p>We are looking for a detail-oriented and success-driven Receptionist to join our client on a contract basis in the south metro, Minnesota area. In this role, you will be the first point of contact for visitors and students, ensuring a welcoming and organized environment. This position offers an excellent opportunity to showcase strong communication and administrative skills. The schedule is Monday – Thursday from 1:15-9:15 PM and Saturday from 8:45 AM – 3:15 PM. Responsibilities:</p><ul><li>Warmly greet visitors, students, and guests upon arrival, ensuring they feel welcomed.</li><li>Provide clear directions and information about room locations, including restrooms, auditorium, classrooms, and studios.</li><li>Manage incoming phone calls using a multi-line phone system, offering prompt and courteous assistance.</li><li>Handle email correspondence efficiently, responding to inquiries and forwarding messages as necessary.</li><li>Perform data entry tasks with accuracy and attention to detail.</li><li>Organize and maintain files and records to ensure easy access and retrieval.</li><li>Schedule appointments and coordinate meeting times effectively.</li><li>Support the team with general administrative duties as needed.</li><li>Utilize Microsoft Office Suite, including Word, Excel, and Outlook, to perform daily tasks.</li><li>Foster a friendly and approachable environment for all visitors and staff.</li></ul>
<p>Are you passionate about healthcare, detail-oriented, and skilled in managing accounts receivable? Our team is seeking dedicated Medical Collections Specialists to join leading healthcare organizations across the region. This ongoing position offers you the chance to make an impact in the medical field, supporting financial health for both practices and patients.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Contact patients, insurance companies, and other parties to resolve outstanding invoices and accounts</li><li>Review and analyze account balances, billing statements, and payment histories</li><li>Maintain detailed and accurate records in compliance with company policy and healthcare regulations (HIPAA)</li><li>Collaborate with billing, customer service, and administrative staff to resolve account discrepancies</li><li>Provide professional, courteous, and empathetic communication at every touchpoint</li></ul><p><br></p>
• Build and maintain strong relationships with key customers throughout the Accounts Receivable process.<br>• Engage with our valued customers via outbound phone calls and email to collect on payments owed.<br>• Perform account reconciliations as needed to ensure accounting records are aligned.<br>• Partners with our branch managers and regional managers to align on appropriate payment strategies for past due accounts<br>• Achieve accounts receivable KPI’s, including daily call volume, and accounts receivable percent over 60 days.<br>• Understands and communicates the account receivables policy.<br>• Effectively resolves issues in a positive, professional manner.<br>• Communicate effectively in a prompt courteous and customer-oriented manner<br>• Drive innovative solutions on past-due accounts where standard accounts receivable procedures have failed<br>• Analysis of any changes in payment patterns and recommend customers for credit evaluation.<br>• Refers uncollectable past due accounts to Credit Manager for review of possible collection or bade debt write off<br>• Ensures accurate customer files and customer billing information is up to date<br>• Responds to bankruptcy notices, returned checks, uncashed checks and bank credit card disputes<br>• Other duties as assigned.<br>Qualifications<br><br>• 2+ years of experience as a Credit Analyst, Accounts Receivable Specialist, or related field.<br>• You are detail-oriented, have a passion for customer service and strong interpersonal skills<br>• You want to be a great team player and possess the ability to collaborate and adapt in partnering with stakeholders across the business.<br>• You are self-motivated, goal-oriented, possess the ability to learn quickly and work effectively in a fast-paced work environment.<br>• Experience in handling a large volume, small dollar portfolio<br>• Excellent communication and interpersonal skills, including the ability to negotiate satisfactory business resolutions<br>• You are self-motivated, customer-centric, and highly organized.<br>• Experience reconciling AR accounts a plus.<br>• Experience training, mentoring other team members a plus.<br>• Ability to handle confidential or sensitive information with discretion<br>• Microsoft office: Excel and Word<br>• Experience with Davisware Global Edge is a plus<br>• Must pass a pre-employment drug screen and criminal background check
<p><strong>Clinical Appeals Representative (Contract — Fully Remote)</strong></p><p>We’re seeking a detail-oriented <strong>Clinical Appeals Representative</strong> to join our team on a contract basis. In this role, you will support key health insurance operations by managing documentation, coordinating with providers, and ensuring appeals and grievances are processed accurately and on time. This is a fully remote opportunity to make a meaningful impact in the healthcare industry while working with a collaborative and mission-driven team.</p><p>W<strong>Key Responsibilities</strong></p><ul><li>Maintain accurate, organized, and up-to-date documentation within designated databases.</li><li>Coordinate with healthcare providers and external partners to obtain required medical records and supporting documentation.</li><li>Process appeals and grievances within established Health Plan timelines (24 hours to 10 days depending on request type).</li><li>Communicate clearly and professionally with all stakeholders to ensure transparency and resolution.</li><li>Support the team in reviewing and resolving complex appeals and grievances.</li><li>Monitor progress, identify bottlenecks, and escalate issues as needed to maintain regulatory compliance.</li><li>Adhere to company policies and procedures while handling confidential medical information.</li><li>Collaborate with team members to drive process improvements and enhance operational efficiency</li></ul>
<p>Our company is seeking a receptionist to support daily front-desk operations by managing incoming inquiries, assisting with administrative tasks, and ensuring accurate handling and organization of information.</p><p><br></p><p>Responsibilities:</p><ul><li>Greet and direct visitors in a courteous and professional manner.</li><li>Answer and route phone calls, taking messages as needed.</li><li>Manage incoming and outgoing mail and deliveries.</li><li>Maintain organized reception area and meeting spaces.</li><li>Schedule appointments, meetings, and coordinate conference room usage.</li><li>Support various administrative tasks, including data entry, filing, and document preparation.</li><li>Assist with onboarding of new staff and support team-wide events or initiatives.</li><li>Utilize digital tools and office systems (CRM platforms, shared calendars, etc.) to support operational efficiency.</li></ul><p><br></p>
<p>Robert half is looking for an experienced Contracts Attorney/Contracts Specialist to assist our client in Bloomington, Minnesota. This is a fixed contract role and is onsite. </p><p><br></p><p>Responsibilities:</p><p>• Review, analyze, and negotiate a wide range of contracts, including procurement agreements, lease agreements, SaaS contracts, and subcontractor agreements.</p><p>• Serve as the primary liaison for complex legal negotiations, supporting internal teams in discussions with external clients and vendors.</p><p>• Provide guidance on contract interpretation and advise on strategies to mitigate risks associated with performance obligations.</p><p>• Draft legal documents such as non-disclosure agreements, confidentiality agreements, contract amendments, and consultant agreements under supervision.</p><p>• Research applicable regulations to ensure contracts align with legal requirements across various regions.</p><p>• Offer insights and education on insurance and bonding requirements, addressing inquiries from internal and external stakeholders.</p><p>• Maintain organized systems for managing contractual documents and support the implementation of contract management tools.</p><p>• Develop and deliver educational programs related to contract processes, management platforms, and legal compliance.</p><p>• Contribute to strategic projects and initiatives that align with departmental and company goals.</p><p>• Uphold high standards of confidentiality and attorney-client privilege while managing sensitive communications.</p><p>• Some drafting required of NDAs, confidentiality agreements, consultant and subcontractor agreements, and contract amendments under supervision of an in-house attorney.</p><p>• Support internal company representatives in negotiations with external client or vendor representatives when needed, including serving as the primary liaison/negotiator with respect to complex legal terms.</p>
<p>A fast-growing clean energy developer based in Minneapolis is seeking a <strong>Director of Legal Services</strong> to lead and evolve its legal function. The company specializes in developing 1MW to 20MW solar and storage projects across the Upper Midwest and is committed to helping communities, businesses, and utilities participate in the Energy Transition.</p><p> </p><p><em>This is a high-impact role with visibility across the organization, ideal for a senior legal professional with a broad skill set and a service-forward mindset.</em></p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Lead internal and external legal counsel resources</li><li>Oversee legal work requests and ensure timely, accurate information flow</li><li>Manage corporate documentation (LLCs, certificates, org charts, renewals)</li><li>Oversee full contract lifecycle: drafting, review, execution, closing, and filing</li><li>Administer contract management software and provide team training</li><li>Drive accountability and performance within the legal team</li><li>Serve as legal liaison to executive leadership</li></ul><p><br></p>
We are looking for a dynamic and results-oriented Business Development Officer to drive growth through strategic partnerships and innovative solutions. This role focuses on expanding business opportunities, fostering collaboration, and creating impactful strategies that support the organization's mission. The ideal candidate will excel in building relationships and leading initiatives that enhance community development and financial solutions.<br><br>Responsibilities:<br>• Identify and pursue new business opportunities to support organizational growth and strategic objectives.<br>• Develop and maintain partnerships with key stakeholders, including community organizations, financial institutions, and investors.<br>• Lead initiatives to increase the flow of capital and resources, ensuring alignment with the organization's mission.<br>• Collaborate with internal teams to design and implement impactful programs and projects.<br>• Facilitate complex negotiations and agreements to secure funding and expand organizational reach.<br>• Conduct market research and analysis to identify trends and opportunities in community development finance.<br>• Create and execute strategies to enhance fundraising and grant-writing efforts.<br>• Represent the organization at industry events, conferences, and meetings to build visibility and connections.<br>• Manage multiple projects simultaneously, ensuring timely execution and measurable outcomes.<br>• Travel as needed to engage partners and support organizational goals.
<p>We are looking for an experienced Billing Representative to join our team. In this role, you will play a vital part in ensuring accurate and timely billing processes, contributing to the financial stability of the organization. This is a long-term contract position offering the opportunity to collaborate with a diverse team while advancing your career in the healthcare industry.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and submit claims to various insurance payers, including Medicare, Medicaid, and commercial providers, ensuring accuracy and compliance.</p><p>• Investigate rejected claims, identify root causes, and implement corrective actions to resolve issues efficiently.</p><p>• Monitor and analyze claim rejection trends to improve processes and reduce recurrence across payers and service areas.</p><p>• Coordinate with internal teams and external entities to validate billing information and implement necessary coding updates.</p><p>• Maintain detailed records of claim investigations, resolutions, and follow-up activities to ensure transparency and accountability.</p><p>• Adhere to organizational compliance standards and industry regulations in all billing activities.</p><p>• Achieve or exceed daily production and quality metrics by managing worklists effectively.</p><p>• Participate in additional assigned tasks and responsibilities as needed to support departmental goals.</p>
