We are looking for a dedicated Collections Specialist to join our team on a contract basis in Glendale Heights, Illinois. In this role, you will focus on managing business-to-business (B2B) collections, ensuring timely payments and maintaining positive client relationships. This position offers the opportunity to work in a fast-paced environment while utilizing your expertise in collections and credit processes.<br><br>Responsibilities:<br>• Handle high volumes of collection calls, prioritizing services over parts or equipment.<br>• Manage B2B collections, ensuring timely resolution of outstanding accounts.<br>• Maintain accurate records of client communications and payment agreements.<br>• Utilize Davisware Global Edge software to track and process collection activities.<br>• Collaborate with internal teams to resolve billing discrepancies and disputes.<br>• Build and maintain strong relationships with clients to encourage payment compliance.<br>• Analyze account histories to identify and address recurring payment issues.<br>• Generate reports on collection progress and provide updates to management.<br>• Support the team with ad hoc tasks related to credit and billing operations, as needed.

<p>• Proven experience in B2B collections, with a strong understanding of commercial collection processes.</p><p>• Familiarity with consumer credit and billing collection practices.</p><p>• Proficiency in using Davisware Global Edge software or similar tools.</p><p>• Strong communication and negotiation skills to handle client interactions effectively.</p><p>• Ability to work efficiently in a high-volume, fast-paced environment.</p><p>• Detail-oriented mindset with excellent organizational abilities.</p><p><br></p>

<p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.</p>