<p>Picture this: you’re in <strong>beautiful Palomar Mountain</strong>, working with a medical company whose mission is to improve lives every day. They’re not just about products or services — they’re about creating <strong>lasting relationships with patients, providers, and partners</strong>. We’re recruiting for a <strong>Customer Success Specialist</strong> who can bring a mix of empathy, problem-solving, and people skills to the table.</p><p><br></p><p><strong><u>What You’ll Be Doing</u></strong></p><ul><li>Serve as the main point of contact for customers, ensuring their questions and concerns are resolved with care.</li><li>Build strong relationships with clients by listening, following up, and going the extra mile.</li><li>Troubleshoot issues and partner with internal teams to ensure seamless service delivery.</li><li>Track client interactions, feedback, and success stories in the CRM system.</li><li>Identify opportunities to improve customer satisfaction and retention.</li></ul><p><strong><u>Why This Role Rocks</u></strong></p><p>This isn’t a call-center gig — it’s about <strong>being a trusted guide</strong> for customers navigating medical products and services. If you like the idea of blending <strong>healthcare impact with customer happiness</strong>, this role is for you.</p>
<p><br></p><p><strong>Talent Manager – Sales & Recruitment Focus</strong></p><p><strong>Location: El Segundo & Cerritos Operations</strong></p><p> </p><p><strong>About Robert Half:</strong></p><p> Robert Half is the world’s first and largest specialized talent solutions firm, recognized on <em>Fortune’s Most Admired Companies</em> list for 25+ years. With a global footprint and decades of expertise, we help companies solve their hiring challenges and professionals advance their careers. As an Account Manager in our El Segundo and Cerritos operations, you’ll play a pivotal role in connecting top talent with leading companies across the region—building relationships, creating solutions, and driving measurable results.</p><p> </p><p><strong>About the Role:</strong></p><p> We’re seeking a sharp, ambitious, and results-oriented Account Manager to join our high-performing team. This is the ideal role for someone who thrives in a client-facing, fast-paced environment, and is motivated by both professional growth and financial success. You’ll manage and expand existing client relationships while developing new business opportunities, directly impacting both your earnings and our company’s success.</p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage, grow, and retain a portfolio of client accounts, ensuring we deliver exceptional service and measurable results.</li><li>Identify and develop new business opportunities through strategic outreach, networking, and referrals.</li><li>Build deep client relationships by understanding their goals and providing tailored recruitment and staffing solutions.</li><li>Partner with candidates throughout the hiring process—sourcing, interviewing, and matching them to client needs.</li><li>Collaborate closely with internal recruiters and colleagues to ensure seamless delivery and client satisfaction.</li><li>Lead client meetings and presentations to showcase our solutions and drive new business opportunities.</li><li>Negotiate contracts, terms, and pricing with clients to achieve win-win outcomes.</li><li>Consistently meet and exceed sales and performance metrics, with a clear path to increased earnings.</li><li>Stay current on market trends, industry insights, and competitor activity to position Robert Half as a trusted advisor.</li><li>Prepare and deliver regular reporting on sales pipelines, forecasts, and account performance.</li></ul><p><strong> </strong> </p><p><strong>Why Join Us?</strong></p><p> At Robert Half, you’ll be surrounded by smart, driven colleagues who share your ambition. We provide world-class training, advanced tools, and a supportive culture where top performers thrive. This is more than just a sales role—it’s a career path with unlimited potential for growth, uncapped earnings, and opportunities to become a leader in the industry.</p><p> </p>
<p>Our recruiting firm is proud to represent a leading <strong>medical services client in North San Diego County</strong> who is seeking a detail-oriented and professional <strong>Collections Specialist</strong>. This role offers an exciting opportunity to contribute to the financial health of an organization that directly impacts patient care and community well-being.</p><p><br></p><p><strong><u>Role Overview</u></strong></p><p>The Collections Specialist will be responsible for managing the collections process for outstanding medical accounts, maintaining accurate records, and providing respectful, empathetic communication with patients and insurance providers. This is a <strong>temp-to-hire</strong> role with a client that values both professionalism and compassion in financial operations.</p><p><br></p><p><strong><u>Key Responsibilities</u></strong></p><ul><li>Contact patients and insurance companies regarding outstanding balances.</li><li>Negotiate payment arrangements while adhering to company policies and healthcare compliance standards.</li><li>Research and resolve billing discrepancies or insurance denials.</li><li>Maintain accurate documentation of all communications and payment activity.</li><li>Collaborate with the billing department and revenue cycle team to ensure timely collections.</li><li>Provide professional and empathetic customer service to patients.</li></ul>
<p>We are seeking a highly skilled and adaptable <strong>Senior Accounting/AP Floater</strong> to support our financial operations during our ERP go-live and hyper care phase. This temporary contract role will serve as a key contributor to <strong>Accounts Payable and cross-functional accounting support</strong>, ensuring smooth operations while providing expertise across invoice processing, reconciliations, reporting, and issue resolution within <strong>SAP S4</strong>.</p><p>This role requires a seasoned professional who can step in as needed, take ownership of tasks ranging from transactional to analytical, and serve as a reliable resource across multiple accounting functions.</p><p><br></p><p><strong>Contract Details</strong></p><ul><li><strong>Location:</strong> El Segundo, CA (Hybrid: 3–4 days onsite/week).</li><li><strong>Schedule:</strong> Full-time, temporary through <strong>December 2025</strong>, with possibility of extension.</li></ul><p><strong>Summary of Responsibilities</strong></p><ul><li>Support <strong>AP operations</strong> including vendor payments, month-end and year-end close, auditing inquiries, and ERP implementation.</li><li>Perform transaction research, analysis, audits, reconciliations, and resolution of complex payment and vendor issues.</li><li>Apply accounting principles to analyze financial information and oversee control of accounts, expenses, tax payments, and vendor records.</li><li>Respond to auditing and customer inquiries.</li><li>Support other departments including <strong>Travel Accounting</strong> and <strong>General Accounting</strong> as needed.</li><li>Collaborate with system support teams to identify and implement solutions.</li><li>Uphold company values of <strong>Mission Success, Technical Excellence, Integrity, and Commitment to People</strong>.</li></ul><p><br></p><p><strong>Key Functions</strong></p><ul><li>Manage general accounting functions with strong knowledge of <strong>PO process and vendor payments</strong> (invoices, recurring payments, loan payments).</li><li>Track cash activity and coordinate <strong>daily wire transfers</strong>.</li><li>Prepare <strong>monthly reconciliations</strong>, journal entries, and account analysis.</li><li>Analyze audit requests, aging reports, and unfiled reports.</li><li>Research and resolve accounting and vendor-related issues.</li><li>Support monthly accruals, account reconciliations, ad hoc reporting, and special projects.</li><li>Assist with <strong>annual 1099 reporting and filing</strong>.</li><li>Provide documentation and follow-up on implemented changes.</li></ul>
<p>Are you someone who enjoys solving puzzles, building relationships, and keeping financial operations on track? A well-established company in Oceanside is looking for a Collections Specialist who can bring a calm, confident approach to managing receivables and resolving outstanding balances. This role is perfect for someone who’s organized, personable, and ready to make a meaningful impact in a collaborative environment.</p><p><br></p><p><strong><u>What You’ll Be Doing:</u></strong></p><ul><li>Monitor and manage the accounts receivable portfolio, ensuring timely follow-up on outstanding invoices.</li><li>Communicate professionally with clients to resolve payment issues and negotiate payment plans when necessary.</li><li>Research and reconcile account discrepancies, applying payments accurately.</li><li>Collaborate with internal departments to ensure billing accuracy and resolve disputes.</li><li>Prepare aging reports and assist with month-end close processes.</li><li>Maintain detailed records of collection activities and client communications.</li></ul>
<p>Robert Half has an excellent career opportunity for an articulate, highly-skilled customer service representative in the growing industry. The ideal candidate is passionate about building solid client-customer relationships and strives to always help others. As a Customer Service Representative, you will be the first point of contact for our valued customers. Your primary focus will be to assist customers with inquiries, provide information about the available products/services, and resolve issues to ensure a positive customer experience. Them team is the heartbeat of the company's success, and we are seeking a motivated Customer Service Representative to contribute to their commitment to customer satisfaction. Please call 818-703-8818 to inquire more today.</p><p></p><p>Some responsibilities include:</p><ul><li>Receiving and placing telephone calls</li><li>Performs full service banking transactions in compliance with legal requirements and bank policies and procedures</li><li>Provides accurate, friendly customer service in a timely fashion</li><li>Performs functions including handling cash and other daily transactions.</li><li>Achieves sales and referral goals by actively cross-selling and referring customers to proper bank staff for additional bank products, services and sales campaigns</li><li>Maintains currency and coin under prescribed limits</li><li>Adheres to bank security policies and maintains confidentiality of bank records and client information</li></ul><p><br></p>
<p>Robert Half has an excellent career opportunity for an articulate, highly-skilled customer service representative in the growing industry. The ideal candidate is passionate about building solid client-customer relationships and strives to always help others. As a Customer Service Representative, you will be the first point of contact for our valued customers. Your primary focus will be to assist customers with inquiries, provide information about the available products/services, and resolve issues to ensure a positive customer experience. Them team is the heartbeat of the company's success, and we are seeking a motivated Customer Service Representative to contribute to their commitment to customer satisfaction. Please call 818-703-8818 to inquire more today.</p><p></p><p>Some responsibilities include:</p><ul><li>Receiving and placing telephone calls</li><li>Performs full service banking transactions in compliance with legal requirements and bank policies and procedures</li><li>Provides accurate, friendly customer service in a timely fashion</li><li>Performs functions including handling cash and other daily transactions.</li><li>Achieves sales and referral goals by actively cross-selling and referring customers to proper bank staff for additional bank products, services and sales campaigns</li><li>Maintains currency and coin under prescribed limits</li><li>Adheres to bank security policies and maintains confidentiality of bank records and client information</li></ul><p><br></p>
<p>Account Manager – Sales & Recruitment Focus</p><p><strong>Salary:</strong> $70,000 base | High earning potential – up to $85,000 within 18 months</p><p><strong>About the Role:</strong></p><p> We are seeking a smart, ambitious, and results-driven Account Manager with a strong focus on sales growth. This role is perfect for someone who thrives in a fast-paced, client-facing environment and is motivated to exceed targets. You will manage existing client relationships while driving new business opportunities, contributing directly to the company’s growth and success.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage and grow a portfolio of key accounts, ensuring clients’ needs are met and exceeded.</li><li>Identify new sales opportunities within existing accounts and with prospective clients.</li><li>Build strong relationships with clients to understand their business goals and align solutions to meet them.</li><li>Collaborate with internal teams to deliver exceptional service and innovative solutions.</li><li>Meet and exceed sales targets, with clear milestones toward earning uncapped commission potential.</li><li>Provide regular reporting on account performance and sales forecasts to management.</li></ul><p><b> </b></p><p><b> </b></p>
<p>Collections Specialist opportunity in a mid-sized services company. As a Collections Specialist, you will perform customer and/or commercial collections and resolve customer account issues. In this Collections Specialist position, you will report to the Collections Manager. This company offers a great work environment! Please email your resume and call 626.463.2030 for immediate consideration. </p><p>Collections Outreach:</p><p>· Contact customers with overdue payments through various channels such as phone calls, emails, and letters.</p><p>· Implement effective collection strategies to recover outstanding balances.</p><p>Negotiation and Resolution:</p><p>· Negotiate payment arrangements and terms with customers who are experiencing financial difficulties.</p><p>· Resolve disputes and address customer inquiries related to overdue payments.</p><p>Payment Reconciliation:</p><p>· Reconcile customer payments with outstanding balances.</p><p>· Ensure accuracy in recording and tracking payments received.</p><p>Documentation and Record Keeping:</p><p>· Maintain detailed and organized records of customer interactions, payment arrangements, and collection activities.</p><p>· Document any agreements made with customers regarding payment plans.</p><p>Reporting and Analysis:</p><p>· Generate and analyze reports on accounts receivable aging and collection performance.</p><p>· Provide insights into trends, challenges, and potential areas for improvement.</p><p>Credit Risk Assessment:</p><p>· Assess the creditworthiness of customers and recommend appropriate credit limits.</p><p><br></p>
We are looking for a dedicated Collections Specialist to join our team in Santa Fe Springs, California, on a contract basis. This role involves managing accounts receivable and collections processes with precision and attention to detail. Ideal candidates will have a strong background in collections and accounts receivable, along with excellent communication skills and the ability to thrive in a fast-paced environment.<br><br>Responsibilities:<br>• Apply and reconcile daily cash transactions to ensure accurate posting to customer accounts.<br>• Manage customer invoices through various portals, maintaining accuracy and meeting deadlines.<br>• Conduct collections activities with a focus on maintaining attention to detail and effective communication with customers.<br>• Prepare and post journal entries during month-end closing processes.<br>• Utilize Excel tools, such as pivot tables and conditional formatting, to analyze and maintain financial data.<br>• Collaborate with cross-functional teams to resolve discrepancies and improve account management.<br>• Ensure compliance with billing and invoicing procedures within customer portals.
<p>We are looking for a detail-oriented and proactive Sales Support specialist to join our team in Gardena, California. In this long-term contract role, you will play a key part in ensuring smooth sales operations by managing order processing via Quickbooks, providing administrative support, and assisting the sales team. This position is ideal for someone who thrives in a fast-paced environment and enjoys contributing to the success of a dynamic sales-driven team.</p><p><br></p><p>Responsibilities:</p><p>• Accurately input and manage sales orders within company systems, ensuring all details are correct.</p><p>• Process purchase orders, generate quotes, and oversee shipping documentation to support timely deliveries.</p><p>• Collaborate with operations and logistics teams to address customer inquiries and ensure efficient order fulfillment.</p><p>• Maintain regular communication with clients, providing updates on order statuses and preparing weekly status reports.</p><p>• Set up and manage customer portals while verifying order details, pricing, and inventory availability.</p><p>• Reconcile purchase orders with sales orders to confirm accuracy and resolve discrepancies.</p><p>• Coordinate the calendar and travel arrangements for senior sales leadership, ensuring efficient scheduling.</p><p>• Assist with creating presentations, reports, and client-facing documents to support sales activities.</p><p>• Handle customer requests for insurance documentation and coordinate special projects such as gift orders.</p><p>• Support the onboarding process for new sales team members by preparing tools and documentation.</p>
<p>We are looking for a skilled Project Manager IT to lead a multi-year, large-scale initiative focusing on a Customer Data Platform and Personalization programs. This role operates onsite in Southern California and requires expertise in both technical project management and SAFe Agile methodologies. As this is a long-term contract position, you will play a vital role in driving project success and fostering collaboration across cross-functional teams.</p><p><br></p><p>Responsibilities:</p><p>• Oversee and manage complex IT projects involving diverse technologies and methodologies.</p><p>• Act as a senior resource within the Data Platform Services department, building expertise in the Customer Data Platform.</p><p>• Develop and implement project management processes to ensure timely delivery while maintaining quality and budget adherence.</p><p>• Create and maintain detailed project plans, program increment plans, and resource assignments.</p><p>• Track financials related to the project, including budgets, forecasts, variances, invoices, and statements of work.</p><p>• Coordinate communication across departments to manage project scope, budget, risks, and resources effectively.</p><p>• Lead cross-functional teams through project lifecycles and resolve project-related challenges.</p><p>• Facilitate Scrum ceremonies, coach teams on Agile practices, and promote continuous improvement.</p><p>• Identify and eliminate impediments to ensure progress and successful delivery of team objectives.</p><p>• Provide regular updates and presentations to stakeholders, ensuring alignment and transparency throughout the project.</p>
<p>We are looking for dedicated and detail-oriented Customer Service Representatives to join our team in Anaheim, California. In this long-term contract position, you will play a vital role in ensuring excellent customer experiences by addressing inquiries, managing orders, and maintaining accurate account information. This is an exciting opportunity to contribute to a dynamic team while developing your customer service expertise.</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound calls and provide accurate information to address customer inquiries.</p><p>• Communicate updates regarding order statuses, shipping delays, and other relevant details.</p><p>• Update and maintain customer account information to ensure data accuracy.</p><p>• Provide exceptional service in both inbound and outbound customer interactions.</p><p>• Collaborate with team members to resolve customer concerns effectively.</p>
<p><strong>Exciting Opportunity for a Senior Litigation Attorney at a Leading Real Estate and Business Litigation Firm</strong></p><p><br></p><p>A prominent real estate litigation firm is seeking a highly skilled and experienced <strong>Senior Litigation Attorney</strong> to join their esteemed team. This is an outstanding opportunity to work on complex and high-profile real estate disputes with a firm that is well-respected in the industry. The ideal candidate will bring over 10 years of litigation experience, a strong background in real estate law, and a passion for delivering exceptional results for clients.</p><p><br></p><p>Firm Overview:</p><p>This highly regarded real estate litigation firm is known for its sophisticated representation of clients in high-stakes real estate disputes. The firm offers a collaborative, dynamic work environment where seasoned attorneys can engage in challenging and impactful work, with a focus on providing innovative and practical legal solutions. With a track record of success, the firm is committed to achieving the best possible outcomes for its clients in complex real estate matters.</p><p>Key Responsibilities:</p><ul><li><strong>Lead High-Profile Real Estate Cases:</strong> Take charge of complex real estate litigation matters, from case inception through trial and appeals, managing strategy, and execution.</li><li><strong>Strategic Legal Counsel:</strong> Provide expert legal guidance to clients on a wide range of real estate-related issues, including commercial, residential, and development disputes.</li><li><strong>Draft Legal Documents & Motions:</strong> Prepare comprehensive legal documents, including pleadings, motions, and discovery, and represent clients in court hearings and depositions.</li><li><strong>Trial Experience:</strong> Lead trial preparation and manage trial strategy, including direct and cross-examinations, with the goal of securing favorable outcomes.</li><li><strong>Client Relationship Management:</strong> Build and maintain strong client relationships, delivering timely and strategic legal advice while ensuring the highest level of client service.</li><li><strong>Mentorship & Leadership:</strong> Provide mentorship to junior associates and collaborate with senior partners to refine case strategies and share your wealth of knowledge.</li></ul><p>To apply, submit resumes <strong>ONLY </strong>to Vice President, Quidana Dove at Quidana.Dove< at >RobertHalf.< com ></p>
<p>Our recruiting firm is partnering with a <strong>well-established automotive client in Carlsbad</strong> who is seeking a professional and customer-focused <strong>Customer Service Representative</strong>. This role is central to delivering excellent service and ensuring customer satisfaction in a fast-paced industry environment.</p><p><br></p><p><strong><u>Responsibilities</u></strong></p><ul><li>Serve as the first point of contact for customers via phone, email, and in-person visits.</li><li>Assist customers with inquiries regarding services, parts, scheduling, and billing.</li><li>Process customer transactions, prepare service orders, and update account records.</li><li>Coordinate appointments and maintain service calendars for technicians and sales staff.</li><li>Manage and resolve customer complaints with professionalism and efficiency.</li><li>Provide accurate product and service information to customers.</li><li>Assist with maintaining customer databases and CRM systems.</li><li>Collaborate with internal teams to ensure timely resolution of customer requests.</li><li>Generate and distribute customer service reports as requested by management.</li></ul>
<p>Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Email your resume and call 626.463.2031 for immediate consideration. </p><p>· Assist customers in Spanish and English over the phone </p><p>· Receiving and placing customer service telephone calls</p><p>· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism</p><p>· Resolving customer complaints, managing database records, drafting status reports on customer service issues</p><p>· Data entry and research as required to troubleshoot customer problems </p>
<p>Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Email your resume and call 626.463.2031 for immediate consideration. </p><p>· Assist customers in Spanish and English over the phone </p><p>· Receiving and placing customer service telephone calls</p><p>· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism</p><p>· Resolving customer complaints, managing database records, drafting status reports on customer service issues</p><p>· Data entry and research as required to troubleshoot customer problems </p><p><br></p>
<p>Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Email your resume and call 626.463.2031 for immediate consideration.</p><p>· Receiving and placing customer service telephone calls</p><p>· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism</p><p>· Resolving customer complaints, managing database records, drafting status reports on customer service issues</p><p>· Data entry and research as required to troubleshoot customer problems</p><p><br></p>
<p>We are seeking an experienced Senior Customer Service Representative to join our client’s team in the printing/manufacturing industry. This is a temp-to-hire opportunity for a motivated professional who thrives in a fast-paced, detail-driven environment and is eager to grow into a more advanced account/customer service role.</p><p><br></p><p>Responsibilities:</p><ul><li>Manage and process customer accounts and orders with accuracy and timeliness.</li><li>Verify and confirm order details (items, quantities, changes, etc.) and enter them correctly into the order system.</li><li>Serve as the primary liaison between customers and internal teams, ensuring clear communication and effective follow-up.</li><li>Prioritize daily workload to meet shifting demands, updates, and changes.</li><li>Apply problem-solving skills to resolve customer issues and ensure satisfaction.</li><li>Learn and apply calculations, conversions, and concepts specific to the production process.</li><li>Apply project management skills to oversee customer orders from start to finish, ensuring deadlines, changes, and deliverables are met.</li><li>Coordinate with multiple stakeholders to drive projects forward and ensure seamless execution across teams.</li></ul><p><br></p><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team in Irvine, California. In this Contract to permanent role, you will play a vital part in delivering exceptional service to our clients by resolving issues efficiently and ensuring customer satisfaction. This position offers the opportunity to work in a collaborative environment while handling inquiries and managing customer relationships.<br><br>Responsibilities:<br>• Handle customer inquiries and issues from initiation to resolution, coordinating with relevant departments and providing timely follow-up.<br>• Utilize multiple internal systems daily to ensure accurate and efficient customer service.<br>• Communicate feedback to management regarding service concerns or potential improvements.<br>• Participate in special projects as assigned to enhance operational effectiveness.<br>• Respond to inbound and outbound customer calls, ensuring detail-oriented and courteous interactions.<br>• Process order entries and manage customer accounts, including setup and troubleshooting.<br>• Address shipping, delivery, and billing inquiries with attention to detail and accuracy.<br>• Collaborate cross-functionally to ensure seamless service delivery and problem resolution.<br>• Adhere to mandatory overtime requests when necessary.<br>• Maintain detailed documentation of customer interactions and resolutions.
<p><strong>We're Hiring an Operations Manager!</strong></p><p> Join a <strong>leading manufacturing company</strong> in <strong>Orange, California</strong>, and play a pivotal role in shaping our operations for success! If you’re a hands-on leader with a passion for continuous improvement, quality control, and driving results, we want YOU to help lead our manufacturing team to new heights!</p><p><strong>What You'll Do:</strong></p><ul><li>Oversee all manufacturing processes to ensure alignment with plant forecasts and budget objectives.</li><li>Provide guidance on improving manufacturing processes and setting clear work instruction standards.</li><li>Ensure adherence to quality standards, meeting and exceeding customer requirements.</li><li>Collaborate with the scheduling team to optimize material flow for On-Time Delivery (OTD).</li><li>Lead lean and Six Sigma projects, improving operational efficiency and maximizing margins.</li><li>Develop and manage departmental capital and operating budgets.</li><li>Focus on continuous improvement in quality, cost, safety, yield, productivity, and delivery metrics.</li><li>Foster a positive work environment, maintaining strong employee relationships and a culture of growth.</li><li>Oversee staffing, training, and organizational structure of manufacturing personnel.</li><li>Make key decisions on operating methods, machinery, and equipment purchases.</li></ul><p>If you're ready to take charge of operations and lead a team to success, <strong>Call today</strong> and take the next step in your career with us! Let’s drive growth together! Please email your resume . If you're not currently working with anyone at Robert Half, please click call 562-800-3963 and ask for David Bizub. Please reference job order number 00460-0013187533 or email resume to [email protected]</p>
We are looking for a dedicated Customer Service Representative to join our team in Encino, California. In this long-term contract position, you will serve as the first point of contact for customers, providing exceptional service and support. This role involves managing a variety of customer communications and administrative tasks to ensure smooth operations.<br><br>Responsibilities:<br>• Respond to inbound customer inquiries via phone and email in a detail-oriented and timely manner.<br>• Provide accurate information and solutions to customer concerns, ensuring a positive experience.<br>• Handle data entry tasks, including processing orders and updating customer records.<br>• Manage appointment scheduling and coordinate with relevant departments as needed.<br>• Utilize VoIP systems to handle calls efficiently and effectively.<br>• Maintain a high level of accuracy when entering information into Microsoft Excel and Word.<br>• Collaborate with team members to address and resolve customer issues.<br>• Monitor and manage email correspondence to ensure prompt responses.<br>• Support outbound call initiatives when necessary to follow up with customers or gather additional information.<br>• Uphold company standards for customer service and communication excellence.
<p>We are currently seeking a dedicated <strong>Medical Call Center Representative</strong> to join our dynamic and fast-paced call center team.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>As a <strong>Medical Call Center Representative</strong>, you will:</p><ul><li>Serve as the first point of contact for patients, answering inbound calls and addressing inquiries with professionalism and empathy.</li><li>Schedule medical appointments and accurately enter patient information into electronic medical records (EMR) systems.</li><li>Assist patients with understanding healthcare provider availability, appointment procedures, and pre-visit requirements.</li><li>Handle high call volumes and prioritize urgent calls effectively while maintaining excellent customer service.</li><li>Verify insurance information and provide basic details about billing or co-payments.</li><li>Resolve questions and concerns with patience and support, or escalate advanced matters to clinical staff when necessary.</li><li>Provide follow-up calls to confirm appointments, relay test results (when applicable), or provide reminders.</li><li>Ensure compliance with HIPAA regulations regarding patient confidentiality.</li></ul><p><br></p>
We are looking for a detail-oriented Sales Support team member with technical expertise in diesel generators to join our team on a contract basis. This position is based in Long Beach, California, and requires a dedicated individual who can assist customers with sourcing and purchasing technical parts, while providing exceptional customer service. The ideal candidate will have in-depth knowledge of diesel generator systems and a proven ability to help clients navigate technical challenges effectively.<br><br>Responsibilities:<br>• Assist clients in identifying and selecting appropriate parts for diesel generator systems, ensuring their technical needs are met.<br>• Provide detailed product information and recommendations to customers, promoting suitable accessories and related items.<br>• Act as a technical resource by explaining specifications, applications, and maintenance procedures for diesel generator components.<br>• Manage parts sourcing through inventory or approved vendors, ensuring timely availability of high-demand items.<br>• Educate clients on installation, troubleshooting, and maintenance processes, referring them to service technicians or manuals when necessary.<br>• Address customer concerns regarding generator performance by diagnosing issues and suggesting appropriate solutions.<br>• Maintain accurate documentation of customer interactions, orders, quotes, and warranty claims using company systems.<br>• Collaborate with inventory teams and suppliers to ensure stock levels align with client demand and business needs.<br>• Stay informed about industry developments, new products, and competitive trends in diesel generator technology.
<p>We are looking for a dedicated Bilingual Spanish Customer Service Representative to join our team in Torrance, California. In this Contract to permanent position, you will play a key role in delivering exceptional customer support while fostering strong relationships with clients. If you are tech-savvy, enjoy troubleshooting, and have a passion for coffee-related products, this is an excellent opportunity for you.</p><p><br></p><p>Responsibilities:</p><p>• Represent the company's values and culture in all customer interactions, ensuring a positive and detail-oriented experience.</p><p>• Build and maintain strong customer relationships, demonstrating empathy and understanding in every communication.</p><p>• Promote and recommend products and services tailored to meet customer needs, contributing to brand growth.</p><p>• Accurately record customer information and inquiries in the company database.</p><p>• Apply technical expertise to troubleshoot and resolve issues with products and appliances.</p><p>• Handle customer complaints effectively, maintaining composure and a detail-oriented approach in challenging situations.</p><p>• Participate in product and skill training sessions, successfully completing any required assessments.</p><p>• Share valuable feedback or observed trends with management to enhance customer experiences.</p><p>• Maintain consistent attendance and be available to work variable schedules, including occasional overtime and up to one weekend day per month.</p>
