<p>We are looking for a skilled B2B Collections Specialist to join our client's team in Santa Fe Springs, California. In this position, you will play a vital role in managing accounts receivable and ensuring timely resolution of outstanding balances. This opportunity is ideal for individuals who excel in problem-solving, communication, and maintaining positive client relationships.</p><p><br></p><p>Responsibilities:</p><p>• Monitor assigned accounts to identify overdue payments and outstanding debts.</p><p>• Investigate and resolve account disputes or billing discrepancies to maintain accurate records.</p><p>• Address and resolve customer credit issues with professionalism and efficiency.</p><p>• Update and maintain account status records to ensure accurate tracking of collections activities.</p><p>• Prepare detailed reports on collection efforts and account progress for management review.</p><p>• Develop and implement effective repayment plans tailored to client needs.</p><p>• Oversee monthly payments and refunds, ensuring accuracy and timeliness.</p><p>• Respond promptly and professionally to client inquiries regarding account balances and concerns.</p><p>• Identify accounts requiring external collection efforts and recommend appropriate actions.</p><p>• Assess and report on bad debt or potential financial exposure within the portfolio.</p>

<p>• A minimum of 3 years of experience in Business to Business collections</p><p>• Intermediate to advanced Excel skills ( V-Lookups and pivot tables).</p><p>• Proficiency in managing credit and cash collections processes.</p><p>• Strong problem-solving skills to handle disputes and billing issues effectively.</p><p>• Excellent communication and interpersonal skills to maintain positive client relationships.</p><p>• Ability to prepare and analyze reports related to collections activities.</p><p>• Familiarity with financial systems and account management tools.</p><p>• Detail-oriented with strong organizational skills to manage multiple accounts simultaneously.</p><p>• Knowledge of industry best practices in collections and credit management.</p>

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