<p>We are seeking a skilled <strong>Desktop Support Engineer</strong> to join our IT team and provide exceptional technical support within a Windows-based environment. The ideal candidate will have a strong understanding of Windows operating systems, hardware troubleshooting, and user support in a corporate setting. You will play a key role in ensuring smooth day-to-day technology operations for our employees, maintaining system reliability, and assisting with IT projects and upgrades.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide hands-on technical support for Windows desktops, laptops, and peripherals.</li><li>Install, configure, and troubleshoot Windows OS, Microsoft Office, and other enterprise applications.</li><li>Diagnose and resolve hardware, software, and network connectivity issues.</li><li>Manage Active Directory accounts, group policies, and user permissions.</li><li>Support remote users and VPN access issues.</li><li>Maintain asset inventory and ensure devices are properly secured and up to date.</li><li>Collaborate with the IT infrastructure team to deploy updates, patches, and system improvements.</li><li>Document procedures, incidents, and resolutions accurately in the ticketing system.</li><li>Assist with onboarding/offboarding of employees, including hardware setup and access provisioning.</li></ul><p><br></p>

<p><strong>Required Skills & Experience:</strong></p><ul><li>2+ years of experience in desktop or IT support roles, primarily in Windows environments.</li><li>Strong knowledge of Windows 10/11, Active Directory, and Microsoft 365 administration.</li><li>Experience with endpoint management tools (e.g., Intune, SCCM, or similar).</li><li>Basic understanding of networking concepts (TCP/IP, DNS, DHCP).</li><li>Excellent troubleshooting and problem-solving skills.</li><li>Strong communication and customer service skills.</li><li>Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.</li></ul><p><br></p><p><strong>Preferred Qualifications:</strong></p><ul><li>CompTIA A+, Network+, or Microsoft Certified: Modern Desktop Administrator Associate.</li><li>Experience with imaging, scripting, or automation tools (PowerShell, MDT, etc.).</li><li>Familiarity with ITIL practices and ticketing systems (e.g., ServiceNow, Jira).</li></ul><p><br></p>

<h3 class="rh-display-3--rich-text">Technology Doesn't Change the World, People Do.^®</h3> <p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.</p>