<p>As a Collections Specialist, you will be responsible for managing and executing the collection of outstanding accounts receivable. This role is critical in maintaining healthy cash flow for the organization by communicating with clients to resolve payment issues, negotiating repayment plans, and updating financial records. You will collaborate with internal teams and use your problem-solving skills to promote timely and effective resolution of overdue accounts.</p><p>Key Responsibilities:</p><ul><li>Contact customers by phone, email, and written correspondence to collect outstanding invoices.</li><li>Research and resolve account discrepancies; document all collection activity.</li><li>Negotiate payment arrangements and follow up to ensure commitments are met.</li><li>Update and maintain accurate records in company systems related to accounts receivable.</li><li>Collaborate with billing, finance, and sales teams to resolve client inquiries and quality issues.</li><li>Generate regular reports on collection status and aging accounts.</li><li>Recommend accounts for escalation or outside collections when necessary.</li><li>Assist with month-end closing processes and audit requests as needed.</li><li>Adhere to all company and regulatory collection policies and procedures.</li><li>Maintain confidentiality and professionalism when handling sensitive financial information.</li></ul><p>If qualified, please share your resume with [email protected] or call 786.801.5830</p>

<p>Required Qualifications:</p><ul><li>Previous experience in collections, accounts receivable, customer service, or a related financial role.</li><li>Strong communication and negotiation skills.</li><li>Proficient in MS Office and collections/accounting software.</li><li>Excellent organizational skills and attention to detail.</li><li>Ability to manage multiple priorities in a fast-paced environment.</li><li>High school diploma required; associate's or bachelor’s degree in business, finance, or related field preferred.</li></ul><p><br></p>

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