<p><strong>Project Overview:</strong></p><p>This project supports a strategic initiative to modernize enterprise telephony infrastructure by replacing legacy analog phone lines with a scalable, secure, and cost-effective digital VOIP solution. The VOIP Analyst will work closely with network engineers, telecom vendors, and project managers to ensure seamless migration, minimal disruption, and optimal configuration of the new system.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><u>Assessment & Planning</u></p><p>-Audit existing analog lines and associated hardware (fax machines, alarms, elevators, etc.)</p><p>-Collaborate with stakeholders to define migration scope, timelines, and risk mitigation strategies</p><p><u>Implementation & Configuration</u></p><p> -Configure VOIP endpoints, SIP trunks, and call routing policies</p><p> -Support deployment of IP-enabled devices and softphones</p><p> -Ensure QoS (Quality of Service) and bandwidth requirements are met</p><p><u>Testing & Troubleshooting</u></p><p> -Conduct pre- and post-migration testing to validate call quality and functionality</p><p> -Resolve issues related to latency, jitter, dropped calls, or device compatibility</p><p><u>Documentation & Training</u></p><p>-Maintain detailed records of line replacements, configurations, and network changes</p><p> -Provide training and support to end-users and help desk teams</p><p><br></p><p><br></p>
<p>We’re looking for a <strong>Desktop Support Analyst</strong> to provide hands-on technical support to our end users and play a critical role in keeping our IT operations running smoothly. The Desktop Support Analyst is responsible for providing Tier 1 and Tier 2 technical support for hardware, software, and network issues. You’ll work closely with employees across departments to ensure their IT needs are met in a timely and professional manner. This is an ideal role for someone with strong troubleshooting skills, great communication, and a passion for helping others.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide technical support for desktops, laptops, printers, mobile devices, and peripherals (Windows/macOS environments)</li><li>Troubleshoot software and hardware issues, escalate when necessary</li><li>Set up and configure new user workstations, accounts, and access permissions</li><li>Maintain and update IT asset inventory and documentation</li><li>Support remote access tools, VPN connectivity, and video conferencing systems (Zoom, Teams)</li><li>Install and update approved software and patches</li><li>Assist with onboarding and offboarding of employees</li><li>Respond to and resolve helpdesk tickets in a timely manner using a ticketing system (e.g., ServiceNow, Jira, Zendesk)</li><li>Collaborate with system and network administrators on larger issues and projects</li><li>Maintain a high level of customer service and professionalism in all interactions</li></ul>
<p><strong>Overview:</strong></p><p>We are seeking a highly skilled <strong>Senior Network Engineer</strong> with extensive expertise in designing, implementing, and maintaining advanced network infrastructures and solutions, in the Houston area. This role requires a proactive problem-solver with demonstrated technical acumen, excellent communication skills, and a commitment to continuous improvement. The ideal candidate will possess in-depth knowledge of Cisco technologies, cloud networking, SD-WAN, MPLS, and voice solutions, as well as network security protocols.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Design, deploy, and maintain advanced network systems including routing, switching, firewalls, wireless, and voice solutions.</li><li>Develop and manage Wide Area Network (WAN) environments using SD-WAN and MPLS connectivity solutions.</li><li>Configure and manage voice gateways and CUBE routers to support unified communications systems, including SIP integrations.</li><li>Deliver seamless cloud connectivity, with a focus on <strong>Azure ExpressRoute</strong> and similar technologies.</li><li>Monitor, troubleshoot, and optimize network performance to ensure maximum stability and uptime.</li><li>Implement robust high-availability solutions using HSRP, VRRP, and GLBP protocols.</li><li>Support wireless network infrastructures, ensuring adherence to 802.11 standards, using tools such as Ekahau for spectrum analysis.</li><li>Oversee security configurations for firewalls, VPNs (SSL and Site-to-Site), and IDS/IPS.</li><li>Provide expertise in advanced network protocols (OSPF, BGP, EIGRP, STP) and perform packet analysis using tools like Wireshark.</li><li>Lead troubleshooting efforts for complex network issues and serve as a point of escalation for technical teams.</li><li>Create, manage, and maintain thorough technical documentation including network diagrams, configurations, and SOPs.</li><li>Collaborate with cross-functional teams to ensure seamless integration between network solutions and enterprise systems.</li><li>Mentor junior team members to foster professional development within the network team.</li><li>Assist customers and stakeholders by delivering solutions tailored to their needs and business objectives.</li><li>Participate in project management efforts, ensuring timely delivery and adherence to budget and scope.</li><li>Be available for on-call escalation support, notably during maintenance windows or emergencies.</li></ul><p><br></p>
<p><strong>About the Role</strong></p><p>We’re looking for a <strong>Senior Network Engineer</strong> to take a lead role in designing, maintaining, and optimizing the enterprise network and supporting IT systems. You’ll bring deep technical expertise across large-scale WAN environments and ensure reliable, secure, and high-performance operations.</p><p>In this role, you’ll not only resolve complex technical challenges but also mentor junior engineers, drive network projects, and collaborate across teams to deliver scalable, future-ready solutions.</p><p><br></p><p><strong>What You’ll Do</strong></p><p>· Implement and configure enterprise network solutions, including Cisco ACI, Umbrella, FTD, and Cisco Secure Access (CSA).</p><p>· Deploy and maintain core network infrastructure as needed (switches, routers, firewalls, wireless access points).</p><p>· Troubleshoot and resolve complex technical issues across large-scale WAN environments.</p><p>· Monitor and optimize WAN circuits to ensure reliable performance.</p><p>· Collaborate with cross-functional teams to integrate networking solutions with business applications.</p><p>· Provide expert-level remote support to colleagues and service partners.</p><p>· Document system implementations, configurations, and processes for knowledge transfer and Helpdesk handoffs.</p><p>· Lead and contribute to network-related projects, delivering updates and ensuring timely completion.</p><p>· Mentor junior engineers and provide backup support to team members.</p>
<p>We're currently looking for a skilled <strong>Firewall Administrator</strong> to help manage, maintain, and optimize our firewall infrastructure and ensure robust perimeter defense across our network environments. The Firewall Administrator will be responsible for configuring, maintaining, and monitoring enterprise firewalls to ensure optimal security and performance. This role requires a solid understanding of network security principles, firewall rule management, threat mitigation, and compliance standards. You'll work closely with the cybersecurity, networking, and compliance teams to ensure our security posture is strong and adaptable.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Manage, configure, and monitor firewalls (e.g., Palo Alto, Fortinet, Cisco ASA/Firepower, Check Point)</li><li>Create and audit firewall rules and access control lists (ACLs) to support business needs while maintaining strong security posture</li><li>Perform regular reviews of firewall configurations and security policies for compliance and optimization</li><li>Respond to security incidents involving firewall or perimeter security issues</li><li>Collaborate with SOC and IT teams to identify and remediate vulnerabilities</li><li>Conduct regular system updates, patching, and version control on firewall appliances</li><li>Maintain accurate documentation of firewall rule sets, changes, and network diagrams</li><li>Participate in on-call support and incident response rotation as needed</li><li>Assist with network segmentation, VPN configurations, and DMZ management</li><li>Stay current on firewall technologies, threat trends, and best practices</li></ul>
<p><strong>About the Role:</strong></p><p> We are seeking an experienced <strong>Network Engineer</strong> to join our client's team in Houston on a hybrid schedule. The ideal candidate will bring 8+ years of hands-on experience with Cisco networking technologies, including Meraki, and a proven track record of designing, implementing, and supporting enterprise network environments.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Design, configure, and maintain LAN/WAN environments, firewalls, VPNs, and wireless networks.</li><li>Manage and optimize Cisco and Meraki infrastructure, ensuring high availability and performance.</li><li>Perform troubleshooting, root cause analysis, and remediation for network incidents.</li><li>Support network upgrades, migrations, and security initiatives.</li><li>Collaborate with cross-functional teams to deliver reliable and secure connectivity solutions.</li><li>Document network architecture, configurations, and procedures.</li></ul>
<p>As our team expands, we are looking for a dedicated <strong>IT Administrator</strong> to ensure our systems run smoothly, our users are supported, and our data remains secure. The IT Administrator will be responsible for maintaining the organization’s IT infrastructure, including servers, workstations, network devices, and user accounts. You’ll provide day-to-day support to end users, manage IT assets, implement security measures, and support ongoing technology initiatives.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide technical support to users for hardware, software, and network issues (Tier 1–2 support)</li><li>Install, configure, and maintain desktops, laptops, printers, and mobile devices</li><li>Manage Active Directory, Office 365, Exchange, and user access permissions</li><li>Monitor and support local and cloud-based networks and servers</li><li>Perform regular system backups and test disaster recovery procedures</li><li>Ensure patch management and endpoint protection across all systems</li><li>Maintain IT inventory and documentation</li><li>Assist with onboarding/offboarding of employees and IT equipment provisioning</li><li>Support VPN, remote access, and cloud collaboration tools (e.g., Teams, Zoom)</li><li>Implement and maintain IT security policies and best practices</li><li>Work with vendors and service providers to support hardware/software purchases and repairs</li></ul>
<p>Key Responsibilities:</p><ul><li>Design, implement, and maintain network infrastructure including firewalls, switches, and wireless systems.</li><li>Manage and support Fortinet firewalls and FortiGate/FortiManager platforms.</li><li>Administer HP switches and HP WiFi systems, with a planned migration to Cisco Meraki.</li><li>Maintain and optimize Microsoft Entra ID (formerly Azure AD) and Office 365 environments.</li><li>Monitor network performance and troubleshoot issues to ensure high availability and security.</li><li>Collaborate with cross-functional teams to support infrastructure projects and upgrades.</li><li>Document network configurations, procedures, and changes.</li><li>Stay current with emerging technologies and recommend improvements.</li></ul><p><br></p>
<ul><li>Associate degree in an IT-related field or equivalent work experience.</li><li>Mandatory CCNP certification; CCIE is strongly preferred.</li><li>8+ years of experience in network engineering.</li><li>Advanced experience with Cisco FirePower, Cisco Catalyst, and Cisco Meraki.</li><li>Experience with SDWAN and MPLS connectivity solutions.</li><li>Proficiency in unified communications solutions including CUBE routers, voice gateways, and SIP.</li><li>Cloud networking connectivity experience, specifically Azure ExpressRoute.</li><li>Expertise in advanced switching and routing protocols (OSPF, BGP, EIGRP, STP).</li><li>Experience with wireless standards (802.11a/b/g/n/ac/ax) and spectrum analysis tools (Ekahau).</li><li>Advanced skills in firewall configuration and management.</li><li>Expertise with VPN technologies including SSL VPN and Site-to-Site VPN.</li><li>Implement high availability and redundancy using protocols like HSRP, VRRP, GLBP.</li><li>Skills in capacity planning and scalability assessment.</li><li>Experience with packet analysis and NetFlow analyzer tools (Wireshark, ManageEngine NetFlow Analyzer).</li><li>Knowledge of IDS/IPS and traffic analysis.</li><li>Familiarity with network protocols (DNS, DHCP, ICMP, SNMP, etc.).</li><li>Strong analytical and troubleshooting abilities.</li><li>Clear technical documentation and communication skills.</li><li>Ability to manage projects and coordinate across teams effectively.</li><li>Adaptability and commitment to continuous learning.</li><li>Excellent customer service skills, with a dedication to solving client issues.</li><li>Willingness to work off-hours to accommodate maintenance windows or emergencies.</li><li>Ability to manage multiple deadlines and prioritize tasks effectively.</li></ul><p><br></p>
<p>We’re currently seeking a <strong>Senior Network Engineer</strong> to join our team and help us scale, secure, and optimize our network infrastructure. The Senior Network Engineer is responsible for designing, implementing, and maintaining complex enterprise network infrastructure. You’ll play a key role in high-level architecture planning, troubleshooting critical issues, and mentoring junior engineers. This position requires deep technical knowledge, strategic thinking, and a commitment to maintaining network performance, scalability, and security.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Design, deploy, and maintain LAN/WAN, VPN, firewall, and cloud networking solutions</li><li>Lead network infrastructure projects from planning to execution</li><li>Monitor network performance and troubleshoot outages or degradations</li><li>Collaborate with cybersecurity, DevOps, and infrastructure teams to secure the network</li><li>Document network architecture, processes, and procedures</li><li>Perform network capacity planning and forecasting</li><li>Configure and manage routing protocols (e.g., BGP, OSPF, EIGRP)</li><li>Maintain and support network hardware (Cisco, Juniper, Palo Alto, etc.)</li><li>Manage network monitoring tools (SolarWinds, Nagios, etc.)</li><li>Serve as an escalation point for critical incidents and provide after-hours support as needed</li></ul>
<p>Join our team as a Systems Administrator, in the Houston area! This role, under limited supervision, involves analyzing, configuring, maintaining, and repairing system servers and application components to meet company performance goals and ensure user satisfaction. You’ll handle tasks such as server installation, evaluation, configuration, upgrading, hardware maintenance, and more. Additionally, you’ll play a critical role in troubleshooting issues, recommending solutions, and implementing improvements that align with our organizational values and operational needs.</p><p>This position requires collaboration with IT management on planning, procurement, and implementation tasks, while also working closely with the support team to address escalated issues.</p><p><br></p><p><strong><em>Key Responsibilities:</em></strong></p><ul><li>Ensure continuity, security, and operational efficiency of the server operating environment.</li><li>Perform hardware/software installations, upgrades, and maintenance, including availability after regular business hours.</li><li>Troubleshoot and resolve server hardware/software issues.</li><li>Provision and modify user accounts.</li><li>Conduct regular backup and recovery tasks.</li><li>Participate in change control processes.</li><li>Assist in developing and testing the IT disaster recovery plan.</li><li>Respond to position-related emergencies outside regular hours.</li><li>Manage and coordinate outside vendors/technicians.</li><li>Other job-related duties as assigned.</li></ul><p><br></p>
<p>Join our team as a Systems Administrator, in the Houston area! This role, under limited supervision, involves analyzing, configuring, maintaining, and repairing system servers and application components to meet company performance goals and ensure user satisfaction. You’ll handle tasks such as server installation, evaluation, configuration, upgrading, hardware maintenance, and more. Additionally, you’ll play a critical role in troubleshooting issues, recommending solutions, and implementing improvements that align with our organizational values and operational needs.</p><p>This position requires collaboration with IT management on planning, procurement, and implementation tasks, while also working closely with the support team to address escalated issues.</p><p><br></p><p><strong><em>Key Responsibilities:</em></strong></p><ul><li>Ensure continuity, security, and operational efficiency of the server operating environment.</li><li>Perform hardware/software installations, upgrades, and maintenance, including availability after regular business hours.</li><li>Troubleshoot and resolve server hardware/software issues.</li><li>Provision and modify user accounts.</li><li>Conduct regular backup and recovery tasks.</li><li>Participate in change control processes.</li><li>Assist in developing and testing the IT disaster recovery plan.</li><li>Respond to position-related emergencies outside regular hours.</li><li>Manage and coordinate outside vendors/technicians.</li><li>Other job-related duties as assigned.</li></ul><p><br></p>
<p><strong>About the Role:</strong></p><p> We are looking for a seasoned <strong>Systems Engineer</strong> with deep expertise in Windows/Microsoft environments and hands-on Azure cloud experience. This role offers a hybrid schedule in Houston and requires a strong technical background to manage, optimize, and secure enterprise systems across on-premises and cloud infrastructure.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Design, implement, and support Windows server infrastructure, Active Directory, and Microsoft 365 services.</li><li>Deploy, manage, and optimize solutions in Microsoft Azure, including IaaS and PaaS offerings.</li><li>Monitor system performance and troubleshoot issues across on-premises and cloud environments.</li><li>Implement security and compliance best practices across enterprise systems.</li><li>Support backup, disaster recovery, and high availability initiatives.</li><li>Collaborate with cross-functional IT teams to deliver scalable and reliable solutions.</li><li>Document system configurations, processes, and changes.</li></ul>
<p>As we continue to grow, we are seeking a skilled <strong>Systems Engineer</strong> to help design, implement, and maintain our core IT systems and infrastructure. The Systems Engineer will play a key role in the planning, deployment, administration, and optimization of servers, virtualization platforms, cloud services, and enterprise systems. This individual will work closely with cross-functional IT teams to ensure our systems are secure, stable, and scalable.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Design, configure, and maintain Windows and/or Linux server environments</li><li>Administer virtualization platforms (VMware, Hyper-V, etc.) and cloud infrastructure (Azure, AWS, or GCP)</li><li>Monitor system performance, troubleshoot issues, and implement improvements</li><li>Manage Active Directory, DNS, DHCP, Group Policy, and identity/access management systems</li><li>Support system backups, disaster recovery, and business continuity planning</li><li>Automate routine tasks and deployments using scripting tools (PowerShell, Bash, Python)</li><li>Collaborate with security teams to implement system hardening, patch management, and compliance controls</li><li>Maintain documentation for systems architecture, configurations, and procedures</li><li>Provide Tier 3 escalation support for helpdesk and infrastructure issues</li><li>Participate in on-call rotation for critical systems support (if applicable)</li></ul>
<p><strong>Position Overview:</strong></p><p>We are seeking a hands-on IT leader with deep technical expertise and proven leadership abilities to manage IT operations in a dynamic oil & gas environment. The ideal candidate brings a balanced approach to tactical execution and team mentoring, ensuring reliable IT systems across office locations and remote field environments. This role combines advanced knowledge of enterprise infrastructure and cloud technologies with a focus on supporting business outcomes and user satisfaction.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead IT operations teams, acting as a "player-coach" to mentor staff while delegating tasks effectively.</li><li>Oversee enterprise infrastructure, including Microsoft Azure, Microsoft 365, Active Directory, virtualization platforms, and disaster recovery systems.</li><li>Manage network operations such as LAN/WAN configurations, firewalls, routers, switches, VPNs, and field connectivity solutions.</li><li>Implement and maintain endpoint management systems (Intune/SCCM), ensuring automated patching, imaging, and inventory lifecycle management.</li><li>Drive cybersecurity initiatives, focusing on identity and access management, endpoint protection, incident response, and compliance controls.</li><li>Support oil & gas operations, including exploration, production, midstream processes, and SCADA systems related to field connectivity and rugged device solutions.</li><li>Collaborate cross-functionally to translate complex technical challenges into actionable business solutions.</li><li>Manage vendor relationships, budgeting, and process improvements while ensuring IT regulatory compliance (OSHA, SOX, GDPR).</li><li>Implement monitoring platforms (SolarWinds, PRTG, Azure Monitor) and ITSM solutions (ServiceNow, Jira) for effective incident tracking and resolution.</li><li>Ensure reliable delivery of business applications, including ERP systems, production tracking tools, and business intelligence platforms such as Power BI.</li></ul><p><br></p>
<p>As we continue to scale, we are seeking a strategic and visionary <strong>Chief Information Officer (CIO)</strong> to lead our enterprise-wide technology strategy and digital transformation initiatives. The CIO will serve as a key member of the executive leadership team and will be responsible for driving the overall IT strategy, infrastructure, cybersecurity, and digital innovation across the organization. This individual will align technology with business goals, foster a culture of continuous improvement, and ensure IT systems and teams support organizational growth and resilience.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Develop and execute a comprehensive IT strategy aligned with business goals and future growth</li><li>Oversee all aspects of IT operations, including infrastructure, enterprise applications, cybersecurity, support, and compliance</li><li>Lead digital transformation initiatives to modernize platforms and improve customer and employee experiences</li><li>Evaluate and implement emerging technologies to maintain competitive advantage</li><li>Build and lead a high-performing IT leadership team and foster cross-functional collaboration</li><li>Establish IT governance, risk management, and compliance frameworks (e.g., SOX, HIPAA, NIST)</li><li>Manage the IT budget, vendor relationships, and technology investments to deliver ROI</li><li>Drive enterprise data strategy, business intelligence, and analytics capabilities</li><li>Serve as the primary liaison between IT and other business units</li><li>Ensure robust disaster recovery, business continuity, and cybersecurity protocols are in place</li></ul>
We are looking for a skilled Business Intelligence Director to lead data-driven strategies and insights for our organization. This is a Contract position based in Houston, Texas, where you will oversee the development and implementation of BI solutions to support business decision-making. The ideal candidate will possess a strong technical background and a proven ability to manage diverse analytics tools and methodologies.<br><br>Responsibilities:<br>• Lead the design and implementation of business intelligence solutions to support organizational goals.<br>• Analyze complex data sets to identify trends, patterns, and actionable insights.<br>• Oversee the integration and optimization of tools such as Atlassian Jira, BusinessObjects, and Cognos BI.<br>• Develop and maintain advanced data visualizations and dashboards to support decision-making.<br>• Collaborate with cross-functional teams to define analytics requirements and deliver tailored solutions.<br>• Utilize Maps API and other technologies to enhance location-based data analysis.<br>• Conduct A/B testing to evaluate the effectiveness of business strategies and solutions.<br>• Provide ad hoc reporting to meet the dynamic needs of stakeholders.<br>• Foster a culture of analytics and data-driven decision-making across the organization.<br>• Ensure adherence to Agile Scrum methodologies in project execution.
