Collections Specialist
We are looking for a dedicated Collections Specialist to join our team in Eden Prairie, Minnesota. This is a long-term contract opportunity ideal for someone who excels in managing accounts receivable and resolving payment discrepancies. The role involves working in a hybrid setting, combining in-office training with remote work flexibility.<br><br>Responsibilities:<br>• Manage a portfolio of approximately 1,000 accounts, ensuring timely follow-up and resolution of outstanding balances.<br>• Prioritize accounts using Excel aging reports and address disputes effectively to maintain customer satisfaction.<br>• Communicate with clients to obtain updated purchase orders and resolve service-related discrepancies.<br>• Collaborate with internal departments to address upstream issues affecting collections processes.<br>• Utilize SAP and other tools to track and manage collection activities efficiently.<br>• Achieve productivity benchmarks by handling over 30 accounts daily, demonstrating exceptional organizational skills.<br>• Provide detailed reporting on account statuses and escalate unresolved issues as necessary.<br>• Assist in implementing workflows and strategies to improve collection efficiency.<br>• Offer training and support to team members to enhance overall department performance.<br>• Ensure compliance with company policies and procedures throughout the collections process.
• Minimum of 3 years of experience in commercial and consumer collections.<br>• Proficiency in SAP and Microsoft Excel for data tracking and reporting.<br>• Strong knowledge of B2B collections processes and best practices.<br>• Excellent communication skills for client interactions and dispute resolution.<br>• Ability to manage high volumes of accounts while maintaining accuracy and attention to detail.<br>• Familiarity with credit collection workflows and tools.<br>• Proven track record of meeting or exceeding productivity goals.<br>• Capability to work in a hybrid environment, combining office and remote settings.
<p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p>
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<p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p>
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- Eden Prairie, MN
- onsite
- Temporary
-
27.71 - 32.09 USD / Hourly
- We are looking for a dedicated Collections Specialist to join our team in Eden Prairie, Minnesota. This is a long-term contract opportunity ideal for someone who excels in managing accounts receivable and resolving payment discrepancies. The role involves working in a hybrid setting, combining in-office training with remote work flexibility.<br><br>Responsibilities:<br>• Manage a portfolio of approximately 1,000 accounts, ensuring timely follow-up and resolution of outstanding balances.<br>• Prioritize accounts using Excel aging reports and address disputes effectively to maintain customer satisfaction.<br>• Communicate with clients to obtain updated purchase orders and resolve service-related discrepancies.<br>• Collaborate with internal departments to address upstream issues affecting collections processes.<br>• Utilize SAP and other tools to track and manage collection activities efficiently.<br>• Achieve productivity benchmarks by handling over 30 accounts daily, demonstrating exceptional organizational skills.<br>• Provide detailed reporting on account statuses and escalate unresolved issues as necessary.<br>• Assist in implementing workflows and strategies to improve collection efficiency.<br>• Offer training and support to team members to enhance overall department performance.<br>• Ensure compliance with company policies and procedures throughout the collections process.
- 2025-12-23T22:39:18Z