<p>We are seeking a dedicated Call Center Representative to join our growing team. The successful candidate will be responsible for handling customer interactions, resolving inquiries and complaints, and ensuring the highest level of customer satisfaction.</p><p><strong>Responsibilities:</strong></p><ul><li>Answer inbound calls and respond to customer inquiries in a friendly, professional manner</li><li>Provide accurate information regarding products, services, policies, and account details</li><li>Resolve customer issues by clarifying concerns, researching answers, and guiding callers through solutions</li><li>Document all customer interactions in the system with clear and thorough notes</li><li>Follow call scripts, compliance regulations, and internal quality standards</li><li>Escalate complex issues to supervisors or specialized teams when necessary</li><li>Process transactions such as account updates, payments, or order entry</li><li>Meet or exceed metrics including call volume, handle time, quality scores, and customer satisfaction</li><li>Multi‑task across multiple systems and applications while maintaining accuracy</li><li>Participate in team meetings, coaching sessions, and ongoing training</li><li>Maintain a positive, empathetic, and professional attitude toward customers and coworkers</li></ul><p><br></p>

<p><strong>Requirements:</strong></p><ul><li>Previous call center or customer service experience preferred but not always required</li><li>Strong verbal communication and active listening skills</li><li>Comfort navigating multiple computer systems and learning new software</li><li>Ability to multitask, prioritize, and manage time effectively</li><li>High attention to detail and problem‑solving ability</li><li>Patience and professionalism in high‑volume or fast‑paced environments</li><li>Reliable attendance and punctuality</li><li>High school diploma or equivalent</li></ul><p><br></p>

<h3 class="rh-display-3--rich-text">TalentMatch^®</h3> <p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s <a href="https://www.roberthalf.com/us/en/terms">Terms of Use</a> and <a href="https://www.roberthalf.com/us/en/privacy">Privacy Notice</a>.</p>